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specialist i, governance, risk and compliance Jobs in Alexandria

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french bilingual customer service specialist Jobs in Alexandria

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specialist i governance risk and compliance

Concentrix

<div>Job Title:
Specialist I, Governance, Risk and Compliance
Job Description
We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.
The global technology and services leader that powers the world&rsquo;s best brands, today and into the future. We&rsquo;re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we&rsquo;re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today&rsquo;s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.
Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we&rsquo;re proud to be recognized with awards such as &quot;World's Best Workplaces,&quot; &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
Join us and be part of this journey towards greater opportunities and brighter futures.
Role Description:
We are seeking a professional with 3&ndash;5 years of experience in Information Security Risk Management to support global business operations and third-party engagements. This role involves driving risk management activities, conducting assessments, supporting audits, and ensuring compliance with contractual, regulatory, and company standards.
The ideal candidate will balance technical expertise with business acumen, think creatively to solve problems, and build strong relationships across teams while maintaining a proactive, &ldquo;ready-to-act&rdquo; attitude.
<ul><li><h2 class="jobSectionHeader">Responsibilities:
</h2></li></ul>Key Responsibilities:
<ul><li>Lead and manage Information Security Risk Management activities across internal business units and third parties.
</li><li>Maintain and continuously improve Concentrix&rsquo;s risk management frameworks.
</li><li>Conduct and support risk assessments for business teams and external partners.
</li><li>Deliver training and awareness programs on risk management practices.
</li><li>Interpret contractual and regulatory requirements to align with risk management strategies.
</li><li>Develop and maintain documentation, policies, and procedures related to risk management.
</li><li>Support and manage both internal and external risks.
</li><li>Respond to client audits, reviews, and assessments with timely and structured methodologies.
</li><li>Communicate risks, vulnerabilities, and findings effectively to senior management and stakeholders, ensuring closure and governance of identified issues.
</li><li>Complete all assigned, mandatory training within the timeframe provided
</li><li>Conduct and/or participate in regularly scheduled 1:1 meetings with direct manager and/or direct reports
</li></ul>Accountability:
<ul><li>Drive risk management activities at the location level and across global engagements.
</li><li>Ensure frameworks and processes remain aligned with business, regulatory, and contractual obligations.
</li><li>Act as a key liaison between business teams, support teams, and external stakeholders during audits and assessments.
</li><li>Provide clear reporting and tactical influence to leadership regarding risk exposure and mitigation.
</li></ul>Qualifications:
<ul><li>Education: Bachelor&rsquo;s degree (preferred, ideally in Computer Science, Information Security, Risk Management, or related field).
</li><li>Experience: 3&ndash;5 years of hands-on experience in security, privacy, and compliance risk management.
</li><li>Certifications (preferred): CISSP, CISA, CRISC, CISM, HCISPP, CIPP/IT, or other professional security/privacy credentials.
</li></ul>Candidate Profile:
<ul><li>Strong analytical and problem-solving skills with the ability to balance risk vs. business opportunity.
</li><li>Excellent communication and stakeholder management skills.
</li><li>Collaborative team player with a proactive, adaptable mindset.
</li><li>Detail-oriented, organized, and able to manage multiple priorities under pressure.
</li></ul>Location:
EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber
Language Requirements:
Time Type:
Full time
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents</div>

Specialist I, Governance, Risk and Compliance

<div>
 We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.
 
 
 The global technology and services leader that powers the world&rsquo;s best brands, today and into the future. We&rsquo;re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we&rsquo;re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
 
 
 In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today&rsquo;s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.
 
 
 Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we&rsquo;re proud to be recognized with awards such as "World's Best Workplaces," &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.
 
 
 We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
 
 
 Join us and be part of this journey towards greater opportunities and brighter futures.
 
 
 
 Role Description
 
 
 
 We are seeking a professional with
 
 3&ndash;5 years of experience
 
 in Information Security Risk Management to support global business operations and third-party engagements. This role involves driving risk management activities, conducting assessments, supporting audits, and ensuring compliance with contractual, regulatory, and company standards.
 
 
 The ideal candidate will balance technical expertise with business acumen, think creatively to solve problems, and build strong relationships across teams while maintaining a proactive, &ldquo;ready-to-act&rdquo; attitude.
 
 
 <ul>
 <li>
 Responsibilities:
 
 
 </li>
 </ul>
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Lead and manage Information Security Risk Management activities across internal business units and third parties.
 </li>
 <li>
 Maintain and continuously improve Concentrix&rsquo;s risk management frameworks.
 </li>
 <li>
 Conduct and support risk assessments for business teams and external partners.
 </li>
 <li>
 Deliver training and awareness programs on risk management practices.
 </li>
 <li>
 Interpret contractual and regulatory requirements to align with risk management strategies.
 </li>
 <li>
 Develop and maintain documentation, policies, and procedures related to risk management.
 </li>
 <li>
 Support and manage both internal and external risks.
 </li>
 <li>
 Respond to client audits, reviews, and assessments with timely and structured methodologies.
 </li>
 <li>
 Communicate risks, vulnerabilities, and findings effectively to senior management and stakeholders, ensuring closure and governance of identified issues.
 </li>
 <li>
 Complete all assigned, mandatory training within the timeframe provided
 </li>
 <li>
 Conduct and/or participate in regularly scheduled 1:1 meetings with direct manager and/or direct reports
 
 
 </li>
 </ul>
 
 Accountability
 
 
 
 <ul>
 <li>
 Drive risk management activities at the location level and across global engagements.
 </li>
 <li>
 Ensure frameworks and processes remain aligned with business, regulatory, and contractual obligations.
 </li>
 <li>
 Act as a key liaison between business teams, support teams, and external stakeholders during audits and assessments.
 </li>
 <li>
 Provide clear reporting and tactical influence to leadership regarding risk exposure and mitigation.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Education: Bachelor&rsquo;s degree (preferred, ideally in Computer Science, Information Security, Risk Management, or related field).
 </li>
 <li>
 Experience: 3&ndash;5 years of hands-on experience in security, privacy, and compliance risk management.
 </li>
 <li>
 Certifications (preferred): CISSP, CISA, CRISC, CISM, HCISPP, CIPP/IT, or other professional security/privacy credentials.
 
 
 </li>
 </ul>
 
 Candidate Profile
 
 
 
 <ul>
 <li>
 Strong analytical and problem-solving skills with the ability to balance risk vs. business opportunity.
 </li>
 <li>
 Excellent communication and stakeholder management skills.
 </li>
 <li>
 Collaborative team player with a proactive, adaptable mindset.
 </li>
 <li>
 Detail-oriented, organized, and able to manage multiple priorities under pressure.
 </li>
 </ul>
</div>

Agoda

<div>
 
 About Agoda
 
 
 
 At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
 
 
 Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
 
 
 No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you&rsquo;re ready to begin your best journey and help build travel for the world, join us.
 
 
 
 Role Overview:
 
 
 
 We are looking for a hands on Identity Security Engineer to design, build, and operate Okta platform. This role owns the implementation and evolution of Okta Identity Governance, lifecycle automation, and identity centric security controls across the enterprise.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Okta Identity Governance (OIG) &amp; Lifecycle: Design and deploy Okta Identity Governance modules, including Access Requests, Certifications, and Entitlement Management.
 </li>
 <li>
 Develop and maintain custom workflows and policies within Okta IGA to enforce Segregation of Duties (SOD) rules during provisioning and access requests
 </li>
 <li>
 Design access certification campaigns and remediation workflows to satisfy audit requirements.
 </li>
 <li>
 Okta Platform Engineering: Manage Okta organization architecture (Groups, Rules, Policies) using Infrastructure-as-Code (Terraform) to ensure version control and reduce drift.
 </li>
 <li>
 Build and maintain Okta Workflows for lifecycle automation, custom notifications, and advanced logic beyond native features. Implement and enforce Multi-Factor Authentication (MFA) policies, Risk-Based Authentication, and Global Session Policies.
 </li>
 <li>
 Automation &amp; Integration: Develop automation using Okta APIs, Event Hooks, and Workflows. Integrate Okta OIG with downstream applications for seamless provisioning.
 </li>
 <li>
 Partner with Detection Engineering to ingest Okta System Logs into the SIEM for threat monitoring.
 </li>
 <li>
 Governance, Risk &amp; Compliance: Partner with GRC and Audit teams to support SOX, NIST requirements.
 </li>
 <li>
 Ensure identity controls are measurable, auditable, and enforced consistently.
 
 
 </li>
 </ul>
 
 Required Skills &amp; Experience:
 
 
 
 <ul>
 <li>
 6+ years of hands-on experience operating Okta in a production environment.
 </li>
 <li>
 Experience with Okta Identity Governance (OIG): Setting up Access Requests, Review Campaigns, and Entitlements.
 </li>
 <li>
 Experience with Terraform (specifically the Okta Provider) for managing configuration as code.
 </li>
 <li>
 Ability to write scripts in Python or JavaScript/TypeScript for custom API integrations.
 
 
 </li>
 </ul>
 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4
 
 
 
 Discover More About Working At Agoda
 
 
 
 <ul>
 <li>
 Agoda Careers https://careersatagoda.com
 </li>
 <li>
 Facebook https://www.facebook.com/agodacareers/
 </li>
 <li>
 LinkedIn https://www.linkedin.com/company/agoda
 </li>
 <li>
 YouTube https://www.youtube.com/agodalife
 
 
 </li>
 </ul>
 
 Equal Opportunity Employer
 
 
 
 At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person&rsquo;s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
 
 
 We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
 
 
 
 Disclaimer
 
 
 
 We do not accept any terms or conditions, nor do we recognize any agency&rsquo;s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
 
 
</div>

Identity Security Engineer (Okta & Identity Governance) - Bangkok Based, Relocation provided

Eshratex Spinning S.A.E

Mid Level Logistics Specialist needed for Eshratex Cotton Spinning Company Locates in Alexandria Egypt. With Solid background with GAFI (FREEZONE REGULATIONS ) and Commercial duties Contacting with Vendors , Clients ,.etc Key Responsibilities:<ul><li>Arrange and oversee the transportation of goods, both inbound and outbound, via various modes including land, sea, and air.</li><li>Select and negotiate with carriers, freight forwarders, and shipping agents to secure competitive rates and services.</li><li>Track and trace shipments, providing real-time updates to relevant parties and resolving any issues or delays that may arise.</li><li>Coordinate with warehouses and distribution centers to schedule pick-ups and deliveries, ensuring all necessary documentation is prepared.</li></ul><ol><li>Documentation &amp; Compliance:<ul><li>Prepare, review, and manage all necessary logistics documentation, including bills of lading, commercial invoices, packing lists, customs declarations, and certificates of origin.</li><li>Ensure all shipping and customs documentation is accurate and compliant with national and international trade regulations.</li><li>Stay informed about changes in customs regulations, tariffs, and trade agreements in Egypt and other relevant countries.</li><li>Act as the primary point of contact for customs brokers and authorities, facilitating smooth customs clearance processes.</li></ul></li><li>Inventory &amp; Warehouse Management Support:<ul><li>Monitor inventory levels and coordinate with the warehouse team to ensure sufficient stock is available for order fulfillment without overstocking.</li><li>Ensure efficient storage and handling of goods within the warehouse</li></ul></li><li>Operational Optimization:<ul><li>Analyze logistics processes and data to identify areas for improvement in efficiency, cost, and service quality.</li><li>Work closely with the Operation , Commercial and Purchasing teams to align logistics activities with overall business goals.</li></ul></li><li>Supplier &amp; Customer Communication:<ul><li>Maintain strong relationships with suppliers, carriers, customs brokers, and other logistics partners.</li><li>Respond to inquiries and resolve logistics-related problems in a timely and professional manner.  </li></ul></li></ol>Qualifications:  <ul><li>Education: Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.  </li><li>Experience:<ul><li>Minimum of 4-7  years of experience in logistics(FREE-ZONE  GAFI EXPERTISE),</li><li>Proven experience with international shipping (import/export) and customs procedures in Egypt is highly desirable.</li><li>Fluent in Arabic &amp; English with High Communicational skills </li></ul></li></ul>

Logistics Specialist - Mid Level

Pharco Corporation

<div>
 
 
 Job Purpose
 
 
 
 To provide high-level administrative, analytical, and coordination support to the CFO, ensuring efficient financial operations, accurate reporting preparation, effective communication with stakeholders, and proper follow-up on strategic finance initiatives.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 1. Executive &amp; Administrative Support
 
 
 <ul>
 <li>
 Manage CFO calendar, meetings, and priorities.
 </li>
 <li>
 Prepare meeting agendas, minutes, and action trackers.
 </li>
 <li>
 Coordinate Board, Audit Committee, and Executive Finance meetings.
 </li>
 <li>
 Handle confidential financial documents with strict discretion.
 </li>
 </ul>
 
 
 
 
 
 2. Financial Reporting &amp; Analysis Support
 
 
 <ul>
 <li>
 Assist in preparing monthly, quarterly, and annual financial reports.
 </li>
 <li>
 Consolidate data for management presentations and board packs.
 </li>
 <li>
 Support budget preparation, forecasting, and variance analysis.
 </li>
 <li>
 Track financial KPIs and prepare dashboard summaries.
 </li>
 </ul>
 
 
 
 
 
 3. Coordination &amp; Governance
 
 
 <ul>
 <li>
 Follow up with Finance teams on deliverables and deadlines.
 </li>
 <li>
 Coordinate with Internal Audit, External Auditors, and Tax advisors.
 </li>
 <li>
 Maintain documentation for compliance and governance requirements.
 </li>
 <li>
 Support implementation tracking of finance-related initiatives.
 </li>
 </ul>
 
 
 
 
 
 4. SAP / ERP &amp; Data Management
 
 
 <ul>
 <li>
 Extract financial data from ERP systems (e.g., SAP).
 </li>
 <li>
 Prepare structured reports and ensure data accuracy.
 </li>
 <li>
 Maintain organized digital filing system for financial records.
 </li>
 </ul>
 
 
 
 
 
 5. Communication &amp; Stakeholder Management
 
 
 <ul>
 <li>
 Draft professional correspondence on behalf of the CFO.
 </li>
 <li>
 Liaise with department heads regarding financial matters.
 </li>
 <li>
 Support cross-functional projects requiring financial oversight.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Finance, Accounting, or Business Administration. (English Commerce)
 </li>
 <li>
 3&ndash;5 years of experience in finance, executive assistance, or financial analysis.
 </li>
 <li>
 Strong knowledge of financial reporting and budgeting.
 </li>
 <li>
 Experience with SAP or ERP systems is preferred.
 </li>
 <li>
 Advanced proficiency in Excel and PowerPoint
 </li>
 </ul>
 
 
</div>

Assistant to the Chief Financial Officer

Allendevaux

<div>WEB APPLICATION BACKEND DEVELOPER 
 
Building secure, scalable backend systems that power modern web applications and services in diverse environments across Linux and Windows platforms. 
Job Type: Fulltime 
Reports to: Senior Software Engineer 

Location: Alexandria, Egypt (San Stefano). Can work remote if your environment supports minimal interruptions; team meetings, from time to time, will be hosted in the office in Alexandria, Egypt (San Stefano). 
WEB APPLICATION BACKEND DEVELOPMENT

Are you a backend developer with strong skills in Python and experience building web APIs and application logic across platforms? Do you also have hands-on experience with modern JavaScript frameworks like Vue.js for integrating backend and frontend components? We&rsquo;re looking for a backend-focused web developer to join a growing team delivering secure, high-performance web apps across a mix of industries and use cases. 
You'll work closely with DevOps, frontend engineers, and security analysts to deliver maintainable, well-documented code in environments that prioritise cybersecurity, compliance, and operational excellence. 
BACKGROUND

At Allendevaux &amp; Company, we are building a growing product development group focused on creating systems that bring streamlined, automated data protection and AI governance to our customers around the world. We are combining deep expertise in global regulations, cybersecurity, and artificial intelligence with a forward‑thinking engineering culture to build tools that simplify and enhance how enterprises achieve compliance and operational excellence. 
As part of this effort, we are assembling a team of creative, supportive, and highly skilled engineers who thrive on building secure, scalable systems. You will join a team that values collaboration, innovation, and craftsmanship, and you will have the opportunity to directly influence how our platform evolves&mdash;shaping what modern, AI‑enabled data protection and governance solutions look like. 
Must have laptop that supports development and Microsoft Teams meetings. The company will provide the software. 
EXPERIENCE

The ideal candidate will have professional experience building and maintaining Python-based backends, working with Vue.js to deliver modern web interfaces, and integrating systems via HTTP APIs and SQL databases. You should be confident in Linux environments and experienced with Docker, Git, and scripting to support development and deployment workflows. A strong understanding of HTTP, networking, and client-server architecture is essential. 
Experience or interest in cybersecurity best practices, ISO27001, or public cloud (AWS, Azure, GCP) is highly desirable. 
PERSONAL CHARACTERISTICS AND SKILLS
<ul>
<li>Fluent spoken and written English. 
</li>
</ul><ul><li>Strong problem-solving, debugging, and documentation skills. 
</li>
</ul><ul><li>Comfortable working independently and collaboratively in agile teams. 
</li>
</ul><ul><li>Focused on clean, secure, and maintainable code. 
</li>
</ul><ul><li>Self-starting and flexible with changing priorities. 
</li>
</ul><ul><li>Keen to learn, share knowledge, and continuously improve.</li></ul> 


RESPONSIBILITIES 
As a Backend Developer, your responsibilities will include: 
<ul>
<li>Developing secure and efficient backends using Python. 
</li>
</ul><ul><li>Creating and consuming web APIs (REST, JSON). 
</li>
</ul><ul><li>Writing and optimising SQL queries and database interactions. 
</li>
</ul><ul><li>Working in Linux environments and managing deployments via Docker. 
</li>
</ul><ul><li>Using Git for version control and participating in code reviews. 
</li>
</ul><ul><li>Managing development and testing in hosted environments such as Replit. 
</li>
</ul><ul><li>Collaborating across teams to design and deliver complete solutions. 
</li>
</ul><ul><li>Debugging and maintaining applications on Windows and cross-platform systems. 
</li>
</ul><ul><li>Supporting CI/CD processes and infrastructure automation. 
</li>
</ul><ul><li>Ensuring systems follow security and compliance best practices.</li></ul> 


MINIMUM QUALIFICATIONS
<ul>
<li>Bachelor&rsquo;s degree in Computer Science, Engineering, or related field. 
</li>
</ul><ul><li>3+ years experience in backend or full-stack development. 
</li>
</ul><ul><li>Proficient in Python, SQL, and HTTP/Web APIs. 
</li>
</ul><ul><li>Solid experience with Vue.js for building frontend components. 
</li>
</ul><ul><li>Familiar with Linux, Docker, Git, and scripting (Bash or Python). 
</li>
</ul><ul><li>Understanding of networking, client-server interaction, and deployment tooling. 
</li>
</ul><ul><li>Experience developing in Replit or cloud-based environments. 
</li>
</ul><ul><li>Comfortable working with Windows servers/workstations when required.</li></ul> 


PREFERRED QUALIFICATIONS
<ul>
<li>Experience with AWS, Azure, or GCP cloud platforms. 
</li>
</ul><ul><li>Understanding of cybersecurity principles, threat models, and secure coding. 
</li>
</ul><ul><li>Exposure to ISO 27001, NIST, or other compliance frameworks. 
</li>
</ul><ul><li>Understanding of building and integrating user-facing components using Vue.js. 
</li>
</ul><ul><li>Familiarity with DevSecOps, CI/CD pipelines, and secrets management. 
</li>
</ul><ul><li>Experience writing and consuming API specifications (OpenAPI/Swagger). 
</li>
</ul><ul><li>Interest in performance tuning, resilience, and observability.</li></ul></div>

Web Application Backend Developer

<div>Job Title:
B2B - Sr. Specialist, Account Manager
Job Description
The Senior Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for managing the client&rsquo;s customers end-to-end, by renewing, expanding, and converting the service relationships our clients have with their existing customer base. The Senior Account Manager calls upon existing client customers to assess areas of opportunity, renew current service contracts, and convert customers to different services when applicable.
<ul><li>Ensure that client's customers are satisfied with our client's services and resolve escalated issues
</li><li>Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals
</li><li>Evaluate our client's customer needs and propose potential solutions
</li><li>Be a single contact for our client's customer
</li><li>Use data to fix customer concerns/roadblocks prohibiting satisfaction
</li><li>Manage external competitive pressures and handle objections
</li><li>Work with multiple partners, building relationships with decision-makers at all levels
</li><li>Manage sales territory and achieving monthly quotas
</li><li>Negotiate in tough situations
</li><li>Identify risk and barriers to success; develop contingency plans
</li><li>Identify opportunities for additional product or service sales
</li><li>Use data to help influence buying/renewal process
</li><li>Work with a team and report directly to a Sales Manager
</li></ul>Location:
EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber
Language Requirements:
English (Required)
Time Type:
Full time
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents</div>

B2B - Sr. Specialist, Account Manager

Explore 72+ Specialist i governance risk and compliance in Alexandria this March. Find roles across top companies and apply now to boost your career.

72 specialist i governance risk and compliance jobs In Alexandria

Specialist I, Governance, Risk and Compliance

Specialist I, Governance, Risk and Compliance

Identity Security Engineer (Okta & Identity Governance) - Bangkok Based, Relocation provided

Logistics Specialist - Mid Level

Assistant to the Chief Financial Officer

Web Application Backend Developer

B2B - Sr. Specialist, Account Manager