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deputy general manager of legal support for activities under the vice chairman of the board of direc Jobs in Giza

deputy it manager for infrastructure

Nile University - NU

<div>
 Category: Staff Positions
 
 
 Type: Full Time
 
 
 
 Job Responsibilities
 
 
 
 
 General responsibilities:
 
 
 
 <ul>
 <li>
 Consult with users and management to conduct information assessments to determine user needs and to define solutions to meet business requirements.
 </li>
 <li>
 Research, plan and design an enterprise environment with appropriate hardware, operating systems, applications, and communication components to support business requirements.
 </li>
 <li>
 Analyze and recommend both hardware and software requirements for existing and future implemented services.
 </li>
 <li>
 Identifying opportunities that can improve the efficiency of the business and technical processes.
 </li>
 <li>
 Participate in the development and implementation of short and long-term strategic IT plans to ensure infrastructure capacity meets existing and future group requirements in collaboration with other teams.
 </li>
 <li>
 Prepare technical requirements, scope of work reports, and other documentation for infrastructure projects and associated efforts.
 </li>
 <li>
 Coordinate with external vendors for the acquisition, support and maintenance of information technology hardware and software systems.
 </li>
 <li>
 Manage the ability to continue providing a pre-determined &amp; agreed level of IT services.
 </li>
 <li>
 Ensure the availability, continuity and security of various systems and monitor different logs.
 </li>
 <li>
 Develop and document operational procedures and users&rsquo; manuals when needed.
 </li>
 <li>
 Manage change requests &amp; determine the need to perform a system change whenever needed through standard procedures.
 </li>
 <li>
 Works under the general direction of senior management and provides different reports indicating the IT infrastructure status as well as any reports required by higher management.
 </li>
 <li>
 Communicate with different teams whenever required to complete work duties.
 </li>
 <li>
 Support users in all offered services.
 
 
 </li>
 </ul>
 
 Systems Responsibilities
 
 
 
 <ul>
 <li>
 plan, design, install, configure, test, evaluate, operate and administrate, monitor, maintain, integrate, document, report and provide support for different infrastructure systems at Nile University including but not limited to different Hardware (Servers, Storage, RAID settings, etc.), Virtualization systems, Operating systems (Windows/Linux), System Center, Application servers, Backup and recovery systems along with servers&rsquo; Endpoint protection.
 </li>
 <li>
 Identify and set the configuration items for different systems and verify their completeness &amp; correctness.
 </li>
 <li>
 Develop and administrate backup, archive &amp; restore processes for different systems and data according to Nile University policy. Besides monitoring the backup logs and testing the restoration processes regularly.
 </li>
 <li>
 Monitor and assess the utilization and performance of different services and infrastructure resources (Hardware and software) regularly to ensure their effectiveness using monitoring tools or manually.
 </li>
 <li>
 Perform regular maintenance of servers through the installation of software updates and upgrades, along with hardware replacements and expansions.
 </li>
 <li>
 Recommend and ensure the standard implementation of policies, procedures and operations and ensure consistency with Nile University policies.
 </li>
 <li>
 Analyze and resolve different systems issues using diagnostic software and/or technical troubleshooting procedures.
 </li>
 <li>
 Perform different software migrations or hardware physical reallocation for the IT infrastructure systems.
 
 
 </li>
 </ul>
 
 Network Responsibilities
 
 
 
 <ul>
 <li>
 plan, design, install, configure, test, evaluate, operate and administrate, monitor, maintain, integrate, document, report and provide support for the network infrastructure components including routers, switches, wireless controllers, access points, VOIP system, load balancers, VPN and network security systems. Besides ensuring reliable connectivity for NU users and hosted services over LAN/WLAN.
 </li>
 <li>
 Monitor the performance of the core routing and switching systems, besides managing the VLAN configuration for its proper function.
 </li>
 <li>
 Manage the call manager system for the best performance and monitor its usage, besides configuring and installing IP phones for different users.
 </li>
 <li>
 Define, apply and monitor security policies on different security systems (e.g. Fortinet appliances, firewalls, IPS etc.) and ensure their consistency with the business needs.
 </li>
 <li>
 Monitor the Internet bandwidth utilization and implement appropriate policies to ensure higher performance.
 </li>
 <li>
 Manage and monitor VPN configurations and access permissions for different users. And Perform service evaluation for different network services.
 </li>
 <li>
 Plan and control the network infrastructure changes and monitor their impact on different users and hosted services.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Education and experience:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in communication or computer science or a related field.
 </li>
 <li>
 At least ten years of experience in relevant field in well-known and large-scale organizations that support at least 1,500 users.
 </li>
 <li>
 Microsoft technical certifications are required.
 </li>
 <li>
 CCNA is required.
 </li>
 <li>
 Master&rsquo;s degree in a related field is a plus.
 </li>
 <li>
 CCNP and CCDP are a plus.
 </li>
 <li>
 ITIL knowledge is a plus.
 </li>
 <li>
 Project management knowledge is a plus.
 
 
 </li>
 </ul>
 
 Technical Skills
 
 
 
 <ul>
 <li>
 Proficient understanding of common server architectures, and expert in installing, configuring, and administrating different servers&rsquo; software, hardware and storage systems (SAN, NAS, DAS) (EMC, and Dell Technologies).
 </li>
 <li>
 Proficient understanding of common storage subsystems connectivity (Fiber Channel, ISCSI, SATA, SAS, SCSI, etc.), storage subsystem disk configuration (RAID levels), along with clustering and logical partitions.
 </li>
 <li>
 Expert in setting up and administrating VMware virtualization systems (VCenter, ESXi, etc.)
 </li>
 <li>
 Expert in setting up and administrating different operating systems of servers (Windows\Linux).
 </li>
 <li>
 Expert in using and administrating networking related protocols and services, including but limited to TCP, UDP, ICMP, FTP, SFTP, SSH, HTTP and HTTPS.
 </li>
 <li>
 Expert in setting up and administrating MS Domain Controllers including but not limited to PowerShell scripts, GPO, managing trust relations, moving FSMO rules, upgrading domain controllers and raising functional levels, etc.
 </li>
 <li>
 Expert in setting up and administrating the DNS, DHCP, SCCM, SCOM, WSUS, NPS, File sharing services, DFS, FTP, CA, NTP, MS Exchange, MS SharePoint, SQL servers, MySQL, IIS/Apache servers, Print servers, Backup and archiving systems, LDAP integrations.
 </li>
 <li>
 Expert in administrating mailing and other services offered by MS Office365.
 </li>
 <li>
 Expert in Implementing, administrating and supporting different integrations (Domain, Office365, SSO, etc.)
 </li>
 <li>
 Ability to understand new software packages or hardware equipment &amp; fast enough to learn new technologies.
 </li>
 <li>
 Proven experience in managing and designing network infrastructure systems (LAN configuration, WAN configuration, Routers, Switches, Firewalls, Wireless controllers and Cisco Call managers).
 </li>
 <li>
 Expert in Cisco, Huawei and Fortinet network equipment and technologies.
 </li>
 <li>
 Expert in network diagnostic, monitoring and analysis tools (e.g., Cisco prime, Solar winds, etc.).
 </li>
 <li>
 Expert in access control models and network security.
 
 
 </li>
 </ul>
 
 Soft Skills
 
 
 
 <ul>
 <li>
 Creative skills to identify and define user enterprise needs and turn them into workable plans and automated processes.
 </li>
 <li>
 High searching and self-learning capabilities.
 </li>
 <li>
 Aggressive problem diagnosis and creative problem-solving skills.
 </li>
 <li>
 Strong interpersonal and communications skills with colleagues and clients either verbally or in writing.
 </li>
 <li>
 Good command of English.
 </li>
 <li>
 Determines when issues should be escalated to a higher level.
 </li>
 <li>
 Capable of writing proposals or reports, documenting procedures, acting as a vendor liaison, making presentations to client audiences or professional peers, and working closely with upper management.
 </li>
 <li>
 Proactive with strong self-management skills to juggle multiple tasks and priorities within the constraints of timelines and budgets.
 
 
 </li>
 </ul>
 If you are interested, kindly submit your CV to: Recruitment@nu.edu.eg
 
 
 Please mention ( Deputy IT Manager for Infrastructure ) in the subject field.
</div>

Deputy IT Manager for Infrastructure

Nile University

<div>
 
 Job Responsibilities
 
 
 
 
 General responsibilities:
 
 
 
 <ul>
 <li>
 Consult with users and management to conduct information assessments to determine user needs and to define solutions to meet business requirements.
 </li>
 <li>
 Research, plan and design an enterprise environment with appropriate hardware, operating systems, applications, and communication components to support business requirements.
 </li>
 <li>
 Analyze and recommend both hardware and software requirements for existing and future implemented services.
 </li>
 <li>
 Identifying opportunities that can improve the efficiency of the business and technical processes.
 </li>
 <li>
 Participate in the development and implementation of short and long-term strategic IT plans to ensure infrastructure capacity meets existing and future group requirements in collaboration with other teams.
 </li>
 <li>
 Prepare technical requirements, scope of work reports, and other documentation for infrastructure projects and associated efforts.
 </li>
 <li>
 Coordinate with external vendors for the acquisition, support and maintenance of information technology hardware and software systems.
 </li>
 <li>
 Manage the ability to continue providing a pre-determined &amp; agreed level of IT services.
 </li>
 <li>
 Ensure the availability, continuity and security of various systems and monitor different logs.
 </li>
 <li>
 Develop and document operational procedures and users&rsquo; manuals when needed.
 </li>
 <li>
 Manage change requests &amp; determine the need to perform a system change whenever needed through standard procedures.
 </li>
 <li>
 Works under the general direction of senior management and provides different reports indicating the IT infrastructure status as well as any reports required by higher management.
 </li>
 <li>
 Communicate with different teams whenever required to complete work duties.
 </li>
 <li>
 Support users in all offered services.
 
 
 </li>
 </ul>
 
 Systems Responsibilities
 
 
 
 <ul>
 <li>
 plan, design, install, configure, test, evaluate, operate and administrate, monitor, maintain, integrate, document, report and provide support for different infrastructure systems at Nile University including but not limited to different Hardware (Servers, Storage, RAID settings, etc.), Virtualization systems, Operating systems (Windows/Linux), System Center, Application servers, Backup and recovery systems along with servers&rsquo; Endpoint protection.
 </li>
 <li>
 Identify and set the configuration items for different systems and verify their completeness &amp; correctness.
 </li>
 <li>
 Develop and administrate backup, archive &amp; restore processes for different systems and data according to Nile University policy. Besides monitoring the backup logs and testing the restoration processes regularly.
 </li>
 <li>
 Monitor and assess the utilization and performance of different services and infrastructure resources (Hardware and software) regularly to ensure their effectiveness using monitoring tools or manually.
 </li>
 <li>
 Perform regular maintenance of servers through the installation of software updates and upgrades, along with hardware replacements and expansions.
 </li>
 <li>
 Recommend and ensure the standard implementation of policies, procedures and operations and ensure consistency with Nile University policies.
 </li>
 <li>
 Analyze and resolve different systems issues using diagnostic software and/or technical troubleshooting procedures.
 </li>
 <li>
 Perform different software migrations or hardware physical reallocation for the IT infrastructure systems.
 
 
 </li>
 </ul>
 
 Network Responsibilities
 
 
 
 <ul>
 <li>
 plan, design, install, configure, test, evaluate, operate and administrate, monitor, maintain, integrate, document, report and provide support for the network infrastructure components including routers, switches, wireless controllers, access points, VOIP system, load balancers, VPN and network security systems. Besides ensuring reliable connectivity for NU users and hosted services over LAN/WLAN.
 </li>
 <li>
 Monitor the performance of the core routing and switching systems, besides managing the VLAN configuration for its proper function.
 </li>
 <li>
 Manage the call manager system for the best performance and monitor its usage, besides configuring and installing IP phones for different users.
 </li>
 <li>
 Define, apply and monitor security policies on different security systems (e.g. Fortinet appliances, firewalls, IPS etc.) and ensure their consistency with the business needs.
 </li>
 <li>
 Monitor the Internet bandwidth utilization and implement appropriate policies to ensure higher performance.
 </li>
 <li>
 Manage and monitor VPN configurations and access permissions for different users. And Perform service evaluation for different network services.
 </li>
 <li>
 Plan and control the network infrastructure changes and monitor their impact on different users and hosted services.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Education and experience:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in communication or computer science or a related field.
 </li>
 <li>
 At least ten years of experience in relevant field in well-known and large-scale organizations that support at least 1,500 users.
 </li>
 <li>
 Microsoft technical certifications are required.
 </li>
 <li>
 CCNA is required.
 </li>
 <li>
 Master&rsquo;s degree in a related field is a plus.
 </li>
 <li>
 CCNP and CCDP are a plus.
 </li>
 <li>
 ITIL knowledge is a plus.
 </li>
 <li>
 Project management knowledge is a plus.
 
 
 </li>
 </ul>
 
 Technical Skills
 
 
 
 <ul>
 <li>
 Proficient understanding of common server architectures, and expert in installing, configuring, and administrating different servers&rsquo; software, hardware and storage systems (SAN, NAS, DAS) (EMC, and Dell Technologies).
 </li>
 <li>
 Proficient understanding of common storage subsystems connectivity (Fiber Channel, ISCSI, SATA, SAS, SCSI, etc.), storage subsystem disk configuration (RAID levels), along with clustering and logical partitions.
 </li>
 <li>
 Expert in setting up and administrating VMware virtualization systems (VCenter, ESXi, etc.)
 </li>
 <li>
 Expert in setting up and administrating different operating systems of servers (Windows\Linux).
 </li>
 <li>
 Expert in using and administrating networking related protocols and services, including but limited to TCP, UDP, ICMP, FTP, SFTP, SSH, HTTP and HTTPS.
 </li>
 <li>
 Expert in setting up and administrating MS Domain Controllers including but not limited to PowerShell scripts, GPO, managing trust relations, moving FSMO rules, upgrading domain controllers and raising functional levels, etc.
 </li>
 <li>
 Expert in setting up and administrating the DNS, DHCP, SCCM, SCOM, WSUS, NPS, File sharing services, DFS, FTP, CA, NTP, MS Exchange, MS SharePoint, SQL servers, MySQL, IIS/Apache servers, Print servers, Backup and archiving systems, LDAP integrations.
 </li>
 <li>
 Expert in administrating mailing and other services offered by MS Office365.
 </li>
 <li>
 Expert in Implementing, administrating and supporting different integrations (Domain, Office365, SSO, etc.)
 </li>
 <li>
 Ability to understand new software packages or hardware equipment &amp; fast enough to learn new technologies.
 </li>
 <li>
 Proven experience in managing and designing network infrastructure systems (LAN configuration, WAN configuration, Routers, Switches, Firewalls, Wireless controllers and Cisco Call managers).
 </li>
 <li>
 Expert in Cisco, Huawei and Fortinet network equipment and technologies.
 </li>
 <li>
 Expert in network diagnostic, monitoring and analysis tools (e.g., Cisco prime, Solar winds, etc.).
 </li>
 <li>
 Expert in access control models and network security.
 
 
 </li>
 </ul>
 
 Soft Skills
 
 
 
 <ul>
 <li>
 Creative skills to identify and define user enterprise needs and turn them into workable plans and automated processes.
 </li>
 <li>
 High searching and self-learning capabilities.
 </li>
 <li>
 Aggressive problem diagnosis and creative problem-solving skills.
 </li>
 <li>
 Strong interpersonal and communications skills with colleagues and clients either verbally or in writing.
 </li>
 <li>
 Good command of English.
 </li>
 <li>
 Determines when issues should be escalated to a higher level.
 </li>
 <li>
 Capable of writing proposals or reports, documenting procedures, acting as a vendor liaison, making presentations to client audiences or professional peers, and working closely with upper management.
 </li>
 <li>
 Proactive with strong self-management skills to juggle multiple tasks and priorities within the constraints of timelines and budgets.
 
 
 </li>
 </ul>
 If you are interested, kindly submit your CV to: Recruitment@nu.edu.eg
 
 
 Please mention ( Deputy IT Manager for Infrastructure ) in the subject field.
</div>

2P Perfect Presentation

<div>
 
 
 Job Summary
 
 
 
 The Platform Engineer is responsible for designing, building, and maintaining the internal engineering platform that enables development teams to build, deploy, and operate applications efficiently and securely.
 
 
 This role focuses on
 
 developer enablement
 
 ,
 
 automation
 
 , and
 
 infrastructure standardization
 
 , ensuring that development teams can provision environments, deploy applications, and manage services with minimal friction.
 
 
 The Platform Engineer works closely with
 
 software development teams, IT infrastructure teams, DevOps engineers, and security teams
 
 to build a scalable, secure, and self-service platform for application deployment and operation.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Platform Engineering
 
 
 <ul>
 <li>
 Design and maintain the internal
 
 developer platform
 
 used by engineering teams.
 </li>
 <li>
 Provide standardized
 
 deployment environments
 
 for development, testing, staging, and production.
 </li>
 <li>
 Build reusable
 
 infrastructure templates
 
 and environment blueprints.
 </li>
 </ul>
 
 
 Infrastructure Automation
 
 
 <ul>
 <li>
 Implement
 
 Infrastructure as Code (IaC)
 
 using tools such as Terraform, Bicep, or ARM templates.
 </li>
 <li>
 Automate infrastructure provisioning including VMs, containers, storage, and networking.
 </li>
 <li>
 Develop reusable infrastructure modules for common services.
 </li>
 </ul>
 
 
 CI/CD Enablement
 
 
 <ul>
 <li>
 Design and maintain
 
 CI/CD pipelines
 
 to automate build, test, and deployment processes.
 </li>
 <li>
 Support development teams in integrating pipelines with their applications.
 </li>
 <li>
 Improve deployment reliability and reduce release cycle time.
 </li>
 </ul>
 
 
 Developer Experience
 
 
 <ul>
 <li>
 Provide
 
 self-service capabilities
 
 for developers to provision environments and deploy applications.
 </li>
 <li>
 Develop internal tools and scripts that improve developer productivity.
 </li>
 <li>
 Maintain documentation and standards for deployment and infrastructure usage.
 </li>
 </ul>
 
 
 Platform Reliability
 
 
 <ul>
 <li>
 Ensure platform stability, scalability, and performance.
 </li>
 <li>
 Implement monitoring, logging, and alerting mechanisms.
 </li>
 <li>
 Troubleshoot infrastructure and deployment issues.
 </li>
 </ul>
 
 
 Security and Compliance
 
 
 <ul>
 <li>
 Ensure platform configurations comply with organizational security policies.
 </li>
 <li>
 Implement access control, secrets management, and secure networking.
 </li>
 <li>
 Work with security teams to enforce best practices.
 </li>
 </ul>
 
 
 Collaboration
 
 
 <ul>
 <li>
 Act as a technical liaison between
 
 development teams and IT operations
 
 .
 </li>
 <li>
 Support teams in resolving infrastructure and deployment challenges.
 </li>
 <li>
 Participate in architecture and deployment planning discussions.
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications
 
 
 
 
 Education
 
 
 
 Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related field.
 
 
 
 Experience
 
 
 <ul>
 <li>
 0-2 years of experience in
 
 DevOps, Cloud Engineering, Infrastructure Engineering, or Platform Engineering
 
 .
 </li>
 <li>
 Experience supporting
 
 multiple development teams
 
 in a production environment.
 </li>
 </ul>
 
 
 Technical Skills
 
 
 
 Strong experience in several of the following areas:
 
 
 
 Cloud &amp; Infrastructure
 
 
 <ul>
 <li>
 Azure / AWS / GCP
 </li>
 <li>
 Virtual machines, containers, networking
 </li>
 </ul>
 
 
 Infrastructure as Code
 
 
 <ul>
 <li>
 Terraform
 </li>
 <li>
 Bicep / ARM templates
 </li>
 <li>
 Ansible
 </li>
 </ul>
 
 
 CI/CD
 
 
 <ul>
 <li>
 Azure DevOps
 </li>
 <li>
 GitHub Actions
 </li>
 <li>
 GitLab CI
 </li>
 </ul>
 
 
 Containers
 
 
 <ul>
 <li>
 Docker
 </li>
 <li>
 Kubernetes (preferred)
 </li>
 </ul>
 
 
 Monitoring
 
 
 <ul>
 <li>
 Prometheus
 </li>
 <li>
 Grafana
 </li>
 <li>
 ELK Stack / OpenSearch
 </li>
 </ul>
 
 
 Scripting
 
 
 <ul>
 <li>
 Bash
 </li>
 <li>
 PowerShell
 </li>
 <li>
 Python
 </li>
 </ul>
 
 
 Version Control
 
 
 <ul>
 <li>
 Git
 </li>
 </ul>
 
 
</div>

Senior DevOps Developer

Concentrix

<div>
 
 Job Title
 
 
 
 Technical I, IT Operations
 
 
 
 Job Description
 
 
 
 We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.
 
 
 The global technology and services leader that powers the world&rsquo;s best brands, today and into the future. We&rsquo;re solution-focused, tech-powered, and intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we&rsquo;re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
 
 
 In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions, and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today&rsquo;s hyperconnected world. You will be part of the technology team that is core to our vision to develop, build, and run the future of Integrated Services.
 
 
 Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we&rsquo;re proud to be recognized with awards such as "World's Best Workplaces," &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.
 
 
 We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
 
 
 Join us and be part of this journey towards greater opportunities and brighter futures.
 
 
 As a Technical I, IT Operations specialist, oversee and manage IT operations ensuring system compliance, troubleshooting, and exceptional service delivery across our network. As part of our team, you will report to the IT Operations Manager.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Mount, install, and maintain switches and peripheral equipment in IDFs.
 </li>
 <li>
 Perform hardware and software upgrades and ensure antivirus and patches are updated.
 </li>
 <li>
 Attend to break/fix issues, supporting both internal and external clients.
 </li>
 <li>
 Prepare, maintain reports and records of hardware/software inventory.
 </li>
 <li>
 Conduct safety and maintenance checks on equipment.
 </li>
 <li>
 Clear trouble tickets and work orders promptly, spending 60%-70% of time on these tasks.
 </li>
 <li>
 Manage service management activities including problem and incident management.
 </li>
 <li>
 Ensure compliance with SLA/SLO, and maintain efficient IT operations.
 </li>
 <li>
 Support global projects, automation initiatives, and manage site transitions.
 </li>
 <li>
 Address high-severity issues, ensuring efficient troubleshooting and compliance.
 </li>
 <li>
 Maintain detailed records, playbooks, asset inventory, and manage ticket resolutions.
 </li>
 <li>
 Ensure high IT VOC scores by providing reliable IT support in a 24/7 shift environment.
 </li>
 <li>
 Complete all assigned, mandatory training within the timeframe provided.
 </li>
 <li>
 Conduct and/or participate in regularly scheduled 1:1 meetings with your direct manager and/or direct reports.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 1+ year of call center experience.
 </li>
 <li>
 CCNA, MCSA, SCCM, BigFix certifications preferred.
 </li>
 <li>
 Fluent in English.
 </li>
 <li>
 Bachelor's degree in IT, Computer Science, or related field desirable.
 </li>
 <li>
 Strong IT service management and troubleshooting capabilities.
 </li>
 <li>
 Excellent client coordination and project management skills.
 </li>
 <li>
 Ability to work in compliance with ITIL and ISO standards.
 </li>
 <li>
 Flexible to work in rotating and night shifts.
 </li>
 </ul>
</div>

Technical I, IT Operations

VOIS

<div>
 
 Who We Are
 
 
 
 VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation.
 
 
 As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
 
 
 We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
 
 
 #VOIS #BeUnrivalled #CreateTheFuture
 
 
 
 About This Role
 
 
 
 We are seeking a Monetisation &amp; Charging Engineer to design, deliver, and evolve the Convergent Charging Service (CCS) as it transforms into a cloud‑based, 5G‑ready monetisation platform. The role focuses on engineering cloud-native charging solutions, implementing state‑of‑the‑art security standards, integrating with the 5G Core, and collaborating with cross‑functional teams to support commercial products, new features, and innovative monetisation opportunities. The individual will contribute to solution design, development, technical assurance, and project delivery, ensuring CCS evolves in line with business and technology needs.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Design, drive, and deliver the CCS Cloud Transformation Programme, ensuring the service evolves into a fully cloud‑native, 5G‑enabled system
 </li>
 <li>
 Engineer solutions using containers, open‑source technologies (e.g., Grafana, Kibana), CI/CD tools (e.g., Jenkins, JMeter), and secure coding standards
 </li>
 <li>
 Develop backend applications in technologies such as Java and Python, including PoCs, integrations, automated test scripts, and API‑based solutions
 </li>
 <li>
 Own high‑level and low‑level solution designs, including IP architecture, capacity planning, configuration details, and security requirements
 </li>
 <li>
 Integrate CCS with the 5G Core to enable new monetisation opportunities and future‑proof charging capabilities
 </li>
 <li>
 Lead technical delivery across multiple domains (e.g., Infrastructure, Core Network, OSS, Provisioning) as a Technical Project Manager
 </li>
 <li>
 Translate commercial and technical requirements into functional CCS designs following Agile/SAFe methodology
 </li>
 <li>
 Collaborate with COM Squad, Tribe teams, IT, Operations, and vendors to support design, testing, troubleshooting, and incident resolution
 </li>
 <li>
 Share knowledge with the wider team and support planned releases requiring extended or overnight availability
 
 
 
 </li>
 </ul>
 
 Who You Are
 
 
 
 <ul>
 <li>
 Experienced in cloud deployment (AWS/Azure/GCP), Kubernetes, charging and rating services, and digital service environments
 </li>
 <li>
 Skilled in DevOps tools and processes such as Harbor, Helm, Jenkins, GitLab, and JMeter
 </li>
 <li>
 Proficient in programming and backend development, with experience in developing APIs, test automation, and integration scripts
 </li>
 <li>
 Knowledgeable in SOAP, Diameter, REST APIs, and charging applications
 </li>
 <li>
 Strong analytical thinker with problem‑solving capabilities, creativity, and a pragmatic approach to solution development
 </li>
 <li>
 Strong communicator who embraces new technology and contributes to a collaborative engineering culture
 </li>
 <li>
 Holds an MSc/BSc in Computer Science or a related field and is fluent in English
 
 
 
 </li>
 </ul>
 
 Not a perfect fit?
 
 
 
 Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
 
 
 
 What's In It For You
 
 
 
 <ul>
 <li>
 The opportunity to work on a mission‑critical, cloud‑native charging platform at the forefront of 5G monetisation
 </li>
 <li>
 Exposure to modern cloud technologies, CI/CD pipelines, automation frameworks, and open‑source tooling
 </li>
 <li>
 The chance to influence architecture decisions for next‑generation charging systems
 </li>
 <li>
 Hands‑on experience collaborating with diverse teams across network, infrastructure, and digital domains
 </li>
 <li>
 Growth in cloud engineering, cybersecurity‑aligned design, and large‑scale technical project delivery
 
 
 
 </li>
 </ul>
 
 What Skills You Will Learn
 
 
 
 <ul>
 <li>
 Advanced cloud‑native charging architecture and 5G monetisation integration
 </li>
 <li>
 End‑to‑end design ownership, including HLD/LLD creation, migration approaches, and architectural assurance
 </li>
 <li>
 Cross‑domain collaboration with Infrastructure, Core Network, OSS, IT, and vendor teams
 </li>
 <li>
 Implementation of CI/CD, automated testing, and modern DevOps practices
 </li>
 <li>
 Strengthening solutioning, security‑by‑design principles, and Agile/SAFe delivery capability
 
 
 
 </li>
 </ul>
 
 VOIS Equal Opportunity Employer Commitment
 
 
 
 Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
 
 
 
 Join Us
 
 
 
 At Vodafone, we&rsquo;re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
 
 
 We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
 
 
 With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
 
 
 
 Alert
 
 
 
 Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.
 
 
 #JDEnhancedByTARA
 
 
 
 Follow us on social media and #StayConnected
 
 
 
 <ul>
 <li>
 LinkedIn: https://www.linkedin.com/company/vois/
 </li>
 <li>
 Facebook: https://www.facebook.com/voisglobal
 </li>
 <li>
 Instagram: https://www.instagram.com/voisglobal/
 </li>
 <li>
 You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2
 </li>
 </ul>
</div>

Monetization & Charging Lead (VOIS)

Public Cloud Services - PCS

<div>
 
 Build and maintain strong relationships with new and existing clients
 
 &bull; Identify client needs and recommend suitable
 
 IT solutions and services
 
 
 &bull; Prepare proposals, quotations, and pricing offers
 
 &bull; Coordinate with vendors and suppliers to obtain competitive pricing
 
 &bull; Collaborate with technical teams to arrange site surveys and project requirements
 
 &bull; Follow up on sales orders and coordinate with the Accounts team
 
 &bull; Maintain communication with clients during project implementation
 
 &bull; Follow up on
 
 Accounts Receivable (AR)
 
 
 &bull; Generate new leads and expand the customer base
 
 
 
 
 
 Solutions You Will Work With
 
 
 
 
 Microsoft Solutions
 
 
 &bull;
 
 Cybersecurity Solutions
 
 (Sophos, Fortinet, Kaspersky)
 
 &bull;
 
 Hardware &amp; Software Solutions
 
 
 &bull; IT Infrastructure and Networking Solutions
 
 
 
 Requirements
 
 
 &bull; Bachelor&rsquo;s degree
 
 &bull; Previous experience in
 
 IT Sales / Account Management
 
 
 &bull; Strong communication, negotiation, and relationship-building skills
 
 &bull; Highly organized with strong follow-up abilities
 
 
 
</div>

IT Sales Account Manager

<div>
 
 Who We Are
 
 
 
 VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation.
 
 
 As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
 
 
 We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
 
 
 #VOIS #BeUnrivalled #CreateTheFuture
 
 
 
 About This Role
 
 
 
 We are seeking a DevOps Engineer to provide global IT integration, support, and delivery across private cloud environments, ensuring applications from multiple clients can run reliably and securely. The role focuses on Kubernetes-led DevOps practices, overseeing application lifecycle management, CI/CD optimisation, infrastructure stability, and cross-team collaboration. The individual will help accelerate deployment of modern, secure applications used across Vodafone markets worldwide.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Ensure the availability, reliability, and performance of applications, infrastructure, and CI/CD pipelines across multi‑environment setups
 </li>
 <li>
 Lead and execute system migrations, upgrades, and integrations, including decisions on tooling, automation frameworks, and deployment strategies
 </li>
 <li>
 Own and resolve incidents and problems, prioritising according to SLA commitments and business impact
 </li>
 <li>
 Establish and advocate for DevOps best practices, including monitoring, automation, documentation, and knowledge-sharing standards
 </li>
 <li>
 Collaborate closely with internal teams and vendors to manage escalations, provide technical fixes, and support long-term improvement initiatives
 
 
 
 </li>
 </ul>
 
 Who You Are
 
 
 
 <ul>
 <li>
 Skilled in system integration and deployment of DevOps tooling, with experience in Kubernetes, Docker, and APIGEE implementations
 </li>
 <li>
 Capable of managing full lifecycle migrations, upgrades, and release transitions with complete ownership
 </li>
 <li>
 Experienced in service management, incident resolution, and handling multiple cases concurrently within agreed SLAs
 </li>
 <li>
 Knowledgeable in UNIX/Linux administration, IT infrastructure domains such as DNS and proxy configurations, and connectivity techniques
 </li>
 <li>
 Familiar with microservices architecture, Jira, Confluence, GitHub, and preferred tools such as SonarQube and Nexus
 </li>
 <li>
 Able to troubleshoot database and application issues across UNIX and Windows environments and maintain comprehensive documentation
 </li>
 <li>
 ITIL Foundation certification, AWS knowledge, software development understanding, and Remedy experience are advantageous
 
 
 
 </li>
 </ul>
 
 Not a perfect fit?
 
 
 
 Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
 
 
 
 What&rsquo;s In It For You
 
 
 
 <ul>
 <li>
 Exposure to large-scale DevOps ecosystems supporting global applications across Vodafone markets
 </li>
 <li>
 Hands-on experience working with modern cloud-native tooling, automation platforms, and Kubernetes-based architectures
 </li>
 <li>
 Opportunities to contribute to process optimisation, tool innovation, and enhancement of application lifecycle management
 </li>
 <li>
 A collaborative environment where continuous improvement, learning, and technical excellence are encouraged
 
 
 
 </li>
 </ul>
 
 What Skills You Will Learn
 
 
 
 <ul>
 <li>
 Deep practical experience in Kubernetes and container orchestration for enterprise-level workloads
 </li>
 <li>
 Advanced CI/CD pipeline design, automation, monitoring, and optimisation
 </li>
 <li>
 Cross-functional collaboration with global teams and vendors in a complex digital operations environment
 </li>
 <li>
 Techniques for building resilient, scalable application platforms and refining operational processes
 </li>
 <li>
 Strengthening IT service management and incident-resolution capabilities in high-demand environments
 
 
 
 </li>
 </ul>
 
 VOIS Equal Opportunity Employer Commitment
 
 
 
 Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
 
 
 
 Join Us
 
 
 
 At Vodafone, we&rsquo;re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
 
 
 We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
 
 
 With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
 
 
 
 Alert
 
 
 
 Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.
 
 
 #JDEnhancedByTARA
 
 
 
 Follow us on social media and #StayConnected
 
 
 
 <ul>
 <li>
 LinkedIn: https://www.linkedin.com/company/vois/
 </li>
 <li>
 Facebook: https://www.facebook.com/voisglobal
 </li>
 <li>
 Instagram: https://www.instagram.com/voisglobal/
 </li>
 <li>
 You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2
 </li>
 </ul>
</div>

DevOps Engineer (VOIS)

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