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business development executive

front office executive

REVORA Signature Real Estate L.L.C

<div>
 
 ✨ BUILD THE FUTURE OF A PREMIUM REAL ESTATE BROKERAGE WITH US ✨
 
 
 
 
 
 🚺 WE'RE HIRING
 
 
 
 
 
 Senior Real Estate Admin &amp; Front Office Executive
 
 
 
 
 
 💎 This is More Than a Job&hellip;
 
 
 It is an opportunity to become one of the founding pillars of a Premium Real Estate Brokerage Brand built on excellence, integrity, innovation and world-class client service.
 
 
 As one of the first core members of our organisation, you will work directly with the Company's Management &amp; Leadership, helping shape our culture, operations and long-term success while representing REVORA Signature with confidence and professionalism.
 
 
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 🎯 WHO WE ARE LOOKING FOR
 
 
 
 
 
 ✔ Experience &amp; Professional Excellence
 
 
 ✨ Elegant, confident, cheerful, approachable and exceptionally well-presented personality with a strong professional presence.
 
 
 ⚡ Highly organised, proactive, solution-oriented and capable of efficiently managing multiple responsibilities in a fast-paced environment.
 
 
 🏆 Minimum 4&ndash;5 years of proven experience in Dubai Real Estate Brokerage.
 
 
 🏙️ Strong knowledge of Dubai&rsquo;s leading developers, master communities and both Primary &amp; Secondary Market operations.
 
 
 
 
 
 🌍 Language &amp; Communication Skills
 
 
 🗣️ Excellent command of English (spoken and written) is essential.
 
 
 🌐 Knowledge of additional languages will be an added advantage, especially Arabic, Hindi, Russian or other commonly spoken languages in Dubai's real estate market.
 
 
 
 
 
 📞 Outstanding communication skills with exceptional telephone etiquette and professional client handling abilities.
 
 
 🤝 Excellent public relations skills with the ability to build and maintain strong relationships with clients, developers and business partners.
 
 
 🗂️ Strong administrative skills with attention to detail and the ability to manage documentation, coordination and daily office operations efficiently.
 
 
 
 
 
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 🏗️ Primary Market &amp; Off-Plan Real Estate Knowledge
 
 
 Good understanding of Dubai&rsquo;s Primary &amp; Off-Plan Real Estate Market, including:
 
 
 🏢 Knowledge of Dubai&rsquo;s leading developers, master communities, upcoming projects and launch activities.
 
 
 📋 Understanding of the complete off-plan sales process from client booking to commission collection.
 
 
 🤝 Coordination with developers, channel partners, sales teams and clients for smooth transaction management.
 
 
 📑 Knowledge of:
 
 
 ✔ Booking Forms &amp; Reservation Procedures
 
 
 ✔ Developer Registration Processes
 
 
 ✔ Client Documentation Requirements (KYC, Passport, Emirates ID, etc.)
 
 
 ✔ Payment Plans &amp; Project Milestones
 
 
 ✔ Commission Structures &amp; Developer Policies
 
 
 ✔ Booking Status Tracking &amp; Sales Documentation
 
 
 💰 Commission Administration &amp; Collection Process:
 
 
 ✔ Preparing and submitting commission invoices to developers/channel partners.
 
 
 ✔ Maintaining commission claim records and supporting documents.
 
 
 ✔ Following up with developers regarding invoice approvals and commission payment status.
 
 
 ✔ Maintaining accurate records of closed deals, pending commissions and payment schedules.
 
 
 ✔ Coordinating with accounts teams for commission reconciliation and payment tracking.
 
 
 📊 Maintaining updated records of:
 
 
 ✔ Off-plan inventory
 
 
 ✔ Unit availability
 
 
 ✔ Launch updates
 
 
 ✔ Price changes
 
 
 ✔ Payment plans
 
 
 ✔ Developer offers &amp; incentives
 
 
 ━━━━━━━━━━━━━━━━━━━━━━
 
 
 📑 Secondary Market Real Estate Knowledge
 
 
 Comprehensive knowledge of:
 
 
 ✔ Form A, B, I &amp; F
 
 
 ✔ Tenancy Contracts
 
 
 ✔ RERA Procedures
 
 
 ✔ Trakheesi System
 
 
 ✔ DLD Documentation
 
 
 ✔ Commission Agreements
 
 
 ✔ Property Transfer Documentation
 
 
 ✔ Property Management Administration
 
 
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 🌐 Property Portal &amp; Technical Expertise
 
 
 Proficiency in:
 
 
 🏡 Property Finder, Bayut, Dubizzle &amp; Others
 
 
 💻 CRM Systems
 
 
 📊 Microsoft Excel
 
 
 📄 Microsoft Word
 
 
 📧 Microsoft Outlook
 
 
 📁 Complete Real Estate Office Administration
 
 
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 🌟 BRAND REPRESENTATION &amp; CORPORATE ENGAGEMENT
 
 
 As one of the key faces of Revora Signature, you will represent the company alongside the Management team. The ideal candidate should possess the confidence, enthusiasm, excitement, positivity and professional presence to actively participate in:
 
 
 ✨ Developer Presentations
 
 
 🏗 Project Launch Events
 
 
 🤝 Developer &amp; Broker Networking Meetings
 
 
 🌍 Local &amp; International Roadshows
 
 
 🎉 Corporate Events &amp; Business Networking
 
 
 🏆 Luxury Brand Launches &amp; Industry Exhibitions
 
 
 ☕ Business Meetings &amp; Relationship Building Activities
 
 
 You should genuinely enjoy interacting with people, building professional relationships and confidently representing a premium luxury real estate brand.
 
 
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 💎 THE IDEAL CANDIDATE
 
 
 Revora Signature is a newly established brokerage with ambitious expansion plans. During our initial growth phase, every founding team member will contribute beyond their primary role until dedicated departments are fully established.
 
 
 We are therefore looking for someone who:
 
 
 ✔ Honest, trustworthy and dependable.
 
 
 ✔ Passionate about Real Estate &amp; enjoys learning new responsibilities.
 
 
 ✔ Is flexible and willing to multitask &amp; excited to grow with a fast-expanding Co.
 
 
 ✔ Takes ownership rather than waiting for instructions.
 
 
 ✔ Finds solutions instead of problems.
 
 
 ✔ Understands that building a successful Company requires teamwork and commitment.
 
 
 ✔Wants a long-term career rather than just another job.
 
 
 This opportunity is ideal for someone who wants to be part of creating something exceptional&mdash;not simply working within an already established organisation.
 
 
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 🌟 WHY JOIN REVORA SIGNATURE?
 
 
 This is a unique opportunity to join Revora Signature Real Estate LLC at the beginning of an exciting journey. As a growing boutique brokerage, we are driven by an ambitious vision to build a trusted premium Real Estate brand through excellence, integrity and exceptional client experiences. By joining us now, you'll do more than witness our growth&mdash;you'll help shape it. Your ideas, dedication and contributions will play an important role in building our foundation, culture and future.
 
 
 As the company grows, so will your career. We believe in recognising loyalty, rewarding performance and investing in people who grow with us. If you're looking for a long-term opportunity to make a meaningful impact while building your own professional future, we'd be delighted to welcome you to the Revora Signature family.
 
 
 
 
 
 What We Offer
 
 
 💰 Competitive Salary Package
 
 
 🛂 Employment Visa
 
 
 🩺 Medical Insurance
 
 
 🏖️ Annual Leave &amp; Paid Sick Leave Benefits
 
 
 💻 Company-Provided Laptop &amp; Complete Office Infrastructure Support
 
 
 🏢 Fully Equipped Premium Corporate Workspace
 
 
 🤝 Ethical, Professional &amp; Supportive Management
 
 
 📈 Excellent Career Growth &amp; Development Opportunities
 
 
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 📍 OFFICE LOCATION &amp; TIMINGS
 
 
 Revora Signature Real Estate L.L.C
 
 
 Office #606, Oxford Tower
 
 
 Business Bay
 
 
 Dubai, UAE
 
 
 Mon - Fri : 9.30am - 6.30pm
 
 
 Sat : 9.30am - 2.30pm
 
 
 Sun : Holiday
 
 
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 📩 HOW TO APPLY
 
 
 Please send the following to:
 
 
 📧 careers@revorasignature.ae
 
 
 
 ✅ Updated CV with latest Photograph
 
 
 
 
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 ⚠ IMPORTANT &mdash; PLEASE READ BEFORE APPLYING
 
 
 
 
 We kindly request every applicant to carefully read this advertisement in its entirety before submitting an application. This role has been described transparently so that you clearly understand our expectations, responsibilities and vision.
 
 
 
 
 Please apply only if you genuinely meet the required experience and are happy to embrace the role, responsibilities and growth journey outlined above.
 
 
 
 
 We highly value transparency and mutual respect. To ensure a smooth recruitment process, we prefer to engage with candidates who are fully aligned with the position before the telephonic and personal interview stages.
 
 
 
 
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 📞 Only shortlisted candidates will be contacted for an initial telephonic interview.
 
 
 
 
 Successful candidates will then be invited for a final face-to-face interview at our Business Bay office.
 
 
 
 
 
 
 REVORA Signature Real Estate L.L.C
 
 
 
 
 Building Trust Through Service &amp; Integrity
 
 
</div>

Senior Real Estate Admin & Front Office Executive

Blaura Wellness and Fitness Center LLC

Job SummaryWe are seeking an elegant, highly professional, and service-oriented Luxury Wellness Receptionist to become the first point of contact for our guests. The ideal candidate has previous experience in luxury wellness centers, 5-star hotels, premium spas, or hospitality environments and is passionate about delivering exceptional guest experiences.You will welcome clients with warmth and professionalism, manage appointments, coordinate daily operations, and ensure every guest receives a seamless and personalized experience. The ability to communicate confidently with VIP clients, including Arabic-speaking ladies, is highly valued.Key Responsibilities<ul><li>Welcome and assist clients with exceptional hospitality and professionalism.</li><li>Manage daily appointments, bookings, and treatment schedules using the booking system.</li><li>Handle incoming phone calls, WhatsApp inquiries, emails, and walk-in guests promptly.</li><li>Coordinate with therapists and wellness practitioners to ensure smooth daily operations.</li><li>Build strong relationships with clients by providing personalized and attentive service.</li><li>Maintain accurate client records while ensuring confidentiality.</li><li>Process payments, issue invoices, and reconcile daily transactions.</li><li>Promote wellness programs, memberships, retail products, and special offers.</li><li>Ensure the reception, lounge, and guest areas are maintained to luxury hospitality standards.</li><li>Handle VIP guests with discretion, professionalism, and cultural sensitivity.</li><li>Support Arabic ladies and international clients with a welcoming and respectful guest experience.</li><li>Resolve guest concerns efficiently while maintaining a positive brand image.</li><li>Assist with administrative tasks and daily operational reports as required.</li></ul>Requirements<ul><li>Minimum 2 years of experience as a Receptionist, Guest Relations Executive, Front Office Executive, or Customer Service Representative in:</li><li>Luxury Wellness Centers</li><li>Premium Spas</li><li>5-Star Hotels</li><li>High-End Medical or Aesthetic Clinics</li><li>Luxury Hospitality</li><li>Excellent verbal and written communication skills.</li><li>Professional grooming and polished appearance.</li><li>Strong interpersonal and customer service skills.</li><li>Proficient in Microsoft Office and appointment booking/POS systems.</li><li>Ability to multitask in a fast-paced luxury environment.</li><li>Strong organizational and administrative skills.</li><li>Flexible to work shifts, weekends, and public holidays.</li></ul>Preferred Qualifications<ul><li>Experience serving VIP clients, high-net-worth individuals, and international guests.</li><li>Previous experience handling Arabic clientele with cultural awareness and professionalism.</li><li>Multilingual candidates are highly preferred.</li></ul>Preferred Languages<ul><li>English (Required)</li><li>Arabic (Highly Preferred)</li><li>Russian</li><li>French</li><li>Mandarin</li><li>Hindi or Urdu</li><li>Tagalog</li><li>Any additional language is an advantage.</li></ul>What We Look For<ul><li>Exceptional emotional intelligence and professionalism.</li><li>Luxury hospitality mindset with attention to detail.</li><li>Excellent etiquette and presentation.</li><li>Warm, confident, and welcoming personality.</li><li>Ability to anticipate guests' needs before they ask.</li><li>Strong problem-solving skills and ability to remain calm under pressure.</li><li>Passion for health, beauty, wellness, and delivering world-class guest experiences.</li></ul>Work Location: In person

Luxury Wellness Receptionist- Women Only

Think Properties Real Estate

Receptionist/ Real Estate Administrator Think Properties is your trusted partner in Dubai real estate. With nearly two decades of experience, we provide strategic guidance, transparent advice, and tailored property solutions for buyers, sellers, landlords, and investors.We are looking for a professional, well-presented, and highly organized Receptionist / Real Estate Administrator who will be the first point of contact for our clients while providing comprehensive administrative support to our sales and leasing team.Key ResponsibilitiesReception &amp; Front Office<ul><li>Welcome clients, visitors, and business partners with a professional and friendly attitude.</li><li>Manage the reception area to ensure it remains clean, organized, and welcoming at all times.</li><li>Answer, screen, and direct incoming telephone calls professionally.</li><li>Respond to general enquiries via phone, email, and WhatsApp.</li><li>Schedule appointments, shootings, meetings, and viewing arrangements.</li><li>Coordinate meeting room bookings and refreshments for clients when required.</li><li>Receive, record, and distribute incoming mail, courier deliveries, and documents.</li><li>Maintain visitor records and assist guests throughout their visit.</li><li>Maintain employee attendance records and monitor daily attendance.</li></ul>Real Estate Administration<ul><li>Prepare and process real estate documentation including:</li></ul>Form AForm IOther Dubai Land Department (DLD) and RERA documentation<ul><li>Create, verify, and manage property listings on Property Finder and marketing portals.</li><li>Process Trakheesi permit applications and listing verifications.</li><li>Register and renew broker accounts with developers and maintain developer portal access.</li><li>Coordinate with agents to ensure all property listings are accurate, complete, and compliant.</li><li>Prepare letters, correspondence, reports, and other business documents.</li><li>Maintain organized physical and digital filing systems for all company records.</li><li>Liaise with the PRO to ensure timely processing of employee visas, Emirates IDs, medicals, and labor-related documentation.</li></ul>CRM &amp; Office Administration<ul><li>Monitor listing quality and ensure timely updates.</li><li>Manage office supplies, stationery, petty cash, and inventory.</li><li>Coordinate office maintenance and vendor requirements.</li><li>Support management and sales consultants with day-to-day administrative tasks.</li><li>Perform additional administrative duties as assigned.</li></ul>Qualifications<ul><li>Previous experience as a Receptionist, Front Desk Executive, or Real Estate Administrator in Dubai is preferred.</li><li>Experience in the Dubai real estate industry is highly advantageous.</li><li>Familiarity with Property Finder, Bayut, Dubizzle, Trakheesi, and DLD documentation.</li><li>Experience using CRM systems.</li><li>Excellent knowledge of Microsoft Office.</li><li>Fluent spoken and written English. Additional languages are an advantage.</li></ul>Skills &amp; Competencies<ul><li>Excellent communication and interpersonal skills.</li><li>Outstanding customer service and telephone etiquette.</li><li>Professional appearance and positive attitude.</li><li>Strong organizational and time management skills.</li><li>High attention to detail and accuracy.</li><li>Ability to multitask and prioritize effectively.</li><li>Strong problem-solving and analytical abilities.</li><li>Self-motivated, proactive, and dependable.</li><li>Ability to work independently and collaboratively within a team.</li><li>Able to perform efficiently in a fast-paced environment while maintaining professionalism.</li></ul>What We Offer<ul><li>Competitive salary package. (To be discussed)</li><li>Medical Insurance and Visa</li><li>Professional and supportive working environment.</li><li>Career growth opportunities within one of Dubai's growing boutique real estate brokerages.</li><li>Continuous learning and development opportunities.</li><li>Exposure to Dubai's dynamic real estate market and leading developers.</li></ul>Pay: From AED3,000.00 per monthWork Location: In person

Receptionist cum Real Estate Administrator

Behavox

<div><h3 class="jobSectionHeader">About Behavox</h3>

Behavox is a cloud-native AI company providing an integrated controls platform for global banks, asset managers, hedge funds, private equity firms, insurance businesses, and commodity firms. The platform unifies communications and trade surveillance, compliant archiving, policy management as well as front-office analytics on a single, AI-native technology stack, delivered as a globally scalable SaaS-based cloud service.

At Behavox, our engineering culture is built around speed, experimentation, and technical excellence, following agile principles and rapid iteration. We constantly test and adopt the latest cloud technologies and AI tooling, optimising for fast feedback loops and execution. We look for people who can move fast, challenge conventional wisdom, and who want to work at the frontier of modern AI, SaaS platforms, and distributed systems.

Behavox is a high-performance organisation with a strong bias toward delivery, ownership, and responsibility. We commit, and we execute. We are building systems that are complex, mission-critical, and global in scale; systems that many consider too large or too difficult. To do that, we seek the smartest, most technically capable engineers and technologists who take end-to-end responsibility and want to win by building what others cannot.

Founded in 2014 and backed by SoftBank Vision Fund, Behavox is headquartered in London, with offices worldwide, including New York City, Montreal, Seattle, Singapore, and Tokyo.
<h3 class="jobSectionHeader">
About the Role</h3>

The Senior Enterprise Account Executive is responsible for driving revenue growth within a named portfolio of strategic enterprise accounts aligned to one of Behavox's core verticals: Banking and Capital Markets, Asset and Wealth Management, Private Equity, or Commodities. The role focuses on new business acquisition and expansion within highly complex customer environments, managing larger deal sizes involving broader buying groups, multiple business units, and higher organizational complexity than BCL3 roles, while maintaining ownership of selective renewals within their account set.

This role owns the full commercial sales lifecycle for strategic accounts, including AE-led outbound prospecting, opportunity shaping, value articulation to both above-the-line business stakeholders and below-the-line functional buyers, commercial negotiation, and contract execution for the Behavox Controls Platform. The Senior Account Executive is accountable for shaping and advancing the commercial value case by aligning customer strategic objectives, economic outcomes, and executive priorities to the buying decision, and for maintaining durable executive relationships across complex stakeholder environments. The role operates with greater autonomy over deal strategy, stakeholder navigation, and commercial sequencing while executing within established go-to-market strategy and commercial frameworks. Disciplined pipeline management, forecasting accuracy, and sales hygiene in HubSpot are required to support predictability across a strategic book of business. Following initial contract signature, the role retains commercial ownership of the account and partners with Customer Success to drive value-led expansion and renewals.
<h3 class="jobSectionHeader">
What You'll Bring</h3>
<div><ul><li>Executive enterprise buying dynamics &ndash; Deep knowledge of how senior executives in large, regulated financial institutions evaluate strategic investments across multiple business units and stakeholder groups.</li></ul>
<ul><li>Advanced vertical business and regulatory context &ndash; Strong understanding of the business models, regulatory pressures, and control challenges shaping strategic priorities within the assigned industry vertical.</li></ul>
<ul><li>Behavox Controls Platform strategic value &ndash; Knowledge of how the platform supports enterprise-wide risk, compliance, and operational objectives, and how that value is positioned to executive and business unit leaders.</li></ul>
<ul><li>Complex multi-stakeholder deal economics &ndash; Knowledge of high-value enterprise sales involving multiple buyers, budget owners, and approval paths across business units.</li></ul>
<ul><li>Strategic account lifecycle management &ndash; Understanding of how executive alignment, cross-business adoption, and commercial stewardship support sustained growth within strategic accounts.</li></ul>
</div><h3 class="jobSectionHeader">What You'll Do</h3>
<div><ul><li>Strategic outbound prospecting and pipeline ownership &ndash; Owns outbound pipeline generation within a strategic named account portfolio, with heavy reliance on direct AE-led prospecting and partnership with SDR and Marketing to engage senior executive and functional stakeholders across business units.</li></ul>
<ul><li>Complex enterprise deal leadership &ndash; Owns end-to-end commercial execution for large, complex opportunities involving multiple buying groups, setting deal strategy, stakeholder engagement plans, and negotiation approach through close.</li></ul>
<ul><li>Executive-level value-based selling &ndash; Owns the articulation and progression of a strategic value case for the Behavox Controls Platform by linking enterprise objectives, economic impact, and executive priorities to the buying decision.</li></ul>
<ul><li>Advanced commercial negotiation, deal governance, and CRM hygiene &ndash; Leads complex pricing and commercial negotiations, structures non-standard deal terms within approval frameworks, and maintains high-fidelity pipeline, activity, and forecast hygiene in HubSpot.</li></ul>
<ul><li>Strategic post-signature account ownership &ndash; Retains commercial ownership after close, maintaining executive relationships and working with Customer Success to identify, scope, and close expansion opportunities across business units.</li></ul>
</div><h3 class="jobSectionHeader">What We Offer
</h3><ul><li>The opportunity to work on a global, mission-critical AI platform alongside the best engineers and technologists across multiple geographies.</li>
<li>A role with real ownership and impact, building complex systems at scale in an environment that values speed, experimentation, and technical excellence.</li>
<li>A highly attractive benefits package, including competitive cash compensation, an equity award aligned with long-term value creation, and comprehensive health insurance for employees and their families.</li>
<li>Modern, comfortable offices in New York and Virginia. If you're based in either city, 2 days in office per week is required. Otherwise, travel as needed.</li>
<li>A generous time-off policy of 30 days annually, plus public holidays and sick leave, recognising the importance of sustained high performance.</li>
</ul><h3 class="jobSectionHeader">About Our Process</h3> 

We take Talent very seriously and we are building a community of extraordinary individuals working together in very high performing teams. We also know that the best Talent always has options so we believe that the process has to be a two way assessment - the company AND the candidate assessing the business needs alignment, the career next step alignment, and the cultural alignment. 
 
During the process we will begin by exploring the core factors regarding salary and location along with core experience and skills and values alignment. We will then deep dive explore the critical technical competencies we have identified for the role, and then we will deep dive in behavioral competencies. 
 
The most aligned candidate will then be asked to do a practical work task simulation activity so we can make sure that you will enjoy the kind of work the role requires, and this task will typically be presented and discussed with a group of colleagues and managers. Finally we will ask you to meet with a number of our senior leaders to make sure that you are making the most informed call possible.
<h3 class="jobSectionHeader">
Please note that:</h3>
<ul><li>We want to get to know you and have a genuine conversation, so the use of AI tools or assistance during live interviews is strictly prohibited and will result in immediate disqualification from the process</li>
<li>Interviews may be recorded for internal review purposes to ensure fairness and enable collaborative hiring discussions within the team.</li></ul></div>

Senior Sales Account Executive, Enterprise

Marriott International

<div>Additional Information 
Job Number26094272 
Job CategoryProcurement, Purchasing, and Quality Assurance 
LocationMarasi Drive, Dubai, United Arab Emirates, United Arab Emirates, 191984 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>JOB SUMMARY
Implements quality assurance processes and verifies training and development activities are strategically linked to the company&rsquo;s mission, vision, brand standards, and targets customer needs. Verifies employee satisfaction and focuses on continuous improvement at the property level. This position champions the Quality function and builds support for change.
CANDIDATE PROFILE
Education and Experience
<ul><li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li></ul>
OR
<ul><li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li></ul>
Essential Experience
<ul><li>Experience and/or knowledge of hotel business.</li></ul>
<ul><li>Ability to understand quality management practices and teaches to others.</li></ul>
<ul><li>Ability to understand data collection methods.</li></ul>
<ul><li>Knowledge of budget preparation and the control of costs.</li></ul>
<ul><li>Working knowledge of statistical measurement tools.</li></ul>
<ul><li>Effective presentation skills.</li></ul>
<ul><li>Detail orientation and analytical</li></ul>
Desirable Experience
<ul><li>Operations background &ndash; depending on hotel facilities, a rooms or f&amp;b background may be preferred</li></ul>
<ul><li>Previous training in guest relations.</li></ul>
<ul><li>Previous experience using database, word processing, spreadsheet, graphic and statistical computer applications.</li></ul>
<ul><li>Experience/trained in Six Sigma or TQM</li></ul>
CORE WORK ACTIVITIES
Managing Quality Assurance Goals
<ul><li>Attends daily executive committee meetings to give real time updates on hotel performance, address guest incidences and attends monthly department meetings to enhance quality training.</li></ul>
<ul><li>Presents and shares weekly analysis on defect trends, guest feedback and provides recommendations on focus areas.</li></ul>
<ul><li>Coordinates a weekly quality meeting focusing on guestVoice, top incidents, and business standard audits.</li></ul>
<ul><li>Records, tracks, and communicates the progress of quality related activities in the hotel to executive committee members, managers, associates, and the corporate office.</li></ul>
<ul><li>Facilitates problem solving meetings to verify the systematic process is adhered to and quality tools are used, with the intent to achieve resolution.
</li></ul><ul><li>Facilitates process improvement teams, verifying use of the systematic processes, and improvement is achievable and measurable.</li></ul>
<ul><li>Immerses in operations to better understand issues/defects faced on the ground.</li></ul>
<ul><li>Drives several initiatives for business standard audits and guestvoice.</li></ul>
<ul><li>Conducts monthly audit to verify compliance with company and brand standards.</li></ul>
<ul><li>Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</li></ul>
<ul><li>Directs property quality efforts to address critical customer requirements.</li></ul>
<ul><li>Completes other reasonable duties as requested by leadership.</li></ul>
Executing Quality Training Programs
<ul><li>Partners with Learning &amp; Development (L&amp;D) to train executive committee members and managers on problem solving, process improvement, and strategic planning techniques.</li></ul>
<ul><li>Develops specific training designed to improve service performance.</li></ul>
<ul><li>Drives brand values and philosophy in all training and development activities.</li></ul>
<ul><li>Partners with L&amp;D team to verify transfer of learning in the hotel/classroom takes place.</li></ul>
<ul><li>Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.</li></ul>
<ul><li>Partners with HR on hotel recognition program for associates to recognize associates for involvement in the quality process.</li></ul>
Managing Quality Tools
<ul><li>Verifies that management practices at all levels are aligned with quality tools.</li></ul>
<ul><li>Verifies the tools for continuous improvements are in place and being utilized.</li></ul>
<ul><li>Uses data collection methods to identify, compile, display, track, and analyze defect trends.</li></ul>
Managing the Guest Experience
<ul><li>Reviews guest feedback with leadership team and verifies appropriate corrective action is taken.</li></ul>
<ul><li>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li></ul>
<ul><li>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction.</li></ul>
<ul><li>Supports operational leaders in the response and handling of guest feedback, problems, and complaints on various platforms (social media, TripAdvisor, etc.). 
</li></ul>
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
تجمع فنادق ومنتجعات السانت ريجيس بين السحر الخالد والروح الطليعية، وتلتزم بتقديم تجارب رائعة في أكثر من 50 فندقًا ومنتجعًا فاخرًا في أفضل العناوين حول العالم. بدءًا من افتتاح فندق السانت ريجيس في نيويورك على يد جون جاكوب أستور الرابع في فجر القرن العشرين، ظلت العلامة التجارية ملتزمة بمستوى لا هوادة فيه من الخدمة المخصصة والاستباقية لجميع ضيوفها، والتي يقدمها بشكل لا تشوبه شائبة فريق من المضيفين الكرماء الذين يجمعون بين الرقي الكلاسيكي والحساسية العصرية، بالإضافة إلى خدمة الخادم الشخصي المميزة لدينا. ندعوك لاستكشاف الوظائف في السانت ريجيس. عند الانضمام إلى السانت ريجيس، فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية. كنفي المكان الذي يمكنك فيه القيام بأفضل أعمالك، وابدأ هدفك ، وانتمي إلى فريق عالمي مذهل ، لتصبح أفضل نسخة منك.</div></div>

Mgr-Quality and L&D

Hilton

<div>An Assistant Executive Housekeeper at Waldorf Astoria Dubai International Financial Centre, a Forbes Five-Star luxury hotel, plays a key leadership role in delivering exceptional housekeeping operations that reflect the hotel's commitment to luxury, elegance, and impeccable presentation. This role supports the Executive Housekeeper in fostering operational excellence, developing high-performing teams, and creating memorable guest experiences through the highest standards of cleanliness and service.</div>
 <div><div>What will I be doing?
 
As an Assistant Executive Housekeeper, you will support the Executive Housekeeper in the leadership and daily management of the Housekeeping department, ensuring operational excellence, effective team performance, and the consistent delivery of exceptional cleanliness, presentation, and service standards across guest rooms, public areas, and hotel facilities. Working collaboratively with all hotel departments, you will contribute to achieving guest satisfaction, maintaining Waldorf Astoria and Forbes Five-Star standards, and driving continuous improvement initiatives. Specifically, you will be responsible for
 
<ul><li>Assist the Executive Housekeeper in leading the Housekeeping operation to consistently deliver exceptional standards of cleanliness, presentation, guest satisfaction, and service excellence across guest rooms, public areas, offices, and meeting spaces, in alignment with hotel policies, brand standards, and regulatory requirements.
</li><li>Plan, coordinate, delegate, and oversee daily, weekly, monthly, quarterly, and annual Housekeeping activities to optimize operational efficiency, productivity, resource utilization, and service consistency.
</li><li>Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure full compliance with Waldorf Astoria brand standards, Forbes Five-Star expectations, quality assurance guidelines, and departmental operating procedures.
</li><li>Support the implementation and administration of departmental systems, policies, procedures, operational reports, planning processes, and continuous improvement initiatives to enhance overall departmental performance.
</li><li>Lead, coach, and develop Housekeeping Supervisors and operational Team Members through effective communication, performance management, recognition, feedback, and engagement initiatives.
</li><li>Maintain the departmental training calendar in partnership with the Departmental Trainer, facilitate training programs, and ensure accurate documentation of training records, competencies, and colleague development activities.
</li><li>Ensure all Team Members are fully trained and consistently demonstrate Waldorf Astoria service standards, Forbes Five-Star requirements, luxury hospitality behaviors, and operational excellence.
</li><li>Monitor and ensure the safe handling, storage, and usage of cleaning chemicals, equipment, and supplies in accordance with health, safety, hygiene, environmental, and hazardous materials regulations.
</li><li>Support effective inventory management, linen control, guest amenities management, and departmental cost control measures while maintaining operational standards and achieving budgetary objectives.
</li><li>Collaborate closely with Engineering, Front Office, and other hotel departments to ensure timely resolution of maintenance concerns, room defects, and operational matters impacting guest satisfaction.
</li><li>Analyze guest feedback, quality assurance reports, and operational performance results to identify opportunities for improvement and implement appropriate corrective and preventive actions.
</li><li>Support VIP arrivals, special guest requirements, departmental projects, and operational initiatives to ensure personalized service delivery and exceptional guest experiences.
</li><li>Promote and maintain a positive, inclusive, and collaborative working environment that reflects Waldorf Astoria values, Hilton culture, and a commitment to colleague engagement and service excellence.
</li><li>Champion Forbes Five-Star standards, quality assurance practices, and continuous improvement initiatives across all areas of Housekeeping operations to consistently elevate guest experiences.</li></ul></div></div>
 <div><div>What are we looking for?
 
An Assistant Executive Housekeeper serving Waldorf Astoria Dubai International Financial Centre is always working on behalf of our Guests and collaborating with Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
<ul><li>Current experience as an Assistant Executive Housekeeper or in a similar leadership role within a luxury hotel.
</li><li>Strong knowledge and practical experience of Forbes Five-Star standards.
</li><li>Extensive knowledge of housekeeping operations, sanitation practices, cleaning chemicals, and health and safety regulations.
</li><li>Sound understanding of inventory management, budgeting, and cost control principles.
</li><li>Proven leadership and people management skills with the ability to coach, develop, and motivate Team Members.
</li><li>Excellent organisational skills with the ability to coordinate multiple priorities and collaborate effectively across departments.
</li><li>Strong communication and interpersonal skills with the ability to build positive relationships with Team Members, suppliers, and contractors.
</li><li>Proficiency in property management systems and Microsoft Office applications.
</li><li>Good analytical and numerical skills with the ability to interpret operational reports and performance data.
</li></ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
<ul><li>Previous experience within the luxury hospitality sector in the UAE.
</li></ul></div>What will it be like to work for Waldorf Astoria Hotels &amp; Resorts?
 
Waldorf Astoria provides guests the exceptional environment and the personalised attention of True Waldorf Service that creates a singular experience. If you understand the value of personalised attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for!</div>
 <div><div><div>Join an Award-Winning Workplace Culture
 
</div><div>At Hilton, we don&rsquo;t just deliver exceptional experiences for our guests&mdash;we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we&rsquo;ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
</div><div>Our award-winning culture has earned us repeated recognition on the World&rsquo;s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we&rsquo;re setting new standards for the future of travel.
</div><div>Whether you&rsquo;re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career&mdash;and help us make every stay a little more magical.
</div></div><div>Curious about life at Hilton? Explore our Careers Blog to see why we&rsquo;re more than a great place to stay&mdash;we&rsquo;re a great place to work.</div></div>

Assistant Executive Housekeeper at Waldorf Astoria Dubai International Financial Centre

<div>The Director of Front Office oversees all operational aspects of the Front Office Department, including Front Desk, Concierge, Personal Concierge and Personal Assistant services. This role ensures a seamless guest experience that aligns with the Forbes Travel Guide Five-Star standards. Reporting directly to the Director of Operations, the role is responsible for the smooth operation of the entire Front Office department, maintaining luxury guest experiences and inspiring a highly skilled team to deliver refined, personalized, and memorable services. With a strong emphasis on the guest journey and luxury service, the Director of Front Office ensures that every detail contributes to establishing the Front Office as a sanctuary of excellence within the hotel.</div>
 <div>What will I be doing?
 
As a Director of Front Office, you are responsible for overseeing all Front Office operations and leading the department to deliver an exceptional and personalized guest experience in line with brand standards, Forbes Travel Guide requirements, and luxury hospitality expectations. You will also be accountable for achieving revenue objectives, managing guest feedback, and driving continuous service excellence. Your key responsibilities include, but are not limited to, the following:
Operational Responsibilities
<ul><li>Oversee the day-to-day operations of the Front Office department, including Front Desk, Concierge, Personal Concierge, Personal Assistant services, guest journey management, valet services, and traffic movement, ensuring seamless, elevated service delivery at all times.
</li><li>Lead and manage Front Office systems, including OnQ, ensuring accuracy of check-in and check-out processes, reporting, KPIs, and monitoring daily arrival and departure movements.
</li><li>Manage Synergy and Kipsu platforms, ensuring all processes are followed in accordance with brand and company standards.
</li><li>Oversee all financial and transactional activities within the Front Office, ensuring compliance with internal controls and audit requirements.
</li><li>Ensure all administrative duties are completed daily, weekly, and monthly in line with company standards.
</li><li>Manage room allocations in accordance with guest preferences, profiles, and arrival times to maximize satisfaction and loyalty.
</li><li>Coordinate closely with Housekeeping and other operational departments to ensure smooth arrivals, departures, and room readiness.
</li><li>Drive performance against established targets, including Hilton Honors enrollments, upselling initiatives, and guest engagement metrics.
</li><li>Ensure guest arrival and departure experiences are consistently in line with Forbes Travel Guide standards.
</li>Ensure clear, effective, and consistent communication between team members and leadership to support operational alignment and engagement. 
<li>
 
</li></ul>People &amp; Leadership
<ul><li>Inspire and motivate the team to consistently deliver exceptional service and the highest standards of hospitality.
</li><li>Recognize and reward strong performance by managing a team member recognition program in line with company expectations.
</li><li>Recruit Front Office team members and leaders in accordance with company policies and statutory requirements.
</li><li>Proactively address underperformance through coaching and discussions, and where necessary, initiate formal disciplinary procedures in line with HR policies.
</li><li>Ensure vacation planning is completed, regularly updated, and aligned with operational and business requirements.
</li><li>Support succession planning by setting clear KPIs, maintaining training calendars, overseeing appraisals, and providing ongoing feedback and coaching.
</li>Ensure all Front Office team members consistently maintain a neat, clean, and well-groomed appearance in accordance with brand standards. 
<li>
</li></ul> 
Financial Responsibilities
<ul><li>Manage the Front Office departmental financial targets and P&amp;L, including upselling forecasts and accruals.
</li><li>Monitor and control departmental expenses to ensure alignment with approved budgets.
</li>Oversee all financial transactions, risk management, and audit requirements, ensuring full compliance with company policies and controls. 
<li>
</li></ul> 
Commercial Responsibilities
<ul><li>Manage all incremental revenue through effective guidance and coaching on room and breakfast upselling strategies.
</li><li>Ensure the consistent promotion and recommendation of hotel facilities and services to maximize overall hotel revenue.</li></ul></div>
 <div>What are we looking for?
The Director of Front Office for the Waldorf Astoria Dubai International Financial Centre is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the below skills and characteristics:
<ul><li>Previous experience as Director of Front Office in a luxury hotel brand
</li><li>Strong leadership and communication skills with a passion for delivering exceptional guest service.
</li><li>Exceptional professional presence, supported by impeccable grooming standards
</li><li>Excellent people management skills
</li><li>Solid knowledge of Forbes Standards
</li><li>Flexibility to respond to a range of different work situations.
</li><li>Solid track record in maximizing guest satisfaction scores
</li><li>Strong knowledge of the local UAE market
</li>Proficiency with computers and computer programs, including Microsoft Word, PowerPoint 
<li>
</li></ul> 
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Experience working with Forbes Standards
</li><li>Previous experience in UAE
</li>Relevant qualifications and educational background 
<li>
 
</li></ul>What will it be like to work for Waldorf Astoria Hotels &amp; Resorts?
Waldorf Astoria provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates a singular experience. If you understand the value of personalized attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for!</div>
 <div><div><div>Join an Award-Winning Workplace Culture
 
</div><div>At Hilton, we don&rsquo;t just deliver exceptional experiences for our guests&mdash;we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we&rsquo;ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
</div><div>Our award-winning culture has earned us repeated recognition on the World&rsquo;s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we&rsquo;re setting new standards for the future of travel.
</div><div>Whether you&rsquo;re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career&mdash;and help us make every stay a little more magical.
</div></div><div>Curious about life at Hilton? Explore our Careers Blog to see why we&rsquo;re more than a great place to stay&mdash;we&rsquo;re a great place to work.</div></div>

Director of Front Office at Waldorf Astoria Dubai International Financial Centre

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