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operations manager

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general manager

Work Generations Pvt Ltd

General Manager (Operations &amp; Business Performance)Company: Work Generations Location: In-House / Office Based Working Hours: 4:00 PM &ndash; 12:00 AM Job Type: Full-timeRole OverviewWork Generations is seeking a highly experienced General Manager to lead end-to-end business operations, ensure cross-department alignment, and drive overall company performance.This role requires a hands-on leader who can manage teams across Business Development, Operations, HR, Accounts and Technical departments, while implementing systems, KPIs, and processes to scale the organization efficiently.Core Responsibilities1. Operations Management<ul><li>Oversee daily business operations and ensure smooth workflow across all departments</li><li>Develop and implement standard operating procedures (SOPs)</li><li>Identify inefficiencies and optimize processes for better productivity</li></ul>2. Team Leadership &amp; Performance<ul><li>Manage department heads and team leads</li><li>Set KPIs, targets, and performance benchmarks</li><li>Conduct regular performance reviews and reporting</li><li>Build a culture of accountability and high performance</li></ul>3. Business Coordination<ul><li>Ensure alignment between Sales, Upwork Bidding Team, Marketing, and Technical Teams</li><li>Monitor project flow from client acquisition to delivery</li><li>Resolve internal bottlenecks and operational challenges</li></ul>4. Strategy &amp; Growth Support<ul><li>Assist leadership in executing business growth strategies</li><li>Track revenue performance, team output, and operational metrics</li><li>Provide insights for improving profitability and scalability</li></ul>5. Reporting &amp; Management<ul><li>Prepare and present weekly/monthly performance reports</li><li>Track KPIs, team productivity, and project success rates</li><li>Report directly to CEO / Directors</li></ul>Requirements<ul><li>6+ years experience in General Manager / Operations Manager role</li><li>Strong experience managing multi-department teams</li><li>Proven ability to implement systems, KPIs, and workflows</li><li>Excellent leadership, problem-solving, and decision-making skills</li><li>Strong command of English communication (written &amp; verbal)</li><li>Ability to work in a fast-paced, target-driven environment</li></ul>Preferred Qualifications<ul><li>Experience in IT services / Digital Agency / Software House</li><li>Familiarity with platforms like Upwork, CRM tools, project management tools</li><li>MBA or relevant business/management qualification</li></ul>KPIs for This Role<ul><li>Team productivity &amp; efficiency</li><li>Project delivery timelines</li><li>Revenue growth &amp; client retention</li><li>Process improvement implementation</li><li>Department performance alignment</li></ul>Job Type: Full-timeWork Location: In person

General Manager

First Call Solutions

We are hiring experienced and motivated individuals for our US Campaigns (NIGHT SHIFT). The role involves assisting US-based customer inquiries, providing accurate information, and ensuring compliance with campaign guidelines.Possitions:<ul><li>HR Manager</li><li>Operation Manager</li><li>Q/A</li><li>Verifiers</li><li>CSR</li></ul>Key Responsibilities:<ul><li>Handle outbound calls for US customers.</li><li>Assist clients with campaign plans, benefits, and general inquiries.</li><li>Maintain proper call documentation and update CRM systems</li><li>Meet daily, weekly, and monthly targets (KPIs)</li><li>Ensure high-quality customer service and professionalism at all times</li></ul>Requirements:<ul><li>Minimum Matric/Intermediate.</li><li>Excellent spoken English (neutral or American accent preferred)</li><li>Prior experience in US international call center is highly preferred</li><li>Also freshers are encouraged to apply.</li><li>Strong communication and persuasion skills</li><li>Basic computer skills (CRM, MS Office)</li><li>Ability to work in night shift (US timings)</li></ul>Job Details:<ul><li>Shift Timing: Night Shift (US Hours)</li></ul>Salary:PKR [35,000 &ndash; 150,000] + Incentives (depending on experience)Location: Rawalpindi SaddarBenefits:Attractive basic salary + high commission structureDaily/weekly/monthly bonusesPaid training (for selected candidates)Career growth in international campaignsProfessional and supportive work environmentApply Now:Apply directly through Indeed or send your CV to: Jaweriakhan449@gmail.comContact through Whatsapp : 03160051154Job Types: Full-time, Part-time, Contract, Fresher Contract length: 12 monthsPay: Rs35,000.00 - Rs150,000.00 per monthExpected hours: No more than 50 per weekWork Location: In person

WE ARE HIRING !

IZOC Solutions

SEO Team Lead (Technical &amp; Administrative) Location: Remote | Civic Centre, Phase 4, Bahria Town, Rawalpindi Timings: 5:00 PM &ndash; 9:00 PM Company: Silver Ant Marketing (SAM), a brand under IZOC Solutions Pvt. Ltd.About Silver Ant Marketing (SAM): At SAM, we don&rsquo;t just follow trends&mdash;we set them. As a full-scale digital marketing agency under the umbrella of IZOC Solutions, we specialize in SEO, PPC, content strategy, web development, and creative design. We're looking for a dynamic and skilled SEO Team Lead to spearhead our search engine strategies across a range of local and international client accounts.Role Purpose:To lead, execute, and optimize SEO strategies across technical, on-page, off-page, and enterprise domains&mdash;while managing a growing SEO team and collaborating cross-functionally to deliver real results for our clients.What You&rsquo;ll Be Doing:Strategy &amp; Execution<ul><li>Develop and implement comprehensive SEO strategies tailored to diverse client needs.</li><li>Optimize across keyword research, semantic SEO, technical SEO, rich snippets, local SEO, e-commerce SEO, international SEO, mobile/AMP, video/image SEO, voice search, and more.</li><li>Conduct thorough audits and troubleshoot issues affecting search visibility and performance.</li><li>Stay ahead of the curve with algorithm updates and integrate AI/automation for smarter SEO.</li></ul>Leadership &amp; Collaboration<ul><li>Manage and mentor SEO executives and analysts.</li><li>Allocate tasks via Asana, track progress, and resolve roadblocks.</li><li>Collaborate with Content, Development, PPC, and BD teams for holistic campaign success.</li><li>Handle client communication and convert SEO strategies into clear, actionable insights.</li></ul>Reporting &amp; Performance Tracking<ul><li>Weekly reports: Task progress, technical fixes, campaign status, team blockers.</li><li>Monthly reports: Performance metrics (GA4, GSC, Ahrefs), algorithm impact, workload analysis, and client retention indicators.</li><li>Contribute to proposal development and internal process enhancements.</li></ul>Tools You&rsquo;ll Be Working With:<ul><li>SEO &amp; Technical Auditing: Ahrefs, SEMrush, Screaming Frog, Sitebulb, DeepCrawl</li><li>Analytics &amp; Tracking: GA4, GSC, GTM, Data Studio</li><li>Structured Data: Schema, JSON-LD, Microdata</li><li>AI &amp; NLP: SurferSEO, Frase, MarketMuse, ChatGPT tools</li><li>Local &amp; International SEO: BrightLocal, GeoRanker, Whitespark</li><li>Collaboration &amp; Task Management: Asana, Slack, Google Workspace</li></ul>Requirements:<ul><li>3+ years in SEO, with at least 1 years in a leadership role</li><li>Deep technical SEO expertise and hands-on experience with tools like GA4, GSC, Screaming Frog, Ahrefs, SEMrush</li><li>Strong communication, leadership, and problem-solving skills</li><li>Bachelor&rsquo;s degree in Marketing, IT, or a related field (preferred)</li><li>Google Analytics or other relevant certifications (preferred)</li></ul>Key Deliverables Include:<ul><li>SEO strategy blueprints &amp; execution roadmaps</li><li>Technical &amp; content audit reports</li><li>Structured data implementation</li><li>Off-page/backlink strategy logs</li><li>Monthly performance and progress reports</li><li>Proposal contribution and team training documentation</li></ul>You&rsquo;ll Report To:<ul><li>General Manager Operations or Digital Marketing Manager</li><li>You&rsquo;ll also work closely with Business Development, Content, PPC, Development, and Design Teams</li></ul>What We Offer:<ul><li>Competitive salary package based on experience</li><li>Opportunity to lead a talented SEO team</li><li>Work on global client projects</li><li>A collaborative and creative work environment</li><li>Career growth and skill-building opportunities</li></ul>Job Type: Part-timePay: From Rs60,000.00 per monthExpected hours: 20 per weekWork Location: Remote

SEO Team Lead (Technical & Administrative)

Aga Khan University

<div><div>Helper &ndash; Center of Excellence in Women and Child Health - (260001NX)</div><div><div> 
</div>Helper &ndash; Center of Excellence in Women and Child Health
Department: Center of Excellence in Women and Child Health
Entity: Aga Khan University Hospital
Location: Rawalpindi
Introduction:
The Aga Khan University is a private, international university committed to international standards of excellence in teaching, research and service. Its teaching hospital, the Aga Khan University Hospital has been accredited by the prestigious Joint Commission International for achieving the highest international healthcare standards.
As an equal opportunity employer, AKU believes in promoting a diverse and inclusive culture and is committed to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between diverse workforce of its faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment.
This a grant funded contractual position.
Responsibilities:
You will be responsible to:<ul><li>
Serves food, tea and coffee to office-based Research Staff;</li><li>
Attending visitors, promptly providing water, tea, beverages and other needs;</li><li>
Maintains cleanliness of office equipment and furniture;</li><li>
Clean the pantry on a daily basis;</li><li>
daily cleaning of the office including all office furniture and equipment before the arrival of the staff;</li><li>
deliver/distribute mail/messages within the office and outside the office;</li><li>
ensure that all electrical equipment is switched off and the office is locked properly at closing time;</li><li>
inform the Medical in-charge in case of any malfunctioning device;</li><li>
for wiping and cleaning kitchen accessories and area;</li><li>
logistic support that may be required;</li><li>
any other duties assigned by the supervisor and Project Manager.</li></ul></div><div></div><div><div> 
</div>Requirements:
You should have:<ul><li>
1-2 years of experience would be preferred;</li><li>
Good general education;</li><li>
Good interpersonal skills;</li><li>
Courteous and polite nature;</li><li>
Honesty, reliability and trustworthiness.</li></ul>
Comprehensive reference checks will be conducted.<div> 
</div></div><div>
Primary Location: Pakistan-Rawalpindi</div><div>
Other Locations: Pakistan</div><div>
Organisation: Aga Khan Hospital &amp; Medical College</div><div>
Employee Status: Contractual</div><div>
Job Type: Standard</div><div>
Job Posting: 22/04/2026, 8:58:36 AM</div><div>
Closing Date: 29/04/2026, 1:59:00 PM</div></div>

Helper – Center of Excellence in Women and Child Health

Meds IT Nexus

Join Our Team at Meds Nexus PVT. Ltd. as a Manager of OperationsPosition: Manager OperationsCompany Overview: Meds Nexus PVT. Ltd. is a leading organization in the medical billing and healthcare industry. We are dedicated to providing exceptional services to our clients, ensuring efficiency and compliance in all aspects of medical billing and revenue cycle management. We are looking for a dynamic and experienced Manager of Operations to join our team and lead our operations with excellence.Key Responsibilities:<ul><li>Lead and manage a team of Medical Billing Associates, Team Leads, and Assistant Managers.</li><li>Oversee operations of multiple medical billing services, including medical coding, charge entry, claims submissions, payment posting, follow-up, and reimbursement management.</li><li>Regularly communicate with healthcare providers to ensure smooth operations and resolve billing-related issues.</li><li>Provide updates on operations in daily meetings.</li><li>Act as the main liaison with managers and administrators of assigned client components on day-to-day billing operations.</li><li>Ensure all billing operations are conducted in compliance with federal laws and departmental protocols.</li><li>Assist in developing and implementing operating policies and procedures in line with federal and state regulations.</li><li>Supervise personnel, including work allocation, attendance, and problem resolution.</li><li>Evaluate performance and make recommendations for personnel actions.</li><li>Motivate employees to achieve peak productivity and performance.</li><li>Review and interpret operational data to assess the need for procedural revisions and enhancements.</li><li>Participate in designing and implementing systems to enhance revenue and operating efficiency.</li><li>Advise senior management on planning, implementing, and evaluating modifications to existing operations, systems, and procedures.</li><li>Provide training for new and existing staff on operating policies, protocols, systems, procedures, standards, and techniques.</li><li>Perform miscellaneous job-related duties as assigned and report to Senior Management Officer.</li><li>Foster a positive and collaborative team environment, promoting a culture of excellence and continuous improvement.</li></ul>Required Skills:<ul><li>RCM Administration</li><li>Practice Management</li><li>Accounts Receivable Techniques &amp; Strategies</li><li>Denial Management</li><li>Conflict Management</li><li>Excel Reporting</li><li>Revenue Cycle Management Research</li><li>English Communication</li><li>Problem-Solving</li><li>Team Management</li><li>Process Management</li></ul>Job Details:<ul><li>Industry: Medical Billing</li><li>Functional Area: Operations</li><li>Total Positions: 1</li><li>Job Shift: Night</li><li>Job Type: Full Time/Permanent</li><li>Job Location: Islamabad, Rawalpindi, Pakistan</li><li>Gender: Female/Male</li><li>Minimum Education: Bachelor's Degree</li><li>Degree Title: BBA/MBA/BSCS/BS/M.Sc/MS or related</li><li>Career Level: Last Position/Role as Manager of Operations</li><li>Minimum Experience: 7+ Years (at least 1 years of managerial experience)</li></ul>Compensation: Market-competitive Preferred Software: eCW, NextGen, AdvancedMD, Valant, OfficeAlly Preferred Specialties: ENT &amp; Allergy, Mental Health, Therapy Services&middot; Job Location:&middot; Office # 1st, 5th Floor, Gold Mark Plaza, Asghar Mall Rd, Asghar Mall Scheme, Rawalpindi, Punjab 46000&middot; Job Timing:&middot; 05:30 PM To 02:30 AM&middot; Special Note:&middot; This job is not for fresh candidates.Join us at Meds Nexus PVT. Ltd. and be a part of a team that values excellence, integrity, and innovation in healthcare operations. If you meet the above criteria and are ready to take on a challenging and rewarding role, we would love to hear from you.To Apply: Please send your resume and cover letter to careers@medsnexus.com with the subject line &quot;Application for Manager of Operations.&quot;We look forward to your application!Job Type: Full-timeWork Location: In person

Manager of Operation RCM

Madison Square Mall

Job DescriptionJob Summary:We are looking for an experienced MEP Manager to lead and manage all Mechanical, Electrical, and Plumbing (MEP) operations for our Rawalpindi project. The role requires strong expertise in execution, coordination, contractor management, and quality control across all MEP systems.This is a growth-oriented position, where the selected candidate will initially be hired as Manager and may be promoted to Senior Manager based on performance, ownership, and project delivery.Key Responsibilities:<ul><li>Lead end-to-end execution of MEP systems (HVAC, Electrical, Plumbing, Fire Fighting)</li><li>Ensure all works are executed as per approved drawings, specifications, and BOQs</li><li>Manage and coordinate with contractors, consultants, and internal teams</li><li>Oversee project timelines, planning, and daily progress monitoring</li><li>Ensure compliance with quality standards, safety protocols, and regulatory requirements</li><li>Review and validate shop drawings, material submittals, and method statements</li><li>Supervise testing &amp; commissioning (T&amp;C) of all MEP systems</li><li>Monitor cost control, material usage, and contractor billing/verification</li><li>Identify risks and resolve technical and site challenges proactively</li><li>Maintain detailed project documentation and reporting for management review</li></ul>Competencies:<ul><li>Strong command over MEP systems and site execution</li><li>Excellent project management and coordination skills</li><li>Ability to manage multiple contractors and stakeholders</li><li>Strong problem-solving and decision-making ability</li><li>Good understanding of construction sequencing and MEP integration with civil/finishing</li><li>High attention to quality, safety, and timelines</li><li>Leadership mindset with ability to drive teams and take ownership</li></ul>Qualifications:<ul><li>BSc/BE in Mechanical or Electrical Engineering (preferred), Civil with strong MEP experience may be considered</li><li>8&ndash;12+ years of relevant experience in MEP execution and management</li><li>Proven experience in commercial or mixed-use projects (malls, hotels, high-rise buildings)</li><li>Strong hands-on experience in site execution, contractor handling, and T&amp;C</li></ul>Preferred:<ul><li>Experience in large-scale commercial developments or mall projects</li><li>Familiarity with HVAC systems, fire fighting systems, electrical panels, and BMS</li><li>Ability to review AutoCAD drawings and technical submissions</li><li>Proficiency in MS Excel and reporting tools</li><li>Strong track record of project delivery and team leadership</li></ul>Location:Madison Square Mall Rawalpindi, Pakistan 29 Kashmir Rd, opposite GPO Faisal Shopping Mall, Saddar, Rawalpindi, 46000Career Growth:This role offers a clear progression path to Senior Manager &ndash; MEP, based on performance, leadership capability, and successful project execution.Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>Are you currently based in Rawalpindi/Islamabad or willing to relocate? (Yes/No)</li><li>Are you available for full-time, on-site work at the project location? (Yes/No)</li><li>How many years of MEP construction/site experience do you have? </li><li>Have you worked as an MEP Manager, Project Engineer, or similar leadership role? (Yes/No)</li><li>Which systems have you handled directly on-site? HVAC, Electrical, Plumbing, Fire Fighting, BMS / ELV Systems</li><li>Have you worked on commercial projects (mall, hotel, high-rise, mixed-use developments)? (Yes/No)</li><li>Have you been responsible for full MEP execution from start to commissioning? (Yes/No)</li><li>Have you handled testing &amp; commissioning (T&amp;C) of MEP systems? (Yes/No)</li><li>Can you independently manage MEP contractors and site teams? (Yes/No)</li><li>Are you experienced in reviewing and coordinating shop drawings, BOQs, and material submittals? (Yes/No)</li><li>How would you rate your ability to read and interpret MEP drawings (HVAC, electrical, plumbing)? Basic, Intermediate, Advanced</li><li>Which tools are you comfortable with? MS Excel, AutoCAD, Both, None</li><li>Are you willing to Join with in the pay slab as mention in post ? (Yes/No)</li><li>What is your expected monthly salary (PKR)?</li><li>How soon can you join? Immediately, Within 15 days, 1 month, More than 1 month</li></ul>Work Location: In person

MEP Manager – Projects

IP Centric Systems

A Cybersecurity Project Manager (PM) is a specialized IT project manager responsible for planning, executing, and monitoring security-focused initiatives to safeguard an organization's digital assets. You will act as the vital link between technical security experts and business leadership, ensuring that infrastructure upgrades, compliance audits, and risk mitigation strategies are delivered successfully.Responsibilities:<ul><li>Project Leadership: Lead the full lifecycle of cybersecurity projects, including SOC implementation, network hardening, and vulnerability management programs.</li><li>Stakeholder Management: Translate complex technical security risks into business-relevant updates for executive stakeholders and project sponsors.</li><li>Audit &amp; Compliance: Coordinate periodic security audits and ensure project deliverables meet industry standards.</li><li>Resource &amp; Vendor Management: Manage specialized security engineering teams and oversee third-party vendors for hardware and software licensing procurement.</li><li>Risk Mitigation: Proactively identify project bottlenecks and technical dependencies to ensure security controls are implemented without disrupting business operations.</li><li>Performance Reporting: Develop and maintain project dashboards, tracking KPIs related to security posture improvements and deployment timelines.</li><li>Continuous Improvement: Keep abreast of emerging cyber threat trends to anticipate future project requirements and infrastructure needs.</li></ul>Requirement and Skills:<ul><li>Proven Experience: Minimum 5 years of Project Management experience, with a significant portfolio of IT security or infrastructure projects.</li><li>Technical Understanding: Solid grasp of cybersecurity domains such as Data Loss Prevention (DLP), Identity &amp; Access Management (IAM), and Network Security.</li><li>Methodology Proficiency: Expert-level command of Project Management methodologies (Agile, Waterfall) and tools like Jira, MS Project, or Monday.com.</li><li>Communication: Exceptional verbal and written communication skills, with the ability to lead technical discussions and executive briefings.</li><li>Education: Bachelor&rsquo;s degree in Computer Science, Information Technology, Business Administration,or a related field.</li><li>Proven track record of managing cybersecurity implementations for both public and private sector clients.</li></ul>Preferred Certification:<ul><li>PMP (Project Management Professional)</li><li>CISM (Certified Information Security Manager)</li><li>CISSP or Security+ (for technical foundational knowledge)</li></ul>Work Location: In person

Cybersecurity Project Manager

Explore 73+ General manager in Rawalpindi this May. Find roles across top companies and apply now to boost your career.