customer service representative

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english customer service rep

english customer support (non-voice) Jobs in Giza

english customer support (non-voice)

english customer support non voice

TaskUs

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 <strong>
  Job Description
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 </strong>
 <strong>
  <strong>
   About TaskUs:
  </strong>
 </strong>
 TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
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 The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
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 It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.
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 <strong>
  <strong>
   What We Offer:
  </strong>
 </strong>
 At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
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 It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion; exploring new technologies, being ready to handle any challenge in a moment's notice, mastering consistency in an ever-changing world - that's what it takes to get there. If that's something you want to be apart of, apply today!
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  English Customer Care Specialist
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 </strong>
 What does a Customer Care Specialist really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Customer Care Specialist.
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  Responsibilities
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 </strong>
 <ul>
  <li>
   Experience in technical-based customer assistance through chat, and email
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   Previous experience dealing with the challenges faced in a customer-focused role
  </li>
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   Act as a key participant within the internal team and wider Company by taking part in department initiatives providing feedback/updates, promoting collaborative solutions, and supporting colleagues/department. As a result, driving the successful development of the team and the wider department forward.
  </li>
  <li>
   Problem-solving and critical thinking skills
  </li>
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   A passion for problem-solving with the customer's interest and satisfaction being the primary goal
  </li>
  <li>
   Social Media Savvy
  </li>
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   Ability to effectively and correctly communicate verbally and in written format
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  </li>
 </ul>
 <strong>
  Role Requirements
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  <br/>
 </strong>
 <ul>
  <li>
   English (B2/C1) speaking and writing
  </li>
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   Great communication skills, written and oral
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   Demonstrate strong abilities to work independently and as a remote team player
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   Must be adaptable and flexible, demonstrating abilities to work with process and information changes
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   Must be willing to participate in a background screening
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   Proven customer communication experience (E-mail &amp; chat)
  </li>
  <li>
   Strong working knowledge of external systems and PC based internet and software applications (e.g. internet, Microsoft Office)
  </li>
  <li>
   Willing to learn new skills in a brand new industry within the market
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   <br/>
  </li>
 </ul>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners' interests and supporting their long term success through innovation and technology-powered by ridiculously smart people. TaskUs partners with the world's most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world. TaskUs currently has over 52,000 employees around the world with offices across Egypt, the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia. TaskUs is an equal opportunity employer.
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 If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
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 TaskUs is an Equal Opportunity Employer
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  <strong>
   How We Partner To Protect You:
  </strong>
 </strong>
 TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
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  <strong>
   DEI:
  </strong>
 </strong>
 In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
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 We invite you to explore all TaskUs career opportunities and apply through the provided URL
 <strong>
  https://www.taskus.com/careers/ .
  <br/>
  <br/>
 </strong>
 TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.
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 Req Id: R_2505_5883
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 Posted At: Fri Aug 22 2025 00:00:00 GMT+0000 (Coordinated Universal Time)
</div>


English Customer Support (Non-Voice)

Concentrix

<p><b>Concentrix is hiring </b><br/><b>We&rsquo;re Hiring: Customer Service Representative (Full-Time)</b></p><p>Are you a people person who loves solving problems and creating great experiences? This is your chance to join a dynamic team where your voice truly makes a difference!</p><p>Position: Customer Service Representative</p><p><b>Employment Type:</b> Full-Time<br/><b>Shifts:</b> Rotational<br/><b>Transportation:</b> Provided + Door to door for girls (after 9PM)<br/><b>Benefits:</b> Social &amp; Medical Insurance Included</p><p><b>What You&rsquo;ll Do:</b></p><ul><li>Handle customer inquiries with professionalism and positivity</li><li>Resolve issues efficiently and build strong customer relationships</li><li>Maintain accurate records and follow up when needed</li><li>Deliver an outstanding customer experience every time</li></ul><p><b>What We&rsquo;re Looking For:</b></p><ul><li>Excellent communication skills</li><li><b>English proficiency at B2 level or higher</b></li><li>Problem-solving mindset</li><li>Ability to work rotational shifts</li><li>Team player with a customer-first attitude</li><li><b>Ready to start immediately</b></li></ul><p><b>Why Join Us?</b></p><ul><li>Stable full-time role</li><li>Transportation support for your convenience</li><li>Comprehensive social &amp; medical insurance</li><li>Supportive and growth-oriented work environment</li></ul><p>If you&rsquo;re ready to grow your career in customer service and be part of a supportive team, we&rsquo;d love to hear from you!</p><p>Apply now if you're interested and take the next step in your career!</p><p>Job Type: Full-time</p>

Customer service representative

Vodafone

<div>
 <strong>
  Join Us
  <br/>
  <br/>
 </strong>
 At Vodafone, we&rsquo;re not just shaping the future of connectivity for our customers &ndash; we&rsquo;re shaping the future for everyone who joins our team. When you work with us, you&rsquo;re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
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 <strong>
  Role Purpose
  <br/>
  <br/>
 </strong>
 To ensure that SME/SOHO Account management channel is meeting customer excellence standards while Create a visible step change versus our competition to gain market share.
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 <strong>
  Key Accountabilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manage a group of accounts to work on achieving Net adds, Voice points, solution and accounts targets
  </li>
  <li>
   Manage Stake holders &ldquo;Marketing /Activation /any at assigned Task or Project &amp; Spotting and encouraging innovative ideas at teams
  </li>
  <li>
   Acquiring new accounts
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   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Core Competencies
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Excellent sales skills &amp; Problem solving
  </li>
  <li>
   Reporting, Time management. &amp; presentation skills
  </li>
  <li>
   Excellent leadership, Negotiation and communication skills
  </li>
  <li>
   Full awareness about solutions, connectivity and digital transformation
  </li>
  <li>
   Results oriented, self-disciplined and organized
  </li>
  <li>
   Fluent spoken &amp; written English language
  </li>
  <li>
   More than 1 year of experience of sales
  </li>
  <li>
   Excellent written and verbal communication skills in English
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   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Who We Are
  <br/>
  <br/>
 </strong>
 We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
 <br/>
 <br/>
 Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
 <br/>
 <br/>
 If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.
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 <br/>
 Together we can.
</div>


DAM Cairo Sales Executive

<div><div><div><div><h2 class="jobSectionHeader"><b>Join Us</b></h2>
</div><div><p>
At Vodafone, we&rsquo;re not just shaping the future of connectivity for our customers &ndash; we&rsquo;re shaping the future for everyone who joins our team. When you work with us, you&rsquo;re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Role Purpose</b></h2>
</div><div><p>
To ensure that SME/SOHO Account management channel is meeting customer excellence standards while Create a visible step change versus our competition to gain market share.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Key Accountabilities</b></h2>
</div><div><ul><li>Manage a group of accounts to work on achieving Net adds, Voice points, solution and accounts targets</li><li>
Manage Stake holders &ldquo;Marketing /Activation /any at assigned Task or Project &amp; Spotting and encouraging innovative ideas at teams</li><li>
Acquiring new accounts</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Core Competencies</b></h2>
</div><div><ul><li>Excellent sales skills &amp; Problem solving</li><li>
Reporting, Time management. &amp; presentation skills.</li><li>
Excellent leadership, Negotiation and communication skills.</li><li>
Full awareness about solutions, connectivity and digital transformation.</li><li>
Results oriented, self-disciplined and organized.</li><li>
Fluent spoken &amp; written English language.</li><li>
More than 1 year of experience of sales</li><li>
Excellent written and verbal communication skills in English</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Who we are</b></h2>
</div><div><p>
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><p>
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><p>
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><p>
Together we can.</p></div></div></div></div>

<div><div><div><div><h2 class="jobSectionHeader"><b>Join Us</b></h2>
</div><div><p>
At Vodafone, we&rsquo;re not just shaping the future of connectivity for our customers &ndash; we&rsquo;re shaping the future for everyone who joins our team. When you work with us, you&rsquo;re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Role Purpose</b></h2>
</div><div><p>
To ensure that SME/SOHO Acquisition channel is meeting customer excellence standards while Create a visible step change versus our competition to gain market share</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Key Accountabilities &amp; Decision Ownership
</b></h2></div><div><ul><li>Manage team up to 8 outsourced agents to work on achieving Net adds, Voice points, solution and accounts targets</li><li>
Managing and distribution Sales according to Territory to maximize opportunities and capture market share as to increase sales YOY</li><li>
Manage Stake holder &ldquo;Marketing /Activation /any at assigned Task or Project &amp; Spotting and encouraging innovative ideas at teams</li><li>
Minimizing and resolving complaints while train 93% Quality sales M3, 85 M6 and max 7% no network also Training and developing teams to represent and drive Vodafone Digital #1 strategy</li><li>
#1 NPS with our #1 acquisitions experience on individual account basis</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Core Competencies, Knowledge &amp; Experience
</b></h2></div><div><ul><li>Excellent sales skills &amp; Problem solving</li><li>
Reporting, Time management. &amp; presentation skills.</li><li>
Excellent leadership, Negotiation and communication skills.</li><li>
Full awareness about retail structure and related functions</li><li>
Results oriented, self-disciplined and organized.</li><li>
Fluent spoken &amp; written English language.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Who we are</b></h2>
</div><div><p>
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><p>
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><p>
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><p>
Together we can.</p></div></div></div></div>

Medium Enterprise Sales Executive

Jadeer

<div><p><b>Jadeer </b>is a premier HR agency delivering comprehensive HR solutions globally. Our services include recruitment, outsourcing, HR consultation, and training solutions that support organisations in achieving sustainable growth and operational efficiency.</p><h4 class="jobSectionHeader"><b>
Role Scope</b></h4><p>
The Marketing Specialist will develop and execute targeted marketing initiatives to promote the company&rsquo;s translation and localisation services. This role is responsible for supporting lead generation, brand awareness, and client engagement through digital marketing, content creation, and campaign management. The successful candidate will work closely with sales, business development, and operations to align marketing activity with commercial priorities.</p><p>
The ideal candidate is creative, data-driven, and experienced in B2B marketing within professional services or technology-driven environments.</p><h4 class="jobSectionHeader"><b>
Key Responsibilities</b></h4><ul><li><p><b>
Campaign Management:</b> Plan, implement, and optimise multi-channel marketing campaigns (email, social, PPC, content syndication) to generate qualified leads and support sales objectives.</p></li><li><p><b>
Content Creation:</b> Produce clear, client-focused content including blog posts, case studies, white papers, website copy and social media assets that communicate the company&rsquo;s value proposition in translation and localisation.</p></li><li><p><b>
Digital Marketing &amp; Analytics:</b> Manage website content and SEO efforts, run paid digital campaigns, monitor performance using analytics tools, and provide regular reporting with actionable insights to improve ROI.</p></li><li><p><b>
Marketing Collateral &amp; Sales Support:</b> Develop sales enablement materials, proposals, presentations, and campaign assets in collaboration with business development to support client pitches and account management.</p></li><li><p><b>
Events &amp; Webinars:</b> Coordinate virtual and in-person events, webinars, and industry outreach activities to build brand presence and generate networking opportunities.</p></li><li><p><b>
Brand &amp; Messaging:</b> Maintain consistent brand voice and messaging across channels and ensure all external communications reflect the company&rsquo;s quality and professionalism.</p></li><li><p><b>
Market Research:</b> Monitor market trends, competitor activity,y and client needs to inform campaign strategy and support product/service development opportunities.</p></li><li><p><b>
Collaboration:</b> Work closely with sales, project management, and linguists to ensure marketing initiatives are aligned with service capabilities and client requirements.</p></li></ul><h4 class="jobSectionHeader"><b>
Qualifications &amp; Requirements</b></h4><ul><li><p><b>
Experience:</b> 2&ndash;4 years&rsquo; experience in B2B marketing, preferably in professional services, technology, localisation or related industries.</p></li><li><p><b>
Marketing Skills:</b> Experience running digital campaigns, email marketing, content marketing and basic paid media. Familiarity with SEO best practices.</p></li><li><p><b>
Analytical:</b> Comfortable using analytics tools (e.g. Google Analytics), able to interpret data and translate insights into practical optimisations.</p></li><li><p><b>
Communication:</b> Excellent written and verbal communication skills in English; additional language skills are an advantage.</p></li><li><p><b>
Technical:</b> Proficient with CMS platforms, marketing automation tools, CRM systems and MS Office; ability to learn new tools quickly.</p></li><li><p><b>
Personal Attributes:</b> Creative, organised, self-motivated and able to manage multiple projects to deadlines in a fast-paced environment.</p></li><li><p><b>
Education:</b> Bachelor&rsquo;s degree in Marketing, Communications or related discipline preferred, or equivalent practical experience.</p></li></ul><h4 class="jobSectionHeader"><b>
What&rsquo;s in It for You</b></h4><ul><li><p>
Opportunity to shape marketing for a specialist language services provider and deepen expertise in translation and localisation markets.</p></li><li><p>
Clear career progression and professional development opportunities.</p></li><li><p>
Collaborative and supportive team environment with exposure to international clients.</p></li><li><p>
Competitive compensation and performance-related incentives.</p></li><li><p>
Hybrid working arrangements and flexible working hours, where applicable.</p></li></ul></div><p></p>

Marketing Specialist

<div><h4 class="jobSectionHeader"><b>Join Our Vibrant Team as a Commercial Product Manager!</b></h4><p>
Are you a business-minded strategist with a passion for AI and a knack for turning complex technology into market-leading success? If so, we&rsquo;re looking for someone like you to become part of our dynamic team. We are <b>Future Group</b>, a premier company specializing in cutting-edge AI solutions. With a proven track record of innovation, we have carved a niche in delivering excellence and are now looking to expand our product leadership team by hiring a skilled <b>Commercial Product Manager</b>.</p><h4 class="jobSectionHeader"><b>
Why Choose Future Group?</b></h4><p>
At Future Group, we believe in nurturing talent and providing our team with the opportunities to grow and excel. We are committed to innovation, quality, and excellence, and we pride ourselves on our collaborative and supportive work culture. Joining us means being part of a team where your voice is heard, and your contributions are valued as we bridge the gap between high-tech AI and real-world business value.</p><h4 class="jobSectionHeader"><b>
What You'll Be Doing:</b></h4><p>
As a <b>Commercial Product Manager</b>, you&rsquo;ll play a crucial role in ensuring the commercial success and market viability of our AI portfolio. You will act as the primary &quot;evangelist&quot; for our products, translating powerful AI capabilities into clear business value. You will work closely with technical teams, sales, and clients to define the product roadmap and ensure our innovations solve real-world problems for our target segments.</p><h4 class="jobSectionHeader"><b>
Key Responsibilities:</b></h4><ul><li><p><b>
Manage the AI Portfolio:</b> Take full ownership of the lifecycle for current products and drive the launch strategy for future AI innovations.</p></li><li><p><b>
Market-Driven Roadmap:</b> Define and maintain a product roadmap based on customer feedback, market trends, and business goals to ensure long-term growth.</p></li><li><p><b>
High-Value Evangelism:</b> Serve as the &quot;face&quot; of the products, accompanying the sales team to deliver compelling presentations and live demos to C-level executives and stakeholders.</p></li><li><p><b>
Voice of the Customer:</b> Conduct qualitative interviews to understand client pain points, ensuring our AI solutions fit the specific needs of our target industries.</p></li><li><p><b>
Sales Enablement:</b> Equip marketing and sales teams with the tools they need to win, including value propositions, competitive comparisons, and use-case guides.</p></li></ul><h4 class="jobSectionHeader"><b>
Requirements for the Role:</b></h4><ul><li><p><b>
Bachelor&rsquo;s Degree</b> in Business, Marketing, Computer Science, or a related field.</p></li><li><p><b>
3+ years of experience</b> in Product Management, Product Marketing, or a similar commercial role within the SaaS or AI sectors.</p></li><li><p><b>
Business-First Mindset:</b> Strong acumen for revenue impact, customer satisfaction, and market fit over technical complexity.</p></li><li><p><b>
Exceptional Communicator:</b> Outstanding presentation skills with the ability to simplify complex AI concepts into clear business benefits.</p></li><li><p><b>
Strategic &amp; Autonomous:</b> Proven ability to analyze market data and take full ownership of a product suite with minimal supervision.</p></li></ul><h4 class="jobSectionHeader"><b>
What We Offer:</b></h4><ul><li><p>
A competitive salary with performance-based bonuses tied to product growth.</p></li><li><p>
Opportunities for professional development and leadership career advancement.</p></li><li><p>
A vibrant and inclusive workplace culture that celebrates innovation.</p></li><li><p>
Flexible working hours and a hybrid work module.</p></li></ul></div>

Commercial Product Manager - (AI & SaaS)

Explore 154+ English customer support non voice in Giza this March. Find roles across top companies and apply now to boost your career.

154 english customer support non voice jobs In Giza

English Customer Support (Non-Voice)

Customer service representative

DAM Cairo Sales Executive

DAM Cairo Sales Executive

Medium Enterprise Sales Executive

Marketing Specialist

Commercial Product Manager - (AI & SaaS)