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food and beverage operations manager

Atlantis Resorts

<div>
 ( 16713 )
 
 
 At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests&rsquo; expectations at every possible turn.
 
 
 Atlantis, The Royal will forever change the landscape of Dubai. Crafted by the world&rsquo;s leading designers, architects and artists, this iconic destination will offer extraordinary stays, dining, attractions and entertainment. The world is yet to experience anything like it. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple&rsquo;s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it&rsquo;s our passion.
 
 
 
 About The Role
 
 
 
 The Manager, Food and Beverage is responsible for implementing the overall strategy of the Food and Beverage department in Atlantis The Royal, managing the operation including but not limited to staffing, financial, marketing initiatives, product innovation, implementing new concepts and departmental KPI&rsquo;s. The primary goal is to maximize sales and revenue through customer satisfaction, employee engagement, innovation and ensuring the continuous development of the restaurant brands.
 
 
 
 Key Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Oversee and manage the entire Food and Beverage operation in collaboration with the Director and Vice President, Food and Beverage
 </li>
 <li>
 Act as the Business Manager and a Marketing Specialist for the Food and Beverage Department, to ensure that all the outlets operate successfully, in accordance with the standard of the hotel and are individually profitable.
 </li>
 <li>
 Implement effective controls of food, beverage and labor costs among all departments.
 </li>
 <li>
 Maintain high standards of food &amp; beverage quality, service &amp; marketing to maximize profits through outstanding customer service.
 </li>
 <li>
 Regularly review and evaluate the degree of customer satisfaction of the Food &amp; Beverage operations.
 </li>
 <li>
 Assist in the recruiting of high-quality colleagues and manage the development, motivation and retention of colleagues.
 </li>
 <li>
 Develop and implement promotions and strategies in the food and beverage department to assist hotel in achieving food and beverage revenue goals.
 </li>
 <li>
 Assist the Director and Vice President, Food and Beverage to develop and manage the F&amp;B department budget, including both revenues and expenses.
 </li>
 <li>
 Maximize food and beverage sales by identifying and targeting sales opportunities through marketing including promotions and special events.
 </li>
 <li>
 Maintain a positive cost management index for kitchen and restaurant operations.
 </li>
 <li>
 Responsible for handling guest complaints/comments and using them for making improvements.
 </li>
 <li>
 Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects.
 </li>
 <li>
 Maintain staffing levels (hiring employees and/or scheduling work hours) through effective planning, which will assure the efficient operation of the restaurant in accordance with company policy.
 </li>
 <li>
 Manage conflict and successfully resolve uncomfortable situations with guests, customers, peers, and direct reports.
 </li>
 <li>
 Utilize interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
 </li>
 <li>
 Identify potential or existing operational problems and initiates, develops, and implements appropriate solutions and measure results.
 </li>
 <li>
 Work together with the Training Manager and Outlet Managers to develop and implement effective training programs.
 </li>
 <li>
 Provide the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective
 
 
 </li>
 </ul>
 
 About You
 
 
 
 We're looking for candidates who can demonstrate the below skills and qualities:
 
 
 <ul>
 <li>
 Minimum 3 - 5 years&rsquo; experience in a similar role in a luxury restaurant with direct P&amp;L responsibilities, or an equivalent combination of education and experience
 </li>
 <li>
 Full Service international restaurant experience preferred.
 </li>
 <li>
 Exceptional interpersonal skills and be able to interface effectively with all levels of management
 </li>
 <li>
 Ability to effectively influence through knowledge, relationship management, and trust
 </li>
 <li>
 Excellent written and verbal communication
 </li>
 <li>
 Proven ability to effectively manage conflict and ensure successful outcomes; work under pressure and deal with high stress situations while exercising sound judgment and decision making
 
 
 </li>
 </ul>
 Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career.
 
 
 Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
</div>

Manager, Food and Beverage

The LAB Holding LTd

Position Title: Aggregator &amp; Delivery Operations Executive (Food &amp; Beverage) Department: Operations Reports To: Delivery Operations Manager / Head of Operations Location: DubaiRole PurposeThe Aggregator &amp; Delivery Operations Executive is responsible for overseeing daily delivery operations across in-house fleet and third-party aggregator platforms ( Talabat, Deliveroo, Careem, Noon, etc.). The role ensures smooth coordination between the kitchen, riders, and aggregators to guarantee accurate order flow, on-time delivery, and a high-quality customer experience.Key ResponsibilitiesDelivery &amp; Aggregator Management<ul><li>Oversee end-to-end delivery operations across outlets and central kitchen.</li><li>Manage relationships with aggregator platforms; ensure menus, pricing, promotions, and availability are always updated.</li><li>Monitor aggregator dashboards to track performance, cancellations, and SLA compliance.</li><li>Supervise riders and third-party drivers, ensuring adherence to company standards, grooming, and customer service etiquette.</li><li>Resolve escalations related to delayed, incorrect, or failed deliveries.</li></ul>Kitchen Coordination<ul><li>Work closely with kitchen teams to align on prep times, order sequencing, and peak-hour flow.</li><li>Ensure accurate and timely order handover from kitchen to riders.</li><li>Monitor food packaging, labeling, and temperature control to maintain quality.</li><li>Support implementation of kitchen-side improvements (KDS usage, POS order flow, labeling systems).</li></ul>Quality, Compliance &amp; Reporting<ul><li>Ensure all food safety, hygiene, and packaging standards are met for delivery orders.</li><li>Track key KPIs: on-time delivery %, order accuracy, customer complaints, aggregator ratings.</li><li>Prepare daily/weekly performance reports covering delivery volumes, aggregator sales, and customer feedback.</li><li>Identify bottlenecks in kitchen-to-delivery workflow and recommend solutions.</li><li>Contribute to delivery cost optimization by analyzing aggregator commissions, wastage, and refunds.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Business, Supply Chain, Hospitality, or related field (preferred).</li><li>2&ndash;4 years of experience in F&amp;B delivery, logistics, or aggregator management.</li><li>Strong understanding of kitchen operations, order prep processes, and food safety standards.</li><li>Familiarity with POS/KDS systems and aggregator portals (Talabat, Deliveroo, Careem, Noon, etc.).</li><li>Strong communication and coordination skills with BOH, FOH, and riders.</li><li>Proficiency in MS Excel / Google Sheets for reporting and analysis.</li><li>Ability to work under pressure, multitask, and resolve issues quickly.</li></ul>KPIs / Success Measures<ul><li>On-time delivery rate (%)</li><li>Aggregator SLA compliance &amp; customer ratings</li><li>Order accuracy and reduction in complaints/refunds</li><li>Delivery cost vs. sales ratio</li><li>Improvement in kitchen-to-delivery workflow efficiency</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Have you managed delivery operations involving both in-house fleets and third-party aggregators (e.g., Talabat, Deliveroo, Careem, Noon)?</li></ul>Experience:<ul><li>Food &amp; beverage delivery operations or aggregator management: 3 years (Required)</li></ul>

Aggregator & Delivery Operations Executive (Food & Beverage)

Renaissance Corporate Services

Shangri-La Dubai
 
The award-winning Shangri-La Dubai offers luxurious accommodations, exceptional dining, and gracious hospitality in the heart of one of the world's most dynamic cities.
 
The hotel’s 302 rooms, serviced apartments, residences, and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully selected furnishings create an experience of unparalleled style and comfort.
 
As Beverage Manager, we rely on you to: 
Work closely with management to develop departmental goals, product quality, and brand standards.
 Develop thoughtful drink recipes and implement revenue generating campaigns.
 Create and update beverage menus that reflect current trends and customer preferences, collaborating with chefs and suppliers.
 Manage the daily operations of beverage service in the hotel, ensuring high-quality service.
 Help in revamping restaurant styling, beverages offer, tastings and presentations training for the team.
 Reorganize all wine and beverage storage areas which improve inventory efficiency as well as reduced ordering costs.
 Interact with customers and improve bar operation and service based on feedback received.
 
We are looking for someone who has: 
A Degree in Hospitality Management, Culinary Arts, Business Administration, or a related field.
 Previous experience in beverage management preferably within the luxury hospitality sector
 Demonstrated ability to drive sales, achieve revenue targets and has sound understanding of the local market and competitor landscape
 Familiarity with F&B operations, sales strategies, and marketing techniques.
 Strong leadership, great communication and organizational skills along with a deep understanding of beverage trends and customer service.

Beverage Manager (173466)

MAMA SHELTER

<div>
 
 Company Description
 
 
 
 Founded in 2008 by Serge Trigano and his sons J&eacute;r&eacute;mie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director!
 
 
 These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price.
 
 
 More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy.
 
 
 Whatever your role, we're all here to make the customer experience as unforgettable as possible.
 
 
 Our mission: to bring little moments of happiness to people.
 
 
 Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience.
 
 
 Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.
 
 
 
 Our commitment to diversity and inclusion:
 
 
 Mama is an inclusive company and our ambition is to recruit and promote diverse talent. Our advertisements are gender-neutral, so the masculine gender is used here to lighten the text.
 
 
 
 
 Job Description
 
 
 
 
 Bring your passion for food, drinks, and storytelling to Mama Shelter Dubai!
 
 ✨
 
 
 Join our team as
 
 F&amp;B Marketing Manager
 
 and help us make every cocktail, every dish, and every dining experience unforgettable.
 
 
 
 THE MISSION?
 
 
 
 
 Be Mama&rsquo;s Storyteller:
 
 Create bold and fun campaigns that capture the energy of our bars, restaurants, and events. ✨
 
 
 
 Shine a Spotlight on F&amp;B:
 
 Highlight our menus, promotions, and special events in ways that make guests want to run (not walk!) to Mama.
 
 
 
 Master of Channels:
 
 From Instagram stories to email blasts to local partnerships&mdash;you&rsquo;ll spread the Mama vibe everywhere.
 
 
 
 Guest-First Mindset:
 
 Anticipate what our guests crave and market experiences that feel tailor-made for them.
 
 
 
 Numbers + Creativity:
 
 Track results, measure impact, and always balance creative spark with business goals.
 
 
 
 Collaboration Rockstar:
 
 Work hand-in-hand with our chefs, mixologists, sales, and operations teams to bring big ideas to life. &zwj;
 
 
 
 MADE FOR YOU? ONLY IF&hellip;
 
 
 
 You&rsquo;re calm under pressure and thrive in a buzzing, dynamic environment.
 
 
 You&rsquo;re full of ideas and know how to turn them into reality.
 
 
 Transparency is your style&mdash;you keep things clear, simple, and impactful.
 
 
 You own your wins and your oops&mdash;you learn, grow, and keep moving forward.
 
 
 ⚡ You know the latest food, beverage, and marketing trends (and love being ahead of the curve).
 
 
 
 Qualifications
 
 
 
 Bachelor&rsquo;s degree in Marketing, Communications, Hospitality, or a related field.
 
 
 ️ 3&ndash;5 years of experience in marketing, specialized in F&amp;B Marketing.
 
 
 Strong knowledge of digital marketing, social media platforms, and content creation.
 
 
 Experience in campaign management, brand positioning, and ROI tracking.
 
 
 Passion for food &amp; beverage trends and the ability to translate them into engaging marketing campaigns.
 
 
 ️ Excellent communication skills (English required; additional languages are a plus).
 
 
 ✨ Creativity, adaptability, and a strong eye for detail.
 
 
 Additional Information
 
 
 
 YOUR LITTLE EXTRAS:
 
 
 
 You&rsquo;re results-driven and always deliver on your promises.
 
 
 You&rsquo;re a team player with a spark of independence.
 
 
 Your energy is contagious&mdash;you lift the mood in every room.
 
 
 You connect easily&mdash;with guests, teammates, and partners.
 
 
 You love building relationships and creating memorable experiences.
</div>

F&B Marketing Manager

PK2WORLD LLC

&#10060; No walk-ins or phone calls will be accepted.Job Description:<ul><li>We are hiring an Operation Manager (Male) for a chocolate production company. Candidate must have 3+ years&rsquo; experience in food/chocolate manufacturing, strong logistics &amp; HR coordination skills, and be an immediate joiner. Arabic speakers preferred.</li></ul>Key Responsibilities:<ul><li>Oversee daily chocolate production, ensuring strict quality and hygiene standards.</li><li>Manage inventory, supplier orders, and delivery schedules efficiently.</li><li>Coordinate with HR on staffing, onboarding, training, and team discipline.</li><li>Support branch expansion planning, including site setup and operational readiness.</li><li>Identify and implement process improvements to enhance efficiency and reduce costs.</li></ul>Requirements:<ul><li>Minimum 3 years of experience in chocolate or food manufacturing.</li><li>Strong knowledge of logistics, inventory management, and HR coordination.</li><li>Experience in multi-site operations or brand expansion is an advantage.</li><li>Fluent in English (Arabic is a strong advantage).</li><li>Must be available for immediate joining.</li></ul>Job Type: Full-timePay: AED5,000.00 - AED6,000.00 per monthApplication Question(s):<ul><li>Do you have experience Chocolate or Food industry ?</li></ul>

Operations Manager (Food & Chocolate)

Slices Catering Services

Job Summary: The Operations &amp; Client Service Manager is responsible for overseeing the luxury school canteen&rsquo;s daily operations, financial performance, client experience, and event management. This role holds full accountability for the canteen&rsquo;s Profit &amp; Loss (P&amp;L), ensuring that service delivery, food quality, and hospitality standards reflect the prestige of a luxury school environment. The manager also leads the planning and execution of events, ensuring that all functions are delivered with professionalism, refinement, and premium hospitality service.Job Skills &amp; Qualifications:- Strong background in F&amp;B operations with direct P&amp;L accountability- Proven experience in hospitality, event management, or premium educational institutions- Excellent leadership, organizational, and people management skills.- Strong financial acumen with expertise in budgeting, cost management, and forecasting- Outstanding interpersonal and client-service skills, with the ability to manage VIP clients and sensitive situations- Knowledge of food safety regulations (HACCP) and hospitality standardsProfessional demeanor, polished communication, and refined approachOperational Management- Oversee and manage the daily operations of the canteen to ensure smooth, efficient, and high-quality service.- Implement and monitor SOPs to maintain excellence in food service, client care, and compliance.- Coordinate with the in-house executive chef, vendors, and suppliers to guarantee timely delivery and execution of menus.- Ensure cost control and stock management while meeting financial targets.- Monitor service flow and continuously enhance the dining experience of the students and the school community.Client Service &amp; Hospitality Excellence - Act as the face of the canteen, providing personalized and attentive service to students, parents, staff, and visitors- Uphold the luxury hospitality standards in the service style, client interactions, and overall atmosphere.- Manager feedback, complaints, and special requests with discretion, empathy, and professionalism- Create a safe, welcoming, and refined dining environment, paying attention to details in cleanliness, presentation, and ambience.- Lead initiatives to enhance client satisfaction, including feedback systems and continuous service improvementP&amp;L &amp; Financial Accountability- Take full ownership of the canteen&rsquo;s, events &amp; hospitality profit &amp; loss (P&amp;L) performance- Prepare budgets, forecasts, and financial performance reports.- Track and manage sales food costs, labor cost, and waste reduction- Develop strategies to improve profitability while maintaining the premium standards- Ensure accurate financial reporting, compliance and control measuresEvents &amp; Hospitality Management - Lead the planning, coordination, and execution of school events, VIP visits, themed days, and special functions.- Collaborate with school administration and event coordinators to align menus, service style, and setups with event requirements.- Ensure that all events reflect the premium service standards of the school, with attention to detail, seamless organization, and premium client care.- Train and guide staff in event hospitality protocols- Oversee the event logistics such as setup, food service flow and post-event reviews.Team Leadership &amp; Development - Lead, inspire, and coach the canteen team to deliver excellence in daily operations, events, and client care.- Manage staffing schedules, workforce planning, and performance appraisals- Build a culture of accountability, service excellence, and continuous improvement.Health, Safety &amp; Compliance - Ensure compliance with HACCP, food safety regulations, hygiene protocols, and school standards.- Conduct regular safety and sanitation audits, ensuring corrective measures are implemented promptly- Train staff in food safety, emergency response, and health standardsJob Type: Full-timePay: AED8,000.00 - AED12,000.00 per month

F&B Operations/Client Service Manager

The First Group

<div>Overview:
<div>
Born in the heart of Dubai, The First Collection embodies a blend of authentic, value-driven experiences, emphasising comfort and ease in each bespoke accommodation. Our hotels, each teeming with its own character, transcend conventional stays, offering immersive experiences designed for genuine connections. Adorned with contemporary elegance, our spaces beckon guests into a haven of warmth and style, all set against the vibrant backdrop of Dubai&rsquo;s illustrious neighbourhoods. Each of our hotels serves as an urban retreat where the excitement of the city is complemented by serene moments at Soluna Restaurants and Beach Club on The Palm Jumeirah. Our guests are given access to a world of exclusivity, comfort, diverse dining, and private access to our beach club&rsquo;s Mediterranean-inspired charm, seamlessly blending the essence of an unparalleled urban resort experience.</div><div>
As part of The First Group, the region&rsquo;s pinnacle in award-winning lifestyle hotels and investment solutions, The First Collection stands as more than a hotel brand &ndash; it is a commitment, a passion, and a journey into Dubai&rsquo;s finest.</div>
Job Description:
<ul><li>Manage social media channels, including Facebook, Instagram and other relevant platforms</li><li>
Develop monthly content collection calendar and manage photography bookings with outlets</li><li>
Works as part of a team to develop social media monthly content calendars, including scheduling of posts for outlets</li><li>
Proposes new ideas and concepts for social media content</li><li>
Coordination of the Monthly &amp; Quarterly activations between Marketing department and external parties - This includes PRL requests / activation updates and changes</li></ul><ul><li>
Coordinate collaborations and bookings with media and influencer reviews</li><li>
Collaborate with other internal teams (e.g. Digital) to develop and monitor strategic PR &amp; direct marketing initiatives (emailer campaigns)</li></ul>
Desired Skill &amp; Expertise:
<ul><li>Excellent knowledge of social media platforms such as Facebook, Instagram, TikTok</li><li>
Knowledge of analytics tools.</li><li>
Excellent communication skills.</li><li>
Ability to multitask
</li><li>Excellent time management skills.</li><li>
Ability to work as a team. Prior experience in social media.
</li><li>Prior experience in Food &amp; Beverage - advantage</li></ul></div><div></div>

Social Media Executive - Food and Beverage

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