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administartor - saudi national

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customer operations manager - jeddah

assistant manager - learning & development, jeddah, ksa Jobs in Jeddah

fashion consultant jacquemus jawharat jeddah mall

Chalhoub Group

<div>INSPIRE | EXHILARATE | DELIGHT
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.
Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040. 
What you'll be doing
 At Chalhoub we express the exceptional! As a Fashion Consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store.
<ul><li>You will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews
</li><li>Drive client relationships within an omni-channel approach
</li><li>Provide pre-buying feedback on products
</li><li>Drive eNPS through people experience initiatives and culture
</li><li>Ensure adherence to VM guidelines and Standard operating procedures (SOPs)
</li><li>Ensure click and collect are conducted within SLAs (Service-level agreement)
</li><li>Ensure customer data is properly captured in adherence to marketing team requirements
</li><li>Promote loyalty program (MUSE) and stay up-to-date with app offerings etc..
</li><li>Support with in-store marketing events and activations
</li><li>Keep abreast of all brand social media activities and campaigns
</li><li>Drive sell-throughs within the store
</li><li>Support in-store CX initiatives
</li><li>Provide input to what&rsquo;s working well/what&rsquo;s not working well within the store
</li></ul>What you'll need to succeed
<ul><li>2 Years of experience in Luxury Fashion Brand.
</li><li>Intermediate / Fluent English Language.
</li></ul>What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</div>

Fashion Consultant - Jacquemus (Jawharat, Jeddah Mall)

UrbanStyle Retail Group

Retail Store ManagerUrbanStyle Retail Group | Makkah Province, Saudi Arabia (150 Mall Rd, Jeddah 23461)Why This Role Is ExcitingTake charge of a high-traffic retail environment where leadership directly drives performance. As a Retail Store Manager, you will oversee daily store operations, lead a dynamic team, and play a key role in sales growth and customer experience in a fast-paced retail setting.Pay: $115/hour (competitive retail management rate) Location: Jeddah, Saudi Arabia Schedule: Rotating retail shifts (including weekends and peak shopping hours)What You&rsquo;ll Be Doing (Clear &amp; Impactful)<ul><li>Lead overall store operations and ensure smooth daily workflow</li><li>Manage, train, and motivate retail staff to achieve performance goals</li><li>Monitor sales performance and implement strategies to increase revenue</li><li>Ensure excellent customer service and resolve customer concerns</li><li>Oversee inventory control, stock levels, and merchandising standards</li><li>Handle scheduling, staffing, and shift coordination</li><li>Maintain store cleanliness, organization, and brand presentation</li><li>Support promotional campaigns and in-store marketing activities</li></ul>Most Searched Skills for This Role<ul><li>Retail store management</li><li>Sales performance optimization</li><li>Customer service excellence</li><li>Team leadership and staff supervision</li><li>Inventory and stock management</li><li>Visual merchandising</li><li>Point-of-sale (POS) systems</li><li>Problem-solving and conflict resolution</li><li>Scheduling and workforce coordination</li><li>Communication and interpersonal skills</li></ul>Perks &amp; Benefits<ul><li>Competitive hourly compensation ($115/hour)</li><li>Performance-based bonuses and sales incentives</li><li>Staff discounts on store products</li><li>Career growth opportunities into district or regional management</li><li>Training in retail systems and leadership development</li><li>Supportive and fast-paced work environment</li></ul>About the CompanyUrbanStyle Retail Group is a growing retail organization focused on delivering modern fashion and lifestyle products across key commercial hubs. The company emphasizes strong customer experience, operational efficiency, and team development.Why Work With Us<ul><li>Work in a high-traffic retail location in Jeddah</li><li>Strong opportunities for career advancement in retail leadership</li><li>Be part of a fast-growing and trend-driven retail brand</li><li>Hands-on leadership role with real impact on store success</li><li>Supportive management culture focused on performance and growth</li></ul>Apply NowIf you are a motivated leader with a passion for retail and customer experience, this is your opportunity.Apply today and take the next step in your retail management career.نوع الوظيفة: دوام كاملالراتب المدفوع: ﷼١١٥٫٠٠&nbsp;لكل شهرموقع العمل: بشكل شخصي

Retail Store Manager

Renaissance Corporate Services

Find Your Shangri-La in Shangri-La
 
Shangri-La Jeddah
 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.
 
203 stylish rooms and suites plus 17 luxury serviced apartments.
 5 restaurants and lounges, including the legendary Shang Palace
 Convenient for Jeddah’s popular landmarks and Red Sea Mall
 116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities.
 
Job Summary: 
To be responsible of Ensuring that calls to the Service Centre are promptly answered and requests are followed through to the concerned department.
 
As a Service Centre, we rely on you to,
 
To have knowledge of the operational systems at Telephone / Service Centre
 e.g. PABX / Call Centre System / Call Accounting Software.
 To have knowledge of Shangri‐La’s standard operating policies and procedures for the Service Centre.
 Ensures all calls from guests and external calls are handled professionally and with care adhering to hotel’s and Shangri‐La policies and procedures.
 Ensures correct transmission and receipt of facsimile.
 Accurately records all requests for wake‐up calls and ensures they are handled correctly.
 Answer all incoming calls.
 Records and channels guest request to appropriate departments, If required, performs follow‐up calls to guests concerned to ensure service / facility defect has been rectified to satisfaction.
 Makes operator assisted calls
 Records guest’s messages
 Knows all the Emergency Procedures of the hotel and how to handle them.
 
What we are Looking For: 
At least 1 year working experience.
 Ability to work flexible hours and shifts.
 Communicates and writes with fluency in English (as well as the Arabic language).
 Responsible and able to take initiative.
 Pleasant, friendly, and cheerful attitude.
 This Position is for Saudi Nationals Only
 
Why Join Us: 
A workplace that values your passion and supports self-realization and personal growth.
 Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
 Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
 Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.
 
We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.
 
We appreciate your interest in joining us. Please note that only successful candidates will be contacted.
 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.

Service Associate - Service Center (174974)

Find Your Shangri-La in Shangri-La
 
Shangri-La Jeddah
 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.
 
203 stylish rooms and suites plus 17 luxury serviced apartments.
 4 restaurants and lounges, including the legendary Shang Palace
 Convenient for Jeddah’s popular landmarks and Red Sea Mall
 116 privately owned Burj Assila Residences.
 
Job Summary: 
The Housekeeping Supervisor under the direct supervision of the Executive Housekeeper and SM-Housekeeping, Housekeeping supervisor assists in directing and controlling all housekeeping activities, ensuring that the cleanliness, orderliness, and physical aesthetics of the area of assignment are maintained in accordance with established standards.
 
As a Housekeeping Supervisor, we rely on you to,
 
Records and notes down items that require repair and follow-up.
 Submits recommendations for painting, repair, furnishing, relocation of equipment and space to the Exec. Housekeeper for consideration.
 Coordinates with Engineering on needed repairs / maintenance work and follows up on outstanding work orders as needed.
 Follows up and re-checks areas which are not attended to within acceptable timeframe.
 Make sure all equipment and area are cleaned.
 Ensure compliance to grooming standards as documented in Employee Handbook.
 May assist in the housekeeping coordination function (e.g., communication), as needed and where volume of tasks permit.
 Drafts/Assists in drafting the housekeeping duty roster by providing information on peak periods as early as 3 days out to serve as guide; ensures information is updated daily.
 
What we are Looking For: 
Has previous experience as housekeeping supervisor in a five-star hotel
 Has high proficiency in both written and verbal English.
 Computer Skills
 Effective Training skills
 Willing to work on extended duty hours.
 
Why Join Us: 
A workplace that values your passion and supports self-realization and personal growth.
 Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
 Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
 Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.
 
We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.
 
We appreciate your interest in joining us. Please note that only successful candidates will be contacted.
 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.

Housekeeping Supervisor (174815)

Find Your Shangri-La in Shangri-La
 
Shangri-La Jeddah
 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.
 
203 stylish rooms and suites plus 17 luxury serviced apartments.
 5 restaurants and lounges, including the legendary Shang Palace
 Convenient for Jeddah’s popular landmarks and Red Sea Mall
 116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities.
 
Job Summary: 
To provides day‐to‐day supervision, direction and leadership to all staff in accordance with the objectives, performance and quality standards established by Shangri‐La Hotels . Ensures that the communication system of the hotel is well maintained and guest communication handled politely and efficiently.
 
As Service Manager – Service Centre, we rely on you to,
 
To have complete knowledge of the operational systems at Telephone / Service Centre
 e.g. Call Centre System / Call Accounting Software.
 To have complete knowledge of Shangri‐La’s standard operating policies and procedures for the Service Centre.
 To have complete knowledge of Shangri‐La’s Programmes e.g. GoldenCircle, Guest History, FFP.
 Supervises the Service Centre operation and work flow to maximize guests’ satisfaction.
 Identifies staff training requirements and service improvements areas.
 Supervises and guides all staff to ensure that hotel’s policies and procedures are adhered to.
 Conducts daily and monthly meetings to highlight areas of improvement in the service aspects and obtain feedback.
 Creates a positive and highly motivated working environment that promotes and develops teamwork.
 Ensures that staff are doing their follow up calls to guest to check for satisfaction in a situation where there is a service / facility defect.
 Ensures all staff have complete knowledge of Emergency Procedures and their roles in an Emergency.
 
What we are Looking For: 
At least 4 year working experience.
 Minimum 2 years experience in an international Class Hotel.
 Able to lead and motivate the team
 Ability to work flexible hours and shifts.
 Communicates and writes with fluency in English as well as the Arabic language.
 Responsible and able to take initiative.
 Pleasant, friendly, and cheerful attitude.
 This Position is for Saudi Nationals Only
 
Why Join Us: 
A workplace that values your passion and supports self-realization and personal growth.
 Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
 Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
 Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.
 
We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.
 
We appreciate your interest in joining us. Please note that only successful candidates will be contacted.
 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.

Service Manager - Service Centre (174975)

Shangri-La Group

<div>
 
 Find Your Shangri-La in Shangri-La
 
 
 
 
 Shangri-La Jeddah
 
 
 
 Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.
 
 
 <ul>
 <li>
 203 stylish rooms and suites plus 17 luxury serviced apartments.
 </li>
 <li>
 5 restaurants and lounges, including the legendary Shang Palace
 </li>
 <li>
 Convenient for Jeddah&rsquo;s popular landmarks and Red Sea Mall
 </li>
 <li>
 116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities.
 
 
 </li>
 </ul>
 
 Job Summary
 
 
 
 The Business Development Executive, under the general guidance and supervision of the Director of Sales &amp; Marketing / Director of Sales, and within established hotel policies and procedures, is responsible for overseeing and executing all sales activities within the assigned area of responsibility. The role focuses on proactively driving business development, strengthening client relationships, and supporting the hotel&rsquo;s overall revenue and commercial objectives through effective client engagement and collaboration.
 
 
 
 As a Business Development Executive, we rely on you to,
 
 
 
 <ul>
 <li>
 Execute sales action plans for assigned market segments in line with the hotel&rsquo;s commercial objectives.
 </li>
 <li>
 Proactively conduct daily sales calls, client meetings, and market visits to generate and convert business opportunities.
 </li>
 <li>
 Coordinate and host site inspections and familiarization visits for prospective and existing clients.
 </li>
 <li>
 Build and maintain strong, long-term relationships with corporate and government partners through regular engagement and follow-up.
 </li>
 <li>
 Participate actively in weekly Sales &amp; Marketing meetings, contributing market insights, client feedback, and revenue opportunities.
 </li>
 <li>
 Collaborate closely with Revenue Management, Marketing, Events, and Operations teams to ensure seamless execution and client satisfaction.
 </li>
 <li>
 Apply effective negotiation skills to optimize revenue while maintaining rate integrity and brand positioning.
 </li>
 <li>
 Ensure timely follow-ups, accurate documentation, and professional handling of all client communications.
 </li>
 <li>
 Represent the hotel with the highest standards of professionalism, service excellence, and brand alignment.
 
 
 </li>
 </ul>
 
 What We Are Looking For
 
 
 
 <ul>
 <li>
 Minimum 1-2 year of experience in hotel sales or a hospitality-related role.
 </li>
 <li>
 Strong verbal and written communication skills in English; Arabic proficiency is a strong advantage.
 </li>
 <li>
 Proactive, confident, and client-focused with a commercial mindset.
 </li>
 <li>
 Good working knowledge of computer applications and sales systems.
 </li>
 <li>
 Well-organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
 </li>
 <li>
 This Position is for Saudi Nationals Only
 
 
 </li>
 </ul>
 
 Why Join Us
 
 
 
 <ul>
 <li>
 A workplace that values your passion and supports self-realization and personal growth.
 </li>
 <li>
 Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
 </li>
 <li>
 Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
 </li>
 <li>
 Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.
 
 
 </li>
 </ul>
 We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.
 
 
 We appreciate your interest in joining us. Please note that only successful candidates will be contacted.
 
 
 Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.
</div>

Business Development Executive

Find Your Shangri-La in Shangri-La
 
Shangri-La Jeddah
 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.
 
203 stylish rooms and suites plus 17 luxury serviced apartments.
 4 restaurants and lounges, including the legendary Shang Palace
 Convenient for Jeddah’s popular landmarks and Red Sea Mall
 116 privately owned Burj Assila Residences.
 
Job Summary: 
As a Guest Relations Officer at Shangri-La Jeddah, you will be the face of our hotel, ensuring that every guest receives exceptional service that reflects our values and beliefs.
 
You will play a vital role in creating memorable experiences by understanding and anticipating the needs of our diverse clientele, which includes cultures from around the globe. Your ability to communicate effectively and build rapport with guests will be essential in fostering a welcoming and inclusive environment.
 
Key Responsibilities: 
To have- Greet and welcome guests upon arrival, ensuring a warm and friendly atmosphere (based on Forbes five-star standards).
 Assist guests with check-in and check-out processes, providing information about hotel services and amenities.
 Address guest inquiries, concerns, and complaints promptly and professionally, ensuring a high level of satisfaction.
 Maintain a thorough knowledge of hotel facilities, services, and local attractions to provide accurate information to guests.
 Collaborate and communicate with various departments to ensure seamless service delivery and guest satisfaction.
 Organize and coordinate special requests, such as room preferences, celebrations, and transportation needs, etc
 Conduct regular follow-ups with guests during their stay to ensure their needs are met and to gather feedback.
 Promote our hotel loyalty program Shangri-La Circle and encourage repeat visits through personalized service.
 Uphold the hotel’s standards of service excellence and contribute to a positive team environment.
 
Desired Personality Traits: 
Culturally Sensitive: An understanding and appreciation of both Asian and Arabic cultures in particular, with the ability to navigate cultural nuances in communication and service.
 Empathetic: A genuine desire to understand and meet the needs of guests, demonstrating compassion and attentiveness.
 Charismatic: A warm and engaging personality that makes guests feel valued and welcomed.
 Proactive: Anticipates guest needs and takes initiative to provide solutions before issues arise.
 Adaptable: Comfortable working in a fast-paced environment and able to adjust to changing situations and guest preferences.
 Detail-Oriented: A keen eye for detail to ensure that every aspect of the guest experience is flawless.
 Excellent Communicator: Strong verbal and written communication skills in both English and Arabic; proficiency in additional languages is a plus.
 Team Player: Collaborative spirit with the ability to work effectively with colleagues across various departments.
 Problem Solver: Strong critical thinking skills to address and resolve guest concerns efficiently.
 
What we are Looking For: 
Bachelor’s degree in Hospitality Management, Business Administration preferred but not mandatory
 Previous experience in guest relations or a similar role in a luxury hotel environment is preferred.
 Knowledge of hospitality software (OPMS) and systems is an advantage.
 Strong understanding of the luxury hospitality market in Saudi Arabia.
 Chinese speaker
 
Why Join Us: 
A workplace that values your passion and supports self-realization and personal growth.
 Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
 Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
 Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.
 
We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.
 
We appreciate your interest in joining us. Please note that only successful candidates will be contacted.
 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.

Guest Relations Officer (174972)

Explore 221+ Fashion consultant jacquemus jawharat jeddah mall in Jeddah this May. Find roles across top companies and apply now to boost your career.