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freight forwarding specialist

Ocean Freight Operations Specialist - Chinese Speaking We are part of the world's leading logistics provider, DHL Group, operating in more than 220 countries worldwide. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end to end solutions to customers in a wide range of industries globally. Join us in connecting people and improving lives! The position is based in Dubai, United Arab Emirates. Responsibilities <ul> <li>Support delivery of ocean freight forwarding processes and activities for internal and external customers under general/limited supervision.</li> <li>Provide timely and effective administrative support such as gathering operational requirements, arranging customer visits, and responding to tariff queries.</li> <li>Perform administrative tasks including research, data processing and validation, and documentation.</li> <li>Assist in compiling requirements for freight control center, and detail information and instructions for the operations team.</li> <li>Share allocation and reservations of freight on planned line haul.</li> <li>Assist in ascertaining freight rate on incoming and outgoing materials and products based on analysis of tariff rates, freight classifications, delivery schedules and deadlines.</li> <li>Answer queries, prepare information for customer visits, and participate in customer visits to maintain close business relationships with existing clients and enhance customer retention.</li> <li>Gather information and data for shipping tenders.</li> <li>Record and share information, and handle day to day shipment documentation for freight forwarding.</li> <li>Reconcile data and generate reports and updates for account performances to support other team members.</li> <li>Follow and achieve compliance with established procedures and ensure proper usage of OFR Ops/CS processes and policies.</li> <li>Resolve recurring issues faced during delivery as per defined processes, systems and methods.</li> <li>Support team members with less experience in different/difficult situations.</li> </ul> Additional Responsibilities (OFR product) <ul> <li>Create and/or confirm transport orders, perform and optimize bookings.</li> <li>Prepare, control, and distribute all required Import/Export documents.</li> <li>Identify performance issues of suppliers, and propose solutions to improve performance.</li> <li>Update Customs shipment information and physical status, resolving customer issues and incidents.</li> </ul> Stakeholders <ul> <li>May influence others within the job area through explanation of facts, policies and practices.</li> <li>Support and interact with senior colleagues of own and other teams.</li> <li>Develop a network of contacts to build up relationships and strengthen the organizational, product and market knowledge.</li> <li>Address task related issues appropriately to maintain work relationships.</li> </ul> Management Responsibility <ul> <li>Individual contributor without direct responsibility for leading others.</li> <li>Provide assistance and training to lower level employees.</li> <li>Delegate and review the work of lower level employees.</li> </ul> Qualifications <ul> <li>Vocational/Specialized/Technical/Certification.</li> <li>More than 2 years of experience.</li> <li>Proficiency with Chinese speaking.</li> </ul> Benefits <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development.</li> <li>Competitive salary.</li> </ul> Why join DHL Global Forwarding? Visit our career site: Our Vision: The Logistics Company for the World. Our Mission: Excellence. Simply Delivered. Our Purpose: Connecting People, improving lives. Our Values: Respect & Results Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Ocean Freight Operations Specialist -Chinese Speaking

DP World

<div>
 
 
 JOB SUMMARY
 
 
 
 Managing and coordination of all aspects of Ocean Freight - Import activities (Domestic UAE + Int&rsquo;l). Providing DPW Ocean Import freight forwarding customers with a high level of communication regarding the status of their shipments
 
 
 
 
 
 
 KEY RESPONSIBILITY
 
 
 <ol>
 <li>
 Freight Forwarding Operations
 </li>
 <li>
 Professional communication in dealing with DPW Logistics clients
 </li>
 <li>
 Fast and quality responses to any enquiries from customers, overseas agents and vendors in regards of shipments, pricing requests and questions related to freight forwarding
 </li>
 <li>
 Responsible for the pro-active handling of all tasks related to freight forwarding activities
 </li>
 <li>
 Detailed knowledge about UAE customs procedures and regulations and being able to provide DPW Logistics clients with high-end advice regarding the required import and export documentation
 </li>
 <li>
 Responsible for accurate billing process following the clients individual price agreements and ensuring timely and professional communication of the invoice towards the clients
 </li>
 <li>
 First point of contact for clients on all operational issues pertaining to shipments handled by DPWL
 </li>
 <li>
 Communicate with origin and/or destination offices and agents in regards of operational issues and follow up daily for any pending jobs and enquiries until completed
 </li>
 <li>
 Liaising and coordination with suppliers and 3rd party logistics vendors in order to arrange jobs outsourced to them on behalf of DPW Logistics
 </li>
 <li>
 Accurate and comprehensive data entry inclusive income and cost accruals into DPW Logistics CargoRunner Freight Forwarding Operational platform
 </li>
 <li>
 Coordination with carriers, vendors and customers in regards of the event of any missing and/or damaged shipments and handling of claims in regards of damage and/or lost shipments
 </li>
 <li>
 Coordination with clearance department for all import / export shipments
 </li>
 <li>
 Cost Control
 </li>
 <li>
 A strong drive to optimize DPW Logistics profits in regards Air, Sea, and Road Freight activities.
 </li>
 <li>
 Ensure to develop strong relationship with vendors, carriers and suppliers optimizing best market buying conditions
 </li>
 <li>
 Departmental Activities
 </li>
 <li>
 Excellent communicational skills towards DPW Logistics clearance team, DPW Logistics warehousing operations, and DPW Logistics Ocea/Air Import/Export department in order to optimize service performance
 </li>
 <li>
 Take part in both regular internal and external training to maintain and increase logistics knowledge
 </li>
 <li>
 Relationship Management
 </li>
 <li>
 Maintain excellent relationship with 3rd party vendors and logistics suppliers
 </li>
 <li>
 Maintain excellent relationship with internal other departments such as Accounting and finance, Commercial team and Warehousing Operations
 </li>
 </ol>
 
 
 
 
 
 
 
 
 QUALIFICATIONS, EXPERIENCE AND SKILLS
 
 
 
 
 Essential Qualification:
 
 Graduate and entry-level Professionals
 
 
 
 Desirable Qualification:
 
 Logistics Education or a minimum of 5 years&rsquo; experience in a freight forwarding role
 
 
 
 Work Experience:
 
 Minimum 5 year of experience in Ocean freight Import &amp; export for a mid- or large size freight forwarding company
 
 
 
 
 
 
 Technical skills required to perform the role:
 
 
 
 General knowledge
 
 <ul>
 <li>
 Port Operation and import/export processes
 </li>
 <li>
 Sea Freight Logistics
 </li>
 </ul>
 
 - FCL Containers
 
 
 - Special Equipment (Open Top&rsquo;s / Flat Racks)
 
 <ul>
 <li>
 Sea-Air Transportation Modes
 </li>
 <li>
 Customs Clearance Processes
 </li>
 <li>
 Customs Clearance Documentation
 </li>
 </ul>
 
 
</div>

Customer Service & Operations Executive - Ocean Import

Alpha Star Shipping LLC

Key ResponsibilitiesAir Freight Operations (Core)<ul><li>Handle end-to-end air import / export / transshipment operations</li><li>Coordinate with airlines, GSAs, ground handlers, warehouses, and overseas agents</li><li>Ensure on-time booking, uplift, delivery, and POD closure</li><li>Manage exceptions: rollovers, delays, documentation issues, offloads, and reworks</li></ul>DG (Dangerous Goods) Handling<ul><li>Process DG shipments in line with IATA DGR requirements</li><li>Verify DGD, MSDS, UN classification, packing, labeling, and airline acceptance</li><li>Coordinate with DG-approved airlines/handlers and ensure compliant storage/handling</li></ul>Transshipment + Free Zone Expertise (Dubai)<ul><li>Execute shipments via JAFZA / DAFZA / DWC / bonded movements as applicable</li><li>Manage customs transfer / re-export / transit formalities (as per UAE processes)</li><li>Plan and control cargo flow to minimize dwell time, penalties, and storage charges</li></ul>Sea&ndash;Air / Air&ndash;Sea (Multimodal)<ul><li>Manage handovers between port&ndash;airport (and vice versa) with bonded trucking</li><li>Coordinate with ocean ops / transport teams for seamless transshipment</li><li>Ensure correct documentation and milestones across both legs</li></ul>Customer &amp; Key Account Coordination (KAM Support)<ul><li>Act as the operational SPOC for assigned customers (post-booking to delivery)</li><li>Provide proactive shipment updates, manage escalations, and drive service recovery</li><li>Support sales/pricing with SOP compliance, operational inputs, and RFQ readiness</li></ul>Systems, Costing &amp; Compliance<ul><li>Update jobs accurately in ERP/Cargo system and maintain complete documentation</li><li>Coordinate with finance for job costing, invoicing triggers, and closing</li><li>Maintain compliance with internal SOPs and customer-specific requirements</li></ul>Mandatory Requirements<ul><li>Minimum 2 years Dubai experience in air freight operations (hands-on)</li><li>Minimum 2 years air cargo experience in a freight forwarding company</li><li>Valid IATA DG certification/license (Cat 6 preferred or equivalent)</li><li>Proven experience in transshipment operations, preferably via Dubai Free Zones</li><li>Working knowledge of MAWB/HAWB, manifests, airline procedures, and export/import documentation</li><li>Strong coordination skills, follow-up discipline, and ability to work under pressure</li></ul>Preferred / Advantage<ul><li>Experience in AOG, ship spares, oil &amp; gas, pharma, time-critical cargo</li><li>Exposure to bonded transfers/re-export processes and multimodal handovers</li><li>Familiarity with major Dubai airports/handlers and airline operational workflows</li></ul>What We Offer<ul><li>Competitive salary (based on experience)</li><li>Fast-paced operations environment with learning and growth</li><li>Exposure to DG, transshipment, and multimodal specialist movements</li></ul>Job Type: Full-timePay: AED5,000.00 - AED12,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Dubai: 2 years (Required)</li><li>Freight Forwarding: 2 years (Required)</li><li>Dubai Logistics Industry: 2 years (Required)</li></ul>License/Certification:<ul><li>DG License (Preferred)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Air Freight Operations Executive

ADSOMSC

Loading and Off-loading Supervision:&middot; Supervise the loading and off-loading processes for sea &amp; air freight shipments to ensure compliance with safety and quality standards.&middot;Customs Inspections:&middot; Facilitate customs inspections to verify package contents, item numbers, and loading arrangements (trailers, containers, etc.).&middot;Small Cargo Pickups and Deliveries:&middot; Coordinate the pickup and delivery of small cargo items, ensuring timely and accurate delivery.Cargo Tracking and Retrieval:&middot; Manage cargo tracking for missing items and coordinate with customs for the retrieval of cargo.&middot; Maintain accurate records of all tracked items.Documentation Management:Storage and Customs Procedures:Financial and Administrative Assistance:Driver Coordination:&middot; Prepare driver agreements and ensure all necessary documentation is completed.&middot; Distribute advance cash payments to drivers and obtain necessary signatures as proof of receipt.Required Competency Skill:&middot; Required a bachelor's degree, diploma or associate degree in a relevant field&middot; Minimum 2 years of same industry experience.&middot; Employee should possess basic skills related to the position (Handling drivers, ensure safety of loading, handle documentation related to custom clearance &amp; shipment tracking)&middot; Proven experience in transportation operations, logistics coordination, or freight forwarding&middot; Excellent organizational and multitasking abilities, with a keen attention to detail and accuracy.&middot; Knowledge of local/international trade regulations, customs procedures, and documentation requirements.&middot; Ability to work under pressure and adapt to changing priorities in a fast-paced, dynamic environment.&middot; Must have the UAE driving license.Job Type: Full-timePay: From AED3,000.00 per monthExperience:<ul><li>Customs Clearance in Freight Forwarding: 2 years (Required)</li></ul>License/Certification:<ul><li>UAE Driving License (Required)</li></ul>

Customs Clearance Agent

shahul-logistics-general-transportation-llc

Location : Al Quoz, Dubai, UAEGeneral Requirements:<ul><li>Minimum 2 years experience in any logistics establishment of UAE.</li><li>Candidate should have in-depth knowledge of Freight Forwarding/Warehousing or Last mile delivery.</li><li>Thorough understanding of marketing, negotiating and sales promotion techniques</li><li>Knowledge of logistics software and systems.</li><li>Excellent communication, negotiation, and interpersonal skills</li><li>Strong business acumen and understanding of sales strategy and market trends</li><li>Ability to work independently and manage multiple priorities effectively</li><li>Bachelor's degree in business or a related fi</li></ul>Job Types: Full-time, Permanent

Sales Executive

<div>VAS Specialist-Chinese Speaking 
Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.
Who ever said &lsquo;&lsquo;the sky is the limit&rsquo;&rsquo; never spoke to you! Because for you it&rsquo;s the beginning,- DHL Global Forwarding has an opening for a VAS Specialist-Chinese Speaking in Dubai, United Arab Emirates.
Join us in connecting people and improving lives! 
In this VAS Specialist &ndash; Chinese Speaking position
<ul><li>Coordinate customs and trade compliance plans and processes to optimize service and cost performance in the customs clearance activities</li>
<li>Coach and guide the team for execution of day-to-day tasks and activities and meet work schedules and targets</li>
<li>Conduct research, identify and get permits, licenses, certificates and authorizations required for customs clearance</li>
<li>Monitor preparation of customs declarations and other required documents describing goods and materials being shipped</li>
<li>Process, handle and distribute all required export/ import documents in the shipping area in a timely and efficient manner and according to regulations and internal procedures</li>
<li>Review shipped items and shipping validity dates as well as debits and duties / tariffs at government institutions</li>
<li>Arrange pickup, finalize booking and perform booking optimization</li>
<li>Update self on shipment status in the export/ import area and during transport, and take actions for resolution of incidents</li>
<li>Meet customer requirements, take corrective actions in case of deviations from customer requirements</li>
<li>Maintain high standards of operational quality and ensure adherence to compliance standards, legal requirements and import/ export control legislation</li>
<li>Work with counterparts in customs authorities and government bodies for running smooth operations and to meet regulatory compliance</li>
<li>Highlight issues and opportunities, and execute better practices and quality standards for customs focusing on increasing effectiveness and efficiency, and controlling costs</li>
<li>Advice customers on legal (e.g. trade compliance - shipments to sanctioned countries) and customs topics</li>
</ul>Stakeholders
<ul><li>Understand customer and key stakeholders interests and concerns and advise direct reports, customers and key stakeholders</li>
<li>Regular contact with other specialist departments</li>
<li>Cooperate with 3rd parties e.g. external service providers</li>
</ul>Management responsibility
<ul><li>Supervise non professional employees</li>
</ul>Now, here is what we need from you! 
<div><div><div><div>Education Level 
</div></div> 
<div><div><ul><li>Bachelors Degree</li></ul> 
</div></div> 
<div><div><ul><li>Proficiency with Chinese language</li></ul></div> 
</div> 
 
<div></div><div><div>Experience Level 
</div></div> 
<div><div><ul><li>more than 2 years</li></ul>
</div></div> 
</div></div>We offer:
<ul><li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li>
<li>Possible further career development</li>
<li>Competitive salary</li>
</ul>Why join DHL Global Forwarding? 
We are part of DHL Group, the world&rsquo;s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html 
Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area. 
We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have: 
<ul><li>The largest global network with more than ~30,000 passionate employees</li>
<li>The most efficient processes and fastest response times</li>
<li>The best solutions and best customer service</li></ul> 
Our Vision: The Logistics Company for the World.
Our Mission: Excellence. Simply Delivered. 
Our Purpose: Connecting People, improving lives. 
Our Values: Respect &amp; Results 
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility 
DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

VAS Specialist - Chinese Speaking

EIGER MARVEL CONSULTANTS

Job Title: Senior Sales Coordinator &ndash; Freight Forwarding - (Minimum 5 years of proven experience in freight forwarding or logistics sales ) About the RoleWe are seeking an experienced and results-driven Senior Sales Coordinator with a strong background in freight forwarding, logistics, and supply chain solutions. The ideal candidate will be responsible for identifying new business opportunities, expanding market presence, and managing key client relationships to achieve sales and revenue targets.Key Responsibilities<ul><li>Develop new business opportunities across Air and Ocean Freight (Export, Import &amp; Cross Trade).</li><li>Promote company services including:</li><li>Ocean Freight (FCL/LCL)</li><li>Air Freight (Export, Import, Cross Trade)</li><li>Warehousing &amp; Distribution</li><li>Customs Clearance &amp; Transportation</li><li>Break Bulk / ODC shipments</li><li>Build and maintain strong client relationships to drive repeat and referral business.</li><li>Manage the entire sales cycle from lead generation to negotiation and contract closure.</li><li>Work closely with the operations and pricing teams to prepare competitive proposals and ensure service excellence.</li><li>Track market trends, competitor activity, and customer need to develop effective business strategies.</li><li>Ensure timely rate renewals, follow-up for collections, and ongoing account management.</li></ul>Requirements<ul><li>Minimum 5 years of proven experience in freight forwarding or logistics sales (Air &amp; Sea).</li><li>Existing customer base and network within the logistics or freight forwarding market.</li><li>Strong understanding of international trade, customs procedures, and freight operations.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Valid driving license.</li><li>Bachelor's degree in business, Logistics, or Supply Chain Management preferred.</li></ul>What We Offer<ul><li>Competitive salary + sales incentives/commissions.</li><li>Career growth opportunities within a leading logistics organization.</li><li>A supportive and dynamic workplace culture that values initiative and performance.</li></ul>Job Types: Full-time, PermanentPay: AED15,000.00 - AED18,000.00 per monthApplication Question(s):<ul><li>Do you have freight forwarding sales experience in UAE?</li><li>Do you have at least 6 years of experience in logistics and supply chain management?</li></ul>

Senior Sales Coordinator

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