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Eco Grants UK Ltd

We are seeking an experienced Call Center Manager to lead and manage our call center operations supporting UK and USA campaigns. The successful candidate will have a proven track record of managing high-performing teams, achieving KPIs, improving operational efficiency, and developing staff.Key Responsibilities<ul><li>Manage the day-to-day operations of the call center.</li><li>Lead, motivate, and supervise a team of call center agents and team leaders.</li><li>Develop and monitor daily, weekly, and monthly KPIs.</li><li>Recruit, interview, hire, and onboard new call center staff.</li><li>Plan and deliver training, coaching, and ongoing development programs.</li><li>Conduct employee performance evaluations and appraisals.</li><li>Monitor call quality and ensure compliance with company standards.</li><li>Prepare and present daily, weekly, and monthly operational reports to senior management.</li><li>Analyse performance metrics and recommend process improvements.</li><li>Select, implement, and manage call center software, CRM systems, dialers, and reporting tools.</li><li>Ensure productivity, service quality, and customer satisfaction targets are achieved.</li><li>Resolve escalated customer issues and operational challenges.</li><li>Work closely with senior management to achieve business objectives.</li></ul>Requirements<ul><li>Minimum 5 years of call center experience, including at least 2 years in a managerial or supervisory role.</li><li>Experience managing UK and/or USA campaigns.</li><li>Proven experience leading teams of 20+ agents is preferred.</li><li>Strong leadership, coaching, and people management skills.</li><li>Excellent spoken and written English.</li><li>Experience with CRM systems, predictive dialers, VoIP platforms, and call center software.</li><li>Strong analytical skills with experience preparing operational reports and dashboards.</li><li>Ability to manage recruitment, training, workforce planning, and performance management.</li><li>Highly organised, target-driven, and capable of working in a fast-paced environment.</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Performance-based bonuses</li><li>Leadership development opportunities</li><li>Professional working environment</li><li>Long-term career progression</li></ul>Work Location: Office-Based &ndash; RawalpindiPay: From Rs70,000.00 per monthWork Location: In person

Call Center Manager

Al Siddique

Job Title: Deputy Manager Company: Zenith Crown Suites Location: Bahria Town Phase 8, Business District, Rawalpindi Salary: PKR 70,000 &ndash; 90,000 per month Experience: Minimum 5 yearsAbout Zenith Crown SuitesZenith Crown Suites is a 4-star luxury hotel apartment located in Bahria Town Phase 8, Rawalpindi. We are committed to delivering exceptional guest experiences through premium hospitality, professional service, and operational excellence. We are seeking an experienced and motivated Deputy Manager to support the Hotel Manager in leading hotel operations and maintaining the highest standards of service.Job SummaryThe Deputy Manager serves as the second-in-command of the hotel and plays a vital role in overseeing day-to-day operations. This position supports the Hotel Manager in ensuring smooth operations across all departments, maintaining service excellence, leading teams, and delivering an outstanding guest experience. The Deputy Manager will assume full operational responsibility in the Hotel Manager's absence.Candidates with experience in internationally recognized hotel chains will be given preference.Key Responsibilities<ul><li>Assist the Hotel Manager in managing the overall operations of the hotel.</li><li>Assume responsibility for hotel operations in the absence of the Hotel Manager.</li><li>Supervise Front Office, Housekeeping, Food &amp; Beverage, Kitchen, Maintenance, Security, Sales &amp; Marketing, Human Resources, and Finance departments.</li><li>Ensure all departments operate efficiently and in accordance with hotel policies and SOPs.</li><li>Monitor departmental performance and support managers in achieving operational objectives.</li><li>Resolve guest complaints promptly while maintaining exceptional service standards.</li><li>Conduct routine inspections to ensure cleanliness, safety, and operational quality.</li><li>Coordinate with department heads to improve communication and workflow.</li><li>Ensure compliance with health, safety, and regulatory requirements.</li><li>Support recruitment, staff training, scheduling, and performance evaluations.</li><li>Prepare operational reports and recommend improvements to enhance efficiency.</li><li>Monitor operational costs while maintaining high-quality service.</li><li>Foster a professional, positive, and guest-focused working environment.</li></ul>Requirements<ul><li>Bachelor's degree is required.</li><li>Degree in Hospitality Management or Hotel Management will be an advantage.</li><li>Minimum 5 years of experience in hotel operations, including supervisory or management responsibilities.</li><li>Experience in a 4-star or 5-star hotel is preferred.</li><li>Experience with an internationally recognized hotel chain will be highly preferred.</li></ul>Required Skills<ul><li>Hotel Operations Management</li><li>Leadership and Team Management</li><li>Guest Relations</li><li>Staff Supervision</li><li>Problem Solving and Decision Making</li><li>Conflict Resolution</li><li>Excellent Communication and Interpersonal Skills</li><li>Organizational and Time Management Skills</li><li>Operational Planning</li><li>Microsoft Office Proficiency</li></ul>Benefits<ul><li>Competitive salary package</li><li>Accommodation provided</li><li>Staff meals</li><li>Uniform provided</li><li>Professional work environment</li><li>Career growth and development opportunities</li></ul>Job Type: Full-timeJob Type: Full-timePay: Rs70,000.00 - Rs90,000.00 per monthWork Location: In person

Deputy Manager

Madison Square Mall

Enaara Facilities Management is seeking a proactive and detail-oriented Operations Officer for Madison Square Mall, Rawalpindi. The Operations Officer will be responsible for supporting day-to-day mall operations and ensuring the smooth functioning of facilities, maintenance activities, customer services, housekeeping, security coordination, and operational processes.The ideal candidate should possess strong coordination skills and the ability to manage multiple operational activities in a fast-paced environment.Male and Female candidates are both encouraged to apply.Key Responsibilities<ul><li>Monitor and support the daily operational activities of Madison Square Mall.</li><li>Coordinate with security, housekeeping, maintenance, customer service, and technical teams to ensure smooth operations.</li><li>Conduct regular inspections of common areas and facilities to ensure operational standards are maintained.</li><li>Identify operational issues and coordinate timely corrective actions.</li><li>Monitor contractor and vendor activities to ensure compliance with company standards and procedures.</li><li>Assist in implementing operational policies and standard operating procedures (SOPs).</li><li>Prepare daily, weekly, and monthly operational reports.</li><li>Handle and escalate tenant and customer concerns to relevant departments when required.</li><li>Ensure compliance with safety regulations and operational requirements.</li><li>Support management during events, emergencies, and special operational activities.</li><li>Maintain operational records, documentation, and reporting systems.</li></ul>Qualifications &amp; Requirements<ul><li>Minimum Graduation degree preferred.</li><li>1-3 years of experience in operations, facilities management, retail operations, or commercial property management.</li><li>Experience in shopping malls or facilities management environments will be preferred.</li></ul>Required Skills<ul><li>Strong communication and coordination skills.</li><li>Excellent problem-solving and organizational abilities.</li><li>Ability to manage multiple tasks and priorities effectively.</li><li>Strong reporting and documentation skills.</li><li>Ability to work under pressure and handle operational challenges.</li><li>Professional attitude and teamwork capabilities.</li></ul>Benefits<ul><li>Competitive salary package.</li><li>Professional work environment.</li><li>Career growth and development opportunities.</li></ul>Pay: Rs40,000.00 - Rs45,000.00 per monthAbility to commute/relocate:<ul><li>Rawalpindi Gpo: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>What is your current salary?</li><li>Are you willing to work in the given salary slab?</li></ul>(Yes/No)<ul><li>Are you willing to work for 6 days a week in rotational shifts, morning - evening?</li><li>Are you willing to go through 2-3 rounds of interviews?</li><li>How much would you rate your communication skills?</li></ul>(1-10)Experience:<ul><li>Operations Officer: 1 year (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Location:<ul><li>Rawalpindi Gpo (Preferred)</li></ul>Work Location: In person

Mall Operations Officer (male only)

ACCA Careers

<div>
 We&rsquo;re looking for a hands-on Senior Accountant to manage end-to-end accounting operations in our manufacturing unit. You&rsquo;ll own financial reporting, cost controls, and compliance while working closely with production, procurement, and audit teams.
 
 
 Key Responsibilities
 
 
 Financial Reporting &amp; Closing
 
 
 &cir; Lead monthly, quarterly, and annual closing activities
 
 
 &cir; Prepare financial statements, P&amp;L, balance sheet, and cash flow reports
 
 
 &cir; Ensure timely MIS reporting to management
 
 
 Cost &amp; Inventory Accounting
 
 
 &cir; Monitor product costing, BOMs, and variance analysis
 
 
 &cir; Track raw material, WIP, and finished goods inventory
 
 
 &cir; Coordinate monthly stock counts and reconcile with ERP records
 
 
 Accounts Payable/Receivable &amp; Banking
 
 
 &cir; Supervise vendor payments, customer receipts, and aging analysis
 
 
 &cir; Manage bank reconciliations, LCs, and import-related documentation
 
 
 &cir; Monitor cash flow and forecast working capital needs
 
 
 Systems &amp; Controls
 
 
 &cir; Strengthen internal controls and SOPs in a manufacturing environment
 
 
 &cir; Work with ERP systems &mdash; SAP, Oracle, QuickBooks, or similar
 
 
 &cir; Support budgeting, forecasting, and cost-reduction initiatives
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 Education: B.Com / M.Com / MBA Finance / ACCA / CA-Inter
 </li>
 <li>
 Experience: 3&ndash;4 years in manufacturing sector accounting
 </li>
 <li>
 Skills: Strong command of Excel, ERP, cost accounting, tax laws
 </li>
 <li>
 Attributes: Detail-oriented, deadline-driven, team player with leadership potential
 
 
 </li>
 </ul>
 What We Offer
 
 
 <ul>
 <li>
 Market-competitive salary + benefits
 </li>
 <li>
 Career path toward Assistant Manager Finance / Finance Manager
 </li>
 <li>
 Direct exposure to plant operations and management decision-making
 
 
 </li>
 </ul>
 Apply: Send your CV via the form below or WhatsApp
 
 +923331155228
 
 with subject &ldquo;Senior Accountant".
</div>

Accountant

LALA Group of Companies

An Accounts Manager in a travel and tourism company is responsible for managing financial operations related to ticketing, tours, hotels, visa processing, transportation, Umrah/Hajj operations, vendor settlements, and customer payments.Responsibilities:- Maintain accurate books of accounts and daily financial records.- Manage accounts receivable and payable.- Reconcile revenue from air ticketing, Umrah/Hajj, tours, hotels, visas, and transportation.- Perform BSP reconciliation, airline settlements, refunds, and commission tracking.- Prepare bank reconciliations and monitor cash flow.- Process payroll, staff incentives, and commissions.- Prepare monthly financial statements and management reports.- Ensure compliance with Income Tax, Sales Tax/VAT, Withholding Tax, and FBR regulations.- Manage accounting software (QuickBooks, SAP Business One, or similar ERP systems).- Coordinate with airlines, hotels, transport companies, and other vendors.- Support internal and external audits and maintain proper financial documentation.- Monitor foreign currency transactions and international payments.Requirements:- Bachelor's degree in Accounting, Finance, or a related field.- 2&ndash;5 years of experience, preferably in the travel and tourism industry.- Strong knowledge of accounting principles, taxation, and financial reporting.- Experience with BSP reconciliation is preferred.- Proficiency in QuickBooks, SAP Business One, Microsoft Excel, or similar accounting software.- Strong analytical, organizational, and communication skillsJob Type: Full-timeWork Location: In personPay: Rs60,000.00 - Rs100,000.00 per monthWork Location: In person

Accounts Manager

Aurozen Marketing

About Aurozen MarketingAurozen Marketing is a fast-growing digital marketing agency serving clients across international markets. We help businesses generate measurable growth through performance marketing, creative strategy, and high-converting advertising campaigns. As we continue to scale, we're looking for a results-driven Media Buyer who understands how to build, optimize, and scale profitable paid advertising campaigns.Key Responsibilities<ul><li>Plan, launch, and manage paid advertising campaigns across Meta (Facebook &amp; Instagram), Google Ads, TikTok Ads, and other relevant platforms.</li><li>Develop campaign strategies focused on lead generation, eCommerce sales, and client-specific business objectives.</li><li>Monitor campaign performance daily and optimize budgets, audiences, creatives, bidding strategies, and placements to maximize ROI.</li><li>Analyze campaign data and identify opportunities to improve CPA, ROAS, CTR, conversion rates, and overall account performance.</li><li>Conduct audience research, competitor analysis, and creative testing to continuously improve campaign results.</li><li>Collaborate closely with designers, video editors, and copywriters to develop high-performing ad creatives.</li><li>Create clear performance reports and communicate insights and recommendations to clients and internal team members.</li><li>Attend meetings with international clients to discuss campaign strategy, performance, and growth opportunities.</li><li>Stay up to date with advertising platform updates, AI tools, and the latest digital marketing trends.</li></ul>Requirements<ul><li>Proven experience managing profitable paid advertising campaigns with a portfolio or case studies demonstrating measurable results.</li><li>Strong expertise in Meta Ads Manager (Facebook &amp; Instagram).</li><li>Experience running Google Ads campaigns (Search, Display, YouTube, or Performance Max).</li><li>Knowledge of TikTok Ads Manager and other paid social platforms is a plus.</li><li>Strong understanding of campaign objectives, audience targeting, pixel tracking, conversion APIs, retargeting, and attribution.</li><li>Ability to analyze campaign performance using metrics such as ROAS, CPA, CPL, CTR, CPC, and Conversion Rate.</li><li>Experience with Google Analytics (GA4), Google Tag Manager, and tracking implementation is preferred.</li><li>Excellent analytical and problem-solving skills with a data-driven mindset.</li><li>Strong English communication skills with confidence participating in meetings with international clients.</li><li>Ability to manage multiple client accounts while meeting deadlines in a fast-paced agency environment.</li><li>Reliable internet connection suitable for video conferencing and remote collaboration.</li></ul>Benefits<ul><li>Competitive salary based on experience and proven performance.</li><li>Opportunity to work with international clients across multiple industries.</li><li>Career growth within a rapidly expanding performance marketing agency.</li><li>Access to premium marketing tools, ongoing training, and professional development.</li><li>Collaborative, innovative, and results-focused work environment.</li></ul>Pay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Paid Ads Specialist / Media Buyer

Vorksol Pvt.Ltd

We are looking for a creative, data-driven, and result-oriented Social Media Marketer who can build brand awareness, increase engagement, and generate sales through effective social media strategies. The ideal candidate should have proven experience managing multiple social media platforms, running successful paid campaigns, and creating high-performing content.Key Responsibilities<ul><li>Develop and execute social media strategies across Facebook, Instagram, TikTok, LinkedIn, and X (Twitter).</li><li>Plan and manage monthly content calendars.</li><li>Create engaging content ideas for Reels, Stories, Carousels, and promotional campaigns.</li><li>Write compelling captions and optimize hashtags.</li><li>Manage Meta (Facebook &amp; Instagram) advertising campaigns.</li><li>Monitor campaign performance and optimize for better ROI.</li><li>Analyze competitors and market trends.</li><li>Collaborate with graphic designers and video editors to produce high-quality content.</li><li>Manage community engagement by responding to comments and messages.</li><li>Track KPIs and prepare weekly/monthly performance reports.</li><li>Coordinate influencer collaborations and brand partnerships.</li><li>Stay updated with the latest social media trends and algorithm changes.</li></ul>Requirements<ul><li>4+ years of proven experience as a Social Media Marketer.</li><li>Strong understanding of Meta Ads Manager and social media analytics.</li><li>Excellent copywriting and communication skills.</li><li>Creative mindset with a strong sense of branding and visual aesthetics.</li><li>Experience in content planning and campaign execution.</li><li>Ability to analyze data and make strategic decisions.</li><li>Experience with e-commerce or product-based brands is a strong plus.</li></ul>Tools &amp; Platforms<ul><li>Meta Business Suite</li><li>Meta Ads Manager</li><li>Canva</li><li>Adobe Photoshop</li><li>CapCut or Adobe Premiere Pro</li><li>ChatGPT &amp; Gemini</li><li>Google Analytics</li><li>Google Trends</li><li>Excel / Google Sheets</li></ul>Preferred Skills<ul><li>Influencer Marketing</li><li>Performance Marketing</li><li>Organic Growth Strategies</li><li>Reels &amp; Short-form Video Strategy</li><li>Brand Storytelling</li><li>Content Planning &amp; Scheduling</li></ul>If you're passionate about social media, love creating content that drives results, and enjoy growing brands through creativity and strategy, we'd love to hear from you.Pay: From Rs60,000.00 per monthWork Location: In person

Social Media Marketer

Explore 22+ Operations manager in Rawalpindi this August. Find roles across top companies and apply now to boost your career.