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executive housekeeper

Wyndham Hotels & Resorts EMEA

<div>
 
 Summary
 
 
 
 The Executive Housekeeper, reporting directly to the General Manager, is responsible for the hotel&rsquo;s commercial, quality and people performance in Housekeeping department. The incumbent will combine strategic thought and planning which will enhance the growth and profitability of the department.
 
 
 The Executive Housekeeper will ensure to deliver the following business objectives subject to the budget and annual targets: departmental cost, guest satisfaction score (OSAT), quality audit score (QA), employee engagement and departmental Health &amp; Safety audit compliance.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Ensures the highest possible standard of cleanliness and standards of all guest rooms and public areas.
 </li>
 <li>
 Ensured 100% compliance with brand standards.
 </li>
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 Managing the payroll, linen and other departmental costs in accordance of business demand and departmental budget.
 </li>
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 Carries out monthly linen inventory.
 </li>
 <li>
 Continuously evolve / improve departmental SOPs and productivity of the department.
 </li>
 <li>
 Schedule&rsquo;s routine inspections of all housekeeping areas (rooms and public) by/with the Assistant Executive Housekeeper and Housekeeping Supervisors to ensure that the furnishing, facilities and equipment are clean and in good repair.
 </li>
 <li>
 Supervises outside contractors to ensure contractual compliance.
 </li>
 <li>
 Ensures service standards are consistently reviewed and monitored, and in compliance with Wyndham brand standards and 3rd party inspection standards.
 </li>
 <li>
 Ensures departmental health and safety compliance.
 </li>
 <li>
 Maintains appropriate standards for dress, hygiene, uniforms, appearance, and conduct of housekeeping team members.
 </li>
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 Is responsible for all flower arrangements placed in the public areas and rooms.
 </li>
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 Ensures that all daily VIP rooms, special request rooms long stay guest for arrivals are inspected personally.
 </li>
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 Implementing assigned task during emergencies such as fire, power failure and natural disaster.
 </li>
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 Liaises with the hotels contracted company for pest control to ensure that an effective program is instituted and supervised.
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 Ensure all guests and internal stakeholders receive prompt and courteous service.
 </li>
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 Inspects guest and public areas on a regular basis to ensure that the furnishings, facilities, and equipment are clean and in good repair.
 </li>
 <li>
 Manages spring cleaning schedules and follow up on all machinery linked to Housekeeping/Laundry.
 </li>
 <li>
 Makes recommendations regarding the upkeep of furnishings, facilities, and equipment, ensuring they are clean and in good repair.
 </li>
 <li>
 Informs other departments of the housekeeping matters that concern them, particularly the Engineering, Front Office, and the Food and Beverage Department. Maintains open channels of communication with other Department Heads and the Operations Manager/Director of Operations/ Executive Assistant Manager/General Manager.
 </li>
 <li>
 Responsible for effective People leadership of the housekeeping team, involving recruitment and onboarding of new team members, driving team member engagement, coaching, training, continuous performance management (regular 1:1 conversations), and managing employee relations in conjunction with HR.
 </li>
 <li>
 To conduct or chair regular communication meetings with team(s) and actively participate in relevant business meetings to facilitate effective communication.
 </li>
 <li>
 Acting as a role model for the Count On me Service culture.
 
 
 </li>
 </ul>
 It is not the intent of this Job Description to cover all aspects of the position but to highlight the most important areas of responsibility.
 
 
 
 KEY COMPETENCIES
 
 
 
 Alongside with the fundamentals of the brand service culture, the incumbent will be required to demonstrate the below competencies:
 
 
 <ul>
 <li>
 Excellent communication
 </li>
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 Operations Management
 </li>
 <li>
 Leadership
 </li>
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 Business Acumen
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 <li>
 Exceptional service delivery
 </li>
 <li>
 Attention to detail
 </li>
 <li>
 Planning &amp; organisation
 </li>
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 Teamwork
 </li>
 <li>
 Ability to work in a multi-tasking and multi-cultural environment
 </li>
 <li>
 Self-motivation
 </li>
 <li>
 Flexibility
 
 
 </li>
 </ul>
 
 BACKGROUND
 
 
 
 <ul>
 <li>
 Minimum 1.5 years&rsquo; experience as an Assistant Housekeeper Manager/ Executive Housekeeper within a similar-sized hotel
 </li>
 <li>
 Experience from a international hotel brand is an advantage
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 <li>
 Proficiency in Opera Cloud
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 <li>
 Language requirement:&hellip;&hellip;..(Basic / conversational / professional / native)
 </li>
 <li>
 Eligibility to work in &hellip;&hellip;&hellip;&hellip;&hellip;(Country) (Unless visa sponsorship is offered)
 </li>
 <li>
 Diploma or vocational training in hospitality is an advantage
 </li>
 </ul>
</div>

Executive Housekeeper

Anantara

<div>Company Description 
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. 
Job Description 
As the Executive Housekeeper, you will be responsible for one of the biggest departments in the hotel. Your influence on the team will ensure the delivery of an exceptional customer experience. You will be in charge of the entire housekeeping team and ensure due to your excellent knowledge and management skills that all guest rooms and public areas are sufficiently cleaned and up to the high standards. Further you will provide the team members with guidance and training , implement SOPs and ensure well maintained guest facilities. 
Qualifications<ul><li> 
At least five years experience as a senior leader in a housekeeping department</li><li>Experience in a luxury hotel brand</li><li>Excellent HACCP knowledge</li><li>Fluent in English</li><li>Eye for detail</li><li>Passion for developing others</li></ul></div>

Anantara Hotels & Resorts

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 
 Job Description
 
 
 
 As the Executive Housekeeper, you will be responsible for one of the biggest departments in the hotel. Your influence on the team will ensure the delivery of an exceptional customer experience. You will be in charge of the entire housekeeping team and ensure due to your excellent knowledge and management skills that all guest rooms and public areas are sufficiently cleaned and up to the high standards. Further you will provide the team members with guidance and training , implement SOPs and ensure well maintained guest facilities.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 At least five years experience as a senior leader in a housekeeping department
 </li>
 <li>
 Experience in a luxury hotel brand
 </li>
 <li>
 Excellent HACCP knowledge
 </li>
 <li>
 Fluent in English
 </li>
 <li>
 Eye for detail
 </li>
 <li>
 Passion for developing others
 </li>
 </ul>
</div>

Inspire Management Training Center

A dedicated and detail-oriented Villa Housekeeper is required to maintain the cleanliness, order, and presentation of luxury villas, ensuring a pristine and welcoming environment for residents and guests. The role demands meticulous attention to detail, discretion, and adherence to the highest standards of luxury hospitality.Key Responsibilities<ul><li>Clean and maintain villa interiors, including bedrooms, bathrooms, living areas, kitchens, and outdoor spaces as required.</li><li>Ensure all furnishings, surfaces, and fixtures are polished, organized, and maintained to luxury standards.</li><li>Manage laundry services, including washing, ironing, folding, and organizing linens and personal clothing.</li><li>Replenish villa amenities and supplies, ensuring nothing is missing or below standard.</li><li>Report maintenance issues, damages, or safety hazards to the supervisor or property manager promptly.</li><li>Maintain discretion and respect guest privacy at all times.</li><li>Follow Health &amp; Safety protocols and use cleaning chemicals and equipment safely.</li><li>Assist with additional household tasks as required, such as organizing storage or special villa preparations for events.</li><li>Prepare daily activity reports, noting completed tasks, villa condition, and any special instructions.</li></ul>Requirements<ul><li>Previous experience as a villa housekeeper, private residence housekeeper, or in luxury hospitality housekeeping preferred.</li><li>Strong knowledge of cleaning techniques, laundry, and proper use of cleaning equipment and chemicals.</li><li>Exceptional attention to detail with a focus on delivering a luxury experience.</li><li>Discretion, professionalism, and respect for residents&rsquo; privacy.</li><li>Ability to work independently and manage time efficiently.</li><li>Physically capable of performing household tasks, including lifting and prolonged standing.</li><li>Flexibility to work varying hours, including weekends or holidays if required.</li></ul>Job Type: Full-timeExperience:<ul><li>Villa Housekeeping in a Luxury Hospitality: 3 years (Preferred)</li></ul>Location:<ul><li>Doha (Required)</li></ul>

Villa Housekeeper (Luxury Hospitality)

Rota international

Female CleanerLocation: Lusail, Qatar Job Type: Full-time Schedule: 5 days per weekDescription: We are hiring a Female Cleaner to maintain cleanliness and hygiene standards at the assigned workplace. The ideal candidate should be reliable, detail-oriented, and able to follow hygiene and safety procedures.Requirements:<ul><li>Female candidate only</li><li>Food Handler Certificate is mandatory</li><li>Previous experience as a cleaner or housekeeper preferred</li><li>Knowledge of hygiene and sanitation standards</li><li>Physically fit and punctual</li></ul>Duties:<ul><li>Cleaning and sanitizing assigned areas</li><li>Proper handling of cleaning materials and equipment</li><li>Maintaining a clean and safe environment</li></ul>Apply: Interested candidates may apply with their CV. Shortlisted candidates will be contacted.Job Type: Full-time

Female Cleaner

Mandarin Oriental

<div>
 <ul>
 <li>
 Mandarin Oriental, Doha is looking for a Housekeeping Supervisor to join our housekeeping team.
 
 
 </li>
 </ul>
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.
 
 
 
 About The Job
 
 
 
 Based at Mandarin Oriental, Doha within the Housekeeping Department in Doha, the Room Attendant is responsible for cleaning and maintaining the guest rooms assigned to the room attendant on a daily basis. To guarantee highest levels of cleanliness, hygiene and the highest quality in regard to Mandarin Oriental Standards. To maintain all areas of the hotel free of garbage, dirt, or any debris. The Room Attendant reports to the Assistant Housekeeping Manager.
 
 
 <ul>
 <li>
 As a Housekeeping Supervisor, you will be responsible for the following duties:
 </li>
 <li>
 Maintain company&rsquo;s image portraying a neat and tidy appearance and correct wearing of uniform, following strictly the hotels&rsquo; personal hygiene policy.
 </li>
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 Ensures key control procedures are maintained.
 </li>
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 Establish daily planning assignments for the day rooms assignments, turn-down attendants, evening cleaners and housemen.
 </li>
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 Check room&rsquo;s day service and turn-down service daily and completes the evening turn-down check lists periodically.
 </li>
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 Liaises closely with Front Office to be aware of late arrivals, early arrivals for the following day, VIP rooms and special requests.
 </li>
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 Gives feedback of employees work performance to the Housekeeping Manager
 </li>
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 Checks equipment and pantries at the end of the shift and ensures cleanliness and correct storage of guest supplies and cleaning supplies.
 </li>
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 Ensures that the handover given between morning and evening shift is correctly made and all instructions are given in the logbook.
 </li>
 <li>
 Coordinate frequently with the Order taker on the status of rooms on your floors. Inform Room Attendants immediately of check out rooms.
 </li>
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 Updates Room status and Guest discrepancies all the time and reports to F/O.
 </li>
 <li>
 At all times the services and the standards to be according to Welcome charter &amp; SOP of the Dept.
 </li>
 <li>
 Pantry Stock taken to be done and supplies requisition given on the prescribed day to maintain the par stock level.
 </li>
 <li>
 Assist with emergency procedures such as evacuation, fire and bomb threats.
 </li>
 <li>
 Perform any duty assigned by the housekeeping management team.
 </li>
 <li>
 Assists with inventories for linen if scheduled and requested by the Executive Housekeeper or the Housekeeping Managers.
 </li>
 <li>
 Reports and follows up all maintenance
 </li>
 <li>
 Performs turn down training with new and existing staff.
 </li>
 <li>
 Ensures that break times are followed by his/her staff.
 </li>
 <li>
 Physically checks all discrepancies as per discrepancy report.
 </li>
 <li>
 Report any guest complaints/comments to the Housekeeping Manager.
 </li>
 <li>
 Ensure that all staff under your supervision follows strictly the lost and found procedures.
 </li>
 <li>
 As Housekeeping Supervisor, we expect from you:
 </li>
 <li>
 Previous experience in the same role in a luxury hotel is preferred; resort experience will be a plus.
 </li>
 <li>
 In-depth knowledge of housekeeping operations, chemicals, linen handling, and machinery is essential.
 </li>
 <li>
 Must maintain a well-groomed and professional appearance at all times.
 </li>
 <li>
 Excellent command of written and spoken English.
 </li>
 <li>
 Possesses a pleasant personality with a positive attitude&mdash;energetic, friendly, adaptable, self-motivated, and capable of working independently.
 </li>
 <li>
 Our commitment to you
 </li>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 <li>
 Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
 </li>
 <li>
 If you are interested in joining our team apply today!
 </li>
 </ul>
</div>

Housekeeping - Supervisor

Wyndham Grand Doha West bay Beach

<div><h1 class="jobSectionHeader">SUMMARY</h1>
We are seeking a dedicated and detail-oriented Room Attendant to join our housekeeping team. In this role, you will play a critical part in delivering exceptional guest experiences by maintaining the highest standards of cleanliness, presentation, hygiene, and luxury in guest rooms, suites, and villas. Your meticulous attention to detail, discretion, and commitment to flawless execution will help create memorable stays for our discerning international guests.
KEY RESPONSIBILITIES<ul><li>
Clean and prepare assigned guest rooms, suites, and villas to the hotel&rsquo;s luxury standards and brand-specific SOPs (Standard Operating Procedures), ensuring every room is immaculate and welcoming for arrival.</li><li>
Make beds to five-star presentation standards, using high-thread-count linens and achieving perfect turndown service when required.</li><li>
Thoroughly clean bathrooms, including polishing mirrors, chrome fixtures, marble surfaces, glass showers, and bathtubs to a spotless, streak-free finish.</li><li>
Dust, polish, and sanitize all surfaces, furniture, fixtures, and fittings (including delicate d&eacute;cor, artwork, lighting, and luxury amenities).</li><li>
Vacuum carpets, clean hard floors, and perform deep cleaning as scheduled.</li><li>
Replenish all guest amenities, mini-bar items, coffee/tea facilities, bathrobes, slippers, and other luxury touches according to the established par stock and brand guidelines.</li><li>
Inspect rooms for maintenance issues, damages, or lost items, report findings promptly and accurately to supervisors.</li><li>
Handle guest belongings with the utmost care, privacy, and discretion; follow strict lost-and-found procedures.</li><li>
Respond promptly and courteously to guest requests delivered in-room or via housekeeping channels.</li><li>
Maintain housekeeping carts and floor pantries in an organized, fully stocked, and presentable condition.</li><li>
Practice safe work habits, follow all health, safety, and hygiene regulations, and use cleaning chemicals correctly.</li><li>
Assist with deep cleaning projects, VIP arrivals, special set-ups, and other housekeeping duties as assigned.</li><li>
Contribute to achieving 100% guest satisfaction scores and maintaining the hotel&rsquo;s luxury brand reputation.</li></ul>
It is not the intent of this Job Description to cover all aspects of the position but to highlight the most important areas of responsibility.
<div><h2 class="jobSectionHeader">Experience Needed</h2><h1 class="jobSectionHeader">
KEY COMPETENCIES</h1>
Alongside with the fundamentals of the brand service culture, the incumbent will be required to demonstrate the below competencies:<ul><li>
Strong attention to detail.</li><li>
Ability to work independently and as part of a team.</li><li>
Good communication and customer service skills.</li><li>
Time management and organizational skills.</li></ul><ul><li>
Efficiency of service delivery</li><li>
Professional attitude</li><li>
Flexibility</li><li>
Reliability</li><li>
&ldquo;Can do&rdquo; attitude</li><li>
Excellent grooming standards</li></ul><h1 class="jobSectionHeader">
BACKGROUND</h1><ul><li>
Previous experience as a Room Attendant, Housekeeper, or similar role in a four- or five-star hotel, luxury resort, or upscale serviced residence (minimum 1&ndash;2 years preferred).</li><li>
Demonstrated understanding of luxury housekeeping standards and attention to fine details.</li><li>
Ability to work efficiently, meet strict productivity targets, and maintain quality under time pressure.</li><li>
High level of personal grooming, presentation, and professionalism at all times.</li><li>
Physically fit and able to perform repetitive tasks, including lifting, bending, pushing heavy carts, and standing for extended periods.</li><li>
Flexible availability for rotational shifts, including early starts, late finishes, weekends, and holidays.</li><li>
Positive attitude, team spirit, and genuine passion for delivering exceptional service.</li></ul></div>
<div><h2 class="jobSectionHeader">Required Skills</h2><h3 class="jobSectionHeader">
Soft skills</h3>
Detail Oriented, Team Player, Creativity</div>
<div><h2 class="jobSectionHeader">Values</h2>
Integrity, Fun, Accountability, Care, Inclusive</div>
<div><h2 class="jobSectionHeader">Benefits</h2>
Staff accommodation, Staff transportation, Learning &amp; development programmes, Career development, Hotel restaurant staff rate</div></div>

Room Attendant

Explore 177+ Executive housekeeper in Doha this March. Find roles across top companies and apply now to boost your career.

177 executive housekeeper jobs In Doha

Executive Housekeeper

Executive Housekeeper

Executive Housekeeper

Villa Housekeeper (Luxury Hospitality)

Female Cleaner

Housekeeping - Supervisor

Room Attendant