front office executive

Al Maraghi Auto repairs

Qualification:<ul><li>Education level: ITI/B.Tech in Mechanical engineering</li><li>GCC Experience:1-3 Years of experience in the front office</li><li>Gender: Male</li><li>Language : Arabic (Native)</li></ul>Job Overview:The Customer Relations Executive should be a customer-oriented professional who understands customer needs, ensures satisfaction, and drives long-term retention, while being process-oriented and possessing strong analytical, problem-solving, and sales skills. And must also be flexible, adapting to the evolving demands of the roleResponsibilities and Duties:&middot; Vehicle Conversion:o Lead Conversion: Convert the leads coming from multiple sources to meet the vehicle conversion target as organization&rsquo;s demand (new &amp; Existing)&sect; Social media enquiries&sect; Google Ads&sect; Inbound calls&sect; Other Marketing Campaignso Customer Retention: Meet retention targets through timely service reminders.o Discontinued customers: Approach discontinued customers through various methods to convert them and achieve company-set retention target numbers or percentages.o Service campaigns &amp; events: Promote events and campaigns effectively to achieve customer targets set for each event.Follow the company-defined processes and flowcharts to manage the above leads effectively.Timely follow-ups, proper conversions, system updates, appointment scheduling, reconfirmation, and rescheduling must be carried out systematically throughout all stages of the process.&middot; Upselling &amp; Cross sellingo Maximize the conversion from body shop enquiries through proactive engagemento Assist other branches by redirecting or converting potential leads relevant to their location.o Meet the company set target for promoting available company products and Value-added services (Extended warranty &amp; Service contract)&middot; Customer Satisfaction:o Provide special attention to customers who have scheduled appointments, ensuring a smooth and trouble-free experience from vehicle receptiono Post Service follow up: Conduct follow-up calls to identify any service gaps, offer appropriate solutions, and escalate serious issues to management for prompt resolutiono Track, monitor, update, and maintain records of all reported customer concerns to ensure timely resolution and continuous improvement.<ul><li>Reporting &amp; Analysis:</li></ul>o Ensure timely submission of daily reports without failo Maintain all relevant reports, including performance, achievement, and operational records.o Promptly address any immediate or urgent concerns with the reporting manager.o Prepare and analyze performance reports in depth, and provide Action Plans for daily, weekly, monthly, quarterly, and annual review meetings.&middot; Otherso Flexible to take on receptionist and service advisor responsibilities as required by company needsJob Type: Full-timeApplication Question(s):<ul><li>Do you know Arabic ?</li></ul>Work Location: In person

Customer Relation Executive (Male)

Rocky Real Estate

Job Title: Receptionist / Telesales Executive (Female)Job OverviewRocky Real Estate is looking for a professional, presentable, and customer-focused Female Receptionist / Telesales Executive to join our team. This role combines front desk management with customer service and telesales responsibilities. The ideal candidate will be the first point of contact for clients while also supporting the sales team by handling inbound and outbound calls, generating leads, and assisting with client follow-ups.Candidates with experience in customer service, reception, front office, call center, telesales, or the real estate industry are highly preferred.Key Responsibilities<ul><li>Greet and welcome clients and visitors in a professional and courteous manner.</li><li>Manage the front desk, ensuring the reception area remains clean, organized, and welcoming.</li><li>Answer, screen, and direct incoming phone calls and respond to general inquiries.</li><li>Handle incoming and outgoing mail, courier services, and maintain visitor logs.</li><li>Schedule meetings, maintain appointment calendars, and coordinate meeting room bookings.</li><li>Provide administrative support, including filing, data entry, document preparation, photocopying, and record management.</li><li>Conduct outbound calls to prospective clients and follow up on inquiries generated through marketing campaigns and property portals.</li><li>Promote the company's real estate projects and services over the phone.</li><li>Qualify leads, schedule property viewings, and coordinate with the sales team.</li><li>Build and maintain strong relationships with clients by providing excellent customer service.</li><li>Update and maintain accurate client information in the CRM system.</li><li>Handle client inquiries, address objections professionally, and support the sales team in achieving conversion targets.</li><li>Assist the HR and Administration team with additional tasks as required.</li></ul>Requirements<ul><li>Female candidates only.</li><li>Minimum 1&ndash;2 years of experience in Reception, Customer Service, Front Office, Telesales, Call Center, or the Real Estate industry.</li><li>Previous experience in real estate is an added advantage.</li><li>Willingness and confidence to handle telesales and client follow-up activities.</li><li>Excellent communication and interpersonal skills in English (Arabic is an advantage).</li><li>Strong customer service orientation with a friendly and professional attitude.</li><li>Good sales, negotiation, and relationship-building skills.</li><li>Proficient in Microsoft Office (Word, Excel, Outlook); experience with CRM systems is a plus.</li><li>Excellent organizational and multitasking abilities.</li><li>Well-groomed, presentable, and able to work in a fast-paced environment.</li><li>High school diploma or equivalent; additional certification in Office Administration or Customer Service is an advantage.</li></ul>Work LocationDubai, UAE (In-person)Job Type: Full-timeWork Location: In person

Receptionist

GOLDEN LEGACY CORPORATE SERVICES PROVIDER L.L.C

Be the First Impression. Drive Business Growth.We are looking for a professional, customer-focused, and target-driven Receptionist &amp; Telesales Executive to manage our front office while supporting the sales team by generating leads and scheduling appointments. This role is ideal for someone with excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment.Key Responsibilities&middot; Welcome clients and visitors with professionalism and ensure an excellent first impression.&middot; Answer and direct incoming calls, emails, and WhatsApp inquiries.&middot; Handle front desk operations, appointments, meeting room bookings, and visitor records.&middot; Make outbound calls to prospective clients to introduce our Business Setup &amp; Corporate Services.&middot; Qualify leads and schedule appointments for the sales team.&middot; Follow up with prospective clients and maintain regular communication.&middot; Maintain accurate customer records in the CRM system.&middot; Coordinate with the Sales, Operations, and Administration teams to ensure a seamless client experience.&middot; Achieve daily call targets and contribute to business growth while maintaining high customer service standards.Requirements&middot; 1&ndash;2 years of experience in Reception, Tele sales experience in UAE BUSINESS SETUP AND CORPORATE SERVICES, Customer Service, or a similar role.&middot; Excellent communication, interpersonal, and telephone etiquette.&middot; Strong organizational and multitasking skills.&middot; Confident, target-oriented, and customer-focused.&middot; Proficiency in Microsoft Office and CRM systems is an advantage.&middot; Knowledge of UAE Business Setup or Corporate Services is preferred but not mandatory.What We Offer&middot; Competitive salary package&middot; Attractive performance-based incentives&middot; Professional training and career growth opportunities&middot; Supportive and collaborative work environmentLocation: Dubai, UAEJoin Golden Legacy Corporate Services Provider LLC and become the face of our organization while helping entrepreneurs start and grow their businesses in the UAE.Pay: AED2,500.00 - AED4,000.00 per monthWork Location: In person

Tele sales Executive & Receptionist

Zahr Freighters

<div>Zahr Freighters is seeking a highly organized and professional Executive Assistant to join our team in Dubai. This role is ideal for an experienced administrative professional who can provide high-level support to senior management, coordinate executive schedules, and ensure the efficient handling of confidential business matters. The successful candidate will play a vital role in supporting strategic operations and enhancing executive productivity.

Key Responsibilities:
<ul>
<li>Provide comprehensive administrative and secretarial support to senior executives.</li>
<li>Manage executive calendars, appointments, meetings, and travel arrangements.</li>
<li>Prepare reports, presentations, meeting agendas, and business correspondence.</li>
<li>Coordinate internal and external meetings, including preparing meeting materials and recording minutes.</li>
<li>Screen phone calls, emails, and other communications on behalf of executives.</li>
<li>Handle confidential documents and sensitive business information with discretion.</li>
<li>Organize and maintain executive files, records, and important documentation.</li>
<li>Coordinate with internal departments and external stakeholders to ensure smooth communication.</li>
<li>Assist with special projects, event planning, and other executive assignments as required.</li>
</ul>
Requirements:
<ul>
<li>Bachelor&rsquo;s degree in Business Administration, Management, or a related field.</li>
<li>3&ndash;5 years of experience as an Executive Assistant, Personal Assistant, or in a similar administrative role.</li>
<li>Proficiency in MS Office applications, including Word, Excel, PowerPoint, and Outlook.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Strong organizational, multitasking, and time management abilities.</li>
<li>High level of professionalism, discretion, and attention to detail.</li>
<li>Ability to work independently in a fast-paced business environment.</li>
</ul>
Skills &amp; Competencies:
<ul>
<li>Executive support and office management expertise</li>
<li>Excellent communication and interpersonal skills</li>
<li>Strong organizational and planning abilities</li>
<li>Problem-solving and decision-making capabilities</li>
<li>Professionalism, confidentiality, and adaptability</li>
</ul>
Why Join Zahr Freighters?

At Zahr Freighters, strong executive support is essential to driving operational efficiency and business success. This Executive Assistant position in Dubai offers an excellent opportunity to work closely with senior leadership, expand your professional skills, and build a rewarding career within a growing and respected freight and logistics organization.</div>

Executive Assistant

Access hr sollutions

Job Title: Administration ExecutiveLocation: Dubai, UAE Salary: AED 2,500 &ndash; 4,000 per month Job Type: Full-Time Language Preffered: TagalogJob SummaryWe are looking for a proactive and customer-focused Administration Executive to join our team in Dubai. The ideal candidate should have excellent organizational skills, strong communication abilities, and experience handling office administration, customer interactions, and telecalling. Candidates who can work efficiently in a fast-paced environment are encouraged to apply.Key Responsibilities<ul><li>Manage day-to-day administrative and office operations.</li><li>Handle incoming calls, emails, and customer inquiries professionally.</li><li>Perform telecalling activities to follow up with clients and schedule appointments.</li><li>Maintain office records, documents, and filing systems.</li><li>Prepare reports, correspondence, and other administrative documents.</li><li>Coordinate meetings, appointments, and office schedules.</li><li>Assist in data entry and maintain accurate records.</li><li>Support HR and management with general administrative tasks.</li><li>Monitor office supplies and coordinate procurement when required.</li><li>Ensure a professional and welcoming environment for visitors and clients.</li><li>Perform other administrative duties as assigned by management.</li></ul>Requirements<ul><li>Previous experience in Administration, Office Assistant, Reception, or Customer Service roles.</li><li>Strong customer service and telecalling skills.</li><li>Excellent verbal and written communication skills.</li><li>Proficiency in MS Office (Word, Excel, Outlook) and general computer applications is mandatory.</li><li>Strong organizational and multitasking abilities.</li><li>Ability to work independently and as part of a team.</li><li>Positive attitude and professional appearance.</li><li>Preferred Language: Tagalog.</li><li>Immediate joiners will be preferred.</li></ul>Benefits<ul><li>Competitive Salary (AED 2,500 &ndash; 4,000)</li><li>Employment Visa</li><li>Medical Insurance</li><li>Annual Leave as per UAE Labour Law</li><li>End-of-Service Benefits</li><li>Career Growth Opportunities</li></ul>How to ApplyInterested candidates can send their updated CV to:Email: recruiter@nvrhrsolutions.com WhatsApp/Call: +971 50 927 9689Subject Line: Application &ndash; Administration ExecutiveType d'emploi : Temps pleinR&eacute;mun&eacute;ration&nbsp;: AED2 500,00&nbsp;&agrave;&nbsp;AED4 000,00&nbsp;par heureLieu du poste : En pr&eacute;sentiel

Administration Executive (Tagalog)

IHG Hotels & Resorts

<div>At InterContinental Residences Dubai Business Bay, every interaction creates a lasting impression.
We're looking for a Guest Experience Agent who is passionate about hospitality, thrives on creating memorable guest journeys, and takes pride in delivering personalised luxury service. As one of the first and last faces our guests encounter, you'll play an essential role in ensuring every stay feels effortless, welcoming, and truly exceptional.
This is More Than a Front Office Role.
At InterContinental Residences Dubai Business Bay, we don't simply check guests in&mdash;we build meaningful relationships.
As a Guest Experience Agent, you'll become a trusted ambassador of our brand, delivering warm, intuitive service while anticipating guest needs before they're even expressed. Whether welcoming a first-time visitor, recognising a returning guest, or celebrating a special occasion, you'll create moments that guests remember long after they've departed.
Why This Role Matters
Exceptional guest experiences are built through genuine human connections.
Every conversation, recommendation, and thoughtful gesture contributes to our reputation as one of Dubai's premier luxury residences. Your ability to deliver seamless service, resolve requests with confidence, and personalise every interaction directly influences guest satisfaction, loyalty, and brand advocacy.
Create Experiences That Guests Remember
As part of the Front Office team, you'll deliver exceptional service throughout the entire guest journey&mdash;from arrival to departure.
You'll work closely with colleagues across the hotel to ensure every guest receives attentive, personalised service while maintaining the highest standards of luxury hospitality and operational excellence.
What We'll Support You to Do
Deliver Personalised Luxury Service 
Create warm, memorable experiences through genuine hospitality and attention to detail.
Build Lasting Guest Relationships 
Recognise returning guests, understand individual preferences, and exceed expectations.
Drive Guest Satisfaction 
Respond to requests promptly, professionally, and with genuine care.
Represent the InterContinental Brand 
Deliver every interaction in line with IHG's luxury service standards and values.
The Gig
Reporting to the Assistant Front Office Manager, the Guest Experience Agent is responsible for delivering exceptional guest service while supporting daily Front Office and Guest Relations operations.
The Opportunity
Become part of a world-class luxury hospitality team where guest experience is at the heart of everything we do.
The Strategy
Deliver personalised service, build meaningful guest relationships, and create seamless experiences across every stage of the guest journey.
The Impact
Increase guest satisfaction, encourage loyalty, strengthen our luxury reputation, and create memorable stays that guests want to repeat.
Stay Human
Luxury hospitality begins with genuine care.
At InterContinental Residences Dubai Business Bay, we believe every guest deserves to feel recognised, welcomed, and valued. Your professionalism, empathy, and attention to detail will help create experiences that leave lasting impressions.
Your Day-to-Day
No two days are ever the same. Your responsibilities will include but limited to:
Guest Experience<ul><li>
Welcome guests with warmth and professionalism during arrival and departure</li><li>
Deliver personalised service throughout each guest's stay</li><li>
Recognise VIPs, repeat guests, long-stay residents, and special occasions</li><li>
Anticipate guest needs and proactively offer assistance</li><li>
Build genuine relationships that enhance guest loyalty</li><li>
Create memorable moments through thoughtful and personalised service</li></ul>
Guest Relations<ul><li>
Handle guest requests promptly and efficiently</li><li>
Coordinate special amenities, celebrations, and personalised arrangements</li><li>
Maintain accurate guest profiles and preferences within Opera PMS</li><li>
Ensure guest information is updated to support future personalised service</li><li>
Follow up on guest requests to ensure complete satisfaction</li></ul>
Service Recovery<ul><li>
Resolve guest concerns calmly, professionally, and efficiently</li><li>
Take ownership of service recovery while maintaining guest confidence</li><li>
Escalate complex issues appropriately when required</li><li>
Follow up to ensure concerns have been fully resolved</li></ul>
Front Office Operations<ul><li>
Support smooth arrival and departure experiences</li><li>
Collaborate with Reservations, Concierge, Housekeeping, Engineering, Food &amp; Beverage, and other departments</li><li>
Ensure effective communication of guest preferences and special requests</li><li>
Assist during peak operational periods and special events</li><li>
Maintain accurate records and operational documentation</li></ul>
Quality &amp; Compliance<ul><li>
Maintain IHG luxury brand standards at all times</li><li>
Follow hotel policies, procedures, and service standards</li><li>
Ensure confidentiality of guest information</li><li>
Adhere to health, safety, and security procedures</li><li>
Maintain a professional appearance and positive attitude throughout every shift</li></ul>
What Success Looks Like
You'll be successful when you consistently achieve:<ul><li>
Exceptional guest satisfaction and positive guest feedback</li><li>
Memorable personalised guest experiences</li><li>
Prompt and effective guest request fulfilment</li><li>
Strong guest loyalty and repeat visitation</li><li>
Smooth collaboration across hotel departments</li><li>
Consistent compliance with IHG luxury service standards</li><li>
Positive contribution to the Front Office team's overall performance</li></ul>
Who This Role Is Perfect For
This opportunity is ideal for someone who:<ul><li>
Has a genuine passion for creating exceptional guest experiences</li><li>
Enjoys building meaningful relationships with people from around the world</li><li>
Brings warmth, confidence, and professionalism to every interaction</li><li>
Thrives in a fast-paced luxury hospitality environment</li><li>
Takes ownership and enjoys solving problems</li><li>
Works collaboratively while maintaining exceptional attention to detail</li><li>
Is committed to delivering service that exceeds expectations</li></ul>
What We Need From You
Ideally, you'll bring some (or all) of the following:
Education<ul><li>
Hospitality qualification or related field preferred</li></ul>
Experience<ul><li>
1&ndash;3 years of experience in Guest Relations, Front Office, Guest Experience, or Reception within luxury hospitality</li><li>
Experience within luxury hotels, branded residences, resorts, or premium hospitality environments preferred</li><li>
Working knowledge of Opera PMS or similar Property Management Systems</li><li>
Experience within the UAE or GCC hospitality market is advantageous</li></ul>
Personal Attributes<ul><li>
Outstanding interpersonal and communication skills</li><li>
Naturally warm, welcoming, and guest-focused</li><li>
Professional appearance and confident presentation</li><li>
Strong organisational and multitasking abilities</li><li>
Excellent problem-solving and decision-making skills</li><li>
Ability to remain calm under pressure</li><li>
Passion for luxury hospitality and personalised service</li><li>
High level of integrity, attention to detail, and commitment to excellence</li></ul><div>
</div>What You Can Expect from Us<div>
At InterContinental Residences Dubai Business Bay, we create an environment where our people can excel. We offer competitive compensation, valuable employee benefits, and exceptional development opportunities&mdash;including full uniform provision, generous accommodation discounts, and access to world-class training that supports long-term career growth.
</div><div></div><div>Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to all applicants and employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.</div><div>
</div><div>We foster a culture of trust, support, and acceptance &mdash; always welcoming different backgrounds, experiences, and perspectives. At IHG, we give every member of our team the room they need to belong, grow, and make a difference in a collaborative environment.</div><div>
We know that to work well, we need to feel well &ndash; both inside and outside of work. Through our myWellbeing framework, we&rsquo;re committed to supporting wellbeing across your health, lifestyle, and workplace.</div><div>
</div>Ready to Shape the Guest Experience?<div>
</div><div>If you don&rsquo;t meet every requirement but believe you bring the right energy, leadership, and passion for people, we&rsquo;d still love to hear from you.</div><div>
Join us and be part of shaping distinctive hospitality experiences in Dubai&mdash;where your ideas, personality, and expertise help define how guests connect, unwind, and remember us.</div><div>
</div>As the world&rsquo;s first and most global luxury hotel brand, InterContinental Hotels &amp; Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental&reg;️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you&rsquo;d like to embrace a world of opportunities, we&rsquo;d like to welcome you to the world&rsquo;s most international luxury hotel brand.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Guest Experience Agent at InterContinental Residences Dubai Business Bay

KAF CAFE

Job Title: Personal Assistant to CEOJob Summary: We are seeking a highly organized and proactive Personal Assistant to support the CEO in managing daily operations, schedules, and communications.Key Responsibilities:<ul><li>Manage the CEO&rsquo;s calendar, meetings, and travel arrangements</li><li>Handle emails, calls, and correspondence on behalf of the CEO</li><li>Prepare meeting materials, reports, and presentations</li><li>Coordinate with internal teams and external stakeholders</li><li>Handling Emails &amp; daily reports from HOD's</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Management, or related field (preferred)</li><li>3&ndash;7 years of experience as an Executive Assistant or Personal Assistant supporting senior leadership</li><li>Proven experience as a Personal Assistant or Executive Assistant</li><li>Strong organizational+</li><li>and communication skills</li><li>Ability to multitask and handle confidential information</li><li>Proficiency in MS Office / Google Workspace</li><li>High level of professionalism, integrity, and confidentiality</li><li>Candidate must be in UAE</li><li>Female only.</li></ul>Employment Type: Full-timeJob Types: Full-time, PermanentPay: AED10,000.00 - AED15,000.00 per monthApplication Question(s):<ul><li>Are you a Female?</li></ul>Language:<ul><li>Tajik or Russian (Required)</li></ul>Work Location: In person

Personal Assistant to CEO

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