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engineering manager - data platform Jobs in Oman

engineering manager - data platform

engineering manager, maas

engineering manager data platform

Canonical

<div>
 Canonical is building a comprehensive suite of multi-cloud and on-premise data solutions for the enterprise. We want to make it easy to operate any database on any cloud, or on premise. The data platform team covers the full range of data stores and data technologies, spanning from big data, NoSQL, cache-layer capabilities, and analytics; all the way to structured SQL engines like Postgres and MySQL. We aim to deliver fault-tolerant mission-critical distributed systems, and the world's best data platform.
 
 
 We are looking for technical Engineering Managers to lead teams focused on Big Data and MySQL databases. We write code in Python and encode modern operational practices for data applications at scale on Kubernetes and cloud machines.
 
 
 
 Location:
 
 
 This role can be filled in European, Middle East, African or any American region / time zone.
 
 
 
 What your day will look like
 
 
 <ul>
 <li>
 You will lead a team building scalable data solutions for Kubernetes and cloud machines
 </li>
 <li>
 You will hire, coach, mentor, provide feedback, and lead your team by example
 </li>
 <li>
 You will demonstrate sound engineering skill by directly contributing code when needed
 </li>
 <li>
 Effectively set and manage expectations with other engineering teams, senior management, and external stakeholders
 </li>
 <li>
 Advocate modern, agile software development practices
 </li>
 <li>
 Develop and evangelize great engineering and organizational practices
 </li>
 <li>
 Ensure that your team delivers excellent products that users love by maintaining a culture of quality and engineering excellence
 </li>
 <li>
 Grow a healthy, collaborative engineering culture aligned with the company's values.
 </li>
 <li>
 Be an active part of the leadership team and collaborate with other leaders in the organization
 </li>
 <li>
 Work from home with global travel twice yearly, for internal events of one or two weeks duration
 
 
 </li>
 </ul>
 What we are looking for in you
 
 
 <ul>
 <li>
 A software engineering background, preferably with Python and Golang experience
 </li>
 <li>
 Experience running in production and at scale, preferably Big Data or MySQL
 </li>
 <li>
 Excellent judgement about people - their motivations, abilities, developmental needs, and prospects for success
 </li>
 <li>
 Proven ability to build high-quality, open-source software
 </li>
 <li>
 Proven to drive good engineering practices around performance and quality
 </li>
 <li>
 An open-minded attitude to new technologies and the drive to push the boundaries of what is possible
 </li>
 <li>
 The ambition to build products that improve how people operate software and infrastructure everywhere
 </li>
 <li>
 Love developing and growing people and have a track record of doing it
 </li>
 <li>
 Knowledgeable and passionate about software development
 
 
 </li>
 </ul>
 
 Additional Skills That You Might Also Bring
 
 
 
 <ul>
 <li>
 Specialist knowledge in one or more of Spark, Superset, MySQL, or similar
 </li>
 <li>
 Prior experience working with open source and a will to build products with the community
 
 
 </li>
 </ul>
 What we offer you
 
 
 Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
 
 
 In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner.
 
 
 <ul>
 <li>
 Fully remote working environment - we've been working remotely since 2004!
 </li>
 <li>
 Personal learning and development budget of 2,000USD per annum
 </li>
 <li>
 Annual compensation review
 </li>
 <li>
 Recognition rewards
 </li>
 <li>
 Annual holiday leave
 </li>
 <li>
 Parental Leave
 </li>
 <li>
 Employee Assistance Programme
 </li>
 <li>
 Opportunity to travel to new locations to meet colleagues at 'sprints'
 </li>
 <li>
 Priority Pass for travel and travel upgrades for long haul company events
 
 
 </li>
 </ul>
 
 About Canonical
 
 
 
 Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
 
 
 Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
 
 
 Canonical is an equal opportunity employer
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity we will give your application fair consideration.
 
 
</div>

Engineering Manager - Data Platform

Selby Jennings

<div>
 
 A sovereign wealth fund is looking for a systematic Portfolio Manager to lead their expansion into systematic trading.
 
 
 The existing fund has a strong background in fund management and private equity. The PM would need to have experience building out a greenfield platform from platform engineering to strategy deployment.
 
 
 The fund is committed to investing significant resources to this build-out, including extensive data, established quant analysts, and the full support of senior leadership.
 
 
 The PM will be responsible for two portfolios and will have the flexibility to apply their desired systematic approach. The PM will also be tasked with launching a family of systematic strategies and funds, which are expected to scale.
 
 
 This role is for an entrepreneurial, systematic PM with experience in single stock equities. Exposure to the EM equities, especially Gulf-region is desired, but exposure to EU or US equities is required.
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Build the infrastructure of a greenfield systematic trading platform.
 </li>
 <li>
 Lead the strategic planning for the launch of a systematic trading platform.
 </li>
 <li>
 Own and manage the lifecycle of systematic strategies from ideation to live operation.
 </li>
 <li>
 Monitor performance, build and maintain dashboards, manage risk, and iterate on strategies.
 </li>
 </ul>
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Advanced degree in a quantitative field such as Mathematics, Physics, Computer Science, or Engineering.
 </li>
 <li>
 Demonstrated experience running systematic equity strategies.
 </li>
 <li>
 Experience building a greenfield trading platform.
 </li>
 <li>
 Must have experience with single stock US/ EU equity strategies. Ideally, also has experience with EM equities.
 </li>
 <li>
 Capacity to excel in a fast-paced environment.
 </li>
 <li>
 Strong coding skills in at least one of the following programming languages: Python, R, Matlab and /or C++, C#.
 </li>
 </ul>
</div>

Systematic PM - Greenfield Trading Platform

Goodman Masson Oman

<div>
 
 Lead Product Manager &ndash; SaaS Work Management Platform
 
 
 
 
 
 Our client is an Oman-based technology company developing a cloud-native work management SaaS platform that helps organisations structure work, manage information, and collaborate more effectively.
 
 
 
 
 
 The platform is designed to be flexible and scalable, supporting a broad range of operational use cases&mdash;from simple task coordination to complex, multi-team workflows. Built fully in-house, the product places a strong emphasis on usability, configurability, and rapid iteration driven by real user feedback.
 
 
 
 
 
 As an early-stage product company, the business values ownership, practical problem-solving, and individuals who enjoy transforming complex requirements into simple, intuitive systems.
 
 
 
 
 
 The Role
 
 
 Our client is seeking a
 
 Lead Product Manager
 
 to take ownership of product design, product discovery, and ongoing product delivery for their SaaS platform.
 
 
 This role requires a deep understanding of highly configurable, low-code or no-code products and how they are used in real-world environments. The successful candidate will define product behaviour from a user perspective and work closely with engineering and design teams to deliver high-quality features through frequent release cycles.
 
 
 This is a hands-on leadership role with significant influence over product direction, usability, and overall quality.
 
 
 
 
 
 Key Responsibilities
 
 <ul>
 <li>
 Own end-to-end product design from concept through release and continuous improvement
 </li>
 <li>
 Lead product discovery and translate user needs into clear product requirements, user stories, and acceptance criteria
 </li>
 <li>
 Design flexible models for structuring work, data, automation, permissions, and collaboration
 </li>
 <li>
 Define and manage the product roadmap, balancing usability, scalability, and delivery speed
 </li>
 <li>
 Partner closely with engineering teams to support agile development and frequent releases
 </li>
 <li>
 Own product testing, including hands-on user acceptance testing and feedback-driven refinement
 </li>
 <li>
 Ensure the product is intuitive, coherent, and effective in real operational environments
 </li>
 <li>
 Support early go-to-market activities, including onboarding flows, documentation, and product positioning
 </li>
 <li>
 Act as the internal authority on product behaviour, edge cases, and configuration patterns
 </li>
 </ul>
 
 
 
 
 Essential Experience &amp; Skills
 
 <ul>
 <li>
 Proven experience as a Product Manager working on a SaaS platform
 </li>
 <li>
 Hands-on experience with low-code, no-code, or highly configurable platforms
 </li>
 <li>
 Strong understanding of how configurable SaaS products are designed, adopted, and misused by real teams
 </li>
 <li>
 Excellent judgement around usability, workflow design, and permission models
 </li>
 <li>
 Ability to translate ambiguous or evolving requirements into structured product behaviour
 </li>
 <li>
 Comfortable leading product decisions in fast-moving environments with changing priorities
 </li>
 </ul>
 
 
 
 
 Nice to Have
 
 <ul>
 <li>
 Experience with B2B SaaS products serving SMEs or mid-market organisations
 </li>
 <li>
 Experience taking products from early development through launch and iteration
 </li>
 <li>
 Exposure to operationally complex or compliance-driven business environments
 </li>
 </ul>
 
 
 
 
 Why Apply
 
 <ul>
 <li>
 Opportunity to lead a product from its early foundations
 </li>
 <li>
 High level of ownership over how the platform works and feels
 </li>
 <li>
 Close collaboration with engineering teams and senior stakeholders
 </li>
 <li>
 Fast feedback loops and frequent production releases
 </li>
 <li>
 Chance to build a product with real impact in a growing market
 </li>
 </ul>
 
 
 
 
 Location
 
 
 The role is based in
 
 Oman
 
 . Relocation or regional experience is welcomed, and working arrangements can be discussed for the right candidate.
 
 
 
 
 
 How to Apply
 
 
 If you have experience building or shaping configurable SaaS products and enjoy turning complexity into elegant, usable systems, we would be keen to hear from you.
 
</div>

Lead Product Manager

Net2Source (N2S)

<div>
 
 
 Job Title: Platform Architect
 
 
 Location: Oman
 
 
 Type: Full-Time
 
 
 
 About the Role:
 
 
 
 The AI Platform Architect is responsible for designing and guiding the technical infrastructure that supports AI initiatives across the organization. This role ensures the selection and integration of scalable, secure, and high-performance AI/ML platforms&amp;mdash;whether cloud-based or on-premise&amp;mdash;while avoiding vendor lock-in and maintaining access to cutting-edge capabilities.
 
 
 The architect supports the evaluation and onboarding of vendor ecosystems, advises on infrastructure decisions, and ensures seamless integration with data engineering and MLOps pipelines. This role is critical to enabling AI solutions to be robust, future-proof, and aligned with enterprise architecture standards.
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Design and advise on the AI/ML system architecture, including cloud and on-premise infrastructure.
 </li>
 <li>
 Support the selection, onboarding, and engagement of AI platform vendors and ecosystems.
 </li>
 <li>
 Ensure platform scalability, performance, and security across AI use cases.
 </li>
 <li>
 Advise on infrastructure evaluation and integration strategies.
 </li>
 <li>
 Collaborate with data engineering and MLOps teams to ensure seamless deployment and operations.
 </li>
 <li>
 Prevent vendor lock-in while enabling access to advanced AI capabilities.
 </li>
 <li>
 Support solution capability development and infrastructure optimization.
 
 
 </li>
 </ul>
 
 Required Qualifications:
 
 <ul>
 <li>
 Bachelor's or Master's degree in Computer Science, Engineering, or related field.
 </li>
 <li>
 Minimum 8 years of experience in AI/ML architecture and infrastructure design.
 </li>
 <li>
 Deep expertise in cloud platforms (AWS, Azure, GCP) and on-premise systems.
 </li>
 <li>
 Strong understanding of MLOps, data engineering, and integration frameworks.
 </li>
 <li>
 Proven experience in vendor evaluation, onboarding, and ecosystem management.
 </li>
 <li>
 Knowledge of infrastructure scalability, performance tuning, and security best practices.
 </li>
 <li>
 Excellent problem-solving, communication, and stakeholder engagement skills.
 </li>
 </ul>
 
 Thanks,
 
 Smriti
 
 
</div>

Platform Architect

<div>
 Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in more than 80 countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
 
 
 The company is founder led, profitable and growing.
 
 
 We are hiring an
 
 Engineering Manager as we expand the MAAS team.
 
 Our mission with MAAS ("Metal as a Service") is to provide the best solution for building and running private bare-metal infrastructure, putting a cloud-style on-demand API in front of physical server provisioning, network configuration, and storage. We're hiring engineering managers with experience in high-quality software development and high-performance team leadership who also have deep familiarity with Linux on physical servers, Linux storage and data center networking capabilities.
 
 
 The Canonical MAAS team is responsible for delivering our Metal As A Service (MAAS) hyperscale provisioning technology. Ubuntu strives to be the most scalable, cloud ready server distribution and MAAS is our platform to get Ubuntu on bare metal servers. MAAS is a rapidly evolving software stack written in Python and Go. Its components span the entire software stack: from low-level hardware detection and provisioning, to the upper level management web interface, API, and CLI. Our most effective engineers are fluent in all these layers, and able to anticipate the consequences of design and engineering choices elsewhere in a complex distributed system.
 
 
 Canonical is seeking passionate technical leaders who are eager to drive innovation in one of Canonical's flagship data center products. You will play a key role in reshaping the future of data center technology through open source management platforms. MAAS aims to revolutionize data center management at scale starting from day zero deployment to long term data center expansion and maintenance.
 
 
 Technical leadership experience and a background in software engineering are necessary prerequisites for this role. You will be expected to lead, challenge, and develop engineers, positively influence team and company culture, facilitate technical delivery, and guide strategy and execution. In addition to these responsibilities, you will be expected to collaborate across engineering. The MAAS team regularly interfaces with teams responsible for cloud-init, LXD, and our public cloud offerings.
 
 
 The successful candidate will have technical leadership attributes and can demonstrate the ability to solve challenging distributed systems problems.
 
 
 
 
 Location
 
 
 : This is a work-from-anywhere position available in EMEA or the Americas.
 
 
 
 The role entails
 
 
 
 <ul>
 <li>
 Leading a distributed team of engineers in your time zone (we organise engineering teams by Americas, EMEA etc)
 </li>
 <li>
 Talent development through coaching, mentoring, feedback and career planning
 </li>
 <li>
 Setting and managing expectations with other engineering teams, senior management, and external stakeholders
 </li>
 <li>
 Being an advocate of, and advancing, modern software development practices
 </li>
 <li>
 Participating in the engineering process through code and architectural review
 </li>
 <li>
 Engaging with broader teams at Canonical, the open source community and partners
 </li>
 <li>
 Travelling to internal and external global events for 4 to 6 weeks per year
 
 
 </li>
 </ul>
 
 What we are looking for in you
 
 
 
 <ul>
 <li>
 Bachelor's degree (or equivalent) and a background in Computer Science
 </li>
 <li>
 Exceptional academic track record from both high school and university
 </li>
 <li>
 Proven experience delivering software using Python, Golang, or similar languages
 </li>
 <li>
 Experience with Linux system administration (Debian or Ubuntu preferred)
 </li>
 <li>
 Familiarity with modern Linux cloud computing technologies, including networking, storage, containers and K8S
 </li>
 <li>
 Technical aptitude for understanding complex distributed systems
 </li>
 <li>
 Professional written and spoken English with excellent presentation skills
 </li>
 <li>
 Experience with agile software development methodologies
 </li>
 <li>
 Ability to mentor, develop, and support team members
 </li>
 <li>
 Result-oriented, with a personal drive to meet commitments
 </li>
 <li>
 Ability to travel internationally twice a year for company events up to two weeks long
 
 
 </li>
 </ul>
 
 Nice-to-have skills
 
 
 
 <ul>
 <li>
 Typescript using modern web frameworks such as React, Angular, Svelte or Vue
 </li>
 <li>
 Data Center infrastructure management and design
 
 
 </li>
 </ul>
 
 What we offer colleagues
 
 
 
 We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
 
 
 <ul>
 <li>
 Distributed work environment with twice-yearly team sprints in person - we've been working remotely since 2004!
 </li>
 <li>
 Personal learning and development budget of USD 2,000 per year
 </li>
 <li>
 Annual compensation review
 </li>
 <li>
 Recognition rewards
 </li>
 <li>
 Annual holiday leave
 </li>
 <li>
 Maternity and paternity leave
 </li>
 <li>
 Employee Assistance Programme
 </li>
 <li>
 Opportunity to travel to new locations to meet colleagues
 </li>
 <li>
 Priority Pass, and travel upgrades for long haul company events
 
 
 </li>
 </ul>
 
 About Canonical
 
 
 
 Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
 
 
 
 Canonical is an equal opportunity employer
 
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 
 
</div>

Engineering Manager, MAAS

<div>
 Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
 
 
 The company is founder-led, profitable, and growing.
 
 
 This is an exciting opportunity for a software engineer passionate about open source software, Linux, and Web Services at scale. Come build a rewarding, meaningful career working with the best and brightest people in technology at Canonical, a growing pre-IPO international software company.
 
 
 Canonical's engineering team is at the forefront of the IoT revolution and aims to strengthen this position by developing cutting-edge telemetry and connectivity solutions. By integrating reliable, secure, and robust data streaming capabilities into the Snappy ecosystem, we are setting new standards in the industry for ease of development, implementation, management and security.
 
 
 We are seeking talented individuals to help us enhance our global SaaS services, providing customers with the essential data services needed to build the next generation of IoT devices effortlessly. Our commitment to data governance, ownership, and confidentiality is unparalleled, ensuring our customers can innovate with confidence on top of the globally trusted Ubuntu platform.
 
 
 Location: This role will be based remotely in the EMEA region.
 
 
 What your day will look like
 
 
 <ul>
 <li>
 Work remotely with a globally distributed team, driving technical excellence and fostering innovation across diverse engineering environments.
 </li>
 <li>
 Design and architect high-performance service APIs to power streaming data services, ensuring seamless integration across teams and products using Python and Golang.
 </li>
 <li>
 Develop robust governance, auditing, and management systems within our advanced telemetry platform, ensuring security, compliance, and operational integrity.
 </li>
 <li>
 Partner with our infrastructure team to build scalable cloud-based SaaS solutions while also delivering containerized on-prem deployments for enterprise customers.
 </li>
 <li>
 Lead the design, implementation, and optimization of new features&mdash;taking projects from spec to production, ensuring operational excellence at scale.
 </li>
 <li>
 Provide technical oversight, review code and designs, and set best practices to maintain engineering excellence.
 </li>
 <li>
 Engage in high-level technical discussions, collaborating on optimal solutions with engineers, product teams, and stakeholders.
 </li>
 <li>
 Work remotely with occasional global travel (2-4 weeks per year) for internal and external events, fostering deeper collaboration and knowledge-sharing.
 
 
 </li>
 </ul>
 What we are looking for in you
 
 
 <ul>
 <li>
 You design and architect scalable backend services, messaging/data pipelines, and REST APIs using Golang or Python, guiding best practices, technical direction, and system scalability.
 </li>
 <li>
 You possess deep expertise in cybersecurity principles and proactively address the complex challenges of IoT environments&mdash;secure connectivity, data streaming, governance, and compliance.
 </li>
 <li>
 You bring proven expertise in designing and optimizing systems using:
 </li>
 <ul>
 <li>
 IAM models, encryption, access control, and compliance frameworks (GDPR, HIPAA) to ensure secure and compliant data handling.
 </li>
 <li>
 Ability to design decentralized data ownership models, ensuring interoperability and governance across domains.
 </li>
 <li>
 Designing high-throughput, low-latency systems for IoT data processing.
 </li>
 <li>
 Data streaming technologies (MQTT, Kafka, RabbitMQ)
 </li>
 <li>
 Observability tools (OpenTelemetry)
 </li>
 <li>
 Industrial/engineering data exchange protocols (OPC-UA, ModBus)
 </li>
 </ul>
 <li>
 You thrive in cross-functional environments, partnering with product teams, engineers, and stakeholders to drive high-impact technical solutions that align with business objectives.
 </li>
 <li>
 You mentor junior engineers, foster technical excellence, and contribute to a culture of innovation, continuous improvement, and knowledge sharing.
 </li>
 <li>
 You embrace challenges with an open mind, continuously seeking opportunities to learn, improve, and innovate in a rapidly evolving IoT landscape.
 </li>
 <li>
 You are familiar with Ubuntu as a development and deployment platform.
 </li>
 <li>
 You hold a Bachelor's degree or equivalent in Computer Science, STEM, or a related field.
 </li>
 <li>
 Willingness to travel up to 4 times a year for internal events.
 
 </li>
 </ul>
 What we offer colleagues
 
 
 We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
 
 
 <ul>
 <li>
 Distributed work environment with twice-yearly team sprints in person
 </li>
 <li>
 Personal learning and development budget of USD 2,000 per year
 </li>
 <li>
 Annual compensation review
 </li>
 <li>
 Recognition rewards
 </li>
 <li>
 Annual holiday leave
 </li>
 <li>
 Maternity and paternity leave
 </li>
 <li>
 Team Member Assistance Program &amp; Wellness Platform
 </li>
 <li>
 Opportunity to travel to new locations to meet colleagues
 </li>
 <li>
 Priority Pass and travel upgrades for long-haul company events
 
 
 </li>
 </ul>
 
 About Canonical
 
 
 
 Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
 
 
 
 Canonical is an equal opportunity employer
 
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 
 
</div>

IoT Data Engineer

UptimeAI Inc.

<div>
 
 UptimeAI is leading the way in predictive analytics and AI-driven solutions to optimize operational uptime and reduce downtime for industrial and enterprise clients. Our innovative platform harnesses cutting-edge data science to deliver actionable insights, ensuring maximum efficiency and reliability. UptimeAI uniquely combines Artificial Intelligence with Subject Matter Knowledge from 200+ years of cumulative experience to explain interrelations across upstream/downstream equipment, adapt to changes, identify problems, and give prescriptive diagnosis like a human expert would.
 
 
 
 
 
 
 Role : Customer Success Advocate
 
 
 
 
 Location:
 
 Masqa&tcedil;, Oman
 
 
 
 Department:
 
 
 Customer Success
 
 
 
 
 
 
 
 Role Overview
 
 
 
 The Customer Success Advocate serves as the primary point of contact for customers, acting as a trusted advisor who understands their technical and operational workflows, KPIs, and pain points. This role is pivotal in ensuring customers derive maximum value from the UptimeAI platform.
 
 
 We are seeking dynamic, innovative individuals with strong organizational skills to contribute to our customers' success through proactive engagement and collaborative experiences. As a Customer Success Advocate, you will play a key role in driving customer adoption, satisfaction, and value realization through the UptimeAI platform.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Serve as a Subject Matter Expert in predictive analytics, operations &amp; maintenance, chemical engineering, and asset performance management for the process and manufacturing industries.
 </li>
 <li>
 Increase adoption and value capture by empowering and guiding customers to become self-sufficient on the UptimeAI platform, enabling them to review and respond to alerts independently.
 </li>
 <li>
 Collaborate with customers continuously to identify and realize value opportunities using the UptimeAI platform.
 </li>
 <li>
 Conduct in-depth training sessions for customers and address inquiries to enhance their knowledge of the platform.
 </li>
 <li>
 Understand customers' business goals, initiatives, and the value they derive from UptimeAI's solution.
 </li>
 <li>
 Identify additional use cases and features that can further enhance the value customers achieve.
 </li>
 <li>
 Efficiently address customer needs and contribute to process improvements for greater efficiency.
 </li>
 <li>
 Engage with customers and prospects in person for operational workshops (approximately 30% travel).
 </li>
 <li>
 Support internal stakeholders by generating case studies and value stories.
 </li>
 <li>
 Have familiarity with RCM, FMEA, and maintenance strategies in process industries, as well as condition monitoring of process equipment.
 </li>
 <li>
 Collaborating with the product team to ensure the roadmap aligns with customer business needs
 </li>
 </ul>
 
 
 
 
 
 Qualifications Preferred Qualifications
 
 
 <ul>
 <li>
 Proven Domain Expertise in Process Industries: Solid understanding of operations, maintenance, chemical engineering, or mechanical reliability in oil &amp; gas, chemicals, or manufacturing (e.g., RCM, FMEA, Condition Monitoring).
 </li>
 <li>
 Familiarity with Asset Performance Management (APM).
 </li>
 <li>
 Ability to Translate Technical Insights into Business Value: Skilled at identifying how predictive analytics contributes to cost savings or risk reduction.
 </li>
 <li>
 Experience with Data Analysis: Ability to troubleshoot issues and identify improvement opportunities through data.
 </li>
 <li>
 Communication and Training Skills: Proven ability to conduct training, explain technical concepts clearly, and guide users toward self-sufficiency.
 </li>
 <li>
 Leadership in New Technology or Business Initiatives: Experience in rolling out new initiatives and successfully managing the adoption of technology or processes.
 </li>
 <li>
 Strong Plus:
 </li>
 <li>
 Experience with SaaS Platforms or Digital Tools: Ideally with platforms focused on AI/ML, predictive maintenance, or industrial analytics.
 </li>
 <li>
 Familiarity with Customer Success Methodologies: Including driving adoption, managing stakeholder relationships, and aligning delivery to customer value milestones
 </li>
 </ul>
 
 
 
 
 
 
 Why to join UptimeAI:
 
 
 
 <ul>
 <li>
 
 Impact Industry-Wide Change:
 
 Contribute to transformative solutions that significantly improve operational efficiency and reliability for global clients.
 </li>
 <li>
 
 Collaborative and Growth-Oriented Environment:
 
 Join a talented, passionate team that values innovation, continuous learning, and professional growth.
 </li>
 <li>
 
 Opportunities for Leadership and Innovation:
 
 Lead pioneering projects, influence product development, and shape the future of industrial AI solutions.
 </li>
 </ul>
 
 
</div>

Customer Success Advocate

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