cleaning and maintenance worker Jobs in Seattle

cleaning and maintenance worker

customer service agent part time Jobs in Seattle

customer service agent part time

general cleaner (part-time, pm shift) Jobs in Seattle

general cleaner (part-time, pm shift)

part time pet waste technician Jobs in Seattle

part time pet waste technician

part time security officer Jobs in Seattle

part time security officer

general cleaner part time pm shift

CSI International, Inc.

<div><div><div><b>Who We Are:</b></div><p>
CSI International Inc, founded in 1989, provides integrated building services to clients in real estate, property management, pharmaceuticals, telecommunications, higher education, manufacturing, and insurance. Throughout CSI International Inc.&rsquo;s constant growth and evolution, our primary goal &ndash; exceeding our clients&rsquo; expectations &ndash; has remained unchanged. Because of this, we enjoy an incomparable reputation for cost-effective solutions with responsive services with uncompromising quality.</p><div><b>
What you&rsquo;ll be doing:</b></div><div>
We are looking for an energetic cleaner to keep our facilities clean. You will be responsible for maintaining a clean facility by completing a variety of cleaning tasks to keep the buildings looking perfect. To work well in this role, you should have some cleaning experience and basic knowledge of various cleaning products.</div><div><b>
Cleaner Responsibilities:</b></div><ul><li>
General cleaning of the building and keeping itmaintainedand in good condition.</li><li>
Vacuum, sweep, and mop floors.</li><li>
Cleaning and stock restrooms.</li><li>
Empty trash and recycling bins.</li><li>
Ensure doors are locked after hours.</li><li>
Clean up spills withappropriateequipment.</li><li>
Notify supervisors or managers of major repairs.</li><li>
Complete tasksin a timely mannerwith minimal supervision.</li><li>
Keep cleaning supplies in stock.</li><li>
Work with a contract cleaning service when necessary.</li><li>
Other responsibilities as assigned by your supervisor.</li></ul></div><div><div><b>
Cleaner Requirements:</b></div><ul><li>
Ability to manage your time efficiently.</li><li>
Work well when supervisors are not present.</li><li>
Able to work safely with a variety of cleaning supplies.</li><li>
Able to work independently or with a team.</li><li>
Able to use basic cleaning equipment.</li><li>
High school diploma, GED, or suitable equivalent.</li><li>
Authorized to work in the U.S. &ndash; We Use E-Verify</li></ul><div>
***CSI International, Inc. is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it&rsquo;s about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together.</div><p>
***Consistent with the Americans with Disabilities Act (ADA), all state &amp; federal requirements, it is the policy of CSI International, Inc. to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. CSI International, Inc. also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team at 813-425-1985.</p></div><br>
['Monday','Tuesday','Wednesday','Thursday','Friday']<br>
6:00pm - 10:00pm</div>

General Cleaner (Part-Time, PM Shift)

SNIFF Seattle Dog Walkers

<p><b>Love your job and be loved for doing it.</b> Dog walkers work convenient part-time hours and make great money. And you help dogs - which is a seriously cool thing. Join the team at SNIFF Seattle Dog Walkers today!</p><p><b>EXCITING OPPORTUNITY</b><br/><b>DOG WALKER - Capital Hill and NE Seattle</b></p><p><b>Take a look at this job</b> - For starters, it's a blast! You go to the client's home; you walk their dog. SNIFF specializes in private walks. So, these are peaceful walks around the neighborhood - not chaotic &quot;pack walking.&quot; We work every day Monday through Friday from approximately 10:30 or 11:00 am to 3:00 or 3:30 pm. It's 20-25 hours of work a week.</p><p><b>How much money can you make?</b> - Starting pay is $21.30 an hour plus tips. Plus, you can increase your income by doing overnight dog sitting stays and pet sitting visits. And we offer direct deposit for your paychecks.</p><p><b>Here's how you apply!</b> - See the job requirements below. If you're applying you should meet or exceed them all. If you qualify and are committed to helping our company grow, apply on our website or by responding to this post. No phone calls, please. Include your resume and references, and tell us about your previous work with dogs - and what you can bring to the SNIFF team of professional dog walkers.</p><p><b>JOB REQUIREMENTS:</b><br/><b>EXPERIENCE</b> - Professional or volunteer experience working with dogs.<br/><b>AVAILABILITY</b> - Can work all five days Monday-Friday between approximately 10:30 am and 3:00 pm.<br/><b>PHONE</b> - Smart phone either IOS or Android.<br/><b>HONESTY</b> - Track-record of integrity. Impeccable references.<br/><b>RESPONSIBILITY</b> - Reliable, punctual and able to stick to a schedule.<br/><b>PROXIMITY</b> - You should live relatively close to your dog walking route.<br/><b>PHOTOS</b> - Can take photos of client dogs each day for clients and social media.<br/><b>COMMITMENT</b> - Can commit to working with us for at least six months.<br/><b>TRANSPORTATION</b> - Must have a car or another form of motorized transportation. Plus valid driver's license and insurance.</p><p><b>WALK DOGS. MAKE MONEY. LOVE YOUR JOB!</b></p><p><b>Learn more at SniffSeattle.com</b></p><p>Job Type: Part-time</p><p>Pay: From $21.30 per hour</p><p>Compensation Package:</p><ul><li>Tips</li></ul><p>Schedule:</p><ul><li>Day shift</li><li>Monday to Friday</li></ul><p>Shift availability:</p><ul><li>Day Shift (Preferred)</li></ul><p>Ability to Commute:</p><ul><li>Seattle, WA 98103 (Required)</li></ul><p>Work Location: In person</p>

Professional Dog Walker - NE Seattle

Crisis Connections

<div>Description:
<p><b>
Position Title</b>: Crisis Specialist of 988</p><p><b>
Type</b>: Part-time and full-time shifts available</p><p><b>
Location</b>: Fully Remote, must be located in WA State</p><p><b>
Payrate</b>: $26.79 per hour.</p><p><b>
Union Representation</b>: OPEIU Representation</p><p><b>
 Schedule/Day/Swing:</b></p><p></p><p><b><br>
Day</b></p><ul><li>
Sun-Wed 7:00 am-3:00 pm</li><li>
Thurs-Sat 8:00 am-4:00 pm (2 openings)</li></ul><p><b>
Swing/GY</b></p><ul><li>
Fri-Mon 5:00 pm-1:00 am</li><li>
Wed-Sat 5:00 pm-1:00 am</li><li>
Thurs-Mon 6:00 pm-2:00 am</li></ul><p><b>
Candidates must be located in WA state to be considered.</b></p><p><b>
PROGRAM SUMMARY:</b></p><p>
Crisis Connections provides a variety of telephone-based support services that are free and easily accessible to anyone in our community experiencing crisis. Our service area includes King County and WA State. Our passion is to foster resilience and wellbeing for all by connecting people to accessible and compassionate support.</p><p><b>
POSITION SUMMARY:</b> The 988 Crisis Specialist is responsible for providing high quality comprehensive crisis intervention and emotional support to individuals experiencing emotional distress and mental health crisis who contact 988 Suicide &amp; Crisis Lifeline via phone, online chat, and/or SMS text.</p><p>
We are looking for empathetic, and motivated candidates who want to help others, as part of a growing team. Ideal candidates possess the ability to respond to crisis contacts via phone, chat, or text to assess suicide risks, safety plan, and identify appropriate community linkages for individuals who are experiencing emotional distress. The ideal candidate for this role has excellent computer and spelling skills, a proven ability to communicate effectively through verbal or written communication, and multi-task in a high stress environment. We need you to have passion for helping others and experience in the areas of suicide prevention, mental health, crisis de-escalation, and addiction.</p><p><b>
QUALIFICATIONS AND EXPERIENCE NEEDED:</b></p><ul><li>
Minimum of a GED/High School diploma and four (4) years of full-time behavioral health work experience.</li><li>
Alternatively, a combination of education and experience will be considered (Master&rsquo;s degree / Bachelor's degree + 1 year BH experience / Associate degree + 2 years BH experience). Specifications: Behavioral health or substance use fields</li><li>
Experience as a behavioral health professional, crisis intervention, and contact center experience preferred.</li><li>
Knowledge of King County Public Mental Health System.</li><li>
Excellent communication and problem-solving skills, including ability to respond to callers with patience, objectivity, and nonjudgmental attitude.</li><li>
Demonstrated ability to problem solve.</li><li>
Evidence of ability to work effectively with a multi-disciplinary team of clinical staff and paraprofessionals</li><li>
Evidence of technical proficiency and ability to work effectively in a fast-paced environment.</li><li>
Excellent verbal, written, and technical skills including the ability to work in multiple software platforms concurrently.</li><li>
Skilled in web-based computer environment, database navigation, and multiple platforms for clinical contact and documentation.</li><li>
Agency Affiliated Counselor (AAC) credential through the WA Department of Health required within 6 months of hire, for which Crisis Connections will reimburse the cost.</li></ul><p><b>
JOB DUTIES AND RESPONSIBILITIES</b></p><p><b>
988 SUICIDE AND CRISIS LIFELINE CONTACT SUPPORT</b></p><p>
1. Knowledgeable of organization and 988 Suicide and Crisis Lifeline required protocols and procedures.</p><p>
2. Respond to 988 Suicide and Crisis Lifeline telephonic, online chat, or SMS texts to provide emotional support, risk assessment, crisis intervention, and support referrals to contacts in a consistent and non-judgmental manner.</p><p>
3. Uses effective communication skills to assist in behavioral health and suicide risk assessment and de-escalation of 988 contacts.</p><p>
4. Provide 988 contacts with risk reduction and safety/action planning.</p><p>
5. Sets appropriate limits with difficult 988 contacts.</p><p>
6. Exhibits patience and responds to difficult 988 contacts with sensitivity.</p><p>
7. Smoothly integrates supervisory direction into 988 contacts.</p><p>
8. Alerts shift clinicians immediately to contact content involving possible danger to the identified client or to other people. (Including suicide, homicide, child/elderly abuse, and other violent threats or ideation.)</p><p>
9. Alerts shift clinicians when identified contact presents indications of possible mental disorder.</p><p>
10. Make every effort to resolve contacts in the least restrictive environment and without law enforcement involvement whenever possible.</p><p>
11. Triage 988 contacts for referral to appropriate crisis response system partners for higher level of intervention as needed.</p><p>
12. Ability to adapt quickly to varied protocol/requirements of each incoming/outgoing communication modality.</p><p>
13. Provide detailed and thorough documentation for all 988 crisis contacts.</p><p>
14. Adheres to confidentiality policy.</p><p>
15. Maintain confidentiality of all 988 contact users, crisis center location, Crisis Center staff, and 988 Suicide and Crisis Lifeline Policy and Procedures.</p><p>
16. Adhere consistently to contact management guidelines and all organization policies and procedures.</p><p>
17. Must complete new hire orientation and all required training within 30 days of hire.</p><p><b>
SERVICE DELIVERY</b></p><p>
1. Skillfully uses technology and online directories to access resources.</p><p>
2. Assists 988 contacts, when necessary, by providing and utilizing resources; provide advocacy with clinical guidance when appropriate.</p><p>
3. Responsible for maintaining contact volume responses in accordance with 988 Suicide and Crisis Lifeline contractual metrics.</p><p><b>
988 CALL DOCUMENTATION</b></p><p>
1. Performs thorough and accurate collection of 988 contact demographic information.</p><p>
2. Appropriately codes 988 contact&rsquo;s concerns, summation of interaction, and disposition, including referral information, in the electronic health record.</p><p>
3. Properly uses all other forms and on-shift resources correctly.</p><p><b>
PROFESSIONAL DEVELOPMENT</b></p><ul><li>
Participates in program and organization staff meetings.</li><li>
Attends training and organization in-services as required by Vibrant/988 Suicide &amp; Crisis Lifeline recommendations.</li></ul><p><b>
KEY PERFORMANCE INDICATORS</b></p><p>
1. Vibrant/988 Suicide and Crisis Lifeline Program Standards</p><p>
a. Call Abandonment rate 5% or less.</p><p>
b. Call Answer Rate within 20 seconds.</p><p>
2. All staff working within the 988 Crisis Services Department share the responsibility to meet these contract metrics.</p><p>
3. 988 Crisis Specialists will maintain an available rate &gt;85% during scheduled shift.</p><p><b>
QUALITY AND QUANTITY OF WORK HABITS</b></p><p>
1. Arrives at work on time and maintains regular attendance; working assigned shifts and other shifts when needed.</p><p>
2. Follows personnel policies and procedures.</p><p>
3. Written and verbal communication is clear, concise, accurate and thorough.</p><p>
4. Demonstrates genuine relationships by cooperating with others, handling disagreements directly with the person(s) concerned in a truthful and open manner and accepting constructive feedback. Shows respect to co-workers, volunteers and customers/clients.</p><p>
5. Must be able to sit and stay focused while navigating technical platforms and virtual conversations for extended periods of time.</p><p>
6. Makes appropriate use of supervisor and clinicians.</p><p>
7. Promotes a healthy work environment and contributes to a positive and progressive program culture by demonstrating collaborative decision-making and team-building behaviors; provides peer support and motivates staff to outstanding performance.</p><p>
8. Suggests solutions to identified problems and approaches decision-making and problem-solving opportunities in a proactive and inclusive way.</p><p>
9. Attends virtually and in-person to complete all training as assigned.</p><p>
10. Attends all staff meetings as assigned.</p><p>
11. All other duties as assigned.</p>
Requirements:
<p><b>
Computer Skills Assessment</b>: Crisis Connections requires a basic Computer Skills assessment to measure computer literacy and skills. The assessment is approximately 15 minutes in length, and timed. HR will provide a link to complete the test after screening qualified candidates.</p><ul><li>
This assessment will be completed on the candidate's personal computer. Upon request, candidates may take the assessment at one of our 2 office locations as an accommodation. Additional accommodations for the assessment are provided upon request.</li></ul><p><b>
Technology Requirement:</b></p><ul><li>
Smart phone with ability to download the Microsoft Multi-factor Authentication (MFA) application.</li></ul><p><b>
For Remote / Hybrid positions</b></p><ul><li>
High speed internet (wired ethernet connection preferred). No Cellular or Hotspots.</li><li>
A quiet and confidential designated working area.</li></ul><p><b>
Working Conditions:</b> Individuals in this position should be able to sit or stand for lengthy periods of time. Individuals will need to be able to wear a headset or earphones as they take calls and attend meetings. Individuals will need to manage several IT/software platforms at once and be able to function in an environment with moderate noise and distraction.</p><ul><li>
This position will expose you to conversations about suicide, mental health issues and staff responding to crisis situations.</li></ul><p><b>
Thriving employees means a thriving mission:</b> We work hard to embrace diversity and inclusion. We welcome everyone's lived experiences, cultures, and expertise, at Crisis Connections because it strengthens our team and the care we provide to the community. BIPOC, persons with disabilities, and members of the LGBTQ+ community are strongly encouraged to apply.</p><p><b>
We are dedicated to supporting our employees by offering excellent benefits and career progression opportunities.</b></p><ul><li>
Excellent medical, dental, and vision coverage</li><li>
Annual wage increases</li><li>
Generous Paid Time Off &amp; 12 Paid Holidays</li><li>
Discount on ORCA transit pass</li><li>
Free Parking &amp; Flexible Schedules</li><li>
Growth opportunities</li><li>
Self-care tools &amp; weekly check ins with your supervisor</li></ul><p><b>
Voluntary Benefits</b></p><ul><li>
Short-term and long-term disability</li><li>
Flexible Spending Accounts (FSA)</li><li>
403B Retirement Plan</li></ul><p><b>
Offers of Employment</b>: All offers of employment are contingent upon successful completion of a background check including a Criminal History Report and Reference Check.</p><p><b>
DISCLAIMER:</b> The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. As an adaptive organization, responsibilities can and will change in alignment with greater efficiencies and mission metrics.</p><p><b>
EQUAL EMPLOYMENT OPPORTUNITY AND NON-DISCRIMINATION:</b> Crisis Connections (CC) is committed to equal opportunity for all employees and applicants. CC does not discriminate with regards to hiring, assignment, promotion, or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information, or any other status protected under local, state, or federal law.<br>
In accordance with the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions.</p><p><i><br>
Crisis Connections is an equal opportunity employer. We value having employees whose skills, experience and background reflect the diverse populations we serve.</i></p></div>

Crisis Specialist of 988 Day/Swing

The French Guys

<p>Part-Time Barista &amp; Bakery Clerk<br/>Location: Capitol Hill, Seattle, WA</p><p>About Us</p><p>The French Guys is a passionate French bakery and caf&eacute; dedicated to sharing our craft with Seattle. We bake fresh daily at our production kitchen, serve our community from our flagship Capitol Hill store, and bring our breads and pastries to more than a dozen farmers markets each summer.</p><p>We believe in quality, sustainability, and inclusivity. From sourcing the best ingredients and minimizing waste to creating a respectful, welcoming workplace, we want our team to feel as proud of the work as we are. We are committed to welcoming and serving everyone&mdash;both our team members and our guests&mdash;with kindness and respect.</p><p>Whether you&rsquo;re refining your barista skills, growing into leadership, or looking for a supportive place to share your talents&mdash;we&rsquo;d love to meet you.</p><p>Your Role on the Team</p><ul><li>Craft high-quality espresso beverages with latte art</li><li>Provide warm, knowledgeable customer service</li><li>Assist guests with bakery product selections and complete transactions</li><li>Maintain high standards of cleanliness and food safety</li><li>Contribute to daily tasks: dishwashing, bussing, sweeping, mopping, restroom upkeep</li><li>Keep products stocked and the store organized</li><li>Thrive in a fast-paced, team-oriented environment</li></ul><p>What We&rsquo;re Looking For</p><ul><li>Experience: 2+ years in barista and/or customer service roles</li><li>Food Safety: WA State Food Handler's Permit (required)</li><li>Reliability: Punctual, adaptable, and a strong team player</li><li>Physical Requirements:</li><li>Able to lift up to 35 lbs</li><li>Comfortable standing for long periods and climbing stairs as needed</li><li>Able to work in a busy, loud environment</li><li>Professionalism: Friendly and respectful with both customers and teammates</li><li>Dress Code: Able to comply with Health Department standards during all shifts</li></ul><p>Position Details</p><ul><li>Location: 2650 NE Village Lane, Seattle, WA 98105</li><li>Store Hours: 8 AM &ndash; 6 PM (open seven days a week)</li><li>Availability: Must be available between 7 AM &ndash; 7 PM (flexibility preferred)</li><li>Shifts: 4&ndash;8 hours per shift</li><li>Weekly Hours: Part-time, 18 &ndash; 25 hours/week, with opportunity for more hours during the busy season (June-September)</li></ul><p>Compensation &amp; Benefits</p><ul><li>Pay: $20.76/hr + tips (average $7&ndash;$9/hr)</li><li>Tip Pooling: Shared across all hourly staff (baristas, sales team, bakers, prep, etc.)</li><li>Healthcare: 50% reimbursement for full time employees working 34+ hours/week after 60 days (includes medical, vision, and dental)</li><li>Perks: Paid sick leave, paid training, and employee discounts</li></ul><p>Job Type: Part-time</p><p>Pay: $21.30 - $29.76 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid sick time</li><li>Paid training</li><li>Vision insurance</li></ul><p>People with a criminal record are encouraged to apply</p><p>Work Location: In person</p>

Barista/Bakery Clerk-Part Time

Allied Universal

<div><p>Security Officer - Gatehouse Screening</p><h2 class="jobSectionHeader"><b>
Overview</b></h2><p>
Allied Universal&reg;, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
</p><h2 class="jobSectionHeader"><b>Job Description</b></h2><p><br>
As a <b>Security Officer - Gatehouse Screening</b> in <b>Seattle, WA</b>, you will serve and safeguard clients in a range of industries such as Aero/Defense, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As an Access Control Officer at a leading aero and defense location, you will monitor entry points, verify credentials, manage visitor processing, and support badge and access procedures. You will maintain a visible presence, complete routine patrols of assigned areas, document security-related activity, and communicate clearly with employees and guests. At Allied Universal, you will work with an agile, reliable, and innovative team that puts people first and acts with integrity.
</p><p><b>Position Type: Part Time</b>
</p><p><b>Pay Rate: $22.16 / Hour
</b></p><p><b>Job Schedule:</b>
</p>DayTimeFri02:00 PM - 10:00 PMSat02:00 PM - 10:00 PMSun02:00 PM - 10:00 PM<p><b>
Why Join Us:</b>
</p><ul><li><b>Smart Tools:</b> Access to our exclusive technology to view and claim additional shifts to earn more.</li>
<li><b>Career Growth:</b> Get paid training and access to career growth opportunities.</li>
<li><b>Financial Benefits:</b> Participate in our retirement savings plan to invest in your future.</li>
<li><b>Exclusive Perks:</b> Enjoy discounts on top brands and services through our Perks Program.</li></ul><p><b>
What You'll Do:</b>
</p><ul><li>Provide customer service to clients by carrying out security-related procedures, site-specific policies, access control requirements, and/or emergency response activities as needed at an aerospace and defense location.</li>
<li>Control entry and exit at designated access points by verifying credentials, issuing temporary badges as directed, processing visitors and contractors, and maintaining access logs in accordance with site policy.</li>
<li>Respond to incidents and critical situations in a calm, problem-solving manner, including reporting suspicious activity, completing incident documentation, and communicating with site contacts and/or emergency services as appropriate.</li>
<li>Conduct regular and random patrols of buildings, production areas, and perimeter points to help to deter unauthorized access and to identify security-related or operational concerns for reporting.</li>
<li>Screen vehicles, deliveries, and property movements as assigned, following established procedures for inspections, escorts, and documentation to support controlled access to restricted areas.</li></ul><p><b>
Minimum Requirements:</b>
</p><ul><li>Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.</li>
<li>Possess a high school diploma or equivalent.</li>
<li>As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.</li>
<li>Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.</li>
<li>As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.</li>
<li>Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.</li>
<li>A valid driver's license will be required for driving positions only.</li></ul><h2 class="jobSectionHeader"><b><br>
Closing</b></h2><p><b>
Allied Universal&reg; is an Equal Opportunity Employer.</b> All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
</p><p>If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
</p><h2 class="jobSectionHeader"><b>Requisition ID</b></h2><br>
2026-1551779</div>

Security Officer - Gatehouse Screening

Kaiser Permanente

<div><div><b>Job Summary:</b></div><br>
<br>
<div>Perform general patient access and registration duties in EPIC Practice Management, such as, answer telephones, make appointments, process referrals, maintain provider templates and appointment schedules, verify patient demographics and insurance coverage. Perform general patient account management duties, such as obtain prior authorization for services, process items in the appropriate work queues to complete registration and enter service capture data. Ensure patient accounts and coverage structures meet Kaiser Permanente standards and billing requirements of various payors. Function as liaison to Patient Financial Services and the Health Plan. Communicate with external government payors and employers, as necessary. Work directly with patients on billing related matters and provide fee estimates to patients for Kaiser Permanente services. May perform duties related to cash collection and depositing. Demonstrate strong customer service and communication skills. Adhere to HIPAA and patient confidentiality requirements. May act as the patients first point of contact with Kaiser Permanente.</div><div><br>
<b>
Essential Responsibilities:</b></div><br>
<br>
<ul><li>Patient Access and Registration: Answer phones; Perform appointment making processes; Complete accurate patient registration, such as verification of patient demographics and payor coverage; Perform check-in, check-out, admit and discharge tasks; Build and maintain appointing templates; Perform MyGH set up verification; Communicate with patients via multiple channels; Process internal and external referrals.</li><li>
General Account Management: Confirm and set up payor coverage structures; Obtain prior authorization for services; Process appropriate items in the patient, claim edit and charge review work queues; Act as liaison to Patient Financial Services and the Health Plan; Communicate with external government payors and employers, as necessary; Perform manual service capture and data entry; Act as liaison to Health Information Management Coding Specialist for facility specific coding issues; Apply account review criteria and billing guidelines in preparation for off site billing of professional services; Provide fee estimates for KP services; Assist patients with billing questions.</li><li>
Cash Collection and Depositing: Collect co-pays and cost shares for services; Process refunds; Perform daily cash reconciliation and reporting for retail transactions; Process daily till closeout; Prepare bank documentation, combine and reconcile deposits of cashiers in the facility.</li><li>
Customer Service: Adhere to Kaiser Permanente behavior &amp; appearance standards; Demonstrate strong customer service and communication skills; Treat customers with courtesy and respect; Adhere to HIPAA and patient confidentiality requirements; May act as a guide when a patient accesses Kaiser Permanente services.</li></ul><div><br>
<b>Basic Qualifications:</b></div>
<div>Experience</div><br>
<br>
<ul><li>Minimum one (1) year of experience in a business office within a medical care delivery, hospital, insurance or large contact center environment OR a minimum of two (2) years of experience providing excellent customer service in a fast- paced environment.</li><li>
Per the National Agreement, current KP Coalition employees have this experience requirement waived.</li></ul><div>
Education</div><br>
<br>
<ul><li>High School Diploma OR General Education Development (GED) required.</li></ul><div>
License, Certification, Registration</div>
<ul><li>N/A</li></ul><div>
<b>Additional Requirements:</b></div><br>
<ul><li>
Experience in electronic patient accounting, scheduling or customer information systems.</li><li>
Basic PC skills in MS Windows environment, 10-key and typing (35 WPM).</li><li>
Customer service skills, the ability to effectively communicate with a diverse customer base, and strong organizational skills.</li></ul><div>
<b>Preferred Qualifications:</b></div><br>
<br>
<ul><li>Three (3) years of additional experience in a patient care setting.</li><li>
Use of Epic Cadence/Prelude/Resolute or other patient scheduling and accounting systems.</li><li>
Understanding of Kaiser Permanente billing protocols and cash posting systems.</li><li>
Familiar with medical terminology.</li><li>
Knowledge of delivery system business operations processes, including appointing, account intake and verification, cashiering, financial interviewing, referral processing and data entry.</li><li>
Working knowledge of health care insurance practices and billing.</li><li>
Knowledge of health care payer/insurer types, including state and federal workers. compensation, commercial, subrogation, self-insured, Medicare (CMS) and Medicaid (DSHS).</li><li>
Understanding of Kaiser Permanente insurance products and benefits.</li><li>
Proven ability to establish credibility and respect with patients.</li><li>
Proven ability to problem solve and take initiative.</li><li>
Ability to provide feedback and education to other staff regarding correct procedures.</li><li>
Six (6) months experience in processing various types of billing, including workers compensation, subrogation, coordination of benefits, and private/self-pay.</li><li>
Demonstrate a high degree of adaptability, productivity, and reliability as well as an ability to work independently in an ambiguous environment.</li><li>
Effective interpersonal, communication, and customer service skills for both face-to-face and telephone interactions with patients, medical staff, and team members.</li><li>
Positive, open-minded, and focused on continuous improvement.</li><li>
Ability to learn new processes, procedures, and software programs quickly, while demonstrating attention to detail and accuracy in their daily work.</li><li>
Vocational training in medical office procedures and billing.</li><li>
Coursework or practical training and experience in ICD-9 and CPT coding.</li></ul><br>
PrimaryLocation : Washington,Seattle,Capitol Hill Main Building<br>
HoursPerWeek : 1<br>
Shift : Variable<br>
Workdays : Mon, Tue, Wed, Thu, Fri<br>
WorkingHoursStart : 07:00 AM<br>
WorkingHoursEnd : 05:00 PM<br>
Job Schedule : Part-time<br>
Job Type : Standard<br>
Employee Status : Temporary<br>
Employee Group/Union Affiliation : J04|OPEIU|OPEIU Local 8<br>
Job Level : Individual Contributor<br>
Job Category : Customer Services<br>
Department : Renton Admin Glacier - Rgnl Med Fac-Med Ops Bus Svc - 1130<br>
Travel : No<br>
Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.</div>

Patient Access Representative (temporary)

Sound Behavioral Health

<div>Overview:
<div><b>
Opportunities abound at Sound Behavioral Health</b></div><div>
Sound is growing, and we are hiring a full-time residential case manager in Seattle, WA! Sound is one of King County&rsquo;s most comprehensive providers of quality mental health and addiction treatment services, supporting our area&rsquo;s most vulnerable populations. A central tenet of our work is Reaching Recovery, an evidence-based clinical care model.</div><div></div><div><br>
This position will be responsible for providing or assisting residents in accessing support services, community integration, life skills training, housing maintenance, entitlement assistance, transportation, and other necessary services, while supporting their efforts toward recovery.</div><div></div><div><br>
This is a great role for a caregiver or DSP who is searching for an opportunity in the community behavioral health field! <b><i>Onsite in-person position</i></b></div><div></div><div><b><br>
Schedule: </b>Swing Shift Sunday to Thursday 2 PM - 10:30 PM</div><div><b>
Location:</b> Keystone Clinic 3515 Woodland Park Ave N Seattle, Washington 98103 United States</div><div></div><div><b><i><br>
Applications are being accepted until March 24th, 2026!</i></b></div>
Responsibilities:
<div><b>
ESSENTIAL DUTIES AND RESPONSIBILITIES</b></div><ul><li>
Provide residential care services including:<ul><li>
assist residents in developing independent living skills and personal care needs, including personal and environmental hygiene. Frequent prompting may be necessary for bathing, grooming, changing clothes, and maintaining clean environment;</li><li>
teach problem-solving, goal-setting, social skills and communication skills;</li><li>
provide discharge planning services, matching the resident with community resources;</li><li>
transport residents, as necessary, in company vehicle;</li></ul></li><li>
Provide crisis intervention services as necessary;</li><li>
Assist residents to remain stable in the community, thereby reducing the use of hospitals or involuntary treatment services;</li><li>
Inquire about medication regimes and treatment compliance;</li><li>
Monitor utilization of services and the success of outcome measures.</li><li>
Maintains resident records in keeping with agency, county and state guidelines.</li><li>
Adheres to the policies and procedures of the agency.</li><li>
Attends professional conferences and workshops as appropriate to responsibilities of the Job and program needs as designed by the Residential Director.</li><li>
Monitors day-to-day resident progress; intervenes in crisis situations with individual residents when necessary; keeps mental health center treatment providers informed of observed needs and status of residents.</li><li>
Perform basic office duties, be a presence at the front desk, and be available to address resident concerns during their office hours. Perform light maintenance in the common areas (e.g., cleaning up spills, maintaining general cleanliness, etc.).</li><li>
Work with facilities to coordinate work orders from residents, and communicate concerns or other resident communications to other team members and program supervisor.</li><li>
Relate to others in a professional manner, respectful of individual and cultural differences.</li><li>
Perform other duties as needed and/or assigned.</li></ul><div><b>
KEY WORK RELATIONSHIPS</b></div><div>
Establishes and maintains positive, ethical, and professional working relationships with clinical team members, residents, and outside organizations. Relates to a wide variety of people including members of ethnic and sexual minority populations and is respectful of individual and cultural differences.</div><br>
<div></div>
Qualifications:
<div><b>
EDUCATION AND EXPERIENCE</b></div><ul><li>
High school diploma or general education degree (GED) required.</li><li>
AA/AS in Behavioral Sciences preferred.</li><li>
No experience required if the educational level is AA or above.</li><li>
Minimum 2 years&rsquo; experience in human services or with special needs population required, if the educational level is high school or GED.</li></ul><div><b>
KNOWLEDGE, ABILITIES, AND SKILLS</b></div><ul><li>
Strong commitment to working with individuals with a mental illness/personal care needs.</li><li>
Excellent communication skills, both written and verbal.</li><li>
Good problem-solving skills.</li><li>
Willingness to be flexible and work varied hours.</li><li>
Willingness to work as a team.</li><li>
Ability to learn new tasks and skills quickly.</li><li>
Ability to prioritize and manage multiple tasks effectively.</li><li>
Ability to work independently and be a self-starter.</li><li>
Ability to manage crisis effectively.</li></ul><div><b>
CERTIFICATES, LICENSES &amp; REGISTRATIONS</b></div><ul><li><b>
Must have current Nursing Assistant Certification or current Home Care Aide Certification credential with Washington State</b>.</li><li>
Must be able to obtain a Washington State Agency Affiliated Counselor credential within the first 60 days of hire.</li><li>
Washington State driver&rsquo;s license and insurable driving record required. Driving is an essential function of this position. This person must be able to transport clients to appointments and community events using an agency vehicle.</li><li>
Must successfully pass criminal background checks.</li><li>
Acquire and maintain a current First Aid and CPR card.</li><li>
Acquire and maintain a current Food Handler&rsquo;s Permit.</li><li>
Submit to a TB test with acceptable results.</li><li>
Completes required Boarding Home &quot;Mental Health Standards of Care&quot; training as prescribed in WAC.</li></ul><div>
All licenses or certifications are reimbursed by Sound.</div><div><br>
</div><div><b>PHYSICAL DEMANDS</b></div><ul><li>
While performing the duties of this job, the team member is regularly required to use hands, fingers to handle, or feel; reach with hands and arms; and talk or hear.</li><li>
The team member is frequently required to stand and sit.</li><li>
The team member is occasionally required to walk.</li><li>
The team member must frequently lift and/or move up to 10 pounds or more with assistance.</li><li>
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.</li><li>
Individuals must be able to engage vendors, team members, residents, and others over the phone and in person by voice.</li></ul><div><b>
LIMITATIONS AND DISCLAIMER</b><br>
The above Job description is meant to describe the general nature and level of work performed; it is not intended as an exhaustive list of all duties, responsibilities, and required skills for the Job. Team members will be required to follow any other Job-related instructions and to perform other duties requested by their supervisor in compliance with Federal and State laws. Requirements are representative of minimum levels of knowledge, skills and/or abilities necessary to perform each duty proficiently. Continued employment remains on an &ldquo;at-will&rdquo; basis.</div><br>
<div></div>
Perks at Sound!:
<div><b>
All Team Members at Sound working 40 hours per week will be eligible for the following benefits:</b></div><div></div><ul><li><b><br>
Medical, Dental &amp; Vision Insurance:</b> Premium 100% paid by Sound for team member and child coverage to age 26, depending on plan selected. Spouse/Domestic Partner coverage available at team<br>
member&rsquo;s cost.</li><li><b>
Life Insurance (2x annual salary + additional $25,000):</b> paid by Sound Long Term Disability Insurance (60% monthly salary): paid by Sound Retirement Plan: Sound contributes 3% to team member&rsquo;s plan; team member is 100% vested</li><li><b>
Retirement Plan - 401(k) Plan, pre-tax and/or Roth:</b> team member may contribute to their own plan</li><li><b>
Health Savings Account: </b>Sound contributes $1,133.33 (individual) or $2,266.67 (family) for eligible team members, pro-rated for new hires in first year</li><li><b>
Flexible Spending Accounts:</b> for health care and dependent day care costs (pre-tax)</li><li><b>
EAP:</b> Employee Assistance Plan</li><li><b>
Vacation:</b> 18 days per year, increasing with years of service.</li><li><b>
Holidays:</b> 9 days per year</li><li><b>
Sick Leave:</b> 12 days per year</li><li><b>
Bereavement Leave:</b> for death in the family</li><li><b>
Parking:</b> Free at all Sound sites</li><li><b>
Training:</b> Free in-house professional training and $400 annually + 3 paid days approved off-site training</li><li><b>
Service Award:</b> at 5, 10, 15, 20, 25, 30, 35 &amp; 40 years of service</li></ul><div><b>
Compensation:</b> $27.05-$28.44 per hour. Evening and overnight shift differentials range from $1.00-$1.50 per hour.</div></div><div></div>

Residential Case Manager

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