administrative assistant

office administrator

front desk receptionist

office assistant

admin assistant

front office administrator

Marriott International

<div>Additional Information 
Job Number26105695 
Job CategoryRooms &amp; Guest Services Operations 
LocationAl Emreef Street, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>JOB SUMMARY 
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul> 
CORE WORK ACTIVITIES 
Maintaining Guest Services and Front Desk Goals
<ul><li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li></ul>
<ul><li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.</li></ul>
<ul><li>Understands the impact of department&rsquo;s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.</li></ul> 
Supporting Management of Front Desk Team
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and building mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serving as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul>
<ul><li>Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals.</li></ul>
<ul><li>Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Ensures employees understand customer service expectations and parameters.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul> 
Managing Projects and Policies
<ul><li>Implements the customer recognition/service program, communicating and ensuring the process.</li></ul>
<ul><li>Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.</li></ul>
<ul><li>Supervises same day selling procedures to maximize room revenue and control property occupancy.</li></ul>
<ul><li>Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li></ul> 
Supporting Human Resource Activities
<ul><li>Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.</li></ul>
<ul><li>Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.</li></ul>
<ul><li>Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li></ul>
<ul><li>Participates in employee progressive discipline procedures.</li></ul> 
Additional Responsibilities
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li></ul>
<ul><li>Performs all duties at the Front Desk as necessary.</li></ul>
<ul><li>Runs Front Desk shifts whenever necessary.</li></ul>
<ul><li>Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand &ndash; a collection of Europe's most celebrated and iconic properties &ndash; serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. 
<div>
 
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale &ndash; a portal to the destination&rsquo;s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Front Office Manager

Four Seasons

<div></div><div><div><div><div>Job ID: REQ10387893</div></div><div><div>
Four Seasons Dubai at DIFC</div></div><div><div>
Location: Dubai, Dubai, United Arab Emirates</div></div><div><div>
widget: Full time</div></div></div></div><div></div>
 <div>About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
In the prestigious Dubai International Finance Centre, Four Seasons Hotel DIFC is a boutique-style sanctuary &ndash; ideal for business trips and urban getaways. Stylish and filled with art, this intimate address features just 106 accommodations, including 28 suites. With its iconic location, fresh approach to luxury and legendary personalized service, Four Seasons is sure to exceed the high expectations in the ultra-competitive Dubai market. Successful Four Seasons Candidates will be offered once-in-a-lifetime opportunity rich in personal and professional growth.<div><div>
Internal Facing Job Advertisement</div></div><div><div><div><div><div><div><div><div><div>
What you will do<ul><li>
Manage the activities at the Front Office, Ensures communications and follow-up with day shift on any problems, guest requests or special requirements.</li><li>
Resolve customer complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.</li><li>
Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone.</li><li>
Review late arrivals, next day early arrivals and departures to plan for the next day&rsquo;s activities. Coordinates arrivals, departures and billing requirements. Blocks rooms for arrivals and ensures any discrepancies are resolved. Reviews daily arrivals to ensure proper handling of Special Attention Guests, Return Guests, and Groups.</li><li>
Take action in all matters related to the safety, security, satisfaction and well-being of hotel guests and employees without requiring special direction. Responds swiftly and effectively in any hotel emergency or safety situation.</li><li>
Check Staff facilities such as Locker Rooms and Staff Dining Room to assure that they are operating at Four Seasons standards. Communicate to HR when they are not. Acts as a liaison for overnight shift with HR.</li><li>
Work closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests.</li><li>
Work closely with Security Staff to handle any guest emergency or safety concerns.</li></ul>
What you will bring<ul><li>
Minimum of one-year experience in a similar capacity. Dubai experience will be an added advantage.</li><li>
Computer literate and have working knowledge of Opera and HotSos.</li><li>
Possesses business acumen, well-developed guest PR skills and personal flair.</li></ul> 
 
What do we offer:<ul><li>
Work Authorization</li><li>
Competitive tax-free salary</li><li>
Annual Incentive Plan</li><li>
Housing allowance</li><li>
Medical and life insurance</li><li>
Paid annual leave</li><li>
Annual flight allowance to home country</li><li>
End of service gratuity</li><li>
Learning &amp; Development Programs</li><li>
Career opportunities and international transfer</li><li>
And more...</li></ul></div></div></div></div></div></div></div></div></div></div>

REVORA Signature Real Estate L.L.C

<div>
 
 ✨ BUILD THE FUTURE OF A PREMIUM REAL ESTATE BROKERAGE WITH US ✨
 
 
 
 
 
 🚺 WE'RE HIRING
 
 
 
 
 
 Senior Real Estate Admin &amp; Front Office Executive
 
 
 
 
 
 💎 This is More Than a Job&hellip;
 
 
 It is an opportunity to become one of the founding pillars of a Premium Real Estate Brokerage Brand built on excellence, integrity, innovation and world-class client service.
 
 
 As one of the first core members of our organisation, you will work directly with the Company's Management &amp; Leadership, helping shape our culture, operations and long-term success while representing REVORA Signature with confidence and professionalism.
 
 
 ━━━━━━━━━━━━━━━━━━━━━━
 
 
 🎯 WHO WE ARE LOOKING FOR
 
 
 
 
 
 ✔ Experience &amp; Professional Excellence
 
 
 ✨ Elegant, confident, cheerful, approachable and exceptionally well-presented personality with a strong professional presence.
 
 
 ⚡ Highly organised, proactive, solution-oriented and capable of efficiently managing multiple responsibilities in a fast-paced environment.
 
 
 🏆 Minimum 4&ndash;5 years of proven experience in Dubai Real Estate Brokerage.
 
 
 🏙️ Strong knowledge of Dubai&rsquo;s leading developers, master communities and both Primary &amp; Secondary Market operations.
 
 
 
 
 
 🌍 Language &amp; Communication Skills
 
 
 🗣️ Excellent command of English (spoken and written) is essential.
 
 
 🌐 Knowledge of additional languages will be an added advantage, especially Arabic, Hindi, Russian or other commonly spoken languages in Dubai's real estate market.
 
 
 
 
 
 📞 Outstanding communication skills with exceptional telephone etiquette and professional client handling abilities.
 
 
 🤝 Excellent public relations skills with the ability to build and maintain strong relationships with clients, developers and business partners.
 
 
 🗂️ Strong administrative skills with attention to detail and the ability to manage documentation, coordination and daily office operations efficiently.
 
 
 
 
 
 ━━━━━━━━━━━━━━━━━━━━━━
 
 
 🏗️ Primary Market &amp; Off-Plan Real Estate Knowledge
 
 
 Good understanding of Dubai&rsquo;s Primary &amp; Off-Plan Real Estate Market, including:
 
 
 🏢 Knowledge of Dubai&rsquo;s leading developers, master communities, upcoming projects and launch activities.
 
 
 📋 Understanding of the complete off-plan sales process from client booking to commission collection.
 
 
 🤝 Coordination with developers, channel partners, sales teams and clients for smooth transaction management.
 
 
 📑 Knowledge of:
 
 
 ✔ Booking Forms &amp; Reservation Procedures
 
 
 ✔ Developer Registration Processes
 
 
 ✔ Client Documentation Requirements (KYC, Passport, Emirates ID, etc.)
 
 
 ✔ Payment Plans &amp; Project Milestones
 
 
 ✔ Commission Structures &amp; Developer Policies
 
 
 ✔ Booking Status Tracking &amp; Sales Documentation
 
 
 💰 Commission Administration &amp; Collection Process:
 
 
 ✔ Preparing and submitting commission invoices to developers/channel partners.
 
 
 ✔ Maintaining commission claim records and supporting documents.
 
 
 ✔ Following up with developers regarding invoice approvals and commission payment status.
 
 
 ✔ Maintaining accurate records of closed deals, pending commissions and payment schedules.
 
 
 ✔ Coordinating with accounts teams for commission reconciliation and payment tracking.
 
 
 📊 Maintaining updated records of:
 
 
 ✔ Off-plan inventory
 
 
 ✔ Unit availability
 
 
 ✔ Launch updates
 
 
 ✔ Price changes
 
 
 ✔ Payment plans
 
 
 ✔ Developer offers &amp; incentives
 
 
 ━━━━━━━━━━━━━━━━━━━━━━
 
 
 📑 Secondary Market Real Estate Knowledge
 
 
 Comprehensive knowledge of:
 
 
 ✔ Form A, B, I &amp; F
 
 
 ✔ Tenancy Contracts
 
 
 ✔ RERA Procedures
 
 
 ✔ Trakheesi System
 
 
 ✔ DLD Documentation
 
 
 ✔ Commission Agreements
 
 
 ✔ Property Transfer Documentation
 
 
 ✔ Property Management Administration
 
 
 ━━━━━━━━━━━━━━━━━━━━━━
 
 
 🌐 Property Portal &amp; Technical Expertise
 
 
 Proficiency in:
 
 
 🏡 Property Finder, Bayut, Dubizzle &amp; Others
 
 
 💻 CRM Systems
 
 
 📊 Microsoft Excel
 
 
 📄 Microsoft Word
 
 
 📧 Microsoft Outlook
 
 
 📁 Complete Real Estate Office Administration
 
 
 ━━━━━━━━━━━━━━━━━━━━━━
 
 
 🌟 BRAND REPRESENTATION &amp; CORPORATE ENGAGEMENT
 
 
 As one of the key faces of Revora Signature, you will represent the company alongside the Management team. The ideal candidate should possess the confidence, enthusiasm, excitement, positivity and professional presence to actively participate in:
 
 
 ✨ Developer Presentations
 
 
 🏗 Project Launch Events
 
 
 🤝 Developer &amp; Broker Networking Meetings
 
 
 🌍 Local &amp; International Roadshows
 
 
 🎉 Corporate Events &amp; Business Networking
 
 
 🏆 Luxury Brand Launches &amp; Industry Exhibitions
 
 
 ☕ Business Meetings &amp; Relationship Building Activities
 
 
 You should genuinely enjoy interacting with people, building professional relationships and confidently representing a premium luxury real estate brand.
 
 
 ━━━━━━━━━━━━━━━━━━━━━━
 
 
 💎 THE IDEAL CANDIDATE
 
 
 Revora Signature is a newly established brokerage with ambitious expansion plans. During our initial growth phase, every founding team member will contribute beyond their primary role until dedicated departments are fully established.
 
 
 We are therefore looking for someone who:
 
 
 ✔ Honest, trustworthy and dependable.
 
 
 ✔ Passionate about Real Estate &amp; enjoys learning new responsibilities.
 
 
 ✔ Is flexible and willing to multitask &amp; excited to grow with a fast-expanding Co.
 
 
 ✔ Takes ownership rather than waiting for instructions.
 
 
 ✔ Finds solutions instead of problems.
 
 
 ✔ Understands that building a successful Company requires teamwork and commitment.
 
 
 ✔Wants a long-term career rather than just another job.
 
 
 This opportunity is ideal for someone who wants to be part of creating something exceptional&mdash;not simply working within an already established organisation.
 
 
 ━━━━━━━━━━━━━━━━━━━━━━
 
 
 🌟 WHY JOIN REVORA SIGNATURE?
 
 
 This is a unique opportunity to join Revora Signature Real Estate LLC at the beginning of an exciting journey. As a growing boutique brokerage, we are driven by an ambitious vision to build a trusted premium Real Estate brand through excellence, integrity and exceptional client experiences. By joining us now, you'll do more than witness our growth&mdash;you'll help shape it. Your ideas, dedication and contributions will play an important role in building our foundation, culture and future.
 
 
 As the company grows, so will your career. We believe in recognising loyalty, rewarding performance and investing in people who grow with us. If you're looking for a long-term opportunity to make a meaningful impact while building your own professional future, we'd be delighted to welcome you to the Revora Signature family.
 
 
 
 
 
 What We Offer
 
 
 💰 Competitive Salary Package
 
 
 🛂 Employment Visa
 
 
 🩺 Medical Insurance
 
 
 🏖️ Annual Leave &amp; Paid Sick Leave Benefits
 
 
 💻 Company-Provided Laptop &amp; Complete Office Infrastructure Support
 
 
 🏢 Fully Equipped Premium Corporate Workspace
 
 
 🤝 Ethical, Professional &amp; Supportive Management
 
 
 📈 Excellent Career Growth &amp; Development Opportunities
 
 
 ━━━━━━━━━━━━━━━━━━━━━━
 
 
 📍 OFFICE LOCATION &amp; TIMINGS
 
 
 Revora Signature Real Estate L.L.C
 
 
 Office #606, Oxford Tower
 
 
 Business Bay
 
 
 Dubai, UAE
 
 
 Mon - Fri : 9.30am - 6.30pm
 
 
 Sat : 9.30am - 2.30pm
 
 
 Sun : Holiday
 
 
 ━━━━━━━━━━━━━━━━━━━━━━
 
 
 📩 HOW TO APPLY
 
 
 Please send the following to:
 
 
 📧 careers@revorasignature.ae
 
 
 
 ✅ Updated CV with latest Photograph
 
 
 
 
 ━━━━━━━━━━━━━━━━━━━━━━
 
 
 
 
 ⚠ IMPORTANT &mdash; PLEASE READ BEFORE APPLYING
 
 
 
 
 We kindly request every applicant to carefully read this advertisement in its entirety before submitting an application. This role has been described transparently so that you clearly understand our expectations, responsibilities and vision.
 
 
 
 
 Please apply only if you genuinely meet the required experience and are happy to embrace the role, responsibilities and growth journey outlined above.
 
 
 
 
 We highly value transparency and mutual respect. To ensure a smooth recruitment process, we prefer to engage with candidates who are fully aligned with the position before the telephonic and personal interview stages.
 
 
 
 
 ━━━━━━━━━━━━━━━━━━━━━━
 
 
 
 
 📞 Only shortlisted candidates will be contacted for an initial telephonic interview.
 
 
 
 
 Successful candidates will then be invited for a final face-to-face interview at our Business Bay office.
 
 
 
 
 
 
 REVORA Signature Real Estate L.L.C
 
 
 
 
 Building Trust Through Service &amp; Integrity
 
 
</div>

Senior Real Estate Admin & Front Office Executive

Adel Abalkhail Real Estate

About the RoleArt Zone Avenue Beauty Salon is looking for a professional, friendly, and motivated Salon Administrator to be the first point of contact for our clients. The ideal candidate will be responsible for managing appointments, handling client inquiries, promoting salon services and products, and supporting our social media presence. This role is essential in ensuring a smooth, welcoming, and profitable salon operation.Key Responsibilities* Greet and assist clients warmly and professionally* Manage appointments, bookings, rescheduling, and cancellations using Altegio* Respond to client inquiries via phone calls, WhatsApp, social media, and in person* Promote and upsell salon services, packages, and retail products* Support the salon in achieving sales and revenue targets* Maintain a clean, organized, and welcoming reception area* Coordinate effectively with stylists and salon staff to ensure smooth daily operations* Assist with social media content creation, posting, and client engagement* Handle client records, payments, and appointment confirmations* Ensure excellent customer service and client satisfaction at all timesRequirements* Previous experience as a receptionist, front-desk administrator, or customer service representative in a salon, spa, beauty, or hospitality environment (preferred)* Experience using appointment booking systems such as Altegio or Fresha is an advantage* Strong communication, sales, and interpersonal skills* Basic knowledge of social media platforms and content posting* Friendly, professional, and customer-focused personality* Excellent organizational and multitasking abilities* Ability to work in a fast-paced environment and contribute toward salon targets* Proficient in Microsoft Office and WhatsApp BusinessWhat We Offer* Competitive salary* Commission and performance incentives* Professional and supportive work environment* Career growth opportunities within the salonWork Location: In personPay: From AED3,500.00 per monthWork Location: In person

Salon Administrator / Receptionist

The First Group

<div>Overview:
<div>
Headquartered in Dubai, UAE, The First Group is a dynamic, integrated global property developer with a fast-growing portfolio of upscale hotels, residential properties, F&amp;B brands and real estate asset management services. Since our launch in 2005, we have carved a highly successful niche offering unrivalled property investment opportunities in high-growth markets to clients from more than 70 countries worldwide.</div><div></div><div> 
We were among the first developers to identify the tremendous potential in providing private investors the opportunity to purchase hotel guestrooms, suites and serviced apartments in our collection of upscale properties located in highly popular locations across Dubai. We back up our success with a list of International Property awards along with strategic partnerships with companies such as Wyndham Hotel group, Millennium Hotels, Emirates Airlines and Jumeirah Hotels and Resorts.</div><div></div> 
To successful candidates, we offer a diverse progressive corporate working environment with clear growth potential along with award winning sales &amp; marketing tools, a state of the art showroom featuring Dubai&rsquo;s only virtual helicopter tour and endorsements from a number of international sporting celebrities.
Job Description:
<div>
Job summary:
</div><div>We are looking for a reliable and proactive Office Administrator to join our team. The ideal candidate will be responsible for providing administrative support, ensuring the smooth running of the office, and maintaining a positive and productive work environment.</div> 
Daily Responsibilities of the Office Administrator include but not limited to the following:<ul><li>
Active member of the Fire Marshall team.</li><li>
Active member of the First Aider team.</li><li>
Assists in office refurbishments, office relocations and seating re-arrangements.</li><li>
Prepare Purchase Requests, Purchase Orders and Payment Vouchers for office-related suppliers.</li><li>
Maintaining all office-related folders, trackers &amp; inventories.</li><li>
Assist in handling office maintenance issues (AC related issues, equipment for repair&hellip;).</li><li>
Responsible for ordering, distributing, and arranging the office stationery.</li><li>
Responsible for ordering food for the clients, daily water supply, weekly pantry supplies &amp; cleaning materials and supplies.</li><li>
Track and schedule AMCs of office-related suppliers (Pest Control, AC, Water filter, Air freshener&hellip;).</li><li>
Source suppliers for office requirements (table, chairs, equipment&hellip;).</li><li>
Monitor the maintenance of the AED machines (battery, adult &amp; pediatric pads).</li><li>
Assist in replenishing First Aid kit supplies.</li><li>
Assist in document destruction.</li><li>
Prepare building work permits for contractors and suppliers.</li><li>
Assist with incident report documentation.</li><li>
Handle migration and retrieval of files from outsourced storage, ensuring tracker accuracy.</li><li>
Arrange uniforms and name badge for the Drivers, Handyman, Office Help, Pantry Assistant &amp; Doormen.</li><li>
Assists for parking access for the Visitors and Drive In clients by calling the Building Management/Security.</li><li>
Reporting concerns/issues related to the common areas such as toilets, corridor, staircase &amp; parking</li></ul>
Desired Skill &amp; Expertise:
<div>
Qualifications:</div><ul><li>
Bachelor's degree in business administration or a related field
</li><li>Proven experience as an office administrator, office assistant, or similar role
</li><li>Knowledge of office management systems and procedures</li><li>
Strong organizational and time management skills
</li><li>Excellent communication and interpersonal skills
</li><li>Ability to multitask and prioritize tasks effectively</li><li>
Proactive and independent</li><li>
Proficiency in Microsoft Office Suite and other office software
</li><li>Fluent in English</li><li>
UAE National with Family Book.</li></ul></div>

Administrator - Office Management (UAE National)

Hilton

<div>The Director of Front Office oversees all operational aspects of the Front Office Department, including Front Desk, Concierge, Personal Concierge and Personal Assistant services. This role ensures a seamless guest experience that aligns with the Forbes Travel Guide Five-Star standards. Reporting directly to the Director of Operations, the role is responsible for the smooth operation of the entire Front Office department, maintaining luxury guest experiences and inspiring a highly skilled team to deliver refined, personalized, and memorable services. With a strong emphasis on the guest journey and luxury service, the Director of Front Office ensures that every detail contributes to establishing the Front Office as a sanctuary of excellence within the hotel.</div>
 <div>What will I be doing?
 
As a Director of Front Office, you are responsible for overseeing all Front Office operations and leading the department to deliver an exceptional and personalized guest experience in line with brand standards, Forbes Travel Guide requirements, and luxury hospitality expectations. You will also be accountable for achieving revenue objectives, managing guest feedback, and driving continuous service excellence. Your key responsibilities include, but are not limited to, the following:
Operational Responsibilities
<ul><li>Oversee the day-to-day operations of the Front Office department, including Front Desk, Concierge, Personal Concierge, Personal Assistant services, guest journey management, valet services, and traffic movement, ensuring seamless, elevated service delivery at all times.
</li><li>Lead and manage Front Office systems, including OnQ, ensuring accuracy of check-in and check-out processes, reporting, KPIs, and monitoring daily arrival and departure movements.
</li><li>Manage Synergy and Kipsu platforms, ensuring all processes are followed in accordance with brand and company standards.
</li><li>Oversee all financial and transactional activities within the Front Office, ensuring compliance with internal controls and audit requirements.
</li><li>Ensure all administrative duties are completed daily, weekly, and monthly in line with company standards.
</li><li>Manage room allocations in accordance with guest preferences, profiles, and arrival times to maximize satisfaction and loyalty.
</li><li>Coordinate closely with Housekeeping and other operational departments to ensure smooth arrivals, departures, and room readiness.
</li><li>Drive performance against established targets, including Hilton Honors enrollments, upselling initiatives, and guest engagement metrics.
</li><li>Ensure guest arrival and departure experiences are consistently in line with Forbes Travel Guide standards.
</li>Ensure clear, effective, and consistent communication between team members and leadership to support operational alignment and engagement. 
<li>
 
</li></ul>People &amp; Leadership
<ul><li>Inspire and motivate the team to consistently deliver exceptional service and the highest standards of hospitality.
</li><li>Recognize and reward strong performance by managing a team member recognition program in line with company expectations.
</li><li>Recruit Front Office team members and leaders in accordance with company policies and statutory requirements.
</li><li>Proactively address underperformance through coaching and discussions, and where necessary, initiate formal disciplinary procedures in line with HR policies.
</li><li>Ensure vacation planning is completed, regularly updated, and aligned with operational and business requirements.
</li><li>Support succession planning by setting clear KPIs, maintaining training calendars, overseeing appraisals, and providing ongoing feedback and coaching.
</li>Ensure all Front Office team members consistently maintain a neat, clean, and well-groomed appearance in accordance with brand standards. 
<li>
</li></ul> 
Financial Responsibilities
<ul><li>Manage the Front Office departmental financial targets and P&amp;L, including upselling forecasts and accruals.
</li><li>Monitor and control departmental expenses to ensure alignment with approved budgets.
</li>Oversee all financial transactions, risk management, and audit requirements, ensuring full compliance with company policies and controls. 
<li>
</li></ul> 
Commercial Responsibilities
<ul><li>Manage all incremental revenue through effective guidance and coaching on room and breakfast upselling strategies.
</li><li>Ensure the consistent promotion and recommendation of hotel facilities and services to maximize overall hotel revenue.</li></ul></div>
 <div>What are we looking for?
The Director of Front Office for the Waldorf Astoria Dubai International Financial Centre is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the below skills and characteristics:
<ul><li>Previous experience as Director of Front Office in a luxury hotel brand
</li><li>Strong leadership and communication skills with a passion for delivering exceptional guest service.
</li><li>Exceptional professional presence, supported by impeccable grooming standards
</li><li>Excellent people management skills
</li><li>Solid knowledge of Forbes Standards
</li><li>Flexibility to respond to a range of different work situations.
</li><li>Solid track record in maximizing guest satisfaction scores
</li><li>Strong knowledge of the local UAE market
</li>Proficiency with computers and computer programs, including Microsoft Word, PowerPoint 
<li>
</li></ul> 
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Experience working with Forbes Standards
</li><li>Previous experience in UAE
</li>Relevant qualifications and educational background 
<li>
 
</li></ul>What will it be like to work for Waldorf Astoria Hotels &amp; Resorts?
Waldorf Astoria provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates a singular experience. If you understand the value of personalized attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for!</div>
 <div><div><div>Join an Award-Winning Workplace Culture
 
</div><div>At Hilton, we don&rsquo;t just deliver exceptional experiences for our guests&mdash;we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we&rsquo;ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
</div><div>Our award-winning culture has earned us repeated recognition on the World&rsquo;s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we&rsquo;re setting new standards for the future of travel.
</div><div>Whether you&rsquo;re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career&mdash;and help us make every stay a little more magical.
</div></div><div>Curious about life at Hilton? Explore our Careers Blog to see why we&rsquo;re more than a great place to stay&mdash;we&rsquo;re a great place to work.</div></div>

Director of Front Office at Waldorf Astoria Dubai International Financial Centre

The Emirates Group

<div><h5 class="jobSectionHeader">Job Purpose
</h5>dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering &amp; retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world&rsquo;s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata, we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we&rsquo;d love to have you onboard.
As an Administrator you will , review and provide a comprehensive administration support required for coordinating department section functions and ensuring the smooth day to day operation of the department. This role is typically focussed on the update and maintenance of administration databases and/or systems. Interaction with contacts within other departments is routine and usually uncomplicated. The use of a computer and applications is at a more advanced level and somewhat frequent.
In this role, you will:
<div><ul><li>Ensure administrative work undertaken complies with quality standards and is in accordance with department procedures, standards and policy.
</li><li>Support the coordination of administration material, requests, mail and equipment on a daily basis and as required for department related activities and corporate events.
</li><li>Provide a comprehensive admin systems support service including data entry, maintenance, update and support of relevant databases and in house equipment. Record transactional data in appropriate systems and produce reports as required. Collate, analyse, archive and retrieve data / information when necessary.
</li><li>Handle customer/employee requests, actioning transactions and queries in a timely manner and actively seek feedback to provide a high level of service with admin related queries. Obtain and disseminate information from relevant sections if not available.
</li><li>Complete timely and accurate processing of transactions, including audit, checking and necessary reconciliation for settlement of bills pertaining to corporate expenses and charges, as well as issuing relevant documentation.
</li><li>Provide comprehensive support in maintaining, issuing and tracking supplies, basic fixtures, fittings, and facilities utilisation to ensure safe operation where applicable.
</li><li>Other activities may include:
 
<ul><li>Conduct briefings and inductions/training as required for new joiners across grades 1-4.
 </li><li>Compile induction material and equipment required (as well as maintenance) for briefings/training.
 </li><li>Make suggestions for improvements and provide statistical and/or productivity analysis.
 </li><li>Allocate tasks for staff and update staff /team on new procedure/processes.
</li></ul></li></ul></div><h5 class="jobSectionHeader">Qualification
</h5>To be considered for the role, you must meet the below requirements:
<div><ul><li>12 Years schooling or equivalent and 1+ year in administration.
</li><li>Proven experience as an office administrator, office assistant or relevant role.
</li><li>Outstanding communication and interpersonal abilities.
</li><li>Excellent organizational skills.
</li><li>Familiarity with office management procedures and basic admin principles.
</li><li>Excellent knowledge of MS Office and office management software.
</li><li>Proficiency in managing and analysing data.
</li></ul></div>Our services on the ground keep the world in the air. We&rsquo;re one of the largest air services providers in the world, and you&rsquo;ll find us in over 80 countries offering expertise in ground handling, cargo, travel and flight catering. We&rsquo;re growing fast, and we&rsquo;re looking for people with imagination and creativity to join our team of more than 40,000 people. We want potential stars to help us deliver on the promises our customers make.
<h5 class="jobSectionHeader">Salary &amp; benefits
</h5>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers</div>

Administrator, dnata Airport Operations

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