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front office intern - the abu dhabi edition Jobs in Abu Dhabi

front office intern - the abu dhabi edition

front office manager

front office assistant

Hyatt

<div><div>Summary<div>
Position Summary:
The Assistant Manager Front Office supports the Front Office Manager in overseeing the daily operations of the front office, including guest services, reservations, and front desk operations. This role ensures a high standard of guest satisfaction, staff supervision, and efficient coordination with other departments.
Key Responsibilities:<ul><li>
Assist in managing day-to-day operations of the front office to ensure smooth and efficient service.</li><li>
Supervise front desk team members, including training, scheduling, and performance evaluations.</li><li>
Handle guest check-ins, check-outs, and resolve guest issues or complaints promptly and professionally.</li><li>
Ensure adherence to hotel policies and procedures, including safety and security.</li><li>
Monitor room inventory, reservations, and coordinate with housekeeping and maintenance for room readiness.</li><li>
Support the Front Office Manager in preparing reports, maintaining budgets, and achieving departmental goals.</li><li>
Manage VIP arrivals, special requests, and ensure personalized guest service.</li><li>
Oversee cashiering and billing processes to ensure accuracy and compliance.</li><li>
Promote up-selling of rooms and hotel services to maximize revenue.</li><li>
Lead by example in delivering exceptional customer service standards.</li></ul>
Requirements:<ul><li>
Diploma or degree in Hospitality Management or a related field.</li><li>
Minimum 2&ndash;3 years of experience in Front Office, with at least 1 year in a supervisory or assistant managerial role.</li><li>
Strong leadership, communication, and interpersonal skills.</li><li>
Proficient in property management systems</li><li>
Ability to work under pressure and in a fast-paced environment.</li><li>
Excellent problem-solving and conflict-resolution abilities.</li><li>
Flexibility to work in shifts, including weekends and holidays.</li></ul> 

Preferred Qualifications:<ul><li>
Multilingual abilities are a plus. (e.g., Russian, German, Chinese speaker).</li><li>
Prior experience in a luxury or five-star hotel environment.</li></ul><div> 
</div></div></div><div>
Qualifications<div><ul><li>
A true desire to satisfy the needs of others in a fast paced environment.</li><li>
Refined verbal and written communication skills.</li><li>
Previous front office supervisory/team leader experience preferred, in a luxury hospitality company.</li><li>
Experience working with Opera is required.</li><li>
Ability to work a flexible schedule.</li><li>
German/Russian/Chinese language will be ideal.</li></ul></div></div></div>

ASSISTANT MANAGER - FRONT OFFICE (PREFERABLY RUSSIAN/GERMAN/CHINESE SPEAKER)

Freedom Finance MENAT

<div>
 
 
 About the Company
 
 
 
 
 
 
 Freedom Management Ltd, a subsidiary of Freedom Holding Corp, is a dynamic and fast-growing provider of financial services across banking, brokerage, and insurance sectors.
 
 
 
 
 
 
 About the Role
 
 
 
 
 
 
 We&rsquo;re looking for a strategic and hands-on
 
 Head of Back Office
 
 to join our growing team. In this role, you&rsquo;ll be responsible for building and leading our back-office operations from scratch.
 
 
 
 
 
 
 Please note, this is a full-time, on-site role based in Abu Dhabi.
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Lead the implementation, configuration, and maintenance of the
 
 TraderNet trading and back-office platform
 
 , ensuring full integration with custodians, banks, and regulatory reporting systems.
 </li>
 <li>
 
 Train internal teams
 
 on TraderNet usage, procedures, and best practices; provide ongoing support to ensure optimal system performance.
 </li>
 <li>
 Develop and enforce
 
 back-office policies and procedures
 
 in alignment with
 
 FSRA regulations
 
 ; work closely with Compliance to maintain audit readiness.
 </li>
 <li>
 Oversee accurate and timely settlement of
 
 DMA and OTC trades
 
 , coordinating with custodians, brokers, and clearing agents.
 </li>
 <li>
 Monitor and manage
 
 corporate actions
 
 , investigating issues and escalating to custodians or internal stakeholders as needed.
 </li>
 <li>
 Handle
 
 daily banking operations
 
 , including payments, fund transfers, and cash movements across client and house accounts.
 </li>
 <li>
 Perform
 
 daily reconciliations
 
 of cash, securities, and positions between internal records, custodians, and banks; resolve any discrepancies promptly.
 </li>
 <li>
 Ensure data integrity across all back-office systems&mdash;including trades, positions, client accounts, and balances.
 </li>
 <li>
 Collaborate with
 
 front office, compliance, finance, risk, and IT
 
 to maintain smooth operational flows and resolve issues efficiently.
 </li>
 <li>
 Drive
 
 process improvement initiatives
 
 to enhance efficiency, reduce manual intervention, and improve automation.
 </li>
 <li>
 Provide support for
 
 client post-trade queries
 
 , including settlements, account setup, and statements.
 </li>
 <li>
 Prepare internal operational reports and support
 
 regulatory and audit processes
 
 related to back-office activities.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 
 Fluency in Russian and English is a must.
 
 </li>
 <li>
 Deep understanding of post-trade operations, including settlements, corporate actions, payments, and reconciliations.
 </li>
 <li>
 Strong knowledge of FSRA regulations or equivalent regulatory frameworks (e.g., FCA, ESMA) within licensed financial institutions.
 </li>
 <li>
 Proven experience in implementing and managing back-office platforms such as TraderNet or comparable systems.
 </li>
 <li>
 Skilled in developing and enforcing Standard Operating Procedures (SOPs) that meet both regulatory and operational requirements.
 </li>
 <li>
 Demonstrated ability to work cross-functionally with front office, compliance, finance, and IT to ensure seamless operations.
 </li>
 <li>
 Detail-oriented with a strong track record of identifying and resolving process breaks, mismatches, and operational gaps.
 </li>
 <li>
 Practical approach to establishing internal controls and mitigating operational risks in high-paced environments.
 </li>
 </ul>
 
 
 
 
 
 Why Join Freedom Management Ltd?
 
 
 
 
 
 <ul>
 <li>
 Be part of a growing, international financial services group.
 </li>
 <li>
 Dynamic work culture with strong executive exposure.
 </li>
 <li>
 Regular team building events and social gatherings to foster connections.
 </li>
 <li>
 Opportunities for professional and career growth.
 </li>
 <li>
 Investment trainings in our company.
 </li>
 </ul>
 
 
 
 
 
 Equal Opportunity Statement
 
 
 
 
 
 
 Freedom Management Ltd is committed to diversity and inclusivity in the workplace.
 
</div>

Head of Back Office

Al Zarafa Human Resources Consultancy

URGENTLY LOOKING for Front Desk Receptionist (Male)Key Requirements: Strong computer skills and excellent command of English.<ul><li>Salary: 1200 + Service Charge</li><li>Food: Provided</li><li>Accommodation: Staff Accommodation will be Provided</li><li>Visa and Medical Insurance: Provided</li><li>Location: Abu Dhabi</li></ul>Job Type: Full-timePay: From AED1,200.00 per month

Front Desk Receptionist (Hotel)

Marriott International

<div>Additional Information 
Job Number25144720 
Job CategoryRooms &amp; Guest Services Operations 
LocationLe Royal M&eacute;ridien Abu Dhabi, 113 Khalifa Street, Abu Dhabi, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
A seasoned Front Office professional with 3&ndash;5 years of progressive experience in upscale hospitality, tasked with managing daily front desk functions, ensuring consistent adherence to brand quality, and enhancing guest satisfaction. Strong leadership, effective team coordination, and a proactive mindset toward service improvement are essential. Fluency in Arabic is a plus. 
CANDIDATE PROFILE 
Experience and Qualification 
<ul><li>Minimum 3&ndash;5 years of progressive experience in front office operations, preferably in a luxury or upscale hospitality environment.</li></ul>
<ul><li>Proven ability to lead and manage daily front office operations, ensuring alignment with brand standards and guest expectations.</li></ul>
<ul><li>Strong background in budget management, performance tracking, and achieving departmental goals.</li></ul>
<ul><li>Skilled in staff supervision, including scheduling, coaching, and performance management to ensure optimal service delivery.</li></ul>
<ul><li>Demonstrated success in guest satisfaction strategies, with a proactive approach to handling feedback, complaints, and service recovery.</li></ul>
<ul><li>Excellent organizational and planning skills, with the ability to prioritize tasks and develop actionable goals.</li></ul>
<ul><li>Well-versed in brand standards, with a commitment to maintaining a high level of service consistency across all front office touchpoints.</li></ul>
<ul><li>Strong interpersonal and communication skills, capable of motivating teams, conducting effective meetings, and driving results.</li></ul>
<ul><li>Ability to act as a service champion, fostering a positive and guest-centric atmosphere throughout the front office.</li></ul>
<ul><li>Experience in analyzing guest feedback, identifying areas for improvement, and implementing service enhancements.</li></ul>
<ul><li>Arabic speaking is an advantage, enhancing communication with a diverse guest demographic and supporting regional service excellence.</li></ul> 
CORE WORK ACTIVITIES 
Maintaining Guest Services and Front Desk Goals
<ul><li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li></ul>
<ul><li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.</li></ul>
<ul><li>Understands the impact of department&rsquo;s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.</li></ul> 
Supporting Management of Front Desk Team
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and building mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serving as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul>
<ul><li>Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals.</li></ul>
<ul><li>Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Ensures employees understand customer service expectations and parameters.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul> 
Managing Projects and Policies
<ul><li>Implements the customer recognition/service program, communicating and ensuring the process.</li></ul>
<ul><li>Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.</li></ul>
<ul><li>Supervises same day selling procedures to maximize room revenue and control property occupancy.</li></ul>
<ul><li>Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li></ul> 
Supporting Human Resource Activities
<ul><li>Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.</li></ul>
<ul><li>Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.</li></ul>
<ul><li>Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li></ul>
<ul><li>Participates in employee progressive discipline procedures.</li></ul> 
Additional Responsibilities
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li></ul>
<ul><li>Performs all duties at the Front Desk as necessary.</li></ul>
<ul><li>Runs Front Desk shifts whenever necessary.</li></ul>
<ul><li>Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. 
#LI-LD2
#LI-Onsite
At Le M&eacute;ridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We&rsquo;re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le M&eacute;ridien. In joining Le M&eacute;ridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Front Office Manager

<div><div>Summary<div>
You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Front Office Manager is responsible to assist the Director of Rooms in delivering the brand promise by managing the Front Office operations for the hotel, including, but not limited to, the Front Desk, Front Service (including parking and the hotel entrance), Communications Centre, Business Centre and Grand Club.</div></div><div>
Qualifications<div>
Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Front Office Manager. Good problem solving, administrative and interpersonal skills are a must.</div></div></div>

FRONT OFFICE MANAGER

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25137198
 
 
 
 Job Category
 
 Management Development Programs/Interns
 
 
 
 Location
 
 The Abu Dhabi EDITION, Al Bateen Marina, Abu Dhabi, United Arab Emirates, United Arab Emirates,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you�ll be better prepared to pursue opportunities post graduation. Here�s to exploring, kickstarting your dream career, and joining us on your journey!
 
 
 To be considered for an internship, you must be a current college or university student. Want to join us? Apply now!
 
 
 Marriott International is the world�s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?
 
 
 marriotthotelinternship
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act &ndash; polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations &ndash; breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.
 
 
 But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.
 
 
 We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Front Office Intern - The Abu Dhabi EDITION

Dusit Thani Mactan Cebu

<div>
 
 Job Description
 
 
 
 PRIMARY RESPONSIBILITIES:
 
 
 <ul>
 <li>
 To collect, with an assigned witness, all Front Office Clerks-Cashiers&rsquo; remittance envelopes from the drop-safe and to verify them against the Front Office Clerks-Cashiers&rsquo; daily witness sheet.
 </li>
 <li>
 To count, together with the witness, cash, cheques and other vouchers and verify them to the Front Office Clerks-Cashiers&rsquo; computerized remittance report details.
 </li>
 <li>
 To prepare bank deposits of all cheques and cash, and to ensure that all cash collections are deposited intact.
 </li>
 <li>
 Receive and record in the general cashier&rsquo;s daily report and include in the daily deposit all cash and checks received in the mail.
 </li>
 <li>
 To prepare the General Cashier&rsquo;s Daily Report by entering the day&rsquo;s detailed cash collections and all other terms of payments received for review and completion by both Income Auditor and Chief Accountant.
 </li>
 <li>
 Provides all cashiers with required change including extra change for long weekends or special occasions.
 </li>
 <li>
 Reimburses cashiers for disbursement made by them (Due-Backs)
 </li>
 <li>
 Counts his/her own fund daily and properly account for all disbursements made there from.
 </li>
 <li>
 Maintenances of books of final entries, posts monthly summary of transactions from computer generated reports such as Cash Receipts Book.
 </li>
 <li>
 Performs other job as assigned by supervisor.
 </li>
 <li>
 To be responsible for the control, disbursement, and posting of approved petty cash requests.
 </li>
 <li>
 To ensure proper documentation and authorization of all petty cash vouchers before releasing payments.
 </li>
 <li>
 Oversees the entirety of the foreign currency transactions and provide updated exchange rates if necessary.
 </li>
 <li>
 To initiate if not assists, when required, in carrying out surprise cash count of all house-float custodians.
 
 
 </li>
 </ul>
 
 Administrative Responsibilities
 
 
 
 <ul>
 <li>
 Checks and ensures that the job assigned has been effectively completed on the timely basis and according to hotel&rsquo;s expectation.
 </li>
 <li>
 Attends daily briefing and de-briefing of the department
 </li>
 <li>
 Recommends corrective actions for unfavorable variances in job standards and budget commitment.
 </li>
 <li>
 Proposes an effective duty to ensure sufficiency of manpower in accordance to volume of business.
 </li>
 <li>
 Establishes two-way communication within and related departments.
 </li>
 <li>
 Communicates effectively with guests, subordinates, immediate supervisors and other section heads.
 </li>
 <li>
 Manages time effectively by meeting deadlines on time.
 </li>
 <li>
 Identifies and solves problems in a professional manner.
 </li>
 <li>
 Assists others to ensure the operation is run smoothly and effectively.
 
 
 </li>
 </ul>
 
 Technical Responsibilities
 
 
 
 <ul>
 <li>
 Knows and understands policies of the department and company well and can guide others to perform the job well.
 </li>
 <li>
 Recognizes good quality products and presentation.
 </li>
 <li>
 Checks and improves all service standards established by the company
 </li>
 <li>
 Supervises staff activities to maximize revenue and minimize costs.
 </li>
 <li>
 Maintains grooming standards for all personnel
 </li>
 <li>
 Conserves energy and water at all time by not decreasing guest comfort and cleaning efficiency.
 </li>
 <li>
 Manages wastes by reducing and recycle the wastes, and carefully use of resources.
 </li>
 <li>
 Knows the requisition point and par stock of products used in the department such as guest supplies, paper supplies, etc.,
 
 
 </li>
 </ul>
 
 Commercial Responsibilities
 
 
 
 <ul>
 <li>
 Communicates effectively with guest, clients, business partners and staff.
 </li>
 <li>
 To be a good sales person to promote hotel&rsquo;s image and businesses.
 </li>
 <li>
 Participates community projects or activities in order to promoting the hotel&rsquo;s image and cooperation to improve community relationship.
 
 
 </li>
 </ul>
 
 Human Resources Responsibilities
 
 
 
 <ul>
 <li>
 Establishes and maintains good relations with other staff within the department and between other departments provides assistant to co-staff within the department and amongst other department in performing task to foster team work and success of the hotel.
 
 
 </li>
 </ul>
 RELATIONSHIP
 
 
 <ul>
 <li>
 Reports to officer/unit manager or Department head concerned.
 </li>
 <li>
 Works closely with other employees to ensure that all activities are accomplished.
 </li>
 <li>
 Interacts with clients, guests, government officials, supplies, and other important individual in the community in promoting the hotel.
 
 
 </li>
 </ul>
 
 Others
 
 
 
 <ul>
 <li>
 Continuous learning through own IDP.
 </li>
 <li>
 Any other duties as may be assigned by the superior.
 
 
 </li>
 </ul>
 
 Accountabilities
 
 
 
 <ul>
 <li>
 Represents Dusit&rsquo;s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.
 
 
 </li>
 </ul>
 
 Company&rsquo;s Culture
 
 
 
 <ul>
 <li>
 Communicate and fully embracing the Company&rsquo;s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. &ndash; &ldquo;Proud to belong and to contribute&rdquo;
 
 
 </li>
 </ul>
 CONFIDENTIALITY
 
 
 <ul>
 <li>
 Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.
 
 
 </li>
 </ul>
 JOB REQUIREMENT
 
 
 <ul>
 <li>
 Minimum education of Bachelor degree in Finance, Accounting or relevant discipline
 </li>
 <li>
 Minimum of 3-4 years in cashiering experience in a similar capacity
 </li>
 <li>
 Knowledgeable in hotel finance &amp; accounting system. Exposure to the accounting application software is highly regarded
 </li>
 <li>
 Have good communication skills in written and spoken English
 </li>
 </ul>
</div>

Accounting Agent

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