sales coordinator

receptionist

customer service representative Jobs in Dubai

customer service representative

office administrator

sales associate

front desk associate

Alfa Nord Security Services LLC

Key Responsibilities:<ul><li>Greet and welcome guests, residents, or clients in a professional and friendly manner.</li><li>Provide information about local attractions, restaurants, transportation, and services.</li><li>Minimum 2 years experience in customer service or hospitality.</li><li>Make reservations for dining, entertainment, travel, and special events.</li><li>Arrange services such as transportation, housekeeping, maintenance, or deliveries.</li><li>Handle guest inquiries, requests, and complaints promptly and efficiently.</li><li>Maintain up-to-date knowledge of local businesses, events, and community resources.</li><li>Coordinate with other departments (e.g., housekeeping, security, front desk) to ensure seamless service.</li><li>Keep accurate records of guest interactions, reservations, and service requests.</li><li>Assist with administrative tasks such as scheduling, phone calls, and correspondence.</li><li>Ensure a safe, welcoming, and customer-focused environment at all times.</li></ul>Qualifications:<ul><li>High school diploma or equivalent (hospitality or customer service training preferred).</li><li>Proven experience in a hospitality, customer service, or front desk role.</li><li>Strong communication, organizational, and interpersonal skills.</li><li>Ability to multitask, prioritize, and remain calm under pressure.</li><li>Knowledge of the local area and its attractions.</li><li>Proficiency with computers and booking/reservation systems.</li><li>Professional appearance and demeanor.</li></ul>Job Types: Permanent, Contract Contract length: 24 monthsPay: AED1,200.00 - AED2,000.00 per month

Concierge

The First Group Hospitality

<div>Overview:
<div>
Located in the lively Barsha Heights district, Grand Heights offers a variety of studios, and one-bedroom apartments suited for short and long-term stays. Coupled with the conveniences of hotel apartment living, we strive to make our guests feel at home. Additionally, premium amenities include our homegrown, award-winning caf&eacute;, pool, spa, and gym, alongside exclusive access to Soluna Restaurants and Beach Club on The Palm Jumeirah.</div><div></div><div> 
Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Grand Heights Hotel Apartments.</div><div></div><div> 
About The First Group Hospitality</div><div> 
The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.</div><div></div><div> 
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.</div><div></div><div> 
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.</div>
Job Description:
<div>
Job Summary:</div><div>
The Front Office Associate will be responsible for providing exceptional customer service to guests and visitors, handling administrative duties, and assisting with various tasks in a professional and efficient manner. The ideal candidate will be able to multi-task, work well under pressure, and have excellent communication skills.</div><div></div><div> 
Key Responsibilities:</div><ul><li>
Greet and welcome guests in a friendly and professional manner.</li><li>
Answer phone calls and assist with inquiries and requests.</li><li>
Manage reservations and bookings.</li><li>
Handle cash and credit card transactions.</li><li>
Assist with various administrative tasks, including filing, data entry, and photocopying.</li><li>
Maintain a clean and organized reception area.</li><li>
Liaise with other departments to ensure the smooth running of the hotel.</li></ul>
Desired Skill &amp; Expertise:
<div>
Qualifications and Skills:</div><ul><li>
High school diploma or equivalent.</li><li>
Previous experience in customer service or administrative role preferred.</li><li>
Excellent communication and interpersonal skills.</li><li>
Strong organizational and time management skills.</li><li>
Ability to work well under pressure and in a fast-paced environment.</li><li>
Proficiency in Microsoft Office and other relevant software.</li><li>
Attention to detail and accuracy.</li><li>
Ability to work flexible hours, including evenings, weekends, and holidays.</li><li>
Knowledge of multiple languages is a plus.</li></ul></div>

Front Office Associate

Shamal LLC

<div>Overview:
<div>
Shamal Holding is a diversified investment firm that cultivates the extraordinary. Born in Dubai, we curate a unique portfolio of extraordinary investments, experiences and assets to generate meaningful outcomes. The investments we make are strategically chosen and thoughtfully nurtured, mirroring Dubai&rsquo;s ambition, spirit and energy. As a global investor, asset owner and developer we utilise our resources, know-how and connections, to deliver long-term value, wherever we operate.</div><div></div><div> 
This role falls under our Dubai Harbour Marinas umbrella and we are seeking an individual who will represent the marina, conduct guest services duties according to the instructions of Guest Services Supervisor and established written procedures. To support the Marina to deliver an innovative guest experience that resists predictability.</div>
Responsibilities:
<ul><li>To greet and take care of marina guests and handle all inquiries.</li><li>
To accomplish general office procedures such as customer e-mailing responses, necessary documents&rsquo; preparation for signing the contracts, updating customer data base, regular reports etc.</li><li>
To deal with all berths related contracts: storage usage etc., make offers, issue invoices, conclude berthing, storage and travel lift contracts.</li><li>
To carry out any other duties that may be required to operate the facilities at Dubai Harbour Marinas as requested by the management occasionally.</li><li>
To insert all necessary data and keep records up to date to operate the marina management software properly.</li><li>
To collect payments and hand over to the accounting department along with related reports</li><li>
Carry out any other reasonable task as assigned by the management.</li><li>
Provide outstanding services and ensure customer satisfaction</li><li>
Address customer concerns and complaints promptly and professionally.</li><li>
Respond to customer needs and requests in a timely manner.</li><li>
Prepare operational and financial records for Management to review</li><li>
Post charges to customers and handle payments transactions.</li><li>
Evaluate the performance and provide appropriate feedback.</li><li>
Clear and handle the outstanding balances.</li><li>
Maintain the customer&rsquo;s account with the MMS</li><li>
and proprietary information,and protect company assets.</li><li>
To carry out any other duties that may be required to operate the facilities at Dubai Harbour Marinas as requested by the management occasionally.</li><li>
To ensure compliance with ISO integrated management systems requirements in the daily operations of Dubai Harbour Marinas</li></ul>
Qualifications:
<div>
Preferred Educational Qualifications And Professional Certifications</div><ul><li>
High school or bachelor&rsquo;s degree (Preferably from a Maritime School or a School of Tourism)</li></ul><div>
Experience</div><ul><li>
Front desk / Hospitality and service experience (Marina or Hotel or Camp) for minimum 2 years</li></ul><div></div><div> 
For or more information about Shamal, please visit our LinkedIn page https//www.linkedin.com/company/shamalholding/</div><div> 
Note Due to a high influx of profiles, only shortlisted candidates will be contacted</div></div><div></div>

Guest Service Executive

tashkeel

Job Title &ndash; Front Desk CoordinatorReports to &ndash; General ManagerLocation: Nad Al Sheba, Dubai Type: Full-timeJob Objective:This position involves managing the day-to-day operations of the reception area, including handling workshop registrations, exhibition inquiries, knowledge in retail and membership calls. It also includes providing administrative support to management and members. A crucial part of this role is maintaining accurate data for memberships, workshops, and art supplies. This is achieved by managing the art supplies and merchandise stores and utilizing inventory management systems. And any other duties as and when requested by the General Manager.Roles &amp; responsibilities:Managing reception:&middot; Greeting visitors and managing their sign-in and sign-out process.&middot; Registering visitors on the Tashkeel database.&middot; Handling general inquiries from members and visitors.&middot; Answering the telephone and transferring calls to the relevant personnel.&middot; Booking courier and taxi services for management, members, and visitors.&middot; Managing bookings for the incubators, Laser Cutter, and other equipment hire.&middot; Ordering office supplies.&middot; Responding to inquiries sent to tashkeel@tashkeel.org within 24 hours and forwarding them to the appropriate personnel.&middot; Ensuring the store cupboard is accessible and tidy.&middot; Providing a complete and accurate handover of daily tasks to the fellow receptionist at the end of each shift.Workshop Coordination&middot; Following up on workshop participant registrations and payments as needed.&middot; Issuing invoices to workshop participants when required.&middot; Monitoring workshop participant registrations, cancellations, and attendance.&middot; Informing the Accounts department of any workshop participant cancellations.&middot; Providing weekly workshop registration status updates to both the Accounts and Studio teams.&middot; Contacting registered participants via email and phone two days before the workshop to confirm their attendance.&middot; Scanning workshop evaluation forms and accurately inputting the data into the workshop evaluation spreadsheet.&middot; Sharing workshop participant contact data and future workshop preferences with the Marketing &amp; Sales Manager.Exhibition Calls&middot; File all exhibition entries sent to submission@tashkeel.org into a designated folder on the server&middot; Acknowledge receipt of their entries to all applicants&middot; As requested by the Studio team, please inform all applicants of the status of their submissions.Tashkeel Gallery Coordination&middot; Ensure an adequate supply of catalogues for visitors&middot; Brief visitors on exhibition, and answer basic questions as instructed by Marketing &amp; Sales Manager&middot; Provide prices and catalogues to visitors&middot; Direct sales enquiries to Marketing &amp; Sales Manager (if unavailable, collect visitor contact details)&middot; Assist with artwork deliveries, ensuring all paperwork is completed and records are updated&middot; Assist with artwork collections, ensuring all paperwork is completed and records are updated&middot; Ensure that delivered items and items for collection are stored securely.&middot; Direct / encourage visitors to sign the comment book&middot; Forward inquiries and comments to relevant personnel&middot; Monitor daily visitor numbers to the exhibition and provide weekly updates&middot; Ensure the exhibition is fully functioning as briefed by management&middot; Report any exhibition malfunctions to management.Membership Coordination&middot; Ensure all members sign in and/or use access cards upon entry.&middot; Maintain accurate and current records of all members&middot; Issue timely membership renewal reminders&middot; Process membership renewals, new member registrations and payments efficiently&middot; Activate new membership cards&middot; Update member&rsquo;s details (including renewal, expiry dates and contact information) on software file.&middot; Issue statement of account and invoices to members as and when required.Tashkeel Art Supplies Store Coordination&middot; Holding the store key&middot; Conducting regular inventory checks&middot; Informing the Accounts office about stock levels of each item&middot; Assisting the Studio team with local searches for requested items.&middot; Accompanying members to store for purchases and processing payments.Tashkeel Merchandise Coordination&middot; Processing payments&middot; Ensuring the display is tidy and full stocked.&middot; Requesting replacement stock from the Accounts team.Required Skills &amp; Qualifications:&middot; Diploma or Equivalent or bachelor&rsquo;s degree&middot; Strong communication and interpersonal skills.&middot; Experience in Retail shop is an advantage (Physical, online &amp; offline)&middot; Ability to remain calm and professional in challenging situations.&middot; Strong multitasking and time management abilities.&middot; Comfortable working flexible shifts.&middot; Proficient in using MS Office (Word, Excel, PowerPoint etc)&middot; Basic Accounting Knowledge (maintaining invoice &amp; receipts, handling petty cash, Debit and Credit card, income earnings etc)&middot; Well-spoken in English &amp; Arabic, bilingual preferred&middot; Driving License is a mustOur Offer:&middot; Residency Visa&middot; Competitive salary&middot; Company health insurance&middot; Training and professional developmentJob Type: Full-timeAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Experience:<ul><li>inventory: 3 years (Preferred)</li><li>retail : 3 years (Required)</li></ul>Language:<ul><li>Arabic &amp; English, Bilingual preferred (Required)</li></ul>

Front Desk Coordinator

The First Group

<div>Job Description:

Job Description: 
The CID Associate will be responsible for maintaining all guests passport &amp; ID database and transfer on timely manner to Database ,assisting guests at the front desk, and main lobby while providing the highest level of service possible in an efficient courteous and professional manner. 
Key Responsibilities: 
<ul><li>
Greet, check-in, respond to requests and settle accounts while providing exceptional service.</li><li>
Take initiative to add a personalized experience.</li><li>
Proudly promote the hotel facilities, looking for opportunities to enhance a guest&rsquo;s stay through up-selling.</li><li>
Check in and check out all the guests in the CID system, respecting the local government requirements, in order to avoid any penalties.</li><li>
Monitor and correct any discrepancy shown by the PMS and CID system reconciliation.</li><li>
Maintain a structured filing system, as per CID and audit procedures requirements.</li></ul> 
<div></div>
Desired Skill &amp; Expertise:

Qualifications: 
<ul><li>
At least 1 year of experience as a front desk agent in a 5*property.</li><li>
Service focused personality is essential.</li><li>
Front Office computer literacy (e.g., OPERA, VICAS, etc.)</li><li>
Fluency in Arabic and English is a must; additional languages are a plus.</li><li>
Excellent organizational skills and attention to detail.</li></ul></div>

CID Associate

The First Collection

neo immigration consultants - fzco

Job Title: Lobby Hostess (Immediate Joiner)About the Role We are seeking a warm, approachable, and professional Lobby Hostess to be the first point of contact for our organization. The ideal candidate will welcome and assist guests with courtesy, provide accurate information and directions, and help maintain a polished and inviting reception environment that reflects our company&rsquo;s commitment to exceptional service.Key Responsibilities<ul><li>Welcome visitors and guests, offering assistance and information about the company as needed.</li><li>Keep the reception area clean, organized, and stocked with essential materials such as stationery and brochures.</li><li>Answer and direct phone calls, and respond to email inquiries efficiently and professionally.</li><li>Manage and distribute incoming mail, packages, and deliveries in a timely manner.</li><li>Uphold office security by monitoring visitor access and following safety procedures.</li><li>Perform general administrative tasks such as filing, scanning, photocopying, and document management.</li><li>Provide administrative support to management and other departments as required.</li></ul>Qualifications<ul><li>Previous experience in a front-facing role such as Sales Hostess, Kiosk Hostess, or Receptionist is an advantage.</li><li>Proficient in Microsoft Office applications.</li><li>Skilled in operating standard office equipment and handling routine administrative tasks.</li><li>Well-groomed, courteous, and confident with strong communication and interpersonal skills.</li><li>Quick thinker with strong problem-solving abilities and a proactive attitude.</li><li>Excellent time management and multitasking skills.</li><li>Committed to delivering outstanding customer service at all times.</li></ul>Job Type: Full-timePay: AED5,000.00 - AED6,000.00 per monthApplication Question(s):<ul><li>Do you have previous experience as a Sales Hostess, Kiosk Hostess, Lobby Hostess, or in a similar customer service role?</li></ul>Language:<ul><li>Russian (Required)</li></ul>

Lobby Hostess

Explore 451+ Front desk associate in Dubai this October. Find roles across top companies and apply now to boost your career.

451 front desk associate jobs IN Dubai

Concierge

Front Office Associate

Guest Service Executive

Front Desk Coordinator

CID Associate

CID Associate

Lobby Hostess