marketing manager

operations manager

kitchen steward

assistant restaurant manager Jobs in Dubai

assistant restaurant manager

director of sales

food and beverage director

Confidential

<div>
 
 
 We&rsquo;re Hiring: Director of Food &amp; Beverage &ndash; 5-Star Luxury Hotel, Dubai
 
 
 
 
 
 
 A prestigious 5-star luxury hotel in Dubai is seeking an accomplished
 
 Director of Food &amp; Beverage
 
 to oversee its award-winning dining operations across multiple venues. This leadership role requires a visionary professional with deep knowledge of the UAE hospitality market and a proven track record in luxury hotels.
 
 
 
 
 
 
 Job Summary
 
 
 
 As Director of Food &amp; Beverage, you will be responsible for driving the strategic direction and operational excellence of all F&amp;B outlets, ensuring world-class service and guest satisfaction. You will lead a large and diverse team, optimize revenue performance, and uphold the highest standards of luxury dining in line with the hotel&rsquo;s brand identity.
 
 
 
 
 
 
 Duties and Responsibilities
 
 
 <ul>
 <li>
 Lead, mentor, and inspire a large F&amp;B team across multiple venues.
 </li>
 <li>
 Develop and implement F&amp;B strategies to maximize revenue and profitability.
 </li>
 <li>
 Ensure consistency in service quality, guest experience, and brand standards.
 </li>
 <li>
 Oversee budgeting, forecasting, and cost control across all outlets.
 </li>
 <li>
 Drive innovation in menus, concepts, and guest offerings.
 </li>
 <li>
 Maintain strong relationships with guests, stakeholders, and suppliers.
 </li>
 <li>
 Ensure compliance with health, safety, and hygiene regulations.
 </li>
 <li>
 Recruit, train, and retain top hospitality talent within the F&amp;B division.
 </li>
 <li>
 Collaborate closely with other hotel departments to achieve overall business objectives.
 </li>
 </ul>
 
 
 
 
 
 What We Offer
 
 
 <ul>
 <li>
 Competitive,
 
 tax-free salary
 
 </li>
 <li>
 
 Annual bonus
 
 scheme
 </li>
 <li>
 
 Yearly flight ticket
 
 (depending on status)
 </li>
 <li>
 
 Live-in or live-out accommodation
 
 option
 </li>
 <li>
 
 Transportation allowance
 
 </li>
 <li>
 
 Comprehensive medical insurance
 
 (depending on status)
 </li>
 <li>
 
 Residence visa sponsorship
 
 for self and family (depending on status)
 </li>
 <li>
 
 Schooling allowance
 
 (as per company policy and status)
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Minimum
 
 4 years of experience in a 5-star luxury hotel
 
 in a senior F&amp;B leadership role, managing multiple venues.
 </li>
 <li>
 Excellent knowledge of the
 
 UAE hospitality market
 
 .
 </li>
 <li>
 Proven ability to lead and motivate large, multicultural teams.
 </li>
 <li>
 Strong financial acumen and business development skills.
 </li>
 <li>
 Passion for luxury service, innovation, and exceeding guest expectations.
 </li>
 <li>
 Flexibility to manage a demanding role that extends beyond regular office hours, given the complexity of operations and nightlife venues.
 </li>
 </ul>
 
 
</div>

Director of Food And Beverage

Atlantis The Palm

<div></div><div><div>Director, Food &amp; Beverage 
(16872)</div> 
<div></div>
<div>At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests&rsquo; expectations at every possible turn.</div> 
<div> 
Nestled between the calm turquoise waters of the Arabian Gulf and the majestic Dubai skyline, Atlantis, The Palm is the crown of the world-famous Palm island in Dubai. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple&rsquo;s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it&rsquo;s our passion.</div> 
<div></div>
<div>
Job Summary</div> 
<div></div>
<div>
Support the Vice President, Food and Beverage as a strategic business leader of the property&rsquo;s food and beverage operation for assigned venues. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage operation meets the brand&rsquo;s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand&rsquo;s target customer and property employees and provides a return on investment.</div> 
<div></div>
<div>
Key Duties and Responsibilities</div> 
<div></div>
<ul>
<li>Achievement of budgeted food sales, beverage sales, labor costs through effective rostering &amp; colleague cross utilization and profitability.</li>
<li>Responsible for the department incentive programs and ensuring targets are met.</li>
<li>Assist in preparing/consolidating the yearly budget for the department and in preparing the monthly P&amp;L analyses for each outlet and the department, attend the monthly ISO &amp; KPI tool performance meeting with the Directors.</li>
<li>Ensuring action plans are being followed and addressing reoccurring issues.</li>
<li>Manage the consolidated inventory of Food &amp; Beverage department's OS&amp;E together with the Stewarding department.</li>
<li>Attend and actively contribute to all relevant Food &amp; Beverage meetings and hotel trainings.</li>
<li>Monitor and constantly improve quality and guest satisfaction with the given tools (LQA, IFH Mystery Shopper, JD Power, Tripadvisor, Lobster Ink). Develop and maintain corresponding departmental control procedures.</li>
<li>Ensure all health and safety regulations are strictly established and adhered to.</li>
<li>Assist the Food and Beverage senior management team in handling guest complaints.</li>
<li>Complete market research on competitors.</li>
<li>Completed menu engineering for all outlets as per SOPs.</li>
<li>Ensure that all operating systems are well maintained and audited quarterly (Symphony, SOP&rsquo;s, restaurant reservations system)</li>
<li>Be updated with the local and global food and beverage market trends.</li>
<li>Work together with Training Manager and outlet managers to develop and implement effective training programs.</li>
<li>Have a thorough knowledge and understanding of all food and beverage products and services at the same time be knowledgeable of all services and products offered by the hotel.</li>
<li>Conduct quarterly &ldquo;one to one&rdquo; with subordinates and yearly appraisals.</li></ul> 
<div></div>
<div>Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</div></div>

Director, Food & Beverage

Marriott International

<div>Additional Information 
Job Number25144540 
Job CategoryFood and Beverage &amp; Culinary 
LocationLapita Dubai Parks and Resorts Autograph Collection, Dubai Parks &amp; Resorts, Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div> 
JOB SUMMARY
Assists in leading the property&rsquo;s Food and Beverage operation, including Restaurants, Room Service and Banqueting. Strong knowledge and experience in Banqueting is required, given the scale and importance of this business line. The position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives.
The role also provides strategic oversight and supports the Director of Food &amp; Beverage in leading the department as a whole, ensuring integration and consistency across all areas. The position ensures the Food and Beverage operation meets the brand&rsquo;s target customer needs, ensures employee satisfaction, focuses on growing revenues, and maximizes the financial performance of the department. Delivers products and services to meet or exceed the needs and expectations of the brand&rsquo;s target customer and property employees and provides a return on investment. 
CANDIDATE PROFILE 
Education and Experience<ul><li>High school diploma or GED; 6 years experience in the food and beverage, culinary, event management, or related professional area.</li></ul>
OR<ul><li>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in the food and beverage, culinary, event management, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Developing and Executing Food and Beverage Strategy and Goals<ul><li>Works with direct reports to develop and implement promotions, food and wine pairings, menu items and presentations and refines the banqueting offerings</li><li>Develops a food and beverage operating strategy that is aligned with the brand&rsquo;s business strategy and leads its execution.</li><li>Ensures integration of departmental goals in game plans.</li></ul> 
Leading Food and Beverage Teams<ul><li>Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).</li><li>Works with direct reports to review business in house and potential business in surrounding area and troubleshoot potential challenges/conflicts.</li><li>Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings and staff meetings).</li><li>Reviews staffing levels to ensure that guest service and operational needs are met.</li><li>Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.</li><li>Provides feedback to employees based on observation of service behaviors.</li><li>Utilizes employee feedback and an &ldquo;open door&rdquo; policy to identify and address employee problems or concerns in a timely manner.</li><li>Communicates critical information gained from pre- and post-convention meetings to areas of responsibility.</li><li>Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned.</li><li>Order and purchase equipment and supplies.</li></ul> 
Maximizing Food and Beverage Revenue<ul><li>Reviews financial reports and statements to determine how Food and Beverage is performing against budget.</li><li>Ensures cash control and liquor control policies are in place in food &amp; beverage areas and followed by all related employees.</li><li>Encourages calculated risk-taking to generate incremental revenue and deliver Savvy Service.</li></ul> 
Ensuring Exceptional Customer Service<ul><li>Creates an atmosphere in all food and beverage areas that meets or exceeds guest expectations.</li><li>Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li><li>Strives to improve service performance.</li></ul>
Managing and Conducting Human Resource Activities<ul><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.</li><li>Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.</li><li>Communicates and executes departmental and property emergency procedures.</li><li>Hires food &amp; beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.</li><li>Ensures new hires participate in the department&rsquo;s orientation program and receive the appropriate new hire training to successfully perform their job.</li><li>Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.</li><li>Establishes guidelines so employees understand expectations and parameters.</li><li>Ensures employees receive on-going training to understand guest expectations.</li></ul>
 MANAGEMENT COMPETENCIES
Leadership<ul><li>Adaptability &ndash; Develops strategies and identifies resources to implement and manage change; models flexibility in adjusting priorities; and communicates the need for change in a positive way that encourages commitment.</li><li>Communication - Actively listens and uses appropriate communication styles to deliver complex information in a clear concise way and influences others to accept a point of view, gain consensus, or take action.</li><li>Problem Solving and Decision Making - Models and sets expectations for solving complex problems, collecting and comparing information to evaluate alternatives, considering their potential impact before making decisions, involving others to gain agreement and support, and guiding others to implement solutions.</li><li>Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.</li></ul>
Managing Execution<ul><li>Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.</li><li>Driving for Results - Focuses and guides others in accomplishing work objectives.</li><li>Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements self and/or others to accomplish goals and ensure work is completed.</li></ul>
Building Relationships<ul><li>Coworker Relationships - Develops and uses collaborative relationships to facilitate the accomplishment of work goals.</li><li>Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company&rsquo;s service standards.</li><li>Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.</li></ul>
Generating Talent and Organizational Capability<ul><li>Organizational Capability - Evaluates and adapts the structure of organizational units, jobs, and work processes to best fit the needs and/or support the goals of an organizational unit.</li><li>Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.</li></ul>
Learning and Applying Professional Expertise<ul><li>Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.</li><li>Business Acumen - Understands and utilizes business information (e.g., data related to employee engagement, guest satisfaction, and property financial performance) to manage everyday operations and generate innovative solutions to approach business and administrative challenges.</li><li>Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.</li></ul><ul>
<li>Food and Beverage Marketing - Knowledge of local and internal marketing efforts to drive revenue. Develops and executes marketing plans using relevant information as appropriate such as feedback gathered from customers.</li>
<li>Restaurant/Event Room Operations - Knowledge of procedures for managing restaurant room set-up, management of host/hostess station, maintenance of fine silver, setting tables, break down of room, management of coat check, management of staff/associates, creation of checklists, audits, LSOPs, and maintenance of a high quality dining environment (music, lighting, temperature), as well as opening and closing.</li></ul> 
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. 
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today&rsquo;s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative &ndash; in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Assistant Director of Food & Beverage

<div>Additional Information 
Job Number25147560 
Job CategoryFood and Beverage &amp; Culinary 
LocationJW Marriott Marquis Hotel Dubai, Sheikh Zayed Road, Business Bay, Dubai, United Arab Emirates, United Arab Emirates, 121000 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Assists in leading the property&rsquo;s food and beverage/culinary operation, including Restaurants/Bars, Room Service, and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand&rsquo;s target customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Delivers products and services to meet or exceed the needs and expectations of the brand&rsquo;s target customer and property employees and provides a return on investment. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 6 years experience in the food and beverage, culinary, event management, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in the food and beverage, culinary, event management, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Developing and Executing Food and Beverage Strategy and Goals
<ul><li>Works with direct reports to develop and implement promotions, food and wine pairings, menu items and presentations.</li></ul>
<ul><li>Develops a food and beverage operating strategy that is aligned with the brand&rsquo;s business strategy and leads its execution.</li></ul>
<ul><li>Ensures integration of departmental goals in game plans.</li></ul> 
Leading Food and Beverage Teams
<ul><li>Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).</li></ul>
<ul><li>Works with direct reports to review business in house and potential business in surrounding area and troubleshoot potential challenges/conflicts.</li></ul>
<ul><li>Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings and staff meetings).</li></ul>
<ul><li>Reviews staffing levels to ensure that guest service and operational needs are met.</li></ul>
<ul><li>Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.</li></ul>
<ul><li>Provides feedback to employees based on observation of service behaviors.</li></ul>
<ul><li>Utilizes employee feedback and an &ldquo;open door&rdquo; policy to identify and address employee problems or concerns in a timely manner.</li></ul>
<ul><li>Communicates critical information gained from pre- and post-convention meetings to areas of responsibility.</li></ul>
<ul><li>Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned.</li></ul>
<ul><li>Order and purchase equipment and supplies.</li></ul> 
Maximizing Food and Beverage Revenue
<ul><li>Reviews financial reports and statements to determine how Food and Beverage is performing against budget.</li></ul>
<ul><li>Ensures cash control and liquor control policies are in place in food &amp; beverage areas and followed by all related employees.</li></ul>
<ul><li>Encourages calculated risk-taking to generate incremental revenue and deliver Savvy Service.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Creates an atmosphere in all food and beverage areas that meets or exceeds guest expectations.</li></ul>
<ul><li>Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li></ul>
<ul><li>Strives to improve service performance.</li></ul> 
Managing and Conducting Human Resource Activities
<ul><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.</li></ul>
<ul><li>Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.</li></ul>
<ul><li>Communicates and executes departmental and property emergency procedures.</li></ul>
<ul><li>Hires food &amp; beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.</li></ul>
<ul><li>Ensures new hires participate in the department&rsquo;s orientation program and receive the appropriate new hire training to successfully perform their job.</li></ul>
<ul><li>Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.</li></ul>
<ul><li>Establishes guidelines so employees understand expectations and parameters.</li></ul>
<ul><li>Ensures employees receive on-going training to understand guest expectations.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Assistant Food & Beverage Director

LA SUITE

<div>Company Description 
Feel the energy of Dubai in an exceptional location near Dubai Media City on Sheikh Zayed Road at La Suite Dubai Hotel &amp; Apartments.
Guests staying at this modern hotel will find elevated comfort just moments from Dubai Internet City and Palm Jumeirah. Feel relaxed in elegant rooms, studios, and apartments with stunning panoramic views of the city and Arabian Gulf. 
Job Description 
Key Responsibilities:<ul><li>
Lead and support all Food &amp; Beverage Department Outlets in achieving their financial and operational targets.</li><li>
Lead, mentor, and manage the banquet team, ensuring they consistently deliver exceptional service and uphold the luxury standards</li><li>
Oversee the planning and execution of all banquet events, including weddings, corporate meetings, and social events.</li><li>
Develop and maintain strong relationships with clients, vendors, and partners to ensure all event needs are met with precision.</li><li>
Collaborate with the sales and events team to customize banquet offerings and packages to meet client requirements.</li><li>
Manage the banquet department budget, ensuring effective cost control while maintaining the quality and luxury experience for guests.</li><li>
Ensure compliance with all health and safety regulations and quality standards.</li><li>
Maintain inventory control of all banquet equipment and supplies, ensuring proper storage and maintenance.</li><li>
Oversee the preparation, setup, and breakdown of event spaces to meet client specifications.</li><li>
Ensure that all events are executed to perfection, anticipating client needs and resolving any issues swiftly and professionally. Continuously analyze feedback to refine processes and improve guest satisfaction.</li><li>
Analyze banquet event orders with the Catering Conference Services Department daily.</li><li>
Oversee breakdown of function areas as scheduled in accordance to departmental procedures.</li><li>
Attend all internal and external meetings which include Pre-convention, BEO, Food and Beverage and all staff meetings.</li><li>
Collaborate with Talent &amp; Culture to engage, develop, provide guidance, and hold team members accountable for their performance.</li><li>
Responsible for the development and maintenance of all policies, procedures and quality standards within the department, utilizing a continuous improvement approach to ensure a high quality, cost effective and customer focused operation.</li><li>
Prepare annual budgets and administer in a fiscally responsible manner.</li><li>
Implement effective control of food, beverage, labor and operating expenses throughout the Food &amp; Beverage division</li><li>
Assist in the preparing the annual strategic plan and achieve the goals and targets therein</li><li>
Ensure the implementation of standards in guest service and constantly seek ways to improve product and service with focus to increase the volumes and profits</li></ul> 
Qualifications<ul><li> 
College Diploma in Hotel Management or related field</li><li>Previous experience in a Food &amp; Beverage/Restaurant operations leadership role</li><li>Passion for leadership and teamwork</li><li>Eye for detail to achieve operational excellence</li><li>Excellent guest service skills</li></ul></div>

Assistant Food & Beverage Manager

The LAB Holding LTd

Position Title: Aggregator &amp; Delivery Operations Executive (Food &amp; Beverage) Department: Operations Reports To: Delivery Operations Manager / Head of Operations Location: DubaiRole PurposeThe Aggregator &amp; Delivery Operations Executive is responsible for overseeing daily delivery operations across in-house fleet and third-party aggregator platforms ( Talabat, Deliveroo, Careem, Noon, etc.). The role ensures smooth coordination between the kitchen, riders, and aggregators to guarantee accurate order flow, on-time delivery, and a high-quality customer experience.Key ResponsibilitiesDelivery &amp; Aggregator Management<ul><li>Oversee end-to-end delivery operations across outlets and central kitchen.</li><li>Manage relationships with aggregator platforms; ensure menus, pricing, promotions, and availability are always updated.</li><li>Monitor aggregator dashboards to track performance, cancellations, and SLA compliance.</li><li>Supervise riders and third-party drivers, ensuring adherence to company standards, grooming, and customer service etiquette.</li><li>Resolve escalations related to delayed, incorrect, or failed deliveries.</li></ul>Kitchen Coordination<ul><li>Work closely with kitchen teams to align on prep times, order sequencing, and peak-hour flow.</li><li>Ensure accurate and timely order handover from kitchen to riders.</li><li>Monitor food packaging, labeling, and temperature control to maintain quality.</li><li>Support implementation of kitchen-side improvements (KDS usage, POS order flow, labeling systems).</li></ul>Quality, Compliance &amp; Reporting<ul><li>Ensure all food safety, hygiene, and packaging standards are met for delivery orders.</li><li>Track key KPIs: on-time delivery %, order accuracy, customer complaints, aggregator ratings.</li><li>Prepare daily/weekly performance reports covering delivery volumes, aggregator sales, and customer feedback.</li><li>Identify bottlenecks in kitchen-to-delivery workflow and recommend solutions.</li><li>Contribute to delivery cost optimization by analyzing aggregator commissions, wastage, and refunds.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Business, Supply Chain, Hospitality, or related field (preferred).</li><li>2&ndash;4 years of experience in F&amp;B delivery, logistics, or aggregator management.</li><li>Strong understanding of kitchen operations, order prep processes, and food safety standards.</li><li>Familiarity with POS/KDS systems and aggregator portals (Talabat, Deliveroo, Careem, Noon, etc.).</li><li>Strong communication and coordination skills with BOH, FOH, and riders.</li><li>Proficiency in MS Excel / Google Sheets for reporting and analysis.</li><li>Ability to work under pressure, multitask, and resolve issues quickly.</li></ul>KPIs / Success Measures<ul><li>On-time delivery rate (%)</li><li>Aggregator SLA compliance &amp; customer ratings</li><li>Order accuracy and reduction in complaints/refunds</li><li>Delivery cost vs. sales ratio</li><li>Improvement in kitchen-to-delivery workflow efficiency</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Have you managed delivery operations involving both in-house fleets and third-party aggregators (e.g., Talabat, Deliveroo, Careem, Noon)?</li></ul>Experience:<ul><li>Food &amp; beverage delivery operations or aggregator management: 3 years (Required)</li></ul>

Aggregator & Delivery Operations Executive (Food & Beverage)

Atlantis Resorts

<div>
 ( 16713 )
 
 
 At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests&rsquo; expectations at every possible turn.
 
 
 Atlantis, The Royal will forever change the landscape of Dubai. Crafted by the world&rsquo;s leading designers, architects and artists, this iconic destination will offer extraordinary stays, dining, attractions and entertainment. The world is yet to experience anything like it. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple&rsquo;s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it&rsquo;s our passion.
 
 
 
 About The Role
 
 
 
 The Manager, Food and Beverage is responsible for implementing the overall strategy of the Food and Beverage department in Atlantis The Royal, managing the operation including but not limited to staffing, financial, marketing initiatives, product innovation, implementing new concepts and departmental KPI&rsquo;s. The primary goal is to maximize sales and revenue through customer satisfaction, employee engagement, innovation and ensuring the continuous development of the restaurant brands.
 
 
 
 Key Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Oversee and manage the entire Food and Beverage operation in collaboration with the Director and Vice President, Food and Beverage
 </li>
 <li>
 Act as the Business Manager and a Marketing Specialist for the Food and Beverage Department, to ensure that all the outlets operate successfully, in accordance with the standard of the hotel and are individually profitable.
 </li>
 <li>
 Implement effective controls of food, beverage and labor costs among all departments.
 </li>
 <li>
 Maintain high standards of food &amp; beverage quality, service &amp; marketing to maximize profits through outstanding customer service.
 </li>
 <li>
 Regularly review and evaluate the degree of customer satisfaction of the Food &amp; Beverage operations.
 </li>
 <li>
 Assist in the recruiting of high-quality colleagues and manage the development, motivation and retention of colleagues.
 </li>
 <li>
 Develop and implement promotions and strategies in the food and beverage department to assist hotel in achieving food and beverage revenue goals.
 </li>
 <li>
 Assist the Director and Vice President, Food and Beverage to develop and manage the F&amp;B department budget, including both revenues and expenses.
 </li>
 <li>
 Maximize food and beverage sales by identifying and targeting sales opportunities through marketing including promotions and special events.
 </li>
 <li>
 Maintain a positive cost management index for kitchen and restaurant operations.
 </li>
 <li>
 Responsible for handling guest complaints/comments and using them for making improvements.
 </li>
 <li>
 Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects.
 </li>
 <li>
 Maintain staffing levels (hiring employees and/or scheduling work hours) through effective planning, which will assure the efficient operation of the restaurant in accordance with company policy.
 </li>
 <li>
 Manage conflict and successfully resolve uncomfortable situations with guests, customers, peers, and direct reports.
 </li>
 <li>
 Utilize interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
 </li>
 <li>
 Identify potential or existing operational problems and initiates, develops, and implements appropriate solutions and measure results.
 </li>
 <li>
 Work together with the Training Manager and Outlet Managers to develop and implement effective training programs.
 </li>
 <li>
 Provide the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective
 
 
 </li>
 </ul>
 
 About You
 
 
 
 We're looking for candidates who can demonstrate the below skills and qualities:
 
 
 <ul>
 <li>
 Minimum 3 - 5 years&rsquo; experience in a similar role in a luxury restaurant with direct P&amp;L responsibilities, or an equivalent combination of education and experience
 </li>
 <li>
 Full Service international restaurant experience preferred.
 </li>
 <li>
 Exceptional interpersonal skills and be able to interface effectively with all levels of management
 </li>
 <li>
 Ability to effectively influence through knowledge, relationship management, and trust
 </li>
 <li>
 Excellent written and verbal communication
 </li>
 <li>
 Proven ability to effectively manage conflict and ensure successful outcomes; work under pressure and deal with high stress situations while exercising sound judgment and decision making
 
 
 </li>
 </ul>
 Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career.
 
 
 Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
</div>

Manager, Food and Beverage

Explore 7311+ Food and beverage director in Dubai this September. Find roles across top companies and apply now to boost your career.