receptionist

office manager

front office supervisor

office administrator

reservations agent

front desk

Media Rotana

<div>
 
 Job Description
 
 
 
 We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.
 
 
 As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as-
 
 
 <ul>
 <li>
 Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure
 </li>
 <li>
 Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed
 </li>
 <li>
 Conduct in room &amp; hotel familiarization and assist guest in hotel activity enquiries / requests
 </li>
 <li>
 Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries
 </li>
 <li>
 Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels
 </li>
 <li>
 Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures
 </li>
 <li>
 Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems
 </li>
 <li>
 Maintain the privacy of all guests by ensuring that no details of the guests are disclosed
 </li>
 <li>
 Demonstrate a complete understanding of the hotel&rsquo;s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should ideally have a degree in hospitality with previous experiences in the Front Office Department within a hotel. Excellent written and verbal English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be customer driven and an extremely proactive and &lsquo;switched on&rsquo; personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies-
 
 
 Understanding the Job
 
 
 Taking Responsibility
 
 
 Recognizing Differences
 
 
 Customer Focus
 
 
 Adaptability
 
 
 Teamwork
</div>

Front Desk Agent

Studio M Al Barsha

<div>As a Front Desk Agent, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate guest records, handle reservations, and collaborate with other departments to meet guest needs and expectations. Your friendly and professional demeanor will contribute to creating a memorable and enjoyable stay for our guests.
Key Job Responsibilities:<ul>
<li>
Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure.</li>
<li>Personally greet guests by name if known, escorting them to their rooms to create a sense of anticipation and welcome.</li>
<li>Conduct in-room and hotel familiarization, assisting guests with inquiries or requests related to hotel activities.</li>
<li>Stay informed about hotel information and local services, including operating hours, promotions, events, attractions, and other relevant details to effectively respond to guest queries.</li>
<li>Maintain awareness of daily rate levels and occupancy levels for accurate decision-making.</li>
<li>Adhere to Front Desk cashiering standards, ensuring precise handling of all incidental charges using computerized Front Office systems.</li>
<li>Process accounts seamlessly from check-in to check-out, ensuring the accurate posting of all incidental charges.</li>
<li>Safeguard guest privacy by refraining from disclosing any guest details.</li>
<li>Demonstrate a thorough understanding of the hotel's policies, procedures, and service standards, possessing comprehensive knowledge of hotel facilities and current events.</li>
<li>Uphold environmental, health, and safety standards in alignment with organizational policies.</li>
<li>Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.</li></ul></div>

Vintage Grand Hotel

The Group Vintage has signed a franchise agreement with Marriott International, Inc. to convert the Vintage Grand Hotel to a dual-branded Marriott Hotel and Marriott Executive Apartments in Dubai Production City &ndash; a fast-growing business hub in the city. The property will be conveniently located just 30 minutes away from Al Maktoum Airport and Dubai International Airport, with excellent connections to every part of the city. This is set to be the largest Marriott Executive Apartments in UAE, which will bring exceptional, new F&amp;B experiences to this location which is rapidly emerging as the heart of the New Dubai corridor, catering to both our guests and the surrounding vibrant communities.The opening of Marriott Hotel Production City, Dubai is anticipated to mark the fifth hotel under the Marriott Hotel&rsquo;s brand in Dubai. The hotel will exemplify the brand&rsquo;s continued evolution and feature contemporary and intuitive spaces. Projected to open in Q4 2025, the 365 room hotel, will feature a number of dining outlets, the brand&rsquo;s signature M Club lounge, a pool, fitness center and tennis court.Marriott Executive Apartments continues to cater to the rapidly growing demand for extended stay accommodations in the UAE. Marriott Executive Apartments Production City, Dubai is anticipated to offer 420 apartments that provide home comforts for both business and leisure travelers.OVERVIEWWith the goal of providing superior guest experiences, the Front Office Receptionist is involved in any and all aspects of guests' experience in a hotel. The Front Office Receptionist is responsible for knowing and sharing knowledge of all hotel facilities, services and amenities, welcoming guests, checking guests in and out, in addition to coordinating guest experience prior to arrival.JOB RESPONSIBILITIES<ul><li>Must have past experience in dealing directly with customers from all walks of life and must have acquired general knowledge of basic customer service skills.</li><li>Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services</li><li>Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.</li><li>Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guests are satisfied and in rooms as requested.</li><li>Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.</li><li>Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.</li><li>Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.</li><li>Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.</li><li>Accepts incoming calls, assists outgoing calls, scheduling, setting wake-up calls and paging guests to provide guests with timely and efficient service.</li><li>Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.</li><li>Maintains a friendly, cheerful and courteous demeanor at all times.</li><li>Processes all guest mail, messages and faxes: receives, sorts, notifies and distributes to guests in order to ensure the information is received by the guests in the most timely and accurate method possible.</li><li>Contributes and maintains established information and communications sources such as department and front desk log books in order to enhance department communications and operations.</li><li>Provides assistance to other employees and departments to contribute to the best overall performance of the department and the hotel.</li><li>Performs other duties as assigned, requested or deemed necessary by management.</li><li>Knows standard cash handling procedures and knowledge of computerized cash register systems.</li><li>Reports any unusual occurrences or requests to the manager or assistant manager.</li><li>Knows all safety and emergency procedures, is aware of accident prevention policies.</li></ul>QUALIFICATIONS<ul><li>Knows standard cash handling procedures and knowledge of computerized cash register systems.</li><li>Must be fluent in English.</li><li>Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.</li><li>Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.</li></ul>EDUCATION<ul><li>Minimum a Diploma in hotel management, tourism, or related fields of study.</li></ul>Job Type: Full-time

Front Desk Receptionist

7Dimensions Medical Center

We are seeking a professional and well-organized Patient Coordinator / Receptionist to join our medical center. The ideal candidate will have previous experience in a healthcare environment and will be responsible for managing front-desk operations, coordinating patient appointments, and ensuring an exceptional patient experience from check-in to follow-up.Key Responsibilities:<ul><li>Greet and welcome patients in a warm, professional manner.</li><li>Manage patient registration, appointment scheduling, and confirmation.</li><li>Handle phone calls, WhatsApp, and email inquiries promptly and professionally.</li><li>Coordinate with doctors, nurses, and therapists to ensure smooth patient flow.</li><li>Update and maintain patient records accurately in the system.</li><li>Collect payments, issue receipts, and manage daily cash reports.</li><li>Ensure compliance with confidentiality and data protection policies.</li><li>Handle insurance verification and approval processes (if applicable).</li><li>Assist in preparing daily and weekly appointment and revenue reports.</li><li>Support marketing and administrative tasks as assigned by management.</li><li>Maintain a clean and organized reception area that reflects the center&rsquo;s image and standards.</li></ul>Qualifications and Skills:<ul><li>Minimum 1&ndash;2 years of experience in a medical center or clinic is required.</li><li>Excellent communication and interpersonal skills in English and Arabic.</li><li>Strong organizational and multitasking abilities.</li><li>Proficient in using clinic management software and Microsoft Office.</li><li>Customer-oriented with a positive and professional attitude.</li><li>Ability to handle pressure and work in a fast-paced environment.</li></ul>Preferred:<ul><li>Experience in handling claims.</li><li>Knowledge of medical terminology and basic administrative procedures.</li></ul>Job Type: Full-time

Soul Senses Spa & Wellness

Job Summary:We are seeking a dynamic and results-driven Front Desk Manager to oversee daily operations of our spa facility, while also being responsible for meeting sales and revenue targets. The ideal candidate will have a passion for wellness, strong leadership skills, and a proven ability to drive sales performance. The Spa Manager will ensure the highest standards of service, guest satisfaction, and operational efficiency. Key Responsibilities: <ol type="1"><li>Operational Management</li></ol><ul><li>Oversee all aspects of spa operations, including staff scheduling, inventory, hygiene, and customer service.</li><li>Ensure smooth daily operations of all spa services including massage, skincare, salon, and wellness treatments.</li><li>Implement and maintain standard operating procedures and policies.</li></ul>2. Sales & Revenue Generation<ul><li>Develop and implement strategies to achieve monthly and annual sales targets for spa treatments, retail products, and membership packages.</li><li>Track and analyze sales performance .</li><li>Upsell services and retail products and train team members on effective sales techniques.</li><li>Launch promotions, seasonal offers, and loyalty programs to increase revenue and client retention.</li></ul>3. Team Leadership<ul><li>Recruit, train, and supervise spa staff including therapists, receptionists, and support personnel.</li><li>Conduct regular staff meetings, performance reviews, and incentive programs based on sales targets.</li><li>Motivate and coach the team to deliver exceptional service and exceed sales goals.</li></ul>4. Customer Service<ul><li>Handle guest concerns and feedback professionally to ensure high satisfaction.</li><li>Maintain a strong presence on the spa floor to interact with guests and oversee service quality.</li></ul>5. Budget & Inventory Management<ul><li>Manage the spa budget, control costs, and ensure profitability.</li><li>Oversee inventory and ordering of supplies and retail products.</li></ul>

Front Desk Manager

MIRA Search

The Receptionist ensures a warm, welcoming, and professional front desk experience for all members and guests. This role is responsible for managing check-ins, handling inquiries, updating the CRM system, and performing essential administrative tasks. The ideal candidate must be presentable, energetic, and experienced in delivering luxury service standards.2. KEY RESPONSIBILITIESA. Front Desk Operations<ul><li>Greet members and guests in a friendly and professional manner.</li><li>Handle check-ins, check-outs, and membership validations.</li><li>Respond promptly to phone calls, WhatsApp messages, and emails.</li><li>Manage booking schedules for classes, personal training sessions, and facility usage.</li></ul>B. Customer Service<ul><li>Provide accurate information about gym services, memberships, and facilities.</li><li>Assist members with queries, concerns, and service-related requests.</li><li>Maintain a consistently high standard of hospitality and guest experience.</li></ul>C. CRM &amp; Administrative Tasks<ul><li>Enter and update member information in the CRM system.</li><li>Process new memberships, renewals, and session packages.</li><li>Maintain records, forms, and prepare daily reports.</li><li>Handle cash and card payments when required.</li></ul>D. Facility Support<ul><li>Ensure the front desk and lobby areas remain clean, organized, and presentable.</li><li>Coordinate with the cleaning team and gym supervisor regarding facility needs.</li><li>Report equipment or facility issues promptly.</li></ul>3. QUALIFICATIONS &amp; REQUIREMENTSEducation<ul><li>Graduate degree required.</li><li>Additional training in customer service or hospitality is an advantage.</li></ul>Experience<ul><li>Minimum 2 years of experience in a luxury gym environment.</li><li>Experience using a CRM or membership management system (mandatory).</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What languages do you speak?</li><li>What is your salary expectation? (AED p/month)</li></ul><ul><li>Do you have notice period? How long?</li></ul>Experience:<ul><li>working in a gym or fitness center: 1 year (Required)</li></ul>

Front Desk Receptionist ( European )

Nina Hospitality 

About The Company We at Nina Hospitality believe that the world is a knowledge platform whereby our affiliations and associations provide us with innovative ideas tested in the marketplace around the world and geared towards delivering state-of-the-art innovations. We call this constructive collaboration. In order to offer our clients a complete global reach we work closely with a number of carefully selected partners and associates. Our vision is to be the most trusted brand for integrated development and building solutions in the global marketplace. Our quest is to bring our client's vision to life through style, supported substance, and foresight.Role DescriptionA Front Desk Associate plays a key role in managing the first point of contact for visitors, clients, and guests while also handling various administrative tasks to ensure smooth office operations. Below are the typical roles and responsibilities for this position.Job Responsibilities<ul><li>Ensure the front desk area is organized, presentable, and stocked with necessary supplies.</li><li>Maintain a clean and welcoming reception area at all times.</li><li>Receive and distribute incoming mail, packages, and deliveries.</li><li>Maintain and update visitor logs, ensuring security procedures are followed.</li><li>Address inquiries or concerns from visitors or clients in a courteous and helpful manner.</li><li>Provide basic information to visitors or callers regarding company services, directions, or policies.</li><li>Manage and maintain the CEO &amp; COO schedule, appointments, and meetings.</li><li>Prepare agendas, take meeting minutes, and follow up on action items.</li><li>Handle incoming communications, including emails, phone calls, and correspondence, and prioritize responses.</li><li>Act as a liaison between executives and other departments or external stakeholders.</li><li>Oversee day-to-day office operations, including organizing office supplies, managing inventories, and ensuring the workspace is well-maintained.</li><li>Coordinate travel arrangements, including flights, accommodations, and transportation for executives.</li><li>Organize conferences, and company meetings, both in-house and externally.</li><li>Prepare meeting spaces by arranging necessary equipment or materials.</li><li>Prepare and edit documents, presentations, and reports for executives, ensuring accuracy and professionalism.</li><li>Provide reminders for upcoming appointments and meetings.</li><li>Assist in general administrative duties such as filing, data entry, and document preparation.</li><li>Ensure office equipment, such as printers, fax machines, and phones, are functioning properly and coordinate repairs when necessary.</li><li>Handle sensitive and confidential information with discretion and integrity.</li><li>Anticipate the needs of the executive and proactively address potential issues.</li><li>Adhere to organizational policies and procedures.</li><li>Freshers are welcome to apply.</li></ul>Skills &amp; Education Required<ul><li>Strong organizational and time management skills.</li><li>Excellent written and verbal communication skills.</li><li>High level of discretion and professionalism.</li><li>Proficiency with office software (Microsoft Office, Google Workspace, etc.).</li><li>Ability to manage multiple tasks and prioritize effectively.</li><li>Attention to detail and accuracy.</li><li>Problem-solving and critical-thinking capabilities.</li></ul>Language<ul><li>English</li><li>Proficiency in other European languages is strongly preferred.</li></ul>Job Type: Full-timeEducation:<ul><li>Bachelor's (Required)</li></ul>

Front Desk Associate- Intern

Explore 499+ Front desk in Dubai this December. Find roles across top companies and apply now to boost your career.

499 front desk jobs IN Dubai

Front Desk Agent

Front Desk Agent

Front Desk Receptionist

Front Desk Receptionist

Front Desk Manager

Front Desk Receptionist ( European )

Front Desk Associate- Intern