office administrator

front desk receptionist

office assistant

front office manager

office manager

front office coordinator

Hilton

<div>The Director of Front Office oversees all operational aspects of the Front Office Department, including Front Desk, Concierge, Personal Concierge and Personal Assistant services. This role ensures a seamless guest experience that aligns with the Forbes Travel Guide Five-Star standards. Reporting directly to the Director of Operations, the role is responsible for the smooth operation of the entire Front Office department, maintaining luxury guest experiences and inspiring a highly skilled team to deliver refined, personalized, and memorable services. With a strong emphasis on the guest journey and luxury service, the Director of Front Office ensures that every detail contributes to establishing the Front Office as a sanctuary of excellence within the hotel.</div>
 <div>What will I be doing?
 
As a Director of Front Office, you are responsible for overseeing all Front Office operations and leading the department to deliver an exceptional and personalized guest experience in line with brand standards, Forbes Travel Guide requirements, and luxury hospitality expectations. You will also be accountable for achieving revenue objectives, managing guest feedback, and driving continuous service excellence. Your key responsibilities include, but are not limited to, the following:
Operational Responsibilities
<ul><li>Oversee the day-to-day operations of the Front Office department, including Front Desk, Concierge, Personal Concierge, Personal Assistant services, guest journey management, valet services, and traffic movement, ensuring seamless, elevated service delivery at all times.
</li><li>Lead and manage Front Office systems, including OnQ, ensuring accuracy of check-in and check-out processes, reporting, KPIs, and monitoring daily arrival and departure movements.
</li><li>Manage Synergy and Kipsu platforms, ensuring all processes are followed in accordance with brand and company standards.
</li><li>Oversee all financial and transactional activities within the Front Office, ensuring compliance with internal controls and audit requirements.
</li><li>Ensure all administrative duties are completed daily, weekly, and monthly in line with company standards.
</li><li>Manage room allocations in accordance with guest preferences, profiles, and arrival times to maximize satisfaction and loyalty.
</li><li>Coordinate closely with Housekeeping and other operational departments to ensure smooth arrivals, departures, and room readiness.
</li><li>Drive performance against established targets, including Hilton Honors enrollments, upselling initiatives, and guest engagement metrics.
</li><li>Ensure guest arrival and departure experiences are consistently in line with Forbes Travel Guide standards.
</li>Ensure clear, effective, and consistent communication between team members and leadership to support operational alignment and engagement. 
<li>
 
</li></ul>People &amp; Leadership
<ul><li>Inspire and motivate the team to consistently deliver exceptional service and the highest standards of hospitality.
</li><li>Recognize and reward strong performance by managing a team member recognition program in line with company expectations.
</li><li>Recruit Front Office team members and leaders in accordance with company policies and statutory requirements.
</li><li>Proactively address underperformance through coaching and discussions, and where necessary, initiate formal disciplinary procedures in line with HR policies.
</li><li>Ensure vacation planning is completed, regularly updated, and aligned with operational and business requirements.
</li><li>Support succession planning by setting clear KPIs, maintaining training calendars, overseeing appraisals, and providing ongoing feedback and coaching.
</li>Ensure all Front Office team members consistently maintain a neat, clean, and well-groomed appearance in accordance with brand standards. 
<li>
</li></ul> 
Financial Responsibilities
<ul><li>Manage the Front Office departmental financial targets and P&amp;L, including upselling forecasts and accruals.
</li><li>Monitor and control departmental expenses to ensure alignment with approved budgets.
</li>Oversee all financial transactions, risk management, and audit requirements, ensuring full compliance with company policies and controls. 
<li>
</li></ul> 
Commercial Responsibilities
<ul><li>Manage all incremental revenue through effective guidance and coaching on room and breakfast upselling strategies.
</li><li>Ensure the consistent promotion and recommendation of hotel facilities and services to maximize overall hotel revenue.</li></ul></div>
 <div>What are we looking for?
The Director of Front Office for the Waldorf Astoria Dubai International Financial Centre is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the below skills and characteristics:
<ul><li>Previous experience as Director of Front Office in a luxury hotel brand
</li><li>Strong leadership and communication skills with a passion for delivering exceptional guest service.
</li><li>Exceptional professional presence, supported by impeccable grooming standards
</li><li>Excellent people management skills
</li><li>Solid knowledge of Forbes Standards
</li><li>Flexibility to respond to a range of different work situations.
</li><li>Solid track record in maximizing guest satisfaction scores
</li><li>Strong knowledge of the local UAE market
</li>Proficiency with computers and computer programs, including Microsoft Word, PowerPoint 
<li>
</li></ul> 
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Experience working with Forbes Standards
</li><li>Previous experience in UAE
</li>Relevant qualifications and educational background 
<li>
 
</li></ul>What will it be like to work for Waldorf Astoria Hotels &amp; Resorts?
Waldorf Astoria provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates a singular experience. If you understand the value of personalized attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for!</div>
 <div><div><div>Join an Award-Winning Workplace Culture
 
</div><div>At Hilton, we don&rsquo;t just deliver exceptional experiences for our guests&mdash;we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we&rsquo;ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
</div><div>Our award-winning culture has earned us repeated recognition on the World&rsquo;s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we&rsquo;re setting new standards for the future of travel.
</div><div>Whether you&rsquo;re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career&mdash;and help us make every stay a little more magical.
</div></div><div>Curious about life at Hilton? Explore our Careers Blog to see why we&rsquo;re more than a great place to stay&mdash;we&rsquo;re a great place to work.</div></div>

Director of Front Office at Waldorf Astoria Dubai International Financial Centre

Reliance Facilities Management

Job Description &middot; The Facilities Coordinator will provide administrative support to the Facilities Manager and the organization, manage office functions including: Work Order coordination, Security badge and access assignments, database management, daily office operations, coordination of budgeting/accounting systems, maintaining office records, and providing general support services for the divisional staff.&middot; The Facilities Coordinator, under the supervision of the Facilities Manager, will manage all outside contractors in support of the Facilities Department, including maintaining records and contracts, coordinating project activities, and providing scheduling supportEssential Job Functions:&middot; Assist the operation manager on the day-to-day operations.&middot; Documented violation to inform HR for all facility issues related to employees&middot; CAFM implementation and regular coordination with the FM software vendor on teething problems in the implementation&middot; Generation of reports related to overdue jobs which could be due to materials procurement, manpower&middot; Preparation of MMR&rsquo;s for FM AMC sites&middot; Calling up vendors for getting quotes/specifications related to specific ADHOC jobs&middot; Preparation/review of quotes/contracts/agreements&middot; Quotation approval follow ups with client and updates in the Quotation tracker&middot; Getting service reports/overtime details from site supervisors/technicians for the preparation of Weekly reports.&middot; Maintain strong working relationships with our vendors&middot; Review purchasing agreements with vendors and maintain open lines of communications with those vendors&middot; Follows HSE (Health, Safety and Environmental) procedure implemented by company rules and procedures&middot; Contract related communication with vendors.&middot; Cash Advance will be prepared by self for any ADHOC works whenever required with line approval from Management.&middot; WCR&rsquo;s prepared and shared for invoicing purpose and recorded in the Tracker.&middot; Documenting processes and keeping maintenance records.&middot; Monitoring maintenance budget spending.&middot; Set up, maintain, and organize department's central files, information, filing, and messages.&middot; Drivers log in and time sheet everyday for all vehiclesFacilities Coordinator Requirements:&middot; Bachelor's or associate degree in project management, or similar.&middot; A completed course in facilities management will be advantageous.&middot; A minimum of 3-4 years of experience in facility coordination, project management, or real estate.&middot; Proficiency in Facilities Management (FM) software.&middot; Extensive experience in building and equipment maintenance.&middot; Advanced knowledge of maintenance planning and schedules.&middot; Ability to respond to building emergencies.&middot; In-depth knowledge of building safety regulations and security protocols.&middot; Proficiency in office software, such as Microsoft Word, Excel, and Outlook Express.&middot; Excellent organizational and communication skills.&middot; Has the ability to do multi taskPay: AED4,000.00 - AED5,000.00 per monthExperience:<ul><li>FM Coordinator: 2 years (Preferred)</li><li>CAFM Coordinator: 2 years (Preferred)</li><li>Facilities management: 2 years (Preferred)</li></ul>Work Location: In person

FM Coordinator

Marriott International

<div>Additional Information 
Job Number26105062 
Job CategoryRooms &amp; Guest Services Operations 
LocationWest Crescent, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>JOB SUMMARY 
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul> 
CORE WORK ACTIVITIES 
Maintaining Guest Services and Front Desk Goals
<ul><li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li></ul>
<ul><li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.</li></ul>
<ul><li>Understands the impact of department&rsquo;s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.</li></ul> 
Supporting Management of Front Desk Team
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and building mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serving as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul>
<ul><li>Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals.</li></ul>
<ul><li>Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Ensures employees understand customer service expectations and parameters.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul> 
Managing Projects and Policies
<ul><li>Implements the customer recognition/service program, communicating and ensuring the process.</li></ul>
<ul><li>Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.</li></ul>
<ul><li>Supervises same day selling procedures to maximize room revenue and control property occupancy.</li></ul>
<ul><li>Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li></ul> 
Supporting Human Resource Activities
<ul><li>Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.</li></ul>
<ul><li>Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.</li></ul>
<ul><li>Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li></ul>
<ul><li>Participates in employee progressive discipline procedures.</li></ul> 
Additional Responsibilities
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li></ul>
<ul><li>Performs all duties at the Front Desk as necessary.</li></ul>
<ul><li>Runs Front Desk shifts whenever necessary.</li></ul>
<ul><li>Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Hotels&rsquo; mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We&rsquo;re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests&rsquo; passions to life. If you are original, innovative, and always looking towards the future of what&rsquo;s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Welcome Office Manager

<div>Additional Information 
Job Number26105695 
Job CategoryRooms &amp; Guest Services Operations 
LocationAl Emreef Street, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>JOB SUMMARY 
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul> 
CORE WORK ACTIVITIES 
Maintaining Guest Services and Front Desk Goals
<ul><li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li></ul>
<ul><li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.</li></ul>
<ul><li>Understands the impact of department&rsquo;s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.</li></ul> 
Supporting Management of Front Desk Team
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and building mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serving as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul>
<ul><li>Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals.</li></ul>
<ul><li>Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Ensures employees understand customer service expectations and parameters.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul> 
Managing Projects and Policies
<ul><li>Implements the customer recognition/service program, communicating and ensuring the process.</li></ul>
<ul><li>Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.</li></ul>
<ul><li>Supervises same day selling procedures to maximize room revenue and control property occupancy.</li></ul>
<ul><li>Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li></ul> 
Supporting Human Resource Activities
<ul><li>Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.</li></ul>
<ul><li>Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.</li></ul>
<ul><li>Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li></ul>
<ul><li>Participates in employee progressive discipline procedures.</li></ul> 
Additional Responsibilities
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li></ul>
<ul><li>Performs all duties at the Front Desk as necessary.</li></ul>
<ul><li>Runs Front Desk shifts whenever necessary.</li></ul>
<ul><li>Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand &ndash; a collection of Europe's most celebrated and iconic properties &ndash; serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. 
<div>
 
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale &ndash; a portal to the destination&rsquo;s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Front Office Manager

Grand Central Hotel

Our hotel is looking for a Receptionist for our Front Office team. He/She will welcome guests, do check-ins and check-outs, deal with guest queries and provide prompt and professional guest service. Attend to guest requirements and ensure complete guest satisfaction.RECEPTIONIST DUTIES &amp; RESPONSIBILITIES:<ul><li>Welcome and greet guests in a friendly demeanor</li><li>Inform guests about the hotel rates and services</li><li>Sales of rooms through walk-ins and phone queries</li><li>Ensure proper room allocation</li><li>Register, check-in and check-out guests</li><li>Listen and respond to guest queries and requests both in-person and on phone</li><li>Liaise with necessary staff including housekeeping and maintenance to address any issues or complaints made by guests</li><li>Maintain a neat and orderly front desk and reception area</li></ul>QUALIFICATION AND WORK EXPERIENCE:<ul><li>2 - 3 years of practical experience in front office position in a hotel in UAE, preferably Dubai</li><li>good oral and written communication skills</li><li>strong working knowledge of relevant computer software including MS Office, Opera PMS and payment systems</li><li>strong presentation and platform skills and friendly demeanor</li></ul>Job Type: Full-timePay: AED1,500.00 - AED1,800.00 per monthWork Location: In person

Hotel Receptionist

Golden Sands Hotel Apartments

Skills Required:Must have a proven work experience as a Receptionist, Front Office Representative or similar roleMust have an excellent spoken and written communication skills.Must have an excellent customer service skills.Must have professional attitude and appearanceMust have an excellent organizational skillsMust have ability to be resourceful and proactive when issues ariseMust have a professional phone demeanor, hands-on experience with office equipment (e.g. fax machines and printers)Must have strong computer software proficiency.Must have multitasking and time-management skills, with the ability to prioritize tasksMust be able to handle cash and credit transactions.Must have ability to maintain calm, polite, and patient in stressful situations.As a Receptionist, you will be the first point of contact for our company. Our Receptionist&rsquo;s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role require working in shifts, so flexibility is a plus.Ultimately, a Receptionist&rsquo;s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.Duties &amp; Responsibilities:&middot; Greet and welcome guests as soon as they arrive at the front desk, recognized and maintain eye contact in accordance with hotel Brand service standards and the goals of GSHA.&middot; Demonstrate comprehensive knowledge of Front Office procedures and computer system.&middot; Deal with all guest requests promptly, taking personal responsibility to ensure guest satisfaction.&middot; Anticipate guest&rsquo;s needs through observation and offer prompt, efficient service either personally or through effective communication with other associates.&middot; Use guest name whenever possible in accordance with hotel standards.&middot; Be familiar with all room types, availability, rates, group movements, billing, daily events, promotions, VIP&rsquo;s.&middot; Handling guest messages, facsimiles, and mail, ensuring that the information is passed on is accurate, complete, and promptly delivered.&middot; Convey information and messages to appropriate personnel in a timely and efficient manner.&middot; Effectively communicate and liaise with associates on all levels, understanding the importance of teamwork within hotel operations.&middot; Be aware of facilities and points of interest within Dubai and surrounding areas to assist with any guest inquiries.&middot; Ensure all necessary information is obtained upon check-in, following hotel credit procedures.&middot; Be familiar with all vouchers and group billing procedures.&middot; Adhere to hotel credit procedures and policies at all times.&middot; Handle the guest checkout process, ensuring billing processes and manual postings are conducted in accordance with hotel standards.&middot; Maintain cash float and accurately handle money at all times.&middot; Be fully conversant and efficient in dealing with foreign currencies and their exchange rates in order to provide foreign exchange services to guests.&middot; Maintain daily logbook and conduct informative handover to next shift ensuring that all relevant information is passed on clearly.&middot; Maintain a clean and tidy work area in accordance with the hotel standards.&middot; Adhere to hotel policy regarding uniform and personal presentation.&middot; Ensure that your Manager is informed immediately of any emergency, security or health &amp; safety matter.&middot; Perform any additional duties as requested by Hotel Management.Pay: From AED10,000.00 per monthWork Location: In person

Receptionist (Emirati national only)

TALENT SPARK HR

We are looking for a Female Receptionist phillpines with a minimum of 2 years of relevant experience.Key Responsibilities<ul><li>Act as the first point of contact for visitors, clients, and callers.</li><li>Manage the front desk, incoming calls, and customer enquiries professionally.</li><li>Welcome visitors and notify the concerned employees upon arrival.</li><li>Manage the office telephone and communication system.</li><li>Perform general clerical and administrative tasks as required.</li><li>Maintain office filing, documentation, printing, and data-entry records.</li><li>Track and maintain records of all incoming and outgoing mails and courier items.</li><li>Respond to emails and urgent enquiries in a timely and professional manner.</li><li>Prepare invoices and send confirmation messages to customers on time.</li><li>Manage calendar bookings and notify the Operations Manager of appointments and schedules.</li><li>Guide customers and visitors to the appropriate office/location.</li><li>Maintain proper communication and coordination with internal departments.</li><li>Maintain records and tracking of company vehicle usage, including daily kilometer readings and vehicle-related information.</li><li>Assist with general office administration and other duties assigned by management.</li></ul>Qualifications &amp; Skills<ul><li>Minimum 2 years of experience as a Receptionist, Front Desk Executive, or similar role.</li><li>Excellent telephone, verbal communication, and listening skills.</li><li>Pleasant, calm, and professional personality.</li><li>Good customer service and interpersonal skills.</li><li>Administrative or clerical experience preferred.</li><li>Proficiency in MS Office (Word and Excel).</li><li>Good organizational and multitasking skills.</li><li>Bachelor's degree is preferred.</li></ul>Job Type: Full-timeWork Location: In person

Receptionist

Explore 320+ Front office coordinator in Dubai this August. Find roles across top companies and apply now to boost your career.