operations manager

account manager

finance manager

procurement manager

planning manager

fraud prevention manager

Commercial Bank of Dubai

Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution winning multiple awards for its digital initiatives, credit cards, bank accounts, mobile app features and services. CBD has been recognized as the number one bank in the UAE on the Forbes list of The World s Best Banks 2022. As we continue to build upon our successes, we are looking for ambitious individuals who are passionate about the banking and finance industry and the markets in which CBD operates. Just as important to us is your ability to demonstrate a talent for dealing with people - your colleagues and our customers - and delivering service that really goes the extra mile. Provide excellent customer service while managing Credit Control activities within SLA/TAT. Efficiently process all Credit Control tasks such as origination, maintenance, settlements, reconciliation, and ensure adequate controls to mitigate operational risks. Assist in proactively handling issues related to systems, housekeeping, internal audit, fraud, AML, Compliance, BCM, and internal controls. Key Responsibilities: <ul> <li>Collaborate with the Head of Fraud to develop and implement a robust fraud prevention strategy aligned with the company's overall risk management framework.</li> <li>Design and implement fraud prevention rules in fraud monitoring systems, and detection tools to identify and mitigate potential fraud risks across various channels.</li> <li>Stay abreast of emerging fraud trends, techniques, and technologies, and proactively adapt strategies to address new threats.</li> <li>Continuously monitor fraud detection systems and analyze alerts to identify suspicious activity and potential fraud incidents.</li> <li>Develop and maintain key performance indicators (KPIs) and metrics to track the effectiveness of fraud prevention measures and report on performance.</li> <li>Generate regular and ad-hoc reports on fraud trends, losses, and the effectiveness of prevention strategies for the Head of Fraud and other stakeholders.</li> <li>Identify opportunities to leverage new data sources and analytical methodologies to enhance fraud prevention capabilities.</li> <li>Manage and optimize fraud detection rules and thresholds within relevant systems to balance fraud prevention with customer experience.</li> <li>Collaborate with IT and other relevant teams to implement and maintain fraud prevention technologies and tools.</li> <li>Ensure the accurate configuration and maintenance of fraud prevention systems.</li> <li>Partner with internal teams, including Business, Customer Support, Operations, Legal, and Compliance, to share information and implement fraud prevention initiatives.</li> <li>Contribute to the development and delivery of fraud awareness training for employees.</li> <li>Continuously evaluate existing fraud prevention processes and identify opportunities for improvement and optimization.</li> <li>Document fraud prevention policies, procedures, and workflows.</li> <li>Participate in projects related to new product launches or process changes to ensure fraud risks are adequately assessed and mitigated.</li> <li>Ensure fraud reporting to the regulators and card schemes are completed as per requirement including filing SAR/STR s</li></ul><div> </div><div> </div><div> </div><div>Qualifications:<ul style="font-size: 11px;"><li style="font-size: 11px;">Bachelor's degree in a relevant field such as Finance, Business Administration, Criminal Justice, or Information Technology.</li><li style="font-size: 11px;">Certified Fraud Examiner.</li></ul> Experience:<ul style="font-size: 11px;"><li style="font-size: 11px;">10 + years of experience in Fraud Risk Management working for banks.</li><li style="font-size: 11px;">Proven experience in developing and implementing fraud prevention strategies and controls.</li><li style="font-size: 11px;">Experience working with fraud detection and prevention technologies and systems</li><li style="font-size: 11px;">Experience interacting with functional heads, internal control, audit, and senior management within the bank.</li><li style="font-size: 11px;">Working knowledge of Falcon, Fraud Navigator, Threat Metrix and Intuition system.</li><li style="font-size: 11px;">Strong analytical and problem-solving skills with the ability to interpret complex data and identify trends.</li><li style="font-size: 11px;">Proficiency in data analysis tools (e.g., Excel, SQL) is a plus</li></ul> Skills:<ul style="font-size: 11px;"><li style="font-size: 11px;">Strong verbal and written communication skills</li><li style="font-size: 11px;">Strategy development</li><li style="font-size: 11px;">Leadership skills</li><li style="font-size: 11px;">Strong partnering skills across functions</li><li style="font-size: 11px;">High emotional intelligence and interpersonal skills</li><li style="font-size: 11px;">Ability to acquire, build and inspire a high-performance team</li><li style="font-size: 11px;">Organizational awareness</li></ul> Competancies:<ul style="font-size: 11px;"><li style="font-size: 11px;">Strategy development</li><li style="font-size: 11px;">Cross functional teamwork</li><li style="font-size: 11px;">Analytical thinking and problem solving</li><li style="font-size: 11px;">Project and change management</li><li style="font-size: 11px;">Capability development and team building</li><li style="font-size: 11px;">Result oriented and execution skills</li><li style="font-size: 11px;">Meeting the challenges of change</li></ul></div>

Manager, Fraud Prevention - UAE National

Emirates Airline

A leading airline company in Dubai is looking for a Manager Loyalty Fraud Risk & Data Privacy to oversee fraud prevention and strategic implementation within their loyalty program. This mid-senior level role requires over 10 years of experience in fraud prevention, strong analytical skills, and deep understanding of compliance and data privacy principles. The position offers a tax-free salary, generous travel benefits, and health insurance.

Loyalty Fraud Risk & Data Privacy Leader

The Emirates Group

<div><h5 class="jobSectionHeader">Job Purpose
</h5>Emirates Skywards seeks to be an inspiring and engaging global loyalty programme for Emirates and FlyDubai. There are a number of key roles within our Skywards Group that are essential to the success of this this programme. From product design, e-commerce and analytics, through to business development, strategic partnerships and member engagement our Skywards team is filled with exciting opportunities!
The Manager Loyalty Fraud Risk &amp; Data Privacy is responsible for managing all aspects of our loyalty program's fraud prevention and detection efforts. This is a critical role that requires a deep understanding of fraud risks and the ability to develop effective strategies to safeguard our loyalty program and protect our members' interests. This role drives of revenue protection and enhanced member experience by managing a state-of-the art, highly automated, and artificial intelligence-based security solution with multi-factor-authentication (MFA) capabilities to safeguard members accounts, personal information data and Miles. Foster a culture of risk awareness within the organisations Risk Management forums.
In this role, you will:
<ul><li>Collaborate with cross-functional teams, including IT, customer support, marketing, and finance, to ensure a holistic approach to fraud prevention and detection across all relevant touchpoints.
</li><li>Develop and implement a comprehensive fraud prevention strategy for our loyalty program, ensuring the security and integrity of the program's operations.
</li><li>Stay abreast of the latest fraud trends, tools, and technologies, continuously monitoring the industry landscape to proactively identify emerging risks and implement countermeasures.
</li><li>Establish and maintain relationships with external partners, such as fraud prevention vendors, industry associations, and law enforcement agencies, to leverage their expertise and resources in combating loyalty fraud.
</li><li>Analyse fraud data and generate insightful reports, highlighting key trends, patterns, and areas of concern to senior management, and recommending appropriate actions to address fraud-related issues.
</li><li>Collaborate with the legal and compliance teams to ensure compliance with relevant laws, regulations, and industry standards pertaining to fraud prevention and data protection.
</li><li>Foster a culture of fraud awareness and prevention throughout the organization, conducting regular training sessions and awareness campaigns to educate employees about fraud risks and prevention measures.
</li><li>Design and implement the Skywards Authorities manual and manage end to end data access across all Skywards related business applications
</li><li>Develop risk and control frameworks for Cryptocurrency and Anti Money Laundering/ Combatting Financing of Terrorism (AML/CFT) in alignment with the evolution of Skywards business and miles as a digital currency.
</li><li>Manage, coach, develop and motivate team members, ensuring they understand their objectives and have the necessary skills to executive their role effectively
</li></ul><h5 class="jobSectionHeader">Qualification
</h5>To be considered for this role, you must meet the below requirements:
<ul><li>Degree in Commerce, sales, or a related discipline
</li><li>10 years plus experience in Commercial or Sales
</li><li>Certification in Auditing
</li></ul>Knowledge/Skills:
<ul><li>International accounting qualification (ACA/CPA) with specialisation in auditing is preferable
</li><li>10 years proven experience in fraud prevention, preferably within the loyalty program or financial services industry, with a track record of developing and implementing successful fraud prevention strategies.
</li><li>At least 10 years experience in Business Risk Assurance, Auditing, and/or Loyalty Fraud Management. Preferably air transportation or other similar technical/logistics/infrastructure related industry experience.
</li><li>Experience at a senior level in data privacy principles and compliance frameworks Knowledge/skills
</li><li>Advanced degree or professional certifications in fraud management or a similar discipline is highly desirable.
</li><li>Strong knowledge of fraud prevention methodologies, techniques, and tools, including data analytics, machine learning, and artificial intelligence.
</li><li>Working knowledge of Digital security platforms
</li><li>Understanding of Cryptocurrency, e-Wallets related risks &amp; controls
</li><li>Understanding of Anti Money Laundering / Combatting Financing of Terrorism (AML/CFT) risks &amp;controls &amp; applicable national &amp; international regulations
</li><li>Good understanding of Data Privacy principles
</li><li>Excellent analytical and problem-solving skills, with the ability to think strategically and make informed decisions in high-pressure situations.
</li><li>Exceptional communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization and build strong relationships with external partners.
</li><li>Strong project management skills, with the ability to prioritize and manage multiple initiatives simultaneously.
</li></ul>At Emirates, we're committed to providing our employees with opportunities to grow and develop in their careers. So if you're looking for a challenging and rewarding opportunity, apply today and join our team!
<h5 class="jobSectionHeader">Salary &amp; benefits
</h5>Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That&rsquo;s on top of transport benefits, life insurance and more. Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers .</div>

Manager Loyalty Fraud Risk & Data

Mashreq

<div>
 
 Job Purpose
 
 
 
 
 <ul>
 <li>
 Head of the Enterprise Fraud Management (EFM) system - responsible for system development and managing real-time alerts to prevent Fraud losses.
 </li>
 <li>
 Enterprise level role - Responsible for implementing a world-class Fraud Risk framework/strategy through cutting-edge Fraud Prevention/Detection technologies like
 
 Data Forensics and Social Media investigations.
 
 The role is Bank-wide, including
 
 direct responsibility of anti-fraud function in Egypt
 
 .
 </li>
 <li>
 Planning &amp; organizing both internal &amp; external financial investigations dealing with the identification, seizure of personal &amp; business assets/monies fraudulently obtained. Maintain a confidential Whistle-Blowing program to enable stakeholders to confidentially report fraud/misconduct.
 </li>
 </ul>
 
 Conduct Fraud Risk Assessments &amp; provide expert advice on new products/initiatives (Digital Products, Mashreq Neo, etc), prior to launch to safeguard Fraud risk.
 
 
 
 
 
 
 
 Key result Areas
 
 
 
 
 <ul>
 <li>
 Independently manage the entire EFM system with over 50 scenarios and alert volumes of over 2000 alerts/day and EFM team of 7. Ensure actions on alerts within TAT to protect bank from fraud losses. Responsible for developing/refining new scenarios.
 </li>
 <li>
 Implementation of Fraud Prevention &amp; Detection strategies through Data Forensics and Fraud Risk Assessments.
 </li>
 <li>
 Initiate, lead large investigations and people/asset tracing efforts involving Data analytics and Social Media investigations. Directly responsible for IBG locations FP&amp;I teams. Ensure tracking of fraudulent transactions for use in court to establish evidence of illegal activity. Maintain a confidential Whistle-Blowing program to enable stakeholders to confidentially report fraud/misconduct.
 </li>
 <li>
 Provide expert advice in a consultative role in areas of Fraud prevention relating to new Bank wide initiatives, especially Digital.
 </li>
 <li>
 Raise awareness of fraud risk concerns, anti-fraud awareness &amp; education efforts through training, E-Learning, periodical nuggets and sharing of fraud news/alerts.
 </li>
 <li>
 To apply independent judgment, specialized skills, plans and initiates the appropriate course of action for the purpose of resolution and restitution of large/complex frauds involving large amounts at stake. Ensures people/asset tracing in order to avoid/minimize fraud losses for the Bank.
 </li>
 <li>
 To interact with both the local and international regulatory and other authorities i.e. Police, Central Banks, law enforcement authorities and legal law firms.
 </li>
 <li>
 Ensure application of professional forensic skills (including interviewing techniques) in conduct of investigations. Provide timely professional investigation reports including recommendation for process improvements to the stakeholders.
 </li>
 </ul>
 
 
 
 
 
 
 Knowledge, Skills and Experience
 
 
 
 
 <ul>
 <li>
 Expert knowledge &amp; skills in conduct of both internal &amp; external investigations and AML. Sound knowledge of fraud monitoring systems, Information Security tools and practices.
 </li>
 <li>
 Forensic accounting techniques, analysis of financial documents &amp; Advanced Accounting/Auditing techniques.
 </li>
 <li>
 Capable of steering the division into an industry leading Centre of Excellence.
 </li>
 <li>
 Strategic management skills and visionary qualities.
 </li>
 <li>
 Written communication for both administrative and technical purposes. Oral communications in both one-on-one and group situations.
 </li>
 <li>
 Multi-disciplinary capabilities: analytical, qualitative, and quantitative.
 </li>
 <li>
 Self-motivated &amp; takes initiative.
 </li>
 <li>
 At least 15 years&rsquo; experience of which at least 10 years in Fraud prevention/Internal Audit functions in a large bank.
 </li>
 <li>
 Master&rsquo;s Degree in Accounting &amp; Auditing, Criminal Justice, or related field and the CFE professional qualification.
 </li>
 </ul>
 
 
</div>

Vice President - Fraud Prevention and Intelligence - UAE National Only

Accord Business Group

<div>
We are seeking a highly skilled and experienced Fraud Management expert with a strong background of both business &amp; technical to play a crucial role in leading the implementations of advanced technology products of fraud prevention for banking/telecom/insurance clients.
 Roles &amp; Responsibilities: 
<ul>
<li>Create a robust framework for managing the delivery of implementation projects.</li>
<li>Lead client implementation and oversee project assignments, capacity planning, profitability, and delivery governance.</li>
<li>Lead proposal drafting, requirement gathering, Solution designing &amp; Implementation.</li>
<li>Ensure control over product implementation schedule, effort, and risk mitigation.</li>
<li>Identify and address project risks, providing recommendations for risk avoidance.</li>
<li>Communicate effectively with clients to identify needs and propose business solutions.</li>
<li>Drive process improvements and the development of policies, procedures, and tools to support delivery.</li>
<li>Responsible for fraud prevention implementation projects across regions.</li>
<li>Manage the implementation team and execute delivery process.</li>
<li>Excellent Resource planning &amp; up skilling.</li>
<li>Excellent planning &amp; execution of project delivery under high pressure</li>
<li>Ability to manage project scope and client expectations.</li>
<li>Continuous follow-through on assignments and issue resolution.</li>
<li>Solution led thinking particularly in Fraud Management and passion to execute.</li>
<li>Collaborate with other business leaders to set strategic plans and maintain strong relationships with various stakeholders.</li>
<li>Comfortably pitch to enterprise C-level executives and Conduct solution demos.</li>
<li>Assist in pre-sales processes, including RFPs, RFIs, POCs, and demos.</li>
</ul>
 Requirements: 
<ul>
<li>Minimum bachelor s degree in business, Finance, Computer Science, or a related field. Master s degree will be a plus.</li>
<li>10+ years of experience in implementing fraud prevention products, preferably in the banking/telecom/insurance industries.</li>
<li>Strong leadership and team management skills. At least a 5+ years of team management experience.</li>
<li>Proven functional expertise as a fraud prevention subject matter expert.</li>
<li>Knowledge of diverse fraud management solutions will be an advantage.</li>
<li>Strong background in technology, including applications, data, cloud, and security.</li>
<li>Good understanding of requirements gathering, solution designing and product implementation lifecycle processes.</li>
<li>Exceptional operational, project management, and process management skills.</li>
<li>Excellent communication, presentation, and negotiation skills.</li>
<li>Strong problem-solving, analytical, time management, planning skills, and the ability to excel in a fast-paced environment while delivering high-quality work.</li>
<li>Willingness to adapt to a changing and growing environment.</li>
<li>Readiness to travel as per project requirements.</li>
<li>SAS Programming (Base SAS Certification) is a plus.</li>
<li>Working experience on SAS Solutions (SFM, SAS VI, SAS VA, SAS ID) is a Plus.</li>
<li>ITIL certification is a plus.</li>
<li>CFE certification is a plus.</li>
</ul>
</div>

<div>
 apply now.</div>

Fraud Practice Lead

Tamara

Tamara s ambition is to become the region s favorite way to pay for what we call life s little essentials a new way of purchasing designed for and around our customers interests. We believe that great design has the ability to engage and inspire. 
The Credit Analyst is a crucial member of our Fraud Management team, dedicated to mitigating fraud risks in customer interactions. You will play a vital role in protecting our customers and merchants from financial loss by employing your investigative skills and expertise in data analysis to identify and mitigate suspicious transactions. In this role, you'll be working closely with a cross-functional team consisting of policy managers, operations, product, data scientists, and others. 
Your responsibilities:
<ul>
<li>Monitor and analyze all Tamara s transactions:</li>
<ul>
<li>Utilize fraud detection software and tools to identify potential fraud cases based on risk scoring, anomaly detection, and behavioral analysis.</li>
<li>Review flagged transactions in detail, conducting thorough investigations to confirm or dispel suspicions.</li>
<li>Analyze patterns and trends in fraudulent activity to develop and refine fraud prevention strategies.</li>
</ul>
<li>Execute on Data analytics:</li>
<ul>
<li>Extract insights (via SQL/Python) from the large volumes of data and come up with new strategies to mitigate/stop fraudulent activities</li>
<li>Work independently on fraud analytics, and the analysis of large datasets to ensure appropriate feedback is given to the model.</li>
</ul>
<li>Implement Preventative measures:</li>
<ul>
<li>Implement and update fraud prevention policies and procedures within the BNPL platform.</li>
<li>Develop and recommend proactive measures to mitigate future fraud risks with product teams.</li>
<li>Collaborate with other departments to raise awareness of fraud risks and best practices.</li>
</ul>
<li>Communication and reporting:</li>
<ul>
<li>Clearly communicate complex fraud findings and recommendations to stakeholders at all levels.</li>
<li>Prepare regular reports on fraud activity trends and prevention efforts.</li>
<li>Present findings and insights to management teams and key decision-makers.</li>
<li>Mentor and show the ropes to our more junior colleagues.</li>
</ul>
</ul>
 
Your expertise: 
<ul>
<li>Bachelor's degree or equivalent, with a minimum of 3 years of experience in fraud management, ideally in an e-commerce environment, demonstrating a strong focus on product and customer experience. Alternatively we are looking for seasoned data analysts with at least 4 years of experience with a deep interest in stopping the baddies .</li>
<li>Proven ability to develop and implement fraud rules, with a keen interest in continuous improvement of processes,customer/merchant experiences.</li>
<li>Technical proficiency in SQL, Python/R and Excel (at least 2 years of experience) with experience in fraud scorecard development and a plus for experience with machine learning in fraud detection</li>
<li>Self-motivated and responsive, especially during peak periods of fraud activity with a curiosity and willingness to learn and apply emerging trends in fraud management</li>
<li>Strong problem-solving skills, including the ability to stay calm under pressure, excellent negotiation abilities and a talent for multitasking</li>
<li>Comfortable challenging the status quo to innovate and push for advanced, effective solutions in fraud management </li>
</ul>

Credit Analyst

About us 
Tamara is the leading shopping and payments platform in Saudi Arabia and the GCC region, with a mission to empower people in their daily lives and revolutionize how they shop, pay, and bank. The company was founded by serial entrepreneur Abdulmajeed Alsukhan along with his partners Turki Bin Zarah and Abdulmohsen Al Babtain. Tamara operates out of its headquarters in Riyadh, Saudi Arabia, and has offices in the UAE, Egypt, Germany, and Vietnam. Our large, dedicated team of professionals continues to grow as we expand our reach and impact.
Serving millions of users and partnering with thousands of merchants, Tamara collaborates with leading global and regional brands such as SHEIN, Jarir, noon, IKEA, H&amp;M, and Farfetch, as well as local small and medium businesses. The company is backed by SNB Capital and Sanabil Investments, a wholly-owned company by the Public Investment Fund (PIF), Checkout.com , Coatue, Shorooq Partners, and Endeavor Catalyst, among others.
 Your role: 
Tamara s ambition is to become the region s favorite way to pay for what we call life s little essentials a new way of purchasing designed for and around our customers interests. We believe that great design has the ability to engage and inspire. 
The Trust &amp; Safety Analyst is a crucial member of our Fraud Management team, dedicated to mitigating fraud risks in customer interactions. You will play a vital role in protecting our customers and merchants from financial loss by employing your investigative skills and expertise in data analysis to identify and mitigate suspicious transactions. In this role, you'll be working closely with a cross-functional team consisting of policy managers, operations, product, data scientists, and others. 
 Your responsibilities: 
<ul>
<li>Monitor and analyze all Tamara s transactions:</li>
<ul>
<li>Utilize fraud detection software and tools to identify potential fraud cases based on risk scoring, anomaly detection, and behavioral analysis.</li>
<li>Review flagged transactions in detail, conducting thorough investigations to confirm or dispel suspicions.</li>
<li>Analyze patterns and trends in fraudulent activity to develop and refine fraud prevention strategies.</li>
</ul>
<li>Execute on Data analytics:</li>
<ul>
<li>Extract insights (via SQL/Python) from the large volumes of data and come up with new strategies to mitigate/stop fraudulent activities</li>
<li>Work independently on fraud analytics, and the analysis of large datasets to ensure appropriate feedback is given to the model.</li>
<li> </li>
</ul>
<li>Implement Preventative measures:</li>
<ul>
<li>Implement and update fraud prevention policies and procedures within the BNPL platform.</li>
<li>Develop and recommend proactive measures to mitigate future fraud risks with product teams.</li>
<li>Collaborate with other departments to raise awareness of fraud risks and best practices.</li>
</ul>
<li>Communication and reporting:</li>
<ul>
<li>Clearly communicate complex fraud findings and recommendations to stakeholders at all levels.</li>
<li>Prepare regular reports on fraud activity trends and prevention efforts.</li>
<li>Present findings and insights to management teams and key decision-makers.</li>
<li>Mentor and show the ropes to our more junior colleagues.</li>
</ul>
</ul>
 
 Your expertise: 
<ul>
<li>Bachelor's degree or equivalent, with a minimum of 3 years of experience in fraud management, ideally in an e-commerce environment, demonstrating a strong focus on product and customer experience. Alternatively we are looking for seasoned data analysts with at least 4 years of experience with a deep interest in stopping the baddies .</li>
<li>Proven ability to develop and implement fraud rules, with a keen interest in continuous improvement of processes,customer/merchant experiences.</li>
<li>Technical proficiency in SQL, Python/R and Excel (at least 2 years of experience) with experience in fraud scorecard development and a plus for experience with machine learning in fraud detection</li>
<li>Self-motivated and responsive, especially during peak periods of fraud activity with a curiosity and willingness to learn and apply emerging trends in fraud management</li>
<li>Strong problem-solving skills, including the ability to stay calm under pressure, excellent negotiation abilities and a talent for multitasking</li>
<li>Comfortable challenging the status quo to innovate and push for advanced, effective solutions in fraud management </li>
</ul>
 Join the revolution 
Tamara is a vibrant hub of exceptional individuals worldwide, with over 40+ nationalities committed to working with the broadest talent pool possible. We're proud of the wealth of cultural backgrounds that shape our teams, ensuring every experience is acknowledged and celebrated. 
We seek self driven individuals, fuelled by curiosity, ready to take control of their professional and personal development. We re creating a place where possibilities are for the taking through career mobility, mentoring and cross-border collaboration. This approach has earned us a spot as one of the competitive tech companies to work for.
All qualified individuals are encouraged to apply.
To learn more about how we protect your privacy, please visit our Candidate privacy notice .

Trust & Safety Analyst

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