french bilingual customer service specialist

french+english bilingual customer service representative

senior customer success logistics executive

b2b - quality analyst - b2b internals only

business development representative. Jobs in Alexandria

business development representative.

customer service " student relations " Jobs in Alexandria

customer service " student relations "

french bilingual customer service specialist Jobs in Alexandria

french+english bilingual customer service representative Jobs in Alexandria

senior customer success logistics executive Jobs in Alexandria

english customer service representative

Intelcia

Description<ul><li>Providing technical support and helping with billing queries for customers in the United States of America.</li></ul>Job Requirements<ul><li>Fluency in English as you'll be dealing with US customers &quot;* Level upper intermediate B2 &quot;*</li><li>Graduates only.</li><li>Flexibility with night and overnight shifts.</li></ul>Offer<ul><li>Basic Salary 10,000 EGP + 100 US Dollars KPIs.</li><li>Transportation Allowance</li></ul>4,000 EGP - Downtown Alexandria2,000 EGP - Agamy<ul><li>Social and Medical insurance.</li><li>Paid training.</li><li>5 working days ( 2 days off ).</li><li>Rotational shifts ( morning, afternoon, and overnight ).</li><li>9 working hours including one hour break.</li><li>Transportation provided to and from the site.</li></ul>Job Type: Full-timePay: E&pound;10,000.00 - E&pound;19,000.00 per monthLanguage:<ul><li>English (Required)</li></ul>

English Customer Service Representative

TalentPop App

<div>
 
 If you're looking for a role where your language skills can make a real difference, we have the perfect opportunity for you.
 
 
 
 We're seeking a Frrench+English Bilingual Customer Service Representative to join our remote team and act as a vital link between our brand and our French-speaking customers.
 
 
 In this role, you'll be a trusted voice, providing solutions and clear information via both voice calls and live chat. This isn&rsquo;t just about transactions; it's about building trust and ensuring every customer feels heard and valued.
 
 
 What You'll Be Doing
 
 
 <ul>
 <li>
 Provide excellent support: Deliver prompt and friendly service in French and English, handling a variety of customer questions and issues.
 </li>
 <li>
 Troubleshoot and resolve: Use your problem-solving skills to calmly find effective solutions for customers.
 </li>
 <li>
 Document interactions: Maintain accurate records of all customer communications to ensure seamless service.
 </li>
 <li>
 Contribute to improvement: Share customer feedback and insights to help us enhance our processes and products.
 </li>
 <li>
 Collaborate effectively: Work as a key member of our remote team, staying aligned on goals and priorities.
 
 
 </li>
 </ul>
 What We're Looking For
 
 
 <ul>
 <li>
 Language Skills: Complete fluency in French and English (both written and spoken).
 </li>
 <li>
 Experience: At least 1 year of remote bilingual customer service experience, preferably in e-commerce, tech support, or a contact center.
 </li>
 <li>
 Tech Proficiency: Familiarity with customer support platforms like Zendesk, Gorgias, or Shopify is a plus.
 </li>
 <li>
 Soft Skills: You are a patient, detail-oriented person with a genuine desire to help others.
 </li>
 <li>
 Work Style: You can work independently and communicate clearly with a remote team.
 
 
 </li>
 </ul>
 Tools You'll Need
 
 
 <ul>
 <li>
 A personal PC or laptop with an i5 processor or higher.
 </li>
 <li>
 A stable internet connection with a minimum of 15 Mbps upload and download speeds.
 </li>
 <li>
 A quiet, professional workspace for calls.
 
 
 </li>
 </ul>
 What We Offer
 
 
 <ul>
 <li>
 Permanent remote work: Enjoy the freedom of working from home full-time.
 </li>
 <li>
 Competitive pay: We offer a great wage with annual reviews.
 </li>
 <li>
 Paid time off: Take the time you need to rest and recharge.
 </li>
 <li>
 Health stipend: We provide a monthly stipend to support your well-being.
 </li>
 <li>
 Performance bonuses: Your hard work will be rewarded with performance-based bonuses.
 </li>
 <li>
 Supportive culture: Join a team that values fairness, open communication, and your professional growth.
 
 
 </li>
 </ul>
 
 Ready to make a real impact with your language skills? We're excited to learn more about you.
 
</div>

French+English Bilingual Customer Service Representative

Concentrix

<div>Job Title:
Sr. Representative, People Solutions Center
Job Description
Job Description Summary:
 
 
Sr. Representative, People Solutions is responsible for assisting with day-to-day Human Resources support and execution, and working with key stakeholders to build a relationship of trust, ensuring alignment between Human Resources strategy and overall business objectives.
 
 
Job Description:
 
Essential Functions/Core Responsibilities:
 
 
Assist with implementing all Human Resources activities which include, but are not limited t,o employee engagement and relations, compensation, and benefits.
 
Receive, process, and respond to employee concerns and coordinate with appropriate stakeholders, as necessary
 
Prepare documentary requirements for HR Partners handling labor-related cases, as necessary
 
Ensure maintenance of accurate and concise records and reports concerning all employee data and all phases of Human Resources processes, working within HRIS tools, in accordance with company policy and statutory/local laws
 
Maintaining accurate employee records, including hiring documents, contracts, and renewals, ensuring full compliance with the social insurance regulations.
 
May provide general support for the Human Resources department(s) and related stakeholders, as necessary
 
 
Candidate Profile:
 
 
HR Background and a maximum of 2 years of relevant experience.
 
Effective communication skills,
 
Excellent in English, both written and verbal
 
Presentable
 
Proficiency in Microsoft Office
 
Detail-oriented
Location:
EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber
Language Requirements:
Time Type:
Full time
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents</div>

Sr. Representative, People Solutions Center

<div>
 
 Join Our Team as a Bilingual Customer Service Specialist, French/English (Voice and Chat)!
 
 
 
 Provide customer support in multiple languages through voice and chat. Assist a diverse range of customers while ensuring language proficiency.
 
 
 
 Why You'll Love This Role
 
 
 
 You&rsquo;ll be the friendly voice and helpful support that our customers rely on. Your combination of verbal and written communication skills will help resolve customer issues quickly, leaving a lasting positive impact.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Assist Customers: Provide exceptional support via inbound calls, chat, and email.
 </li>
 <li>
 Solve Problems: Troubleshoot issues effectively and find quick resolutions.
 </li>
 <li>
 Understand Needs: Personalize interactions to build strong customer relationships.
 </li>
 <li>
 Collaborate: Work closely with your team to enhance the customer experience.
 </li>
 <li>
 Improve Processes: Offer feedback to refine our service quality.
 
 
 </li>
 </ul>
 
 What We're Looking For
 
 
 
 <ul>
 <li>
 1+ year of remote/online experience in customer service or a similar role.
 </li>
 <li>
 Previous experience with bilingual customer support is an advantage.
 </li>
 <li>
 Excellent written and verbal communication skills.
 </li>
 <li>
 Experience with Gorgias, Zendesk, Shopify, or similar tools is a plus.
 </li>
 <li>
 Calm and solution-focused under pressure.
 </li>
 <li>
 Familiarity with E-Commerce and CRM systems is a plus.
 </li>
 <li>
 Fluent in French and English.
 
 
 </li>
 </ul>
 
 Tech Requirements
 
 
 
 <ul>
 <li>
 Personal PC or laptop with a minimum i5 processor.
 </li>
 <li>
 Stable internet connection with at least 15 Mbps upload and download speeds.
 
 
 </li>
 </ul>
 
 Perks And Benefits
 
 
 
 <ul>
 <li>
 Competitive wage with annual increases.
 </li>
 <li>
 Paid Time Off to recharge.
 </li>
 <li>
 Monthly health stipend available for your well-being..
 </li>
 <li>
 Performance Bonuses for your hard work.
 </li>
 <li>
 Permanent work-from-home setup.
 
 
 </li>
 </ul>
 
 We can&rsquo;t wait to welcome you to our TalentPop App team. Apply today and start making an impact!
 
</div>

French Bilingual Customer Service Specialist

Accor

<div>
 
 Job Description
 
 
 
 We are seeking a dynamic and customer-oriented Assistant Manager Guest Service to join our team in Coimbatore, India. In this role, you will be responsible for maintaining high-quality guest services and assisting the Guest Service Manager in overseeing the daily operations of our hotel's front-of-house services.
 
 
 <ul>
 <li>
 Ensure exceptional guest experiences by maintaining high standards of service in areas such as arrivals, departures, rooming, and special requests
 </li>
 <li>
 Assist in optimizing hotel occupancy and room rates to maximize revenue
 </li>
 <li>
 Handle guest complaints professionally and effectively, ensuring prompt resolution
 </li>
 <li>
 Support the Guest Service Manager in operating a highly proficient and productive guest services department
 </li>
 <li>
 Conduct and assist in training programs for the Guest Service team
 </li>
 <li>
 Collaborate with other departments to ensure seamless guest experiences
 </li>
 <li>
 Implement and maintain standard operating procedures for the guest service department
 </li>
 <li>
 Monitor and improve systems and procedures to enhance operational efficiency
 </li>
 <li>
 Assist in managing reservations and coordinating with housekeeping for room readiness
 </li>
 <li>
 Contribute to sales efforts by promoting hotel services and special offers
 </li>
 <li>
 Ensure compliance with health and safety regulations
 </li>
 <li>
 Participate in departmental meetings and continuous improvement initiatives
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Teritary education in any discipline and hotel related experience
 </li>
 <li>
 Minimum 2 years experience in supervisory position in the service industry
 </li>
 <li>
 English with knowledge of second language preferred
 </li>
 <li>
 Knowledge of Opera system and other related sub-systems interfaced to the PABX and/or the hotel&rsquo;s computer system
 </li>
 <li>
 Knowledge of operations of Bell, Concierge &amp; Valet operations
 </li>
 <li>
 Knowledge of processes and procedures of delivery systems. Currently SSM/RSM
 </li>
 <li>
 Communication skills for all levels of colleagues/guests, confident, clear English
 </li>
 <li>
 Interpersonal skills to deal with guests and colleague issues
 </li>
 <li>
 Posses leadership qualities
 </li>
 <li>
 Leads to constantly improve the guest service experience
 </li>
 <li>
 Willingness to embrace changes and new technology
 </li>
 <li>
 A team player, guest focused and service oriented attitude
 </li>
 </ul>
</div>

Assistant Guest relation Manager

<div>Job Description 
We are seeking a dynamic and customer-oriented Assistant Manager Guest Service to join our team in Coimbatore, India. In this role, you will be responsible for maintaining high-quality guest services and assisting the Guest Service Manager in overseeing the daily operations of our hotel's front-of-house services.<ul><li>
Ensure exceptional guest experiences by maintaining high standards of service in areas such as arrivals, departures, rooming, and special requests</li><li>
Assist in optimizing hotel occupancy and room rates to maximize revenue</li><li>
Handle guest complaints professionally and effectively, ensuring prompt resolution</li><li>
Support the Guest Service Manager in operating a highly proficient and productive guest services department</li><li>
Conduct and assist in training programs for the Guest Service team</li><li>
Collaborate with other departments to ensure seamless guest experiences</li><li>
Implement and maintain standard operating procedures for the guest service department</li><li>
Monitor and improve systems and procedures to enhance operational efficiency</li><li>
Assist in managing reservations and coordinating with housekeeping for room readiness</li><li>
Contribute to sales efforts by promoting hotel services and special offers</li><li>
Ensure compliance with health and safety regulations</li><li>
Participate in departmental meetings and continuous improvement initiatives</li></ul> 

Qualifications 
<ul><li>
Teritary education in any discipline and hotel related experience</li><li>
Minimum 2 years experience in supervisory position in the service industry</li><li>
English with knowledge of second language preferred</li><li>
Knowledge of Opera system and other related sub-systems interfaced to the PABX and/or the hotel&rsquo;s computer system</li><li>
Knowledge of operations of Bell, Concierge &amp; Valet operations</li><li>
Knowledge of processes and procedures of delivery systems. Currently SSM/RSM</li><li>
Communication skills for all levels of colleagues/guests, confident, clear English</li><li>
Interpersonal skills to deal with guests and colleague issues</li><li>
Posses leadership qualities</li><li>
Leads to constantly improve the guest service experience</li><li>
Willingness to embrace changes and new technology</li><li>
A team player, guest focused and service oriented attitude</li></ul></div>

<div>Job Title:
B2B - Sr. Specialist, Account Manager
Job Description
The Senior Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for managing the client&rsquo;s customers end-to-end, by renewing, expanding, and converting the service relationships our clients have with their existing customer base. The Senior Account Manager calls upon existing client customers to assess areas of opportunity, renew current service contracts, and convert customers to different services when applicable.
<ul><li>Ensure that client's customers are satisfied with our client's services and resolve escalated issues
</li><li>Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals
</li><li>Evaluate our client's customer needs and propose potential solutions
</li><li>Be a single contact for our client's customer
</li><li>Use data to fix customer concerns/roadblocks prohibiting satisfaction
</li><li>Manage external competitive pressures and handle objections
</li><li>Work with multiple partners, building relationships with decision-makers at all levels
</li><li>Manage sales territory and achieving monthly quotas
</li><li>Negotiate in tough situations
</li><li>Identify risk and barriers to success; develop contingency plans
</li><li>Identify opportunities for additional product or service sales
</li><li>Use data to help influence buying/renewal process
</li><li>Work with a team and report directly to a Sales Manager
</li></ul>Location:
EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber
Language Requirements:
English (Required)
Time Type:
Full time
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents</div>

B2B - Sr. Specialist, Account Manager

Explore 47+ English customer service representative in Alexandria this March. Find roles across top companies and apply now to boost your career.

47 english customer service representative jobs In Alexandria

English Customer Service Representative

French+English Bilingual Customer Service Representative

Sr. Representative, People Solutions Center

French Bilingual Customer Service Specialist

Assistant Guest relation Manager

Assistant Guest relation Manager

B2B - Sr. Specialist, Account Manager