hr assistant

receptionist

front desk agent

front desk associate

accommodation assistant

front desk assistant

Inspire Management Training Center

<p>We are seeking a highly motivated and guest-focused <b>Front Desk Agent (Female)</b> to join a luxury hotel in <b>Qatar</b>. As the first point of contact for our guests, this role is essential in delivering exceptional service and creating memorable experiences. The ideal candidate will demonstrate excellent communication skills, professionalism, and a warm, welcoming demeanor.</p><p>Key Responsibilities:</p><ul><li>Welcome and assist guests with a friendly and professional approach, ensuring smooth and efficient check-in and check-out procedures.</li><li>Manage room reservations, cancellations, and modifications accurately using the hotel&rsquo;s property management system.</li><li>Respond promptly and courteously to guest inquiries, requests, and concerns to ensure high levels of satisfaction.</li><li>Coordinate closely with housekeeping and maintenance teams to ensure room readiness and address guest needs.</li><li>Handle guest billing and payment transactions efficiently, including cash handling, credit card processing, and end-of-shift reconciliation.</li><li>Maintain accurate records of guest interactions, special requests, and feedback in line with hotel policies.</li><li>Ensure the front desk and lobby areas are consistently clean, organized, and welcoming.</li><li>Promote hotel services, facilities, and local attractions to enhance the overall guest experience.</li><li>Follow all safety, security, and emergency procedures as required.</li><li>Handle guest information with strict confidentiality and professionalism.</li></ul><p>Qualifications, Experience &amp; Skills:</p><ul><li>High school diploma or equivalent required; a diploma or certification in Hospitality or Hotel Management is an advantage.</li><li>Minimum of <b>3+ years&rsquo; experience</b> as a Front Desk Agent in a luxury hotel environment.</li><li>Strong working knowledge of hotel reservation systems such as <b>Opera, Fidelio, or Cloudbeds</b>.</li><li>Excellent communication and interpersonal skills with a strong guest-centric mindset.</li><li>Professional appearance and behavior with strong organizational and multitasking abilities.</li><li>Flexibility to work weekends, public holidays, and night shifts.</li><li>Proficiency in Microsoft Office and basic administrative tools.</li><li>Must be locally available in Qatar with a valid visa and QID.</li></ul><p>Benefits:</p><ul><li>Competitive salary package</li><li>Employer-provided accommodation, meals, and transportation</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: QAR2,750.00 per month</p><p>Education:</p><ul><li>Diploma (Preferred)</li></ul><p>Experience:</p><ul><li>Front Desk Agent in luxury hotels in GCC: 3 years (Required)</li></ul><p>Language:</p><ul><li>English  (Required)</li></ul><p>Location:</p><ul><li>Doha (Required)</li></ul>

Front Desk Agent – Female (Luxury Hotel Industry)

Rosewood Doha

<div>
 <strong>
  Job Summary
  <br/>
 </strong>
 The Front Desk Associate serves as the welcoming face of the hotel, ensuring a seamless and personalized experience for every guest. This includes managing the check-in and check-out process efficiently, processing payments accurately, and addressing guest inquiries with professionalism and warmth.
 <br/>
 <br/>
 <strong>
  Essential Duties and Responsibilities:
  <br/>
  <br/>
 </strong>
 &bull; Consistently offer professional, friendly, and engaging service.&bull; Greet, check in and settle guest accounts while ensuring all service standards are followed.&bull; Maintain accurate records of daily transactions and cash handling, which includes currency exchange and balancing a float.&bull; Handle guest requests, questions, and concerns effectively and promptly.&bull; Promote a professional team environment.&bull; Follow department policies, procedures, and service standards.&bull; Performs any and all other tasks assigned by management.&bull; Always upholds the highest standard of internal and external customer service.&bull; Ensure all emails are actioned and completed as per request.&bull; Be a competent key person within the department, able to communicate and find answers in an efficient and professional way.&bull; Ensure clear, complete, and legible information is taken from the guest and is forwarded to the appropriate Associate/Department to satisfy the request and or to resolve the issue.&bull; Resolve guest issues within your capabilities, ensuring guest satisfaction.&bull; Communicate effectively with Guests, Hotel Associates, Managers and Directors.&bull; Daily completion of all record sheets, filled out correctly and filed accordingly.&bull; Note any outstanding issues and communicate with your senior Manager.&bull; Maintain the Rosewood hand over log for the next shift, noting any services that are pending to ensure follow up and completion.&bull; Maintain complete knowledge of using the Hotel equipment. (E.g. Computer, photocopier)&bull; Communication of all issues to HOD/Manager/Supervisor.&bull; Flexibility to cover shifts and responsibilities when required &ndash; (Night Shift, Day Shift)&bull; Promote hotel facilities effectively, including opening hours on all Food and Beverage outlets.&bull; Be knowledgeable of the surrounding area and thorough knowledge of the guest rooms, including view, amenities, features, types.&bull; Be inquisitive and share knowledge.&bull; Ensure you have an excellent knowledge of products and services available both internally and externally.&bull; Ensure all special request information is logged into the guests Opera profile.&bull; Strive to achieve any upselling targets and assist all other departments.&bull; Maintain healthy inter-departmental relationship.&bull; Carry out, within your capability, all reasonable requests by the Senior management.&bull; Be able to work without supervision and lead by example at all times.&bull; Ensure that brand standards are adhered to at all times, to ensure successful brand standard audit score.&bull; Collect preferences daily and enter in the guest profiles.&bull; Ask questions and share answers to all associates continuously.
</div>


Front Desk Associate

Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Qatar
</div></div><div><div>Province/City
</div><div>Doha
</div></div><div><div>Hiring Entity
</div><div>Rosewood Doha
</div></div><div><div>Department
</div><div>Rooms - Front Office
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><div><b>Job Summary</b><br>
The Front Desk Associate serves as the welcoming face of the hotel, ensuring a seamless and personalized experience for every guest. This includes managing the check-in and check-out process efficiently, processing payments accurately, and addressing guest inquiries with professionalism and warmth.<br>
<br>
<b>Essential Duties and Responsibilities:</b><br>
</div><ul><li>Consistently offer professional, friendly, and engaging service.</li><li>Greet, check in and settle guest accounts while ensuring all service standards are followed.</li><li>Maintain accurate records of daily transactions and cash handling, which includes currency exchange and balancing a float.</li><li>Handle guest requests, questions, and concerns effectively and promptly.</li><li>Promote a professional team environment.</li><li>Follow department policies, procedures, and service standards.</li><li>Performs any and all other tasks assigned by management.</li><li>Always upholds the highest standard of internal and external customer service.</li><li>Ensure all emails are actioned and completed as per request.</li><li>Be a competent key person within the department, able to communicate and find answers in an efficient and professional way.</li><li>Ensure clear, complete, and legible information is taken from the guest and is forwarded to the appropriate Associate/Department to satisfy the request and or to resolve the issue.</li><li>Resolve guest issues within your capabilities, ensuring guest satisfaction.</li><li>Communicate effectively with Guests, Hotel Associates, Managers and Directors.</li><li>Daily completion of all record sheets, filled out correctly and filed accordingly.</li><li>Note any outstanding issues and communicate with your senior Manager.</li><li>Maintain the Rosewood hand over log for the next shift, noting any services that are pending to ensure follow up and completion.</li><li>Maintain complete knowledge of using the Hotel equipment. (E.g. Computer, photocopier)</li><li>Communication of all issues to HOD/Manager/Supervisor.</li><li>Flexibility to cover shifts and responsibilities when required &ndash; (Night Shift, Day Shift)</li><li>Promote hotel facilities effectively, including opening hours on all Food and Beverage outlets.</li><li>Be knowledgeable of the surrounding area and thorough knowledge of the guest rooms, including view, amenities, features, types.</li></ul><div><ul><li>Be inquisitive and share knowledge.</li><li>Ensure you have an excellent knowledge of products and services available both internally and externally.</li><li>Ensure all special request information is logged into the guests Opera profile.</li><li>Strive to achieve any upselling targets and assist all other departments.</li><li>Maintain healthy inter-departmental relationship.</li><li>Carry out, within your capability, all reasonable requests by the Senior management.</li><li>Be able to work without supervision and lead by example at all times.</li><li>Ensure that brand standards are adhered to at all times, to ensure successful brand standard audit score.</li><li>Collect preferences daily and enter in the guest profiles.</li><li>Ask questions and share answers to all associates continuously.</li></ul></div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div>Housed in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will consist of an ultra-luxury hotel with 185 exquisite guestrooms and sumptuous suites, 173 serviced apartments for longer-term stays and 300 residences available for purchase. The hotel will be one of the city&rsquo;s most dynamic culinary destinations with a collection of eight innovative outlets, including a bistro, lobby lounge, coffee shop/deli, three specialty restaurants, cigar lounge and a lifestyle entertainment lounge. Featuring a 1,500-square-meter ballroom, the property will showcase multiple private event venues, anchored around sleek interiors and state-of-the-art technology, which will transform ordinary events into the extraordinary. The hotel will also introduce Sense, A Rosewood Spa, offering total discretion and relaxation, along with a fitness center featuring state-of-the-art training equipment. Rosewood's signature Manor Club executive lounge concept will soar to new heights in Qatar and offer Club Room and Suite guests curated services with added convenience and privacy. Rosewood Residences Doha will also introduce 300 for-sale residential apartments, catering to global citizens who crave a lifestyle of authenticity fused with modern luxury. The residences will be complete with bespoke amenities, facilities and services to create the world&rsquo;s pinnacle of private luxury living and contemporary style in Qatar.</div></div></div></div></div></div>

Moonlight Hospitality and Hotel Operation Management

<p><b>Job Title:</b> Bellman</p><p><b>Company:</b> Moonlight Hospitality and Hotel Operation Management</p><p><b>Location:</b> Doha, Qatar</p><p><b>Employment Type:</b> Full-Time</p><p><b>About the Role</b></p><p>Moonlight Hospitality and Hotel Operation Management is seeking a professional and customer-focused <b>Bellman</b> to join our front-of-house team. The ideal candidate must have at least <b>1 year of experience</b>, preferably in a hotel environment, with a strong commitment to guest service and hospitality excellence.</p><p><b>Key Responsibilities</b></p><ul><li>Greet guests warmly upon arrival and assist with luggage handling.</li><li>Escort guests to their rooms, provide hotel information, and ensure their needs are met.</li><li>Assist guests with transportation arrangements, directions, and general inquiries.</li><li>Maintain cleanliness and organization of the lobby, entrance areas, and luggage storage.</li><li>Deliver messages, packages, and other guest items promptly and professionally.</li><li>Coordinate with the Front Office team to ensure smooth guest check-in and check-out experiences.</li><li>Offer assistance to guests with special needs and provide exceptional service at all times.</li><li>Ensure adherence to safety and security procedures, including careful handling of guest belongings.</li></ul><p><b>Qualifications</b></p><ul><li>Minimum <b>1 year of experience as a Bellman</b> or in a similar hospitality role (hotel experience preferred).</li><li>Strong customer service and communication skills.</li><li>Well-groomed, polite, and professional demeanor.</li><li>Ability to lift and carry luggage safely.</li><li>Knowledge of local attractions, transportation options, and hotel services is an advantage.</li><li>Ability to work flexible shifts, including weekends and holidays.</li></ul><p><b>What We Offer</b></p><ul><li>Competitive salary package</li><li>Accommodation and meals (if applicable)</li><li>Health insurance and paid leave</li><li>Training and career development opportunities</li></ul><p><b>How to Apply</b></p><p>Interested candidates may submit their updated CV with the subject line: <b>&ldquo;Bellman Application&rdquo; </b>at <b>maria@wonderpalace.com.qa</b></p><p>Job Types: Full-time, Permanent</p>

Bellman

Park Hyatt Doha

<div><div><p>Summary</p><div><p>
Park Hyatt Doha is seeking a dynamic and passionate Assistant Manager &ndash; Front Office (Arabic Speaker) to join our dedicated team. If you are an enthusiastic professional with a strong commitment to delivering personalized luxury service, we would love to hear from you.</p><p><b>
Responsibilities:</b></p><ul><li>
Oversee daily operations of the Front Office to ensure smooth and efficient service.</li><li>
Supervise, train, and support the front office team to deliver exceptional guest experiences.</li><li>
Handle guest requests, feedback, and complaints in a professional and timely manner.</li><li>
Coordinate with other departments to ensure seamless guest service.</li><li>
Monitor room availability, reservations, and financial transactions at the front desk.</li><li>
Ensure compliance with hotel policies, procedures, and brand standards.</li></ul></div></div><div><p>
Qualifications</p><div><ul><li>
Bachelor&rsquo;s degree in Hospitality Management or related field.</li><li>
Minimum 2&ndash;3 years of experience in Front Office operations, with at least 1 year in a supervisory/assistant managerial role.</li><li>
Previous luxury hotel experience preferred.</li><li>
Strong leadership, organizational, and interpersonal skills.</li><li>
Excellent communication in English and Arabic (other languages are an advantage).</li><li>
Proficiency in Opera or similar Property Management Systems.</li><li>
Ability to work under pressure and maintain a professional demeanor.</li></ul><p>
If you&rsquo;re ready to take your career to new heights and be part of something truly special, we want to hear from you! Join us at Park Hyatt Doha &ndash; where luxury meets opportunity.</p><p>
Apply today and start your journey with us!<br>
________________________________________<br>
<i>Park Hyatt Doha is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</i></p></div></div></div>

ASSISTANT MANAGER - FRONT OFFICE (ARABIC SPEAKER)

Park Hyatt

<div>
 <strong>
  Organization- Park Hyatt Doha
  <br/>
  <br/>
 </strong>
 <strong>
  Summary
  <br/>
  <br/>
 </strong>
 Park Hyatt Doha is seeking a dynamic and passionate Assistant Manager &ndash; Front Office (Arabic Speaker) to join our dedicated team. If you are an enthusiastic professional with a strong commitment to delivering personalized luxury service, we would love to hear from you.
 <br/>
 <br/>
 <strong>
  Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Oversee daily operations of the Front Office to ensure smooth and efficient service.
  </li>
  <li>
   Supervise, train, and support the front office team to deliver exceptional guest experiences.
  </li>
  <li>
   Handle guest requests, feedback, and complaints in a professional and timely manner.
  </li>
  <li>
   Coordinate with other departments to ensure seamless guest service.
  </li>
  <li>
   Monitor room availability, reservations, and financial transactions at the front desk.
  </li>
  <li>
   Ensure compliance with hotel policies, procedures, and brand standards.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Hospitality Management or related field.
  </li>
  <li>
   Minimum 2&ndash;3 years of experience in Front Office operations, with at least 1 year in a supervisory/assistant managerial role.
  </li>
  <li>
   Previous luxury hotel experience preferred.
  </li>
  <li>
   Strong leadership, organizational, and interpersonal skills.
  </li>
  <li>
   Excellent communication in English and Arabic (other languages are an advantage).
  </li>
  <li>
   Proficiency in Opera or similar Property Management Systems.
  </li>
  <li>
   Ability to work under pressure and maintain a professional demeanor.
   <br/>
   <br/>
  </li>
 </ul>
 If you&rsquo;re ready to take your career to new heights and be part of something truly special, we want to hear from you! Join us at Park Hyatt Doha &ndash; where luxury meets opportunity.
 <br/>
 <br/>
 Apply today and start your journey with us!
 <br/>
 <br/>
 ________________________________________
 <br/>
 <br/>
 <em>
  Park Hyatt Doha is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
 </em>
</div>


Assistant Manager - Front Office (Arabic Speaker)

Explore 350+ Front desk assistant in Doha this December. Find roles across top companies and apply now to boost your career.

350 front desk assistant jobs IN Doha

Front Desk Agent – Female (Luxury Hotel Industry)

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Bellman

ASSISTANT MANAGER - FRONT OFFICE (ARABIC SPEAKER)

Assistant Manager - Front Office (Arabic Speaker)