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specialist i, governance, risk and compliance Jobs in Alexandria

b2b - sr. specialist, account manager Jobs in Alexandria

b2b - sr. specialist, account manager

customer service " student relations " Jobs in Alexandria

customer service " student relations "

english customer service representative Jobs in Alexandria

english customer service representative

export specialist

french bilingual customer service specialist

TalentPop App

<div>
 
 Join Our Team as a Bilingual Customer Service Specialist, French/English (Voice and Chat)!
 
 
 
 Provide customer support in multiple languages through voice and chat. Assist a diverse range of customers while ensuring language proficiency.
 
 
 
 Why You'll Love This Role
 
 
 
 You&rsquo;ll be the friendly voice and helpful support that our customers rely on. Your combination of verbal and written communication skills will help resolve customer issues quickly, leaving a lasting positive impact.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Assist Customers: Provide exceptional support via inbound calls, chat, and email.
 </li>
 <li>
 Solve Problems: Troubleshoot issues effectively and find quick resolutions.
 </li>
 <li>
 Understand Needs: Personalize interactions to build strong customer relationships.
 </li>
 <li>
 Collaborate: Work closely with your team to enhance the customer experience.
 </li>
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 Improve Processes: Offer feedback to refine our service quality.
 
 
 </li>
 </ul>
 
 What We're Looking For
 
 
 
 <ul>
 <li>
 1+ year of remote/online experience in customer service or a similar role.
 </li>
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 Previous experience with bilingual customer support is an advantage.
 </li>
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 Excellent written and verbal communication skills.
 </li>
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 Experience with Gorgias, Zendesk, Shopify, or similar tools is a plus.
 </li>
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 Calm and solution-focused under pressure.
 </li>
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 Familiarity with E-Commerce and CRM systems is a plus.
 </li>
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 Fluent in French and English.
 
 
 </li>
 </ul>
 
 Tech Requirements
 
 
 
 <ul>
 <li>
 Personal PC or laptop with a minimum i5 processor.
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 Stable internet connection with at least 15 Mbps upload and download speeds.
 
 
 </li>
 </ul>
 
 Perks And Benefits
 
 
 
 <ul>
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 Competitive wage with annual increases.
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 Paid Time Off to recharge.
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 Monthly health stipend available for your well-being..
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 Performance Bonuses for your hard work.
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 Permanent work-from-home setup.
 
 
 </li>
 </ul>
 
 We can&rsquo;t wait to welcome you to our TalentPop App team. Apply today and start making an impact!
 
</div>

French Bilingual Customer Service Specialist

<div>
 
 If you're looking for a role where your language skills can make a real difference, we have the perfect opportunity for you.
 
 
 
 We're seeking a Frrench+English Bilingual Customer Service Representative to join our remote team and act as a vital link between our brand and our French-speaking customers.
 
 
 In this role, you'll be a trusted voice, providing solutions and clear information via both voice calls and live chat. This isn&rsquo;t just about transactions; it's about building trust and ensuring every customer feels heard and valued.
 
 
 What You'll Be Doing
 
 
 <ul>
 <li>
 Provide excellent support: Deliver prompt and friendly service in French and English, handling a variety of customer questions and issues.
 </li>
 <li>
 Troubleshoot and resolve: Use your problem-solving skills to calmly find effective solutions for customers.
 </li>
 <li>
 Document interactions: Maintain accurate records of all customer communications to ensure seamless service.
 </li>
 <li>
 Contribute to improvement: Share customer feedback and insights to help us enhance our processes and products.
 </li>
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 Collaborate effectively: Work as a key member of our remote team, staying aligned on goals and priorities.
 
 
 </li>
 </ul>
 What We're Looking For
 
 
 <ul>
 <li>
 Language Skills: Complete fluency in French and English (both written and spoken).
 </li>
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 Experience: At least 1 year of remote bilingual customer service experience, preferably in e-commerce, tech support, or a contact center.
 </li>
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 Tech Proficiency: Familiarity with customer support platforms like Zendesk, Gorgias, or Shopify is a plus.
 </li>
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 Soft Skills: You are a patient, detail-oriented person with a genuine desire to help others.
 </li>
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 Work Style: You can work independently and communicate clearly with a remote team.
 
 
 </li>
 </ul>
 Tools You'll Need
 
 
 <ul>
 <li>
 A personal PC or laptop with an i5 processor or higher.
 </li>
 <li>
 A stable internet connection with a minimum of 15 Mbps upload and download speeds.
 </li>
 <li>
 A quiet, professional workspace for calls.
 
 
 </li>
 </ul>
 What We Offer
 
 
 <ul>
 <li>
 Permanent remote work: Enjoy the freedom of working from home full-time.
 </li>
 <li>
 Competitive pay: We offer a great wage with annual reviews.
 </li>
 <li>
 Paid time off: Take the time you need to rest and recharge.
 </li>
 <li>
 Health stipend: We provide a monthly stipend to support your well-being.
 </li>
 <li>
 Performance bonuses: Your hard work will be rewarded with performance-based bonuses.
 </li>
 <li>
 Supportive culture: Join a team that values fairness, open communication, and your professional growth.
 
 
 </li>
 </ul>
 
 Ready to make a real impact with your language skills? We're excited to learn more about you.
 
</div>

French+English Bilingual Customer Service Representative

Paradise Inn Group

<div>
 
 Job Details And Benefits
 
 
 
 <ul>
 <li>
 5+ Years in the same position in hotels is a must.
 </li>
 <li>
 Attractive and competitive salary packages.
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 Luxury accommodation for non-resident hires.
 </li>
 <li>
 Monthly performance-based bonuses.
 </li>
 <li>
 Private health insurance.
 </li>
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 Life insurance coverage.
 
 
 </li>
 </ul>
 
 Job Description
 
 
 
 <ul>
 <li>
 We are looking for an experienced F&amp;B Manager who will be in charge of managing all F&amp;B operations and offering top-notch service to guests.
 </li>
 <li>
 Take care of the personnel, the finances, and the orders for food and beverages.
 </li>
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 Forecast, plan, and manage all of the selected candidates while putting a strong emphasis on employee morale and client satisfaction. Our main objective is to boost revenue.
 </li>
 <li>
 Establish goals, KPIs, timetables, rules, and regulations.
 </li>
 <li>
 Maintain top-notch internal and external customer service standards.
 </li>
 <li>
 Provide a report on sales performance and productivity to the central management.
 
 
 </li>
 </ul>
 
 Job Requirements
 
 
 
 <ul>
 <li>
 5+ years in the same position in Hotels is a MUST or Experience in luxury French Restaurants.
 </li>
 <li>
 Demonstrated expertise in managing food and beverages.
 </li>
 <li>
 A bachelor's degree in a relevant area of study.
 </li>
 <li>
 Practical experience with a variety of computer software applications (MS Office, restaurant management software, POS).
 </li>
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 Expertise in assigning a variety of duties.
 </li>
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 Updated with best practices and trends in food and beverage.
 </li>
 <li>
 The ability to fulfil financial goals and manage personnel.
 </li>
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 Customer-focused and service-oriented.
 </li>
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 The capacity to identify issues quickly and find solutions.
 </li>
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 Advanced level of leadership and communication abilities.
 </li>
 <li>
 Excellent standards for grooming.
 </li>
 <li>
 Willingness to grow personally and as a team member.
 
 
 </li>
 </ul>
 
 About Paradise Inn Group For Hotels And Resorts
 
 
 
 <ul>
 <li>
 Luxury hotel Dating back to the early 20th century, this historic hotel is right on Alexandria&rsquo;s waterfront, where breakfast can be enjoyed on the rooftop terrace with panoramic Corniche views.
 </li>
 <li>
 Accommodations: The hotels have 5 room categories. All Rooms are fully renovated and decorated with Luxurious Fabrics: Standard, Deluxe, Superior, Junior Suite, and Royal Suite.
 </li>
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 Amenities: Coffee tray, Satellite TV, Free Wi-Fi, Daily newspapers, Mini bar, Private bathroom, Toiletries kit, Sippers, Hair dryer, and a Balcony.
 </li>
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 Facilities: 24-hour room service, Laundry, Dry cleaning, 24-hour security, and Valet parking.
 </li>
 <li>
 Halls: Queen Elizabeth, Prince of Wales, King Edward.
 </li>
 <li>
 Outlets: Blue Harbor Cafe &amp; Restaurant - Skyroof Rooftop Lounge.
 </li>
 <li>
 Locations: The hotel is situated a 2-minute walk from the El Raml Train Station and the sandy beaches. The library of Alexandria is 1.5 km away, located 1 km from Constantine Cavafy Museum, 2 km from the Opera, 2 km from Qaitbait Citadel.
 </li>
 <li>
 Near to the Central Bank of Egypt, Embassies and Consulates, and Tourist Organizations, 24 mins / 8 km to the City Centre of Alexandria.
 
 
 </li>
 </ul>
 Paradise Inn Group for Hotels and Resorts
 
 
 Chain of 3 hotels in Alexandria, Egypt.
 
 
 Le Metropole Hotel. Windsor palace hotel and Paradise inn beach resort, maamoura.
 
 
 
 Le Metropole Hotel
 
 
 
 Built in 1902 as a heritage hotel, French style all rooms are newly renovated, facing the Mediterranean coast, including sky-view fine dining restaurants serving the finest cuisines and wine with live music and luxurious halls: Les Versailles, Salon Soulous.
 
 
 
 Locations:
 
 52 Saad Zaghloul St, Raml Station.
 
 
 The hotel is situated a 2-minute walk from the El Raml Train Station and the sandy beaches. The library of Alexandria is 1.5 km away, located 1 km from Constantine Cavafy Museum, 2 km from the Opera, and 2 km from Qaitbait Citadel. Near the Central Bank of Egypt, Embassies and Consulates, and Tourist Organizations, 24 mins / 8 km to the City Centre, Alexandria.
 
 
 
 Windsor Palace Hotel
 
 
 
 Built in 1906 as a heritage hotel, English style, all rooms are newly renovated, facing the Mediterranean coast, including two restaurants: Blue Harbor Sea View ( casual dining )
 
 
 Skyroof rooftop lounge, sea view ( lounge and nightclub,) and luxurious halls such as Queen Elizabeth, Prince of Wales, King Edward.
 
 
 
 Locations:
 
 17 El Shuhada St, Alexandria.
 
 
 The hotel is situated a 2-minute walk from the El Raml Train Station and the sandy beaches. The library of Alexandria is 1.5 km away, located 1 km from Constantine Cavafy Museum, 2 km from the Opera, and 2 km from Qaitbait Citadel. Near the Central Bank of Egypt, Embassies and Consulates, and Tourist Organizations, 24 mins / 8 km to the City Centre of Alexandria.
 
 
 
 Paradise Inn Beach Resort Maamoura
 
 
 
 Built in 1999 next to Al Montazah Gardens, in El Maamoura, the resort offers the ultimate modern style, coupled with unparalleled services. The hotel is rich with its own private sandy beach, an outdoor pool, and a kids pool, all surrounded by a spacious garden, filled with colorful flowers and trees, and includes 3 wedding venues (Blue Star Indoor Hall, Flamingo Beach, Florence garden)
 
 
 
 Location:
 
 El-Shaheed Yousef El-Sebaey Maamoura Beach, Maamoura, Alexandria.Egypt.
 
 
 
 About Paradise Inn Group
 
 
 
 Luxury hotel Dating back to the early 20th century, this historic hotel is right on Alexandria&rsquo;s waterfront where breakfast can be enjoyed on the rooftop terrace with panoramic Corniche views.Accommodations: The hotels have 5 room categories, All Rooms are fully renovated and decorated with Luxurious Fabrics: Standard, Deluxe, Superior, Junior Suite, and Royal Suite.Amenities: Coffee tray, Satellite Tv, Free Wi-Fi, Daily newspapers, Mini bar, Private bathroom, Toiletries kit, Sippers, Hair dryer, and a Balcony.Facilities: 24 hours room service, Laundry, Dry cleaning, 24 hours security, Valet parking.Halls: Queen Elizabeth, Prince of Wales, King EdwardOutlets: Blue harbor Cafe &amp; Restaurant - Skyroof Rooftop LoungeLocations: The hotel is situated a 2-minute walk from the El Raml Train Station and the sandy beaches. The library of Alexandria is 1.5 km away, located 1 km from Constantine Cavafy Museum, 2 km from the Opera, 2 km from Qaitbait CitadelNear to The Central Bank of Egypt, Embassies and Consulates, Tourist Organizations, 24 mins / 8 km to City Centre Alexandria.
</div>

Food & Beverage Manager

Concentrix

<div>Job Title:
B2B - Sr. Specialist, Account Manager
Job Description
The Senior Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for managing the client&rsquo;s customers end-to-end, by renewing, expanding, and converting the service relationships our clients have with their existing customer base. The Senior Account Manager calls upon existing client customers to assess areas of opportunity, renew current service contracts, and convert customers to different services when applicable.
<ul><li>Ensure that client's customers are satisfied with our client's services and resolve escalated issues
</li><li>Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals
</li><li>Evaluate our client's customer needs and propose potential solutions
</li><li>Be a single contact for our client's customer
</li><li>Use data to fix customer concerns/roadblocks prohibiting satisfaction
</li><li>Manage external competitive pressures and handle objections
</li><li>Work with multiple partners, building relationships with decision-makers at all levels
</li><li>Manage sales territory and achieving monthly quotas
</li><li>Negotiate in tough situations
</li><li>Identify risk and barriers to success; develop contingency plans
</li><li>Identify opportunities for additional product or service sales
</li><li>Use data to help influence buying/renewal process
</li><li>Work with a team and report directly to a Sales Manager
</li></ul>Location:
EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber
Language Requirements:
English (Required)
Time Type:
Full time
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B2B - Sr. Specialist, Account Manager

Brix

Export SpecialistLocation: Borg El Arab, EgyptEmployment Type: Full-TimeTravel Required: Alexandria, Cairo &amp; Port Said (as needed)About the RoleWe are looking for a highly organized and results-oriented Export Specialist to oversee and manage end-to-end export operations. The successful candidate will ensure efficient international shipments, full compliance with trade regulations, effective cost control, and strong coordination across internal departments.This role plays a key part in supporting the company&rsquo;s international expansion and maintaining long-term relationships with global clients.Key Responsibilities<ul><li>Manage and execute export operations from order confirmation to final delivery.</li><li>Analyze customer requirements and ensure accurate fulfillment of export orders.</li><li>Negotiate pricing, payment terms, and shipping arrangements with international clients and partners.</li><li>Prepare and review all export documentation, including:</li><li>Commercial Invoices</li><li>Packing Lists</li><li>Bills of Lading</li><li>Certificates of Origin</li><li>Customs and shipping documents</li><li>Ensure compliance with local and international trade laws and regulations.</li><li>Monitor shipment schedules and proactively resolve delays or logistical issues.</li><li>Coordinate closely with Sales, Production, Finance, and Administration to ensure timely execution.</li><li>Monitor export-related costs and contribute to profitability improvement.</li><li>Conduct market research to identify potential export opportunities and risks.</li><li>Prepare monthly performance and shipment reports.</li><li>Travel when required to supervise shipping and export processes.</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s degree in Business Administration, Logistics, Supply Chain, or a related field.</li><li>3&ndash;5 years of experience in export operations, international trade, or procurement.</li><li>Strong knowledge of export documentation and customs procedures.</li><li>Solid understanding of international trade compliance.</li><li>Excellent negotiation, communication, and interpersonal skills.</li><li>Strong analytical and problem-solving abilities.</li><li>Ability to manage multiple shipments and tight deadlines.</li><li>Proficiency in Microsoft Office (Advanced Excel is preferred).</li><li>ERP system experience is an advantage.</li><li>Strong organizational and time-management skills.</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Transportation provided</li><li>Medical insurance coverage</li><li>Opportunities for career development and growth</li><li>Supportive and collaborative work environment</li><li>Exposure to international markets and global trade operations</li></ul>Interested candidates who meet the above criteria are encouraged to apply.Job Type: Full-timePay: E&pound;8,000.00 - E&pound;15,000.00 per monthApplication Question(s):<ul><li>Have you negotiated freight rates or payment terms with international clients or shipping lines?</li><li>Are you comfortable tracking shipments from order confirmation until final delivery?</li></ul>Experience:<ul><li>International export : 1 year (Preferred)</li></ul>

Export Specialist

Eshratex Spinning S.A.E

Mid Level Logistics Specialist needed for Eshratex Cotton Spinning Company Locates in Alexandria Egypt. With Solid background with GAFI (FREEZONE REGULATIONS ) and Commercial duties Contacting with Vendors , Clients ,.etc Key Responsibilities:<ul><li>Arrange and oversee the transportation of goods, both inbound and outbound, via various modes including land, sea, and air.</li><li>Select and negotiate with carriers, freight forwarders, and shipping agents to secure competitive rates and services.</li><li>Track and trace shipments, providing real-time updates to relevant parties and resolving any issues or delays that may arise.</li><li>Coordinate with warehouses and distribution centers to schedule pick-ups and deliveries, ensuring all necessary documentation is prepared.</li></ul><ol><li>Documentation &amp; Compliance:<ul><li>Prepare, review, and manage all necessary logistics documentation, including bills of lading, commercial invoices, packing lists, customs declarations, and certificates of origin.</li><li>Ensure all shipping and customs documentation is accurate and compliant with national and international trade regulations.</li><li>Stay informed about changes in customs regulations, tariffs, and trade agreements in Egypt and other relevant countries.</li><li>Act as the primary point of contact for customs brokers and authorities, facilitating smooth customs clearance processes.</li></ul></li><li>Inventory &amp; Warehouse Management Support:<ul><li>Monitor inventory levels and coordinate with the warehouse team to ensure sufficient stock is available for order fulfillment without overstocking.</li><li>Ensure efficient storage and handling of goods within the warehouse</li></ul></li><li>Operational Optimization:<ul><li>Analyze logistics processes and data to identify areas for improvement in efficiency, cost, and service quality.</li><li>Work closely with the Operation , Commercial and Purchasing teams to align logistics activities with overall business goals.</li></ul></li><li>Supplier &amp; Customer Communication:<ul><li>Maintain strong relationships with suppliers, carriers, customs brokers, and other logistics partners.</li><li>Respond to inquiries and resolve logistics-related problems in a timely and professional manner.  </li></ul></li></ol>Qualifications:  <ul><li>Education: Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.  </li><li>Experience:<ul><li>Minimum of 4-7  years of experience in logistics(FREE-ZONE  GAFI EXPERTISE),</li><li>Proven experience with international shipping (import/export) and customs procedures in Egypt is highly desirable.</li><li>Fluent in Arabic &amp; English with High Communicational skills </li></ul></li></ul>

Logistics Specialist - Mid Level

Forsa Connect

Apply Now Directly:https://forsaconnect.com/job/54Work Conditions: &bull;⁠ ⁠Job Title: Sales Specialist &bull;⁠ ⁠Direct Reports to: Sales Team Leader &bull;⁠ ⁠Employment Type: Full-time &bull;⁠ ⁠Work Conditions: 6 days per week, 11:00 AM &ndash; 7:00 PM (Friday off) &bull;⁠ ⁠Location: Onsite &ndash; San Stefano, Alexandria, EgyptKey Responsibilities:&bull;⁠ ⁠Communicate with potential clients to present and promote our educational services. &bull;⁠ ⁠Build and maintain strong client relationships through regular follow-ups. &bull;⁠ ⁠Achieve assigned monthly sales targets and contribute to revenue growth. &bull;⁠ ⁠Accurately record client interactions and sales data using CRM systems.Qualifications &amp; Requirements:&bull;⁠ ⁠Bachelor&rsquo;s degree (graduates only). &bull;⁠ ⁠Previous experience in sales (preferably in education or service-based sectors) minimum 6 months. &bull;⁠ ⁠Passion for supporting clients in achieving their educational goals. &bull;⁠ ⁠Excellent communication and persuasion skills. &bull;⁠ ⁠Maximum age 31 years.We Offer: &bull;⁠ ⁠Fixed Net Salary: 8,150, Plus Competitive Commission. &bull;⁠ ⁠Quarterly KPIs. &bull;⁠ ⁠Yearly Bonus &bull;⁠ ⁠Paid Training &bull;⁠ ⁠Medical Insurance. &bull;⁠ ⁠Social Insurance. &bull;⁠ ⁠Annual Days OffJob Type: Full-timeWork Location: Remote

Sales Specialist

Explore 37+ French bilingual customer service specialist in Alexandria this March. Find roles across top companies and apply now to boost your career.