customer service representative Jobs in Dubai

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business development representative

front desk representative

TALENTMATE

A hospitality company in Dubai is seeking a Front Desk Representative to manage front-desk operations, ensuring an excellent experience for guests. Ideal candidates should have experience in front desk roles, exceptional communication skills, and the ability to multitask effectively. Responsibilities include managing check-ins, handling reservations, and supporting guests with requests. This is a full-time position offering opportunities for career advancement.

Front Desk & Guest Services Lead

House and Hedges Real Estate

We are Hiring - Front Desk Receptionist.Location: Dubai Apply: career@houseandhedges.aeJob Description:House and Hedges Real Estate is seeking a motivated and proactive Receptionist cum Admin assistant to join our dynamic team. This role will serve as the first point of contact for visitors, offering front desk support and administrative assistance to our real estate team. The ideal candidate will be able to manage various tasks, including welcoming visitors, assisting with property listings, and offering comprehensive support to the real estate team.Key Responsibilities:<ul><li>Front Desk: Greet and welcome visitors with a positive and helpful attitude, ensuring a professional and friendly first impression of the company.</li><li>Handle incoming calls and correspondence, directing them to the appropriate departments.</li><li>Answer telephone calls in a timely fashion, taking clear and detailed messages.</li><li>Assist with administrative tasks such as data entry, filing, and scheduling appointments.</li><li>Assist in preparing and organizing real estate documents, including contracts, leases, and agreements.</li><li>Register and renew agreements with the respective developers.</li><li>Provide support to the real estate team and assist in managing the sales/rentals process with agents.</li><li>Manage daily time-in for Off-Plan Team and Secondary Resale Team (manual &amp; data sheet).</li><li>Schedule meetings, including developers' briefings, and manage calendars.</li><li>Handle email requests to developers for broker registration and NOC copies.</li><li>Conduct telecalls or verification calls for agent leads.</li><li>Broadcast follow-up messages to leads and manage follow-ups.</li></ul>Requirements:<ul><li>Previous experience in a receptionist or administrative role preferred.</li><li>Excellent communication and interpersonal skills.</li><li>Proficiency in MS Office (Word, Excel, Outlook).</li><li>Strong organizational skills and attention to detail.</li><li>Ability to multitask and prioritize tasks effectively.</li><li>Ability to manage front desk operations smoothly and professionally.</li></ul>Job Type: Full-timePay: AED3,500.00 - AED4,000.00 per month

Front Desk Receptionist

PSFX INTERNATIONAL LLC

Job Role:The Front Desk Receptionist is the first point of contact for visitors and clients. This role is responsible for welcoming guests, managing incoming calls, handling inquiries, and supporting daily administrative tasks to ensure smooth office operations.Key Responsibilities:<ul><li>Greet and assist visitors with a friendly and professional attitude.</li><li>Answer, screen, and forward phone calls to the appropriate departments.</li><li>Manage front desk operations, including maintaining a clean and organized reception area.</li><li>Handle incoming and outgoing mail, courier services, and deliveries.</li><li>Schedule appointments, meetings, and maintain calendars.</li><li>Assist in administrative tasks such as data entry, filing, and document preparation.</li><li>Provide support to HR, admin, or management as required.</li><li>Maintain visitor logs, ID badges, and security protocols.</li><li>Respond to queries in-person, via email, or over the phone promptly.</li><li>Coordinate office supplies and ensure availability at the reception area.</li></ul>Skills &amp; Qualifications:<ul><li>High school diploma or equivalent; diploma/degree in administration is a plus.</li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and multitasking abilities.</li><li>Professional appearance and customer service mindset.</li><li>Basic computer skills (MS Office, email, scheduling tools).</li><li>Ability to stay calm and handle pressure in a busy environment.</li><li>Previous experience in reception or customer service is an advantage.</li></ul>Job Type: Full-timePay: AED2,500.00 per month

WEST ONE CONTRACTING LLC

West One are seeking a Front Desk Receptionist to join our team. The ideal candidate will be responsible for managing front office reception and administrative duties, ensuring a professional and welcoming environment for clients, visitors, and staff.Duties and Responsibilities<ul><li>Greet and assist visitors in a friendly and professional manner.</li><li>Direct visitors to the appropriate staff or departments.</li><li>Answer, screen, and forward incoming calls.</li><li>Receive tax invoices from vendors and subcontractors and forward them to the Accounts and Commercial Department.</li><li>Handle incoming and outgoing mail, packages, and deliveries.</li><li>Keep the reception area tidy, organized, and presentable.</li><li>Provide accurate information in person, over the phone, and via email.</li><li>Maintain office security by following safety procedures and controlling visitor access.</li></ul>Skills and Qualifications<ul><li>Previous experience as a receptionist or in a similar administrative role.</li><li>Excellent command of English, both written and verbal.</li><li>Strong organizational and administrative skills.</li><li>Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).</li><li>Professional appearance and polished phone etiquette.</li><li>Computer literacy and ability to operate standard office equipment.</li></ul>West One is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment where all employees are valued and respected. We do not discriminate based on race, gender, age, religion, nationality, disability, or any other status protected by law. Our hiring practices are focused on ensuring fairness and providing equal opportunities for all qualified applicants.Due to high volume of applications, only those selected for an interview will be contacted. We appreciate your understanding and encourage you to apply for future opportunities with us.Ability to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul>Job Type: Full-time

Hueck Middle East Aluminium System

Key Responsibilities:<ul><li>Greet and assist visitors and clients in a professional manner.</li><li>Answer, screen, and forward incoming phone calls.</li><li>Handle incoming and outgoing correspondence, including emails and courier deliveries.</li><li>Maintain the reception area&rsquo;s cleanliness and professional appearance.</li><li>Manage meeting room bookings and assist in preparing for meetings.</li><li>Maintain office supplies inventory and coordinate with procurement for replenishment.</li><li>Support HR and administrative tasks such as filing, document preparation, and record keeping.</li><li>Coordinate with staff and departments for internal communication needs.</li></ul>Qualifications and Skills:<ul><li>Minimum 2 years of experience as a receptionist or front desk officer (preferably in construction or aluminium industry).</li><li>Excellent communication and interpersonal skills.</li><li>Proficient in Microsoft Office (Word, Excel, Outlook).</li><li>Well-presented, organized, and customer-service oriented.</li><li>Ability to handle multiple tasks and work under pressure.</li></ul>Job Type: Full-timePay: From AED3,000.00 per monthExperience:<ul><li>Customer Service: 2 years (Required)</li></ul>

Division50

<div>About the Role:
We are looking for a friendly, organized, and sales-driven female professional to join our
team at our upscale beauty salon in Business Bay. This role combines customer
service, sales, and light administrative duties with occasional support for beauty therapy
services, both in-store and for home visits.
Key Responsibilities:<ul>
<li>Greet and welcome clients warmly as the face of the salon</li>
<li>Handle client inquiries and bookings across various platforms (Instagram,</li>
<li>WhatsApp, phone, walk-ins)</li>
<li>Upsell services and products to clients, both in-person and online</li>
<li>Provide exceptional customer service and maintain a professional salon</li>
<li>atmosphere</li>
<li>Maintain and update daily sales records, customer data, and reports using Excel</li>
<li>and Word</li>
<li>Manage appointment schedules and coordinate with the therapy team</li>
<li>Handle cash transactions, invoicing, and basic front desk operations</li>
<li>Assist therapists in scheduling and logistics for home service appointments</li>
</ul>Requirements<ul>
<li>Prior experience in a customer-facing or sales role (experience in a salon or spa</li>
<li>is a plus)</li>
<li>Strong communication skills in English (Arabic is a plus)</li>
<li>Familiarity with Instagram, WhatsApp, and other customer platforms</li>
<li>Proficient in Microsoft Excel and Word</li>
<li>Professional appearance and a warm, approachable attitude</li>
<li>Ability to handle multiple tasks and maintain a calm demeanor under pressure</li>
<li>Flexibility to assist with occasional home service appointments</li>
</ul>Benefits<ul>
<li>Salary: 4,000 AED/month + Commission</li>
<li>Opportunities for growth and in-house training</li>
<li>Performance bonuses and recognition</li>
<li>Friendly work environment in a high-end location</li></ul></div>

Front desk specialist (Salon and Spa experience)

Five Hotels and Resorts

<div><h3 class="jobSectionHeader">Job Description</h3>
<div>An Exhilarating Opportunity 
Are You Ready for a Daring Challenge with The World&rsquo;s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining &lsquo;FIVE-Star&rsquo; Hospitality and Setting the Gold Standard across the Industry. 
Join the FIVE Tribe - and Get Ready to Make Waves. 
The Candidate 
A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A &lsquo;Can-Do!&rsquo; Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter. 
Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other &lsquo;FIVERs&rsquo; and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Front Office Team as a Front Desk Agent will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights! 
What We&rsquo;re Looking For 
<ul><li>
A proven track record of 1-2 years in a similar role, delivering sensational Experiences synonymous with FIVE's award-winning Service Quality. 
</li><li>
A Welcoming and Enthusiastic Energy that sets the tone for a Sensational Guest Experience. 
</li><li>
An elevated and energetic Conversationalist, engaging Guests with lively discussions. 
</li><li>
A steadfast desire to Improve Customer Satisfaction, showcasing a commitment to Industry-Leading Standards. 
</li><li>
Impeccable communication skills, both verbal and written, with fluency in English (Proficiency in multiple languages is preferred). 
</li><li>
Computer literacy, with a mastery of Word, Excel, and Outlook, while possessing an exceptional knowledge of Hotel PMS, specifically Opera. 
</li><li>
A Proactive Nature, coupled with a meticulous Eye for Detail, ensures every aspect of the Operation is perfectly curated 
</li><li>
Next-Level Organisational and Leadership skills, effectively leading and inspiring the FIVE Tribe to New Heights 
</li><li>
&lsquo;FIVE-Styled&rsquo; Visionary thinking by finding creative solutions, while taking Ownership for all duties and tasks assigned. 
</li><li>
A teamwork-oriented mindset, fostering Collaboration and Cooperation among FIVE Tribe Members to achieve collective success. 
</li><li>
Flexibility to work a variety of shifts, including weekends and holidays, based on the requirements of the Hotel. 
</li><li>
A hands-on attitude, fuelled by a &lsquo;Can-Do!&rsquo; Spirit.</li></ul> 
Key Responsibilities 
<div></div><ul><li>
Arrives to work promptly, always adhering to FIVE&rsquo;s Grooming Standards and maintaining a polished, &lsquo;FIVE-Styled&rsquo; appearance. 
</li><li>
Anticipates and caters to Guests' needs, delivering Exquisite service that Elevates Guest Satisfaction. 
</li><li>
Strives for Top-Notch Service, embracing the Disruptive and Visionary approach that makes FIVE an Industry-Leading Lifestyle Destination 
</li><li>
Ensures there are no complaints about the Front Office Department, consistently achieving the Highest Degree of Guest Satisfaction. 
</li><li>
Demonstrates Expert Knowledge of Room Types, Hotel Facilities, Dining Venues, Shop Hours, Function Rooms, and Daily Events, maintaining an Impeccable Level of Awareness. 
</li><li>
Stays informed about FIVE&rsquo;s Leadership Team and their Roles and Availability. 
</li><li>
Adheres to Legal Requirements regarding Fire Safety, Bomb Threats, and Health and Safety, ensuring a Boundary-Breaking Level of Compliance. 
</li><li>
Attends required training sessions to stay at the Cutting Edge of their profession. 
</li><li>
Maintains a Clean and Glamorous work area by filing all paperwork on the spot, reflecting a Next-Level Commitment the role. 
</li><li>
Cultivates a First-in-Class understanding of Dubai's national history, shopping areas, and places of interest. 
</li><li>
Creates a Sensational Experience by addressing Guests by their names whenever appropriate. 
</li><li>
Upholds professional confidentiality, safeguarding FIVE's Trade Secrets with integrity. 
</li><li>
Resolves and logs Guest complaints promptly or escalates them to the appropriate managerial level. 
</li><li>
Checks Guests into the hotel with &lsquo;FIVE-Styled&rsquo; Precision, ensuring the Luxury Service that FIVE is renowned for. 
</li><li>
Complies with Legal Requirements by accurately copying and filing Guest Passports upon arrival and adheres to various Country and Company Procedures. 
</li><li>
Stays attuned to FIVE&rsquo;s occupancy and average Room Rate, Month-To-Date, and Performance against budget requirements. 
</li><li>
Maintains a &lsquo;FIVE-Star&rsquo; Awareness of Concierge Desk, Business Center, Guest Relations, and Loyalty Club policies and procedures to offer an Award-Winning Experience. 
</li><li>
Maintains Open Communication and shares information about previous and future shifts through the Front Office Logbook, enhancing the 'Vibe at FIVE.&rsquo; 
</li><li>
Actively participates in increasing FIVE&rsquo;s revenue by engaging in Upselling, Walk-Ins, and offering Additional Services that Enhance the FIVE Experience. 
</li><li>
Enforces FIVE&rsquo;s credit policy, upholding the Gold Standard we're known for. 
</li><li>
Updates OPERA immediately with any changes, demonstrating a Commitment to staying Ahead of the Curve. 
</li><li>
Collaborates with Reservations to ensure Reception is fully updated on the day&rsquo;s arrivals, embracing the &lsquo;FIVER&rsquo; spirit. 
</li><li>
Executes all tasks Efficiently and Thoroughly, in line with our Award-Winning Expectations 
</li>
Manages any tasks assigned by the Front Office Supervisor, Duty Manager, or Front Office Manager, embodying the dedication of a true FIVE Tribe Member. 
<li>
</li></ul>The Team 
&lsquo;FIVERs&rsquo; are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct &lsquo;Vibe at FIVE&rsquo; and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime &ndash; then Look No Further and Unleash your Next-Level Potential. 
Sustainable Indulgence at FIVE 
FIVE is a leader in Sustainable Luxury Living and Hospitality, with its UAE-based Destinations being the first and only Hotels in the UAE to obtain the International Renewable Energy Certificates (I-REC) for achieving 100% renewable electricity for 2022. The company's Science-Meets-Styled &lsquo;Sustainable Indulgence&rsquo; Ethos has led to a completely LEED Platinum-certified operational hospitality portfolio. FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive 84 Points under LEED v4's BD+C and ID+C rating system, making it one of just five hotels worldwide to receive Platinum Certification. FIVE illustrates its Commitment to making &lsquo;Sustainability without Compromise on Luxury Living&rsquo; central to its Future Vision, with FIVE LUXE already on track to acquire LEED Platinum (BD+C). These Achievements highlight FIVE&rsquo;s Comprehensive and Committed Scope of Sustainability Strategy permeating Operations, Governance and Community. 
An Equal Opportunity Employer 
The FIVE Tribe represents over 70 nationalities across its over 1500 &lsquo;FIVERs&rsquo;. FIVE is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Accordingly, FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is more than a group of people working together &ndash; it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity. 
 
About FIVE Hotels and Resorts 
FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations are the epitome of Glamour and Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribe means you are part of a team who Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE&rsquo;s award-winning Hotels, Dining Concepts, and 360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.<div> 
Find out more here: fivehotelsandresorts.com</div></div></div>
 <ul><div>Department Name
<div>Residences
</div></div><div>Date Opened
<div>11/13/2025
</div></div><div>Job Type
<div>Full time
</div></div><div>Industry
<div>Hospitality
</div></div><div>Work Experience
<div>1-3 years
</div></div><div>City
<div>Dubai
</div></div><div>State/Province
<div>Dubayy (Dubai)
</div></div><div>Country
<div>United Arab Emirates
</div></div><div>Zip/Postal Code
<div>337-1500</div></div></ul>

Front Desk Agent (Residence) - FIVE LUXE JBR

Explore 572+ Front desk representative in Dubai this November. Find roles across top companies and apply now to boost your career.

572 front desk representative jobs IN Dubai

Front Desk & Guest Services Lead

Front Desk Receptionist

Front Desk Receptionist

Front Desk Receptionist

Front Desk Receptionist

Front desk specialist (Salon and Spa experience)

Front Desk Agent (Residence) - FIVE LUXE JBR