hse officer

safety officer

front desk receptionist

office assistant

office administrator

front office associate

The First Group Hospitality

<div>Overview:
<p>
Citadines Metro Central offers spacious, modern apartments in the heart of Dubai, with 208 fully furnished units tailored for short and extended stays. Guests benefit from convenient amenities, including a gym, pool, caf&eacute;, and easy access to transport links, making Citadines Metro Central an oasis of calm amid the city. Operated by The Ascott Limited, it reflects the brand&rsquo;s commitment to comfort and convenience.</p><p></p><div><b><br>
About The First Group Hospitality</b></div><div><br>
The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.</div><div></div><div><br>
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.</div><div></div><div><br>
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.</div><br>
<div></div>
Job Description:
<p>
Citadines Metro Central is looking for a motivated Front Office Intern to support daily front desk operations and deliver excellent guest service. This internship provides hands-on exposure to hospitality operations and an opportunity to develop professional skills in a dynamic hotel environment. Key responsibilities include:</p><ul><li><div>
Assist in welcoming guests in a warm, professional, and courteous manner in line with brand standards.</div></li><li><div>
Support the check-in and check-out process, ensuring accuracy and efficiency.</div></li><li><div>
Handle guest inquiries, requests, and basic complaints promptly, escalating when necessary.</div></li><li><div>
Answer and direct phone calls, emails, and other guest communications professionally.</div></li><li><div>
Assist with room allocations, key issuance, and maintaining accurate guest records in the PMS system.</div></li><li><div>
Coordinate with Housekeeping and Maintenance to ensure room readiness and guest satisfaction.</div></li><li><div>
Provide information about property facilities, services, and local attractions.</div></li><li><div>
Support daily cash handling procedures and basic billing processes.</div></li><li><div>
Maintain cleanliness and organization of the front desk and lobby area.</div></li><li><div>
Observe and learn standard operating procedures, service standards, and brand guidelines.</div></li><li><div>
Assist the Front Office team with administrative tasks and daily reports as required.</div></li></ul>
Desired Skill &amp; Expertise:
<ul><li><div>
Currently pursuing a diploma or degree in Hospitality Management, Tourism, or a related field.</div></li><li><div>
Strong interpersonal and communication skills (verbal and written).</div></li><li><div>
Customer-focused with a friendly and professional demeanor.</div></li><li><div>
Good organizational and multitasking abilities.</div></li><li><div>
Basic computer literacy (MS Office); familiarity with Property Management Systems is an advantage.</div></li><li><div>
Ability to work in a fast-paced environment and flexible shifts, including weekends and holidays.</div></li><li><div>
Attention to detail and a high level of accuracy.</div></li><li><div>
Positive attitude, willingness to learn, and strong team player mindset.</div></li><li><div>
Well-groomed appearance in line with hospitality standards.</div></li></ul></div><div></div>

Front Office Intern

Raffles

<div><b>Company Description</b><p><b><br>
Raffles Hotels &amp; Resorts</b></p><p>
The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment.</p><p><b>
Raffles Dubai</b></p><p>
An architectural surprise inspired by an Egyptian aesthetic, 5-star Raffles Dubai offers the luxury of city-centre space, impeccable service and sophisticated Asian style. A 15-minute drive from Dubai International Airport, it is ideally located in the business and shopping district, adjacent to Wafi Mall and close to the magnificent Khan Murjan souk and the convention centres.</p><p><b>
About the Application Process:
</b></p><p>At Raffles, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.</p><b><br>
Job Description</b><p><br>
We invite you to join the world of luxury hospitality at Raffles Dubai as our new Front Office Agent. The purpose of this position is to manage all activities relevant to the Front Desk such as the reception, check in / out, cashiering, foreign exchange and assisting guest with inquiries. This position reports to Front Office Supervisor.</p><p><b>
KEY ROLES &amp; RESPONSIBILITIES</b></p><ul><li>
Register and room all guest arrivals according to established procedures</li><li>
Perform check in, check out and room change procedures and ensure all data are accurately entered into the hotel system</li><li>
Maintain cashier float and ensure accurate daily report of all money received</li><li>
Cash hotel guests&rsquo; personal and travelers checks and assist with currency exchange</li><li>
Keep abreast of all modifications to accounting policies and procedures</li><li>
Attend to guests&rsquo; request of using the service of safety box at all times</li><li>
Knowledgeable of all special promotion procedures for programs such as Seasonal Packages, Frequent Flyers Programs, and also Hotels Group Loyalty programs</li><li>
Attend to guest&rsquo;s complaints, inquiries and requests, refer problems to supervisor/Assistant Manager if he/she unable to assist</li><li>
Is familiar with other Raffles properties so that guest indicating any next destination on the registration card can be &ldquo;sold&rdquo; an onward booking to another Raffles property</li><li>
Ensure that the guests depart the hotel with a positive impression of hotel service</li><li>
Perform the audit balances and prepare all reports for audit in an orderly fashion</li><li>
When on night shift, check night report, prepare morning report and prepare all necessary forms for guest arrivals</li><li>
Maintain comprehensive knowledge of standard reservation procedures</li><li>
Maintain exemplary department standards of behavior and appearance and attitude</li><li>
Ensure front desk work area is kept clean and in an orderly state at all times</li><li>
Is fully aware of the Credit policy</li><li>
Adhere to OH&amp;S policies and procedures</li><li>
Perform related duties and special projects assigned</li></ul><br>
<b>
Qualifications</b><p><b><br>
What will you bring to this role?</b></p><p><b>
PERSONAL ATTRIBUTES</b></p><ul><li>
Strong written and verbal communication skill in English</li><li>
Able to develop rapport with and gain support from Colleagues and Management staff</li><li>
Ability to work cohesively with co-workers as part of a team</li><li>
Ability to focus attention on guest needs, remaining calm and courteous at all times</li><li>
Ability to promote positive relations with all guests and patrons</li><li>
Able to exercise good judgment with difficult guests</li><li>
Understanding and ability to work in a multi-cultural environment</li><li>
Embrace the Raffles brand promise and luxury in your role and in all your interactions.</li><li>
Foster an inclusive environment where every individual feels valued and respected</li></ul><p><b>
QUALIFICATIONS</b></p><ul><li>
Post Secondary Education or relevant qualifications in Hotel Management</li><li>
Arabic or a European language capability</li></ul><p><b>
EXPERIENCE</b></p><ul><li>
Minimum 2 years Guest Relations experience preferably in a four or five star hotel</li></ul><br>
<b>
Additional Information</b><p><b><br>
Employee Benefits:
</b><br>
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, <b>discounted stays across Fairmont &amp; Raffles properties</b>, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.</p><p><b>
Our Values</b></p><p>
Respect:<br>
We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.</p><p>
Excellence:<br>
We make genuine connections, and we cherish every opportunity to make the people around us feel special.
</p><p>Belonging:<br>
We celebrate our differences. We support each other and we always stand together.
</p><p>Empowerment:<br>
We have authority to take initiative and anticipate moments that create unforgettable experiences.
</p><p>Integrity:<br>
We build trust through mutual respect and being authentic.
</p><p><b>Diversity &amp; Inclusion</b></p><p>
Raffles is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.</p></div>

Front Office Agent

<div><b>Company Description</b><p><br>
An architectural surprise inspired by an Egyptian aesthetic, 5-star Raffles Dubai offers the luxury of city-centre space, impeccable service and sophisticated Asian style. A 15-minute drive from Dubai International Airport, it is ideally located in the business and shopping district, adjacent to Wafi Mall and close to the magnificent Khan Murjan souk and the convention centres.</p><b><br>
Job Description</b><p><b><br>
PURPOSE OF POSITION</b></p><p>
To be responsible for all activities relevant to Raffles Club guests such as the reception, private check in / out, cashiering, foreign exchange and assisting guests with inquiries.</p><p><b>
KEY ROLES &amp; RESPONSIBILITIES</b></p><ul><li>
Greet guests at all times in a friendly and helpful manner</li><li>
Register and room all Raffles Club guest arrivals according to established procedures</li><li>
Perform check-in, check-out and room change procedures and ensure all data is accurately entered into the hotel system</li><li>
Liaise closely with Butlers to escort and do follow-ups on guest requests or requirements</li><li>
Maintains cashier float and ensure accurate daily report of all money received</li><li>
Cashes hotel guests&rsquo; personal and travelers checks and assists with currency exchange</li><li>
Keeps abreast of all modifications to accounting policies and procedures</li><li>
Knowledgeable of all special promotion procedures for programs such as Seasonal Packages, Frequent Flyers Programs and Hotel Loyalty programs (Raffles Ambassadors)</li><li>
Attend to guest&rsquo;s complaints, inquiries and requests; refer problems to supervisor/Assistant Manager if he/she unable to assist</li><li>
Is familiar with other Raffles properties so that guests indicating any next destination on the registration card can be &ldquo;sold&rdquo; on an onward booking to another Raffles property</li><li>
Ensure that guests depart the hotel with a positive impression of the hotel service</li><li>
Perform audit balances and prepare all reports for audit in an orderly fashion</li><li>
Maintain comprehensive knowledge of standard reservation procedures</li><li>
Offer secretarial duties for guests such as faxing, posting, copying, scanning etc.</li><li>
Maintain exemplary department standards of behavior and appearance and attitude</li><li>
Ensure that Reception and Lounge work area is clean and in an orderly state at all times</li><li>
Performs related duties and special projects assigned</li><li>
Adhere to OH&amp;S policies and procedures</li><li>
Set up for Breakfast, High-Tea &amp; Cocktail Hour &amp; ensure timely replenishment of amenities</li><li>
Forecast weekly stock intake on food and beverage in the lounge</li></ul><br>
<b>
Qualifications</b><p><b><br>
PERSONAL ATTRIBUTES</b></p><ul><li>
Good level of engagement with guests</li><li>
Ability to work cohesively as a team with a multi-cultural workforce</li><li>
Excellent communication skills</li><li>
High level of integrity, enthusiasm, dedication, support for continuous improvement</li><li>
Good knowledge of Front Office and F&amp;B Operations</li></ul><p><b>
QUALIFICATIONS</b></p><ul><li>
Post Secondary school education or Diploma from School for Tourism &amp; Hotel Management<b>
</b></li></ul><p><b>EXPERIENCE</b></p><ul><li>
Minimum 1 - 2 years&rsquo; relevant experience in customer service/guest relations</li></ul><br>
<b>
Additional Information</b><p><br>
Raffles Dubai Sheikh Rashid Road, Wafi121800 Dubai, United Arab Emirates</p></div>

Raffles Club Agent

Vintage Grand Hotel

<p>Discover unmatched elegance at Marriott Hotel Production City, Dubai, a five-star premium hotel offering club rooms and executive suites in the heart of Dubai Production City.</p><p>Designed for discerning travelers, the hotel blends world-class amenities with exceptional service, setting a new benchmark in hospitality. Indulge at every turn with multi-cuisine dining, a relaxed poolside bar, and an outdoor terrace featuring shisha, handcrafted beverages, and light bites. Rejuvenate at the full-service spa and salon or stay energized in the modern fitness center.</p><p>Spacious rooms and elegant suites combine contemporary design with superior comfort, ideal for short stays or extended retreats. Guests also enjoy a complimentary shuttle service to key Dubai attractions for a seamless stay. At Marriott Hotel Production City, Dubai, every detail is crafted to exceed expectations whether you&rsquo;re traveling for business, leisure, or a family getaway.</p><p><b>Position Outline</b></p><p>The Telephone Operator is responsible for managing all incoming and outgoing calls within the hotel. The role ensures professional, timely, and courteous handling of guest and internal communications, while supporting smooth hotel operations and guest services.</p><p><b>Key Responsibilities</b></p><ul><li>Answer, screen, and transfer incoming calls promptly and professionally.</li><li>Provide information, assistance, and services to guests and staff.</li><li>Handle wake-up calls, guest messages, and emergency call procedures efficiently.</li><li>Maintain accurate call logs, reports, and records.</li><li>Coordinate with hotel departments (Front Office, Housekeeping, F&amp;B, etc.) to ensure seamless communication.</li><li>Support front office and operational tasks as needed.</li><li>Adhere to hotel policies, confidentiality standards, and professional communication protocols.</li></ul><p><b>Experience</b></p><ul><li>1&ndash;3 years&rsquo; experience as a Telephone Operator, Front Office Associate, or similar role in 4&ndash;5 star hotels.</li><li>Familiarity with hotel PBX/telephone systems and PMS software preferred.</li><li>Experience handling high-volume calls professionally and efficiently.</li></ul><p><b>Skills &amp; Competencies</b></p><ul><li>Excellent verbal communication and telephone etiquette.</li><li>Strong listening, multitasking, and problem-solving skills.</li><li>Professional, courteous, and guest-focused demeanor.</li><li>Ability to work under pressure in a fast-paced environment.</li><li>Basic IT and PMS system knowledge.</li></ul><p>Job Types: Full-time, Contract<br/>Contract length: 24 months</p>

Telephone Operator

CBRE Excellerate

<div>
 <strong>
  Job Purpose
  <br/>
  <br/>
 </strong>
 The Workplace Coordinator/Receptionist is the central point of contact for the office, ensuring smooth day-to-day operations, excellent front-desk service, and efficient facilities coordination. This role blends administrative excellence with workplace support, vendor coordination, and client-facing responsibilities to maintain a productive, organized, and welcoming environment
 <br/>
 <br/>
 <strong>
  Key Tasks
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Front Desk &amp; Guest Management:
  </li>
  <li>
   Ensure reception coverage during business hours, providing a professional and welcoming experience for clients, visitors, and colleagues.
  </li>
  <li>
   Manage visitor check-in, guest coordination, and meeting room setup (internal and external).
  </li>
  <li>
   Serve as site admin for Zoom Workspace for room bookings and Freespace (ZWR) for desk booking.
  </li>
  <li>
   Office &amp; Facilities Coordination:
  </li>
  <li>
   Schedule and track preventive maintenance (PPM) for soft and hard services.
  </li>
  <li>
   Report maintenance or civil works needs to the building team and follow up to completion.
  </li>
  <li>
   Oversee daily floor checks and respond to client needs promptly.
  </li>
  <li>
   Maintain storerooms using the 6S method &mdash; organized, clean, and well-documented.
  </li>
  <li>
   Monitor and replenish pantry, stationery, hygiene, and MEP consumables by coordinating with vendors and tracking stock levels.
  </li>
  <li>
   Oversee office cleanliness, ensuring custodial staff thoroughly clean all areas and regularly sanitize high-touch surfaces in line with health and safety standards.
  </li>
  <li>
   Procurement &amp; Vendor Support:
  </li>
  <li>
   Manage procurement of office supplies and FM-related materials via the FM procurement portal.
  </li>
  <li>
   Obtain quotes, send inquiries, place orders, and track deliveries for consumables.
  </li>
  <li>
   Prepare work and purchase orders, assist with invoice processing and documentation, and follow up on submissions to ensure timely payment.
  </li>
  <li>
   Coordinate with registered vendors and in-house teams for service delivery.
  </li>
  <li>
   Administration &amp; Reporting:
  </li>
  <li>
   Create, maintain, and update trackers, reports, and filing systems (digital and physical).
  </li>
  <li>
   Store and organize FM documents (service reports, delivery notes, AMC, etc.) in Microsoft Teams.
  </li>
  <li>
   Support the P&amp;A team and assist with onboarding (e.g., access card coordination).
  </li>
  <li>
   Communication &amp; IT Support:
  </li>
  <li>
   Manage incoming calls, emails, and correspondence professionally and promptly.
  </li>
  <li>
   Handle incoming and outgoing mail and couriers efficiently.
  </li>
  <li>
   Provide basic IT support: Wi-Fi access, printer setup, and AV assistance for meetings.
  </li>
  <li>
   Compliance &amp; Safety:
  </li>
  <li>
   Follow all Health, Safety &amp; Environment (HSE) protocols.
  </li>
  <li>
   Report incidents to the HSE portal and assist with documentation.
  </li>
  <li>
   Maintain confidentiality of personal and company information in line with internal policies.
  </li>
  <li>
   Events &amp; Projects:
  </li>
  <li>
   Support planning and execution of office events and ad-hoc projects.
  </li>
  <li>
   Contribute ideas to improve administrative and facilities processes (e.g., tracker systems, workflow efficiency).
  </li>
  <li>
   General:
  </li>
  <li>
   Perform other duties as assigned.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Education &amp; Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Diploma or Associate Degree in Business Administration, Facilities Management, or a related field (preferred).
  </li>
  <li>
   02+ years of experience in an administrative, receptionist, or workplace support role.
  </li>
  <li>
   Prior experience in a facilities or FM-supported environment is highly desirable.
  </li>
  <li>
   Familiarity with procurement processes, vendor coordination, and office operations.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Key Skills &amp; Competencies
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strong organizational and time management skills
  </li>
  <li>
   Excellent communication and client-facing presence
  </li>
  <li>
   Proficiency in Microsoft Office, Teams, and digital tracking systems
  </li>
  <li>
   Proactive, detail-oriented, and solution-driven
  </li>
  <li>
   Ability to multitask in a fast-paced environment
  </li>
  <li>
   Discreet and professional with confidential information
  </li>
  <li>
   Oversee the cleanliness of the office and ensure custodial staff thoroughly clean all areas, including every nook and cranny. High-touch surfaces (such as door handles, light switches, and shared equipment) should be sanitized regularly.
  </li>
 </ul>
</div>


Workplace Coordinator / Receptionist

28 Lightbulbs

<p><b>Junior Associate &ndash; Operations</b></p><p><b>Location: Dubai Silicon Oasis, Dubai, UAE</b><br/><b>Salary: AED 4,000/month</b><br/><b>Job Type: Full-time</b></p><p><b>About the Role</b></p><p>Are you detail-oriented, proactive, and passionate about growing your career in finance and administration? We&rsquo;re looking for a <b>Junior Associate &ndash; Operations</b> to join our Finance &amp; Administration team at <b>Love That Design</b>.</p><p>In this role, you&rsquo;ll gain hands-on experience, learn from industry professionals, and help keep our operations running smoothly. You&rsquo;ll play a key role in financial processes, compliance, administration, and office management - all while being part of a collaborative and supportive team.</p><p>This is an o<b>n-site role</b>, so candidates must either reside in Dubai Silicon Oasis or be willing to commute.</p><p><b>What You&rsquo;ll Do</b></p><p><b>Finance Responsibilities:</b></p><p>- Assist with bookkeeping, accounts payable/receivable, and payroll processing.<br/>- Support preparation of financial reports, VAT submissions, and corporate tax filings.<br/>- Handle petty cash, reimbursements, and invoice processing.<br/>- Track budgets, expenses, contracts, and sales-related financial documents.<br/>- Ensure compliance with internal policies and finance-related regulations.</p><p><b>Administration &amp; Operations:</b></p><p>- Manage legal documents, visas, trade licenses, and Free Zone/government compliance.<br/>- Process ID cards, NOCs, salary certificates, offer letters, and contracts.<br/>- Coordinate travel, onboarding, company events, and IT/registration needs.<br/>- Oversee office supplies, maintenance, and facilities.<br/>- Assist with recruitment administration: job postings, CV screening, interviews, and candidate assessments.<br/>- Support visa and PRO processes to ensure timely compliance.<br/>- Maintain organized digital and physical records.</p><p><b>Who We&rsquo;re Looking For</b></p><p><b>- Education: </b>Bachelor&rsquo;s in Accounting, Finance, or related field.<br/><b>- Experience:</b> 3+ years in finance and administration with seamless operations management.<br/><b>- Skills:</b> Strong financial and administrative skills, detail-oriented, organized, and tech-savvy.<br/><b>- Personal Traits:</b> Self-motivated, deadline-driven, accountable, empathetic, tenacious, and passionate about Architecture, Interior, or Product Design.</p><p><b>Why Join Us</b></p><p>At <b>Love That Design</b>, your contributions make a difference. You&rsquo;ll be part of a professional, collaborative environment, with opportunities to learn, grow, and support the smooth running of our office.</p><p>Job Type: Full-time</p><p>Pay: AED4,000.00 per month</p><p>Application Question(s):</p><ul><li>1) Which area are you currently located in? (DSO, Dubai Land, International City, Warsan, or other &ndash; please specify)</li><li>2) If you are not located in DSO, are you willing to relocate to DSO for this role? (Yes/No)</li><li>3) What is your highest educational qualification?</li><li>4) Briefly describe your finance and admin responsibilities in previous roles.</li><li>5) Briefly introduce yourself and explain your professional communication style.</li><li>6) What are your salary expectations for this role?</li><li>7) How comfortable are you with calls, greeting visitors, and other front-facing tasks? Give examples if possible.</li><li>8) What makes you the best fit for this role?</li><li>9) How do  you stand out from other candidates applying for this role?</li></ul>

Junior Associate - Operations

AMBER BUILDING CONTRACTING L.L.C - KHALID AL ATTAR GROUP

<ul><li>Welcome guests in a warm and professional manner</li><li>Handle check-in and check-out procedures efficiently</li><li>Verify guest details and process payments</li><li>Respond to guest inquiries and requests promptly</li><li>Coordinate with Housekeeping and other departments</li><li>Handle guest complaints professionally</li><li>Maintain accurate guest records using PMS (Opera preferred)</li><li>Ensure lobby presentation and service standards are maintained</li></ul><p>Job Type: Full-time</p><p>Pay: AED1,400.00 - AED1,800.00 per month</p>

Front Desk Officer

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