customer services agent

front desk agent

hotel manager

restaurant manager

banquet operation manager

food and beverage server

SHOWAITER DELIGHTS

Key Responsibilities:<ul><li>Greet guests warmly and present menus, providing detailed food and beverage information.</li><li>Take accurate orders and confirm details for guest satisfaction.</li><li>Relay orders to the kitchen and ensure timely service of food and drinks.</li><li>Check on guests throughout their meal to address any needs or concerns.</li><li>Promote and upsell menu items and process payments accurately.</li><li>Maintain a clean and organized dining area and service stations.</li><li>Collaborate with kitchen staff and other servers for smooth operations.</li><li>Follow health and safety regulations and adhere to company policies.</li></ul>Key Performance Indicators:<ul><li>Customer Satisfaction</li><li>Sales Performance</li><li>Order Accuracy</li></ul>Qualifications:<ul><li>High school diploma or equivalent.</li><li>1-2 years of experience in the restaurant industry.</li></ul>Skills:<ul><li>Excellent communication and interpersonal skills.</li><li>Strong organizational skills and attention to detail.</li><li>Ability to work efficiently in a fast-paced environment.</li><li>Basic math skills for handling transactions.</li></ul>Job Type: Full-timeEducation:<ul><li>High school or equivalent (Preferred)</li></ul>

Waiter/Waitress

Lagoona Beach Luxury Resort & Spa

Position Title: F&amp;B Waiter / Waitress Department: Food &amp; Beverage Reports To: Restaurant Supervisor / F&amp;B Manager Location: Hotel (Local &amp; Overseas Candidates Welcome)Job SummaryThe F&amp;B Waiter/Waitress is responsible for delivering exceptional guest service in all food and beverage outlets of the hotel. This role ensures that dining areas operate smoothly, guests are served efficiently and courteously, and service standards are consistently upheld. The ideal candidate is passionate about hospitality, attentive to guest needs, and committed to maintaining a warm and welcoming dining experience. Local and overseas applicants who demonstrate strong service skills, professionalism, and a commitment to guest satisfaction are highly encouraged to apply.Key ResponsibilitiesGuest Service<ul><li>Greet guests warmly and escort them to their tables.</li><li>Present menus, take accurate food and beverage orders, and offer recommendations.</li><li>Serve food and beverages professionally, following hotel standards and sequence of service.</li><li>Ensure guest satisfaction by checking on needs and responding promptly to requests.</li><li>Handle guest concerns or complaints politely and escalate when necessary.</li><li>Maintain excellent personal grooming and a positive, service‑oriented attitude.</li></ul>Operational Duties<ul><li>Set up, clear, and reset tables efficiently.</li><li>Prepare mise-en-place for service (cutlery, glassware, condiments, table setup).</li><li>Maintain cleanliness of the dining area, side stations, and service equipment.</li><li>Support smooth service flow between kitchen and dining area.</li><li>Process bills accurately and handle payments using the POS system.</li></ul>Teamwork &amp; Communication<ul><li>Work collaboratively with colleagues, supervisors, and kitchen staff.</li><li>Attend briefings, trainings, and follow instructions from supervisors.</li><li>Support team members during busy operations or special events.</li></ul>Compliance &amp; Safety<ul><li>Follow hotel SOPs, hygiene standards, and food safety practices.</li><li>Handle equipment safely and report any maintenance issues.</li><li>Comply with hotel policies, grooming standards, and code of conduct.</li><li>Maintain awareness of emergency procedures and safety protocols.</li></ul>Qualifications &amp; Requirements<ul><li>Previous experience in F&amp;B service or hospitality is an advantage (but not mandatory).</li><li>Strong communication skills and a friendly, professional demeanor.</li><li>Ability to work in a fast‑paced environment with varied shifts, including weekends and holidays.</li><li>Good command of English; additional languages are a plus.</li><li>Customer‑focused, reliable, and well‑presented.</li><li>Willing to relocate for overseas candidates (visa and accommodation provided by employer).</li></ul>Benefits<ul><li>Accommodation and transportation</li><li>Food Allowance Provided</li><li>Uniform and laundry service.</li><li>Training and development opportunities.</li><li>Career growth within the hotel.</li></ul>Job Types: Full-time, Contract Contract length: 12 monthsExperience:<ul><li>Food &amp; Beverage: 2 years (Required)</li><li>Hotel F&amp;B Operations: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>

Waiter & Waitresses - Food & Beveage Department (Multi-Tasking)

Al Ghalia

&middot; Assists the Supervisors and Managers in efficiently managing the SBU in accordance with the Business Unit&rsquo;s Standard Operating Policies and Procedures with the objective of achieving maximum guest satisfaction.&middot; Ensures that guests receive prompt, friendly, and personalized service.&middot; Ensures guests are greeted and served with a professional, positive, and enthusiastic attitude.&middot; Cater to the needs of our guests by suggested selling of the SBU&rsquo;s food and beverage items.&middot; Ensures full knowledge of the SBU&rsquo;s Daily Specials and promotes their sale.&middot; Ensures timely service and checks on guests throughout their meal to ensure everything is satisfactory.&middot; Takes orders correctly and enters into the Company POS software for completion of the order.&middot; Ensures drinks are served in the correct order, in line with the correct standards of presentation, hygiene and temperature.&middot; Ensures all food items ordered are served in the correct order.&middot; Sets tables in line with the SBU&rsquo;s Standard Operating Policies and as required by the guests&rsquo; orders.Job Type: Full-timeEducation:<ul><li>High school or equivalent (Preferred)</li></ul>

Waitress

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26019274
 
 
 
 Job Category
 
 Food and Beverage &amp; Culinary
 
 
 
 Location
 
 The Westin City Centre Bahrain, Sheikh Khalifa Bin Salman Highway, Manama, Bahrain, Bahrain,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Our jobs aren&rsquo;t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique &ndash; with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
 
 
 No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts &ndash; to get it right for our guests and our business each and every time.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: Less than 1 year related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand&rsquo;s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

F&B Service Expert (Arabic Speaker)

Hilton

<div>
 A Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met.
 
 
 
 What will I be doing?
 
 
 
 As a Food and Beverage Supervisor, you are responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Supervisor will also be required to communicate and delegate tasks to the team to ensure departmental targets are achieved. Specifically, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Supervise Food and Beverage Outlet operations
 </li>
 <li>
 Communicate and delegate tasks to the team
 </li>
 <li>
 Ensure compliance of brand standards
 </li>
 <li>
 Manage guest queries in a timely and efficient manner
 </li>
 <li>
 Represent needs of the team
 </li>
 <li>
 Assist Food and Beverage management with achieving financial targets
 </li>
 <li>
 Assist Food and Beverage management with training and development of team members
 </li>
 <li>
 Assist with annual and mid-year appraisals with team members under your responsibility
 </li>
 <li>
 Comply with hotel security, fire regulations and all health and safety legislation
 </li>
 <li>
 Be environmentally aware
 </li>
 <li>
 Assist other departments wherever necessary and maintain good working relationships
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 A Food and Beverage Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Previous Food and Beverage experience
 </li>
 <li>
 Committed to delivering high levels of customer service
 </li>
 <li>
 Positive attitude
 </li>
 <li>
 Good communication skills
 </li>
 <li>
 Flexibility to respond to a range of different work situations
 </li>
 <li>
 Ability to work on your own or in teams
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Previous experience in hotel industry
 </li>
 <li>
 Previous experience in supervising and/or delegation
 </li>
 <li>
 Willingness to develop team members and self
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Conrad Bahrain
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Conrad Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Food and Beverage
</div>

Food and Beverage Supervisor

A Holding Co WLL

The Matcha Master is responsible for preparing and serving matcha and coffee beverages to standards, ensuring consistency, speed, cleanliness, and food safety compliance. Thisrole directly impacts product quality, guest satisfaction, and brand reputation.Scope of Role Cofee and matcha beverage preparation Recipe adherence and quality control Bar station setup, calibration, and cleanliness Support FOH during service flow Escalation of quality, allergen, or equipment issuesKey Performance Measures Drink quality and consistency (taste, texture, visuals) Speed of beverage preparation during peak Order accuracy and remake rate Compliance with recipes and specifications Bar cleanliness and audit scores Guest feedback related to beveragesCompliance &amp; Food Safety Responsibilities Follow all food safety, hygiene, and handwashing procedures Maintain temperature control for milk, alternatives, and prepared items Never guess allergen content; escalate to PIC/Manager Use only approved ingredients, recipes, and tools Complete opening, mid-shift, and closing bar checks when assignedJob Type: Full-time

Matcha Master

Raffles

<div>Company Description 
Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as &quot;The Palace of the Secret Garden.&quot; With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations. 
Job Description 
What You Will Be Doing:
<ul><li>Ensure the smooth operation and coordination of the hotel through respective Department Heads (Front Office, Housekeeping, Spa &amp; Health Club, Food &amp; Beverage, and Culinary)</li><li>
Provide leadership that engages and motivates our team of exceptionally guest oriented Heartists</li><li>
Direct operational needs to ensure compliance with the hotel&rsquo;s Annual Budget and 5 Year Strategic Plan</li><li>
Provide coaching; leadership development; and goal setting with hotel department heads</li><li>
Assist in the preparation of the annual Operations Budget/Plan and achieve the profit objectives therein</li><li>
Ensure that monthly financial outlooks for Rooms, Food &amp; Beverage and Spa are accurately achieved</li><li>
Play a lead role in yield management for Rooms, Food &amp; Beverage and Spa</li><li>
Be a key player in redevelopment and capital projects from an operations viewpoint</li><li>
Ensure the implementation and delivery of all Raffles Standards</li><li>
Handle all guest concerns and ensure effective follow up thereof</li><li>
Assist in Labor Management and the maintenance of productivity levels</li><li>
Follow up on all guest comments, responding to any guest complaints or requests</li><li>
Provide active leadership role in the culture of Health and Safety and accident prevention</li><li>
Act as hotel champion and culture leader in hotel committees</li><li>
Function as key member of the Hotel Executive Committee and Leadership Team, providing support and assistance to the Senior Managers and Executive Team</li><li>
Play a key role and lead change management for Rooms and Food &amp; Beverage initiatives</li><li>
Assume the responsibilities of the General Manager in his/her absence</li></ul> 

Qualifications 
Your Skills and Qualifications:
<ul><li>Operations management with extensive experience in Rooms, Food &amp; Beverage management and Spa operations experience</li><li>
Clear knowledge of budget planning &amp; execution</li><li>
Post secondary diploma/degree in hospitality an asset</li><li>
Proven record to coordinate multiple departments to make gains towards targeted GOP, EES and Health &amp; Safety results</li><li>
Exceptional interpersonal and guest relations skills</li><li>
Proven team-leader with outstanding motivational skills and coaching ability</li><li>
Ability to motivate developing leaders to act as entrepreneurs while implementing innovative, profit driven, guest satisfaction oriented solutions</li><li>
Comfortable working evenings, weekends, holidays and various schedules</li></ul> 

Additional Information 
<ul><li>
Opportunity to join the first Raffles in Bahrain</li><li>
Employee benefit card offering discounted rates in Accor worldwide</li><li>
Learning programs through our Academies</li><li>
Opportunity to develop your talent and grow within your property and across the world!</li><li>
Ability to make a difference through our Corporate Social Responsibility activities.</li></ul></div>

Hotel Manager

Explore 376+ Food and beverage server in Manama this February. Find roles across top companies and apply now to boost your career.