account manager - alexandria

b2b - sr. specialist, account manager Jobs in Alexandria

b2b - sr. specialist, account manager

business developer

customer service representative Jobs in Alexandria

customer service representative

customer success specialist Jobs in Alexandria

customer success specialist

b2b sr specialist account manager

Concentrix

<div>Job Title:
B2B - Sr. Specialist, Account Manager
Job Description
The Senior Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for managing the client&rsquo;s customers end-to-end, by renewing, expanding, and converting the service relationships our clients have with their existing customer base. The Senior Account Manager calls upon existing client customers to assess areas of opportunity, renew current service contracts, and convert customers to different services when applicable.
<ul><li>Ensure that client's customers are satisfied with our client's services and resolve escalated issues
</li><li>Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals
</li><li>Evaluate our client's customer needs and propose potential solutions
</li><li>Be a single contact for our client's customer
</li><li>Use data to fix customer concerns/roadblocks prohibiting satisfaction
</li><li>Manage external competitive pressures and handle objections
</li><li>Work with multiple partners, building relationships with decision-makers at all levels
</li><li>Manage sales territory and achieving monthly quotas
</li><li>Negotiate in tough situations
</li><li>Identify risk and barriers to success; develop contingency plans
</li><li>Identify opportunities for additional product or service sales
</li><li>Use data to help influence buying/renewal process
</li><li>Work with a team and report directly to a Sales Manager
</li></ul>Location:
EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber
Language Requirements:
English (Required)
Time Type:
Full time
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents</div>

B2B - Sr. Specialist, Account Manager

<div>
 
 
 About the Role
 
 
 
 We are looking for a proactive and customer-focused
 
 Customer Support Specialist
 
 to join our regional support team. In this role, you will provide professional assistance to business partners and distributors across multiple markets, ensuring inquiries are handled efficiently and accurately.
 
 
 
 
 
 
 
 
 
 Key Responsibilities.
 
 
 <ul>
 <li>
 Provide first-line support to business clients via email, chat, or phone
 </li>
 <li>
 Manage and resolve B2B inquiries related to orders, accounts, and system usage
 </li>
 <li>
 Collaborate with internal teams to ensure timely and accurate responses
 </li>
 <li>
 Document all customer interactions and feedback within the system
 </li>
 <li>
 Handle escalations professionally and ensure service-level targets are met
 </li>
 <li>
 Support process improvements and contribute to continuous service enhancement
 </li>
 <li>
 Participate in digital transformation initiatives and adoption of new tools
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Minimum 1&ndash;2 years of experience i
 
 n customer service, helpdesk, or shared service suppo
 
 rt (B2B experience preferred).
 </li>
 <li>
 
 Proficient in English and Arabic (both written and verbal
 
 </li>
 <li>
 Strong communication and problem-solving skills
 </li>
 <li>
 Comfortable working in a fast-paced, multicultural environment.
 </li>
 <li>
 Willing to work on
 
 a 9 months contract bas
 
 is.
 </li>
 </ul>
</div>

ARABIC SUPPORT - Work From Home

Easygenerator

<div>
 
 About Easygenerator
 
 
 
 Easygenerator is a fast-growing EdTech scale-up transforming how teams share knowledge. We build award-winning e-learning software used by global enterprises, and we&rsquo;re just getting started. We&rsquo;re an AI-first company, using cutting-edge tools both in our products and internal workflows. You&rsquo;ll gain hands-on AI experience and develop a future-proof skillset while contributing to a fast-moving, high-impact product.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Own and manage multilingual SEM campaigns across Google Ads and Microsoft Bing, ensuring performance across key global markets.
 </li>
 <li>
 Plan, execute, and optimize LinkedIn Ads campaigns to drive demand generation among our target ICPs.
 </li>
 <li>
 Manage and optimize paid media budgets exceeding &euro;500K annually, ensuring strong ROI and efficient spend across channels.
 </li>
 <li>
 Drive conversion rate optimization (CRO) initiatives by running A/B tests on landing pages and website flows to improve conversion from paid traffic to pipeline.
 </li>
 <li>
 Build reporting frameworks that connect paid media performance to pipeline and revenue, moving beyond vanity metrics like impressions and clicks.
 </li>
 <li>
 Collaborate closely with BDRs, Sales, and Product Marketing to align paid campaigns with ICP targeting, messaging, and revenue goals.
 </li>
 <li>
 Conduct keyword research, competitive analysis, and audience segmentation to continuously improve campaign performance across markets.
 </li>
 <li>
 Monitor and optimize campaigns using data-driven insights, ensuring continuous improvement in lead quality and conversion rates.
 </li>
 <li>
 Leverage automation and AI tools to improve campaign efficiency, reporting workflows, and performance insights.
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Bring
 
 
 
 <ul>
 <li>
 5+ years of hands-on experience in paid media management, with deep expertise in Google Ads and LinkedIn Ads.
 </li>
 <li>
 Proven experience managing large paid media budgets (&euro;500K+) with a strong focus on efficiency and measurable ROI.
 </li>
 <li>
 Experience running multilingual B2B campaigns across multiple markets (SaaS or tech environments preferred).
 </li>
 <li>
 A demand generation mindset, focused on driving pipeline and revenue rather than just traffic.
 </li>
 <li>
 Strong analytical and data skills, with the ability to build dashboards, interpret attribution models, and derive actionable insights.
 </li>
 <li>
 Solid understanding of ICP targeting, buyer journeys, and B2B marketing funnels, enabling meaningful collaboration with Sales and Product Marketing teams.
 </li>
 <li>
 Hands-on experience with conversion rate optimization and A/B testing for landing pages and website flows.
 </li>
 <li>
 Advanced knowledge of tracking, Google Tag Manager, and attribution frameworks.
 </li>
 <li>
 Experience working in a SaaS, tech, or scale-up environment is strongly preferred.
 </li>
 <li>
 Familiarity with AI-driven tools and automation platforms to enhance marketing performance.
 </li>
 <li>
 Excellent English communication skills, both written and spoken.
 </li>
 <li>
 Fluency in German, French, or Spanish is a plus.
 </li>
 <li>
 Experience collaborating with BDRs or Sales teams in pipeline-focused or account-based marketing environments is an advantage.
 
 
 </li>
 </ul>
 
 Tools You&rsquo;ll Work With
 
 
 
 <ul>
 <li>
 Paid channels: Google Ads, Microsoft Bing, LinkedIn Campaign Manager
 </li>
 <li>
 CRM &amp; analytics: Salesforce, Google Analytics, PowerBI / Tableau
 </li>
 <li>
 Attribution &amp; revenue intelligence: DreamData, HockeyStack, or similar
 </li>
 <li>
 CRO &amp; session analytics: Mouseflow, Hotjar, or similar
 </li>
 <li>
 Keyword research &amp; competitive intelligence: SEMrush / Ahrefs
 </li>
 <li>
 Familiarity with LLM optimization (AI Overviews, ChatGPT, Perplexity) is an advantage.
 
 
 </li>
 </ul>
 
 Ready to Join Us?
 
 
 
 If you're excited about driving pipeline and revenue through paid media in a fast-growing SaaS company, we&rsquo;d love to hear from you.
 
 
 
 Apply now and help scale Easygenerator&rsquo;s next phase of growth!
 
 
 
</div>

Paid Media Specialist (SEM & LinkedIn Ads)

Brix

Customer Success SpecialistEnzo Dialer | Remote (Work from Home)About Enzo DialerAt Enzo Dialer, we believe collaboration is the engine of success. Our approach is transparent, results-driven, and focused on delivering real value. Our mission is to empower businesses through seamless, efficient, and automated solutions.As we continue to grow, we are looking for a Customer Success Specialist who is passionate about building relationships and ensuring our clients have a stellar experience with our platform.The Role: What You&rsquo;ll Do<ul><li>Onboard New Clients: Guide customers through a personalized setup process to ensure a smooth transition.</li><li>Build Partnerships: Act as a trusted advisor, helping clients maximize the value of our products.</li><li>Proactive Problem Solving: Address concerns and troubleshoot technical issues by collaborating with internal teams.</li><li>Drive Adoption: Educate clients on best practices, new features, and workflow optimizations.</li><li>Monitor Account Health: Track engagement metrics to identify at-risk customers and take proactive steps toward retention.</li><li>Advocate for the User: Gather client feedback to help our product and support teams constantly improve.</li></ul>What We&rsquo;re Looking For<ul><li>Experience: 1&ndash;3 years in Customer Success, Account Management, or a similar SaaS-focused role.</li><li>Communication: Exceptional verbal and written skills; you should be comfortable leading client meetings.</li><li>Problem-Solving: A &quot;solution-first&quot; mindset with the ability to navigate technical workflows.</li><li>Tech-Savvy: Proficiency with CRM tools and help desk software.</li><li>Customer-Obsessed: A genuine passion for helping others succeed and a proactive approach to relationship management.</li></ul>Remote Work RequirementsTo be successful in this remote role, you must have:<ul><li>A Dedicated Workspace: A quiet, professional home office environment free from background noise.</li><li>Stable Connection: High-speed landline internet (Recommended: 20 Mbps Download / 2 Mbps Upload).</li><li>Hardware: Your own reliable laptop and a high-quality headset.</li></ul>Additional Details<ul><li>Industry: Outsourcing and Offshoring Consulting</li><li>Employment Type: Full-time</li><li>Location: 100% Remote</li></ul>Job Type: Full-timePay: E&pound;150.00 - E&pound;250.00 per hourExperience:<ul><li>Customers success : 1 year (Preferred)</li><li>Saas : 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>

Customer success specialist

General Labs

We are looking for an experienced Business Development B2B professional to join our team. The business developer will be responsible for developing and growing relationships with businesses to drive sales. This includes identifying and qualifying prospects, conducting research on target markets, making presentations, initiating, and managing strategic partnerships, and closing deals. You will investigate, analyze, and negotiate deals with potential customers to identify win-win outcomes. Additionally, you will develop and execute effective sales strategies to capture new opportunities and exceed revenue goals. The role also involves building a network of contacts to increase visibility and generate leads.In this role, you must have excellent communication skills, be a highly organized problem-solver, and have a strong focus on customer satisfaction. The ideal candidate should be driven, have an eye for gauging customer needs, possess an in-depth knowledge of the industry, and stay up to date on the latest industry trends and technologies.Duties and responsibilities :<ul><li>Identify new opportunities in target markets.</li><li>Research and analyze market trends to identify potential customers.</li><li>Contact potential customers to introduce products and services.</li><li>Make presentations and close deals with prospects.</li><li>Developing and presenting compelling proposals to potential clients.</li><li>Generating new business leads through targeted outreach, marketing campaigns, networking, and referrals.</li><li>Conducting market research and staying up-to-date on industry trends, and competition to identify new opportunities for growth.</li><li>Provide feedback on product development based on customer needs.</li><li>Negotiating and closing deals to meet or exceed sales goals.</li><li>Building and maintaining strong relationships with existing clients and key decision-makers to maximize retention and increase up sell opportunities</li><li>Analyzing sales data and metrics to track performance and identify areas for improvement.</li><li>Representing the company at industry events and conferences to network and promote brand awareness.</li></ul>Skills and Requirements<ul><li>Bachelor&rsquo;s degree in business administration, Sales, Marketing or similar field.</li><li>Willingness to travel as needed.</li><li>Strong command of the English language.</li><li>Sales and Negotiation skills.</li><li>Networking skills.</li><li>Marketing skills.</li><li>should have excellent communication skills.</li><li>Analytical mindset and the ability to analyze market trends, competitors, and sales data to meet customer needs.</li><li>Time Management.</li><li>Problem-solving.</li><li>Highly organized and detail oriented.</li><li>Strategic Planning.</li><li>Adaptability and flexibility.</li></ul>Job Types: Full-time, ContractPay: From E&pound;8,000.00 per monthApplication Question(s):<ul><li>Which industry do you specialize in?</li></ul>Experience:<ul><li>B2B business development: 1 year (Preferred)</li></ul>Work Location: Hybrid remote in Alexandria

Business Developer

Confidential

Senior IT Specialist  A Pioneer Industrial Company in Alexandria – Egypt is looking for a Senior IT Specialist with Minimum 7 years’ Experience working at high-capacity companies who goes beyond traditional help-desk management. Maintain all facilities related to Technology support (Software &amp; Hardware). The candidate MUST be Collaborative and Supportive for his Colleagues, dedicating his time to serve and keep the workplace maintained properly. Core Responsibilities<ul><li>Cybersecurity &amp; Resilience: Implement a Zero-Trust Architecture. </li><li>ERP &amp; OT Integration: Oversee the optimization of our ERP (SAP Specifically) to ensure it talks directly to all company’s department </li><li>Infrastructure Scalability: Manage the transition to Hybrid Cloud/Edge Computing, enabling AI-driven predictive maintenance for our teams.</li><li>Strategic Vendor Management: Negotiate and manage the hardware vendors, and software providers to ensure 99.9% system availability.</li></ul>Technical RequirementsCategoryRequirementEducation Bachelor’s degree in Computer Science, IT, or related Engineering or RelativeExperience7+ years in IT, with at least 3 years in a manufacturing or heavy industrial environment.SystemsDeep knowledge of Firewall management, SD-WAN, and SQL Database administration. Leadership Profile<ul><li>The "Manager" Mindset: We need a leader who prioritizes team requirements and strategic planning over individual troubleshooting.</li><li>Communication: Ability to translate complex digital risks into clear business impacts for the executive leadership team.</li><li>Professional Presence: We value high-level professional standards. We expect a candidate who leads with authority and maintains formal communication protocols.</li></ul>What We Offer<ul><li>A high-authority role at the Digital Transformation system Department </li><li>Competitive salary and benefits package.</li><li>A professional, respectful environment where your "Senior" status is reflected in both your responsibilities and your professional identity.</li><li>Availability to Growth and depends on your initiation and Quality of work and Attitude.</li></ul>

Senior IT Specialist

HireHawk

<div><ul><li>Location: Remote
</li><li>Job Type: Full-Time</li><li>
Salary Range: $1,300 - $1,700/month</li><li>
Schedule: Monday - Friday - Flexible</li></ul>
At HireHawk, we connect top global talent with high-performing U.S. companies. Our focus is on finding exceptional professionals who bring both expertise and drive to every role. We&rsquo;re passionate about helping candidates grow their careers while supporting our clients with reliable, remote-ready talent that makes an impact from day one.
We are seeking a detail-oriented and proactive Bookkeeper to support accounting operations across a portfolio of e-commerce clients. This role is responsible for day-to-day bookkeeping, reconciliations, accounts payable, payroll support, and assisting with month-end close.
You will work closely with an Accounting Manager while also interacting directly with clients via Slack, email, and occasional calls.
Responsibilities:<ul><li>
Code daily transactions accurately in QuickBooks Online (QBO)
</li><li>Perform bank and credit card reconciliations
</li><li>Manage accounts payable processes (Bill.com, bill runs)
</li><li>Record payroll entries and accruals
</li><li>Support month-end close activities
</li><li>Assist with financial reporting and client deliverables
</li><li>Communicate with clients via Slack and email
</li><li>Participate in client calls (support role, not leading)</li></ul> 

Requirements 
<ul><li>
2+ years of bookkeeping or accounting experience
</li><li>Hands-on experience with: Accounts Payable (AP), payroll processing and journal entries, account reconciliations
</li><li>Experience supporting month-end close
</li><li>Ability to manage work across multiple clients simultaneously
</li><li>Strong QuickBooks Online (QBO) experience
</li><li>Strong Excel skills (comfortable with formulas, data handling)
</li><li>Proven experience with AP and payroll
</li><li>Solid understanding of basic accounting principles (GAAP)
</li><li>Experience working in a multi-client environment
</li><li>Strong communication skills with client-facing experience
</li><li>E-commerce accounting experience preferred (Shopify, Amazon)
</li><li>Deep experience with Shopify/Amazon reconciliations preferred</li><li>
Exposure to inventory accounting (ownership not required)</li></ul> 

Benefits 
<ul><li>
Access to a $200K+ perk marketplace with discounts on 150+ global services.</li><li>
Option to withdraw up to 50% of approved earnings before payday.</li></ul></div>

Bookkeeper (E-commerce & Consumer Brands) | Remote | Egypt

Explore 14+ B2b sr specialist account manager in Alexandria this April. Find roles across top companies and apply now to boost your career.