finance and administration manager

asst. manager - administration Jobs in Oman

asst. manager - administration

business development & operations officer (field & administrative) Jobs in Oman

csu - operating procedures specialist Jobs in Oman

csu - operating procedures specialist

digital operations manager

graduate operations administrator

Yousif Mohammed Abdullah Al ManwariAl Suwaiq, North Al Batinah, Oman+968 972572980xxyoosifxx@gmail.comOmani Driving LicenseProfessional SummaryMotivated Mechanical Engineering Diploma graduate from the University of Technology and Applied Sciences (UTAS). Passionate about mechanical engineering, maintenance, and automotive systems. Possess strong practical knowledge gained through academic workshops, engineering projects, and hands-on experience with vehicles. Skilled in CAD software, problem-solving, and adapting quickly to new work environments. Eager to contribute to a professional organization while continuously developing technical and practical skills.EducationDiploma in Mechanical EngineeringUniversity of Technology and Applied Sciences (UTAS)Graduation Year: 2026Technical Skills* SolidWorks (Advanced)* AutoCAD (Advanced)* Mechanical Design* Mechanical Maintenance* Mechanical Workshop Practices* Engineering Drawing Interpretation* Use of Mechanical Tools and Measuring Instruments* Automotive Mechanical Systems* Basic Preventive Maintenance* Microsoft Office (Word, Excel, PowerPoint)Professional Skills* Strong analytical and problem-solving skills* Ability to identify and resolve mechanical issues efficiently* Fast learner with excellent adaptability* Teamwork and collaboration* Effective communication skills* Time management* Ability to work under pressure* Attention to detail* High level of responsibility and commitment* Continuous learning mindsetAcademic Experience* Completed practical laboratory sessions and engineering workshops in mechanical engineering.* Designed mechanical components and assemblies using SolidWorks.* Prepared engineering drawings using AutoCAD.* Participated in practical assignments involving mechanical systems, maintenance, and engineering design.Additional Experience* Strong practical knowledge of automotive mechanics through hands-on work with vehicles.* Familiar with diagnosing mechanical faults and basic repair procedures.* Experience working in vehicle-related activities, providing practical understanding of mechanical systems.Certifications &amp; Training* First Aid Knowledge* Mechanical Workshop Safety AwarenessLanguages* Arabic &mdash; Native* English &mdash; Very GoodPay: From RO870.000 per monthWork Location: In person

Maintenance fresh Graduate

Al-Futtaim

<div>
 
 Job Requisition ID:
 
 179573
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role
 
 
 
 We are looking for an experienced Inventory Manager to join the Honda Parts team at OMASCO. The role is responsible for maintaining optimum stock levels, ensuring strong parts availability, supporting customer service levels, and driving inventory efficiency across the business.
 
 
 The successful candidate will manage parts planning, procurement, pricing, stock control, reporting, and aged stock reduction while working closely with principals, suppliers, sales, logistics, and aftersales teams. This role plays a key part in ensuring operational excellence, profitability, and smooth availability for customers and internal stakeholders.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Plan and manage inventory levels to ensure optimum stock availability while minimizing aged and obsolete stock.
 </li>
 <li>
 Review order recommendations and place accurate orders with principals and suppliers.
 </li>
 <li>
 Monitor stock movement, months of stock, service levels, and replenishment requirements.
 </li>
 <li>
 Plan and finalize initial parts orders for new model launches to ensure availability at launch.
 </li>
 <li>
 Support annual budget planning across different business channels and monitor performance against targets.
 </li>
 <li>
 Coordinate with principals on ordering plans and execution timelines.
 </li>
 <li>
 Manage parts pricing through pricing matrices, cost-plus pricing, model walk pricing, and periodic cost reviews.
 </li>
 <li>
 Support sales teams with pricing campaigns, bulk discounts, institutional orders, stock allocation, supersession, and alternate parts.
 </li>
 <li>
 Process principal orders within agreed timelines and coordinate shipments to meet business and customer requirements.
 </li>
 <li>
 Prepare MIS reports, principal reports, inventory reports, and performance updates.
 </li>
 <li>
 Act as a SAP power user by supporting system improvements, report design, end-user training, and database maintenance.
 </li>
 <li>
 Drive initiatives to liquidate ageing stock through pricing campaigns and write-off proposals where required.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful
 
 
 
 <ul>
 <li>
 Strong experience in inventory management, procurement, and automotive spare parts planning.
 </li>
 <li>
 Good understanding of parts pricing, stock replenishment, supplier ordering, and inventory control.
 </li>
 <li>
 Experience working with SAP Automotive modules, especially MM, SD, and WM.
 </li>
 <li>
 Ability to coordinate with principals, suppliers, sales, logistics, and aftersales teams.
 
 
 </li>
 </ul>
 
 About The Team
 
 
 
 You will be part of the Honda Parts team within OMASCO, working closely with the National Parts Manager and collaborating with sales, aftersales, logistics, suppliers, and principal partners. The team is focused on ensuring high parts availability, strong customer support, efficient stock management, and profitable parts operations across the business.
 
 
 This is a collaborative environment where accurate planning, proactive communication, and operational discipline are essential to delivering a seamless experience for internal and external customers.
 
 
 
 What Equips You For The Role
 
 
 
 <ul>
 <li>
 Diploma, Graduate degree, or B-Tech Engineering qualification.
 </li>
 <li>
 Minimum 5 years of experience in procurement or inventory management, ideally within automotive spare parts and accessories.
 </li>
 <li>
 Strong knowledge of automotive parts, supersessions, replacements, recall parts, and stock control processes.
 </li>
 <li>
 Experience in managing stock availability, aged inventory, pricing, and parts profitability.
 </li>
 <li>
 Strong understanding of SAP, Syncron demand forecasting, Honda web-based systems, and MS Office applications.
 </li>
 <li>
 Good leadership, coaching, communication, and interpersonal skills.
 </li>
 <li>
 Ability to assess market trends, understand customer needs, and support business growth through effective inventory planning.
 </li>
 <li>
 Strong analytical and planning skills with the ability to interpret stock reports and demand trends.
 </li>
 <li>
 Strong MS Office skills, especially Excel and reporting tools.
 </li>
 <li>
 Good communication and stakeholder management skills.
 </li>
 <li>
 Strong commercial awareness with a focus on profitability, margins, and customer service.
 </li>
 <li>
 Ability to manage multiple priorities and deliver within agreed timelines.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Automotive
 
 
 
 A major division of the UAE-based Al-Futtaim Group of companies,
 
 Al-Futtaim Automotive
 
 is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
 
 
 Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world&rsquo;s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
 
 
 We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
 
 
 We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial &amp; construction equipment.
 
 
 What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path.
 
 This is Al-Futtaim Automotive and we empower talent to move forward.
 
</div>

Inventory Manager | Al-Futtaim Automotive | OMASCO

Pure planet

Job Description: Head Barista (Specialty Coffee Shop &amp; Caf&eacute; Concept)Position SummaryThe Head Barista is responsible for leading all coffee and beverage operations, ensuring exceptional beverage quality, consistency, service excellence, and adherence to company standards. The role oversees bar operations, coffee preparation, beverage development, team training, equipment management, inventory control, and customer experience.The ideal candidate must have strong specialty coffee knowledge, advanced barista skills, experience in caf&eacute; operations, and the ability to lead and develop a professional bar team.Key ResponsibilitiesCoffee &amp; Beverage Operations<ul><li>Lead daily bar operations and ensure smooth beverage production.</li><li>Prepare and oversee the preparation of:</li><li>Specialty coffee beverages</li><li>Espresso-based drinks</li><li>Filter coffee</li><li>Cold coffee beverages</li><li>Signature drinks</li><li>Non-coffee beverages</li><li>Smoothies and other caf&eacute; beverages</li><li>Ensure all beverages meet company recipes, standards, and presentation requirements.</li><li>Maintain consistency in taste, quality, and service speed.</li></ul>Coffee Quality Management<ul><li>Monitor coffee quality from grinding, extraction, brewing, and final serving.</li><li>Perform daily espresso calibration and grinder adjustment.</li><li>Ensure proper coffee extraction parameters are maintained.</li><li>Monitor:</li><li>Coffee dose</li><li>Grind size</li><li>Extraction time</li><li>Yield</li><li>Beverage temperature</li><li>Conduct regular quality checks and tasting sessions.</li><li>Maintain coffee standards across all shifts.</li></ul>Menu Development &amp; Beverage Innovation<ul><li>Develop new coffee and beverage recipes.</li><li>Create seasonal drinks and promotional beverages.</li><li>Improve beverage presentation and customer experience.</li><li>Standardize recipes, preparation methods, and serving procedures.</li><li>Maintain beverage recipe cards and SOP documentation.</li></ul>Bar Team Leadership &amp; Training<ul><li>Lead, train, and develop baristas to achieve company standards.</li><li>Conduct coffee training and skills improvement sessions.</li><li>Create barista training programs and assessment procedures.</li><li>Monitor staff performance and provide coaching.</li><li>Prepare bar schedules and assign daily responsibilities.</li></ul>Customer Experience<ul><li>Ensure excellent guest interaction and hospitality standards.</li><li>Handle customer feedback related to beverages professionally.</li><li>Promote coffee knowledge and create a premium caf&eacute; experience.</li><li>Support upselling and product recommendations.</li></ul>Inventory &amp; Cost Control<ul><li>Monitor coffee, beverage, and bar supplies inventory.</li><li>Coordinate with Store Keeper and Procurement Team for ordering requirements.</li><li>Control usage of:</li><li>Coffee beans</li><li>Milk products</li><li>Syrups</li><li>Powders</li><li>Tea products</li><li>Beverage ingredients</li><li>Packaging materials</li><li>Minimize beverage waste and maintain proper portion control.</li><li>Conduct regular stock checks and reconciliation.</li></ul>Bar Equipment Management<ul><li>Ensure proper operation and maintenance of:</li><li>Espresso machines</li><li>Coffee grinders</li><li>Brewing equipment</li><li>Blenders</li><li>Beverage machines</li><li>Water filtration systems</li><li>Perform daily cleaning and maintenance checks.</li><li>Coordinate preventive maintenance and report equipment issues.</li></ul>Food Safety &amp; Hygiene Compliance<ul><li>Ensure compliance with HACCP, hygiene, and sanitation standards.</li><li>Maintain clean and organized bar stations.</li><li>Ensure proper storage and labeling of beverage ingredients.</li><li>Monitor milk handling and temperature control.</li><li>Maintain cleaning schedules for coffee equipment.</li></ul>Reporting &amp; Administration<ul><li>Prepare daily bar reports and operational updates.</li><li>Monitor beverage sales performance.</li><li>Analyze popular and slow-moving beverages.</li><li>Maintain beverage recipes, SOPs, and training records.</li><li>Coordinate with Operations and Management regarding improvements.</li></ul>Required Qualifications<ul><li>Barista certification or specialty coffee training preferred.</li><li>Minimum 4&ndash;5 years of experience as a Barista, Senior Barista, or Head Barista.</li><li>Experience in:</li><li>Specialty coffee shops</li><li>Premium caf&eacute;s</li><li>Bakery caf&eacute;s</li><li>Restaurant beverage operations</li></ul>Mandatory Knowledge &amp; SkillsSpecialty Coffee ExpertiseStrong knowledge of:<ul><li>Coffee origins and varieties</li><li>Coffee roasting basics</li><li>Espresso preparation</li><li>Brewing methods</li><li>Coffee extraction principles</li><li>Grinder calibration</li><li>Milk steaming and latte art</li><li>Coffee tasting and sensory evaluation</li></ul>Beverage KnowledgeKnowledge of:<ul><li>Hot coffee beverages</li><li>Cold coffee beverages</li><li>Signature drinks</li><li>Mocktails</li><li>Tea preparation</li><li>Smoothies</li><li>Seasonal beverage development</li><li>Beverage costing</li></ul>Bar Operations<ul><li>Bar workflow management</li><li>Recipe standardization</li><li>Beverage quality control</li><li>Cost control</li><li>Inventory management</li><li>Team training</li><li>Customer service standards</li></ul>Systems Knowledge (Mandatory)Must have knowledge of:<ul><li>POS Systems</li><li>POS Back Office Systems</li><li>ERP Systems (Odoo, SAP, Oracle, Microsoft Dynamics, etc.)</li><li>Inventory Management Systems</li><li>Recipe &amp; Costing Systems</li></ul>Ability to:<ul><li>Review beverage sales reports</li><li>Monitor product consumption</li><li>Support inventory control</li><li>Maintain beverage records</li><li>Analyze beverage performance</li></ul>Microsoft Office Skills<ul><li>Microsoft Excel: Beverage costing, inventory tracking, sales analysis, and reports.</li><li>Microsoft Word: SOPs, recipes, and training documentation.</li><li>Microsoft Outlook: Professional communication.</li><li>Microsoft PowerPoint: Basic presentations and training materials.</li></ul>Additional Requirements<ul><li>Strong leadership and communication skills.</li><li>Passion for specialty coffee and hospitality.</li><li>Ability to train and develop barista teams.</li><li>Excellent attention to detail.</li><li>Ability to work under pressure during peak hours.</li><li>Flexible to work weekends, holidays, and rotating shifts.</li><li>Physically fit to stand for extended periods.</li></ul>Core Competencies<ul><li>Coffee Expertise &amp; Passion</li><li>Beverage Quality Management</li><li>Team Leadership</li><li>Training &amp; Development</li><li>Customer Experience Focus</li><li>Cost Awareness</li><li>Operational Excellence</li><li>Problem Solving</li><li>Attention to Detail</li><li>Creativity &amp; Innovation</li><li>Professional Communication</li></ul>Key Performance Indicators (KPIs)<ul><li>Beverage Quality &amp; Consistency</li><li>Customer Satisfaction</li><li>Beverage Sales Performance</li><li>Coffee Waste Reduction</li><li>Beverage Cost Percentage</li><li>Recipe Compliance</li><li>Bar Cleanliness &amp; Organization</li><li>Equipment Maintenance Compliance</li><li>Barista Training Completion</li><li>Service Speed &amp; Accuracy</li><li>Inventory Accuracy</li></ul>This job description is suitable for a Head Barista managing a specialty coffee shop, bakery caf&eacute;, and premium beverage operation, responsible for coffee excellence, beverage innovation, team leadership, and maintaining world-class caf&eacute; standards.Pay: RO1.000 - RO2.000 per monthWork Location: In person

Head Barista

ELSA

<div>
 Key Responsibilities:
 
 
 <ul>
 <li>
 Manage overall logistics operations throughout the drilling campaign, including supply base, warehouse, vessel, and rig support activities.
 </li>
 <li>
 Coordinate vessel movements, rig mobilisation/demobilisation, and material transportation to ensure timely delivery and operational readiness.
 </li>
 <li>
 Oversee drilling and testing materials management, including receiving, dispatch, inventory control, stock verification, and material tracking.
 </li>
 <li>
 Manage freight forwarding, customs clearance, import/export activities, and logistics documentation in compliance with Company requirements.
 </li>
 <li>
 Ensure all equipment, materials, and transportation activities comply with Company HSE standards and procedures.
 </li>
 <li>
 Coordinate helicopter crew changes, contractor activities, and logistics support services.
 </li>
 <li>
 Monitor material availability, supply chain progress, and support cost-effective drilling operations.
 </li>
 <li>
 Prepare logistics reports, inventory records, and required documentation including RO/SCC and invoice processing.
 </li>
 <li>
 Liaise with internal teams, contractors, and relevant authorities to ensure smooth logistics operations.
 
 
 
 </li>
 </ul>
 Requirements:
 
 
 <ul>
 <li>
 Minimum 10 years' Oil &amp; Gas experience, including 5 years in Drilling Material Coordination or Logistics Supervision.
 </li>
 <li>
 Experience supporting at least one Oil &amp; Gas drilling project/well campaign.
 </li>
 <li>
 Good English communication skills and ability to work with local stakeholders.
 
 </li>
 </ul>
</div>

Logistics Coordinator

The Chedi Muscat

The Chedi Muscat is a luxury 5-star beachfront resort in Oman that blends contemporary Asian design with traditional Omani architecture, offering elegant accommodations, world-class dining, spa, and wellness experiences.A Reservation &amp; Revenue Manager in the hospitality industry is responsible for maximizing hotel room revenue while ensuring the reservations department operates efficiently. This role combines revenue management, pricing strategy, forecasting, and reservations operations.Typical job responsibilities:<ul><li>Manage the hotel's reservations team and daily booking operations.</li><li>Develop pricing and inventory strategies to maximize occupancy and revenue.</li><li>Analyze booking trends, market demand, and competitor pricing.</li><li>Forecast occupancy, ADR (Average Daily Rate), and RevPAR (Revenue per Available Room).</li><li>Manage room inventory across direct and online distribution channels (OTAs, GDS, hotel website).</li><li>Prepare daily, weekly, and monthly revenue reports for management.</li><li>Coordinate with Sales, Front Office, and Marketing departments.</li><li>Ensure reservation policies and procedures are followed.</li><li>Train and supervise reservations staff.</li><li>Resolve reservation-related guest issues professionally.</li></ul>الراتب المدفوع: ﷼٧٠٠٫٠٠٠&nbsp;لكل شهرموقع العمل: بشكل شخصي

Reservation & Revenue Manager

First Abu Dhabi Bank (FAB)

<div>
 
 
 JOB PURPOSE:
 
 
 <ul>
 <li>
 Set the strategic agenda for IT in Oman in conjunction with EXCO and Group colleagues. Manage all information technology needs for the business from preparing the local IT strategy, evaluating systems, to overseeing implementation of the systems, to ensure cost effective IT delivery. Identify, source, and implement local IT solutions that cannot be provided by Group as necessary.
 </li>
 <li>
 Develop technology roadmaps, strong governance over IT operations, vendor management, regulatory compliance, and business relationship management.
 </li>
 <li>
 Manage day-to-day operations of the Oman Branch IT to achieve timely, accurate, and uninterrupted delivery of IT services.
 </li>
 <li>
 Manage the stakeholders&rsquo; relationship and expectations &ldquo;both locally within the country, within the OMAN region and within the group&rdquo; effectively ; this includes local Business , Information security, compliance, Data privacy, group technology , etc
 </li>
 <li>
 This role assumes the position of the Head of IT- Oman, and is responsible for the smooth and efficient functioning of the FAB Oman Branch's IT operations by ensuring the effective management of the processes, systems and people required to design, develop, deliver, and improve technology services across the business
 </li>
 <li>
 Oversee the day-to-day IT operations in accordance with IT policies and technology standards as FAB Group and local regulatory requirements.
 </li>
 <li>
 Act as a single point of contact for the various business areas in Oman Branch to enhance customer experience, manage customer expectations and achieve customer satisfaction.
 </li>
 <li>
 Lead the development and execution of the IT strategy for FAB Oman, ensuring alignment with Group objectives and regulatory requirements.
 </li>
 <li>
 Drive digital transformation, innovation, and operational excellence to deliver business value and competitive advantage.
 </li>
 <li>
 Serve as the principal advisor to executive leadership on all technology matters, with full accountability for IT risk, compliance, and business continuity.
 </li>
 <li>
 Champion a culture of high performance, agility, and continuous improvement across the IT function.
 </li>
 </ul>
 
 
 
 
 
 KEY ACCOUNTABILITIES:
 
 
 
 
 IT Strategy
 
 
 <ul>
 <li>
 Contribute to the development of technology strategies and roadmap in alignment with Head Office&rsquo;s global strategy in tandem with the needs of the branch.
 </li>
 <li>
 Responsible to provide regular updates on Oman IT deliverables and progress of OMAN IT strategy and roadmap implementation .Propose or influence technology solution delivery based on business requirements, existing applications and latest technology trends.
 </li>
 <li>
 Monitor developments or advancements in technology, assess their value-add potential and applicability for adoption by branch.
 </li>
 <li>
 Partner with business/IT leadership team to develop and deliver IT strategies, technology innovation &amp; solutions that drive business and service excellence.
 </li>
 <li>
 Act as an advisor to the business leadership team by providing solutions to support business needs, enhance branch efficiency and enrich customer experience.
 </li>
 </ul>
 
 
 IT Operations
 
 
 <ul>
 <li>
 Ensure all the IT hardware and applications in OMAN branches are running/functioning well within the agreed SLA.
 </li>
 <li>
 Monitor all IT issues and ensure timely closure of these issues.
 </li>
 <li>
 Conduct the IT assessments for all new or existing systems, where required and applicable
 </li>
 <li>
 Manage and report all serious IT incidents, including providing root cause analysis and remedial actions to be taken.
 </li>
 <li>
 Ensure all IT documentations are up to date
 </li>
 <li>
 Ensure all IT activities including changes to existing systems and implementation of new systems/ processes are in compliance with HO Policy and local regulations.
 </li>
 <li>
 Support and undertake all disaster recovery activities for primary and DR sites conduicted by Head Office and/or branch
 </li>
 <li>
 Proper maintenance of a comprehensive inventory listing for all IT assets
 </li>
 <li>
 Manage the OMAN IT vendors and responsible for the effective oversight of the technology service providers to FAB OMAN
 </li>
 </ul>
 
 
 Leadership Management
 
 
 <ul>
 <li>
 Accountable for and have direct oversight over a team of IT employees, including those from outsource service providers
 </li>
 <li>
 oversee resource allocation plan to ensure appropriate balance between tactical and strategic demands, staff development plan, staff appraisals and feedback.
 </li>
 <li>
 Identify and develop key talent and ensure proper succession/back-up plan is in place
 </li>
 <li>
 Oversee OMAN branches annual budget.
 </li>
 <li>
 Manage and control the branch&rsquo;s annual IT budget and expenditure by ensuring proper costs recording, classification of costs, timely accruals and produce variance reporting.
 </li>
 <li>
 Provide advice to Senior Management on all IT related laws, regulations and guidelines and their implications to the branch.
 </li>
 <li>
 Provide resolution to Senior Management on all IT-related issues or problems.
 </li>
 </ul>
 
 
 Information and Cyber Security
 
 
 <ul>
 <li>
 Proactively address the external threat environment for emerging threats, data breaches, IT security breaches, and implement the appropriate courses of action, including timely patching for vulnerabilities
 </li>
 <li>
 Manage and contain information security incidents and events to protect corporate IT assets, intellectual property, regulated data and the branch&rsquo;s reputation.
 </li>
 </ul>
 
 
 IT Governance and Compliance
 
 
 <ul>
 <li>
 Accountable for all aspects of IT Governance, Risk Management and Compliance by ensuring there is adequate business and systems controls in place for addressing business/regulatory data and IT compliance, for CBOregulations/notices. This is in addition to ensuring adequate procedures/processes are in place for continuous monitoring of both internal and outsourced/managed services vendor environments.
 </li>
 <li>
 Ensure compliance to IT polices, processes, Information security policy and local regulations
 </li>
 <li>
 Full ownership and accountability for IT audit, RCSA (Risk Profiles) and other 3rd assurance reviews and ensure risk remediation in timely manner
 </li>
 </ul>
 
 
 Procurement and Project Management
 
 
 <ul>
 <li>
 Accountable for procurement of all IT equipment upon consultation/direction from Head Office in Oman branch and ensure proper oversight on the technology procuremg in OMAN branches
 </li>
 <li>
 Ensure all OMAN local IT initiatives are negiotiation with terms favourable to the branch and/or timely renewed prior to expiry of contracts
 </li>
 <li>
 Ensure all change management activities are carried out orderly, including changes to existing systems and implementation of new systems / processes are in compliance with HO Policy and local regulations, testing have being conducted with results properly validated and documentation/training have been shared with staff
 </li>
 <li>
 Accountable for the overall successful delivery of projects by overseeing the delivery to ensure that IT solutions implemented fulfil branch&rsquo;s needs.
 </li>
 </ul>
 
 
 
 
 
 QUALIFICATIONS &amp; EXPERIENCE:
 
 
 <ul>
 <li>
 Master&rsquo;s or Bachelor&rsquo;s in Computer Science, Computer Engineering, Information Technology or related qualification
 </li>
 <li>
 Certification in Cloud , Project Management Professional (PMP), COBIT, CISSP and/or other relevant technical certifications will be an advantage
 </li>
 <li>
 At least 12 years of relevant work experience in banking Business and technology services , IT infrastructure and operations, inclusive of at least 5 years&rsquo; experience in leading and managing employees.
 </li>
 <li>
 Good track record in IT strategy development, solution design, programme and project delivery and service management.
 </li>
 <li>
 Strong working knowledge in enterprise applications, technical infrastructure, web and mobile technologies and IT security.
 </li>
 <li>
 Strong business process and analytical skills with the ability to assimilate information quickly and communicate complex requirements and issues clearly and concisely.
 </li>
 <li>
 Good grasp of IT technologies, methodologies, architectures, and best practices.
 </li>
 <li>
 Understanding and appreciation of new trends and shifts in technology, ability to evaluate these trends/shifts for IT infrastructure and operations and developing budgets/plans that align to long term business transformation.
 </li>
 <li>
 Excellent interpersonal, communication (both oral and written), influencing and negotiation skills
 </li>
 <li>
 Pro-active, dynamic, dedicated and responsible self-starter with strong customer orientation
 </li>
 <li>
 Confident and ability to work under pressure in a fast-paced environment with multi-tasking capabilities
 </li>
 <li>
 Strong knowledge and understanding of CBO regulations
 </li>
 </ul>
</div>

Vice President, Head of Information Technology, Oman

Anix Global

<div>
 
 
 Role - Digital Operations Manager
 
 
 
 Location - Oman
 
 
 Salary - 1500 OMR
 
 
 
 
 
 
 
 
 
 
 Role Summar
 
 
 y
 
 
 The Digital Operations Manager is responsible for the end-to-end commercial and operational performance of the remittance app within their market, with growth.The role acts as the central point of coordination between Product, Marketing, Tech, and Customer Service teams to ensure the app remains competitive, compliant, and customer-centric.The role also carries responsibility for identifying new partners and products, and for negotiating and finalizing related commercial terms and agreements for the market
 
 
 
 
 
 
 
 Skills &amp; Qualifications
 
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business, Finance, IT, or a related field; MBA preferred
 </li>
 <li>
 3&ndash;6 years of relevant experience in digital operations, fintech, or remittance/payments, ideally with app-based products. And an overall 10+ years of experience would be idea
 </li>
 <li>
 Strong commercial acumen, with experience identifying partners/products and negotiating and structuring commercial agreement
 </li>
 <li>
 Strong analytical skills with experience in MIS, dashboards, and data-driven decision-making.
 </li>
 <li>
 Working knowledge of incident escalation, UAT/testing processes, and basic understanding of payment rails/F
 </li>
 <li>
 Experience coordinating with Product and Tech teams (Agile/Scrum exposure is an advantage
 </li>
 <li>
 Strong communication and stakeholder management skills across regulatory, vendor, partner, and internal team
 </li>
 <li>
 Comfortable working in a fast-paced, 24/7 operational environment with on-call availability for critical incident
 
 s.
 
 </li>
 </ul>
 
 
 
 
 
 Key Responsibilit
 
 ies
 
 
 
 
 
 
 Business &amp; Commercial Performan
 
 
 ce
 
 
 
 
 
 Own, the achievement of budgeted transaction volume, revenue, and customer growth targets for the market
 
 <ul>
 <li>
 Ensure exchange rates and fees remain competitive relative to the market, recommending pricing adjustments as needed.
 </li>
 <li>
 Liaise with Treasury and other service/liquidity providers to secure and maintain the best possible rates on the app.
 </li>
 <li>
 Monitor competitor products, pricing, and campaigns; propose and implement strategic and tactical changes to maintain market share.
 </li>
 <li>
 Plan and execute roadshows and on-ground activities, in coordination with Marketing, to drive brand visibility and customer acquisition.
 </li>
 </ul>
 
 
 
 
 
 
 Partnerships &amp; Commercial Developme
 
 
 nt
 
 <ul>
 <li>
 Identify, evaluate, and onboard new partners and products to expand the market's product offering and drive incremental growth.
 </li>
 <li>
 Lead commercial negotiations with prospective and existing partners, vendors, and service providers, securing favorable commercial terms.
 </li>
 <li>
 Draft, negotiate, and finalize partnership agreements and commercial contracts, working with Legal/Compliance as required.
 </li>
 <li>
 Obtain all necessary internal and external approvals for new partnerships, products, and commercial agreements prior to execution and laun
 
 
 ch.
 
 
 </li>
 </ul>
 
 
 
 
 
 
 Operations &amp; Customer Experie
 
 
 nce
 
 <ul>
 <li>
 Monitor and optimize the onboarding-to-transaction funnel, ensuring it is adequately managed at every stage.
 </li>
 <li>
 Conduct testing (UAT) on the app for new product launches and feature releases, providing structured feedback to Product and Tech teams.
 </li>
 <li>
 Escalate app issues affecting the market to the Product team and track them through to resolution.
 </li>
 <li>
 Manage and respond to customer queries across channels in a timely and professional manner.
 </li>
 <li>
 Resolve customer complaints and escalations, working with internal teams as required.
 </li>
 <li>
 Ensure all incentives, prizes, or benefits promised during marketing campaigns are delivered to customers at campaign clo
 
 
 se.
 
 
 </li>
 </ul>
 
 
 
 
 
 
 Cross-Functional Coordination &amp; Report
 
 
 ing
 
 <ul>
 <li>
 Liaise with Product, Marketing, and Tech teams to define and prioritize country-specific requirements.
 </li>
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 Maintain accurate MIS/dashboards and generate regular reports with meaningful, actionable insights for leadership.
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 Plan and run marketing campaigns on the app, jointly accountable with Marketing for delivery against agreed timelines, budgets, and growth outcomes.
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 Obtain all necessary approvals from the relevant municipality/regulatory authority prior to launching marketing campaigns on the app.
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 </ul>
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Digital operations manager

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