analyst, healthcare medical coding - disputes, claims & investigations

analyst, healthcare medical coding - disputes, claims & investigations Jobs in Atlanta

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epic revenue cycle credentialed instructor

Emory Healthcare

<div>Overview:
<p><b>
Be inspired</b><b>. </b><b>Be rewarded. Belong. At Emory Healthcare.</b></p><p>
At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:</p><ul><li>
Comprehensive health benefits that start day 1</li><li>
Student Loan Repayment Assistance &amp; Reimbursement Programs</li><li>
Family-focused benefits</li><li>
Wellness incentives</li></ul><ul><li>
Ongoing mentorship, <i>development, </i>and leadership programs</li><li>
And more</li></ul>
Description:
<div>
The Epic Revenue Cycle Credentialed Instructor delivers high-quality training to Revenue Cycle team members across Emory Healthcare to ensure staff are equipped to perform their roles effectively and consistently using Epic and related systems. This role facilitates instructor-led training (virtual and in person), supports hands-on system practice, and reinforces standardized workflows aligned with operational expectations and system design. The Instructor partners closely with Instructional Designers and operational leaders to remain current on workflow updates, system changes, and Epic upgrades, while contributing feedback to continuously improve training effectiveness.</div><div></div><div><b><br>
RESPONSIBILITIES:</b></div><ul><li>
Deliver instructor-led training (virtual and in person) for Epic Revenue Cycle workflows and supporting systems.</li><li>
Facilitate hands-on system practice using realistic training scenarios aligned with workflow and environment design.</li><li>
Deliver training using standardized curriculum, tone, and instructional methods developed by the Instructional Design team.</li><li>
Translate Epic functionality into real-world operational application through strong workflow knowledge.</li></ul><div><b>
Curriculum &amp; Training Environment Alignment
</b></div><ul><li>Provide feedback to Instructional Designers regarding curriculum gaps, learner challenges, and workflow inconsistencies.</li><li>
Stay current on Epic upgrades, optimization initiatives, and workflow changes impacting training content.</li><li>
Support preparation of training rooms, virtual classrooms, rosters, and course materials.</li></ul><div><b>
Learner Support &amp; Performance Insight
</b></div><ul><li>Assess learner readiness and competency; escalate remediation needs appropriately.</li><li>
Provide individualized coaching and follow-up support to learners.</li><li>
Reinforce workflow adoption and respond to learner and leader questions regarding system use.</li></ul><div><b>
Collaboration &amp; Continuous Improvement
</b></div><ul><li>Partner with Instructional Designers to ensure seamless curriculum-to-delivery handoffs.</li><li>
Collaborate with operational leaders to reinforce standardized workflows and new processes.</li><li>
Participate in upgrade training preparation and delivery.</li><li>
Contribute to continuous improvement of training delivery methods and class structure.</li><li>
Additional Duties as Assigned Work Type: Hybrid Employee</li><li>
Travel As required to support training delivery.</li></ul><div><b>
MINIMUM QUALIFICATIONS:</b></div><ul><li>
High school diploma or GED required Experience: 1-2 years in Revenue Cycle, Patient Access, billing, coding, or healthcare operations Must complete credentialed exam within 3 months of hire. Knowledge, Skills, and Abilities (Required)</li><li>
Strong understanding of Revenue Cycle workflows or ability to learn complex systems quickly</li><li>
Proven facilitation and communication skills</li><li>
Ability to adapt instructional approach to varied learner skill levels</li><li>
Strong collaboration and customer-service mindset</li><li>
Detail-oriented with strong documentation skills Knowledge, Skills, and Ability Requirements</li></ul><div><b>
Preferred Qualifications:</b></div><ul><li>
Education: Associate's degree Experience: Familiarity with adult learning theory and instructional best practices Intermediate Excel skills for tracking attendance and basic reporting Experience developing job aids, tip sheets, and workflow checklists Experience supporting remediation and follow-up training plans;</li></ul><div>
PHYSICAL REQUIREMENTS (Medium Max 25lbs) Up to 25 lbs., 0-33% of the work day (occasionally); 11-25 lbs., 34-66% of the work day (frequently); 01-10 lbs., 67-100% of the work day (constantly); lifting 25 lbs. max; carrying of objects up to 25 lbs.; occasional to frequent standing and walking; occasional sitting; close eye work (computers, typing, reading, writing). Physical demands may vary depending on assigned work area and work tasks. ENVIRONMENTAL FACTORS Factors affecting environmental conditions may vary depending on assigned work area and tasks. Environmental exposures include but are not limited to: blood-borne pathogen exposure, bio-hazardous waste, chemicals/gases/fumes/vapors, communicable diseases, electrical shock, floor surfaces, hot/cold temperatures, indoor/outdoor conditions, latex, lighting, patient care/handling injuries, radiation, shift work, travel may be required. Use of personal protective equipment, including respirators; environmental conditions may vary depending on assigned work area and work tasks.</div></div>

Epic Revenue Cycle Credentialed Instructor

Stout

<div>
 <strong>
  At Stout, we&rsquo;re dedicated to exceeding expectations in all we do &ndash; we call it Relentless Excellence
 </strong>
 &reg;
 <strong>
  . Both our client service and culture are second to none, stemming from our firmwide embrace of our core values: Positive and Team-Oriented, Accountable, Committed, Relationship-Focused, Super-Responsive, and being Great communicators. Sound like a place you can grow and succeed? Read on to learn more about an exciting opportunity to join our team.
  <br/>
  <br/>
 </strong>
 <strong>
  About Stout&rsquo;s Forensics And Compliance Group
  <br/>
  <br/>
 </strong>
 Stout&rsquo;s Forensics and Compliance group supports organizations in addressing complex compliance, investigative, and regulatory challenges. Our professionals bring strong technical capabilities and healthcare industry experience to identify fraud, waste, abuse, and operational inefficiencies, while promoting a culture of integrity and accountability. We work closely with clients, legal counsel, and internal stakeholders to support investigations, regulatory inquiries, litigation, and the implementation of sustainable compliance and revenue cycle improvements.
 <br/>
 <br/>
 What You&rsquo;ll Do
 <br/>
 <br/>
 As an Analyst, you will play a hands-on role in client engagements, contributing independently while collaborating closely with senior team members. Responsibilities include:
 <br/>
 <br/>
 <ul>
  <li>
   Support and execute client engagements related to healthcare billing, coding, reimbursement, and revenue cycle operations.
  </li>
  <li>
   Perform detailed forensic analyses and compliance reviews to identify potential fraud, waste, abuse, and process inefficiencies.
  </li>
  <li>
   Analyze and document EMR/EHR hospital billing workflows (e.g., Epic Resolute), including charge capture, claims processing, and reimbursement logic.
  </li>
  <li>
   Assist in audits, investigations, and litigation support engagements, including evidence gathering, issue identification, and corrective action planning.
  </li>
  <li>
   Collaborate with Stout engagement teams, client compliance functions, legal counsel, and leadership to support project objectives.
  </li>
  <li>
   Support EMR/EHR implementations and optimization initiatives, including system testing, data validation, workflow review, and post&ndash;go-live support.
  </li>
  <li>
   Prepare clear, well-structured analyses, reports, and client-ready presentations summarizing findings, risks, and recommendations.
  </li>
  <li>
   Communicate proactively with managers and project teams to ensure alignment, quality, and timely delivery.
  </li>
  <li>
   Continue developing technical, analytical, and consulting skills while building credibility with clients.
  </li>
  <li>
   Stay current on healthcare regulations, payer rules, EMR/EHR enhancements, and industry trends impacting compliance and reimbursement.
  </li>
  <li>
   Contribute to internal knowledge sharing, thought leadership, and practice development initiatives within Stout&rsquo;s Healthcare Consulting team.
   <br/>
   <br/>
  </li>
 </ul>
 What You Bring
 <br/>
 <br/>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Healthcare Administration, Information Technology, Computer Science, Accounting, or a related field required; Master&rsquo;s degree preferred.
  </li>
  <li>
   Two (2)+ years of experience in healthcare revenue cycle operations, EMR/EHR implementations, compliance, or related healthcare consulting roles.
  </li>
  <li>
   Experience supporting consulting engagements, audits, or investigations related to billing, coding, reimbursement, or compliance.
  </li>
  <li>
   Epic Resolute or other hospital billing system experience preferred; Epic certification a plus.
  </li>
  <li>
   Nationally recognized coding credential (e.g., CCS, CPC, RHIA, RHIT) required.
  </li>
  <li>
   Additional certifications such as CHC, CFE, or AHFI preferred.
  </li>
  <li>
   Working knowledge of EMR/EHR system configuration, workflows, issue resolution, and optimization.
  </li>
  <li>
   Proficiency in Microsoft Office (Excel, PowerPoint, Word); experience with Visio, SharePoint, Tableau, or Power BI preferred.
  </li>
  <li>
   Understanding of key healthcare regulatory and compliance frameworks, including CMS regulations, HIPAA, and the False Claims Act.
  </li>
  <li>
   Willingness to travel up to 25%, based on client and project needs.
   <br/>
   <br/>
  </li>
 </ul>
 How You&rsquo;ll Thrive
 <br/>
 <br/>
 <ul>
  <li>
   Analytical and Detail-Oriented: You are comfortable working with complex data and systems, identifying risks, and drawing well-supported conclusions.
  </li>
  <li>
   Collaborative and Client-Focused: You communicate clearly, work well in team-based environments, and contribute to positive client relationships.
  </li>
  <li>
   Accountable and Proactive: You take ownership of your work, manage priorities effectively, and deliver high-quality results on time.
  </li>
  <li>
   Adaptable and Curious: You are eager to learn new systems, regulations, and methodologies in a fast-paced consulting environment.
  </li>
  <li>
   Growth-Oriented: You seek feedback, develop your technical and professional skills, and build toward increased responsibility.
  </li>
  <li>
   Aligned with Stout Values: You demonstrate integrity, professionalism, and a commitment to excellence in all client and team interactions.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why Stout?
  <br/>
  <br/>
 </strong>
 At Stout, we offer a comprehensive Total Rewards program with competitive compensation, benefits, and wellness options tailored to support employees at every stage of life.
 <br/>
 <br/>
 We foster a culture of inclusion and respect, embracing diverse perspectives and experiences to drive innovation and success. Our leadership is committed to inclusion and belonging across the organization and in the communities we serve.
 <br/>
 <br/>
 We invest in professional growth through ongoing training, mentorship, employee resource groups, and clear performance feedback, ensuring our employees are supported in achieving their career goals.
 <br/>
 <br/>
 Stout provides flexible work schedules and a discretionary time off policy to promote work-life balance and help employees lead fulfilling lives.
 <br/>
 <br/>
 Learn more about our benefits and commitment to your success.
 <br/>
 <br/>
 https://www.stout.com/en/careers/benefits
 <br/>
 <br/>
 <em>
  The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job.
  <br/>
  <br/>
 </em>
 <em>
  Stout is an Equal Employment Opportunity.
 </em>
 <em>
  All qualified applicants will receive consideration for employment on the basis of valid job requirements, qualifications and merit without regard to race, color, religion, sex, national origin, disability, age, protected veteran status or any other characteristic protected by applicable local, state or federal law.
  <br/>
  <br/>
 </em>
 Stout is required by applicable state and local laws to include a reasonable estimate of the compensation range for this role. The range for this role considers several factors including but not limited to prior work and industry experience, education level, and unique skills. The disclosed range estimate has not been adjusted for any applicable geographic differential associated with the location at which the position may be filled. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.
 <br/>
 <br/>
 A reasonable estimate of the current range is $60,000.00 - $130,000.00 Annual. This role is also anticipated to be eligible to participate in an annual bonus plan. Information about benefits can be found here - https://www.stout.com/en/careers/benefits.
</div>


Analyst, Healthcare Medical Coding - Disputes, Claims & Investigations

Aspirion

<div>Description:
<p>
For over two decades, Aspirion has delivered market-leading revenue cycle services. We specialize in collecting challenging payments from third-party payers, focusing on complex denials, aged accounts receivables, motor vehicle accident, workers&rsquo; compensation, Veterans Affairs, and out-of-state Medicaid.</p><p>
At the core of our success is our highly valued team of over 1,400 teammates as reflected in one of our core guiding principles, &ldquo;Our teammates are the foundation of our success.&rdquo; United by a shared commitment to client excellence, we focus on achieving outstanding outcomes for our clients, aiming to consistently provide the highest revenue yield in the shortest possible time.</p><p>
We are committed to creating a results-oriented work environment that is both challenging and rewarding, fostering flexibility, and encouraging personal and professional growth. Joining Aspirion means becoming a part of an industry leading team, where you will have the opportunity to engage with innovative technology, collaborate with a diverse and talented team, and contribute to the success of our hospital and health system partners. Aspirion maintains a strong partnership with Linden Capital Partners, serving as our trusted private equity sponsor.</p><p>
We are seeking an Appeals Specialist II to join our growing team. As an Appeals Specialist II, you will be exposed to the complex reimbursement methodology between hospitals and insurance companies. Appeals Specialists work closely with assigned project teams on the specialized retrospective recovery process. You will be exposed to the revenue cycle process and various provider clients and systems.</p><p><b>
Key Responsibilities</b></p><ul><li>
Follow-up with insurance carriers on underpaid claims by phone; complete follow-up actions as advised</li><li>
Research claim variances in hospital patient accounting systems (EPIC, Meditech, Cerner, Athena)</li><li>
Draft appeals to insurance carriers on denied or underpaid claims</li><li>
Review claim detail including coding, billing and insurance information for discrepancies</li><li>
Run claims data through various pricing software</li></ul>
Requirements:
<ul><li>Strong healthcare industry knowledge</li><li>
Ability to troubleshoot and remedy claim submission errors</li><li>
Demonstrated attention to detail</li><li>
Excellent written and verbal communication skills</li><li>
Team-Oriented and Flexible</li><li>
Creative Problem-solving skills</li></ul><p><b>
Education and Experience</b></p><ul><li>
High School Diploma or GED required; bachelor's degree preferred</li><li>
Hospital billing experience required</li><li>
Previous work from home experience</li></ul><p><b>
Benefits</b></p><p>
At Aspirion we invest in our employees by offering a full benefits package, including health, dental, vision and life insurance upon hire, matching 401k, competitive salaries, advancement opportunities, and incentive programs.</p><p>
The US base pay range for this position <b><i>starts</i></b> at $19.00 hourly.<i> Individual pay is determined by a number of factors including, but not limited to, job-related skills, experience, education, training, licensure or certifications obtained. Market, location and organizational factors are also considered.</i> In addition to base salary, a competitive benefits package is offered.</p><p><b>
AAP/EEO Statement</b></p><p>
Equal Opportunity Employer/Drug-Free Workplace: Aspirion is an Equal Employment Opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, sex, pregnancy, religion, national origin, ancestry, medical condition, marital status, gender identity citizenship status, veteran status, disability, or veteran status. Aspirion has a Drug-Free Workplace Policy in effect that is strictly adhered to.</p><p>
Please note that this position is contingent upon the successful completion of a pre-employment drug screening and background check. These steps are part of our standard hiring process to ensure a safe and compliant workplace.</p></div>

Appeals Specialist - Hospital Billing, Underpayments

Netlink Voice

<p><b>Billing Administrator </b>&ndash; Atlanta, GA</p><p><b>About the Role</b></p><p>Netlink Voice is looking for a detail-oriented <b>Billing Administrator</b> to join our team. You will be the backbone of our revenue cycle, ensuring that our clients are billed accurately and on time for our telecommunications services.</p><p><b>Responsibilities</b></p><ul><li>Generate and distribute monthly recurring invoices for VoIP, data, cabling and networking and managed services.</li><li>Audit billing records against contracts to ensure all services are captured and priced correctly.</li><li>Monitor accounts receivable, follow up on overdue payments, and resolve billing disputes with a professional, customer-first attitude.</li><li>Update client records, including plan changes, credits, and contact information, within our billing platform.</li><li>Assist management with monthly revenue reports and usage analysis.</li><li>Identify bottlenecks in the billing cycle and suggest ways to streamline our &quot;quote-to-cash&quot; process.</li></ul><p><b>Candidate</b></p><ul><li>You have a knack for numbers and a high degree of accuracy.</li><li>Proficiency in Microsoft Excel and experience with billing software or ERP systems.</li><li>You can explain complex billing issues to clients in a way that is clear, empathetic, and firm.</li><li>You must be a proactive communicator</li></ul><p><b>Qualifications</b></p><ul><li>2+ years in billing, accounts receivable, or a similar financial administrative role.</li><li>Experience in Telecommunications or SaaS billing is a major plus</li><li>A proven track record of meeting strict monthly deadlines.</li></ul><p>Job Type: Full-time</p><p>Pay: From $40,000.00 per year</p><p>Work Location: Hybrid remote in Atlanta, GA 30332</p>

Billing Administrator

Boys & Girls Clubs of America

<div>Overview:<div></div><div><br>
The Accounting intern will be primarily responsible for supporting a variety of department projects in Atlanta, GA this summer.</div><div>
In close collaboration with the Revenue &amp; Receivables accountants, the intern will provide support with monthly accounting journal entries and processes, booking donations and club dues, recording bank deposits, organizing records, assisting with ad hoc requests, and supporting team meetings with management</div><div></div><div><b><br>
INTERNSHIP TIMELINE: </b>Must be available from June 2- August 5, 2026</div><div><b>
LOCATION: </b>Office-based in Atlanta, GA (hybrid model - 3 days remote / 2 days in office- Tuesday &amp; Wednesday)</div><div><b>
COMPENSATION: </b>17.00/hr (Up to 20-40hrs/wk)</div><div></div><div><b><br>
What you will be learning:
</b></div><ul><li>Understanding the inner workings of a large non-profit</li><li>
Nonprofit-specific accounting (revenue recognition, funds, timing principles)</li><li>
How to support and manage multiple projects through organization and efficiency</li><li>
The monthly cycle of nonprofit accounting</li><li>
How to effectively communicate accounting topics to non-accounting teammates</li><li>
How to work with senior leadership
</li><li>How to collaborate within a team and across the organization</li></ul><div><b>
What you will be doing:</b></div><ul><li>
The intern will support the Revenue &amp; Receivables team with accounting work and projects. The intern will have the opportunity to network with other teams across the organization.</li></ul>
Responsibilities:
<div><b>
Project Objectives</b></div><ul><li>
Obtain exposure to nonprofit accounting through collaboration with Accounting and Finance teams.</li><li>
Improve verbal and written communication skills regarding accounting topics.</li><li>
Navigate online databases, accounting software, and Microsoft Excel.</li></ul><div>
 <b>Project Tasks</b></div><ul><li>
Support Accounting/Revenue &amp; Receivables projects in Atlanta, GA this summer.
</li><li>Navigate and utilize accounting software to draft financial transactions, journal entries, and financial reports.</li><li>
Maintain monthly task tracker as assigned and supported by Revenue &amp; Receivables accountants.</li><li>
Complete other accounting projects as assigned and supported by the Accounting team.</li></ul>
Qualifications:
<div><b>
What we&rsquo;re looking for:
</b></div><ul><li>Self-motivation and the ability to work both independently and collaboratively</li><li>
Eagerness to learn</li><li>
High level of organization and attention to detail</li><li>
Excellent verbal and written communication skills
</li><li>Ability to manage time appropriately</li><li>
Ability to interact professionally with all levels of management, staff, and external customers
</li><li>Ability to maintain confidentiality</li><li>
Proficiency in Microsoft Word and Excel</li></ul><div><b>
Education/Major:</b><b> </b>Pursuing an accountancy degree with the desire to become a Certified Public Accountant.</div><div></div><div><b><br>
Skills:</b> Applicants should demonstrate interest in the Boys &amp; Girls Clubs of America and an accounting career. This position requires basic knowledge of accounting principles; experience using Microsoft Office suite, including Word and Excel; a track record of reliability, strong teamwork, and attention to detail; excellent analytic, verbal and written communication skills; and ability to manage time appropriately.</div></div><div></div>

Financial Services Intern

iFLY Indoor Skydiving

<div>
 Our mission is clear: Make the dream of flight a reality! With almost 100 state-of-the-art locations in 19 countries, iFLY isn't just a company&mdash;it's a movement. We're the global leader, pushing the envelope in indoor skydiving and creating thrilling, unforgettable experiences.
 <br/>
 <br/>
 We need career-minded, fearless Flight Instructors to join our elite team! If you have spent a significant part of your life in a physically demanding role that requires strength and stamina, we want to hear from you! In this high-flying role, you'll be the ace guiding our customers through the art of indoor skydiving. We&rsquo;re looking for passion, energy and a commitment to deliver adrenaline-pumping instruction. If you thrive in the cockpit of a dynamic, team-oriented environment, throttle up and apply now!
 <br/>
 <br/>
 <strong>
  This Job Requisition is for the Atlanta Market
  <br/>
  <br/>
 </strong>
 <strong>
  Important: Relocation for Flight Instructor Training Program
  <br/>
  <br/>
 </strong>
 As part of our onboarding process, you will engage in a thorough Flight Instructor Training Program lasting around 4 to 5 months. This program involves extensive hands-on training to equip you for success as an Instructor at iFLY.
 <em>
  <strong>
   Please note that relocation to a different location and/or state will be necessary during the training period. We will provide financial support for your relocation expenses. This will be expanded on during the interview process.
   <br/>
   <br/>
  </strong>
 </em>
 <strong>
  For the duration of the TRAINING PROGRAM, iFLY will GUARANTEE a MINIMUM Hourly Rate of $20.00.
  <br/>
  <br/>
 </strong>
 As an iFLY Flight Instructor, you'll be at the helm of delivering adrenaline-packed, world-class flight experiences. Your expertise in indoor skydiving will ensure that every participant navigates the experience with confidence and understands crucial techniques and safety protocols. You'll guide and coach individuals of all skill levels, fostering a fun, supportive and secure environment.
 <br/>
 <br/>
 <ul>
  <li>
   Command and Control: Deliver state-of-the-art instruction on indoor skydiving maneuvers, so that every participant masters body positioning, safety protocols and control techniques.
  </li>
  <li>
   Engage and Energize: Be the face of iFLY. Engage participants with enthusiasm, professionalism and a passion for flight. Make each flight an exhilarating journey.
  </li>
  <li>
   Safety Oversight: Navigate and enforce all safety standards with precision. Maintain a safe environment for everyone, providing smooth and secure operations.
  </li>
  <li>
   Pre-Flight Prep: Conduct flight safety instructions, flight techniques, answer questions, and calm pre-flight nerves.
  </li>
  <li>
   Post-Flight Debrief: Offer constructive feedback post-flight. Boost participants' confidence and skills with your expert insights and motivate new flyers.
  </li>
  <li>
   Teamwork: Collaborate seamlessly with fellow instructors and staff. Promote a cohesive and supportive team environment for maximum efficiency.
  </li>
  <li>
   Continuous Training &amp; Feedback: Stay updated on the latest training tools and techniques to continually enhance both your instructional skills and the overall customer experience.
  </li>
  <li>
   Drive Add-On Sales: Actively drive add on sales by introducing guests to options that enhance their flight&mdash;such as additional flight time, high flights, return visits, or media packages.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Physical Requirements
  <br/>
  <br/>
 </strong>
 The role of a flight instructor is physically demanding. Candidates will be assessed on their agility, stamina, and strength. This will be measured using a role-related Post Offer Employment Test (POET), which must be passed before you begin training. The POET simulates the movements and actions that an instructor experiences during a typical day at iFLY. The POET will be administered in a non‑discriminatory manner and that any medical or physical information will be handled in compliance with applicable disability and privacy laws.
 <br/>
 <br/>
 <ul>
  <li>
   Must be 18 years of age or older;
  </li>
  <li>
   Must be able in great physical condition, the role is physically demanding for long periods of time;
  </li>
  <li>
   Flexibility to work weekends and holidays, which are our busiest times;
  </li>
  <li>
   Interest or background in coaching, teaching, and facilitating activity-based or entertainment-oriented roles;
  </li>
  <li>
   Passionate people with high energy and a positive attitude;
  </li>
  <li>
   Professional appearance and demeanor;
  </li>
  <li>
   Commitment to continuous improvement through training, learning and feedback;
  </li>
  <li>
   Safety focused; and,
  </li>
  <li>
   Ability to work well within a team maintaining positive relationships.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  The Good Stuff
 </strong>
 <br/>
 <br/>
 <ul>
  <li>
   Competitive wages, sales commissions and milestone bonuses (minimum guarantee rate for duration of training program)
  </li>
  <li>
   Medical, dental, vision and supplemental plans
  </li>
  <li>
   Paid time off (PTO) and;
  </li>
  <ul>
   <li>
    Parental Leave
   </li>
   <li>
    Company Holidays
   </li>
  </ul>
  <li>
   401k retirement investment
  </li>
  <li>
   Employee Assistance Programs (F2F counseling, financial coaching, legal counseling &amp; mediation services)
  </li>
  <li>
   Tuition reimbursement
  </li>
  <li>
   Referral bonus program
  </li>
  <li>
   Team member discount on retail merchandise and flight packages
  </li>
  <li>
   FREE flight time for team members and family
  </li>
  <li>
   Ongoing training and development programs
  </li>
 </ul>
</div>


Now Hiring - Indoor Skydiving Instructors! (Atlanta Market)

Kaiser Permanente

<div><p>The Georgia Customer Relationship Management and Tech Ops (CRM &amp; TO) organization serves as a trusted advisor and strategic business partner to market leadership, service areas, and enterprise IT, synthesizing care delivery and health plan insights to inform enterprise strategy and drive measurable business value.</p><p>
</p><p>Within this organization, the IT Business Operations III role functions as a business technology partner, connecting the Georgia market to enterprise IT and ensuring the voice of the customer is accurately represented across enterprise product portfolios. The role maintains strong partnerships with enterprise product teams supporting Acute and Complex Care, Omnichannel Patient Engagement &amp; Wellness, Clinical, Ancillary, Retail, Revenue Management, and Social and Community Health services. Mission-critical responsibilities include translating market priorities into actionable business and technology requirements, informing enterprise decision-making through market insight, and driving alignment between enterprise IT solutions and Georgia market operational and strategic objectives.</p><p>
</p><p>The role involves healthcare IT business consultant experience with gathering, documenting, and validating business requirements and translating them into actionable technical or operational solutions. Experience assisting with business case development, including cost estimation, effort sizing, and value justification for IT initiatives. Demonstrated project leadership skills, including experience leading or coordinating initiatives using formal or informal project management practices. Experience with Epic systems implementation, integration, optimization, or end-user workflows preferred; strong working knowledge of Epic modules and technical components is acceptable. Demonstrated ability to work with diverse technologies, systems, and platforms, and effectively collaborate with technical teams. Strong analytical, critical-thinking, and problem-solving skills, with the ability to assess complex issues and drive practical solutions. Success will involve flexibility to use Information Technology and business experience to focus on the customer and drive to results in multiple assignments.</p><p><br>
</p><div>
</div><div><b>Job Summary:</b></div><p>
This individual contributor position analyzes information relevant to forecasting KPs future technical and operational information needs and executes business and/or technology plans to ensure capability for alignment with business unit and KPs national and regional strategies. This role provides support to leadership by providing information regarding business systems, data and process initiatives and to cross-functional management by providing information regarding business and technology issues. This position also implements technology or business process integration plans, and supports systems and business process activities.</p><div><b><br>
Essential Responsibilities:</b></div><ul><li>
Researches and summarizes information relevant to forecasting businesss future technical and operational information needs.</li><li>
Provides recommendations to senior team members regarding the development and definition of the business/technology strategy based on stakeholder input.</li><li>
Supports business and/or technology plans to ensure capability for alignment with business unit and KPs national and regional strategies.</li><li>
Supports the processes of information systems needs in project areas such as new business operating models, innovative approaches to IT solutions support, market research of emerging or available product functionality and operational readiness assessment.</li><li>
Supports the implementation of technology or business process integration plans.</li><li>
Provides support to leadership by providing information regarding business systems, data, process initiatives, and vendors.</li><li>
Executes systems and business process activities.</li><li>
Provides support to cross-functional management and leadership by providing information regarding business and technology issues.</li><li>
Coordinates inter- and intra-departmental systems integration activities.</li><li>
Provides consultation and guidance to ensure technology or process owners have access to the required information and training for effective system or process operations.</li><li>
Develops, prepares, and utilizes reports to track operational performance across business functions, areas, or vendors.</li><li>
Maintains resource (for example, associates, vendors, infrastructure) capacity planning and demand management processes and reports.</li><li>
Tracks annual IT projects and operations.</li><li>
Tracks, maintains, and reports performance metrics (for example, data quality, customer metrics, financials).</li><li>
Supports senior team members in reviewing performance metrics and outcomes to drive ongoing operational change and improvements.</li><li>
Performs data analysis to evaluate and ensure efficient, cost effective operational solutions which support systems processes and functional requirements.</li><li>
Conducts research on topics related to technology and business initiatives.</li><li>
Supports the development, implementation, and the maintenance of data quality improvement and training programs.</li><li>
Analyzes identified problems in technology and business solutions to determine cause and desired resolution.</li><li>
Monitors trends and changes in healthcare technology and information systems.</li><li>
Supports technologies, systems solution design, data, and metrics in alignment with the organizations vision, goals and objectives.</li><li>
Supports initiatives in alignment with other National initiatives.</li><li>
Prepares source documents and monitors the use of established and documented IT processes, tools, and best practices.</li><li>
Consults with departments, IT managers, and vendors to ensure security, compliance, infrastructure, network, and application controls are in place.</li><li>
Collaborates with departments and IT managers to support the development and testing of business continuity and resiliency-procedures and infrastructure procedures.</li><li>
Participates in cross-functional and/or cross divisional task forces to identify and document functional requirements, workflow, information sources and system specifications.</li><li>
Updates and maintains a knowledge repository of current technology and business processes for designated department or business area.</li></ul><div><br>
<b>Minimum Qualifications:</b></div><br>
<br>
<ul><br>
<li>Bachelors degree in Business Administration, CIS, Mathematics, or related field and three (3) years experience in business operations, IT consulting, business analysis, or a related field. Additional equivalent work experience may be substituted for the degree requirement.</li></ul><div><br>
<b>Additional Requirements:</b></div><div><b><br>
Preferred Qualifications:</b></div><br>
PrimaryLocation : Georgia,Atlanta,Regional Office - 9 Piedmont<br>
HoursPerWeek : 40<br>
Shift : Day<br>
Workdays : Mon, Tue, Wed, Thu, Fri<br>
WorkingHoursStart : 08:00 AM<br>
WorkingHoursEnd : 05:00 PM<br>
Job Schedule : Full-time<br>
Job Type : Standard<br>
Employee Status : Regular<br>
Employee Group/Union Affiliation : NUE-IT-01|NUE|Non Union Employee<br>
Job Level : Individual Contributor<br>
Job Category : Information Technology<br>
Department : KPIT ADMIN - ROC SUPPORT-GA - 9601<br>
Travel : Yes, 10 % of the Time<br>
Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.</div>

IT Business Operations Consultant III

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