receptionist

front desk receptionist

office assistant

sales associate

female receptionist

front desk associate

The First Group Hospitality

<div>Overview:
<div><b>
About Ho</b><b>liday</b><b> Inn Dubai </b><b>VillageCircle</b></div><div></div><div><br>
Situated in the vibrant Jumeirah Village Circle, Holiday Inn Hotel offers guests a modern retreat with easy access to Dubai&rsquo;s attractions, including Dubai Marina and Mall of the Emirates. The hotel features 349 spacious rooms and suites, a refreshing outdoor pool, Rayya Wellness Spa, and a fully equipped fitness centre. Dining options include Urban Eatery for local and international cuisine and Risen Caf&eacute; for artisanal coffee and pastries. Guests also enjoy exclusive access to Soluna Restaurants &amp; Beach Club on The Palm Jumeirah, providing both dining and beachside relaxation. Holiday Inn Hotel combines comfort and convenience, making it a perfect base for business and leisure travellers alike.</div><p></p><div><b><br>
About The First Group Hospitality</b></div><div></div><div><br>
The First Group Hospitality is a Dubai-headquartered, full-service hospitality management company specialising in hotel operations, asset management, and F&amp;B strategy. With a team of industry veterans and a proven track record, the company delivers tailored solutions that enhance efficiency, optimise revenue, and maximise asset value for investors and hotel owners. As a trusted third-party hotel management provider, The First Group Hospitality partners with leading global brands to drive operational excellence and long-term profitability, thanks to expertise spanning property performance optimisation, cost management, and guest experience enhancement. Beyond management, The First Group Hospitality develops and operates a dynamic portfolio of upscale hotels, residences, and award-winning restaurants, creating high-value hospitality assets that stand out in the market.</div><div>
For more information, visit tfghospitality.com</div>
Job Description:<div></div><div><br>
As a <b>Front Office Associate</b>, you will be the face of the world&rsquo;s tallest hotel, delivering a warm welcome, seamless check-in/check-out experiences, and attentive service throughout each guest&rsquo;s stay. Your professionalism, attention to detail, and guest-first mindset will help define the luxury experience at Ciel.</div><h3 class="jobSectionHeader"><b>
Key Responsibilities:</b></h3><ul><li><div>
Greet all guests warmly and professionally, ensuring smooth check-in and check-out procedures.</div></li><li><div>
Handle guest inquiries, requests, and complaints with courtesy and efficiency.</div></li><li><div>
Ensure accurate room assignments, billing, and payment processing.</div></li><li><div>
Maintain guest profiles and preferences in the system to enhance personalized service.</div></li><li><div>
Coordinate with Housekeeping, Concierge, and Engineering to fulfill guest needs.</div></li><li><div>
Upsell room categories and hotel services where appropriate.</div></li><li><div>
Respond to phone calls, emails, and internal messages in a timely and professional manner.</div></li><li><div>
Keep the front desk organized, well-stocked, and presentable at all times.</div></li><li><div>
Follow company policies and procedures, ensuring guest security and privacy.</div></li><li><div>
Promote a positive, team-oriented environment with colleagues across departments.</div></li></ul>
Desired Skill &amp; Expertise:
<ul><li><div>
Previous experience in a front office or guest service role in a 4 or 5-star hotel preferred.</div></li><li><div>
Knowledge of Opera PMS and front office operations.</div></li><li><div>
Excellent communication and interpersonal skills.</div></li><li><div>
High level of attention to detail and problem-solving ability.</div></li><li><div>
Professional grooming and confident, welcoming attitude.</div></li><li><div>
Fluent in English; additional languages are a plus.</div></li><li><div>
Flexibility to work shifts, weekends, and holidays.</div></li></ul></div>

Front Office Associate

PSA BDP

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 About PSA BDP:
 <br/>
 <br/>
 PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.
 <br/>
 <br/>
 We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.
 <br/>
 <br/>
 We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.
 <br/>
 <br/>
 PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail &amp; consumer, life sciences &amp; pharmaceuticals, and electric vehicle &amp; industrial verticals.
 <br/>
 <br/>
 <strong>
  Scope
  <br/>
  <br/>
 </strong>
 This role undertakes all reception and clerical duties such as greeting and welcoming guests, receiving and delivering all incoming and outgoing mail and packages, answering all calls and directing as needed, scheduling meetings, and coordinating office activities. This role will be the &ldquo;face&rdquo; of the company for all visitors and will be responsible for the first impression PSA BDP make.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Greet and welcome guests.
  </li>
  <li>
   Answer questions and address complaints received.
  </li>
  <li>
   Answer all incoming calls and redirect them or keep messages.
  </li>
  <li>
   Receive letters, packages etc. and distribute them.
  </li>
  <li>
   Prepare outgoing mail by drafting correspondence, securing parcels etc.
  </li>
  <li>
   Check, sort and forward emails.
  </li>
  <li>
   Booking of meeting rooms when required.
  </li>
  <li>
   Monitor office supplies and place orders when necessary and keep updated records and files
  </li>
  <li>
   Monitor office expenses and costs
  </li>
  <li>
   Deliver all work to a high-quality standard.
  </li>
  <li>
   Ensure Office policies and procedures are implemented and applied appropriately to all (internal and external customers), including the Policies and Procedures for Continuous
  </li>
  <li>
   Practice Improvement and Corporate Policy Manuals.
  </li>
  <li>
   Meet agreed performance targets and standards.
  </li>
  <li>
   Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
  </li>
  <li>
   Undertake such other duties and special assignments as may be allocated by the Manager (travel arrangements, schedules etc.)
   <br/>
   <br/>
  </li>
 </ul>
 Job Requirements
 <br/>
 <br/>
 <strong>
  Qualifications / Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor Degree
  </li>
  <li>
   Proven experience as front desk +3 years at a minimum with logistics industry
  </li>
  <li>
   Proficient in English (oral and written). Able to speak Arabic or other languages is an advantage.
  </li>
  <li>
   Knowledge of office management and basic bookkeeping
  </li>
  <li>
   Emirati National preferred
  </li>
 </ul>
</div>


Front Desk Executive - Emirati

Al-Futtaim

<div><b>Overview Of The Role:</b><br>
<ul><li>
As a Customer Service Assistant at Dubai Festival Plaza Mall, your main responsibility is to provide front-line customer service that enhances the shopping experience for all visitors. You will welcome guests, address inquiries and concerns, provide accurate information about mall services, stores, and promotions, and reflect the mall's commitment to service excellence. Supporting daily operations by coordinating with internal teams and tenants, you contribute to a safe, friendly, and customer-focused environment. Your role as the face of the mall requires adherence to customer service guidelines and compliance with HR policies, handling all visitor inquiries and assistance with a friendly, solution-oriented approach.</li></ul><br>
<b>
What You Will Do:</b><br>
<h4 class="jobSectionHeader"><b>
Customer Service</b></h4><br>
<ul><li>
Deliver exceptional customer service to all visitors, with sensitivity to cultural differences and understanding of diverse customer expectations.</li><li>
Assist mall customers at the customer service desk with a friendly and welcoming attitude, demonstrating cultural awareness.</li><li>
Provide updated information related to new stores, closed stores, and emergency contact details.</li><li>
Be knowledgeable about mall operations, marketing and promotion information, and service policies.</li><li>
Provide on-ground support during events, activations, or peak traffic times as required by management.</li></ul><h4 class="jobSectionHeader"><b><br>
Site Knowledge</b></h4><br>
<ul><li>
Develop an in-depth understanding of the retail center to assist with customer queries.</li><li>
Gain knowledge of the layouts and location of entrances, exits, lifts, escalators, restrooms, and emergency services.</li><li>
Conduct regular mall visits to stay informed about latest developments.</li><li>
Coordinate with inter-departments to have updated information about their functionalities.</li></ul><h4 class="jobSectionHeader"><b><br>
Mall Collaterals</b></h4><br>
<ul><li>
Maintain adequate stock of mall collaterals such as e-directories and desk supplies.</li><li>
Provide information related to mall e-directory, ongoing offers and promotions, tourist information, and available services.</li><li>
Efficiently handle customer queries and maximize opportunities to generate sales.</li></ul><h4 class="jobSectionHeader"><b><br>
Resolution of Problem</b></h4><br>
<ul><li>
Proactively resolve customer complaints/issues within delegated authority.</li><li>
Ensure complaints received at the Customer Service Desk are promptly recorded, tracked, and resolved in a timely and courteous manner.</li><li>
Aim for complete customer satisfaction and adhere to service quality standards.</li></ul><h4 class="jobSectionHeader"><b><br>
Coordination</b></h4><br>
<ul><li>
Coordinate with other mall departments regarding issues relevant to these areas.</li><li>
Facilitate response and resolution of problems reported by customers affecting their perception of the facility.</li></ul><h4 class="jobSectionHeader"><b><br>
Sales</b></h4><br>
<ul><li>
Perform daily sales of gift cards, business services, and other services.</li><li>
Seek opportunities to proactively increase profit to the business.</li><li>
Maintain monthly sales quota as set forth by the department head.</li></ul><h4 class="jobSectionHeader"><b><br>
Management Support</b></h4><br>
<ul><li>
Assist in administrative tasks and support Mall Management as requested.</li><li>
Collect information related to customer feedback for promotions or surveys.</li><li>
Carry out inspections on the retail center to ensure a world-class customer environment.</li></ul><h4 class="jobSectionHeader"><b><br>
Emergency Aid and Response Team Member</b></h4><br>
<ul><li>
Provide basic level first aid services and emergency assistance to customers in case of emergencies.</li><li>
Be up to date with security trainings on Emergency response and handling.</li></ul><br>
<b>
Required Skills To Be Successful:</b><br>
<ul><li>
Customer Service Excellence</li><li>
Verbal and written communication</li><li>
Problem Solving and Complaint Handling</li><li>
Team Collaboration</li></ul><br>
<b>
What Qualifies You For The Role:</b><br>
<ul><li>
Graduation in any degree.</li><li>
Fluent in English; proficiency in Arabic or another language is advantageous.</li><li>
2 years relevant customer service experience in a shopping centre or hospitality, preferably front-desk.</li><li>
Willing to work on weekends, official holidays, and outside official working hours.</li></ul></div><p></p>

Customer Service Assistant

Accor

<p><b>Job Summary:</b></p><p>The Gym Receptionist is responsible for providing a warm welcome to members and guests, handling front desk operations, managing bookings, and ensuring smooth daily operations of the gym facility. The role ensures excellent customer service while maintaining professionalism and confidentiality at all times.</p><p><b>Key Responsibilities:</b></p><ul><li>Greet and assist members and guests in a friendly and professional manner.</li><li>Manage check-in and check-out procedures for gym users.</li><li>Handle phone calls, emails, and walk-in inquiries.</li><li>Process membership registrations, renewals, and payments.</li><li>Schedule personal training sessions and fitness classes.</li><li>Maintain accurate records of attendance and memberships.</li><li>Ensure cleanliness and organization of the reception area.</li><li>Coordinate with gym trainers and recreation team.</li><li>Handle guest complaints or concerns and escalate when necessary.</li><li>Follow health, safety, and facility regulations.</li></ul><p><b>Requirements &amp; Qualifications:</b></p><ul><li>High school diploma or equivalent (Hospitality background preferred).</li><li>1&ndash;2 years of experience in reception, customer service, or gym environment.</li><li>Good communication skills in English (additional languages are an advantage).</li><li>Basic computer skills (MS Office, booking systems).</li><li>Well-groomed and professional appearance.</li></ul><p><b>Skills &amp; Competencies:</b></p><ul><li>Customer service excellence</li><li>Communication skills</li><li>Organizational skills</li><li>Multitasking ability</li><li>Positive attitude</li><li>Teamwork</li></ul><p>Job Types: Full-time, Permanent</p>

Gym Receptionist (Female)

The Elite Health Club

<p>We are seeking a friendly, proactive, and organized individual to join our team as a <b>Receptionist</b>. This role involves not only managing day-to-day front desk operations but also engaging in sales and client communication.</p><p><b>What you will do:</b></p><ul><li>Greet and assist visitors in a warm and professional manner.</li><li>Answer phone calls, address inquiries, and direct them to the appropriate department.</li><li>Sell and promote club memberships to prospective clients.</li><li>Call clients to follow up on inquiries, appointments, and membership renewals.</li><li>Maintain accurate and up-to-date client records.</li><li>Organize and file documents in a systematic manner.</li><li>Handle administrative tasks as needed.</li><li>Schedule appointments and manage calendars for staff and clients.</li><li>Provide excellent customer service and ensure client satisfaction.</li></ul><p><b>Qualifications:</b></p><ul><li>Fluent in English (both written and spoken).</li><li>Bilingual skills are a plus.</li><li>Strong communication and interpersonal skills.</li><li>Positive, friendly attitude with a customer-focused mindset.</li><li>Ability to multitask and handle a variety of tasks efficiently.</li><li>Prior experience in a receptionist, sales, or customer service role is a plus.</li><li>Detail-oriented and organized with strong filing and administrative skills.</li></ul><p><b>Salary:</b></p><ul><li>Compensation will be discussed during the interview</li></ul><p><b>What We Offer:</b></p><ul><li>Transportation</li><li>Accommodation</li></ul><p><b>About Us:</b><br/>https://www.thelitehealthclub.com/<br/>www.instagram.com/theelitehealthclub.ae/</p><p>Job Type: Full-time</p><p>Ability to commute/relocate:</p><ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul><p>Experience:</p><ul><li>Receptionist: 1 year (Preferred)</li></ul>

Receptionist Female

CBRE Excellerate

<div>
 <strong>
  Job Purpose
  <br/>
  <br/>
 </strong>
 The Workplace Coordinator/Receptionist is the central point of contact for the office, ensuring smooth day-to-day operations, excellent front-desk service, and efficient facilities coordination. This role blends administrative excellence with workplace support, vendor coordination, and client-facing responsibilities to maintain a productive, organized, and welcoming environment
 <br/>
 <br/>
 <strong>
  Key Tasks
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Front Desk &amp; Guest Management:
  </li>
  <li>
   Ensure reception coverage during business hours, providing a professional and welcoming experience for clients, visitors, and colleagues.
  </li>
  <li>
   Manage visitor check-in, guest coordination, and meeting room setup (internal and external).
  </li>
  <li>
   Serve as site admin for Zoom Workspace for room bookings and Freespace (ZWR) for desk booking.
  </li>
  <li>
   Office &amp; Facilities Coordination:
  </li>
  <li>
   Schedule and track preventive maintenance (PPM) for soft and hard services.
  </li>
  <li>
   Report maintenance or civil works needs to the building team and follow up to completion.
  </li>
  <li>
   Oversee daily floor checks and respond to client needs promptly.
  </li>
  <li>
   Maintain storerooms using the 6S method &mdash; organized, clean, and well-documented.
  </li>
  <li>
   Monitor and replenish pantry, stationery, hygiene, and MEP consumables by coordinating with vendors and tracking stock levels.
  </li>
  <li>
   Oversee office cleanliness, ensuring custodial staff thoroughly clean all areas and regularly sanitize high-touch surfaces in line with health and safety standards.
  </li>
  <li>
   Procurement &amp; Vendor Support:
  </li>
  <li>
   Manage procurement of office supplies and FM-related materials via the FM procurement portal.
  </li>
  <li>
   Obtain quotes, send inquiries, place orders, and track deliveries for consumables.
  </li>
  <li>
   Prepare work and purchase orders, assist with invoice processing and documentation, and follow up on submissions to ensure timely payment.
  </li>
  <li>
   Coordinate with registered vendors and in-house teams for service delivery.
  </li>
  <li>
   Administration &amp; Reporting:
  </li>
  <li>
   Create, maintain, and update trackers, reports, and filing systems (digital and physical).
  </li>
  <li>
   Store and organize FM documents (service reports, delivery notes, AMC, etc.) in Microsoft Teams.
  </li>
  <li>
   Support the P&amp;A team and assist with onboarding (e.g., access card coordination).
  </li>
  <li>
   Communication &amp; IT Support:
  </li>
  <li>
   Manage incoming calls, emails, and correspondence professionally and promptly.
  </li>
  <li>
   Handle incoming and outgoing mail and couriers efficiently.
  </li>
  <li>
   Provide basic IT support: Wi-Fi access, printer setup, and AV assistance for meetings.
  </li>
  <li>
   Compliance &amp; Safety:
  </li>
  <li>
   Follow all Health, Safety &amp; Environment (HSE) protocols.
  </li>
  <li>
   Report incidents to the HSE portal and assist with documentation.
  </li>
  <li>
   Maintain confidentiality of personal and company information in line with internal policies.
  </li>
  <li>
   Events &amp; Projects:
  </li>
  <li>
   Support planning and execution of office events and ad-hoc projects.
  </li>
  <li>
   Contribute ideas to improve administrative and facilities processes (e.g., tracker systems, workflow efficiency).
  </li>
  <li>
   General:
  </li>
  <li>
   Perform other duties as assigned.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Education &amp; Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Diploma or Associate Degree in Business Administration, Facilities Management, or a related field (preferred).
  </li>
  <li>
   02+ years of experience in an administrative, receptionist, or workplace support role.
  </li>
  <li>
   Prior experience in a facilities or FM-supported environment is highly desirable.
  </li>
  <li>
   Familiarity with procurement processes, vendor coordination, and office operations.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Key Skills &amp; Competencies
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strong organizational and time management skills
  </li>
  <li>
   Excellent communication and client-facing presence
  </li>
  <li>
   Proficiency in Microsoft Office, Teams, and digital tracking systems
  </li>
  <li>
   Proactive, detail-oriented, and solution-driven
  </li>
  <li>
   Ability to multitask in a fast-paced environment
  </li>
  <li>
   Discreet and professional with confidential information
  </li>
  <li>
   Oversee the cleanliness of the office and ensure custodial staff thoroughly clean all areas, including every nook and cranny. High-touch surfaces (such as door handles, light switches, and shared equipment) should be sanitized regularly.
  </li>
 </ul>
</div>


Workplace Coordinator / Receptionist

Routes Car Rental M.E

<p>Car Rental Agent &ndash; Front Desk (Experienced Only)</p><p>Routes Car Rental &ndash; Dubai, UAE</p><p>About Routes Car Rental</p><p><b>Routes Car Rental</b> is a globally established international car rental brand, successfully operating in multiple countries and now expanding its operations in <b>Dubai, UAE</b>. As part of our growth, we are hiring experienced professionals to strengthen our front desk and airport operations.</p><p><b>STRICT REQUIREMENT:</b><br/>We are hiring <b>ONLY experienced Car Rental Front Desk Agents</b>.<br/>Candidates without direct car rental counter experience will <b>NOT be entertained</b>.</p><p><b>Position Details</b></p><ul><li><b>Position:</b> Customer Service Representative (CSR) &ndash; Front Desk</li><li><b>Openings:</b> 2 Positions</li><li><b>Job Type:</b> Full-Time</li><li><b>Work Environment:</b> 7 days a week operation</li><li><b>Shifts:</b> Flexible / Rotational (Weekdays &amp; Weekends)</li><li><b>Work Location:</b> In-person (Must be staying in Dubai)</li><li><b>Salary:</b> AED 4,000 &ndash; AED 6,000 per month</li><li>Upselling Incentives</li><li>Sales Target Achievement Bonus</li><li><b>Work Visa:</b> Provided for selected candidates</li><li><b>Remote Work:</b> Not Available</li></ul><p><b>Key Responsibilities</b></p><ul><li>Handle complete rental counter operations</li><li>Answer phone calls and manage reservations</li><li>Open and close rental agreements</li><li>Perform vehicle inspections and exchanges</li><li>Conduct pick-up and drop-off of customers when required</li><li>Manage fleet-related duties and daily rental office operations</li><li>Upsell products and protection packages at counter level</li><li>Input data accurately into rental software systems</li><li>Address and resolve customer issues professionally</li><li>Recommend vehicle maintenance and fueling when required</li></ul><p><b>Skills &amp; Attributes</b></p><ul><li>Proven <b>Car Rental Front Desk experience (Mandatory)</b></li><li>Strong background in counter upselling</li><li>Familiarity with RTA TARS portal and UAE RTA regulations is an asset</li><li>Airport car rental experience preferred</li><li>Friendly, outgoing, and professional personality</li><li>Honest, trustworthy, and eager to learn</li><li>Strong communication and sales skills</li><li>Team player with high reliability</li></ul><p><b>Experience &amp; Requirements</b></p><ul><li>Minimum <b>5 years customer service experience (Required)</b></li><li>Valid UAE Driving License with clean driving record (Required)</li><li>Minimum age: 21 years (Insurance requirement)</li><li>Must be legally allowed to work full-time in UAE</li><li>Willing to work flexible rotational shifts</li><li>Bilingual (Arabic/English) is a strong advantage</li></ul><p><b>This vacancy is strictly for experienced Car Rental Agents only.</b><br/>Applications without car rental counter experience will not be considered.</p><p>If you have solid experience in car rental front desk operations and want to grow with a global brand expanding in Dubai, we welcome you to attend our walk-in interview.</p><p><b>Join Routes Car Rental and grow with an international brand.</b></p><p>Job Type: Full-time</p><p>Pay: AED4,000.00 - AED6,000.00 per month</p><p>Work Location: In person</p>

Car Rental Agent – Front Desk (Experienced Only)

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