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front desk representative

TALENTMATE

A hospitality company in Dubai is seeking a Front Desk Representative to manage front-desk operations, ensuring an excellent experience for guests. Ideal candidates should have experience in front desk roles, exceptional communication skills, and the ability to multitask effectively. Responsibilities include managing check-ins, handling reservations, and supporting guests with requests. This is a full-time position offering opportunities for career advancement.

Front Desk & Guest Services Lead

THE PIANO GALLERY

Walk-In Interview: Front Desk / Sales Associate (Tagalog Speaker)Date: 8th December 2025 to 12th December 2025 Time: 11AM- 4PM Location: Melodica Head Office, Office 1001, Mazaya Business Avenue, Tower AA1, JLT, Dubai Contact: +971 52 434 7377Location: Dubai &ndash; Melodica Music AcademyWhy join us? At Melodica Music Academy, you&rsquo;ll be part of a lively, creative team where music meets customer service. We offer an upbeat, supportive environment and a chance to grow your career in both client-facing and sales roles.Role summary: You&rsquo;ll be the first point of contact for visitors and prospects&mdash;handling front-desk duties, enquiries, directing customers, and actively supporting our sales efforts. If you&rsquo;re confident, presentable, and love helping people, we want you onboard quickly.Key Requirements:<ul><li>Female candidates only.</li><li>Fluent in Tagalog and strong in English (both written &amp; verbal).</li><li>Minimum 2 years of proven experience in sales plus customer service/front-desk coordination.</li><li>Previous secretarial, front-desk or coordinator background is preferred.</li><li>Good computer skills and fast typing (minimum ~35 wpm).</li><li>Polished appearance and professional demeanour.</li><li>Must be currently in the UAE, available for immediate join &mdash; no notice period</li></ul>Why you&rsquo;ll enjoy working here:<ul><li>Dynamic job role combining reception, sales and client engagement.</li><li>Opportunity to be in a creative/musical environment (not a typical office).</li><li>Interaction with a variety of clients and potential for personal growth.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED5,500.00 per month

Front Desk/ Sales (Tagalog Speaker)

Mandarin Oriental Hotel Group

<div>Mandarin Oriental Downtown, Dubai is looking for a Front Desk Agent to join our Front Office team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Nestled in the city's heart, Mandarin Oriental Downtown, Dubai offers a stunning fusion of modern design with a touch of oriental flair, redefining hospitality standards. With unparalleled views of Dubai's skyline, the iconic Burj Khalifa, and the sparkling Arabian Sea, this urban retreat offers 224 luxury Residences and 259 Rooms &amp; Suites. Going beyond traditional hospitality, Mandarin Oriental Downtown, Dubai is not just a hotel but a lifestyle destination, offering relaxation, luxury, and memorable experiences.
About the job
Based at the Mandarin Oriental Downtown, Dubai within the Front Office Department in Dubai, the Front Desk Agent is responsible to meet and exceed guest expectations by providing efficient and courteous Front Desk service in accordance with Legendary Quality Experiences. Front Desk Agent reports to Duty Manager.
As a Front Desk Agent, you will be responsible for the following duties:<ul>
<li>
Welcome, check in/out, and escort guests while handling preferences, invoices, and correspondence with attention to detail and service standards.</li>
<li>
Manage cash handling duties responsibly, including drawer balancing, voucher preparation, and coordination with Accounting and Night Duty Manager.</li>
<li>
Deliver prompt and courteous service throughout the guest journey, collaborating with departments like Concierge, Housekeeping, and Reservations.</li>
<li>
Maintain thorough knowledge of hotel products and services to tailor offerings to guest needs and communicate unique features effectively.</li>
<li>
Foster a positive and collaborative work environment, actively participate in meetings, and serve as a role model of service excellence and integrity.</li>
<li>
Ensure guest satisfaction by engaging warmly, resolving complaints where possible, and creating memorable experiences aligned with MOHG standards.</li>
</ul>
As a Front Desk Agent, we expect from you:<ul>
<li>
Senior school qualification with at least 2 years&rsquo; experience in a 5-star hotel environment, including 1 year in Front Office; pre-opening and Middle East experience are advantages.</li>
<li>
Proficient in Microsoft Office, PSMS, and other Front Office systems.</li>
<li>
Communicates effectively in English; additional language skills in Arabic or others are preferred.</li>
<li>
Demonstrates strong customer service skills with a keen understanding of guest needs and expectations.</li>
<li>
Possesses excellent interpersonal, communication, and organizational skills, capable of multitasking in a fast-paced setting.</li>
<li>
Physically able to stand for long periods and work flexible shifts, including evenings, weekends, and holidays based on business needs.</li>
</ul>
Our commitment to you
<ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>
MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>
Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
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Colleague Comfort and Convenience: Benefit from comfortable accommodation, a duty transportation, and duty meals to ensure your work experience is both enjoyable and hassle-free.</li>
<li>
Competitive Salary and Benefits: We offer a competitive salary and an attractive benefits package, fully aligned with UAE industry standards, to ensure your financial well-being and stability.</li>
</ul>
We&rsquo;re Fans. Are you?</div>

Front Desk Agent

Studio M Al Barsha

<div>As a Front Desk Agent, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate guest records, handle reservations, and collaborate with other departments to meet guest needs and expectations. Your friendly and professional demeanor will contribute to creating a memorable and enjoyable stay for our guests.
Key Job Responsibilities:<ul>
<li>
Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure.</li>
<li>Personally greet guests by name if known, escorting them to their rooms to create a sense of anticipation and welcome.</li>
<li>Conduct in-room and hotel familiarization, assisting guests with inquiries or requests related to hotel activities.</li>
<li>Stay informed about hotel information and local services, including operating hours, promotions, events, attractions, and other relevant details to effectively respond to guest queries.</li>
<li>Maintain awareness of daily rate levels and occupancy levels for accurate decision-making.</li>
<li>Adhere to Front Desk cashiering standards, ensuring precise handling of all incidental charges using computerized Front Office systems.</li>
<li>Process accounts seamlessly from check-in to check-out, ensuring the accurate posting of all incidental charges.</li>
<li>Safeguard guest privacy by refraining from disclosing any guest details.</li>
<li>Demonstrate a thorough understanding of the hotel's policies, procedures, and service standards, possessing comprehensive knowledge of hotel facilities and current events.</li>
<li>Uphold environmental, health, and safety standards in alignment with organizational policies.</li>
<li>Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.</li></ul></div>

Vintage Grand Hotel

The Group Vintage has signed a franchise agreement with Marriott International, Inc. to convert the Vintage Grand Hotel to a dual-branded Marriott Hotel and Marriott Executive Apartments in Dubai Production City &ndash; a fast-growing business hub in the city. The property will be conveniently located just 30 minutes away from Al Maktoum Airport and Dubai International Airport, with excellent connections to every part of the city. This is set to be the largest Marriott Executive Apartments in UAE, which will bring exceptional, new F&amp;B experiences to this location which is rapidly emerging as the heart of the New Dubai corridor, catering to both our guests and the surrounding vibrant communities.The opening of Marriott Hotel Production City, Dubai is anticipated to mark the fifth hotel under the Marriott Hotel&rsquo;s brand in Dubai. The hotel will exemplify the brand&rsquo;s continued evolution and feature contemporary and intuitive spaces. Projected to open in Q4 2025, the 365 room hotel, will feature a number of dining outlets, the brand&rsquo;s signature M Club lounge, a pool, fitness center and tennis court.Marriott Executive Apartments continues to cater to the rapidly growing demand for extended stay accommodations in the UAE. Marriott Executive Apartments Production City, Dubai is anticipated to offer 420 apartments that provide home comforts for both business and leisure travelers.OVERVIEWWith the goal of providing superior guest experiences, the Front Office Receptionist is involved in any and all aspects of guests' experience in a hotel. The Front Office Receptionist is responsible for knowing and sharing knowledge of all hotel facilities, services and amenities, welcoming guests, checking guests in and out, in addition to coordinating guest experience prior to arrival.JOB RESPONSIBILITIES<ul><li>Must have past experience in dealing directly with customers from all walks of life and must have acquired general knowledge of basic customer service skills.</li><li>Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services</li><li>Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.</li><li>Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guests are satisfied and in rooms as requested.</li><li>Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.</li><li>Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.</li><li>Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.</li><li>Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.</li><li>Accepts incoming calls, assists outgoing calls, scheduling, setting wake-up calls and paging guests to provide guests with timely and efficient service.</li><li>Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.</li><li>Maintains a friendly, cheerful and courteous demeanor at all times.</li><li>Processes all guest mail, messages and faxes: receives, sorts, notifies and distributes to guests in order to ensure the information is received by the guests in the most timely and accurate method possible.</li><li>Contributes and maintains established information and communications sources such as department and front desk log books in order to enhance department communications and operations.</li><li>Provides assistance to other employees and departments to contribute to the best overall performance of the department and the hotel.</li><li>Performs other duties as assigned, requested or deemed necessary by management.</li><li>Knows standard cash handling procedures and knowledge of computerized cash register systems.</li><li>Reports any unusual occurrences or requests to the manager or assistant manager.</li><li>Knows all safety and emergency procedures, is aware of accident prevention policies.</li></ul>QUALIFICATIONS<ul><li>Knows standard cash handling procedures and knowledge of computerized cash register systems.</li><li>Must be fluent in English.</li><li>Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.</li><li>Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.</li></ul>EDUCATION<ul><li>Minimum a Diploma in hotel management, tourism, or related fields of study.</li></ul>Job Type: Full-time

Front Desk Receptionist

7Dimensions Medical Center

We are seeking a professional and well-organized Patient Coordinator / Receptionist to join our medical center. The ideal candidate will have previous experience in a healthcare environment and will be responsible for managing front-desk operations, coordinating patient appointments, and ensuring an exceptional patient experience from check-in to follow-up.Key Responsibilities:<ul><li>Greet and welcome patients in a warm, professional manner.</li><li>Manage patient registration, appointment scheduling, and confirmation.</li><li>Handle phone calls, WhatsApp, and email inquiries promptly and professionally.</li><li>Coordinate with doctors, nurses, and therapists to ensure smooth patient flow.</li><li>Update and maintain patient records accurately in the system.</li><li>Collect payments, issue receipts, and manage daily cash reports.</li><li>Ensure compliance with confidentiality and data protection policies.</li><li>Handle insurance verification and approval processes (if applicable).</li><li>Assist in preparing daily and weekly appointment and revenue reports.</li><li>Support marketing and administrative tasks as assigned by management.</li><li>Maintain a clean and organized reception area that reflects the center&rsquo;s image and standards.</li></ul>Qualifications and Skills:<ul><li>Minimum 1&ndash;2 years of experience in a medical center or clinic is required.</li><li>Excellent communication and interpersonal skills in English and Arabic.</li><li>Strong organizational and multitasking abilities.</li><li>Proficient in using clinic management software and Microsoft Office.</li><li>Customer-oriented with a positive and professional attitude.</li><li>Ability to handle pressure and work in a fast-paced environment.</li></ul>Preferred:<ul><li>Experience in handling claims.</li><li>Knowledge of medical terminology and basic administrative procedures.</li></ul>Job Type: Full-time

DOGHOUSE

Job Title: Receptionist / Front Office AdministratorCompany: Dog House Pets Boarding &amp; Day Care Location: Dubai Employment Type: Full-timeAbout the RoleWe are seeking a highly professional, well-spoken, and organized Receptionist / Front Office Administrator to be the first point of contact for our luxury dog daycare and boarding facility. This role is critical to delivering a premium client experience while supporting daily administrative operations.The ideal candidate must have perfect spoken and written English, a genuine love for dogs, and the ability to handle clients confidently in a fast-paced, service-driven environment.Key ResponsibilitiesFront Desk &amp; Client Service<ul><li>Welcome clients professionally and warmly at all times</li><li>Handle check-ins, check-outs, bookings, and inquiries</li><li>Provide clear information about services, packages, and policies</li><li>Manage face-to-face, phone, WhatsApp, and email communication</li><li>Maintain a clean, organized, and professional reception area</li></ul>Administrative Duties<ul><li>Maintain accurate client and pet records in the system</li><li>Manage bookings, schedules, and availability</li><li>Prepare invoices, receipts, and payment records</li><li>Assist management with reports and basic data entry</li><li>Ensure all documentation and vaccination records are complete</li></ul>Coordination &amp; Operations Support<ul><li>Coordinate daily schedules with handlers, trainers, and grooming team</li><li>Follow up with clients regarding reservations, updates, and special requests</li><li>Support transport bookings and daily logistics when required</li></ul>Problem Solving &amp; Conflict Resolution<ul><li>Handle client concerns calmly and professionally</li><li>Resolve issues quickly while maintaining excellent customer relations</li><li>Escalate sensitive matters to management when necessary</li></ul>Candidate RequirementsLanguage &amp; Communication<ul><li>Perfect spoken and written English &ndash; mandatory</li><li>Clear, confident, and professional communication style</li></ul>Skills &amp; Competencies<ul><li>Excellent communication and interpersonal skills</li><li>Strong problem-solving and conflict-resolution abilities</li><li>High level of organization and attention to detail</li><li>Confident multitasker with the ability to work under pressure</li></ul>Computer Skills<ul><li>Strong PC skills (email, Microsoft Office, CRM, booking systems)</li><li>Fast and accurate data entry</li><li>Comfortable using digital systems for scheduling and payments</li></ul>Personal Attributes<ul><li>Must love dogs and feel comfortable working around animals</li><li>Positive attitude, friendly personality, and professional appearance</li><li>Reliable, punctual, and responsible</li><li>Ability to work independently and as part of a team</li></ul>Experience<ul><li>Minimum 1&ndash;2 years of reception, admin, or customer service experience</li><li>Experience in hospitality, veterinary clinics, salons, or luxury services is an advantage</li></ul>What We Offer<ul><li>Competitive salary</li><li>Professional working environment</li><li>Career growth within a growing premium brand</li><li>Daily interaction with dogs in a positive, energetic workplace</li></ul>Job Type: Full-timePay: From AED5,000.00 per month

Explore 471+ Front desk representative in Dubai this December. Find roles across top companies and apply now to boost your career.

471 front desk representative jobs IN Dubai

Front Desk & Guest Services Lead

Front Desk/ Sales (Tagalog Speaker)

Front Desk Agent

Front Desk Agent

Front Desk Receptionist

Front Desk Receptionist

Front Desk Receptionist