receptionist

office manager

customer service representative Jobs in Dubai

customer service representative

front desk receptionist

guest service agent

front desk associate

PwC Middle East

<div>
 
 Line of Service
 
 
 
 Internal Firm Services
 
 
 
 Industry/Sector
 
 
 
 Not Applicable
 
 
 
 Specialism
 
 
 
 IFS - Internal Firm Services - Other
 
 
 
 Management Level
 
 
 
 Associate
 
 
 
 Job Description &amp; Summary
 
 
 
 Position summary
 
 
 To handle reception area activities.
 
 
 Serves as the first point of contact with the firm and the office for visitors and callers.
 
 
 Handle all internal and external inquiries and carry out administrative activities of the front office.
 
 
 
 Primary Duties And Responsibilities
 
 
 
 Financial
 
 
 Adhere to the allocated budget for the administrative function of the office
 
 
 Customer
 
 
 Greet visitors, arrange relevant passes and make sure all callers and visitors are dealt with promptly, courteously and accurately
 
 
 Ensure visitors are made comfortable, met on a timely basis by their host, shown to the appropriate room and assisted with parking if relevant.
 
 
 Internal Process
 
 
 Assist with visitor check-in process
 
 
 Maintain visitor and caller logs
 
 
 Coordinate with mailroom for outside delivery/courier services with the help of Office administrators
 
 
 Answer queries from visitors and callers, and refers them to the appropriate person
 
 
 Perform general maintenance of the reception area
 
 
 Co-ordinate with Security where relevant
 
 
 Support office manager in events planning and organization
 
 
 Act in accordance with regulations
 
 
 
 Perform Other Administrative Duties As Required
 
 
 
 Learning and Growth
 
 
 Work towards being a high quality internal service provider and ensure that all administrative support requirements are being met
 
 
 Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed
 
 
 
 Knowledge, Skills, And Abilities
 
 
 
 Education
 
 
 High school certificate (equivalent) or Bachelor&rsquo;s degree
 
 
 Language
 
 
 Fluency in spoken and written English, proficiency in Arabic is an advantage, French is a plus
 
 
 Overall Experience
 
 
 Min 3 years of experience in customer service related role such as front desk or receptionist role
 
 
 Specific Skills
 
 
 Experience with a professional services firm is an advantage
 
 
 Knowledge and Skills
 
 
 Strong organizational skills
 
 
 Excellent oral communication and interpersonal skills
 
 
 Must possess a professional telephone manner
 
 
 Demonstrated ability to work under pressure
 
 
 Demonstrated ability to work on own initiative
 
 
 Demonstrated team player
 
 
 Must possess a warm, friendly and professional demeanor
 
 
 Basic PC skills on excel and word
 
 
 Basic keyboard skills (at least 25 wpm)
 
 
 
 Education
 
 
 (if blank, degree and/or field of study not specified)
 
 
 
 Degrees/Field of Study required:Degrees/Field of Study preferred:
 
 
 
 Certifications
 
 
 (if blank, certifications not specified)
 
 
 
 
 Required Skills
 
 
 
 
 Optional Skills
 
 
 
 
 Desired Languages
 
 
 (If blank, desired languages not specified)
 
 
 
 
 Travel Requirements
 
 
 
 
 Available for Work Visa Sponsorship?
 
 
 
 
 Government Clearance Required?
 
 
 
 
 Job Posting End Date
 
</div>

Receptionist (3 Months) Contract

The Warehouse Gym

Overview 
We re looking for a welcoming, customer-focused individual to join us as our next Receptionist/ Sales Associates.
You ll be the first friendly face our members see assisting with enquiries, creating a great front desk experience, and ensuring our community feels supported every step of the way.
You ll also play a key role in growing our membership base from engaging walk-ins and following up on leads to renewing memberships and introducing new members to everything we offer.
If you ve got a positive attitude, a passion for fitness, and at least a year of experience in sales or customer service, we d love to hear from you.
 
 <div>
 Responsibilities &amp; Qualifications Duties &amp; Responsibilities include, but not limited to; 
<ul> <li>Greeting all members and visitors with warmth, professionalism, and energy</li> <li>Managing front desk operations including phone, email, and in-person enquiries</li> <li>Assisting existing members with bookings, account queries, and general support</li> <li>Delivering engaging tours for prospective members and explain membership options clearly</li> <li>Driving membership sales through walk-ins, outbound calls, follow-ups, and referrals</li> <li>Processing new memberships and renewals with accuracy and efficiency</li> <li>Supporting the onboarding of new members, ensuring a smooth and welcoming start</li> <li>Maintaining a tidy, organised, and inviting reception area</li> <li>Handling transactions, system updates, and membership paperwork</li> <li>Collaborating with the team to achieve monthly membership and customer service targets</li> </ul> </div>
 <div>
 Experience Required <ul> <li>Minimum 2 Years of experience in a sales, customer service, or a front desk role</li> <li>Strong interpersonal skills with a warm and approachable manner</li> <li>Confidence in engaging with people from all backgrounds</li> <li>Sales-minded with a proactive attitude towards meeting and exceeding targets</li> <li>Organised and detail-oriented with good admin and computer skills</li> <li>Comfortable handling multiple tasks in a fast-paced environment</li> <li>A passion for health and fitness is a big plus</li> <li>Flexible with working hours, including evenings and weekends as needed</li> <li>Team player who thrives in a supportive, energetic work</li> <li>Proficiency in Microsoft Office (Word, Excel, Outlook)</li> <li>Experience with CRM or member management software</li> <li>Familiarity with point-of-sale (POS) systems:</li> <li>Comfortable using online booking/scheduling platforms</li> <li>Skilled in email and team communication tools: Proficient in using email and messaging platforms. </li> </ul></div>

Front of House Membership Specialist

Client of Fitstaff

We are recruiting for a newly opened wellness studio in Dubai, crafted with an industrial, holistic, and zen ambiance. The studio is looking for two personable and well-organized Front Desk Associates to join the team and serve as the welcoming face for clients. Key Responsibilities: - Warmly welcome and assist clients upon arrival - Manage bookings and schedules using Fresha - Handle client inquiries with professionalism and friendliness - Ensure the reception and studio areas remain neat and tidy - Carry out administrative duties, including working with Excel - Collaborate with practitioners and management to support daily operations Candidate Requirements: - Minimum 2 years of front desk or customer service experience - Strong communication and interpersonal skills - Advanced English (spoken and written) - Friendly, approachable, and highly organized personality - Familiarity with Fresha and Excel preferred - Must be based locally in Dubai

Front of House | Dubai Wellness Facility

JA Resorts & Hotels

Duties and Responsibilities: Welcome guests and answer all enquiries observing set standards in a professional manner representing the high standards of the Spa. Answer the phone as per standard policy and to respond to guest queries in an efficient and professional manner. Follow reception opening and closing procedures. Maintain a complete knowledge of the treatments, products and special services/ promotions that may be offered at the time. Ensure client consultation records (release forms) are completed in order to allow therapist to conduct a thorough screening prior to commencing the treatment. Coordinate all relevant information to the booking schedule in a well-organized manner to maximize treatment revenue and guest satisfaction. Have full retail knowledge and the prices charged. Maintain the cleanliness and hygiene of the Reception desk and Reception Retail Area. Keep proper filing of all information required. Responsible for all billing procedures at the Reception desk and the correct reconciliation of funds at the closing of each shift and at the end of the day. Assist the guests in changing rooms, when necessary. Ensure accuracy in all matters of logged information and liaise with Line Manager so that all appointments are dealt with efficiency. Assist with administrational duties such as purchasing, receiving and inventory reporting. Participate in outside spa promotions to secure the spa with the revenue needed on a daily/monthly basis. Coordinate therapists and other associates as per booking sheet appointments. Maintain adequate stock supplies for the Reception and coordinate with Spa/Salon. Assist guests with information related to good products and maintain service knowledge of products. Qualifications: Education &amp; Experience: <ul>
<li> High school diploma or equivalent; diploma or certification in hospitality, wellness, or a related field is a plus. </li>
<li> Minimum 1 2 years of experience in a customer service or front desk role, preferably in a hotel, spa, or wellness center. </li>
<li> Previous experience using booking/reservation software or spa management systems is an advantage. </li>
</ul> Skills &amp; Competencies: <ul>
<li> Excellent communication and interpersonal skills with a friendly, professional demeanor. </li>
<li> Strong organizational and time management skills. </li>
<li> Attention to detail and accuracy, especially in appointment scheduling and billing procedures. </li>
<li> Good knowledge of spa treatments, wellness products, and guest service standards. </li>
<li> Ability to multitask and handle guest requests efficiently in a fast-paced environment. </li>
<li> Strong sales and upselling abilities for spa services and retail products. </li>
<li> Comfortable handling cash and performing basic accounting/reconciliation duties. </li>
</ul>

Spa Receptionist

RECOVERY REHAB RESISTANCE FITNESS FZCO

<ul><li>Welcome and assist members and visitors in a professional and friendly manner. </li><li>Manage front desk operations, including client onboarding and daily inquiries. </li><li>Maintain accurate records of memberships, renewals, and payments. </li><li>Schedule and coordinate group classes and personal training sessions. </li><li>Support marketing activities, client communication, and internal coordination. </li><li>Prepare and maintain administrative reports, attendance logs, and lead trackers. </li><li>Coordinate between trainers, physiotherapists, and management for smooth operations. </li><li>Ensure the reception and lobby areas are organized and maintained to company standards.</li></ul>

Gym Admin Executive – Dubai CommerCity

Glow Beauty On Demand

Quick Summary Bvlgari Resort Dubai is seeking a Guest Services Associate to deliver exceptional service experiences for luxury travelers. This role is central to maintaining the resort s reputation for elegance, exclusivity, and world-class hospitality. Job Details Location: UAE Location: Dubai Industry: Hospitality / Travel Function: Rooms &amp; Guest Services Operations Gender: Any Candidate Nationality: Any Job Type: Full-time Role Summary As a Guest Services Associate at Bvlgari Resort Dubai, you will play a key role in ensuring guests enjoy seamless and memorable stays in Dubai, UAE. The position involves front-line service delivery, attention to detail, and maintaining the luxury standards expected of one of the world s premier resort brands. What You ll Do * Welcome and assist guests on arrival, ensuring smooth check-in and check-out processes. * Handle guest inquiries with professionalism, providing accurate information on resort services and Dubai attractions. * Support the rooms and guest services team in daily operations. * Ensure guest requests and issues are managed promptly and effectively. * Maintain the highest standards of service, cleanliness, and presentation in line with brand expectations. Ideal Profile * Previous experience in guest services or front-of-house roles in a luxury hospitality environment. * Excellent communication and interpersonal skills. * Strong attention to detail and ability to anticipate guest needs. * Fluency in English; additional languages are an advantage. * Flexible, team-oriented, and able to work in a fast-paced resort setting.

Guest Services Associate

Mercure Hotels

Job Description Welcome and check-in guests, ensuring a smooth and personalized arrival experienceHandle guest inquiries and requests promptly and efficientlyProcess check-outs and manage billing accuratelyProvide information about hotel amenities, local attractions, and servicesInteract with different departments on a daily basis to ensure that our guests have a seamless experienceAssist with concierge duties, providing guests with personalized recommendations and ensuring their needs are met promptly and efficientlyMaintain a clean and organized front desk areaEnsure compliance with hotel policies and safety proceduresParticipate in training sessions and team meetings to enhance service quality.QualificationsExcellent communication skills with a friendly and professional demeanorStrong customer service orientation with a passion for creating memorable guest experiencesA friendly personality paired with professionalism and a high standard of personal presentationDetail-oriented with the ability to multitask in a fast-paced environmentCollaborative team player with a positive attitudeCreative problem-solving skills to address guest concerns effectivelyProficiency in hotel management software, preferably Opera or similar POS systemsBasic computer skills and ability to learn new technologies quicklyFlexibility to work various shifts, including evenings, weekends, and holidaysKnowledge of Brisbane City and surrounding areas to provide local recommendationsHigh school diploma or equivalent; hospitality-related degree is a plusOpen manual driver s licensePrevious experience in hospitality or customer service is preferred

Guest Service Agent

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