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THE PIANO GALLERY

About Us: Melodica is the UAE&rsquo;s largest music and dance institute with 25+ branches across the country. We are committed to providing exceptional customer service and a welcoming environment for our students and their families. We are now seeking a dynamic and experienced Front Desk Supervisor to oversee and elevate our front desk operations across all branches.Key Responsibilities:<ul><li>Supervise, monitor, and support front desk operations across all 25+ branches.</li><li>Ensure excellent customer service standards are consistently maintained at every branch.</li><li>Conduct regular branch visits to evaluate service quality and provide on-site guidance.</li><li>Train, mentor, and develop front desk staff on customer service excellence and sales conversion techniques.</li><li>Collaborate with management to implement sales-focused initiatives and front desk best practices.</li><li>Monitor daily front desk reports, sales performance, and client feedback to identify areas of improvement.</li><li>Handle escalated customer concerns and resolve issues effectively.</li><li>Work closely with branch managers to maintain smooth coordination between front desk and operations.</li></ul>Requirements:<ul><li>Femaleapplicants only (as per role requirements).</li><li>Bachelor&rsquo;s degree or equivalent qualification.</li><li>Valid UAE driving license (mandatory).</li><li>Minimum 3&ndash;5 years of experience as a Front Desk Supervisor/Manager in the hospitality industry (preferably hotels).</li><li>Strong background in customer service and sales supervision.</li><li>Excellent leadership, training, and communication skills.</li><li>Willingness to travel frequently across UAE branches.</li><li>Professional, well-groomed, and customer-oriented personality.</li></ul>Job Type: Full-time

Front Desk Supervisor

Seven Ocean General Trading LLC

We are seeking a Front Desk Receptionist (female only) with strong organizational skills and an accounting background to join our team. This role requires excellent communication ,professionalism and attention to detail.KEY RESPONSIBILITIES:Manage front desk operations,handle incoming calls ,e-mails and correspondence.Maintain office records and filing systemsProvide daily accounting support (invoicing,receivables,petty cash etc)Preparing financial reports and for VAT filing and Audit preparationsPrevious experience in Shipping or Logistics industry preferredBasic knowledge in accounting principles and software Ability to multitask and manage time effectively,excellent communications and interpersonal skills.Interested candidates can share resumes to hr.ebsdubai@gmail.comJob Types: Full-time, Permanent, Contract Contract length: 24 months

Front Desk Receptionist

Marriott International

<div>Additional Information 
Job Number25149197 
Job CategoryRooms &amp; Guest Services Operations 
LocationMarriott Resort Palm Jumeirah Dubai, Palm West Beach, Palm Jumeirah Road, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul> 
CORE WORK ACTIVITIES 
Maintaining Guest Services and Front Desk Goals
<ul><li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li></ul>
<ul><li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.</li></ul>
<ul><li>Understands the impact of department&rsquo;s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.</li></ul> 
Supporting Management of Front Desk Team
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and building mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serving as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul>
<ul><li>Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals.</li></ul>
<ul><li>Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Ensures employees understand customer service expectations and parameters.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul> 
Managing Projects and Policies
<ul><li>Implements the customer recognition/service program, communicating and ensuring the process.</li></ul>
<ul><li>Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.</li></ul>
<ul><li>Supervises same day selling procedures to maximize room revenue and control property occupancy.</li></ul>
<ul><li>Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li></ul> 
Supporting Human Resource Activities
<ul><li>Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.</li></ul>
<ul><li>Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.</li></ul>
<ul><li>Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li></ul>
<ul><li>Participates in employee progressive discipline procedures.</li></ul> 
Additional Responsibilities
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li></ul>
<ul><li>Performs all duties at the Front Desk as necessary.</li></ul>
<ul><li>Runs Front Desk shifts whenever necessary.</li></ul>
<ul><li>Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Front Desk Manager

We are looking for a pleasant Front Desk Coordinator to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the &ldquo;face&rdquo; of the company for all visitors and will be responsible for the first impression we make.The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information, both in person and over the phone. A customer-oriented approach is essential, as is an excellent command of English. Additional spoken languages would be a plus.Having worked in a Property Development or Real Estate Company would be a plus.Responsibilities&middot; Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)&middot; Greet and welcome guests&middot; Answer questions and address complaints&middot; Answer all incoming calls and redirect them or keep messages&middot; Receive letters, packages etc. and distribute them&middot; Prepare outgoing mail by drafting correspondence, securing parcels etc.&middot; Check, sort and forward emails&middot; Monitor office supplies and place orders when necessary&middot; Keep updated and accurate records on company CRM system&middot; Monitor office expenses and costs regarding petty cash&middot; Take up other duties as assigned.&middot; Handle visa renewal process for all the employees in Freezone and mainland.&middot; Handle basic logistics and shipments to and from Jafza.Requirements&middot; Proven experience of at least 2 years as front desk representative, agent or relevant position in U.A.E.&middot; Familiarity with office machines (e.g. fax, printer etc.)&middot; Knowledge of office management and basic book keeping&middot; Proficient in English (oral and written)&middot; Excellent knowledge of MS Office (especially Excel and Word)&middot; Strong communication and people skills&middot; Good organizational and multi-tasking abilities&middot; Problem-solving skills and customer service orientation&middot; Knowledge on visa process (Jafza and Mainland)&middot; Candidates with basic logistics knowledge preferred.Job Types: Full-time, PermanentPay: AED4,000.00 - AED8,000.00 per month

Alpha Medical Laboratory

Job Summary:We are seeking a proactive and well-organized Front Desk Coordinator (Male) to manage the reception area, welcome and guide walk-in patients, liaise with clinics, and coordinate with medical suppliers. The role requires excellent communication skills, a customer-focused attitude, and the ability to multitask in a fast-paced healthcare environment.Responsibilities:<ul><li>Greet and assist walk-in patients, ensuring smooth registration .</li><li>Handle incoming calls, emails, and inquiries in a professional manner.</li><li>Maintain accurate records of patient visits and appointment scheduling.</li><li>Coordinate with clinics, doctors, and healthcare staff for patient-related requirements.</li><li>Liaise with medical suppliers for procurement, delivery, and stock follow-ups.</li><li>Maintain and update front desk logs, registers, and filing systems.</li><li>Ensure the reception area is organized and presentable at all times.</li><li>Provide administrative support to the management team when required</li></ul>Requirements:<ul><li>Male candidate (as per job requirement).</li><li>Minimum 2 to 3 years of experience in a front desk, receptionist, or administrative role (healthcare industry experience preferred).</li><li>Strong communication skills in English (Arabic/Hindi/Urdu will be an advantage).</li><li>Proficient in MS Office (Word, Excel, Outlook).</li><li>Ability to handle multiple tasks and work under pressure.</li><li>Professional appearance and customer-oriented attitude.</li></ul>Working Schedule:<ul><li>Work Days: Sunday to Thursday, Saturday</li><li>Weekly Off: Friday</li></ul>Job Types: Full-time, PermanentPay: AED3,500.00 - AED4,000.00 per month

Suneer Holding

The Front office is responsible for providing a friendly, welcoming and efficient service to all customers, in line with the Management&rsquo;s vision and values on customer satisfaction. The main purposes of the front office staff are to respond courteously to guests&rsquo; requests, play main part in the general running of the reception desk and help the Doctors to maintain a smooth consultation bookings service.1. Ensure the smooth flow of front desk operations.2. Greet and welcome patients and visitors in a friendly and professional manner, ensuring a positive first impression of the center.3. Answer phone calls, emails, and walk-in inquiries, directing them appropriately while providing accurate information.4. Schedule, confirm, and manage patient appointments efficiently.5. Provide clear and accurate information regarding insurance claims, including coverage details, claim processes, and any necessary documentation.6. Assist patients with filling out insurance forms and ensure all paperwork is completed correctly and submitted on time.7. Coordinate with insurance providers, helping to resolve any issues or questions related to claims and coverage.8. Maintain patient records and ensure confidentiality.9. Maintain and manage the front office area, ensuring it is neat and professional.10. Handle incoming and outgoing mail, packages, and deliveries.11. Assist with billing inquiries, process payments, and issue receipts.12. Build a good rapport with all customers to producing excellent feedback and guest satisfaction/customer care.13. Deal with customer complaints/issues in quickly, effectively and courteous manner, providing or seeking solutions as quickly as possible.14. To be responsible for accurate and efficient accounts and customer billing processes.15. Ensure the usage of suggestive selling techniques to upsell treatment/packages and to increase footfall &amp; revenue.16. To undertake general office duties, including correspondence, software, emails, filing and reports to ensure the smooth running of the operations.17. Ensure treatment room/therapist are allocated as per the advice of Doctors and as per guest preference and special requests.18. Ensure prompt responds to telephone and in-person inquiries regarding booking, information and patient concern. Keeping a record of the same.19. Ensure proper response /follow ups for all the enquiries/phone calls and keeping record of the same.20. Keep accurate record of medicine stock, sales and usage.21. Report any maintenance, breakage or cleanliness problems to the relevant manager.22. Maintain a good rapport with other departments like Doctors and therapists.Job Type: PermanentPay: AED2,000.00 - AED2,500.00 per month

Arton Capital - Empowering Global Citizenship®

<div>
 
 
 About Arton Capital:
 
 
 
 Arton Capital is a leading global financial advisory firm specializing in investment migration, citizenship, and residency programs. Our Dubai office plays a key role in supporting our clients and ensuring seamless office operations in a professional, welcoming environment.
 
 
 
 Role Overview:
 
 
 
 The Front Desk Administrator is the first point of contact for visitors, clients, and staff at the Dubai office. This role ensures a professional and welcoming experience while providing administrative support to the HR team and broader office operations. The ideal candidate is organized, proactive, and possesses excellent communication skills.
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Greet and assist visitors, clients, and employees in a professional and courteous manner.
 </li>
 <li>
 Manage incoming calls, emails, and correspondence, directing them to the appropriate departments or individuals.
 </li>
 <li>
 Maintain the reception area and meeting rooms to a high standard of cleanliness and organization.
 </li>
 <li>
 Coordinate office appointments, meetings, and conference room schedules.
 </li>
 <li>
 Handle incoming and outgoing mail, couriers, and packages efficiently.
 </li>
 <li>
 Maintain office supplies and liaise with vendors as needed.
 </li>
 <li>
 Support administrative tasks for the HR team, including filing, scanning, data entry, and document management.
 </li>
 <li>
 Assist in onboarding new employees, ensuring smooth administrative processes and a welcoming experience.
 </li>
 <li>
 Support employees with travel arrangements, including flight bookings, accommodations, and itineraries.
 </li>
 <li>
 Follow company policies and procedures to maintain confidentiality and compliance.
 </li>
 </ul>
 
 
 Requirements:
 
 
 <ul>
 <li>
 Minimum 2 years of experience in a reception, front desk, or administrative role.
 </li>
 <li>
 Excellent communication and interpersonal skills in English; additional languages are a plus.
 </li>
 <li>
 Professional appearance and demeanor, with a client-focused attitude.
 </li>
 <li>
 Proficient in MS Office (Word, Excel, Outlook) and general office equipment.
 </li>
 <li>
 Strong organizational skills and attention to detail.
 </li>
 <li>
 Ability to multitask and work under pressure in a fast-paced environment.
 </li>
 <li>
 Knowledge of corporate office operations and travel coordination is an advantage.
 </li>
 </ul>
 
 
 Why Join Arton Capital:
 
 
 <ul>
 <li>
 Be part of a growing global company with a strong presence in the investment migration industry.
 </li>
 <li>
 Work in a dynamic, professional, and international environment.
 </li>
 <li>
 Opportunity to grow and develop within the organization.
 </li>
 </ul>
 
 
</div>

Front Desk Administrator

Explore 602+ Front desk in Dubai this September. Find roles across top companies and apply now to boost your career.

602 front desk jobs IN Dubai

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Front Desk Administrator