front desk manager

Affordable group of companies

We are seeking a professional and customer-focused Front Office Executive to manage front desk operations, welcome visitors, handle inquiries, and provide administrative support. The ideal candidate will be fluent in Arabic and English and capable of delivering an excellent experience to visitors, clients, and stakeholders.Key Responsibilities<ul><li>Welcome and assist visitors, clients, and guests in a professional manner.</li><li>Answer, screen, and direct incoming calls in Arabic and English.</li><li>Manage appointments, meeting schedules, and visitor records.</li><li>Respond to inquiries and provide accurate information.</li><li>Handle emails, correspondence, and general administrative tasks.</li><li>Maintain organized records, files, and documentation.</li><li>Coordinate with internal departments to support daily office operations.</li><li>Ensure the reception area remains organized and presentable.</li><li>Support office administration and other assigned duties as required.</li></ul>Requirements<ul><li>Fluency in Arabic and English (spoken and written) is preferred.</li><li>Minimum 1 year of experience in a front office, reception, customer service, or administrative role.</li><li>Strong communication and interpersonal skills.</li><li>Proficiency in Microsoft Office applications (Word, Excel, and Outlook).</li><li>Excellent organizational and multitasking abilities.</li><li>Strong attention to detail and customer service orientation.</li><li>Ability to work effectively in a fast-paced environment.</li></ul>Language:<ul><li>Arabic (Preferred)</li></ul>Work Location: In person

Front Desk Executive

Naik Foundation

Job Description:<ul><li>Ensuring that guests have a positive experience and feel valued by the Hotel.</li><li>Training new employees on company policies, procedures, and culture.</li><li>Creating and maintaining relationships with Guests to ensure that they are satisfied with services provided by the Hotel.</li><li>Reviewing all incoming Guests complaints and making sure they are addressed in a timely manner.</li><li>Managing employee schedules to ensure that all shifts are covered at all times.</li><li>Managing the front office team and rooms division to ensure that all Guests needs are met in a timely manner.</li><li>Ensuring that all tasks are completed in accordance with Hotel policies and procedures.</li><li>Preparing reports on Hotel performance to upper management.</li><li>Coordinating with other departments such as Human Resources to ensure that employees are treated fairly.</li><li>Monitor Front Office, Bell staff to ensure highest quality of guest relations.</li><li>Maintain regular attendance in compliance as required by scheduling which will vary according to the needs of the hotel.</li><li>Comply at all times with Millennium Standards and regulations to encourage safe and efficient hotel operations.</li><li>Coordinate training programs for all Front Office employees.</li><li>Handle guest complaints, react quickly, logging and notifying proper areas to service the guest</li></ul>Requirements:&middot; Proven work experience in the relevant field.&middot; Proficiency in English (oral and written)&middot; Proficiency in MS Office, particularly Excel and Word&middot; Excellent communication and people skills&middot; Good organizational and multitasking abilities&middot; Problem-solving skills&middot; Job knowledge with Opera Software.Job Type: Full-timeApplication Question(s):<ul><li>Are you immediate joiner?</li></ul>Work Location: In person

Director of Front Office

Vintage Grand Hotel

The Group Vintage has signed a franchise agreement with Marriott International, Inc. to convert the Vintage Grand Hotel to a dual-branded Marriott Hotel and Marriott Executive Apartments in Dubai Production City &ndash; a fast-growing business hub in the city. The property will be conveniently located just 30 minutes away from Al Maktoum Airport and Dubai International Airport, with excellent connections to every part of the city. This is set to be the largest Marriott Executive Apartments in UAE, which will bring exceptional, new F&amp;B experiences to this location which is rapidly emerging as the heart of the New Dubai corridor, catering to both our guests and the surrounding vibrant communities.The opening of Marriott Hotel Production City, Dubai is anticipated to mark the fifth hotel under the Marriott Hotel&rsquo;s brand in Dubai. The hotel will exemplify the brand&rsquo;s continued evolution and feature contemporary and intuitive spaces. Projected to open in Q4 2025, the 365 room hotel, will feature a number of dining outlets, the brand&rsquo;s signature M Club lounge, a pool, fitness center and tennis court.Marriott Executive Apartments continues to cater to the rapidly growing demand for extended stay accommodations in the UAE. Marriott Executive Apartments Production City, Dubai is anticipated to offer 420 apartments that provide home comforts for both business and leisure travelers.OVERVIEWWith the goal of providing superior guest experiences, the Front Office Receptionist is involved in any and all aspects of guests' experience in a hotel. The Front Office Receptionist is responsible for knowing and sharing knowledge of all hotel facilities, services and amenities, welcoming guests, checking guests in and out, in addition to coordinating guest experience prior to arrival.JOB RESPONSIBILITIES<ul><li>Must have past experience in dealing directly with customers from all walks of life and must have acquired general knowledge of basic customer service skills.</li><li>Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services</li><li>Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.</li><li>Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guests are satisfied and in rooms as requested.</li><li>Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.</li><li>Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.</li><li>Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.</li><li>Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.</li><li>Accepts incoming calls, assists outgoing calls, scheduling, setting wake-up calls and paging guests to provide guests with timely and efficient service.</li><li>Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.</li><li>Maintains a friendly, cheerful and courteous demeanor at all times.</li><li>Processes all guest mail, messages and faxes: receives, sorts, notifies and distributes to guests in order to ensure the information is received by the guests in the most timely and accurate method possible.</li><li>Contributes and maintains established information and communications sources such as department and front desk log books in order to enhance department communications and operations.</li><li>Provides assistance to other employees and departments to contribute to the best overall performance of the department and the hotel.</li><li>Performs other duties as assigned, requested or deemed necessary by management.</li><li>Knows standard cash handling procedures and knowledge of computerized cash register systems.</li><li>Reports any unusual occurrences or requests to the manager or assistant manager.</li><li>Knows all safety and emergency procedures, is aware of accident prevention policies.</li></ul>QUALIFICATIONS<ul><li>Knows standard cash handling procedures and knowledge of computerized cash register systems.</li><li>Must be fluent in English.</li><li>Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.</li><li>Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.</li></ul>EDUCATION<ul><li>Minimum a Diploma in hotel management, tourism, or related fields of study.</li></ul>Job Type: Full-timePay: From AED2,000.00 per monthWork Location: In person

Front Desk Receptionist

Prestige One Developments

Job Title: ReceptionistJob Summary: We are seeking a professional and customer-focused Receptionist to serve as the first point of contact for visitors and clients. The ideal candidate will manage front-desk operations, handle inquiries, and provide administrative support to ensure smooth day-to-day office operations.Key Responsibilities:<ul><li>Greet and welcome visitors in a professional manner.</li><li>Answer, screen, and direct incoming phone calls.</li><li>Manage meeting room bookings and visitor logs.</li><li>Handle incoming and outgoing mail, courier services, and deliveries.</li><li>Maintain a clean and organized reception area.</li><li>Assist with administrative and clerical tasks as required.</li><li>Coordinate with internal departments to support office operations.</li><li>Manage office supplies and maintain inventory records.</li></ul>Requirements:<ul><li>Bachelor's degree or equivalent.</li><li>Proven experience in a receptionist, front desk, or customer service role.</li><li>Excellent communication and interpersonal skills.</li><li>Proficiency in Microsoft Office applications.</li><li>Professional appearance and positive attitude.</li><li>Strong organizational and multitasking abilities.</li></ul>Pay: AED6,000.00 - AED7,000.00 per monthWork Location: In person

Media Group FZ LLC

We are seeking a friendly, professional, and organized Receptionist to be the first point of contact for our company. The ideal candidate will greet guests, handle incoming calls, manage front desk operations, and provide administrative support across the organization. A positive attitude, strong communication skills, and the ability to multitask effectively are essential for success in this role.Key Responsibilities:Greet and welcome visitors in a warm and professional mannerAnswer, screen, and forward incoming phone callsMaintain the reception area, keeping it clean and organizedReceive, sort, and distribute daily mail and deliveriesAssist with scheduling appointments and managing meeting roomsProvide basic information to clients and visitors about the companyMaintain office security by following safety procedures and controlling access (e.g., visitor logs)Perform basic administrative and clerical duties such as data entry, filing, and scanningSupport other administrative staff as neededRequirements:High school diploma or equivalent (Associate degree or higher is a plus)Proven work experience as a receptionist, front desk representative, or similar roleProficiency in Microsoft Office Suite (Word, Excel, Outlook)Excellent verbal and written communication skillsStrong organizational and multitasking abilitiesProfessional appearance and demeanorCustomer service attitudePreferred Qualifications:Experience with office equipmentFamiliarity with appointment scheduling software or CRM systemsBilingual abilities are a plusPay: AED3,500.00 - AED4,000.00 per monthWork Location: In person

Executive Secretary

Benchmark Foods Trading LLC

The Front Desk Receptionist is responsible for welcoming guests, managing reservations, handling customer inquiries, and ensuring a positive first impression of the restaurant. The role requires excellent communication skills, professionalism, and the ability to provide exceptional customer service.Key Responsibilities<ul><li>Greet and welcome guests in a friendly and professional manner.</li><li>Manage table reservations and seating arrangements.</li><li>Answer phone calls and respond to customer inquiries.</li><li>Coordinate with restaurant staff to ensure smooth guest flow.</li><li>Assist guests with special requests and provide information about menu offerings and promotions.</li><li>Handle customer feedback and escalate concerns to the Restaurant Manager when necessary.</li><li>Maintain the reception area in a clean and organized manner.</li><li>Record and update reservation details accurately.</li><li>Support restaurant operations during busy periods as required.</li><li>Ensure compliance with company policies and customer service standards.</li></ul>Qualifications &amp; Requirements<ul><li>High School Diploma or equivalent.</li><li>Previous experience in a restaurant, hospitality, or customer service role is preferred.</li><li>Excellent verbal and written communication skills.</li><li>Strong interpersonal and customer service skills.</li><li>Basic computer knowledge and familiarity with reservation systems.</li><li>Ability to work flexible shifts, including weekends and holidays.</li><li>Professional appearance and positive attitude.</li></ul>Skills &amp; Competencies<ul><li>Customer Service Excellence</li><li>Communication Skills</li><li>Multitasking Ability</li><li>Time Management</li><li>Problem-Solving Skills</li><li>Teamwork and Collaboration</li><li>Attention to Detail</li></ul>Working Conditions<ul><li>Restaurant environment.</li><li>Standing for extended periods.</li><li>Flexible working hours, including evenings, weekends, and public holidays.</li></ul>SalaryAs per company policy and experience.Pay: AED3,000.00 - AED4,000.00 per monthWork Location: In person

PPS Properties

Key Responsibilities<ul><li>Welcome and assist visitors, clients, and guests in a professional manner.</li><li>Answer, screen, and direct incoming phone calls.</li><li>Manage incoming and outgoing emails, couriers, and correspondence.</li><li>Maintain reception and waiting areas to ensure a neat and professional appearance.</li><li>Schedule appointments, meetings, and conference room bookings.</li><li>Assist with administrative tasks, filing, data entry, and document management.</li><li>Coordinate with internal departments and external stakeholders as required.</li><li>Maintain office supplies inventory and place orders when needed.</li><li>Handle basic inquiries and provide information about company service.</li></ul>Requirements<ul><li>Bachelor's degree or equivalent qualification.</li><li>Previous experience as a Receptionist, Front Desk Executive, Customer Service Representative, or similar role.</li><li>Excellent communication skills in English (Arabic is an advantage).</li><li>Proficiency in Microsoft Office (Word, Excel, Outlook).</li><li>Strong organizational and multitasking abilities.</li><li>Professional appearance and positive attitude.</li><li>Ability to work independently and as part of a team.</li><li>Only western countries candidate preferrable.</li></ul>Benefits<ul><li>Competitive salary (based on experience and qualifications).</li><li>Annual leave and public holidays as per UAE Labour Law.</li><li>Medical insurance.</li><li>Air ticket allowance as per company policy.</li><li>Professional and supportive work environment.</li></ul>Pay: AED4,000.00 - AED8,000.00 per monthWork Location: In person

Receptionist/Administration

Explore 207+ Front desk manager in Dubai this July. Find roles across top companies and apply now to boost your career.

207 front desk manager jobs In Dubai

Front Desk Executive

Director of Front Office

Front Desk Receptionist

Front Desk Receptionist

Executive Secretary

Front Desk Receptionist

Receptionist/Administration