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operations admin – germany freight & logistics Jobs in Rawalpindi

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operations supervisor (male / female)

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senior operations planner Jobs in Rawalpindi

senior operations planner

operations planner

Wave 2.0

About Wave 2.0Wave 2.0 is a premier performance based organization specializing in high intent lead generation for the US insurance sector. We are seeking a seasoned Senior Dialer Handler to take full ownership of our dialing infrastructure and data management. This is a high impact role for a professional who understands the nuances of US insurance campaigns and knows how to scale operations through efficiency and precision.The RoleYou will serve as the technical lead for our outbound operations. This role goes beyond basic dialer maintenance; you will be responsible for end-to-end data strategy, high level troubleshooting, and optimizing campaign ROI. We are looking for an expert who can independently manage complex workflows and mentor team members to drive higher transfer rates for our ACA and Medicare projects.Key Responsibilities<ul><li>Strategic Dialer Management: Lead the end-to-end configuration and optimization of multi line auto dialer systems to maximize throughput and connectivity.</li><li>Advanced Data Strategy: Lead lead scrubbing, segmentation, and distribution strategies to ensure our agents are always working high intent data.</li><li>Campaign Lifecycle Optimization: Proactively manage and adjust campaign parameters based on real time feedback and market trends to ensure consistent performance.</li><li>Carrier &amp; Connectivity Oversight: Manage relationships and performance with Tier-1 carriers; proactively troubleshoot and resolve connectivity or VOIP latency issues.</li><li>Advanced Reporting: Develop and present deep dive analysis on lead quality, agent performance, and campaign profitability to senior leadership.</li><li>Leadership &amp; Mentorship: Provide technical guidance to the team, acting as the primary point of contact for all dialer related technical escalations.</li></ul>Requirements<ul><li>Experience: 3&ndash;5 years of dedicated experience as a Dialer Handler, Dialer Manager, or Campaign Operations Manager within a US market call center.</li><li>Deep Technical Expertise: Mastery of industry standard dialers (e.g., ViciDial, GoAutoDial) and deep familiarity with VOIP infrastructure, carrier routing, and API integrations.</li><li>Domain Knowledge: Comprehensive understanding of ACA and Medicare lead flow, compliance standards (TCPA), and lead-to-transfer ratios.</li><li>Analytical Rigor: Proven ability to manage large datasets and make data-driven decisions that directly impact revenue and efficiency.</li><li>Proven Track Record: Demonstrated history of scaling campaign success and maintaining stable connectivity during high volume periods.</li><li>Reliability: Commitment to a consistent night shift schedule and the ability to work under high pressure scenarios.</li></ul>Why Join Wave 2.0?<ul><li>Competitive Pay: A structured base salary of 80,000 PKR, commensurate with your 3&ndash;5 years of experience.</li><li>Lucrative Commissions: High performance incentive structures designed for senior-level contributions.</li><li>Professional Growth: A seat at the table with a team that values technical expertise and operational excellence.</li><li>Empowered Environment: You will have the autonomy to implement your strategies to optimize our infrastructure.</li></ul>Pay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Senior Dialer Handler / Campaign Operations Manager

Prime BPO5

Location: 2nd Floor, Kamran Javed Plaza (Above Askari Bank), Khawaja Corporation Chowk, Main Adyala Road, Rawalpindi Timings: 6:00 PM to 4:00 AM Working Days: 5 Days a WeekJob DescriptionWe are seeking a professional and energetic Female Receptionist with prior Call Center/BPO experience to join our team. The ideal candidate should have excellent communication skills, a customer-focused attitude, and the ability to manage front desk operations efficiently.Responsibilities<ul><li>Welcome and assist visitors, clients, and candidates professionally.</li><li>Manage incoming calls and direct them to the relevant departments.</li><li>Maintain visitor records and front desk documentation.</li><li>Handle inquiries and provide accurate information about company services.</li><li>Coordinate with different departments for administrative support.</li><li>Manage emails, correspondence, and appointment scheduling.</li><li>Ensure a clean, organized, and professional reception area.</li><li>Support HR and operations teams with administrative tasks when required.</li></ul>Requirements<ul><li>Female candidate preferred.</li><li>Previous experience in a Call Center/BPO environment is required.</li><li>Excellent verbal and written communication skills in English.</li><li>Strong interpersonal and customer service skills.</li><li>Good computer skills, including MS Office and email handling.</li><li>Professional appearance and positive attitude.</li><li>Ability to work night shifts (6:00 PM &ndash; 4:00 AM).</li><li>Strong organizational and multitasking abilities.</li></ul>Benefits<ul><li>Competitive salary package.</li><li>Professional and growth-oriented work environment.</li><li>5-day work week.</li><li>Career development opportunities.</li></ul>Interview Venue: 2nd Floor, Kamran Javed Plaza (Above Askari Bank), Khawaja Corporation Chowk, Main Adyala Road, Rawalpindi.Apply Now: Interested candidates are encouraged to submit their CVs or contact us for further details.Pay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Front Desk officer (Females)-Night Shift

Cloud Rexpo Pvt. Ltd.

Job Details<ul><li>Job Type: Full-time</li><li>Shift/Schedule: Night Shift (8:00 PM &ndash; 5:00 AM)</li><li>Location: Rawalpindi</li><li>Department: Quality Assurance &amp; Compliance</li><li>Reporting to: Director QA</li></ul>Job DescriptionAre you a meticulous QA professional with a sharp eye for detail, structured thinking, and a background in process compliance?Cloud Rexpo is seeking a Quality Assurance Officer to serve as the primary operational arm of our QA function. In this role, you will be responsible for the daily execution of objective QA activities across multiple departments, including Sales, Virtual Assistant (VA) operations, Client Management, and Human Resources.Operating under the direct guidance of the Director QA, you will ensure process adherence, systematically identify risks, and maintain the absolute integrity and credibility of our operational data.Key Responsibilities1. Daily Operational Reporting<ul><li>Prepare and accurately consolidate daily Performance and Sales reports from source records within defined timelines.</li><li>Conduct daily client-specific quality assessments for a minimum of five (5) clients per branch across both locations.</li><li>Monitor ongoing email communication between VAs and clients to immediately flag quality, compliance, or professional risks.</li><li>Keep client status records current and instantly flag any outdated data or delayed reports with documented justifications.</li></ul>2. HR Recruitment &amp; Operations Audits<ul><li>Conduct weekly objective compliance checks on recruitment workflows, verifying the completeness of CVs, interview scoring sheets, panels, approvals, and onboarding documentation.</li><li>Audit HR Operations by verifying ERP employee records, attendance sheets, payroll input accuracy (deductions, additions), and authorized penalty records.</li><li>Cross-reference active operational practices against the approved company policy manual and SOPs to document deviations.</li></ul>3. Evidence Management &amp; Escalation<ul><li>Maintain a rigorous daily QA register documenting all checks, findings, and risk ratings.</li><li>Ensure every recorded finding is backed by solid digital or physical evidence (such as screenshots, email copies, or report extracts).</li><li>Adhere strictly to escalation protocols by reporting all findings in writing to the Director QA before verbal discussion. Immediately escalate high-risk compliance or client-loss threats.</li></ul>Required Skills &amp; Competencies<ul><li>QA &amp; BPO Industry Knowledge: Working knowledge of QA principles, audit methodologies, and process compliance. Familiarity with BPO operations, VA performance standards, and client communication standards is highly preferred.</li><li>HR Compliance: Strong understanding of HR recruitment cycles, operational records management, and basic familiarity with Pakistani labor law fundamentals.</li><li>Technical Skills: Proficiency in Microsoft Office (especially Excel for report data analysis). Hands-on experience with ERP task management and HR module report generation.</li><li>Professional Conduct: Exceptional attention to detail with the ability to identify subtle inconsistencies. Ability to observe objectively and communicate findings smoothly without causing unnecessary alarm or friction.</li><li>Strict Confidentiality: Absolute discipline regarding data protection; maintaining total confidentiality over HR documents, client records, and internal findings.</li></ul>Qualifications &amp; Experience<ul><li>Education: Bachelor&rsquo;s degree in Business Administration, Human Resources, Quality Management, or a related discipline.</li><li>Experience: Minimum of 3 to 5 years of proven experience in QA, internal audit, HR administration, or operational compliance.</li><li>Industry Background: Prior experience in a BPO or a multi-department corporate setting with exposure to client account management is strongly preferred.</li><li>Systems: Mandatory experience utilizing ERP platforms for task tracking and module reporting. Demonstrated experience in recruitment file auditing is a significant plus.</li></ul>What We Offer<ul><li>A structured, objective corporate environment.</li><li>Clear paths of authority and growth within the Quality Assurance &amp; Compliance department.</li><li>Market Competitive Salary + Bonuses</li><li>Paid Leaves</li></ul>Application Question(s):<ul><li>How many years of experience do you have in Quality Assurance (QA), internal audit, or operational compliance within a BPO or corporate environment? </li><li>This position requires working the night shift from 8:00 PM to 5:00 AM PKT to align with operational reporting. Are you comfortable with it?</li><li>Rate your proficiency with ERP platforms (specifically for task management or HR module reporting) on a scale from 1 to 10. Briefly mention which ERP software you have used.</li><li>Describe a time when you identified a significant process deviation or compliance gap in an HR or operational department. How did you document and escalate it?</li><li>Do you have experience auditing HR documentation (such as recruitment files, onboarding compliance, payroll inputs, or leave records)? Please briefly summarize your experience.</li><li>This is onsite role and we are located in Bahria Town Phase 7. Are you comfortable to commute to our location?</li><li>How much salary are you expecting for this role?</li></ul>Work Location: In person

Quality Assurance Officer (Female)

Flink Freight Logistics Inc

Position: Sales Executive / Business Development RepresentativeLocation: Rawalpindi / IslamabadJob Type: Full-Time (Onsite)Working Hours: 5:00 PM &ndash; 2:00 AMWorking Days: Monday &ndash; FridayNote: Preference will be given to candidates residing in Rawalpindi and Islamabad.About Flink Freight LogisticsFlink Freight Logistics is a dynamic freight forwarding and logistics company specializing in comprehensive supply chain solutions. We provide reliable Air Freight, Ocean Freight, and Over-the-Road (OTR) transportation services, ensuring efficient operations, timely deliveries, and exceptional customer satisfaction.Key Responsibilities<ul><li>Identify, develop, and secure new business opportunities within the logistics and freight forwarding industry.</li><li>Generate leads and convert prospects into long-term business clients.</li><li>Manage and maintain strong relationships with existing and prospective customers.</li><li>Conduct regular follow-ups and client meetings to ensure customer satisfaction and business growth.</li><li>Coordinate with Operations and Dispatch teams to ensure seamless service delivery.</li><li>Prepare quotations, proposals, and sales reports.</li><li>Maintain accurate customer records, documentation, and CRM data.</li><li>Achieve and exceed assigned sales targets and performance objectives.</li></ul>Requirements<ul><li>Bachelor's degree in Business Administration, Marketing, Supply Chain Management, or a related field.</li><li>Excellent verbal and written communication skills in both English and Urdu.</li><li>Strong interpersonal, negotiation, and relationship-building abilities.</li><li>Proficiency in CRM software, Microsoft Office Suite, and digital communication tools.</li><li>Self-motivated, target-driven, and capable of working independently.</li><li>Ability to collaborate effectively within a team environment.</li><li>Previous experience in logistics, freight forwarding, transportation, or B2B sales will be considered an advantage.</li></ul>Compensation &amp; Benefits<ul><li>Competitive Salary Package (PKR 55,000 &ndash; 60,000)</li><li>Attractive Commission Structure</li><li>EOBI Benefits</li><li>Performance-Based Increments After Successful Completion of Probation</li><li>Career Growth and Professional Development Opportunities</li><li>Supportive and Professional Work Environment</li></ul>Work Location: Onsite (Rawalpindi / Islamabad)Work Location: In person

Sales Executive

Your Cloud Campus

Your RoleAs part of our team, you will work closely with US based business owners and assist them in managing their day to day business and administrative tasks. Your responsibilities will include:<ul><li>Providing administrative and operational support to business owners</li><li>Managing emails, schedules, and basic coordination tasks</li><li>Handling data entry and maintaining accurate business records</li><li>Updating and managing information in the CRM system</li><li>Assisting with documentation, reporting, and record keeping</li><li>Supporting business owners with research, coordination, and general administrative assistance</li><li>Assisting with basic communication and follow ups when required</li></ul>This role will provide valuable exposure to international business operations and administrative processes while helping you develop practical professional skills.What We Are Looking For<ul><li>Fresh graduates eager to learn and grow professionally</li><li>Strong communication and interpersonal skills</li><li>Good organizational and time management abilities</li><li>Ability to handle multiple administrative tasks efficiently</li><li>Ability to work in a team oriented and fast paced environment</li><li>Basic computer skills including Microsoft Office or Google Workspace</li></ul>Why Join Us<ul><li>Paid professional training and skill development</li><li>Opportunity to work with US based clients</li><li>Exposure to international business operations</li><li>Supportive and collaborative work environment</li><li>Clear career growth opportunities</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in any discipline</li><li>A strong command of English communication is preferred as the role involves regular professional communication.</li><li>Basic knowledge of administrative tasks, documentation, CRM data entry, and professional communication</li></ul>Salary &amp; Benefits<ul><li>Competitive salary and fringe benefits</li><li>Company will provide accommodation</li><li>Paid Time Off</li><li>Professional Development</li><li>Career Advancement</li><li>Team Building Activities</li><li>Innovative Work Environment</li><li>Work Life Balance</li><li>Company Trips</li><li>Wellness Programs</li><li>Performance Based Promotion</li></ul>Office Hours: 08:00 PM to 05:00 AM Monday to FridayOffice Location: Cloud Rexpo (Pvt.) Ltd. Plot 100A, Spring North, Bahria Town Phase 7, Rawalpindi 0333 0104318Application Question(s):<ul><li>Please describe any experience you have with administrative tasks such as email management, scheduling, data entry, documentation, or record keeping.</li></ul>(If no experience, please mention any relevant academic projects or internships.)<ul><li>What is your level of proficiency with Microsoft Office (Excel, Word, Outlook), Google Workspace (Sheets, Docs, Gmail) and Canva, Capcut or any editing software?</li></ul>Beginner Intermediate Advanced<ul><li>This role requires regular communication in English with business owners and team members. How would you rate your English communication skills?</li></ul>Basic Intermediate Advanced Fluent<ul><li>This is strictly office based role and we are located in Bahria Town Phase 7, are you comfortable to commute to our location?</li><li>This is night shift role from 8PM - 5AM/Monday - Friday, will you be comfortable with it?</li><li>How much salary are you expecting for this role?</li><li>The company provides accommodation, would you like to avail?</li></ul>Work Location: In person

Virtual Assistant - Office Based

3scworld

3SC Technologies is a Multi National Technology Company located in Pakistan.As an HR Manager, you will perform a wide range of human resources functions. Your duties include recruiting, hiring and training new and existing employees, help plan programs and processes designed to improve employee welfare. Manage payroll, maintain vital employee records and ensure the smooth operation of the HR department. You will also be responsible to ensuring employees are working efficiently and completing all their tasks without delay and all operations are running smoothly.Responsibilities:<ul><li>Ensuring employees are working efficiently and completing all their tasks without delay and all operations are running smoothly.</li><li>Ensure all company policies are being followed.</li><li>Overlook the process of recruitment, including vetting candidates, assisting with interviews and issuing employment contracts</li><li>Supporting internal and external inquiries and requests related to the HR department</li><li>Compiling and maintaining paper, digital and electronic employee records, including holiday and sickness leaves</li><li>Processing payroll and assisting with the documentation of employee compensation and benefits</li><li>Develop and implement HR strategies and initiatives aligned with the overall business strategy</li><li>Bridge management and employee relations by addressing demands, grievances or other issues</li><li>Manage the recruitment and selection process</li><li>Support current and future business needs through the development, engagement, motivation and preservation of human capital</li><li>Develop and monitor overall HR strategies, systems, tactics and procedures across the organization</li><li>Nurture a positive working environment</li><li>Oversee and manage a performance appraisal system that drives high performance</li><li>Maintain pay plan and benefits program</li><li>Assess training needs to apply and monitor training programs</li><li>Report to management and provide decision support through HR metrics</li><li>Ensure legal compliance throughout human resource management</li></ul>Requirements:<ul><li>Minimum 7 year experience as an HR Manager or related position</li><li>Proven working experience as HR Manager or other HR Executive</li><li>People oriented and results driven</li><li>Demonstrable experience with Human Resources metrics</li><li>Knowledge of HR systems and databases</li><li>Ability to architect strategy along with leadership skills</li><li>Excellent active listening, negotiation and presentation skills</li><li>Competence to build and effectively manage interpersonal relationships at all levels of the company</li><li>Working knowledge of HR functions and best practices</li><li>Knowledge of employment law and human resources responsibilities</li><li>Impeccable written and verbal communication skills</li><li>Full understanding of payroll practices</li><li>Exceptional interpersonal skills</li><li>Knowledge of computer applications and HR-specific software programs.</li><li>Good Communication Skills</li><li>A people person.</li></ul>NOTE: This is an onsite position. We are not looking to hire freelancers. You will be required to visit the office for an onsite interview.Pay: From Rs100,000.00 per monthWork Location: On the road

HR Manager

Shopin ecom

Roles &amp; Responsibilities:<ul><li>Manage all Walmart Marketplace account operations and day-to-day tasks</li><li>Product hunting and research based on market trends and demand</li><li>Assist in supplier hunting and sourcing activities</li><li>Maintain and update product data using Excel / Goggle sheets</li><li>Follow standard eCommerce best practices and compliance guidelines</li></ul>Requirements:<ul><li>Basic knowledge of the Walmart Marketplace platform</li><li>Understanding of eCommerce-related practices and workflows</li><li>Proficiency in Microsoft Excel (data entry, basic formulas, reports)</li><li>Knowledge of product hunting and supplier hunting</li><li>Willingness to learn and adapt in a fast-paced environment</li></ul>Skills to have:<ul><li>Strong analytical and research skills</li><li>Attention to detail</li><li>Good communication and time management skills</li></ul>Job Type: Full-timePay: Rs12,000.00 per monthWork Location: In person

Walmart Marketplace Intern

Explore 15+ Operations planner in Rawalpindi this June. Find roles across top companies and apply now to boost your career.