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floor supervisor - the butcher shop & grill Jobs in Bahrain

floor supervisor - the butcher shop & grill

floor supervisor

Azadea

<div><div>Floor Supervisor(Job Number: FLO000153)</div><div>
Description</div><div><div>
<div>
<div><div><p><b>ABOUT THE COMPANY</b></p></div><div><br>
<p>
AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores.</p></div></div><div><br>
<div>
<p><b>JOB PURPOSE</b></p></div><div><br>
<p>
The Floor Supervisor ensures smooth day-to-day restaurant operations according to the brand's established standards and procedures.</p></div></div><div><br>
<div>
<p><b>RESPONSIBILITIES</b></p></div><div><br>
<ul><li> Participate in the restaurant's opening and closing procedures, ensuring adherence to norms and guidelines. Check merchandise and displays daily to maintain brand standards.</li></ul>
<ul><li> Support others by conducting monthly inventory tasks for all brand equipment, following established procedures.</li></ul>
<ul><li> Follow a range of mandatory procedures to ensure proper uniform and personal hygiene cleanliness at all times, for oneself and others.</li></ul>
<ul><li> Participate in achieving the organization&rsquo;s goals, meeting the brand's set targets, and ensuring proper implementation of the Standard Operating Procedures (SOP).</li></ul>
<ul><li> Greet customers upon their arrival, present them with the menu, assist in their selection, and visit their table to ensure satisfaction.</li></ul>
<ul><li> Carry out various customer service activities, including handling customer bills, cases, and inquiries that are more complex or outside the norm.</li></ul>
<ul><li> Carry out functional supervisory duties, including delegating tasks, establishing deadlines, overseeing results and quality, providing training, and communicating team requests to higher management.</li></ul>
<ul><li> Oversee the work of all staff members and closely monitor adherence to the brand's prescribed preparation techniques.</li></ul>
</div>
</div><br>
</div></div></div><div>Qualifications</div><div><div>
<div>
<div><div><p><b>LANGUAGE &amp; TECHNICAL SKILLS</b></p></div><div><br>
<p><b>
Language Proficiency</b></p>
<ul><li> Fluency in English. Fluency in Arabic is a plus.</li></ul>
<p><b>
Technical Skills</b></p>
<ul><li> Proficiency in MS Office</li></ul>
<p><b>
Food Safety Level</b></p>
<ul><li> Level two.</li></ul></div></div><p></p><div><br>
<div>
<p><b>EDUCATION</b></p></div><div><br>
<p>
Technical degree in Hospitality Management, or a related field.</p></div></div><div><br>
<div>
<p><b>EXPERIENCE</b></p></div><div><br>
<p>
Three to five years of experience in F&amp;B operations, or a similar role.</p>
</div>
</div><br>
</div></div><div><div><div><div><p><b>BEHAVIORAL COMPETENCIES</b></p></div><div><br>
<p><b>
Customer Focus</b></p>
<p>
Builds strong customer relationships and delivers customer-centric solutions. For example, keeps in contact with customers to ensure problems are resolved, or to improve customer service. Studies customer feedback and emerging customer needs and uses these to determine some creative new ideas.</p>
<p><b>
Directs Work</b></p>
<p>
Provides direction, delegating, and removing obstacles to get work done. For example, asks questions to understand the desired outcomes for the role; confirms accountabilities with others so that work can be done effectively and efficiently; informs stakeholders when there are delays or problems that will affect them.</p>
<p><b>
Ensures Accountability</b></p>
<p>
Holds self and others accountable to meet commitments. For example, accepts responsibility for own work, both successes and failures. Handles fair share and does not make excuses for problems. Usually meets commitments to others.</p>
<p><b>
Communicates Effectively</b></p>
<p>
Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, listens attentively and takes an interest. Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing.</p>
<p><b>
Situational Adaptability</b></p>
<p>
Adapts approach and demeanor in real time to match the shifting demands of different situations. For example, swiftly and easily adapts approach to a wide array of different or changing situations. Is inquisitive about evolving situations; identifies how to adapt early.</p>
</div>
</div><br>
</div></div><div><div><div><div><p><b>Azadea Group is an Equal Employment Employer &ndash; </b><i>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by relevant local laws.</i></p></div><br>
</div><br>
</div></div></div><div></div><div>Organization: The Butcher Shop &amp; Grill</div><div>
Primary Location: Bahrain-Bahrain, Bahrain City Center</div><div>
Schedule: Full-time</div><div>
Unposting Date: Ongoing</div></div>

Floor Supervisor

Azadea Group

<div>
 <p>
  <strong>
   Role Purpose
  </strong>
 </p>
 <p>
  The Floor Supervisor is responsible for ensuring smooth day-to-day restaurant operations as per the brand's set standards and procedures.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Participate in the restaurant&rsquo;s opening / closing procedures ensuring proper respect of norms and guidelines
  </li>
  <li>
   Greet customers upon their arrival, present them with the menu, assist them in the selection and visit their table to ensure their satisfaction
  </li>
  <li>
   Help in conducting the monthly inventory for all brand equipment
  </li>
  <li>
   Handle customers' bill payments and deal with any complaints
  </li>
  <li>
   Oversee work done by all staff members and closely follow up on the team&rsquo;s abidance by the brand&rsquo;s set preparation techniques
  </li>
  <li>
   Participate in achieving the organization&rsquo;s goals the set targets of the brand and ensure proper implementation of the SOP
  </li>
  <li>
   Always ensure proper uniform and personal hygiene cleanliness
  </li>
  <li>
   Carry out functional supervisory responsibilities that include planning and assigning tasks, setting deadlines, monitoring results and quality, providing training and relaying team's request to hierarchy
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   Technical Degree in Food and Beverage or Hospitality Management
  </li>
  <li>
   3 - 4 years of experience in F&amp;B operations, out of which 1 year in a similar supervisory role
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  * AZADEA is committed to equal employment opportunity for all individuals regardless of race, color, religion, gender, age, marital status, disability, or any other classification.
 </p>
 <p>
  * We aim to give our candidates the best experience possible. But due to the number of applicants applying, we will only get in touch if you have been shortlisted for the role.
 </p>
</div>


Floor Supervisor - The Butcher Shop & Grill

Air Arabia

<div>
 <strong>
  Job Purpose
  <br/>
  <br/>
 </strong>
 To guide, supervise and monitor a team of Call Center agents in terms of operations and sales, providing accurate information in response to enquiries about products and services, making bookings, identifying and resolving problems and customer complaints, preparing and executing action plans; to drive the teams to achieve objectives by maximizing sales and enhancing customers&rsquo; experience ensuring productivity is in line with set measures and company&rsquo;s adopted policies and procedures.
 <br/>
 <br/>
 <strong>
  Key Result Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Defines/sets and drives the sales targets of the assigned team to achieve business goals and maximize profit by developing efficiency and providing guidance on best practices.
  </li>
  <li>
   Co-plans work schedules and duty roster for assigned Inbound team (rotational) to meet anticipated business requirements and objectives, monitors adherence, attendance, leave and overtime records.
  </li>
  <li>
   Supervises a team of Call Center agents; monitors the day-to-day performance of the assigned team to ensure smooth operations; manages/handles traffic in customers&rsquo; inquiries and complaints raised from different channels such as telephone calls.
  </li>
  <li>
   Ensures accurate information on products and services are communicated through the team; monitors performance in terms of sales and achieving revenue.
  </li>
  <li>
   Assists the Supervisor- Inbound/Manager in the daily operations by providing on &ldquo;Floor&rdquo; guidance, support, and monitoring to Call Center agents.
  </li>
  <li>
   Creates a challenging and motivational environment to reduce pressure and drive the assigned team achieve their individual/group targets. Monitors communication such as random calls, minimize errors and track operative performance thereby increasing sales.
  </li>
  <li>
   Manages individual&rsquo;s/team&rsquo;s performance assessment reports on weekly basis to highlight pitfalls, identify gaps and recommend best approaches and methodologies to be adopted to bridge those gaps
   <br/>
   <br/>
  </li>
 </ul>
 Partners with Supervisors/Manager to develop individual/group development plans to enhance the performance of the team, including: coaching, mentoring, counselling, training courses, etc. Conducts induction sessions, product knowledge and system trainings, as well as assessments for new joiners.
 <br/>
 <br/>
 <ul>
  <li>
   Identifies trends in customer service; analyzes pitfalls and complaints; recommends improvements to enhance customers&rsquo; experience and implement best practices in services and operating procedures thus contributing to achieving/maintaining high quality in performance in workflow to increase sales.
  </li>
  <li>
   Ensures all Contact Center technical facilities, systems, tools and equipment (computers, telephones, headsets, etc.) are properly installed, and maintained in coordination with suppliers and IT division.
  </li>
  <li>
   Develops preventive maintenance programs and immediate technical support to all work stations when not fully operational.
  </li>
  <li>
   Performs any additional responsibilities as advised by the Line Manager/Supervisor.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications (Academic, Training, Languages)
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor degree in Management or equivalent.
  </li>
  <li>
   Capable of using technology systems and tools; proficient in Microsoft Office.
  </li>
  <li>
   Fluent in English &amp; Arabic Languages
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Work Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   4+ years of related working experience in a similar role, preferably in aviation; experience with low cost airline is a plus.
  </li>
  <li>
   Knowledge in Call/Contact Center technological systems and tools.
  </li>
  <li>
   Proven skills in analyzing data, identifying pitfalls and recommending effective solutions.
  </li>
  <li>
   Capable of identifying problems and immediately reacting to situations of the different nature such as angry customers, complaints and special requests.
  </li>
  <li>
   Capable of understanding customers&rsquo; problems and direct them in the right channel.
  </li>
  <li>
   Cost-oriented, possesses effective persuasive, negotiation, problem solving and decision making skills.
  </li>
  <li>
   Ability to use a balance of technical expertise, and interpersonal relations to execute new initiatives that support company&rsquo;s objectives.
  </li>
  <li>
   Possesses effective communication skills that enable him/her utilize in building sales and marketing techniques.
  </li>
  <li>
   Ability to work for long working hours and under pressure.
  </li>
  <li>
   Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.
  </li>
 </ul>
</div>


Duty Supervisor

CALO

<div><p><b>About</b><b> Calo</b></p><p>
Launched in November of 2019, Calo is on a mission to make healthy easy. We&rsquo;re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology.</p><p><b>
Role Overview</b></p><p>
We&rsquo;re looking for a star team player who&rsquo;s passionate about maintaining a clean and safe working environment at all times to join our production team in Bahrain.</p><p><b>
Main Responsibilities</b></p><ul><li>
Strive to uphold all hygiene and sanitation regulations, ensuring that all equipment in the kitchens and dishwashing areas is clean and in good working order.</li><li>
Help create cleaning schedules for the team and be the main point of contact.</li><li>
Ensure all stewarding team members arrive for their scheduled shift punctually and in clean uniforms.</li><li>
Managing the stewarding team and maintaining cleanliness, be sure to report any deficiencies.</li><li>
Ensuring that the right cleaning tools and chemicals are used in the kitchen facility at all times.</li><li>
Lead and supervise the stewarding team in all aspects and ensure standards are followed.</li><li>
Conduct training and assist with diagrams, log sheets, &amp; documentation.</li></ul><p><b>
Ideal candidate</b></p><p><b>
Qualifications</b></p><ul><li>
Previous experience as a Stewarding Supervisor or in a similar supervisory role.</li><li>
Proven track record in managing cleaning operations in kitchens or food production environments.</li><li>
Familiarity with HACCP standards and sanitation regulations.</li><li>
Experience in creating and managing cleaning schedules.</li><li>
Hands-on experience with stewarding equipment and dishwashing machinery.</li><li>
Ability to conduct training sessions, prepare documentation, and maintain records.</li><li>
Must be currently based in Bahrain.</li></ul><p><b><br>
Knowledge &amp; Competency</b></p><ul><li>
Strong understanding of hygiene and sanitation procedures for kitchens.</li><li>
Knowledge of chemical dilution systems such as TDS (Training Data Sheets) &amp; MSDS (Material Safety Data Sheets).</li><li>
Ability to maintain the cleanliness of all kitchen areas, machinery, and tools.</li><li>
Capable of leading a team to consistently meet standards and regulations.</li><li>
Able to train and re-train new staff on hygiene and cleaning protocols.</li><li>
Well-organized and detail-oriented with strong follow-up skills.</li><li>
Familiarity with proper use, storage, and safety handling of cleaning chemicals.</li></ul><p><b>
Personality</b></p><ul><li>
Clear communication skills with a friendly and approachable personality.</li><li>
Strong leadership and teamwork abilities.</li><li>
Ability to remain calm and solution-oriented under pressure.</li><li>
Punctual, reliable, and committed to high standards of cleanliness.</li><li>
Proactive and takes initiative to identify and resolve issues before they escalate.</li><li>
Positive attitude with the ability to motivate and inspire the team.</li></ul><p>
</p><p>WNLCyHmRUB</p></div>

Stewarding Supervisor

Ramada by Wyndham Bahrain Adliya

<p>Housekeeping Supervisor Job Description</p><p>You will be responsible for supervising and coordinating the work of housekeeping staff, ensuring that all guest rooms, public spaces, and back-of-house areas are clean and well-maintained.</p><p>Your key duties will include managing daily housekeeping schedules, assigning tasks to housekeeping staff, and ensuring that each employee has the necessary training to perform their duties effectively. You will also be responsible for conducting regular inspections of guest rooms and public areas to ensure that they meet the highest standards of cleanliness and hygiene.</p><p>You will also be required to perform a range of housekeeping tasks, such as cleaning guest rooms, public areas, and back-of-house spaces. You will be expected to have a thorough knowledge of cleaning products and techniques, and to be able to use cleaning equipment safely and effectively.</p><p><b>DUTIES AND RESPONSIBILITIES:</b></p><ul><li>Responsible for the smooth operation of the floor assigned.</li><li>Responsible for the performance of the housekeeping team.</li><li>Supervise Room Attendants</li><li>Organises and facilitates the room-making process.</li><li>Daily allocation of rooms and deep cleaning tasks to team members.</li><li>Responsible for the cleanliness of guest rooms, corridors, and heart of the house area of the floor.</li><li>Checks the occupied and departure rooms, giving special attention to guest needs.</li><li>Ensures that the entire operation is performed as per the laid down standards.</li><li>Manage guest requests, including VIP amenities, and communicating them to the relevant team members</li><li>Routine inspection of guest bedrooms to ensure they meet standards.</li><li>Aware of all room categories and amenities.</li><li>Achieve positive outcomes from guest queries in a timely and efficient manner</li><li>Carry out lost and found procedures.</li><li>Report maintenance issues to the Maintenance/Engineering Department.</li><li>Represent the needs of the team to others in the hotel.</li><li>Comply with hotel security, fire regulations, and all health and safety legislation.</li><li>Assist other departments wherever necessary and maintain good working relationships.</li></ul><p>All applicants should have at least 2 years of hotel experience in the same position.</p><p>All applicants must be locally available in Bahrain. This is for LOCAL HIRE ONLY.</p><p>Job Type: Full-time</p>

Housekeeping Supervisor

Bonapal W.L.L.

<p>Assist Management in developing and implementing core business and marketing plans &amp; develop and implement marketing strategies to maximize restaurant revenues.</p><p>&middot; Train new employees to work in different positions at the restaurant.</p><p>&middot; Make sure that all staff members comply with all fire, safety, health regulations, safe food handling procedures, work schedules, and work duties on a constant basis.</p><p>&middot; Engage customers in positive dialogue to ensure return business and take and resolve any complaints from them.</p><p>&middot; Perform restaurant opening and closing activities and organize management of repair and maintenance issues.</p><p>&middot; Keep track of inventory and order supplies as needed and ensuring that there is minimum wastage of inventories.</p><p>&middot; Monitoring activities of every Receptionist/Supervisor such as check in, check out and money exchange. Coordinates the work of all subordinates to ensure guest satisfaction and compliance to HAUS standards.</p><p>&middot; Ensuring floor staff grooming maintained in compliance with Haus standards.</p><p>&middot; Organize and coordinate with Front Office Management all arrivals and departures of guests, VIP's, groups, billing, and any additional information requested.</p><p>&middot; Cover any FOH position as &amp; when needed (including but not limited to Hosting/ Serving/ Running/ Bakery attendance / bartending&hellip;.)</p><p>&middot; Report all operational details to the restaurant manager.</p><p>&middot; Help the restaurant manager with the team schedules.</p><p>&middot; Doing the team daily briefing when being in charge of the shift, organizing staff breaks</p><p>&middot; Help the restaurant manager preparing all needed paperwork related to HR and finance reports.</p><p>&middot; Following up on any refunds due for guests</p><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Do you have experience working as Restaurant Manager?</li><li>Are you currently residing in Bahrain?</li></ul>

F & B Manager

Downtown Rotana

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
 <br/>
 <br/>
 As a Housekeeping Attendant you are responsible for daily assigned duties as instructed by Supervisors while adhering to hotel policies and procedures and your role will include key responsibilities such as-
 <br/>
 <br/>
 <ul>
  <li>
   Receive work assignment, keys and supplies from the supervisor and sign the key log book accurately
  </li>
  <li>
   Clean rooms and bathrooms, performing any combination of the following duties
  </li>
  <li>
   Keep fire exits and stair ways clear of any obstruction
  </li>
  <li>
   Check and report any maintenance work required immediately
  </li>
  <li>
   Pick up any litter from corridors and pathways
  </li>
  <li>
   Vacuum carpet and upholstered furniture, dust and wipe furniture, empty ashtrays and wastebaskets
  </li>
  <li>
   Make bed, wash sink, bathtub, toilet, tiles, mirrors and floor and polish brass and metal
  </li>
  <li>
   Replenish bathroom supplies and room supplies
  </li>
  <li>
   Tidy and arrange neatly guest toilet articles on vanity top and spot cleans carpet when necessary
  </li>
  <li>
   Clean and keep the guest corridors, service pantries and service areas neat and tidy at all times
  </li>
  <li>
   Remove Room Service tray and trolley from guestroom and corridors
  </li>
  <li>
   Inform valet service to collect guests clothes for laundry, dry cleaning or pressing services
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills
  <br/>
  <br/>
 </strong>
 <strong>
  Education, Qualifications &amp; Experiences
  <br/>
  <br/>
 </strong>
 You should ideally have a vocational training within the Housekeeping Department of a hotel. Good command of English is an advantage.
 <br/>
 <br/>
 <strong>
  Knowledge &amp; Competencies
  <br/>
  <br/>
 </strong>
 The ideal candidate will be a friendly, caring, dedicated individual with good cross cultural sensitivity and the willingness to put in an extra effort and time when required, as well as the passion to serve customers. You will work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike, while possessing following additional competencies-
 <br/>
 <br/>
 Understanding the Job
 <br/>
 <br/>
 Taking Responsibility
 <br/>
 <br/>
 Recognizing Differences
 <br/>
 <br/>
 Customer Focus
 <br/>
 <br/>
 Customer Focus
 <br/>
 <br/>
 Adaptability
 <br/>
 <br/>
 Teamwork
</div>


Housekeeping Attendant

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