sales coordinator

administrative assistant

sales associate

executive assistant

office assistant

front office associate

The First Group Hospitality

<div>Overview:
<div>
About The First Collection: 
The First Collection represents a new era of urban lifestyle resorts, delivering a unique blend of hospitality across Dubai&rsquo;s vibrant landscape. Known for merging modern sophistication with authentic Dubai charm, The First Collection is where exceptional service meets innovative design. Each hotel in the portfolio offers bespoke experiences, including exclusive access to Soluna Restaurants &amp; Beach Club on the Palm Jumeirah for both dining and beachside relaxation, as well as serene city escapes that reflect Dubai&rsquo;s dynamic energy. As part of The First Group, a leader in award-winning hospitality and real estate developers in Dubai, The First Collection is more than a hotel brand&mdash;it&rsquo;s an immersive journey into the heart of Dubai.</div><div></div><div> 
About The First Collection Marina: 
Nestled in Dubai Marina, The First Collection Marina provides a chic urban escape with stunning views and premium facilities with 493 guest rooms and suites. Guests can relax in the rooftop pool, rejuvenate at the spa, and enjoy exclusive access to Soluna Restaurants &amp; Beach Club on the Palm Jumeirah, encompassing both dining and beach club experiences. Ideal for travellers seeking a relaxed yet lively stay, this hotel captures the spirit of Dubai Marina.</div><div></div> 
About The First Group Hospitality
The First Group Hospitality is a Dubai-headquartered, full-service hospitality management company specialising in hotel operations, asset management, and F&amp;B strategy. With a team of industry veterans and a proven track record, the company delivers tailored solutions that enhance efficiency, optimise revenue, and maximise asset value for investors and hotel owners. As a trusted third-party hotel management provider, The First Group Hospitality partners with leading global brands to drive operational excellence and long-term profitability, thanks to expertise spanning property performance optimisation, cost management, and guest experience enhancement. Beyond management, The First Group Hospitality develops and operates a dynamic portfolio of upscale hotels, residences, and award-winning restaurants, creating high-value hospitality assets that stand out in the market.
For more information, visit tfghospitality.com
Job Description:
<ul><li>Greet and welcome all guests approaching the Front Desk in accordance with Wyndham standards.</li><li>
Being able to perform all Front Office duties like check-in and check-out of guests, answering the phone according to etiquette, help guests with their inquiries, taking reservations and performing administrational tasks.</li><li>
Be familiar with all the Front Office software required for the Front Office Attendant.</li><li>
Ensure that all hotel standards are met when serving the guests and handling information.</li><li>
Answer guest inquiries about hotel services, facilities and hours of operation in a timely manner.</li><li>
Have knowledge of emergency procedures and assist as needed.</li><li>
Use proper etiquette at all times when communicating with guests and associates.</li><li>
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.</li><li>
Maintain and market promotions and guest programs.</li><li>
Be on time and at work when scheduled, and in proper uniform.</li><li>
Attend departmental meetings as scheduled.</li><li>
Consistent professional and positive attitude and actions when communicating with guests, vendors and associates.</li><li>
Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures.</li><li>
Report any incidents of guest dissatisfaction or unusual matters of significance to manager / supervisor so that corrective measures may be taken.</li><li>
Perform special projects and other responsibilities as assigned.</li></ul>
Desired Skill &amp; Expertise:
<ul><li>At least 1+ years experience working at the reception or as a telephone operator in a 4* property with 250+ inventory.</li><li>
1 year experience Front Office computer literacy</li><li>
Excellent communications skills with Proficiency in speaking and writing English.</li><li>
Team player with excellent planning, organizing skills and excellent problem-solving skills.</li><li>
Able to work flexible working hours with rotating shifts.</li><li>
Pleasant personality and good grooming.</li></ul></div>

Front Office Associate

WADI AL SAHAB FOR MANAGEMENT AND CONSULTANCIES. CO

<div>
 
 Industry &amp; Sector:
 
 Hospitality &mdash; Full-service hotel and guest services operating in the United Arab Emirates. We deliver high-touch front-office experiences for business and leisure travellers across the Emirates, focusing on efficiency, hospitality standards, and guest satisfaction.
 
 
 
 Primary job title (standardized):
 
 Front Desk Agent / Hotel Receptionist
 
 
 
 About The Opportunity
 
 
 
 Join an on-site front-office team in a busy UAE hotel environment where you will be the first point of contact for guests. This role suits organised, guest-focused professionals who can manage check-ins/check-outs, reservations, billing and guest enquiries while maintaining high standards of service and accuracy.
 
 
 Role &amp; Responsibilities
 
 
 <ul>
 <li>
 Welcome guests, manage efficient check-in and check-out processes, and ensure accurate registration and room assignment.
 </li>
 <li>
 Handle reservations, modify guest bookings, and coordinate room availability with housekeeping and reservations teams.
 </li>
 <li>
 Process guest payments, maintain accurate billing, perform cashiering duties and reconcile end-of-shift transactions.
 </li>
 <li>
 Operate property management and front-office systems to record guest data, special requests, and maintain confidentiality.
 </li>
 <li>
 Respond promptly to guest enquiries and complaints&mdash;resolve or escalate issues to maintain guest satisfaction and service standards.
 </li>
 <li>
 Coordinate with concierge, housekeeping, maintenance and F&amp;B teams to fulfil guest requests and ensure a seamless stay.
 
 
 </li>
 </ul>
 
 Skills &amp; Qualifications
 
 
 
 Must-Have
 
 
 <ul>
 <li>
 Proven experience in hotel front desk or guest services roles.
 </li>
 <li>
 Operational knowledge of Opera PMS or equivalent property management systems.
 </li>
 <li>
 Proficiency with POS systems and basic cashiering/billing procedures.
 </li>
 <li>
 Fluent English (verbal and written); clear telephone etiquette.
 </li>
 <li>
 Strong attention to detail and ability to handle transactions accurately under pressure.
 </li>
 <li>
 Valid legal authorization to work in the UAE.
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 Arabic language proficiency.
 </li>
 <li>
 Experience with MICROS/Oracle POS or global distribution/reservation systems.
 </li>
 <li>
 Formal training or certificate in hospitality, customer service or front office operations.
 
 
 </li>
 </ul>
 Benefits &amp; Culture Highlights
 
 
 <ul>
 <li>
 On-site role in a fast-paced hospitality environment with opportunities for cross-department exposure and growth.
 </li>
 <li>
 Competitive UAE compensation package, staff benefits and training to advance front-office skills.
 </li>
 <li>
 Clear career pathways for high performers within hotel operations and guest services.
 
 
 </li>
 </ul>
 To apply, highlight your front-office experience, familiarity with Opera PMS or similar systems, and your language abilities. Employer: WADI ALSAHAB FOR MANAGEMENT CONSULTANCIES CO.
 
 
 Skills: management,cashiering,operations
</div>

Hotel Receptionist

Five Hotels and Resorts

<div><h3 class="jobSectionHeader">Job Description</h3>
<div>An Exhilarating Opportunity 
Are You Ready for a Daring Challenge with The World&rsquo;s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining &lsquo;FIVE-Star&rsquo; Hospitality and Setting the Gold Standard across the Industry. 
Join the FIVE Tribe - and Get Ready to Make Waves. 
The Candidate 
A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A &lsquo;Can-Do!&rsquo; Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter. 
Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other &lsquo;FIVERs&rsquo; and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Front Office Team as a Front Desk Agent will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights! 
What We&rsquo;re Looking For 
<ul><li>
A proven track record of 1-2 years in a similar role, delivering sensational Experiences synonymous with FIVE's award-winning Service Quality. 
</li><li>
A Welcoming and Enthusiastic Energy that sets the tone for a Sensational Guest Experience. 
</li><li>
An elevated and energetic Conversationalist, engaging Guests with lively discussions. 
</li><li>
A steadfast desire to Improve Customer Satisfaction, showcasing a commitment to Industry-Leading Standards. 
</li><li>
Impeccable communication skills, both verbal and written, with fluency in English (Proficiency in multiple languages is preferred). 
</li><li>
Computer literacy, with a mastery of Word, Excel, and Outlook, while possessing an exceptional knowledge of Hotel PMS, specifically Opera. 
</li><li>
A Proactive Nature, coupled with a meticulous Eye for Detail, ensures every aspect of the Operation is perfectly curated. 
</li><li>
Next-Level Organisational and Leadership skills, effectively leading and inspiring the FIVE Tribe to New Heights. 
</li><li>
&lsquo;FIVE-Styled&rsquo; Visionary thinking by finding creative solutions, while taking Ownership for all duties and tasks assigned. 
</li><li>
A teamwork-oriented mindset, fostering Collaboration and Cooperation among FIVE Tribe Members to achieve collective success. 
</li><li>
Flexibility to work a variety of shifts, including weekends and holidays, based on the requirements of the Hotel. 
</li><li>
A hands-on attitude, fuelled by a &lsquo;Can-Do!&rsquo; Spirit.</li></ul> 
Key Responsibilities 
<div></div><ul><li>
Arrives to work promptly, always adhering to FIVE&rsquo;s Grooming Standards and maintaining a polished, &lsquo;FIVE-Styled&rsquo; appearance. 
</li><li>
Anticipates and caters to Guests' needs, delivering Exquisite service that Elevates Guest Satisfaction. 
</li><li>
Strives for Top-Notch Service, embracing the Disruptive and Visionary approach that makes FIVE an Industry-Leading Lifestyle Destination 
</li><li>
Ensures there are no complaints about the Front Office Department, consistently achieving the Highest Degree of Guest Satisfaction. 
</li><li>
Demonstrates Expert Knowledge of Room Types, Hotel Facilities, Dining Venues, Shop Hours, Function Rooms, and Daily Events, maintaining an Impeccable Level of Awareness. 
</li><li>
Stays informed about FIVE&rsquo;s Leadership Team and their Roles and Availability. 
</li><li>
Adheres to Legal Requirements regarding Fire Safety, Bomb Threats, and Health and Safety, ensuring a Boundary-Breaking Level of Compliance. 
</li><li>
 Attends required training sessions to stay at the Cutting Edge of their profession. 
</li><li>
Maintains a Clean and Glamorous work area by filing all paperwork on the spot, reflecting a Next-Level Commitment the role. 
</li><li>
Cultivates a First-in-Class understanding of Dubai's national history, shopping areas, and places of interest. 
</li><li>
 Creates a Sensational Experience by addressing Guests by their names whenever appropriate. 
</li><li>
Upholds professional confidentiality, safeguarding FIVE's Trade Secrets with integrity. 
</li><li>
Resolves and logs Guest complaints promptly or escalates them to the appropriate managerial level. 
</li><li>
Checks Guests into the hotel with &lsquo;FIVE-Styled&rsquo; Precision, ensuring the Luxury Service that FIVE is renowned for. 
</li><li>
Complies with Legal Requirements by accurately copying and filing Guest Passports upon arrival and adheres to various Country and Company Procedures. 
</li><li>
Stays attuned to FIVE&rsquo;s occupancy and average Room Rate, Month-To-Date, and Performance against budget requirements. 
</li><li>
Maintains a &lsquo;FIVE-Star&rsquo; Awareness of Concierge Desk, Business Center, Guest Relations, and Loyalty Club policies and procedures to offer an Award-Winning Experience. 
</li><li>
Maintains Open Communication and shares information about previous and future shifts through the Front Office Logbook, enhancing the 'Vibe at FIVE.&rsquo; 
</li><li>
Actively participates in increasing FIVE&rsquo;s revenue by engaging in Upselling, Walk-Ins, and offering Additional Services that Enhance the FIVE Experience. 
</li><li>
Enforces FIVE&rsquo;s credit policy, upholding the Gold Standard we're known for. 
</li><li>
Updates OPERA immediately with any changes, demonstrating a Commitment to staying Ahead of the Curve. 
</li><li>
Collaborates with Reservations to ensure Reception is fully updated on the day&rsquo;s arrivals, embracing the &lsquo;FIVER&rsquo; spirit. 
</li><li>
Executes all tasks Efficiently and Thoroughly, in line with our Award-Winning Expectations 
</li>
Manages any tasks assigned by the Front Office Supervisor, Duty Manager, or Front Office Manager, embodying the dedication of a true FIVE Tribe Member. 
<li>
</li></ul>The Team 
&lsquo;FIVERs&rsquo; are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct &lsquo;Vibe at FIVE&rsquo; and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime &ndash; then Look No Further and Unleash your Next-Level Potential. 
Sustainable Indulgence at FIVE 
FIVE is a leader in Sustainable Luxury Living and Hospitality, with its UAE-based Destinations being the first and only Hotels in the UAE to obtain the International Renewable Energy Certificates (I-REC) for achieving 100% renewable electricity for 2022. The company's Science-Meets-Styled &lsquo;Sustainable Indulgence&rsquo; Ethos has led to a completely LEED Platinum-certified operational hospitality portfolio. FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive 84 Points under LEED v4's BD+C and ID+C rating system, making it one of just five hotels worldwide to receive Platinum Certification. FIVE illustrates its Commitment to making &lsquo;Sustainability without Compromise on Luxury Living&rsquo; central to its Future Vision, with FIVE LUXE already on track to acquire LEED Platinum (BD+C). These Achievements highlight FIVE&rsquo;s Comprehensive and Committed Scope of Sustainability Strategy permeating Operations, Governance and Community. 
An Equal Opportunity Employer 
The FIVE Tribe represents over 70 nationalities across its over 1500 &lsquo;FIVERs&rsquo;. FIVE is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Accordingly, FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is more than a group of people working together &ndash; it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity. 
 
About FIVE Hotels and Resorts 
FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations are the epitome of Glamour and Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribe means you are part of a team who Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE&rsquo;s award-winning Hotels, Dining Concepts, and 360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.<div> 
Find out more here: fivehotelsandresorts.com</div></div></div>
 <ul><div>Department Name
<div>Front Office
</div></div><div>Date Opened
<div>02/06/2026
</div></div><div>Job Type
<div>Full time
</div></div><div>Industry
<div>Hospitality
</div></div><div>Work Experience
<div>4-5 years
</div></div><div>City
<div>Dubai
</div></div><div>State/Province
<div>Dubayy (Dubai)
</div></div><div>Country
<div>United Arab Emirates
</div></div><div>Zip/Postal Code
<div>337-1500</div></div></ul>

Front Desk Agent

ESAW

Job Description:The primary responsibility is to ensure excellent guest experiences by providing outstanding customer service and administrative support. You will serve as the main point of contact for guests, handling inquiries, reservations, check-ins, and check-outs efficiently and courteously. Your role will also involve maintaining the reception area, managing reservations systems, and coordinating with other departments to ensure smooth operations.Key Responsibilities:Guest Services: Greet guests warmly upon arrival, check them in and out efficiently, and provide information about the property amenities, local attractions, and services. Handle guest inquiries, requests, and complaints promptly and professionally, ensuring guest satisfaction.Reservations Management: Receive and process reservations via phone, email, and online booking platforms. Confirm bookings, collect payment information, and update reservation systems accurately. Manage room inventory and ensure availability is up-to-date.Administrative Support: Perform general office duties such as answering phone calls, responding to emails, and managing correspondence. Maintain cleanliness and organization of the reception area and keep inventory of office supplies.Coordination: Collaborate with housekeeping, maintenance, and other departments to ensure timely preparation of accommodations, address guest requests, and resolve issues efficiently. Communicate effectively with colleagues to maintain smooth operations.Financial Transactions: Process guest payments, issue invoices, and maintain accurate records of financial transactions. Handle cash, credit card transactions, and reconcile accounts as needed.Compliance and Security: Ensure compliance with company policies and procedures, including safety and security protocols. Monitor the premises for any suspicious activities and report any concerns to appropriate personnel.Customer Relationship Management: Build and maintain positive relationships with guests to encourage repeat visits and positive reviews. Seek opportunities to enhance the guest experience and provide personalized service.Emergency Response: Act as a point of contact during emergencies, such as medical incidents or facility issues, and follow established procedures to ensure the safety and well-being of guests and staff.Job Type: Full-timePay: From AED3,000.00 per month

Sales Executive

Marriott International

<div>Additional Information 
Job Number26020304 
Job CategoryRooms &amp; Guest Services Operations 
LocationAloft Dubai Creek, Baniyas Road, Deira, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. 
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Aloft, we aren&rsquo;t your typical hotel&mdash;but we aren&rsquo;t too cool for school either. We&rsquo;re here to be our guests&rsquo; launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they&rsquo;re in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We&rsquo;re looking for confident self-expressers who aren&rsquo;t afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Guest Experience Supervisor

Ren decors

Job Summary:We are looking for a professional and well-presented Receptionist to manage our front desk operations and provide administrative support to HR and Accounts departments. The ideal candidate should be organized, courteous, and capable of handling multiple tasks efficiently.Key Responsibilities:Front Office ManagementGreet and welcome visitors in a professional mannerManage reception area and ensure it is tidy and presentableHandle incoming and outgoing correspondenceTelephone &amp; CommunicationAnswer, screen, and forward incoming phone callsTake accurate messages and ensure timely follow-upsHandle client inquiries professionallyAdministrative SupportAssist HR department with documentation and filingSupport Accounts department with basic documentation tasksMaintain records, files, and office documentationCoordinate courier deliveries and office suppliesRequirements:Female candidate preferredProven experience as a Receptionist or Front Office ExecutiveGood communication skills in englisjProficiency in MS Office (Word, Excel, Outlook)Presentable, polite, and professional attitudeAbility to multitask and work under pressurePreferred Qualifications:Experience in UAE (1&ndash;2 years preferred)Familiarity with HR and Accounts documentationSalary &amp; Benefits:Salary: [Mention Range]Visa + Medical Insurance as per UAE Labour LawOther benefits as per company policyJob Type: Full-timePay: AED3,000.00 - AED4,000.00 per month

Receptionist (Philippine national)

Smart Alliance Real Estate LLC

Job descriptionSmart Alliance Group is seeking a professional ,polite and well-presented Receptionist to manage front desk operations and provide administrative support.In this role, you will be the first point of contact for our clients and visitors, responsible for creating a welcoming environment and ensuring smooth front desk operations.You will manage incoming calls, greet guests, and provide administrative support to the team, contributing to our commitment to exceptional service.Key Responsibilities<ul><li>Greet and assist visitors in a courteous and professional manner</li><li>Answer, screen, and direct phone calls and emails</li><li>Manage visitor registration and office access procedures</li><li>Schedule meetings and coordinate meeting rooms</li><li>Manage incoming calls, redirecting them to the appropriate department.</li><li>Maintain front desk cleanliness and organization</li><li>Coordinate with internal departments as required</li><li>Proficient in Microsoft Office applications.</li><li>Hands-on experience with office equipment (e.g. fax machines and printers).</li><li>Strong verbal and written communication skills in English, with proficiency in Hindi.</li></ul>Salary : AED2,000 &ndash; AED2,500Job Type: Full-timeJob Type: Full-time

Front Desk Receptionist

Explore 1712+ Front office associate in Dubai this February. Find roles across top companies and apply now to boost your career.