french bilingual customer service specialist

french+english bilingual customer service representative

b2b - quality analyst - b2b internals only

assistant guest relation manager Jobs in Alexandria

assistant guest relation manager

customer service " student relations " Jobs in Alexandria

customer service " student relations "

english customer service representative Jobs in Alexandria

english customer service representative

french bilingual customer service specialist Jobs in Alexandria

french+english bilingual customer service representative Jobs in Alexandria

customer service student relations

KOMET INSTITUT

Company DescriptionKomet-Institut is a German education institute dedicated to providing language assistance to individuals aiming to master the German language and immerse themselves in German culture. The organization takes pride in enabling learners to not only speak but also think and live the German language. By utilizing innovative and up-to-date language teaching techniques, Komet-Institut fosters meaningful cultural and linguistic connections. The institute emphasizes creating a comprehensive learning experience for its students.We're looking for Customer Service &quot; Student Relations&quot;Responsible for supporting the student journey from enrollment to course completion. Focuses on building trust with students, handling issues, and ensuring students remain engaged and satisfiedKey Responsibilities:<ul><li>Act as the main point of contact for our students</li></ul><ul><li>Follow up on attendance and engagement</li></ul><ul><li>Handle student inquiries, complaints, and requests</li></ul><ul><li>Support student retention and re enrollment</li></ul><ul><li>Collect and report student feedback</li></ul>Requirements:<ul><li>Entry level position, Fresh graduates are welcome</li></ul><ul><li>0 to 2 years of experience in customer service, student affairs, or a service role</li></ul><ul><li>Experience in an educational institute is a plus</li></ul><ul><li>Strong communication skills with good English proficiency</li></ul><ul><li>Basic German is a plus</li></ul><ul><li>Strong problem solving skills</li></ul><ul><li>Ability to manage student concerns in a professional and calm manner</li></ul>Location: Stanly, AlexandriaWorking Hours: Sunday to Thursday | 10:00 AM &ndash; 6:00 PMYou can apply now through this link: https://lnkd.in/drtVMadcYou can also send your CV to: michael.andraws@kometinstitut.com<ul><li>You can discover more job opportunities at KOMET INSTITUT through the same link</li></ul>Job Type: Full-timePay: E&pound;1.00 - E&pound;2.00 per monthApplication Question(s):<ul><li>We must fill this position urgently. Can you start immediately?</li><li>If immediate start is not possible, how many days until you can join?</li><li>What is your expected salary?</li></ul>Experience:<ul><li>Customer Service : 1 year (Preferred)</li></ul>

Customer Service " Student Relations "

carnival trading 

Position OverviewWe are seeking a dedicated and experienced HR Supervisor to oversee daily human resources operations and support organizational growth. The HR Supervisor will lead HR staff, ensure compliance with labor regulations, and implement effective HR policies and procedures that align with company goals.key Responsibilities<ul><li>Supervise and support the HR team in daily operations</li><li>Oversee recruitment, onboarding, and employee orientation processes</li><li>Manage employee relations and resolve workplace issues</li><li>Ensure compliance with labor laws and internal policies</li><li>Monitor performance management and appraisal processes</li><li>Coordinate training and development programs</li><li>Maintain employee records and HR documentation</li><li>Support payroll coordination and benefits administration</li><li>Prepare HR reports and metrics for management</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s degree in human resources, Business Administration, or related field</li><li>3&ndash;5 years of experience in HR, with at least 1&ndash;2 years in a supervisory role</li><li>Strong knowledge of labor laws and HR best practices</li><li>Excellent leadership and communication skills</li><li>Strong organizational and problem-solving abilities</li><li>Proficiency in HR software and Microsoft Office</li></ul>Job Type: Full-time

HR Supervisor

Concentrix

<div>Job Title:
Sr. Representative, People Solutions Center
Job Description
Job Description Summary:
 
 
Sr. Representative, People Solutions is responsible for assisting with day-to-day Human Resources support and execution, and working with key stakeholders to build a relationship of trust, ensuring alignment between Human Resources strategy and overall business objectives.
 
 
Job Description:
 
Essential Functions/Core Responsibilities:
 
 
Assist with implementing all Human Resources activities which include, but are not limited t,o employee engagement and relations, compensation, and benefits.
 
Receive, process, and respond to employee concerns and coordinate with appropriate stakeholders, as necessary
 
Prepare documentary requirements for HR Partners handling labor-related cases, as necessary
 
Ensure maintenance of accurate and concise records and reports concerning all employee data and all phases of Human Resources processes, working within HRIS tools, in accordance with company policy and statutory/local laws
 
Maintaining accurate employee records, including hiring documents, contracts, and renewals, ensuring full compliance with the social insurance regulations.
 
May provide general support for the Human Resources department(s) and related stakeholders, as necessary
 
 
Candidate Profile:
 
 
HR Background and a maximum of 2 years of relevant experience.
 
Effective communication skills,
 
Excellent in English, both written and verbal
 
Presentable
 
Proficiency in Microsoft Office
 
Detail-oriented
Location:
EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber
Language Requirements:
Time Type:
Full time
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents</div>

Sr. Representative, People Solutions Center

TalentPop App

<div>
 
 Join Our Team as a Bilingual Customer Service Specialist, French/English (Voice and Chat)!
 
 
 
 Provide customer support in multiple languages through voice and chat. Assist a diverse range of customers while ensuring language proficiency.
 
 
 
 Why You'll Love This Role
 
 
 
 You&rsquo;ll be the friendly voice and helpful support that our customers rely on. Your combination of verbal and written communication skills will help resolve customer issues quickly, leaving a lasting positive impact.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Assist Customers: Provide exceptional support via inbound calls, chat, and email.
 </li>
 <li>
 Solve Problems: Troubleshoot issues effectively and find quick resolutions.
 </li>
 <li>
 Understand Needs: Personalize interactions to build strong customer relationships.
 </li>
 <li>
 Collaborate: Work closely with your team to enhance the customer experience.
 </li>
 <li>
 Improve Processes: Offer feedback to refine our service quality.
 
 
 </li>
 </ul>
 
 What We're Looking For
 
 
 
 <ul>
 <li>
 1+ year of remote/online experience in customer service or a similar role.
 </li>
 <li>
 Previous experience with bilingual customer support is an advantage.
 </li>
 <li>
 Excellent written and verbal communication skills.
 </li>
 <li>
 Experience with Gorgias, Zendesk, Shopify, or similar tools is a plus.
 </li>
 <li>
 Calm and solution-focused under pressure.
 </li>
 <li>
 Familiarity with E-Commerce and CRM systems is a plus.
 </li>
 <li>
 Fluent in French and English.
 
 
 </li>
 </ul>
 
 Tech Requirements
 
 
 
 <ul>
 <li>
 Personal PC or laptop with a minimum i5 processor.
 </li>
 <li>
 Stable internet connection with at least 15 Mbps upload and download speeds.
 
 
 </li>
 </ul>
 
 Perks And Benefits
 
 
 
 <ul>
 <li>
 Competitive wage with annual increases.
 </li>
 <li>
 Paid Time Off to recharge.
 </li>
 <li>
 Monthly health stipend available for your well-being..
 </li>
 <li>
 Performance Bonuses for your hard work.
 </li>
 <li>
 Permanent work-from-home setup.
 
 
 </li>
 </ul>
 
 We can&rsquo;t wait to welcome you to our TalentPop App team. Apply today and start making an impact!
 
</div>

French Bilingual Customer Service Specialist

ABOU GHALY MOTORS

<div>Job Purpose
Responsible for developing and implementing sales strategies, managing inventory, and providing excellent customer service.
Responsibilities:<ul><li>
Develop and implement the sales strategy</li><li>
Cascade company standards and ensure that they are applied within the sales team.</li><li>
Manage the showroom team performance.</li><li>
Study the features of all products/brands on offer.</li><li>
Arrange stock in a manner that is both visually appealing and allows ease of movement</li><li>
Responsible for showroom proper operation and compliance of the showroom to corporate identity.</li><li>
Maintain and update brand knowledge for self and team under supervision.</li><li>
Effectively manage customer contacts and relationships to improve customer service, build sales volume, improve effectiveness and increase overall customer satisfaction.</li><li>
Welcome customers into the showroom assuring that everyone is being looked after.</li><li>
Represent the sales department in his branch.</li><li>
Train staff in effective sales and communication strategies</li><li>
Supervise the use of test models to prevent damage</li><li>
Negotiate prices and payment plans and then close sales</li><li>
Resolve strain and conflict between staff to promote a jovial and productive workplace</li><li>
Effectively manage customer contacts and relationships to improve customer service, build sales volume, improve effectiveness and increase overall customer satisfaction.</li><li>
Provide his direct manager with a proper measuring performance reporting system internally and externally as per demand.</li></ul> 

Requirements 
<ul><li>
Bachelor's degree in business, marketing, management, or equivalent.</li><li>
MBA in business administration is preferred.</li><li>
5-7 years of experience in automotive retail sales with minimum 2 years of experience in managerial</li><li>
position in reputable dealership.</li><li>
Proven knowledge of effective sales strategies and the automotive industry.</li><li>
Substantial track record of exceeding sales quotas and goals.</li><li>
Excellent leadership skills.</li></ul></div>

Showroom Manager | Geely

<div>
 
 If you're looking for a role where your language skills can make a real difference, we have the perfect opportunity for you.
 
 
 
 We're seeking a Frrench+English Bilingual Customer Service Representative to join our remote team and act as a vital link between our brand and our French-speaking customers.
 
 
 In this role, you'll be a trusted voice, providing solutions and clear information via both voice calls and live chat. This isn&rsquo;t just about transactions; it's about building trust and ensuring every customer feels heard and valued.
 
 
 What You'll Be Doing
 
 
 <ul>
 <li>
 Provide excellent support: Deliver prompt and friendly service in French and English, handling a variety of customer questions and issues.
 </li>
 <li>
 Troubleshoot and resolve: Use your problem-solving skills to calmly find effective solutions for customers.
 </li>
 <li>
 Document interactions: Maintain accurate records of all customer communications to ensure seamless service.
 </li>
 <li>
 Contribute to improvement: Share customer feedback and insights to help us enhance our processes and products.
 </li>
 <li>
 Collaborate effectively: Work as a key member of our remote team, staying aligned on goals and priorities.
 
 
 </li>
 </ul>
 What We're Looking For
 
 
 <ul>
 <li>
 Language Skills: Complete fluency in French and English (both written and spoken).
 </li>
 <li>
 Experience: At least 1 year of remote bilingual customer service experience, preferably in e-commerce, tech support, or a contact center.
 </li>
 <li>
 Tech Proficiency: Familiarity with customer support platforms like Zendesk, Gorgias, or Shopify is a plus.
 </li>
 <li>
 Soft Skills: You are a patient, detail-oriented person with a genuine desire to help others.
 </li>
 <li>
 Work Style: You can work independently and communicate clearly with a remote team.
 
 
 </li>
 </ul>
 Tools You'll Need
 
 
 <ul>
 <li>
 A personal PC or laptop with an i5 processor or higher.
 </li>
 <li>
 A stable internet connection with a minimum of 15 Mbps upload and download speeds.
 </li>
 <li>
 A quiet, professional workspace for calls.
 
 
 </li>
 </ul>
 What We Offer
 
 
 <ul>
 <li>
 Permanent remote work: Enjoy the freedom of working from home full-time.
 </li>
 <li>
 Competitive pay: We offer a great wage with annual reviews.
 </li>
 <li>
 Paid time off: Take the time you need to rest and recharge.
 </li>
 <li>
 Health stipend: We provide a monthly stipend to support your well-being.
 </li>
 <li>
 Performance bonuses: Your hard work will be rewarded with performance-based bonuses.
 </li>
 <li>
 Supportive culture: Join a team that values fairness, open communication, and your professional growth.
 
 
 </li>
 </ul>
 
 Ready to make a real impact with your language skills? We're excited to learn more about you.
 
</div>

French+English Bilingual Customer Service Representative

<div>Job Title:
B2B - Sr. Specialist, Account Manager
Job Description
The Senior Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for managing the client&rsquo;s customers end-to-end, by renewing, expanding, and converting the service relationships our clients have with their existing customer base. The Senior Account Manager calls upon existing client customers to assess areas of opportunity, renew current service contracts, and convert customers to different services when applicable.
<ul><li>Ensure that client's customers are satisfied with our client's services and resolve escalated issues
</li><li>Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals
</li><li>Evaluate our client's customer needs and propose potential solutions
</li><li>Be a single contact for our client's customer
</li><li>Use data to fix customer concerns/roadblocks prohibiting satisfaction
</li><li>Manage external competitive pressures and handle objections
</li><li>Work with multiple partners, building relationships with decision-makers at all levels
</li><li>Manage sales territory and achieving monthly quotas
</li><li>Negotiate in tough situations
</li><li>Identify risk and barriers to success; develop contingency plans
</li><li>Identify opportunities for additional product or service sales
</li><li>Use data to help influence buying/renewal process
</li><li>Work with a team and report directly to a Sales Manager
</li></ul>Location:
EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber
Language Requirements:
English (Required)
Time Type:
Full time
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents</div>

B2B - Sr. Specialist, Account Manager

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