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customer service and logistics manager Jobs in Dubai

customer service and logistics manager

customs clearance supervisor Jobs in Dubai

customs clearance supervisor

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logistics manager

freight forwarder

MELCO MIDDLE EAST LINE GENERAL TRANSPORT LLC

We are seeking a detail-oriented and experienced Freight Forwarder to manage the end-to-end coordination of international shipments. The role involves handling documentation, customs clearance, carrier negotiations, and ensuring timely delivery of cargo across sea, air, and land routes. The ideal candidate will have strong knowledge of UAE customs procedures, international trade regulations, and multimodal transport operations.Key Responsibilities.Shipment Coordination<ul><li>Plan and execute freight movements via sea, air, and land.</li><li>Liaise with carriers, shipping lines, and transport agents to ensure timely delivery</li><li>Ensure compliance with UAE customs regulations and international trade laws.</li></ul>Documentation &amp; Compliance<ul><li>Prepare and verify Bills of Lading, commercial invoices, packing lists, and certificates of origin.</li><li>Ensure compliance with UAE customs regulations and international trade laws.</li></ul>Customs Clearance<ul><li>Coordinate with customs brokers and inspection agencies.</li><li>Manage duties, taxes, and regulatory documentation for import/export cargo.</li></ul>Rate Negotiation &amp; Cost Control<ul><li>Negotiate freight rates and optimize shipping costs.</li><li>Consolidate shipments where applicable to reduce overhead.</li></ul>Client &amp; Vendor Communication<ul><li>Advise clients on shipping options, incoterms, and regulatory requirements.</li><li>Maintain strong relationships with port authorities, inspection bodies, and logistics partners.</li></ul>Tracking &amp; Reporting<ul><li>Monitor shipment status and proactively resolve delays.</li><li>Maintain accurate records of transactions, delivery timelines, and cost breakdowns.</li></ul>QualificationsHigh school diploma or equivalentFocuses on customs regulations and documentationCustoms procedures, Incoterms, HS codes, import/export lawsJob Type: Full-timePay: AED3,000.00 - AED4,000.00 per month

Sea Freight Handler

Zajel_official

<div>
 
 
 About Us
 
 
 
 
 
 
 
 Delivering smarter logistics solutions since 2008
 
 
 
 
 
 
 ZAJEL is a UAE-based logistics company that has been shaping smarter delivery experiences since 2008. What began as a courier service has grown into one of the fastest-growing logistics companies in the region, serving a wide range of sectors with reliable, technology-driven solutions.
 
 
 In 2023, we expanded our operations with the launch of our freight division, introducing land, sea, and air freight services. This addition marked a significant milestone in our journey to provide fully integrated logistics that move businesses forward and bring services directly to you.
 
 
 
 
 
 Our services now cover domestic and international courier, freight forwarding, customs clearance, cargo handling, legal and government document delivery, and tailored solutions for e-commerce. We support a diverse client base, including large enterprises, small and medium businesses, and individual customers through both B2B and C2C models.
 
 
 
 
 
 At the heart of ZAJEL is a team of dedicated professionals who bring expertise, agility, and innovation to every step of the journey. Powered by smart technology and a modern fleet, we deliver efficient, cost-effective services that adapt to evolving market demands and customer expectations.
 
 
 
 
 
 We are proud of the long-term partnerships we have built with government entities and private sector leaders. Our operating model is designed to respond quickly, scale intelligently, and ensure quality across first-mile and last-mile delivery. This spirit of consistency, collaboration, and customer focus is what sets us apart.
 
 
 
 
 
 ZAJEL is more than a logistics provider. We are a trusted partner committed to progress, performance, and delivering
 
 
 directly to you
 
 
 .
 
 
 
 
 
 We&rsquo;re not stopping there we&rsquo;re driven, passionate and motivated. &ndash; get in touch.
 
 
 
 
 
 
 
 
 
 Who are we looking for:
 
 
 
 
 
 
 An
 
 Operation Executive (Land Freight)
 
 that will be responsible for overseeing and coordinating air and sea freight shipments including handling day-to-day operations, collaborating with internal teams, and liaising with our vendors to ensure the smooth flow of shipments. We are seeking a proactive and detail-oriented individual who thrives in a fast-paced environment and is passionate about delivering exceptional service.
 
 
 
 
 
 
 What you&rsquo;ll do:
 
 
 
 As a talented
 
 Operation Executive (Land Freight)
 
 , no two days look the same, but a typical day will most likely include the following duties and responsibilities:
 
 
 
 
 
 
 
 Workflow and Operation Management
 
 
 
 <ul>
 <li>
 Manage and coordinate cross-border land freight shipments, ensuring timely delivery.
 </li>
 <li>
 Monitor shipment status and provide daily updates to clients.
 </li>
 <li>
 Maintain effective communication with transporters, drivers, border agents, consignees, and other stakeholders to ensure smooth operations.
 </li>
 <li>
 Build and maintain strong vendor relationships, negotiating competitive pricing for cost-effective shipments.
 </li>
 <li>
 Ensure compliance with international shipping regulations and manage necessary documentation.
 </li>
 <li>
 Optimize shipping costs without compromising quality.
 </li>
 <li>
 Address operational challenges promptly and provide exceptional customer service.
 </li>
 <li>
 Ensure timely &amp; accurate data entry in the software and prompt invoicing to clients.
 </li>
 <li>
 Stay informed about border regulations, current border conditions, and destination clearance requirements to ensure seamless and compliant operations.
 </li>
 <li>
 Keep customers informed about the status of their shipments and address inquiries in a timely manner.
 </li>
 <li>
 Track and analyze key performance indicators to identify areas for improvement and implement corrective actions.
 </li>
 <li>
 Prepare operational reports and communicate vendor services issues to management.
 </li>
 </ul>
 
 
 
 
 
 
 Operations Reports
 
 
 
 <ul>
 <li>
 Creates daily reports for all services rendered by the operations department and ensures that all services are updated in the system
 </li>
 <li>
 Prepares timely and accurate operations statements and reports as required
 </li>
 </ul>
 
 
 
 
 
 What makes you unique:
 
 
 <ul>
 <li>
 Bachelor's degree in business management, or in a related field, or higher
 </li>
 <li>
 Minimum of 3-5 years' Land Freight operations experience
 </li>
 <li>
 Language requirement for Transport Coordination: Proficiency in English &amp; Hindi/Urdu is required; knowledge of Arabic is an advantage.
 </li>
 </ul>
 
 
 
 
 
 What's in it for you:
 
 
 <ul>
 <li>
 
 Workplace:
 
 With a steaming hot coffee in the cozier pantry, we combine work and wellness.
 </li>
 <li>
 
 Rewards
 
 : In addition to competitive non-taxable gross package salary, we offer an employment visa, group medical insurance, and an annual ticket allowance to your home country.
 </li>
 <li>
 
 Employee wellbeing:
 
 We not only believed on a healthy work-life balance, but we also have a wellness and sports program.
 </li>
 <li>
 
 Leadership:
 
 Through agile, dynamic, and people-focused training, we coach and develop future leaders.
 </li>
 </ul>
 
 
 
 
 
 We might be a great match if you have:
 
 
 <ul>
 <li>
 
 Customer &ndash; Centricity:
 
 Our customers are at the center of everything we do
 </li>
 <li>
 
 Teamwork &amp; Collaboration:
 
 Our success is a result of the collective efforts of our team
 </li>
 <li>
 
 Innovation:
 
 Embracing innovation is part of our DNA
 </li>
 <li>
 
 Global Connectivity:
 
 We value the importance of connecting people and businesses worldwide via our agents' network
 </li>
 <li>
 
 Integrity:
 
 We uphold the highest ethical standards in all our interactions and operations
 </li>
 </ul>
 
 
 
 
 
 Interested in advancing your career and securing your future with us?
 
 
 
 
 Then ZAJEL might be the right place for you.
 
 
 
 
 
 
 
 We can&rsquo;t wait to hear from you.
 
 
</div>

Operation Executive - Freight Forwarding (Land Freight)

ADSOMSC

We are looking for a Sales Executive with proven experience in international freight forwarding, especially door-to-door and LCL shipments from China to Dubai.Responsibilities:<ul><li>Generate new business leads and maintain relationships with existing clients</li><li>Prepare and present competitive shipping solutions</li><li>Achieve monthly sales targets and contribute to company growth</li></ul>Requirements:<ul><li>Minimum 2 years of sales experience in the freight forwarding/logistics industry</li><li>Strong knowledge of shipping processes (air &amp; sea), door-to-door, and partial shipments</li><li>Excellent communication and negotiation skills in English</li><li>Valid UAE driving license and own car is preferred</li></ul>Job Type: Full-timePay: From AED5,000.00 per monthExperience:<ul><li>sales experience in the freight forwarding/logistics : 2 years (Required)</li></ul>License/Certification:<ul><li>UAE Driving License (Required)</li></ul>

Sales Executive – Freight Forwarding (China to Dubai, Door-to-Door)

Amazon

<div>
 
 Description
 
 
 
 We're seeking an experienced Operations leader to drive our direct imports strategy across UAE and KSA. You'll optimize our import operations, manage freight forwarder relationships, and ensure compliance with local customs requirements.
 
 
 This role will require you to be detail-oriented, analytical, and able to influence across multiple stakeholders while maintaining a high bar for operational excellence.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Lead end-to-end import operations, from shipment preparation to final delivery
 </li>
 <li>
 Develop and manage freight forwarder SLAs, focusing on cost optimization and on-time performance
 </li>
 <li>
 Drive operational excellence through data-driven decision making and process improvements
 </li>
 <li>
 Partner with multiple stakeholders to streamline import documentation and customs clearance
 </li>
 <li>
 Identify and implement scalable solutions for complex supply chain challenges
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 5+ years of working cross functionally with tech and non-tech teams experience
 </li>
 <li>
 5+ years of team management experience
 </li>
 <li>
 5+ years of cross functional project delivery experience
 </li>
 <li>
 5+ years of program or project management experience
 </li>
 <li>
 Experience defining program requirements and using data and metrics to determine improvements
 </li>
 <li>
 Bachelor's degree in Supply Chain, Business, or related field
 </li>
 <li>
 Demonstrated experience with UAE/KSA customs regulations and import procedures
 </li>
 <li>
 Strong track record of managing freight forwarder relationships
 </li>
 <li>
 Advanced analytical and problem-solving skills
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience managing, analyzing and communicating results to senior leadership
 </li>
 <li>
 Experience with Amazon or similar e-commerce operations
 </li>
 <li>
 Project management certification
 </li>
 <li>
 Multi-category import experience
 </li>
 <li>
 Proven cost optimization achievements in logistics
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Q-Express Documents Transport
 
 
 Job ID: A3069922
</div>

GCC Direct Imports Operations Manager, 3PL and Direct Imports MENA

Apparel Group

<div>
 
 Job Description
 
 
 
 
 Position Objective
 
 
 
 The position is responsible to provide support to the internal brand team for all their inbound and outbound shipments and also to ensure that the shipments are customs cleared and delivered on time to the warehouse and the stores using the most cost-effective means.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Establishing contact with the Supplier/ Agent for cargo pick up post aligning with the Brand team.
 </li>
 <li>
 Coordinate with freight forwarder to arrange collection for Import &amp; re-export and follow up till goods delivery at the warehouse / Stores.
 </li>
 <li>
 Invite freight quotes from various service providers and prepare comparisons for ADHOC shipments.
 </li>
 <li>
 Facilitate the movement of stocks (Inbound &amp; Outbound) using the most cost-efficient means of transport, at the earliest possible lead time.
 </li>
 <li>
 Generate shipping documents for outbound shipments to GCC and local exports to UAE.
 </li>
 <li>
 Validate all customs BOE &amp; freight invoices and handover to finance for payment process in a timely manner so that shipments are not impacted.
 </li>
 <li>
 Process BOE &amp; making customs duty payments for all inbound and outbound shipments.
 </li>
 </ul>
</div>

Executive - Logistics

Arab Combined Shipping Services LLC

Job Title: Sales &amp; Marketing Manager &ndash; Freight ForwardingWith 25 years of excellence in the freight forwarding industry, we are a trusted company providing efficient, reliable, and cost-effective logistics solutions. As we continue to expand, we are seeking a dynamic Sales &amp; Marketing Manager to lead, build, and develop our sales and marketing department. This is a unique opportunity to shape the growth strategy of a well-established company and make a significant impact.Key Responsibilities:<ul><li>Develop and implement strategic sales and marketing plans to drive business growth.</li><li>Build, manage, and mentor a high-performing sales and marketing team.</li><li>Identify new business opportunities and cultivate strong client relationships.</li><li>Monitor market trends, competitor activities, and industry developments to inform strategies.</li><li>Collaborate with operations to ensure seamless service delivery and exceptional customer satisfaction.</li><li>Define sales targets, KPIs, and regularly report performance to senior management.</li></ul>Requirements:<ul><li>Minimum 5 years of experience in sales and marketing, preferably in freight forwarding, logistics, or related industries.</li><li>Proven ability to build, lead, and develop a team or department.</li><li>Strong leadership, strategic thinking, communication, and negotiation skills.</li><li>Experience in planning and executing marketing campaigns and sales initiatives.</li><li>Knowledge of international shipping, freight forwarding, and logistics operations is highly desirable.</li><li>Bachelor&rsquo;s degree in Business, Marketing, Logistics, or a related field.</li></ul>Job Types: Full-time, PermanentPay: AED10,000.00 - AED15,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>freight forwarder: 5 years (Required)</li><li>sales &amp; marketing: 5 years (Required)</li></ul>License/Certification:<ul><li>driving license (Preferred)</li></ul>

Sales/Marketing Manager

CB&I

<div>
 
 Company Overview
 
 
 
 
 CB&amp;I&reg;
 
 is the world&rsquo;s leading designer and builder of storage facilities, tanks and terminals. With more than 60,000 structures completed throughout our 135+ year history, we have the global expertise and strategically-located operations to provide customers world-class storage solutions for even the most complex energy infrastructure projects.
 
 
 
 Overview
 
 
 
 The Associate Logistics &amp; Trade Compliance Specialist is responsible for identifying and maintaining commercial relationships with logistics service providers, and for initiating and coordinating shipments to support the project sites and fabrication shops with focus on best service, price and terms. This position is a Professional role which reports directly to the Supply Chain Manager for the EMEA region and routinely interacts with Supply Chain, Operations, Accounting, and Engineering.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Coordinate regional logistics activities for EPC projects across GCC countries
 </li>
 <li>
 Assist in the planning and execution of shipments for project materials and heavy equipment, including road, sea, and air transport.
 </li>
 <li>
 Track and monitor shipment progress, report delays or issues to the Logistics Manager and stakeholders.
 </li>
 <li>
 Prepare and maintain shipping and customs documentation in compliance with local regulations (e.g., commercial invoices, packing lists, delivery notes, clearance paperwork).
 </li>
 <li>
 Liaise with freight forwarders, transport providers, and customs brokers across the GCC.
 </li>
 <li>
 Ensure adherence to Incoterms, import/export requirements, and HSE guidelines during transport.
 </li>
 <li>
 Support coordination with procurement, warehousing, and construction teams to align logistics with project timelines.
 </li>
 <li>
 Maintain logistics records and update relevant ERP and reporting systems.
 </li>
 <li>
 Assist with vendor coordination and logistics cost tracking for regional deliveries.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Experience working on multi-country logistics projects within the GCC.
 </li>
 <li>
 Exposure to vendor and freight forwarder performance management.
 </li>
 <li>
 Understanding of GCC customs regulations and cross-border logistics.
 </li>
 <li>
 Basic knowledge of Incoterms, shipping methods, and international trade compliance.
 </li>
 <li>
 Strong coordination and communication skills; able to manage multiple priorities.
 </li>
 <li>
 Proficiency in Microsoft Office (Excel, Word, Outlook); experience with ERP systems (e.g., JDE, Oracle) is a plus.
 </li>
 <li>
 Min 2 years of experience in logistics or supply chain operations, ideally within EPC, construction, or industrial projects.
 </li>
 <li>
 Fluent in English; Arabic language skills are a plus.
 </li>
 <li>
 Familiarity with logistics documentation for oversized or hazardous cargo.
 </li>
 <li>
 Experience working on multi-country logistics projects within the GCC.
 </li>
 <li>
 Exposure to vendor and freight forwarder performance management.
 
 
 </li>
 </ul>
 Skills and Behaviors
 
 
 <ul>
 <li>
 Business presence and polish
 </li>
 <li>
 Knowledge of CB&amp;I products and markets
 </li>
 <li>
 Proactively identifies and solves the complex problems
 </li>
 <li>
 Strong analytical and problem-solving skills
 </li>
 <li>
 Mentally agile and ability to multi-task and manage tight deadlines
 </li>
 <li>
 Proven negotiating ability with high emotional intelligence and interpersonal skills
 </li>
 <li>
 Demonstrated business partnering skills with the ability to influence the organization
 </li>
 <li>
 Adaptability and agility to learn and contribute in varying and complex environments
 </li>
 <li>
 A mature business and technical acumen coupled with a drive to achieve results
 </li>
 <li>
 Exceptional communication and presentation skill, both written and verbal
 </li>
 <li>
 Ability to work and build credibility across the business, up to and including senior management level
 </li>
 <li>
 Proactively embraces and promotes the company's values and culture, including diversity &amp; inclusion and a healthy and safe work environment.
 
 
 </li>
 </ul>
</div>

Associate Logistics & Trade Specialist

Explore 87+ Freight forwarder in Dubai this September. Find roles across top companies and apply now to boost your career.