receptionist

office manager

front office supervisor

front desk receptionist

front office manager

front desk supervisor

House of Enspa

House of Enspa is seeking a motivated Branch Supervisor to oversee daily operations and ensure exceptional customer service at our branch. This role requires strong leadership, organizational skills, and the ability to maintain smooth functioning across front desk, back office, and client service areas.Key Responsibilities<ul><li>Supervise front desk operations, ensuring accurate communication, appointment scheduling, and cash handling.</li><li>Manage client bookings, reconfirmations, and follow&#8209;ups using the branch&rsquo;s booking system.</li><li>Oversee reception staff and therapists, ensuring adherence to SOPs and service standards.</li><li>Handle customer queries, complaints, and feedback with professionalism and empathy.</li><li>Monitor retail promotions, loyalty programs, and membership offers.</li><li>Ensure compliance with hygiene, safety, and legal requirements.</li><li>Support the Branch Manager in staff scheduling, inventory management, and cost control.</li><li>Prepare daily and weekly reports on staff performance, client satisfaction, and operational efficiency.</li><li>Maintain branch ambience, branding, and customer experience standards.</li><li>Assume responsibility for smooth branch operations in the absence of the Branch Manager.</li></ul>Essential Skills &amp; Competencies<ul><li>Excellent customer service and multi&#8209;tasking abilities.</li><li>Strong interpersonal and communication skills.</li><li>Attention to detail and accuracy in operations.</li><li>Ability to lead teams, resolve conflicts, and motivate staff.</li><li>Prior experience in handling multiple telephone lines and managing client bookings.</li><li>Flexibility to work under a dynamic schedule.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree preferred.</li><li>5&ndash;7 years of experience in a supervisory role within hospitality, spa, or retail operations.</li><li>Proven ability to manage staff and deliver high standards of customer service.</li></ul>Job Types: Full-time, PermanentPay: AED6,000.00 - AED7,000.00 per month

Branch Supervisor

FIVE Hotels and Resorts

Join the FIVE Tribe as a Front Office Supervisor and get ready to make waves in the hospitality industry.We are looking for a driven self-starter with excellent communication, leadership, and organizational skills. As an astute creative and critical thinker, you can conceptualize and implement innovative solutions in a fast-paced environment. The Candidate A driven self-starter with excellent communication, leadership, and organizational skills. You have a keen eye for detail and execute tasks proactively with precision and finesse. A 'can-do' attitude coupled with an inherent flair for taking ownership makes you a highly motivated go-getter. What We're Looking For <ul><li>A proven track record of 2-3 years in Front Office within a hotel, leisure, or retail, delivering sensational experiences.</li><li>A welcoming and enthusiastic energy that sets the tone for a sensational guest experience.</li><li>An elevated and energetic conversationalist, engaging guests with lively discussions.</li><li>Impeccable communication skills, both verbal and written, with fluency in English.</li><li>Computer literacy, with a mastery of Word, Excel, and Outlook, and exceptional knowledge of Hotel PMS, specifically Opera.</li><li>Next-level organizational and leadership skills, effectively leading and inspiring the FIVE Tribe to new heights.</li><li>Skills in improving customer satisfaction and driving profitability, showcasing a commitment to industry-leading standards.</li><li>A proactive nature, coupled with a meticulous eye for detail, ensures every aspect of the operation is perfectly curated.</li><li>'FIVE-styled' visionary thinking, finding creative solutions while taking ownership for all duties and tasks assigned.</li><li>A teamwork-oriented mindset, fostering collaboration and cooperation among FIVE Tribe members to achieve collective success.</li><li>Flexibility to work a variety of shifts, including weekends and holidays, based on the requirements of the hotel.</li><li>A hands-on attitude, fueled by a 'can-do!' spirit.</li></ul> Key Responsibilities <ul><li>Arrives to work promptly, always adhering to FIVE's grooming standards and maintaining a polished, 'FIVE-styled' appearance.</li><li>Oversees the efficient operations of reception, ensuring an exquisite check-in and check-out experience for guests.</li><li>Provides support to team members in handling guest requests and inquiries, aiming for sensational guest satisfaction.</li><li>Keeps the Front Office Manager and Reception Supervisors fully informed about any relevant feedback from guests, maintaining a gold standard of service.</li><li>Always exhibits the highest standard of customer service, offering bespoke assistance to meet guest needs.</li><li>Advises relevant departments about special events or VIP guests in the hotel, ensuring a remarkable experience.</li><li>Possesses a 'FIVE-star' knowledge of all hotel room categories, room rates, packages, promotions, and other product knowledge, essential for daily duties.</li><li>Maintains a watchful eye on the appearance, grooming standards, and performance of the Front Office Team, emphasizing training and teamwork for a truly 'FIVE-styled' experience.</li><li>Strategically maximizes room occupancy and utilizes upselling techniques to promote FIVE's sensational services and facilities.</li><li>Ensures fellow Front Office 'FIVERs' have expert knowledge of room types, hotel facilities, dining venues, shop hours, function rooms, and daily events, maintaining an impeccable level of awareness.</li><li>Demonstrates positive leadership characteristics, which inspire FIVE Tribe members to exceed expectations.</li><li>Adheres to legal requirements regarding fire safety, bomb threats, and health and safety, ensuring a boundary-breaking level of compliance.</li><li>Anticipates and caters to guests' needs, delivering exquisite service that elevates guest satisfaction.</li><li>Strives for top-notch service, embracing the disruptive and visionary approach that makes FIVE an industry-leading lifestyle destination.</li><li>Adheres to FIVE's remarkable brand standards, ensuring a boundary-breaking experience.</li><li>Collaborates with other departments, promoting a positive culture and cultivating a next-level 'vibe at FIVE.'</li><li>Attends required training sessions to stay at the cutting edge of their profession.</li><li>Upholds professional confidentiality, safeguarding FIVE's trade secrets with integrity.</li><li>Maintains a 'FIVE-star' awareness of concierge desk, business center, guest relations, and loyalty club policies and procedures to offer an award-winning experience.</li><li>Executes all tasks efficiently and thoroughly, in line with FIVE's highest expectations.</li></ul> The Team 'FIVERs' are cultured yet chic, confident yet self-effacing, and work hard to play even harder. As a FIVE Tribe member, you'll personify the distinct 'vibe at FIVE' and apply it to create insta-perfect experiences for our guests that keep them coming back for more. An Equal Opportunity Employer FIVE is committed to hiring a diverse and inclusive workforce as an equal-opportunity employer. FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws.

Front Office Supervisor - FIVE LUXE JBR

TALENTMATE

A hospitality company in Dubai is seeking a Front Desk Representative to manage front-desk operations, ensuring an excellent experience for guests. Ideal candidates should have experience in front desk roles, exceptional communication skills, and the ability to multitask effectively. Responsibilities include managing check-ins, handling reservations, and supporting guests with requests. This is a full-time position offering opportunities for career advancement.

Front Desk & Guest Services Lead

Accor Hotels

Overview Company Description"Why work for Accor?"We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! We are Heartists"Heartist" describes both our culture and who we are. Everything we do comes from the heart, and we're experts in what we do. Generous, attentive, and free, we ensure that everyone can come as they are, and feel like they belong. As one big team, we know that only together can we do amazing things!We believe that the world is more welcoming when we're connected. So that we see what we have in common, instead of what sets us apart.Life in MövenpickThe Place to Savour Life- We believe true hospitality is about turning small gestures into heartwarming moments.We enable our guests to Savour the flavor of life, balancing small indulgence with what's good for them- and good for the world. The Role The Role<ul><li>Under the guidance and supervision of the Front Desk Manager and / or the Night Manager, and within the limits of the established Accor and OSM (Operational Standards Manual), his/her responsibilities are to provide efficient, personalized, courteous and punctual service and to practice up-selling techniques. To work with a team spirit and to ensure that each guest leaves the property fully satisfied and with the wish to return back.</li><li>Must be thoroughly familiar with all Mövenpick corporate and local Operational Standards and ensure they are followed. He / She is responsible for supervising the operations at the front desk according to our hotel standards in order to ensure guest satisfaction under the control of the Rooms Division Manager in the accomplishment of their objectives. Must assist in accomplish obligations and goals as outlined below:</li></ul>Key Deliverables and ResponsibilitiesPlanning & Organizing:<ol><li>Coordinating purchasing for the front office departments with the finance team as per the hotel procedures</li><li>Plan and coordinate all move in and move out activity with and relevant departments</li><li>Adhere to and monitor departmental operating expenses as per departmental budget and forecast.</li><li>Review and monitor departmental work schedules, oversee that departmental payroll is in line with budgets.</li></ol>Operations:<ol><li>Prepare for daily arrivals in terms of room allocation, amenities and special requests of guests.</li><li>Announce VIP rooms to Housekeeping and F&B departments</li><li>Ensure VIP rooms are ready, checked and all in order prior arrival</li><li>Attend management morning briefing if needed/requested</li><li>Take responsibility of your shift & handle situations, ensure that reception team on shift is looked after and helped if needed</li><li>Register and process check in for all arrivals</li><li>Conduct daily briefing & ensure IQ standard is followed</li><li>Perform Check in & Check Out at the reception</li><li>Be part & lead in success of Circle M enrolment and assist to achieve the hotel target</li><li>Ensure Cherish program is mentioned in every briefing and collect daily comments from the team in order to achieve monthly target</li><li>Check online comments (TripAdvisor, etc.) and investigate issues then report to the manager</li><li>Ensure guest comments are investigated and reply back to guest accordingly</li><li>Assist in achieving Trust You targets</li><li>Attend guest requests and take action accordingly</li><li>Handle guest complaints and take action immediately to ensure satisfaction is delivered</li><li>Assist Hotel Manager on Duty when/if required</li><li>Accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon guests' departure.</li><li>Handle walk in counter reservation at all times and process call in reservation when room reservations section is closed.</li><li>Provide friendly smooth courteous service to guest and respond promptly to all requests and inquiries at all time.</li><li>Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up.</li><li>Handle issuance of guest room key cards and ensure effective control for guest security.</li><li>Check Paymaster daily and give feedback RDM with action taken</li><li>Encourage rooms & breakfast upselling daily to the team and share result and feedback</li><li>Check Hotel situation, occupancy, functions, groups, MIPs</li><li>File daily reception report and documents systematically.</li><li>Give a proper training & induction for all new reception joiners and ensure Opera V9 is the PMS used in training</li><li>Maintain daily courtesy call sheet and share feedback/action with the manager</li><li>Attend Credit meeting when requested</li><li>Attend Revenue meetings when requested.</li><li>At the end of the shift or the day, he has to communicate all information that the next shift has to know for a well running of the operations.</li><li>Co-ordination and information with the Front Office, Housekeeping, F&B and especially with the General Manager regarding MIPs and VIPs.</li><li>To effectively handle all guest complaints concerning the Front Office in co-ordination with the Rooms Division Manager, taking corrective action to prevent recurrence and convert the guest into a repeat customer. Co-ordinate proper actions with other departments, informs General Manager.</li><li>Other duties as assigned.</li><li>Perform duties in a manner that respects Mövenpick Hotels & Resorts' Core Behaviours which are Trust, Relationship, Entrepreneurship and Drive.</li><li>Assist in Task Force Teams for new openings</li><li>Carry out any other reasonable task (which may not be stated here) as requested.</li><li>Attend and chair the daily briefings</li></ol>Generic Aspects on Hygiene / Personal Safety / Environment/Confidentiality:<ul><li>Ensure proper care of all equipment and furniture entrusted for Heartists use.</li><li>Be well-familiar with the hotel's policies and procedures, well-acquainted with the physical layout of the hotel and its premises and knowledgeable of the hotel's emergency procedures in regard to fire, medical, bomb threat, black-out and evacuation.</li><li>Knows the safety regulations and ensures their application & ensures the safety of people and property in the hotel.</li><li>Respects and ensures respect of the hotel's commitments to the "Environment Charter" of Accor program (saving energy, recycling, sorting waste etc).</li><li>Understands and strictly adhere to the Rules & Regulations established in the Heartists Handbook and the Hotel's policy on Fire, Hygiene, Health and Safety.</li><li>Ensure that confidential records and other confidential information are properly safeguarded and are not removed from the office.</li><li>Does not disclose any financial information or any other information of the Accor Hotels.</li></ul>Our ValuesOur values are our common language, they drive us every day. Embodied in and flowing through our Heartist program, a symbol of our identity and culture, these values are the bedrock that binds us to the Group. They perpetuate and spread -beyond professions, persons, countries and cultures- the sense of hospitality and service, our strength and nourishment of the Group's success worldwide.Guest PassionWe obsess over our customers. Our guests are the driver of our decisions and our actions. We put them first, we care for them. We go the extra mile for them. We enjoy doing it.Sustainable PerformanceWe believe that hospitality has the power to unlock a better tomorrow. We act for good to support & empower the communities in which we live and protect the planet that you visit.RespectWe are connected with the world, and to others. We enjoy the mix of cultures. We are proud of our differences. We put you first and we value you, whoever you are. We care for the planet.Spirit of ConquestOur guests are globetrotters, and so are we. We want to be where they want to be. We explore, we initiate, and we develop. We are ambitious for our guests. We make the impossible possible, we have fun doing it.TrustHospitality is a team sport, and we're stronger when we trust and support each other. We believe in natural kindness, respect our differences and value all voices. We work as one team, to say what we do, and do what we say.InnovationWe dare to challenge the status quo. We embrace innovation and challenge ourselves to do things better and faster. We take risks, dream the impossible and Qualifications Diploma or Degree in Hotel Management Additional Information Strong interpersonal and problem solving abilities Fluency in English and Arabic, additional languages are a plus

Front Office Supervisor

Marriott International

<div>Additional Information 
Job Number25188573 
Job CategoryRooms &amp; Guest Services Operations 
LocationAloft Al Mina, Dubai, Sheikh Rashid Road &amp; 37th Street, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul> 
CORE WORK ACTIVITIES 
Maintaining Guest Services and Front Desk Goals
<ul><li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li></ul>
<ul><li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.</li></ul>
<ul><li>Understands the impact of department&rsquo;s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.</li></ul> 
Supporting Management of Front Desk Team
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and building mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serving as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul>
<ul><li>Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals.</li></ul>
<ul><li>Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Ensures employees understand customer service expectations and parameters.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul> 
Managing Projects and Policies
<ul><li>Implements the customer recognition/service program, communicating and ensuring the process.</li></ul>
<ul><li>Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.</li></ul>
<ul><li>Supervises same day selling procedures to maximize room revenue and control property occupancy.</li></ul>
<ul><li>Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li></ul> 
Supporting Human Resource Activities
<ul><li>Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.</li></ul>
<ul><li>Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.</li></ul>
<ul><li>Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li></ul>
<ul><li>Participates in employee progressive discipline procedures.</li></ul> 
Additional Responsibilities
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li></ul>
<ul><li>Performs all duties at the Front Desk as necessary.</li></ul>
<ul><li>Runs Front Desk shifts whenever necessary.</li></ul>
<ul><li>Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Aloft, we aren&rsquo;t your typical hotel&mdash;but we aren&rsquo;t too cool for school either. We&rsquo;re here to be our guests&rsquo; launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they&rsquo;re in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We&rsquo;re looking for confident self-expressers who aren&rsquo;t afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Front Office Manager

Hilton

<div>Front Office Supervisor
A Front Office Supervisor assists in management of daily Front Office operations and works with customers and Guests as part of a project used to demonstrate capabilities required in the hotel management sector. 
What will I be doing? 
As a Front Office Supervisor, you will assist in management of daily Front Office operations and work with customers and Guests as part of a project used to demonstrate capabilities required in the hotel management sector. A Front Office Supervisor Intern is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:<ul><li>
Supervise the efficient operations of reception including check in/out procedures</li><li>
Support team members in handling guest requests and enquiries to ensure a positive outcome is achieved</li><li>
Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from Guests and/or other departments</li><li>
Demonstrate a high level of customer service at all times</li><li>
Advise team of any special events or VIP Guests in the hotel for events or for general accommodations</li><li>
Understand thoroughly all hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties</li><li>
Monitor the appearance, standards and performance of the Front Office Team with an emphasis on training and teamwork</li><li>
Maximize room occupancy and use up-selling techniques to promote hotel services and facilities</li><li>
Ensure Team Members have current knowledge of all room categories, room rates, packages, promotions, local area and other general product knowledge necessary to perform their duties</li><li>
Demonstrate positive leadership characteristics, which inspire Team Members to exceed standards</li><li>
Act in accordance with fire, health and safety regulations and follow the correct procedures when required</li><li>
Act in accordance with policies and procedures when working with front of house equipment and property management systems</li><li>
Follow and adhere to company brand standards</li><li>
Assist other departments wherever necessary and maintain good working relationships with Team Members</li><li>
Work with your Manager to identify a specific project to complete during your internship placement</li></ul>
What are we looking for? 
Front Office Supervisor serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Previous experience in a customer-focused industry</li><li>
Desire to progress within the Hospitality industry</li><li>
Positive attitude and good communication skills</li><li>
Commitment to delivering a high level of customer service</li><li>
Excellent grooming standards</li><li>
Ability to work on your own and as part of a team</li><li>
Competent level of IT proficiency</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Previous supervisory experience</li><li>
Previous experience in the hotel industry</li></ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Overview Front Office Supervisor Intern assists in management of daily Front Office operations and works with customers and Guests as part of a project used to demonstrate capabilities required in the hotel management sector. A Front Office Supervisor Intern is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: What will I be doing? <ul><li>Supervise the efficient operations of reception including check in/out procedures</li><li>Support team members in handling guest requests and enquiries to ensure a positive outcome is achieved</li><li>Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from Guests and/or other departments</li><li>Demonstrate a high level of customer service at all times</li><li>Advise team of any special events or VIP Guests in the hotel for events or for general accommodations</li><li>Understand thoroughly all hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties</li><li>Monitor the appearance, standards and performance of the Front Office Team with an emphasis on training and teamwork</li><li>Maximize room occupancy and use up-selling techniques to promote hotel services and facilities</li><li>Ensure Team Members have current knowledge of all room categories, room rates, packages, promotions, local area and other general product knowledge necessary to perform their duties</li><li>Demonstrate positive leadership characteristics, which inspire Team Members to exceed standards</li><li>Act in accordance with fire, health and safety regulations and follow the correct procedures when required</li><li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li><li>Follow and adhere to company brand standards</li><li>Assist other departments wherever necessary and maintain good working relationships with Team Members</li><li>Work with your Manager to identify a specific project to complete during your internship placement</li></ul> What are we looking for? Front Office Supervisor Interns serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>Previous experience in a customer-focused industry</li><li>Desire to progress within the Hospitality industry</li><li>Positive attitude and good communication skills</li><li>Commitment to delivering a high level of customer service</li><li>Excellent grooming standards</li><li>Ability to work on your own and as part of a team</li><li>Competent level of IT proficiency</li></ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>Previous supervisory experience</li><li>Previous experience in the hotel industry</li></ul> What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Job Details <ul><li>Seniority level: Internship</li><li>Employment type: Full-time</li><li>Job function: Other</li><li>Industries: Hospitality</li></ul> Location Work Locations: Embassy Suites by Hilton Dubai Business Bay Brand Brand: Embassy Suites by Hilton Job Job: Guest Services, Operations, and Front Office

Explore 824+ Front desk supervisor in Dubai this December. Find roles across top companies and apply now to boost your career.

824 front desk supervisor jobs IN Dubai

Branch Supervisor

Front Office Supervisor - FIVE LUXE JBR

Front Desk & Guest Services Lead

Front Office Supervisor

Front Office Manager

Front Office Supervisor

Front Office Supervisor