ecommerce operations manager Jobs in Rawalpindi

ecommerce operations manager

head of operations

manager of operation rcm Jobs in Rawalpindi

manager of operation rcm

operations assistant

operations assistant (it) Jobs in Rawalpindi

operations assistant (it)

operations manager

Quaid Technologies

Quaid Technologies&rsquo; sister company, Trend Waves Solutions, is looking for a highly driven and experienced eBay Operations Manager to oversee and scale its eBay marketplace operations. The ideal candidate will be responsible for driving revenue growth, enhancing product visibility, optimizing listings, and ensuring smooth day-to-day account management while maintaining high performance standards.Key Responsibilities:<ul><li>Manage and supervise the daily operations of the eBay store</li><li>Create, optimize, and maintain product listings, including titles, descriptions, images, SEO, and pricing strategies</li><li>Monitor product performance, rankings, and sales trends to identify growth opportunities</li><li>Handle order processing, returns, and customer inquiries in a timely and professional manner</li><li>Manage inventory levels and coordinate with suppliers or warehouse teams to ensure stock availability</li><li>Analyze sales data and prepare performance reports with actionable insights</li><li>Develop and implement strategies to improve sales, visibility, and conversion rates</li><li>Ensure full compliance with eBay policies, guidelines, and best practices</li><li>Plan and execute promotions, discounts, and sales campaigns</li><li>Monitor account health, customer feedback, and key performance metrics</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or a related field</li><li>3&ndash;4 years of hands-on experience managing eBay stores or accounts</li><li>Strong knowledge of eBay algorithms, SEO, and listing optimization techniques</li><li>Experience with product research and competitor analysis tools</li><li>Proficiency in MS Excel and reporting tools</li><li>Strong analytical thinking and problem-solving skills</li><li>Excellent communication and organizational abilities</li></ul>Preferred Skills:<ul><li>Experience managing multiple marketplaces (e.g., Amazon, Shopify)</li><li>Understanding of dropshipping or wholesale business models</li><li>Familiarity with tools such as Terapeak, Zik Analytics, or similar platforms</li><li>Ability to manage and scale multiple product categories</li></ul>What We Offer:<ul><li>Competitive salary with an attractive commission structure</li><li>Performance-driven growth and career advancement opportunities</li><li>A dynamic, collaborative, and fast-paced work environment</li></ul>Location: Rawalpindi &ndash; Onsite Salary Range: PKR 80,000 &ndash; 150,000 + Commission Experience Required: 3&ndash;4 YearsJob Type: Full-timeWork Location: In person

eCommerce Operations Manager

Meds IT Nexus

Join Our Team at Meds Nexus PVT. Ltd. as a Manager of OperationsPosition: Manager OperationsCompany Overview: Meds Nexus PVT. Ltd. is a leading organization in the medical billing and healthcare industry. We are dedicated to providing exceptional services to our clients, ensuring efficiency and compliance in all aspects of medical billing and revenue cycle management. We are looking for a dynamic and experienced Manager of Operations to join our team and lead our operations with excellence.Key Responsibilities:<ul><li>Lead and manage a team of Medical Billing Associates, Team Leads, and Assistant Managers.</li><li>Oversee operations of multiple medical billing services, including medical coding, charge entry, claims submissions, payment posting, follow-up, and reimbursement management.</li><li>Regularly communicate with healthcare providers to ensure smooth operations and resolve billing-related issues.</li><li>Provide updates on operations in daily meetings.</li><li>Act as the main liaison with managers and administrators of assigned client components on day-to-day billing operations.</li><li>Ensure all billing operations are conducted in compliance with federal laws and departmental protocols.</li><li>Assist in developing and implementing operating policies and procedures in line with federal and state regulations.</li><li>Supervise personnel, including work allocation, attendance, and problem resolution.</li><li>Evaluate performance and make recommendations for personnel actions.</li><li>Motivate employees to achieve peak productivity and performance.</li><li>Review and interpret operational data to assess the need for procedural revisions and enhancements.</li><li>Participate in designing and implementing systems to enhance revenue and operating efficiency.</li><li>Advise senior management on planning, implementing, and evaluating modifications to existing operations, systems, and procedures.</li><li>Provide training for new and existing staff on operating policies, protocols, systems, procedures, standards, and techniques.</li><li>Perform miscellaneous job-related duties as assigned and report to Senior Management Officer.</li><li>Foster a positive and collaborative team environment, promoting a culture of excellence and continuous improvement.</li></ul>Required Skills:<ul><li>RCM Administration</li><li>Practice Management</li><li>Accounts Receivable Techniques &amp; Strategies</li><li>Denial Management</li><li>Conflict Management</li><li>Excel Reporting</li><li>Revenue Cycle Management Research</li><li>English Communication</li><li>Problem-Solving</li><li>Team Management</li><li>Process Management</li></ul>Job Details:<ul><li>Industry: Medical Billing</li><li>Functional Area: Operations</li><li>Total Positions: 1</li><li>Job Shift: Night</li><li>Job Type: Full Time/Permanent</li><li>Job Location: Islamabad, Rawalpindi, Pakistan</li><li>Gender: Female/Male</li><li>Minimum Education: Bachelor's Degree</li><li>Degree Title: BBA/MBA/BSCS/BS/M.Sc/MS or related</li><li>Career Level: Last Position/Role as Manager of Operations</li><li>Minimum Experience: 7+ Years (at least 1 years of managerial experience)</li></ul>Compensation: Market-competitive Preferred Software: eCW, NextGen, AdvancedMD, Valant, OfficeAlly Preferred Specialties: ENT &amp; Allergy, Mental Health, Therapy Services&middot; Job Location:&middot; Office # 1st, 5th Floor, Gold Mark Plaza, Asghar Mall Rd, Asghar Mall Scheme, Rawalpindi, Punjab 46000&middot; Job Timing:&middot; 05:30 PM To 02:30 AM&middot; Special Note:&middot; This job is not for fresh candidates.Join us at Meds Nexus PVT. Ltd. and be a part of a team that values excellence, integrity, and innovation in healthcare operations. If you meet the above criteria and are ready to take on a challenging and rewarding role, we would love to hear from you.To Apply: Please send your resume and cover letter to careers@medsnexus.com with the subject line &quot;Application for Manager of Operations.&quot;We look forward to your application!Job Type: Full-timeWork Location: In person

Manager of Operation RCM

Scaleup Connect

Restaurant ManagerEmployment Type: Full-Time Work Mode: Onsite Location: Bahria Town Phase 4, Paradise Commercial, Rawalpindi / Islamabad Work Schedule: 9-hour shift with lunch/dinner break, 6 days per week Gender Preference: MaleRole OverviewScaleUp Connect is hiring a Restaurant Operations Specialist on behalf of its client for a hospitality establishment located in Bahria Town Phase 4, Rawalpindi/Islamabad. The selected candidate will be responsible for overseeing daily restaurant operations, supervising staff, ensuring exceptional customer service, and maintaining operational efficiency. This role requires strong leadership skills, operational expertise, and the ability to manage both team performance and restaurant profitability.Key ResponsibilitiesOperations Management<ul><li>Oversee daily restaurant operations and ensure smooth service delivery.</li><li>Maintain cleanliness, organization, and proper maintenance of the facility.</li></ul>Staff Supervision<ul><li>Supervise restaurant staff including scheduling, attendance tracking, and performance monitoring.</li><li>Provide training and guidance to ensure service standards are consistently met.</li></ul>Guest Relations<ul><li>Ensure a high level of customer satisfaction by maintaining excellent service standards.</li><li>Handle guest complaints professionally and resolve issues promptly.</li></ul>Quality Control<ul><li>Monitor food quality, presentation, and hygiene standards.</li><li>Ensure compliance with health and safety regulations.</li></ul>Financial &amp; Administrative Management<ul><li>Manage operational costs and monitor restaurant budgets.</li><li>Track sales performance and prepare daily or weekly operational reports.</li></ul>Inventory &amp; Coordination<ul><li>Monitor stock levels and coordinate with suppliers for timely replenishment.</li><li>Work closely with kitchen staff to ensure efficient food preparation and service.</li></ul>Strategy &amp; Policy Implementation<ul><li>Implement company policies and operational procedures.</li><li>Identify opportunities to improve service quality, efficiency, and revenue.</li></ul>Education<ul><li>Intermediate or Graduate</li></ul>Experience<ul><li>Experience: 1&ndash;2 years</li><li>Preferred Industry Background: Restaurant / Hospitality</li></ul>Skills &amp; Competencies<ul><li>Leadership and team management</li><li>Customer service and conflict resolution</li><li>Operational and financial management</li><li>Strong communication and interpersonal skills</li><li>Ability to work in a fast-paced environment</li></ul>Compensation<ul><li>Base Salary: PKR 60,000 &ndash; 70,000</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthWork Location: In person

Restaurant Operations Specialist

Tiyaaz Industies Pvt Ltd

Job Title: Warehouse ManagerLocation: Rawat, Rawalpindi (In-Person) Job Type: Full-Time Salary: PKR 60,000Job SummaryWe are looking for an experienced and detail-oriented Warehouse Manager to oversee daily warehouse operations, ensure accurate inventory management, and maintain efficient stock flow. The ideal candidate should have strong leadership skills, hands-on experience in warehouse management, and proficiency in Excel and system-based reporting.Key ResponsibilitiesInventory Management<ul><li>Maintain accurate stock records and ensure real-time inventory tracking</li><li>Monitor stock levels and report shortages or overstock situations</li><li>Conduct regular stock audits and cycle counts</li><li>Ensure proper implementation of FIFO / FEFO methods</li></ul>Goods Handling &amp; Storage<ul><li>Oversee the receiving of goods and verify quantity, quality, and condition</li><li>Prepare and maintain Goods Receiving Notes (GRN)</li><li>Organize and store products systematically by category</li><li>Maintain cleanliness and safety standards within the warehouse</li></ul>Dispatch &amp; Coordination<ul><li>Prepare and dispatch goods as per sales/delivery orders</li><li>Coordinate with sales and logistics teams for timely deliveries</li><li>Ensure accurate packing, labeling, and loading of goods</li></ul>Team Management<ul><li>Supervise warehouse staff, loaders, and helpers</li><li>Ensure adherence to operational and safety procedures</li><li>Train staff for efficient handling and storage practices</li></ul>Reporting &amp; Systems<ul><li>Maintain and update records using Excel and inventory systems</li><li>Prepare daily, weekly, and monthly warehouse reports</li><li>Monitor discrepancies and resolve inventory issues promptly</li></ul>Security &amp; Compliance<ul><li>Ensure proper handling of goods to prevent damage</li><li>Monitor warehouse security to prevent theft or loss</li><li>Maintain compliance with company policies and safety standards</li></ul>Requirements<ul><li>Minimum 4 years of experience as a Warehouse Manager or similar role</li><li>Strong knowledge of warehouse operations and inventory control</li><li>Proficient in MS Excel and comfortable using a laptop/system daily</li><li>Good organizational and leadership skills</li><li>Ability to work under pressure and meet deadlines</li><li>Must be based in or willing to work in Rawat, Rawalpindi</li></ul>Education<ul><li>Bachelor&rsquo;s degree (Preferred)</li></ul>Application Questions<ul><li>Please provide your salary expectations</li><li>What is your notice period?</li></ul>Pay: Rs55,000.00 - Rs70,000.00 per monthAbility to commute/relocate:<ul><li>Rawalpindi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Are you okay with the salary mentioned?</li></ul>Experience:<ul><li>Warehouse: 3 years (Required)</li></ul>Location:<ul><li>Rawalpindi (Required)</li></ul>Work Location: In person

Warehouse Manager

Navigator HR Consulting Solutions

<div>
 
 Job Title:
 
 Assistant Manager &ndash; Customer Success
 
 
 
 Department:
 
 Customer Success
 
 
 
 Location:
 
 Bahria Town Phase 4, Rawalpindi
 
 
 
 Job Type:
 
 Full-Time | Onsite
 
 
 
 Working Hours:
 
 6:00 PM &ndash; 2:30 AM
 
 
 
 Schedule:
 
 Alternating Saturdays
 
 
 
 Salary:
 
 PKR
 
 180,000 &ndash; 200,000 per month
 
 
 
 
 Transport:
 
 Company-Provided
 
 
 
 Gender Requirement:
 
 Female Candidates Only
 
 
 
 Job Overview
 
 
 
 We are hiring a
 
 results-driven Assistant Manager &ndash; Customer Success
 
 to lead and support customer operations, team performance, and service delivery excellence. This role is ideal for professionals with strong experience in
 
 customer success, client relationship management, team leadership, and operations management
 
 .
 
 
 You will play a key role in ensuring
 
 customer satisfaction, retention, and operational efficiency
 
 , while driving team accountability, structured processes, and continuous improvement.
 
 
 
 Key Responsibilities
 
 
 
 
 Customer Success &amp; Relationship Management
 
 
 
 <ul>
 <li>
 Build and maintain strong relationships with clients to ensure customer satisfaction and retention
 </li>
 <li>
 Proactively identify service risks, red flags, and escalation points
 </li>
 <li>
 Handle customer escalations and critical conversations professionally
 
 
 
 </li>
 </ul>
 
 Team Management &amp; Leadership
 
 
 
 <ul>
 <li>
 Supervise day-to-day activities of the Customer Success team
 </li>
 <li>
 Ensure team accountability, responsiveness, and service quality
 </li>
 <li>
 Coach and mentor team members on communication, ownership, and professionalism
 </li>
 <li>
 Support performance evaluations, onboarding, and team development
 
 
 
 </li>
 </ul>
 
 Operations &amp; Process Management
 
 
 
 <ul>
 <li>
 Ensure accurate maintenance of:
 </li>
 <ul>
 <li>
 Customer health updates
 </li>
 <li>
 Meeting minutes
 </li>
 <li>
 Action trackers
 </li>
 <li>
 Internal notes and documentation
 
 </li>
 </ul>
 <li>
 Monitor adherence to service standards, processes, and KPIs
 </li>
 <li>
 Drive process improvements to enhance efficiency and consistency
 
 
 </li>
 </ul>
 
 Coordination &amp; Execution
 
 
 
 <ul>
 <li>
 Collaborate with internal teams to ensure timely issue resolution
 </li>
 <li>
 Maintain strong follow-up on pending tasks, action items, and commitments
 </li>
 <li>
 Ensure smooth execution of customer-facing operations
 
 
 
 </li>
 </ul>
 
 Required Skills &amp; Competencies
 
 
 
 <ul>
 <li>
 Strong team management and leadership skills
 </li>
 <li>
 Excellent customer relationship management and communication
 </li>
 <li>
 Ability to handle escalations and high-pressure situations
 </li>
 <li>
 Strong organizational skills and attention to detail
 </li>
 <li>
 Proficiency in reporting, tracking, and process monitoring
 </li>
 <li>
 High level of ownership, accountability, and follow-through
 </li>
 <li>
 Strong command of tools like Zoom, Microsoft Teams, Outlook, and collaboration platforms
 
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Management, Communications, or related field
 </li>
 <li>
 5&ndash;7 years of experience in:
 </li>
 <ul>
 <li>
 Customer Success
 </li>
 <li>
 Client Services
 </li>
 <li>
 Account Management
 </li>
 <li>
 Operations
 
 </li>
 </ul>
 <li>
 Proven experience in team leadership and service delivery management
 
 
 </li>
 </ul>
 
 Performance Metrics (KPIs)
 
 
 
 <ul>
 <li>
 Customer satisfaction and retention rates
 </li>
 <li>
 Reduction in service risks and escalations
 </li>
 <li>
 Team performance, accountability, and communication quality
 </li>
 <li>
 Accuracy in reporting, documentation, and tracking systems
 </li>
 <li>
 Contribution to process improvement and operational excellence
 
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive salary: PKR 180K &ndash; 200K
 </li>
 <li>
 Company-provided transport
 </li>
 <li>
 Professional and structured work environment
 </li>
 <li>
 Leadership role with career growth opportunities
 </li>
 <li>
 Exposure to high-impact customer success operations
 
 </li>
 </ul>
</div>

Assistant Manager – Customer Success (Female)

Tweety Four 7

Job Title: Assistant Manager &ndash; Customer Success Department: Customer Success Location: Bahria Town Phase 4, Rawalpindi Job Type: Full-Time | Onsite Working Hours: 6:00 PM &ndash; 2:30 AM Schedule: Alternating Saturdays Salary: PKR 180,000 &ndash; 200,000 per month Transport: Company-Provided Gender Requirement: Female Candidates OnlyJob OverviewWe are hiring a results-driven Assistant Manager &ndash; Customer Success to lead and support customer operations, team performance, and service delivery excellence. This role is ideal for professionals with strong experience in customer success, client relationship management, team leadership, and operations management.You will play a key role in ensuring customer satisfaction, retention, and operational efficiency, while driving team accountability, structured processes, and continuous improvement.Key ResponsibilitiesCustomer Success &amp; Relationship Management<ul><li>Build and maintain strong relationships with clients to ensure customer satisfaction and retention</li><li>Proactively identify service risks, red flags, and escalation points</li><li>Handle customer escalations and critical conversations professionally</li></ul>Team Management &amp; Leadership<ul><li>Supervise day-to-day activities of the Customer Success team</li><li>Ensure team accountability, responsiveness, and service quality</li><li>Coach and mentor team members on communication, ownership, and professionalism</li><li>Support performance evaluations, onboarding, and team development</li></ul>Operations &amp; Process Management<ul><li>Ensure accurate maintenance of:</li><li>Customer health updates</li><li>Meeting minutes</li><li>Action trackers</li><li>Internal notes and documentation</li><li>Monitor adherence to service standards, processes, and KPIs</li><li>Drive process improvements to enhance efficiency and consistency</li></ul>Coordination &amp; Execution<ul><li>Collaborate with internal teams to ensure timely issue resolution</li><li>Maintain strong follow-up on pending tasks, action items, and commitments</li><li>Ensure smooth execution of customer-facing operations</li></ul>Required Skills &amp; Competencies<ul><li>Strong team management and leadership skills</li><li>Excellent customer relationship management and communication</li><li>Ability to handle escalations and high-pressure situations</li><li>Strong organizational skills and attention to detail</li><li>Proficiency in reporting, tracking, and process monitoring</li><li>High level of ownership, accountability, and follow-through</li><li>Strong command of tools like Zoom, Microsoft Teams, Outlook, and collaboration platforms</li></ul>Qualifications &amp; Experience<ul><li>Bachelor's degree in Business Administration, Management, Communications, or related field</li><li>5&ndash;7 years of experience in:</li><li>Customer Success</li><li>Client Services</li><li>Account Management</li><li>Operations</li><li>Proven experience in team leadership and service delivery management</li></ul>Performance Metrics (KPIs)<ul><li>Customer satisfaction and retention rates</li><li>Reduction in service risks and escalations</li><li>Team performance, accountability, and communication quality</li><li>Accuracy in reporting, documentation, and tracking systems</li><li>Contribution to process improvement and operational excellence</li></ul>What We Offer<ul><li>Competitive salary: PKR 180K &ndash; 200K</li><li>Company-provided transport</li><li>Professional and structured work environment</li><li>Leadership role with career growth opportunities</li><li>Exposure to high-impact customer success operations</li></ul>Job Type: Full-timePay: Rs180,000.00 - Rs200,000.00 per monthWork Location: In person

LALA Group of Companies

Key Responsibilities<ul><li>Lead and oversee complete operations of Head Office and all branches nationwide</li><li>Develop and implement operational strategies, SOPs, and process frameworks</li><li>Ensure seamless coordination across Sales, HR, Finance, Transport, and Visa departments</li><li>Manage end-to-end Umrah operations, including:</li><li>Pilgrim registration and processing</li><li>Visa documentation and approvals</li><li>Accommodation, transport, and logistics coordination</li><li>Ground handling and vendor management (KSA side)</li><li>Supervise and optimize transport operations, including fleet planning and issue resolution</li><li>Ensure timely execution of Umrah groups, departures, and returns without operational gaps</li><li>Monitor and improve branch performance, service quality, and operational efficiency</li><li>Establish and track KPIs, MIS reports, and performance dashboards</li><li>Ensure strict compliance with Saudi regulations, travel policies, and company standards</li><li>Handle crisis management, urgent operational issues, and real-time problem-solving</li><li>Manage relationships with agents, partners, and vendors (local &amp; international)</li><li>Identify operational gaps and implement continuous improvement initiatives</li><li>Lead team hiring, training, and performance management for operations staff</li><li>Drive expansion planning, including new branches and operational setups</li><li>Ensure customer satisfaction and high-quality service delivery for pilgrims</li></ul>Requirements<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Business Administration, Operations Management, or relevant field</li><li>5&ndash;10 years of experience in operations management in a reputable/high-profile organization</li><li>Proven experience in managing multi-branch operations</li><li>Experience in Umrah/Travel operations (strongly preferred)</li><li>Strong leadership, decision-making, and crisis management skills</li><li>Excellent knowledge of MIS reporting, KPIs, and operational controls</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs120,000.00 per monthWork Location: In person

Head of Operations

Explore 126+ Operations manager in Rawalpindi this April. Find roles across top companies and apply now to boost your career.

126 operations manager jobs In Rawalpindi

eCommerce Operations Manager

Manager of Operation RCM

Restaurant Operations Specialist

Warehouse Manager

Assistant Manager – Customer Success (Female)

Assistant Manager – Customer Success (Female)

Head of Operations