business manager

marketing manager

project manager

sales manager

operations manager

Spantronics

Key Responsibilities:Operational Management Oversee daily call center operations to ensure achievement of sales and key performance indicators (KPIs). Monitor critical performance metrics including quality assurance (QA) scores, attendance, adherence, and overall productivity. Collaborate with internal support teams to maintain smooth operational alignment and resolve any workflow issues promptly.Team Leadership &amp; Development Lead and supervise Team Leaders and their respective teams by providing continuous coaching, mentoring, and support. Conduct regular performance reviews and implement improvement plans where necessary. Foster a positive and disciplined work culture that motivates employees to perform at their best. Ensure strict adherence to company policies, standards, and operational procedures.Quality &amp; Process Improvement Drive the implementation and maintenance of quality standards across operations. Work closely with QA and Training teams to identify performance gaps and develop targeted improvement initiatives. Analyse processes to identify inefficiencies and recommend data-driven solutions to enhance service delivery. Reporting &amp; Analysis Prepare and present comprehensive operational reports on a daily, weekly, and monthly basis for both management and clients. Analyse performance data to detect trends, root causes of issues, and recommend corrective actions. Ensure compliance with company policies, standard operating procedures (SOPs), and regulatory requirements. Escalation &amp; Issue Handling Manage escalations efficiently by following established protocols to resolve operational challenges. Maintain workflow continuity and uphold client satisfaction through prompt and effective issue resolution.Suitable Profile &amp; Preferred Skill Set Required:<ul><li>Proven experience in sales, with a minimum of 2 years in a leadership role within a call center or BPO environment.</li><li>Bachelor&rsquo;s degree in Business Administration, Management, or a related field is preferred.</li><li>Strong understanding of sales principles and customer relationship management.</li><li>Proficient in attentive listening and adept at solving problems effectively.</li><li>Outstanding communication skills, both written and verbal, coupled with strong presentation abilities.</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs250,000.00 per monthApplication Question(s):<ul><li>Shift time for this role is 7pm to 3am. Is this shift time suitable for you?</li></ul>Work Location: In person

Operations Manager

Faisal Movers Express

Job Title: Zonal ManagerLocation: Rawalpindi Company: FMX Cargo, Courier &amp; Logistics Industry: Logistics / Courier / Cargo ServicesJob OverviewFMX Cargo, Courier &amp; Logistics is seeking a dynamic and result-oriented Zonal Manager for its Rawalpindi Zone. The ideal candidate will be responsible for overseeing zonal operations, driving sales growth, ensuring service excellence, and managing teams to achieve organizational objectives.Key Responsibilities<ul><li>Manage and supervise all operational, sales, and administrative activities within the assigned zone.</li><li>Develop and implement strategies to increase revenue, market share, and customer base.</li><li>Ensure smooth coordination between branches, franchises, and head office.</li><li>Monitor operational performance, delivery timelines, and service quality standards.</li><li>Lead, motivate, and evaluate zonal staff, including branch managers and sales teams.</li><li>Ensure compliance with company policies, SOPs, and regulatory requirements.</li><li>Analyze zonal performance reports, KPIs, and take corrective actions where required.</li><li>Handle key client relationships, escalations, and major corporate accounts.</li><li>Oversee recovery, expense control, and budget management for the zone.</li></ul>Required Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Business Administration, Supply Chain, Logistics, or a related field (MBA preferred).</li><li>Minimum 10&ndash;15 years of experience in logistics, courier, or cargo operations, with at least 4 years in a managerial role.</li><li>Strong leadership, communication, and decision-making skills.</li><li>Proven experience in sales management, operations control, and team handling.</li><li>Good analytical skills with the ability to interpret reports and data.</li><li>Proficient in MS Office and logistics management systems.</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Professional growth and career development</li><li>Opportunity to work with a leading logistics brand</li></ul>Job Type: Full-timePay: From Rs1.00 per monthWork Location: In person

Zonal Manger (Rawalpindi)

Delivery Hero

<div>Company Description 
foodpanda is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
<ul><li>
The assigned individual will be responsible for managing the 24-hour operational dark store and will be based on-site. A minimum presence of 6-8 hours at the dark store is expected daily, with continued virtual coordination with the team beyond on-ground hours.</li><li>
Coordinate the end-to-end warehouse processes, from inbound management to stock handling, storing, and order dispatching on a timely basis</li><li>
Responsible for steering the warehouse operations to the agreed SLAs and KPIs</li><li>
Proactively recommend and implement operational goals, objectives, and process improvements</li><li>
Manage Workplace Safety &amp; Health (WSH) procedures to ensure department compliance with regulations by performing periodic safety &amp; health risk assessment</li><li>
Allocate resources to ensure optimal efficiency (scheduling)</li><li>
Liaise with the commercial department to actively manage fast and slow-moving lines, manage spoilages, wastages, and shrinkages etc. as well as successful implementation of returns, refunds, damaged and expired goods</li><li>
Ensure periodical stock takes are carried out and noted down accurately. Physical and system stock variation targets are kept within acceptable tolerance limits</li><li>
Effectively ensure that the implementation of policies, procedures and work standards are met</li><li>
Coordinate periodic maintenance of the facilities and escalate any malfunction to the Realty Facility Manager</li><li>
Ensure warehouse housekeeping and workplace safety</li><li>
Ensure timely dispatch of orders with 100% accuracy.</li><li>
Keeping a record of stock expiries and prevent any damaged/expired product from being delivered to the customers.</li><li>
Maintain positive relationship with external stakeholders such as, neighbor, suppliers and foodpanda riders</li></ul> 

Qualifications 
<ul><li>
Bachelor&rsquo;s from a reputable university</li><li>
In depth knowledge of operations and first principles (e.g. supply chain, customer service, JIT, Six Sigma etc.)</li><li>
Knowledge of industry&rsquo;s local legislation</li><li>
Stakeholder management including with vendor goods delivery teams, residential and commercial neighbour, and community</li><li>
Working knowledge of performance/operation metrics</li><li>
Familiar with Warehouse Management Systems, as well as demand forecasting and stock replenishment tools</li><li>
Excellent knowledge of manpower planning and scheduling, including for off days, leaves, absences, and variable demand requirements</li><li>
Self-motivated and able to work independently</li><li>
Outstanding communication and people skill</li></ul> 

Additional Information 
What does your playfield look like?<ul><li>
We work in a flexible but fast paced environment.</li><li>
We start and end with customers to deliver exceptional service.</li><li>
We love to innovate, prioritize, decide, and deliver.</li><li>
We love what we do, and we don&rsquo;t rest until our targets are achieved.. So if you&rsquo;re also someone who is driven until the dream is achieved, come join us.</li></ul></div>

Business Manager

Nextgen charge

Location: Pakistan ON-siteSalary: PKR 75,000 per monthJob Type: Full-timeJob DescriptionWe are seeking an experienced Ecommerce Manager to manage and scale our ecommerce operations across UK, Canada, and USA markets. This role requires someone who understands international ecommerce, customer expectations, and performance-driven growth.The ideal candidate will take ownership of store performance, optimize operations, and implement strategies to grow revenue in global markets.Key Responsibilities<ul><li>Manage and scale ecommerce operations for UK, Canada, and USA</li><li>Oversee product listings, pricing, and promotions for international customers</li><li>Optimize conversion rate, average order value (AOV), and overall sales performance</li><li>Monitor and analyze KPIs (revenue, conversion rate, ROAS, customer retention)</li><li>Manage order fulfillment coordination and customer experience for international markets</li><li>Work with marketing teams on paid ads, email campaigns, and promotions</li><li>Ensure smooth operations across different time zones</li><li>Identify new growth opportunities and expansion strategies</li></ul>Requirements<ul><li>Proven experience managing ecommerce stores serving UK, Canada, or USA markets</li><li>Strong understanding of ecommerce platforms (Shopify / WooCommerce / Amazon / others)</li><li>Knowledge of international ecommerce logistics and customer expectations</li><li>Basic understanding of paid ads, CRO, and analytics</li><li>Strong problem-solving and decision-making skills</li><li>Self-driven and results-oriented</li></ul>Preferred (Bonus Skills)<ul><li>Experience scaling international ecommerce brands</li><li>Knowledge of cross-border fulfillment and returns</li><li>Familiarity with payment gateways and fraud prevention</li><li>Experience with Shopify automation and optimization tools</li></ul>What We Offer<ul><li>Fixed salary of PKR 75,000-100,000/month.</li><li>Opportunity to manage international ecommerce operations</li><li>Long-term growth with a scaling business</li><li>Performance-based incentives (optional)</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per monthWork Location: In person

Eccomerce manager

WEBDOC Medical Complex Kahuta

Office Location: WEBDOC Head Office, Bahria Town Phase 7, RawalpindiEmployment Type: Full-TimeRole OverviewWe are seeking a strategic, people-first HR Manager who will lead our human capital function and play a critical role in shaping a high-performance, values-driven culture. This role goes beyond operations&mdash;it's about building systems, nurturing talent, and partnering with leadership to drive organizational growth.The ideal candidate is a confident decision-maker, a strong communicator, and a trusted advisor to management, with the ability to balance empathy with accountability.Key ResponsibilitiesStrategic HR Leadership<ul><li>Develop and implement HR strategies aligned with business goals and growth plans</li><li>Act as a strategic partner to senior leadership on workforce planning, performance, and culture</li><li>Drive organizational development initiatives and change management</li></ul>Talent Acquisition &amp; Employer Branding<ul><li>Lead end-to-end recruitment for all levels, ensuring quality hires and cultural fit</li><li>Build a strong employer brand and enhance candidate experience</li><li>Design onboarding frameworks that accelerate employee success</li></ul>Performance &amp; Employee Engagement<ul><li>Design and manage performance management systems, KPIs, and appraisal cycles</li><li>Foster a culture of feedback, accountability, and continuous improvement</li><li>Lead employee engagement initiatives to boost morale and retention</li></ul>HR Operations &amp; Compliance<ul><li>Oversee HR policies, SOPs, employee handbook, and HR documentation</li><li>Ensure compliance with labor laws, company policies, and ethical standards</li><li>Manage payroll coordination, attendance, leaves, and disciplinary procedures</li></ul>Learning, Development &amp; Culture<ul><li>Identify training needs and implement learning and leadership development programs</li><li>Champion company values and create an inclusive, collaborative work environment</li><li>Address employee relations matters with professionalism and fairness</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Human Resources, Business Administration, or a related field</li><li>2+ years of progressive HR experience, including leadership responsibilities</li><li>Strong understanding of labor laws, HR best practices, and compliance frameworks</li><li>Proven experience in performance management, recruitment, and policy development</li><li>Excellent communication, negotiation, and conflict-resolution skills</li></ul>What We&rsquo;re Looking For<ul><li>A strategic thinker with strong execution capabilities</li><li>A people-centric leader who can influence at all levels</li><li>High integrity, discretion, and emotional intelligence</li><li>Ability to thrive in a fast-paced, evolving environment</li></ul>Why Join Us<ul><li>Opportunity to shape HR from a leadership and impact perspective</li><li>Work closely with senior management and influence company direction</li><li>A culture that values innovation, growth, and people</li><li>Competitive compensation and long-term career growth</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Will you be able to reliably commute to Bahria Town Phase 7, Rawalpindi for this job?</li><li>How many years of hands-on HR experience do you have, including direct ownership of HR operations and people management?</li><li>Do you possess knowledge of Pakistan labor laws (e.g., employment contracts, disciplinary actions, terminations, leaves, payroll coordination)?</li><li>Have you independently managed end-to-end recruitment for both technical and non-technical roles (including interviews, offers, and onboarding)?</li></ul>Work Location: In person

Human Resources Manager

foodpanda

<div>
 foodpanda is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 The assigned individual will be responsible for managing the 24-hour operational dark store and will be based on-site. A minimum presence of 6-8 hours at the dark store is expected daily, with continued virtual coordination with the team beyond on-ground hours.
 </li>
 <li>
 Coordinate the end-to-end warehouse processes, from inbound management to stock handling, storing, and order dispatching on a timely basis
 </li>
 <li>
 Responsible for steering the warehouse operations to the agreed SLAs and KPIs
 </li>
 <li>
 Proactively recommend and implement operational goals, objectives, and process improvements
 </li>
 <li>
 Manage Workplace Safety &amp; Health (WSH) procedures to ensure department compliance with regulations by performing periodic safety &amp; health risk assessment
 </li>
 <li>
 Allocate resources to ensure optimal efficiency (scheduling)
 </li>
 <li>
 Liaise with the commercial department to actively manage fast and slow-moving lines, manage spoilages, wastages, and shrinkages etc. as well as successful implementation of returns, refunds, damaged and expired goods
 </li>
 <li>
 Ensure periodical stock takes are carried out and noted down accurately. Physical and system stock variation targets are kept within acceptable tolerance limits
 </li>
 <li>
 Effectively ensure that the implementation of policies, procedures and work standards are met
 </li>
 <li>
 Coordinate periodic maintenance of the facilities and escalate any malfunction to the Realty Facility Manager
 </li>
 <li>
 Ensure warehouse housekeeping and workplace safety
 </li>
 <li>
 Ensure timely dispatch of orders with 100% accuracy.
 </li>
 <li>
 Keeping a record of stock expiries and prevent any damaged/expired product from being delivered to the customers.
 </li>
 <li>
 Maintain positive relationship with external stakeholders such as, neighbor, suppliers and foodpanda riders
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s from a reputable university
 </li>
 <li>
 In depth knowledge of operations and first principles (e.g. supply chain, customer service, JIT, Six Sigma etc.)
 </li>
 <li>
 Knowledge of industry&rsquo;s local legislation
 </li>
 <li>
 Stakeholder management including with vendor goods delivery teams, residential and commercial neighbour, and community
 </li>
 <li>
 Working knowledge of performance/operation metrics
 </li>
 <li>
 Familiar with Warehouse Management Systems, as well as demand forecasting and stock replenishment tools
 </li>
 <li>
 Excellent knowledge of manpower planning and scheduling, including for off days, leaves, absences, and variable demand requirements
 </li>
 <li>
 Self-motivated and able to work independently
 </li>
 <li>
 Outstanding communication and people skill
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 What does your playfield look like?
 
 
 
 <ul>
 <li>
 We work in a flexible but fast paced environment.
 </li>
 <li>
 We start and end with customers to deliver exceptional service.
 </li>
 <li>
 We love to innovate, prioritize, decide, and deliver.
 </li>
 <li>
 We love what we do, and we don&rsquo;t rest until our targets are achieved.. So if you&rsquo;re also someone who is driven until the dream is achieved, come join us.
 </li>
 </ul>
</div>

Ittefaq Corporation

We are looking for a detail-oriented and results-driven E-commerce Manager to manage and grow our online store. The ideal candidate will be responsible for product listing, content updates, order processing, and smooth day-to-day operations of the e-commerce platform to ensure an excellent customer experience.Key Responsibilities<ul><li>Manage the company&rsquo;s online store (website, marketplace platforms, or both)</li><li>Add new products, update product details, pricing, images, and descriptions</li><li>Ensure accurate inventory levels and product availability</li><li>Process and monitor online orders from placement to delivery</li><li>Coordinate with warehouse, logistics, and customer support teams</li><li>Handle order issues such as cancellations, returns, and refunds</li><li>Ensure website content, banners, and promotions are updated regularly</li><li>Monitor sales performance and prepare basic sales reports</li><li>Maintain data accuracy and ensure smooth checkout and payment processes</li><li>Identify opportunities to improve conversion rate and customer experience</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s degree in Business, Marketing, IT, or a related field</li><li>1&ndash;3 years of experience in e-commerce or online store management</li><li>Hands-on experience with e-commerce platforms (Shopify, WooCommerce, Daraz, Amazon, etc.)</li><li>Basic understanding of online payments, order fulfillment, and logistics</li><li>Strong organizational and multitasking skills</li><li>Good communication and coordination abilities</li></ul>Skills &amp; Competencies<ul><li>Product management &amp; catalog handling</li><li>Order processing &amp; fulfillment coordination</li><li>Content editing and data accuracy</li><li>Basic reporting &amp; sales tracking</li><li>Problem-solving and attention to detail</li><li>Time management and teamwork</li></ul>Compensation &amp; Benefits<ul><li>Highly competitive salary aligned with market benchmarks and experience</li><li>Performance-linked bonuses tied to revenue growth, conversion rates, and operational KPIs</li><li>Career growth opportunities</li><li>Sales-based incentives or profit-sharing on e-commerce channel performance</li><li>Employee discounts on company products</li><li>Sales commission or incentive on achieving online sales targets</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

E-commerce Specialist

Explore 107+ Operations manager in Rawalpindi this January. Find roles across top companies and apply now to boost your career.

107 operations manager jobs IN Rawalpindi

Operations Manager

Zonal Manger (Rawalpindi)

Business Manager

Eccomerce manager

Human Resources Manager

Business Manager

E-commerce Specialist