front desk agent

Hyatt

<div>
 
 Position Overview:
 
 
 
 At The Wildbirch Hotel, our Front Desk Agents serve as the welcoming face of our unique boutique property. They are responsible for greeting guests, facilitating check-ins, and ensuring each guest enjoys an exceptional stay in Anchorage. The role requires handling reservations, guest inquiries, and managing check-outs in an efficient, warm, and professional manner.
 
 
 
 Key Responsibilities:
 
 
 
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 Greet and check in guests while ensuring all guest information is accurate in the system.
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 Assist guests in making and modifying reservations, including walk-ins and same-day bookings.
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 Share in-depth knowledge of the hotel, its amenities, room layouts, and the surrounding Anchorage area, including notable events and activities.
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 Process guest payments, manage check-outs, and settle any outstanding accounts.
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 Handle guest inquiries, complaints, and requests, aiming to resolve any issues promptly to ensure guest satisfaction.
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 Maintain the Front Desk area as a hub of guest interaction, keeping it organized and supplied.
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 Work with other departments to coordinate guest needs, including room availability, housekeeping requests, and special accommodations.
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 Communicate daily with the Front Office Manager to review guest services, priorities, and any additional tasks or special projects.
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 Engage guests with personalized recommendations, including dining options at the hotel&rsquo;s onsite restaurant, brewery, and caf&eacute;.
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 Contribute to the warm, inviting atmosphere by managing the lobby&rsquo;s communal space, which features a fireplace, and local art.
 
 
 
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 Requirements:
 
 
 
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 Previous hotel or customer service experience is required.
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 Strong knowledge of hotel management systems (experience with Room Master and OPERA cloud is a plus).
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 Excellent communication skills, including the ability to read and respond in English (additional languages are a plus).
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 Ability to remain calm under pressure and multitask in a fast-paced environment.
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 Enthusiastic, service-oriented, and with a passion for hospitality and Alaska&rsquo;s vibrant culture.
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 Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and familiarity with web-based tools.
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 Strong problem-solving skills and the ability to work independently or as part of a team.
 
 
 
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 Physical &amp; Availability Requirements:
 
 
 
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 This role requires standing for long periods and occasional lifting of light materials.
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 The hotel operates 24/7, and availability for shifts on weekends, holidays, and nights is expected.
 
 
 
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 Why Work at The Wildbirch Hotel?
 
 
 
 As Anchorage&rsquo;s first boutique hotel, The Wildbirch Hotel offers a dynamic, local-first environment where team members are encouraged to share their passion for Alaska. Be part of the first team welcoming guests to the hotel and helping to shape the guest experience in a setting that celebrates the adventure, charm, and rugged beauty of the state.
 
 
 This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.
</div>

Front Desk Agent

Northwest x Southern Hospitality

<div>Motel 6 Anchorage managed by Northwest x Southern Hospitality (NSH) is currently interviewing people for Guest Service Representative/Front Desk Clerk! We are uniquely situated in some of the most beautiful areas of the Pacific NorthwestAlaska. We have award winning hotels where you will find hospitality is the true focus of our team. We are passionate, genuine, forward thinking and engaging. We take pride that in everything we do, and we try to give back more than we take. We are looking for you to rise up to the challenge, create memories and make connections. Help us make our guests and team member experiences a #BIGDEAL. Are you considering a career in hospitality and interested in an entry-level position? If so, apply today!
Summary of position: The primary purpose of this position is to ensure guest satisfaction and revenue optimization through checkin, checkout and the coordination of hotel services. Responds to guest reservations requests, answers telephones and responds appropriately to requests, and handles any guest compliments or complaints and takes action deemed necessary. Also, handles cash, makes change, and balances an assigned house bank.
Qualifications:
High school diploma or equivalent GED; prior hotel and hospitality experience preferred
Demonstrate excellent organizational skills, communication skills, and problem-solving skills
How we can elevate your career:
Advancement: Most importantly, we are passionate about our people. We're not just interested in today. We also prepare our employees for the future. When you work at one of our properties, you'll be able to work your way up the ladder.
Teamwork: Experience what it feels like to be part of an empowered team. Be inspired by those around you to be your best each day.
If you like the sound of that, if you love having fun on the job and want to work with people who feel the same way, if you want a career you can count on, apply today.
Why work for NSH?
Work-Life Balance - We are committed to ensure that our team members experience the reward of hospitality, while also sustaining a routine that suits their lifestyle.
Paid Holidays - 6 Paid Holidays after one year of service (upon hire for salaried team members)
New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Day
Both PTO and Sick leave allows Team Members to have home life balance for any reason, such as vacation, rest and relaxation, their own or a family member's illness or health concern, personal pursuits, or any qualifying reason under applicable sick and safe time laws.
Paid Time Off - (PTO) is available to all Team Members after one full year of service. You begin accruing from day one! The amount of PTO you can accrue increases the longer you work with us.
Sick Leave - Available for Team Members employed in Oregon or Washington after 90 days of employment.
Bereavement
Jury/Witness Duty
Community Volunteer Events
Social Event Outings
Health and Wellness - These benefits typically begin on the first day of the month following sixty (60) days of full-time employment. (The specific eligibility criteria and waiting periods are defined by each benefit in their applicable plan documents.) Insurance coverage is typically not available to those Team Members deemed to be part-time (working less than thirty (30) hours) and seasonal Team Members (those deemed to be employed less than six (6) months).
MedicalPrescription, Vision
Dental
Employee Assistance Program
Hostcare
100% Company Paid Life Insurance
401(k) Retirement Plans
Leave of Absence
Perks - More than just a paycheck!
Team Member Travel Discounts
Entertainment Industry Discounts
Snack of the Month
Monthly Team Member Recognition
Service Recognition Awards
Incentive Programs
Referral Bonuses
Direct Deposit
Retirement Planning
Potential for promotional opportunities to other NSH properties including Marriott, Hilton, HyattIHG brands.
To learn more about our company please visit our web site at www.nwxsouthern.com
Northwest x Southern Hospitality is an Equal Opportunity Employer, offering employment opportunities to all qualified persons without regard to race, color, national origin, disability, religion, age, sex, veteran status, or other classifications protected by law.</div>

Guest Service Representative/Front Desk Clerk

Prince William Sound Aquaculture Corporation

<div>The Maintenance Manager is a regular, full-time position with benefits. The position works and resides at a remote, off-grid salmon hatchery in the Prince William Sound of Alaska. Company housing and utilities are provided at the hatchery site.
 
 
One position is available at the Wally Noerenberg Hatchery on Esther Island in Prince William Sound, Alaska. The facility is only accessible by boat or float plane; no road access. Direct boat access from Whittier takes about 45 minutes. This hatchery has an expected boat service once a week. 
 
One position is available at the Armin F. Koernig Hatchery on Evans Island in Prince William Sound, Alaska. The facility is only accessible by boat or float plane; no road access. Direct boat access from Whittier is about two hours. Access is also available from the village of Chenega, serviced with a commuter air service about twice a week. This hatchery has boat service every other week. 


BENEFITS
<ul><li>
Health/Vision/Dental Insurance (no monthly premium cost)</li><li>
Life Insurance (no monthly cost)</li><li>
100% employee vested 403(b) Retirement Plan, employer match after 1 yr of service</li><li>
4+ Weeks Annual Leave</li><li>
Annual Leave Travel Assistance</li><li>
Work Wear Allowance</li><li>
Relocation Assistance</li><li>
Employer-Provided Housing and Utilities</li></ul> 


Position Title: MAINTENANCE MANAGER 
Category: Full time, regular, full benefits 
Payroll Classification: Annual Wage, Exempt 
Organizational Unit: Operations 
Location: Offgrid, Salmon Hatchery 
Supervisor's Title: Hatchery Manager 


Basic Function: The Maintenance Manager functions as part of the hatchery operations team in the cultivating and rearing of fish. Under general direction, the incumbent will plan, manage, and conduct year-round, 24-hour a day when necessary, preventative maintenance and repair duties for the efficient operation of the overall hatchery facility and equipment. 


Primary Responsibilities: The Maintenance Manager works closely with the Hatchery Manager to plan, manage, and implement facility maintenance, repair, and improvement programs as well as supervising maintenance and repair projects. Administrative responsibilities include assisting the manager in the planning, budgeting, documenting, assessing, and improving hatchery operations. 


Description of duties and tasks:
<ul><li>
Hatchery Systems: Developing and implementing preventative maintenance schedules; keeping updated spare parts lists; lead person in performing maintenance and repair on generators, hatchery heating and hot water systems, pumps and fuel distribution systems, recycle system, lake pump house and emergency pump system, lighting systems, emergency fire systems, hatchery domestic water and wastewater system; maintaining updated operations manual for fuel system; fabricating new tools and equipment; and other similar duties.</li><li>
Equipment Maintenance: Developing and implementing preventative maintenance schedules for all hatchery equipment including, but not limited to; hydroelectric turbine generators, diesel generators, front-end loaders, pickup trucks, gas pumps, outboard motors, welders, cement mixers, steam cleaner, pressure washer, snow removal equipment, power tools, and other such tools and equipment.</li><li>
Building Maintenance: Developing and implementing architectural, structural, mechanical, and electrical system preventative maintenance schedules for all facility buildings.</li><li>
Participates in the development of long-range plans for the facility.</li><li>
Consults with other maintenance and hatchery managers to resolve problems in hatchery maintenance.</li><li>
Assures state and federal regulatory and permit compliance related to all aspects of hatchery operations.</li><li>
Keeps maintenance activities log, prepares and submits monthly reports, special reports, and studies contributing solutions to corporate hatchery problems; utilizes computer software to accomplish data entry and analysis needs of these reports.</li><li>
Assists the Hatchery Manager in the preparation of the annual operation plans and budgets.</li><li>
Prepares and manages the maintenance section budget.</li><li>
Purchases hatchery maintenance supplies and equipment.</li><li>
Supervises maintenance assistants and technicians.</li><li>
Within the maintenance section, assures implementation of the hatchery safety program and related functions.</li><li>
Recommends procedures, techniques, and new equipment to improve work efficiencies or adaptation to new techniques.</li><li>
Effectively interacts with the public and directs inquiries to appropriate departments or persons.</li><li>
Performs related duties as assigned.</li></ul> 


Essential Functions: Work performed at any hatchery or remote location as needed. Must be able to move about freely; work outdoors in all weather conditions; ability to lift and carry 50 pounds; ability to climb stairs and ladders; ability to climb aboard and about vessels and small aircraft; work around water &ndash;on docks and floats; use telephones and computers unimpaired. Must be able to read, write, speak and understand the English language. Must be able to hear and see to receive verbal and written instructions. 


Positions Supervised:
<ul><li>
Maintenance Assistants</li><li>
Maintenance Technicians</li><li>
Fish Technicians, when assigned to assist in the maintenance section</li></ul>
Knowledge, Skills, and Abilities:
<ul><li>
Considerable knowledge of the standard tools and practices of various trades such as mechanical, electrical, painting, carpentry, and plastering.</li><li>
Considerable knowledge of electrical and construction tools.</li><li>
Knowledge of computer operations and software.</li><li>
Working knowledge of the occupational hazards and safety precautions associated with the mechanical, electrical, and building trades.</li><li>
Knowledge of personnel management.</li><li>
Ability to meet with construction and/or service contractors and vendors regarding the scope of work to be performed.</li><li>
Ability to estimate time, material and equipment necessary for construction, maintenance, and repair jobs.</li><li>
Ability to interpret and work from sketches, blueprints, and layouts.</li><li>
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.</li><li>
Ability to keep records and make reports.</li><li>
Ability to plan and direct the work of unskilled and semi-skilled workers.</li><li>
Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals.</li><li>
Ability to write and speak clearly, concisely, and in a well-organized manner.</li><li>
Ability to organize time and prioritize activities, solve problems, and work independently within a team environment.</li></ul>

Minimum Qualifications:
<ul><li>
Post-secondary training/education in an accredited vocational-training school in the building, mechanical, or electrical trade</li><li>
Three years experience in building and plant maintenance work</li><li>
Current, valid driver's license</li></ul>
Prince William Sound Aquaculture Corporation (PWSAC) is a private, non-profit hatchery association founded in 1974 by a local commercial fishermen's organization to optimize Alaska's wild salmon resources. PWSAC produces hatchery-born, ocean-raised wild salmon for the commercial, sport, personal use, and subsistence fisheries in the Prince William Sound and Copper River regions. PWSAC manages four salmon hatcheries in remote, off-grid locations in the Prince William Sound of Alaska and a fifth hatchery in the interior of Alaska. 


Lead our maintenance team at an off-grid, remote hatchery in Alaska surrounded by pristine wilderness and abundant marine wildlife. We&rsquo;re looking for an experienced, safety-minded Maintenance Manager to reside onsite in company-provided housing and perform maintenance operations. 


BENEFITS
<ul><li><ul><li>
Health/Vision/Dental Insurance (no monthly premium cost)</li></ul>
</li></ul><ul><li><ul><li>Life Insurance (no monthly cost)</li></ul>
</li></ul><ul><li><ul><li>100% employee vested 403(b) Retirement Plan, employer match after 1 yr of service</li></ul>
</li></ul><ul><li><ul><li>4+ Weeks Annual Leave</li></ul>
</li></ul><ul><li><ul><li>Annual Leave Travel Assistance</li></ul>
</li></ul><ul><li><ul><li>Work Wear Allowance</li></ul>
</li></ul><ul><li><ul><li>Relocation Assistance</li></ul>
</li></ul><ul><li><ul><li>Employer-Provided Housing and Utilities</li></ul></li></ul></div>

Maintenance Manager (Off Grid Hatchery)

Explore 3+ Front desk agent in Anchorage this June. Find roles across top companies and apply now to boost your career.

3 front desk agent jobs In Anchorage

Front Desk Agent

Guest Service Representative/Front Desk Clerk

Maintenance Manager (Off Grid Hatchery)