operations manager

finance manager

logistics coordinator

operations executive

logistics manager

fleet operations manager

kiwiride

Operations Manager is a creative leader with a passion for innovation, problem solving skills, ability handle difficult circumstances to create a world class customer experiences. The one who is responsible for stable and sustainable fleet, a leader of specialists to drive performance in the region. The person who is an integral part of creating work instructions and mechanism as well as driving process execution and efficiency through data-based decisions and analytical problem-solving. Able to coach team members for continuous improvement of operations and overall team success performance.
 Duties and responsibilities include but are not limited to: 
<ul>
 <li>Recruit, select, train, assign, schedule, coach, counsel and discipline employees</li>
 <li>Plan and review compensation actions; enforcing policies and procedures</li>
 <li>Able to lead specialists (Head Fleet Dispatcher, Fleet Controller, Security, Technical Service, etc.</li>
 <li>Can multitask from data analysis and interpretation, customer service complaints, supply and demands of resource.</li>
 <li>Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions</li>
 <li>Develop operations systems by determining product handling and storage requirements; develop, implement, enforce and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management and shipping</li>
 <li>Master KIWIride mobile applications, KIWI staff mobile application and Fleet Management Systems as primarily tools in monitoring, controlling and managing the fleet overall.</li>
 <li>Accomplish operations and organization mission by completing related results as needed</li>
 <li>Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations</li>
 <li>Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees</li>
 <li>Plan and coordinate staff schedule</li>
 <li>Manage relationships with key operations vendors</li>
 <li>Serve as primary point of contact when there are customer issues related to equipment quality, customer service, or accidents and mishaps on-site. </li>
 <li>Communicate all operating policies and/or issues at department meetings</li>
 <li>Review and approve all operational invoices and ensure they are submitted for payment</li>
 <li>Ability to make reports, analyze data, identify trends and performance improvements opportunities.</li>
 <li>Train, measure and correct the daily performance of operations specialists.</li>
 <li>Manage a fleet for deployment, collection and recovery as needed.</li>
 <li>Work closely with the inventory manager and team to perform analysis of our inventory and ensure we are utilizing our inventory effectively, purchasing the right equipment, maintaining solid inventory data and reduce sub-rental expenses</li>
 <li>Communicate operations status, concerns and important issues to top management.</li>
</ul>
 Our preferred candidate will have: 
<ul>
 <li>College degree in Engineering, Computer Science, Information technology, Master degree is a plus factor.</li>
 <li>Minimum 7 years of Technical work experience in handling fleet operations, 3+ years of operations management experience.</li>
 <li>Excellent communication skills requiring to ensure proper flow of information between various departments</li>
 <li>Leadership skills constantly keep his team motivated and be on his toes so that balance is maintained between the various organizational aspects.</li>
 <li>Technically sound mind who has in depth experience in Software and Hardware technology to be able to adopt in changing technology.</li>
 <li>Ability to multi task to deal with a number of aspects like budget management, vendor management, logistics, inventory</li>
 <li>Analytical mindset which uses data to understand rider behavior and accurately deploy scooters to serve user needs.</li>
 <li>Process oriented who has a sound knowledge of the business processes and must remain updated with the changing market trends.</li>
 <li>Ability to work under pressure who can handle stress properly.</li>
 <li>Able to work nights and weekends as needed</li>
 <li>Organization, Decision-Making, People Management, Critical Thinking and Problem Solving Skills,</li>
 <li>Delegation, Team Work, Adaptability, Stress Tolerance.</li>
 <li>Data Entry and Reporting Skills, Deadline and Result Oriented.</li>
</ul>

Operations supervisor

V Group Limited

<div><div>Vacancy No<div> VN15112</div></div> 
<div>
Employment Type<div> Permanent</div></div> 
<div>
Location Country<div> United Arab Emirates</div></div> 
<div>
Work Location<div> Dubai</div></div> 
<div>
Who are V?<div> As a global leader in ship management and marine services, we add value to a vessel&rsquo;s operations. Operating around the clock and around the world, V. gives every client the quality and efficiency they need in every sector. Covering crew management and recruitment, quality ship management and technical services, together with supporting management and commercial services, V. has an unrivalled industry knowledge with performance assured. Our values, We Care, We Collaborate, We Challenge, We are Consistent, We Commit and Deliver, are at the heart of everything we do and they support our strategy of Investing in Talent. We are always interested in making contact with talented individuals - people who will demonstrate our values and deliver great service, for internal and external stakeholders.</div></div> 
<div>
Overall Purpose of The Job<div><div><div>
To ensure Technical policies and procedures are consistently applied across their assigned vessels. 
 
Be the Primary Responsible &amp; Accountable person for the assigned Vessels. Manage the Vessels to the highest Safety Standards in compliance with legal and regulatory requirements and in accordance with V.Ships VMS, ensuring flawless service delivery to customers. Trust the fleet cell team to support him/her throughout all fleet operations.</div></div> 
</div></div> 
<div>
Key Responsibilities and Tasks<div><div><div>
Safety 
Safety is our first priority and the Fleet Superintendent has, in cooperation with the Fleet Manager, the authority and the accountability for taking necessary decisions that ensure constant safe operation and that everybody comes home safe and that we protect the environment. 
 
Customer 
Our Customers are our second priority after safety. The Fleet Superintendent is responsible for delivery of technical management service to the Customer. The Fleet Superintendent&rsquo;s position is the link between the Customer and his/her ship and the responsible person for ensuring that the Customer fully benefits from the operational performance of his/her ship. 
 
Ownership 
Own the operation of the vessels managing them to the highest safety standards, effectively and efficiently in the provision of management services required under the Management Agreement and VMS. Plan, control and execute all activities connected with maintenance, repairs, dry-docking, conversion or modification of assigned vessels. This to be in line with Flag, Class and Statutory Requirements. 
 
Leadership 
Authorise selection process of Senior Officers for assigned Vessels, build and maintain a professional and effective working relationship with senior ship colleagues to influence the development of a strong safety culture. Conduct Senior Officer Performance Appraisals in accordance with VMS procedures and play an active role in their personal development 
 
PMS 
Responsible for PMS, to ensure that the job descriptions and maintenance intervals assigned to all machineries is as per makers manual, and that repairs history / spares consumed are correctly recorded in ShipSure for future reference and insurance claims / audits. 
 
Client 
Serve as the first contact point for the assigned vessels and liaise with respective Clients. Provide timely &amp; accurate reports to Clients regarding the management, expenditure &amp; condition of the Vessel as per the SMA and as agreed with the Clients. 
 
Monitor 
Monitor vessel performance trends including speed, fuel and lubricating oil consumptions, and implement timely remedial actions where these are outside agreed or expected parameters. Monitor and energy consumption on board the ships, ensuring that the vessels are operated most economically at all times. 
 
Report Issues 
Ensure that any issues that affect, or may affect, the safety, environmental or operational performance of assigned vessels are reported in time. 
 
Planning 
Plan Dry Dock, Vacation, Ships inspections and other absences with your Fleet Manager to ensure a consistent service to your Customers. Prepare &lsquo;visitation&rsquo; plans to gain thorough knowledge of the assigned vessels and safety culture onboard. 
 
Quality 
In conjunction with the Shipboard team and the Marine Superintendent prepare vessels for inspection/audit by PSC, Flag, Oil Major and similar bodies. Deficiencies which can have an adverse effect on the commercial operation of the ship should be promptly reported to your line manager. Ensure all third party inspections are passed and that observations match individual KPI. 
 
Reporting 
To be an advocate of ShipSure and ensure it is properly utilised within the fleet cell. Support and assist colleagues where required and provide constructive feedback to aid continuous improvement of the system. 
 
Finance 
Work with relevant members of the Fleet Cell and Vessel to co-ordinate all information required for the preparation of the vessels&rsquo; running cost budget. Maintain strict control of all aspects of vessel expenditure. No out of Budget spending without prior consent of the Client. 
 
Day to Day 
Discuss with Ships&rsquo; Command the work plan, running costs, spares and stores situation and other issues of concern and report/correction on same.</div></div> 
</div></div> 
<div>
What can I expect in return?<div> V. Group can offer you a market leading salary and benefits package, in addition to significant opportunities for career growth and personal development. This a great opportunity to join a true leader in the maritime sector - a company that has exciting plans for future growth.</div></div> 
<div>
Essential<div><div><div><ul><li>Recognised Engineering or Naval Architecture qualification and/or relevant experience at sea.</li><li>Good communication (oral and written) and English language skills,</li><li>Good interpersonal skills with the ability to engage and interact with people at all levels.</li><li>Good planning and organisational skills,</li><li>An ability to develop creative and effective solutions to problems.</li></ul></div></div> 
</div></div> 
<div>
Desirable<div><div><div><ul><li>2 Year&rsquo;s experience as a senior shipboard officer on relevant ship type</li><li>Previous experience as a Fleet Superintendent in a Technical Department, or previous experience in a Senior Engineering/Naval Architecture position in the Marine Industry.</li><li>Member of IMarEST and Engineering Council registration or other equivalent recognised professional registration</li><li>Basic financial understanding and some experience in administering budgets.</li></ul></div></div> 
</div></div> 
<div>
Applications Close Date<div> 30 Nov 2025</div></div></div>

Fleet Superintendent

Fleet Controller oversees fleet operated by a company. The one who is responsible for the health and performance of vehicles in the city, a key member of the local fleet operations team dedicated to providing riders with excellent service. To lead local monitoring, deployment, collection of scooters within the city, ensuring the availability of scooters nearby
 Duties and responsibilities include but are not limited to: 
<ul>
 <li>Ensuring world class fleet operations within the city</li>
 <li>Master KIWIride mobile application for Android and iOS, KIWI staff mobile application and Fleet Management Systems which are the main tools in operating the business.</li>
 <li>Track and monitor fleet metrics using internal tools to ensure deployment, collection and overall fleet activities are achieved.</li>
 <li>Work with and support the team, including strategic operations, fleet operations.</li>
 <li>Communicate well to Head Fleet Dispatcher for a successful implementation of the plan.</li>
 <li>Attend group meeting, sharing work status, related concerns for the improvement of operations team.</li>
 <li>Ability to make reports in order to see operations status, able to make recommendations for continuous operation improvements contributing for the expansion and profits of the business.</li>
 <li>Manage fleet count correctly by updating the scooter details log daily, sharing to key members scooter inventory in the warehouse, functional, need for repair ensuring correct asset count.</li>
 <li>Ability to plan and lead Drivers and Helpers about the delivery, deployment, collection and recovery.</li>
 <li>Update and maintain important documents regarding fleet.</li>
 <li>Ability to make decision tactfully should challenges arise.</li>
</ul>
 Our preferred candidate will have: 
<ul>
 <li>College degree preferably BS Engineering, Computer Science, Information Technology.</li>
 <li>Ideally minimum of 3-year work experience in fleet management as well as managing teams.</li>
 <li>Ability to prioritize workload and thrive in a fast paced team environment.</li>
 <li>Demonstrated sound judgment, initiative and tactful communication skills while dealing with critical information.</li>
 <li>Ability to lead members of the team.</li>
 <li>Team player who thinks analytically and uses a data-driven mentality in making decisions.</li>
 <li>Willing to work irregular hours and be on call in support of operation.</li>
 <li>Ability to adapt easily to changing priorities.</li>
 <li>Strong work ethic with a professional, positive attitude.</li>
 <li>Mechanically and logistically savvy, willing to learn quickly and do hands-on and able to troubleshoot operational problems quickly and efficiently.</li>
 <li>Excellent written and verbal communication skills.</li>
 <li>An innovative, goal-oriented and results driven approach.</li>
 <li>Preferred with driver s license.</li>
</ul>

Fleet Controllers

EXCELLENCE DRIVING

We are looking for a Fleet Coordinator to join our growing team. The ideal candidate will be responsible for managing and maintaining our bike fleet to ensure smooth day-to-day operations and compliance with RTA regulations.Key Responsibilities :Oversee the fleet of delivery bikes, including handover, receiving, and allocation.Manage garage operations, mechanics, and ensure timely maintenance of bikes.Handle RTA portal activities: new bike registration, renewals, and compliance.Address riders&rsquo; bike issues promptly, including roadside breakdown support.Monitor and allocate Salik and fines across the fleet.Ensure performance and preventative maintenance of all bikes.Manage demand and supply of bikes to support business operations.Handle insurance-related cases in the event of accidents.Coordinate with riders, mechanics, and management for seamless operations.Maintain accurate records of fleet usage, repairs, and costs.Requirements:Proven experience in fleet coordination/management, preferably in courier/logistics sector.Strong knowledge of RTA rules and regulations for delivery bikes.Ability to manage mechanics and garage operations.Problem-solving skills for on-road and operational challenges.Good knowledge of Salik, fines, and insurance processes.Strong organizational and communication skills.Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per month

Fleet Coordinator- Delivery Service

Porter

<div>
 
 
 About Porter
 
 
 
 Porter is a leading tech-driven logistics platform focused on empowering businesses and individuals with efficient, reliable, and affordable mobility solutions. Our mission is to revolutionize intra-city logistics by leveraging technology, data, and innovation to improve operations while delivering an excellent experience for our customers and partners.
 
 
 
 
 
 
 
 
 
 
 Role Overview
 
 
 
 We are looking for a Senior Business Associate (SBA) to drive performance, retention, and operational excellence for our 2Wheeler business in the UAE. This is a high-ownership role focused on rider and vendor operations, platform experience, and business growth. The ideal candidate will combine strong analytical capability with sharp business acumen and operational rigor.
 
 
 
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 Supply Management
 
 
 <ul>
 <li>
 Plan monthly/quarterly supply requirements in collaboration with the Supply Lifecycle team.
 </li>
 <li>
 Lead inorganic fleet expansion &ndash; set zonal targets and onboarding plans.
 </li>
 <li>
 Drive lead generation and activation efforts with the city operations team.
 </li>
 <li>
 Ensure adherence to city-level operational policies and regulatory guidelines.
 </li>
 </ul>
 
 
 Platform Experience
 
 
 <ul>
 <li>
 Monitor and improve Fulfilment Rate (FF%), Service Level Adherence (SLA), and ETA vs ATA accuracy.
 </li>
 <li>
 Build and maintain vendor dashboards to track rider performance, attendance, and SLAs.
 </li>
 <li>
 Conduct regular Voice of Partner (VOP) and Voice of Customer (VOC) sessions to uncover insights and improvement areas.
 </li>
 <li>
 Identify top ticketing issues and collaborate with central teams to drive resolution.
 </li>
 </ul>
 
 
 Business Growth
 
 
 <ul>
 <li>
 Track MAU, acquisitions, wallet share, and ensure alignment with AOP targets.
 </li>
 <li>
 Analyse demand trends and deploy fleet resources effectively.
 </li>
 <li>
 Study competitor landscape (pricing, features, discounts, service quality) and suggest counter-strategies.
 </li>
 <li>
 Identify and address key growth blockers in the funnel.
 </li>
 </ul>
 
 
 Reporting &amp; Process Excellence
 
 
 <ul>
 <li>
 Deliver W.O.W rider performance reports, vendor-wise analysis, and actionable insights.
 </li>
 <li>
 Develop SOPs for terminations, asset audits, and vendor engagement.
 </li>
 <li>
 Work with product and analytics teams to automate reporting and streamline operations.
 </li>
 </ul>
 
 
 
 
 
 
 Must-Have Skills &amp; Experience
 
 
 <ul>
 <li>
 2&ndash;4 years of experience in fleet ops, business analysis, or vendor management (aggregator background preferred).
 </li>
 <li>
 Proficiency in Excel/Google Sheets; working knowledge of SQL and BI tools is a plus.
 </li>
 <li>
 Strong analytical mindset with an ability to interpret data and make business decisions.
 </li>
 <li>
 Excellent communication and stakeholder management skills.
 </li>
 </ul>
 
 
 
 
 
 
 Behavioral Attributes
 
 
 <ul>
 <li>
 High ownership and accountability.
 </li>
 <li>
 Strong attention to detail and process adherence.
 </li>
 <li>
 Proactive and solution-oriented, with a data-driven approach.
 </li>
 </ul>
 
 
 
 
 
 
 What We Offer
 
 
 <ul>
 <li>
 High-impact role in a rapidly scaling, tech-first logistics company.
 </li>
 <li>
 Dynamic, fast-paced, and collaborative work environment.
 </li>
 <li>
 Competitive compensation and benefits.
 </li>
 <li>
 Exposure to cutting-edge operations, analytics, and growth strategies.
 </li>
 </ul>
 
 
</div>

Category Specialist-2W

AGMC

Job Purpose:The primary purpose of this role is to ensure efficient and effective management of the vehicle fleet at Budget Rent a Car UAE. This includes entering and updating fleet data, managing vehicle replacements and non-revenue movements in Armada, monitoring driver attendance and overtime, assisting walk-in customers with vehicle servicing and issues, coordinating vehicle repairs under warranty, addressing breakdown issues, scheduling timely vehicle deliveries to clients, and attending customer calls when necessary.Roles and Responsibilities:<ul><li>Entering &amp; updating the fleet &amp; Lease details, replacements (LRVV), Non-revenue movements (NRM) in Armada.</li><li>Monitoring the attendance of drivers and OT</li><li>Assisting customers who have come in without booking for servicing or other vehicle related issues to the workshop.</li><li>Coordinating and informed the team when vehicles comes for repairs under warranty</li><li>Helping the team for any breakdown issues reported.</li><li>Timely delivery of vehicles to clients by scheduling the drivers for duty as per client requests and their convenience</li><li>Attending customer calls when required</li><li>Maintain an inventory of all vehicles in fleet, including their make and model, purchase date current millage and any outstanding repair that need to be made.</li><li>Coordinating vehicle reservation, usage and maintenance request.</li><li>Monitoring and tracking vehicle inventory to ensure adequate supply level.</li><li>Communicating with drivers ensure that they are aware of their schedules and responsibility.</li><li>Coordinate with Fleet supervisors to develop and implement policies and procedures related to fleet management.</li><li>Monitoring and analyzing fleet data to identify opportunities for improvement.</li><li>Preparing reports related to fleet operation and presenting them to Supervisors.</li><li>Developing and maintaining schedule for vehicle maintenance and repairs.</li></ul>Education Qualification and Experience:<ul><li>Fleet efficiency and productivity.</li><li>Tracking and reporting fuel and maintenance expenses.</li><li>Managing vehicle inventory and scheduling replacement.</li><li>Collaborating with other departments to optimise fleet use.</li><li>Ensuring compliance with safety and regulatory standards.</li><li>A high school diploma/A bachelor equivalent</li><li>2-3 years in industry</li><li>Proven ability to work independently and with others.</li><li>Able to manage complex human relationships and culturally sensitive.</li><li>MS Office advanced skills</li></ul>Job Types: Full-time, PermanentPay: AED3,000.00 - AED5,000.00 per monthApplication Question(s):<ul><li>What is your expected salary?</li><li>Are you comfortable with rotational shifts?</li></ul>

Fleet Coordinator

Moove

<div>
 
 
 About Moove
 
 
 
 
 Moove
 
 is building the world&rsquo;s largest fleet and best-in-class technologies that power mobility platforms. Its flagship Drive-to-Own (DTO) product democratises access to vehicle ownership with a revolutionary revenue based financing model, enabling underserved mobility entrepreneurs to thrive.
 
 
 Moove&rsquo;s growth has been fuelled by its global Uber partnership and support of leading investors and lenders, including Uber, Mubadala, BlackRock, MUFG, and many others. With operations now spanning 19 cities across 6 continents - Africa, Asia, Europe, North America, South America, and the Middle East - Moove continues to expand its offerings through strategic acquisitions and partnerships with industry leaders, including Waymo and Uber. Moove is transforming mobility to make it safer, more efficient and accessible to all, while providing economic opportunities and supporting skills development in the mobility sector.
 
 
 
 
 
 
 
 What You&rsquo;ll be Doin
 
 
 
 
 gCustomer Service Managemen
 
 
 <ul>
 <li>
 tLead the Customer Service (CS) team to deliver timely, professional, and empathetic support to drivers
 </li>
 <li>
 </li>
 <li>
 .Develop and implement customer service processes to resolve driver issues, escalations, and complaints
 </li>
 <li>
 </li>
 <li>
 .Monitor key service metrics (response time, resolution rate, driver satisfaction) and drive continuous improvement
 </li>
 <li>
 </li>
 <li>
 .Ensure compliance with UAE labor laws, visa/renewal processes, RTA regulations, and Moove policies in all driver-related interactions
 </li>
 </ul>
 
 
 
 
 
 .Driver Onboarding &amp; Engagemen
 
 
 <ul>
 <li>
 tOversee the full driver onboarding process including documentation, RTA licensing, background checks, and platform activation
 </li>
 <li>
 </li>
 <li>
 .Conduct orientation sessions to familiarize drivers with Moove policies, vehicle usage, telematics, and Uber/Careem guidelines
 </li>
 <li>
 </li>
 <li>
 .Ensure smooth transition of new drivers into operations and performance alignment within the first 30 days
 </li>
 <li>
 </li>
 <li>
 .Design and implement driver engagement programs to enhance retention, morale, and productivity
 </li>
 </ul>
 
 
 
 
 
 .Operational Excellenc
 
 
 <ul>
 <li>
 eCollaborate with Fleet, Finance, and Ops teams to ensure seamless communication and issue resolution
 </li>
 <li>
 </li>
 <li>
 .Track driver performance, flag underperformance, and coordinate action plans with Operations
 </li>
 <li>
 </li>
 <li>
 .Manage CS &amp; onboarding reports, highlighting key trends, challenges, and improvements to leadership
 </li>
 <li>
 </li>
 <li>
 .Leverage technology solutions (CRM, telematics dashboards, onboarding tools) to streamline processes
 </li>
 </ul>
 
 
 
 
 
 .Leadership &amp; Team Developmen
 
 
 <ul>
 <li>
 tTrain, coach, and mentor the CS &amp; onboarding team to deliver consistently high performance
 </li>
 <li>
 </li>
 <li>
 .Foster a culture of empathy, accountability, and excellence in customer and driver interactions
 </li>
 <li>
 </li>
 <li>
 .Act as the escalation point for complex driver cases and ensure timely resolution
 </li>
 </ul>
 
 
 
 
 
 .
 
 What You will need for this positi
 
 
 <ul>
 <li>
 onBachelor&rsquo;s degree in Business Administration, Operations, or related fiel
 </li>
 <li>
 </li>
 <li>
 
 d.5+ years of experience in Customer Service and/or Driver Onboarding, preferably within the limousine, ride-hailing, fleet, or mobility secto
 
 </li>
 <li>
 </li>
 <li>
 r.Strong knowledge of UAE labor law, visa/renewal policies, and RTA limousine regulation
 </li>
 <li>
 </li>
 <li>
 s.Excellent communication, conflict resolution, and problem-solving skill
 </li>
 <li>
 </li>
 <li>
 s.Experience managing teams in a fast-paced operational environmen
 </li>
 <li>
 </li>
 <li>
 t.Proficiency in CRM systems (HubSpot, Zendesk, etc.), MS Office Suite, and Google Sheet
 </li>
 </ul>
 
 
 
 
 
 
 
 
 s.
 
 
 Who You'll Be Working w
 
 
 
 ith:Directly reporting to our Country Manager, and closely working with our Operations T
 
 
 
 eam.About the
 
 
 
 teamOur team is collaborative, positive, curious, and engaged. We think fast, work smart, laugh often, and are looking for like-minded people to join us in our mission to disrupt vehicle ownership and make financial freedom within re
 
 
 ach.Moove is strongly committed to diversity within its community. The Company&rsquo;s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independen
 
 
 
 tly.Pre-hiring Noti
 
 ce: Moove relies on the accuracy of information contained in employment applications, as well as the accuracy of other data presented throughout the hiring process and during employment. Any misrepresentations, falsifications, or material omissions in any information or data provided by an applicant may result in the applicant being excluded from further consideration for employment or if an individual has already been hired, termination of employm
 
 
 
 ent.EEO Statem
 
 ent: Moove is an equal opportunity employer and does not discriminate on the basis of gender, race, sexual orientation, marital status, religion, political affiliation or any other protected characteris
 
 tic.
</div>

Operations Manager

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