operations manager

customer logistics lead

fullfilment center supervisor, outbound operations Jobs in Egypt

fullfilment center supervisor, outbound operations

head of operations

operations executive

fullfilment center supervisor outbound operations

Amazon

<div>
 
 Description
 
 
 
 We&rsquo;re expanding our team within Amazon Operations! If you&rsquo;re interested in joining a business where you can have fun, achieve amazing results and put smiles on people&rsquo;s faces, this could be the role for you.
 
 
 You will oversee the shift management in one of our first mile fulfilment centers, middle mile sortation centers or final mile delivery stations. Our Operations Specialists drive the pulse of our operations on the ground and play a key role in getting our customers&rsquo; orders out to them in every step of the chain.
 
 
 This is a varied, challenging role and every day is different!
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Create and cultivate a safe working environment by identifying safety opportunities across your work area
 </li>
 <li>
 Manage and train our Associates to help deliver the best service for our customers
 </li>
 <li>
 Ensure that customer orders are fulfilled in line with quality and safety guidelines
 </li>
 <li>
 Continuously provide critical shift related information to frontline management and operators
 </li>
 <li>
 Adjust labor allocation throughout your shifts to meet and exceed plans and forecasts
 </li>
 <li>
 Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training
 </li>
 <li>
 Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 1+ years of Microsoft Office products and applications experience
 </li>
 <li>
 1+ years of Microsoft Office (Word, Excel, and Outlook) experience
 </li>
 <li>
 High school or equivalent
 </li>
 <li>
 high school diploma or equivalent
 </li>
 <li>
 Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
 </li>
 <li>
 Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
 </li>
 <li>
 Work 40 hours/week, and overtime as required
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Are 18 years of age or older
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: A3148140
</div>

Fullfilment Center Supervisor, Outbound Operations

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
We&rsquo;re expanding our team within Amazon Operations! If you&rsquo;re interested in joining a business where you can have fun, achieve amazing results and put smiles on people&rsquo;s faces, this could be the role for you. 
 
You will oversee the shift management in one of our first mile fulfilment centers, middle mile sortation centers or final mile delivery stations. Our Operations Specialists drive the pulse of our operations on the ground and play a key role in getting our customers&rsquo; orders out to them in every step of the chain. 
 
This is a varied, challenging role and every day is different! 
 
Key job responsibilities 
<ul><li>Create and cultivate a safe working environment by identifying safety opportunities across your work area</li><li>Manage and train our Associates to help deliver the best service for our customers</li><li>Ensure that customer orders are fulfilled in line with quality and safety guidelines</li><li>Continuously provide critical shift related information to frontline management and operators</li><li>Adjust labor allocation throughout your shifts to meet and exceed plans and forecasts</li><li>Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training</li><li>Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization</li></ul></div><h2 class="jobSectionHeader"> 
BASIC QUALIFICATIONS</h2><ul><li>1+ years of Microsoft Office products and applications experience</li><li>1+ years of Microsoft Office (Word, Excel, and Outlook) experience</li><li>High school or equivalent</li><li>high school diploma or equivalent</li><li>Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays</li><li>Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach</li><li>Work 40 hours/week, and overtime as required</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Are 18 years of age or older</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

justclean

Job Summary:We are seeking a motivated and customer-focused Call Center Agent to join our team. The ideal candidate will handle inbound chats and outbound calls to assist customers, resolve inquiries, provide information, and ensure a high level of customer satisfaction. This role requires excellent communication skills, patience, and a problem-solving mindset.Requirements:<ul><li>Bilingual (Arabic/English) abilities are a Must.</li><li>High school diploma or equivalent; additional education is a plus.</li><li>Proven experience in a call center or customer service role preferred.</li><li>Strong verbal and written communication skills.</li><li>Good listening and problem-solving abilities.</li><li>Ability to handle high chats/OB Calls volumes and work in a fast-paced environment.</li><li>Basic computer and typing skills.</li><li>Flexibility to work shifts, including evenings, weekends, and holidays if required.</li></ul>Key Responsibilities:<ul><li>Answer Chats and respond to customer inquiries in a professional manner.</li><li>Make outbound calls to follow up on customer issues, provide support, or promote services/products.</li><li>Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.</li><li>Maintain up-to-date knowledge of products, services, and promotions.</li><li>Enter and update customer information in the database accurately.</li><li>Meet or exceed daily Chats/OB Calls quotas and quality assurance benchmarks.</li><li>Escalate complex issues to the supervisor or relevant department as needed.</li><li>Maintain a positive, empathetic, and professional attitude toward customers at all times.</li><li>Follow communication scripts and adhere to company policies and procedures.</li></ul>Preferred Skills:<ul><li>Knowledge of CRM systems or call center software.</li></ul>Job Type: Full-timePay: E&pound;10,000.00 per month

Call Center Agent

Raya CX

<div>
 , 40 hours per week
 
 
 Position: Call Center Representative C1
 
 
 Company Overview:
 
 
 RayaCX is a leading customer experience management company based in Cairo, Egypt. We provide innovative solutions to help businesses enhance their customer interactions and improve overall customer satisfaction. Our team is dedicated to delivering exceptional customer service and creating positive experiences for our clients and their customers.
 
 
 Job Description:
 
 
 We are seeking a highly motivated and customer-centric individual to join our team as a Call Center Representative C1. In this role, you will be responsible for handling inbound and outbound calls from customers, providing excellent service and support, and resolving any issues or concerns they may have. You will be the first point of contact for our clients' customers, and your main goal will be to ensure a positive and efficient customer experience.
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Answer incoming calls from customers and provide them with accurate information and assistance
 </li>
 <li>
 Make outbound calls to follow up on customer inquiries or resolve any issues
 </li>
 <li>
 Maintain a high level of professionalism and customer service in all interactions
 </li>
 <li>
 Identify and escalate any complex or unresolved issues to the appropriate department or supervisor
 </li>
 <li>
 Keep detailed and accurate records of customer interactions and transactions
 </li>
 <li>
 Collaborate with team members to continuously improve processes and procedures
 </li>
 <li>
 Meet and exceed individual and team performance targets
 
 
 
 </li>
 </ul>
 Requirements:
 
 
 <ul>
 <li>
 High school diploma or equivalent; college degree preferred
 </li>
 <li>
 1-2 years of experience in a customer service or call center role
 </li>
 <li>
 Excellent communication skills in English, both verbal and written
 </li>
 <li>
 Strong problem-solving and decision-making abilities
 </li>
 <li>
 Ability to multitask and work in a fast-paced environment
 </li>
 <li>
 Proficient in using computer systems and software
 </li>
 <li>
 Flexibility to work full-time, 40 hours per week, including evenings and weekends if needed
 
 
 
 </li>
 </ul>
 Benefits:
 
 
 <ul>
 <li>
 Competitive salary and benefits package
 </li>
 <li>
 Opportunities for career growth and development
 </li>
 <li>
 Positive and supportive work environment
 </li>
 <li>
 Comprehensive training program
 </li>
 <li>
 Employee discounts and perks
 
 
 
 </li>
 </ul>
 If you are passionate about providing exceptional customer service and thrive in a dynamic and fast-paced environment, we want to hear from you! Join our team at RayaCX and be a part of shaping the future of customer experience management. Apply now!
</div>

Customer Service Agent - C1 Speaker

Auktel Technologies Pvt Ltd

Company Name: Arktel TechnologiesWORK MODE: RemoteJob Description:Arktel is looking for a dynamic and eager outbound sales representative to jump start their career in sales to join our Lahore team calling agents. If you are excited about generating leads and cold calling, willing to roll up your sleeves and dial the phone, love the hunt and celebrating win / wins you could be the perfect fit. You&rsquo;ll start by finding a good fit prospect, live transferring to sales. From there, we&rsquo;d like to help you grow your sales skills and career with us.Key Responsibilities:<ul><li>Generate business through proactive outreach to new customers via cold calling.</li><li>Quickly develop value-based business relationships with B2B customers.</li><li>Research, qualify, manage, track leads and related sales activities.</li><li>Function competently and competitively in a fast-paced, highly transactional call-center environment that requires project and time management skills.</li><li>Develop a good relation with the clients over the phone in order to convert those leads into sales.</li><li>You will be assisting the Sales Supervisor and transferring the potential client calls to your supervisor who will be converting those transfers into sales.</li><li>Excellent English communications skills with prior experience in international sales and customer service will be preferred.</li></ul>Key Requirements &amp; Skills:<ul><li>Good English communication and interpersonal skills.</li><li>1-3 years of outbound B2B sales experience preferably selling to enterprise-level clients.</li><li>Demonstrable verbal and written communication skills.</li><li>Ability to learn quickly and think analytically.</li><li>Active listening and communication skills.</li></ul>Benefits:<ul><li>Market competitive salary</li><li>Incentives.</li></ul>Work ScheduleWorking Hours:<ul><li>Monday &ndash; Friday : 7:30 AM &ndash; 4:30 PM (Egypt Time)</li><li>Saturday (Half Day): 9:30 AM &ndash; 2:30 PM (Egypt Time)</li></ul>Breaks:<ul><li>Friday: 2-hour break during Jumu&rsquo;ah (Friday prayer)</li><li>Daily: 1-hour break from 11:00 AM to 12:00 PM</li></ul>Days Off:<ul><li>Sunday</li></ul>Work Mode:<ul><li>Work from Home</li></ul>Salaries Salary Disbursement: Between the 15th and 18th of each month.Sales Target: Equivalent to 30% of the employee&rsquo;s monthly salary.Job Type: Full-timePay: From E&pound;8,000.00 per monthApplication Question(s):<ul><li>In which city of Egypt are you currently located?</li><li>Current Salary</li><li>Expected Salary</li></ul>Language:<ul><li>English (Required)</li></ul>

Sales Associate (Remote)

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Responsible for the operations of the store during his shift, in terms of end to -end operation: managing staff , Ordering, Inbound receiving, stocking, Pick and pack orders
 </li>
 <li>
 Assists Store supervisor to manage all store operations (i.e. selecting people, scheduling shifts, routine and preventive maintenance, &hellip;)
 </li>
 <li>
 Assists Store supervisor for Ordering / Store replenishment: by Ensure proper stock in stores (No OOS or OVS) and help to assessing the inventory and issuing orders based on the input and assessment of demand planner plus physical stock assessment
 </li>
 <li>
 Inventory management: Support Store supervisor by Ensuring effective stock control function and practices. Support Implementation of inventory process to ensure adequate stock levels and accurate inventory by conducting Store Stock take &amp; Cycle count based on the agreed schedule
 </li>
 <li>
 Inbound receiving: During his shift , to ensure Accurate receiving of orders as per policies &amp; SOP
 </li>
 <li>
 Outbound: During his shift , to ensure Efficient and accurate picking and packing of customer orders, as per SOP
 </li>
 <li>
 Support Store supervisor by monitoring fulfillment processes and recommend improvements to increase productivity and profits.
 </li>
 <li>
 Help Store supervisor by Ensuring implementation of actions pertinent to store-related shrinkages
 </li>
 <li>
 Supervising the effective implementation of hygiene, sanitation, security and safety standards, as well as service level standards and ensuring a high level customer service both internally and externally during his shift
 </li>
 <li>
 Discussing with the Store supervisor all issues/problems and propose solutions
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 You have at least 3-5 years of experience in supermarket or restaurant
 </li>
 <li>
 You are someone energized by the unknown and look forward to learning each day on the job.
 </li>
 <li>
 Good communication skills, and always like to be hands-on with several tools.
 </li>
 <li>
 Additionally, you have robust interpersonal and intercultural skills.
 </li>
 <li>
 Language skills: Fluent English and Arabic would be highly advantageous
 </li>
 </ul>
</div>

Assistant Store Supervisor

Concentrix

Job SummaryWe are seeking a dedicated and customer-focused Call Center Agent to handle inbound and outbound calls, assist customers with inquiries, resolve complaints, and provide accurate information about our products and services. The ideal candidate has excellent communication skills, patience, and a strong problem-solving attitude.Key Responsibilities<ul><li>Answer incoming calls and respond to customer inquiries in a professional manner</li><li>Make outbound calls when required (follow-ups, surveys, confirmations, etc.)</li><li>Resolve customer complaints efficiently and escalate complex issues when necessary</li><li>Provide accurate information about products, services, policies, and procedures</li><li>Maintain detailed and accurate records of customer interactions in the system</li><li>Meet individual and team performance targets (quality, productivity, and attendance)</li><li>Follow company guidelines, scripts, and compliance standards</li><li>Build positive relationships with customers to enhance satisfaction and loyalty</li></ul>Requirements &amp; Qualifications<ul><li>Bachelor&rsquo;s degree</li><li>Previous experience in a call center or customer service role is preferred</li><li>Excellent verbal communication and active listening skills</li><li>Strong problem-solving and conflict-resolution abilities</li><li>Ability to work under pressure and handle difficult customers professionally</li><li>Basic computer skills and familiarity with CRM systems</li><li>Ability to work rotational shifts, including evenings or weekends if required</li></ul>What We Offer<ul><li>Competitive salary</li><li>Professional paid training</li><li>Supportive and dynamic work environment</li><li>Health and social insurance</li><li>Transportation provided 24/7</li></ul>Job Type: Full-timePay: Up to E&pound;21,800.00 per monthApplication Question(s):<ul><li>Are you Egyptian?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>customer service: 1 year (Required)</li></ul>Language:<ul><li>English fluently (Preferred)</li></ul>Location:<ul><li>Giza (Required)</li></ul>

English Customer Service

Explore 1009+ Fullfilment center supervisor outbound operations in Egypt this January. Find roles across top companies and apply now to boost your career.

1009 fullfilment center supervisor outbound operations jobs IN Egypt

Fullfilment Center Supervisor, Outbound Operations

Fullfilment Center Supervisor, Outbound Operations

Call Center Agent

Customer Service Agent - C1 Speaker

Sales Associate (Remote)

Assistant Store Supervisor

English Customer Service