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engagement specialist

CrewBloom

We are seeking a highly articulate, personable, and proactive Engagement Specialist to join our client’s team. In this role, you will be the primary point of contact for their health plan members, acting as a trusted advisor and brand ambassador. Your goal is to foster deep relationships, drive participation in health programs, and ensure our members feel heard and valued.
<br>This position requires a native level of English proficiency. While English as a second language is welcome, candidates must demonstrate a neutral, professional accent to ensure clear communication with our diverse member base.
<br><br>
Job Responsibilities
<br><ul>
<li>Member Outreach & Relationship Building: Execute phone-based engagement strategies to increase member retention. You will build trust through regular, empathetic communication.</li>
<li>Strategic Execution: Implement tailored engagement plans designed to improve member participation in health plan benefits and wellness initiatives.</li>
<li>Feedback & Insight Gathering: Actively listen to members to identify pain points, gather feedback on services, and pinpoint opportunities to improve our provider network and care delivery.</li>
<li>Cross-Functional Collaboration: Work closely with Marketing, Operations, and Clinical teams to ensure engagement strategies are aligned with broader company goals.</li>
<li>Issue Resolution: Serve as a professional first point of contact to address member concerns, questions, or complex issues with speed and empathy.</li>
</ul>
<b>Requirements:</b><br>
<ul>
<li>Linguistic Excellence: Native English fluency is a strict requirement. You must possess exceptional verbal and written communication skills with a neutral accent.</li>
<li>Interpersonal Skills: A natural ability to build rapport quickly over the phone and navigate sensitive conversations with patience and professionalism.</li>
<li>No Industry Bias: Prior experience in the medical or healthcare industry is not required. We value your communication skills and ability to connect with people above all else; we will provide the necessary industry training.</li>
<li>Problem-Solving Mindset: Ability to think on your feet and resolve member issues while maintaining a positive "can-do" attitude.</li>
<li>Organizational Skills: Proficiency in managing outreach schedules and documenting member interactions accurately in a CRM or database.</li>
</ul>
<b>Minimum Technical and Work Environment Requirements:</b><br>
<ul>
<li>Internet Connection:</li>
<li>Primary internet connection with a minimum speed of 15 Mbps.</li>
<li>Backup internet connection with at least 10 Mbps.</li>
<li>Backup connection must be capable of supporting work during a power outage.</li>
<li>Primary Device:</li>
<li>Desktop or laptop equipped with at least:</li>
<li>Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor.</li>
<li>A minimum of 8 GB RAM.</li>
<li>Backup Device:</li>
<li>Must meet or exceed the performance of an Intel Core i3 processor.</li>
<li>Must be functional during power interruptions.</li>
<li>A functioning webcam.</li>
<li>A noise-canceling USB headset.</li>
<li>A quiet, dedicated home office space.</li>
<li>Peripherals and Workspace: A smartphone for communication and verification purposes.</li>
</ul>
<b>Benefits:</b><br>
<ul>
<li>Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.</li>
<li>Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.</li>
<li>Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.</li>
<li>Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.</li>
<li>Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.</li>
<li>Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.</li>
</ul>


Engagement Specialist

DHL Express

<div>
 Connecting people, improving lives &mdash; it starts with you.
 <br/>
 <br/>
 Join a team where your passion for people shapes the way the world delivers.
 <br/>
 <br/>
 Role Summary:
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 <br/>
 The job holder is responsible for supporting in end-to-end recruitment cycle, onboarding, employee engagement activities, HR Communication, and HR initiatives locally following regional agenda.
 <br/>
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 Primary Responsibilities:
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 <br/>
 <ul>
  <li>
   Supporting in end-to-end talent acquisition processes, including securing approvals, conduction intake meetings, posting jobs, sourcing, screening candidates, interviewing, selection, offering, and onboarding.
  </li>
  <li>
   Plan and coordinate external/internal advertisements and career fair participation as needed.
  </li>
  <li>
   Maintain accurate and up-to-date candidate records within the Applicant Tracking System (ATS).
  </li>
  <li>
   Handle internal HR communication effectively, ensuring alignment across departments.
  </li>
  <li>
   Coordinate onboarding activities and ensure timely delivery of orientation and welcome materials.
  </li>
  <li>
   Implement an annual employee engagement calendar aligned with HR and business objectives.
  </li>
  <li>
   Coordinate internship programs, sponsorships, and educational institution collaborations as needed.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field.
  </li>
  <li>
   Professional HR certification (e.g., HRMD, SHRM-CP, PHR, CIPD) is preferred.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Experience:
 <br/>
 <br/>
 <br/>
 <ul>
  <li>
   Minimum of 1&ndash;3 years of progressive experience in talent acquisition, recruitment operations, or employee engagement, preferably in a multinational environment.
  </li>
  <li>
   Experience in managing the full recruitment lifecycle and implementing engagement strategies.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Key Knowledge, Skills and Competencies:
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 <br/>
 <ul>
  <li>
   Strong knowledge of sourcing techniques, recruitment tools, and Applicant Tracking Systems (ATS) platforms (e.g., Taleo, SuccessFactors).
  </li>
  <li>
   Excellent understanding of employee engagement best practices.
  </li>
  <li>
   High level of confidentiality, discretion, and professionalism.
  </li>
  <li>
   Excellent communication skills &ndash; both written and verbal.
  </li>
  <li>
   Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Do you see a personal challenge in these versatile and responsible tasks? Then
 <strong>
  Apply Now!
 </strong>
</div>


Talent Acquisition and Engagement Specialist

ITWORX

<div><p>Senior Talent Management Specialist | Fulltime</p><div><p><b>
Job Description:</b></p><div><p><b>
Job Purpose:</b></p><p>
Supporting the organization's talent management initiatives, including employee engagement, performance management, onboarding, training and development, and policy implementation. They serve as a key liaison between employees and the talent management team, ensuring smooth execution of HR processes and providing guidance to employees on talent-related matters.</p><ul><li>Support and participate in developing and implementing employee engagement activities including but not limited to engagement survey launch, result communications, focus group and action planning.
</li><li>Support in performance management activities. E.g. goal setting, awareness sessions, year end activities, tools administration.
</li><li>Ensure a smooth onboarding to new hires including but not limited to leading the organization of orientation sessions, onboarding tool administration&hellip;etc.</li><li>Support in training and development programs and activities including but not limited to trainings providers selection, training satisfaction and impact surveys analysis and reporting.</li><li>Support in the job profiling activities, e.g drafting, and maintaining up to date Job Profiles.
</li><li>Staying up to date with TM market trends and best practices.</li><li>Contribute to the development and implementation of TM policies and ensure compliance.</li><li>Follow the TM processes and policies and ensure accurate data entry and documentation.</li></ul><p>
Respond to employees inquires and assist them in TM related topics</p></div></div><div><p><b>
Job Requirements:</b></p><div><ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or any relevant related field.</li><li>3+ years in HR</li><li>Advanced Microsoft office skills is a must.</li><li>Understanding of talent management practices.</li></ul></div></div><div><p><b>
Equal opportunity:</b></p><p>
All qualified applicants will receive consideration for employment without regard to age, religion, gender, nationality or disability. All qualified candidates will be considered in the process</p></div></div><p></p>
<br><div><div><div><div>Posted 5 days ago</div></div></div><div></div><div><div><div><div><div><ul><li><b>
Job Location</b></li><li>
Egypt</li></ul></div></div><div><div><ul><li><b>
Job Code</b></li><li><b>
2039</b></li></ul></div></div></div></div></div><div><div><div><div><p><b>
Job Overview</b></p></div><div></div><div><div><ul><li>
Experience</li><li>
3+ Years</li></ul></div></div><div></div><div><div><ul><li>
Job Level:</li><li>
Early Career</li></ul></div></div><div></div><div><div><ul><li>
Education</li><li>
Bachelor&rsquo;s degree in Human Resources, Business Administration, or any relevant related field.</li></ul></div></div></div></div></div></div><p></p>

Senior Talent Management Specialist

BayanTech

<div><h3 class="jobSectionHeader"><b>About the Role</b></h3><p>
The <b>Senior People &amp; Culture Specialist</b> is responsible for managing the <b>full end-to-end recruitment cycle</b>, in addition to supporting core People &amp; Culture functions across the organization. This role plays a key part in building strong talent pipelines, enhancing employee experience, and fostering a positive and inclusive workplace culture aligned with business objectives.</p><h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><ul><li>
Own and manage the <b>entire recruitment cycle</b>: sourcing, screening, interviewing, offers, and onboarding</li><li>
Ensure a smooth and professional <b>candidate experience</b></li><li>
Design and execute initiatives to improve <b>employee engagement, satisfaction, and retention</b></li><li>
Coordinate company events, workshops, and culture-related programs</li><li>
Support <b>organizational development (OD)</b> and change management initiatives</li><li>
Contribute to the <b>performance management cycle</b> (goal setting, reviews, feedback)</li><li>
Partner with managers to support employee development and alignment with business objectives</li></ul><h3 class="jobSectionHeader"><b>
Requirements</b></h3><ul><li>
Bachelor's degree in <b>Human Resources, Business Administration</b>, or a related field</li><li><b>
3&ndash;6 years</b> of experience in HR / People &amp; Culture roles</li><li>
Strong hands-on experience with <b>end-to-end recruitment</b></li><li>
Solid knowledge of HR best practices, employee relations, and performance management</li><li>
Excellent communication and interpersonal skills</li><li>
Ability to work in a <b>fast-paced, multicultural environment</b></li><li><b>
Fluent English</b> is required</li><li>
Proficiency in HR systems and tools with strong organizational and problem-solving skills</li></ul></div>

Senior People and Culture Specialist (Hybrid)

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  What's On Your Plate?
  <br/>
  <br/>
  Key Responsibilities1. Rider Retention &amp; Churn Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Develop and implement strategies to improve rider retention and minimize churn across all operational zones.
  </li>
  <li>
   Work with performance team to conduct data analysis to identify churn patterns, early-warning indicators, and opportunities for intervention.
  </li>
  <li>
   Collaborate with Operations, 3PL/Vendor Management, and Rider Support teams to execute targeted retention initiatives.
  </li>
  <li>
   Rider Satisfaction &amp; Value Proposition Insights
  </li>
  <li>
   Manage the regular Rider Satisfaction, NPS, and Value Proposition surveys.
  </li>
  <li>
   Track satisfaction KPIs and identify key pain points impacting rider experience.
  </li>
  <li>
   Conduct root-cause analysis using quantitative and qualitative data.
  </li>
  <li>
   Present insights and recommendations to senior leadership and cross-functional stakeholders.
  </li>
  <li>
   Action Planning &amp; Continuous Improvement
  </li>
  <li>
   Translate insights and root causes into clear, practical action plans tackling experience gaps.
  </li>
  <li>
   Coordinate with cross-functional teams (Operations, Finance, Marketing, Dispatch &amp; 3PL Partners) to implement and monitor improvement initiatives.
  </li>
  <li>
   Measure the impact of implemented actions and adjust approach as needed.
  </li>
  <li>
   Partnerships &amp; Rider Benefits Ownership
  </li>
  <li>
   Co-lead the process of identifying, negotiating, and finalizing partnerships that enhance rider benefits (e.g., telco, insurance, retail, mobility, health, financial services).
  </li>
  <li>
   Build strong relationships with external partners to deliver sustainable and high-value benefit programs.
  </li>
  <li>
   Ensure all partnership benefits are aligned with talabat&rsquo;s rider value proposition and provide clear ROI.
  </li>
  <li>
   Stakeholder Management &amp; Communication
  </li>
  <li>
   Maintain strong collaboration with internal teams such as Dispatch, Marketing, Finance, and Legal to support new initiatives.
  </li>
  <li>
   Communicate updates, insights, and performance results to relevant teams and leadership.
  </li>
  <li>
   Support high-impact events and engagement activities related to rider appreciation and community building.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  What did we order?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Business, Operations, Marketing, or related field.
  </li>
  <li>
   4&ndash;6 years of experience in community management, engagement, operations, or partnerships (preferably in tech, delivery, logistics, or marketplace environments).
  </li>
  <li>
   Strong analytical skills with experience interpreting churn, retention, or behavioral data.
  </li>
  <li>
   Excellent negotiation and partnership management capabilities.
  </li>
  <li>
   Strong communication skills with the ability to engage different stakeholders.
  </li>
  <li>
   Structured, detail-oriented, and able to manage multiple projects simultaneously.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience working with frontline workforce (riders, drivers, couriers).
  </li>
  <li>
   Background in rider experience or value proposition design.
  </li>
  <li>
   Ability to run surveys, analyze feedback, and convert insights into action.
  </li>
 </ul>
</div>


Sr. Specialist Rider Engagement

Explore 480+ Engagement specialist in Egypt this January. Find roles across top companies and apply now to boost your career.

480 engagement specialist jobs IN Egypt

Engagement Specialist

Engagement Specialist

Engagement Specialist

Talent Acquisition and Engagement Specialist

Senior Talent Management Specialist

Senior People and Culture Specialist (Hybrid)

Sr. Specialist Rider Engagement