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customer success manager (funnelfox, turkey) Jobs in Istanbul

growth manager - turkey

lean manager

growth manager turkey

TradingView

<div><p><b>TradingView is the world&rsquo;s largest financial analysis platform with more than 100M users across 180+ countries.</b></p><p>
We build tools that help traders and investors make informed decisions &mdash; from advanced charting and market data to collaboration and publishing features. Our products are used daily by millions of individuals and trusted by companies like Revolut, Binance, and CME Group.</p><p>
We&rsquo;re continuing to grow and scale our platform, and we&rsquo;re looking for people who care about product quality, take ownership of their work, and want to build systems used by a global audience.</p><h3 class="jobSectionHeader"><b>
About the team</b></h3><p>
Our mission is to drive the growth and adoption of our B2B products across high-growth global markets. We don&rsquo;t just manage accounts; we build strategic alliances with brokers, master the full sales lifecycle, and champion our clients' long-term success.</p><h3 class="jobSectionHeader"><b>
Responsibilities</b></h3><p>
We are looking for a new team member to play a key role in developing strategic partnerships and driving the achievement of our business goals. As part of the Partnerships team, you will engage directly with TradingView customers, assisting with technical onboarding and maintaining strong client relationships.</p><p>
In this role, you will have the opportunity to learn new skills, work with advanced analytics tools, and report performance using the company&rsquo;s CRM. If you are eager to grow, solve problems, and make a meaningful impact, this role is for you.</p><ul><li><p>
Developing outbound client pipelines</p></li><li><p>
Managing inbound client partnership requests</p></li><li><p>
Approaching partnerships from a consultative mindset</p></li><li><p>
Proposing partner proposals and pitches</p></li><li><p>
Proofreading technical team responses for clients</p></li><li><p>
Collecting customer feedback and sharing findings with the team</p></li><li><p>
Owning a rigorous &lsquo;test and learn&rsquo; methodology</p></li><li><p>
Constantly building overall brand recognition with customers and partners</p></li></ul><h3 class="jobSectionHeader"><b>
What makes you the perfect fit</b></h3><ul><li><p>
A self-starter with a positive attitude and partnership mindset</p></li><li><p><b>
Full proficiency in English and Turkish</b></p></li><li><p>
Familiarity with web applications, HTML5, Github, javascript and other tech apps;</p></li><li><p>
Detail-oriented and punctual with deadlines</p></li><li><p>
Efficient with time and responsibilities</p></li><li><p>
Must be proficient in working with customer relationship management software</p></li><li><p>
Must be competent in Microsoft Office, Slack, and various collaboration tools</p></li><li><p>
Be OK with a flexible working schedule</p></li><li><p>
Effective communication in both English and Turkish&mdash;via email and phone&mdash;is essential, and full proficiency in both languages is required. We value responsiveness, a genuine desire to help clients, and a proactive mindset when it comes to tackling complex challenges.</p></li></ul><p><b>
Will be a plus</b></p><ul><li><p>
Experience in finance or trading domain</p></li><li><p>
Familiarity with TradingView as a product</p></li></ul><p><b>
What we offer</b></p><ul><li><p>
Remote contract</p></li><li><p>
Flexible Working Hours &ndash; Start your day when it suits you best within our wide range of entry hours.</p></li><li><p>
Ability to multitask and prioritise in a fast-paced environment</p></li><li><p>
Work alongside experienced professionals and mentors offering ongoing training and growth opportunities.</p></li><li><p>
Premium TradingView Subscription</p></li></ul><p></p><p><i>
TradingView is an equal opportunity employer. We embrace diversity and are dedicated to fostering a diverse and inclusive workplace. Our success is driven by 600+ professionals from 40+ countries who speak nearly 20 languages.</i></p></div>

Growth Manager - Turkey

Astellas Pharma

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 <strong>
  Executive Assistant
  <br/>
  <br/>
 </strong>
 <strong>
  About Astellas
  <br/>
  <br/>
 </strong>
 Astellas is a global life sciences company committed to turning innovative science into VALUE for patients. We provide transformative therapies in disease areas that include oncology, ophthalmology, urology, immunology and women's health. Through our research and development programs, we are pioneering new healthcare solutions for diseases with high unmet medical need. Learn more at Astellas.com .
 <br/>
 <br/>
 <strong>
  Are you driven to make a real difference in the lives of patients?
  <br/>
  <br/>
 </strong>
 We're seeking passionate individuals who thrive in dynamic environments, embrace new ideas, and aren't afraid to take intelligent risks. People who act with unwavering integrity and are deeply committed to making a tangible impact.
 <br/>
 <br/>
 <strong>
  Location and Working Environment
  <br/>
  <br/>
 </strong>
 This position is hybrid and will require you to be onsite 3 days per week in ISTANBUL, TURKEY office
 <br/>
 <br/>
 Astellas&rsquo; Responsible Flexibility Guidelines Statement- At Astellas we recognize the importance of work/life balance, and we are proud to offer a hybrid working solution allowing time to connect with colleagues at the office with the flexibility to also work from home. We believe this will optimize the most productive work environment for all employees to succeed and deliver. Hybrid work from certain locations may be permitted in accordance with Astellas&rsquo; Responsible Flexibility Guidelines.
 <br/>
 <br/>
 <strong>
  Purpose &amp; Scope
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   As an Executive Assistant at Astellas Pharma, you will play a pivotal role in supporting the General Manager Turkey with daily administrative duties. You will act as a liaison between the General Manager and LT (Leadership Team) as well as other internal/external stakeholders.
  </li>
  <li>
   Your contributions will be essential in managing an active calendar of appointments, coordinating complex travel plans, and ensuring seamless communication within the organization. You will be part of a team dedicated to improving lives through innovative healthcare solutions, and your work will directly impact our mission to "Change Tomorrow&trade;."
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Role And Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Assist the General Manager Turkey with daily administrative tasks, including managing calendars and preparing expense reports.
  </li>
  <li>
   Coordinate virtual meeting platforms, ensure online file organization, and manage access to shared digital resources
  </li>
  <li>
   Be the contact for communication topics or Turkey organization and GM posts and lead the process. Facilitate internal communications
  </li>
  <li>
   Coordinate internal events and activities, such as town halls, seasonal celebrations, and employee engagement initiatives, ensuring alignment with company culture and objectives
  </li>
  <li>
   Draft reports, presentations, and meeting minutes as needed for executive communication
  </li>
  <li>
   Organize and manage all aspects of travel logistics, including ticketing, accommodation, and itineraries
  </li>
  <li>
   Oversee and coordinate office logistics, building facility management
  </li>
  <li>
   Occupational Health and Safety responsibilities.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Proven experience in executive assistance, office coordination, or similar administrative roles
  </li>
  <li>
   Strong multitasking, organizational, and time management skills
  </li>
  <li>
   Strong proficiency in MS Office and virtual collaboration tools
  </li>
  <li>
   Analytical, detail-oriented with the ability to manage complex tasks
  </li>
  <li>
   Quick learner with a sharp, results-oriented approach
  </li>
  <li>
   Experience coordinating cross-functional teams and liaising with senior stakeholders
  </li>
  <li>
   Discretion and confidentiality in handling sensitive information
  </li>
  <li>
   Fluency in written and spoken business English
  </li>
  <li>
   Bachelor&rsquo;s degree, or equivalent.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Familiarity with compliance and regulatory requirements in the healthcare sector.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What awaits you at Astellas?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Global collaboration: Become part of a connected global business of like-minded life science leaders, all dedicated to improving patients' lives worldwide.
  </li>
  <li>
   Real-world patient impact: Contribute to transformative therapies that reach patients around the world, knowing your work makes a difference every day.
  </li>
  <li>
   Relentless Innovation: Join a company at the forefront of scientific breakthroughs, where you'll have the opportunity to shape the future of healthcare.
  </li>
  <li>
   A Culture of Growth: Chart your own course within a supportive environment that values your contributions, champions your development, and empowers you to pursue your passions.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Our Organizational Values and Behaviors
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Impact
  </li>
  <li>
   Innovation
  </li>
  <li>
   Integrity
  </li>
  <li>
   One Astellas
  </li>
  <li>
   Accountability
  </li>
  <li>
   Courage
  </li>
  <li>
   Sense of Urgency
  </li>
  <li>
   Outcome Focus
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 Careers | Astellas
 <br/>
 <br/>
 We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
 <br/>
 <br/>
 Beware of recruitment scams impersonating Astellas recruiters or representatives. Authentic communication will only originate from an official Astellas LinkedIn profile or a verified company email address. If you encounter a fake profile or anything suspicious, report it promptly to LinkedIn's support team through LinkedIn Help.
 <br/>
 <br/>
</div>


Executive Assistant to the General Manager

BUNQ

<div><p>At bunq, we're not just building a banking app; we're reshaping how people around the world experience financial freedom. As our Automation and Retool Engineering Lead, you will be the force multiplier for our entire operation. Your mission is to empower our internal teams with world-class tooling and automation, enabling them to provide instant and effective help to our users and multiply their own productivity.<br>
<br>
As the Automation and Retool Engineering Lead, you will own the health, strategy, and velocity of our internal tooling and automation ecosystem.</p><ul><li>
Lead, mentor, and grow a high-performing team of Retool and automation engineers, fostering a culture of quality, speed, and continuous improvement.</li><li>
Own the technical roadmap and architectural vision for our internal tools stack (including Retool, n8n, and other low-code platforms), ensuring it remains scalable, secure, and bug-free.</li><li>
Constantly challenge the status quo by identifying operational bottlenecks and driving the development of new automations and tools that have a measurable impact on business efficiency and user satisfaction.</li></ul><ul><li>
Proven experience in people leadership, with a strong track record of hiring, mentoring, and developing engineering teams to achieve high performance.</li><li>
A solid technical foundation in frontend development, JavaScript, and/or low-code engineering, with hands-on experience using tools like Retool and n8n.</li><li>
Exceptional project management skills, with the ability to translate high-level business goals into a prioritized technical roadmap and hold your team accountable for delivery.</li><li>
A strategic mindset with the ability to assess complex technical ecosystems, identify risks, and make critical decisions about tooling and architecture.</li><li>
Excellent communication skills in English, with the ability to collaborate effectively with operational teams, product leaders, and other stakeholders to get it done.</li></ul><p><b><br>
Your space to perform</b></p><p>
We give you the space and the tools you need to succeed</p><p>
 Great, international colleagues who share your mindset.</p><p>
&zwj; Hybrid setup: after 3 months in-office, work 2 days remote, 3 days in-office weekly.</p><p>
 We support growth with bunq Academy and &euro;1500 annual learning budget.</p><div>
 A massive discount with Urban Sports Club for your wellbeing (in the Netherlands).<br>
<ul><li>️ A Multisport gym card for your health and wellbeing (in Turkey).</li></ul></div><p>
 Flex Benefits: &euro;70 monthly budget via Re: benefit, offering access to 150+ perks tailored to your lifestyle.</p><p>
 Travel expenses are covered whether you come walking or by bike, bus or car (though we prefer green choices ) (In Turkey and Netherlands).</p><p>
 Digital Nomad Program: After your first year, enjoy up to 20 days per year to work while traveling, combining flexibility with strong team collaboration.</p><p>
 We reward tenure with a dedicated travel budget: &euro;1.5k after 2 years and &euro;3k after 4 years to visit another core office.</p><p>
 A MacBook so you can Get Shit Done with us.</p><p>
 Delicious lunches from our fabulous in-house chefs with vegan and vegetarian options.</p><div>
 An optional pension plan with monthly contribution from bunq (in Netherlands).<br>
<ul><li>️ Private health insurance, just in case (in Turkey or Bulgaria).</li></ul></div><p>
 Monthly contribution to your phone and internet bills (in Turkey and Netherlands).</p><p>
 Friday drinks and other celebrations - bunq style.</p><p></p><p><i>
All new hires are subject to Pre-employment Screening (PES), which includes checks conducted by our third-party partner, DISA. This is part of our commitment to a secure and trustworthy workplace.</i></p><p><i><br>
Curious to see how we make life easy? - try the </i><i>bunq app</i><i>, it only takes 5 minutes to sign up.</i></p></div>

Automation and Retool Engineering Lead

Anadolu Efes

<div>
 <p>
  <strong>
   Be a part of Anadolu Efes!
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Do you want to be a part of Anadolu Efes? Let&rsquo;s get to know each other!
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Wherever we are, we strive to add +1 value to the economy, social life, tourism, culture, art, agriculture, sports, and young entrepreneurs by brewing joy.
 </p>
 <p>
  Our journey began on 1969 in the factories we opened in &Idot;zmir. Today, we are one of the top 10 companies in the world in our industry. We have 21 factories, 5 malt and 1 hops processing facilities in 6 countries. We are the market leader in Turkey, Ukraine, Kazakhstan, Georgia and Moldova. You can find us in more than 70 countries in the world!
 </p>
 <p>
  Now, a new journey is beginning! William Grant &amp; Sons, founded in 1887 in the United Kingdom, will distribute its iconic brands in different categories in Turkey under the roof of Anadolu Efes.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   We are hiring an Assistant Brand Manager!
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are looking for a team member who perceives different perspectives and cultures as assets, learns from others, enjoys and gets inspired by innovation in a volatile environment and inspires others to find the best in themselves.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What does an Assistant Brand Manager do at Anadolu Efes?
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  &bull; Business Tracking and Analysis: Develop a clear competency in running the day-to-day business, including; analyzing brand performance versus objectives, identifying gaps and opportunities, tracking brand budget, coordinating business partners including agencies, suppliers and global &amp; internal parties.
 </p>
 <p>
  &bull; Deliver fact based, objective analysis of the business through analyzing market and brand related data using retail, consumer and sales data.
 </p>
 <p>
  &bull; Proactively identify tactical opportunities for the business, and support the brand manager in identifying strategic opportunities for the business.&bull; Executes short &amp; long term brand strategies and planning.
 </p>
 <p>
  &bull; Supports &amp; follows the process of product development, packaging, pricing, positioning of the products related to his/her brand.
 </p>
 <p>
  &bull; Coordinates preparation of market analyses, price analyses and consumer research.
 </p>
 <p>
  &bull; Follows up the competitors in the market.
 </p>
 <p>
  &bull; Executes the marketing plan, annual budget for the brand and supports organization of product launches.
 </p>
 <p>
  &bull; Follows up BTL and PR activities to strengthen the competitive advantage of the brand.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What are the qualifications we look for in an Assistant Brand Manager at Anadolu Efes?
  </strong>
 </p>
 <p>
  &bull; Bachelor's degree,
 </p>
 <p>
  &bull; 2-4 years of marketing experience,
 </p>
 <p>
  &bull; A positive and can-do attitude and ability to multi-task in a fast-paced environment,&bull; Strong communication skills,
 </p>
 <p>
  &bull; Excellent organization, planning and time management skills,
 </p>
 <p>
  &bull; Comfortable with numbers, good analytical skills enabling to make analysis without getting lost in details,
 </p>
 <p>
  &bull; Passionate about brand building and innovation,
 </p>
 <p>
  &bull; Willingness and ability to travel as required and ability to work in a flexible schedule,
 </p>
 <p>
  &bull; Excellent command of written and spoken English.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   How do we hire?
  </strong>
 </p>
 <p>
  At Anadolu Efes, we hire without prejudice and discrimination against language, religion, ethnicity, race, gender and sexual orientation. We hire solely based on applicability to the job description measurable examinations, and competency-based interviews.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    If you find this position to be suitable for you, we are looking forward to your application and for you to add +1 value to our Anadolu Efes family!
   </em>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  You can access the
  <strong>
   Anadolu Efes Employee Candidate Disclosure Statement
  </strong>
  through the link below:
 </p>
 <p>
  <br/>
 </p>
 <p>
  https://anadoluefes.com.tr/calisan-adayi-aydinlatma-metni.pdf
 </p>
 <p>
 </p>
</div>


Assistant Brand Manager

<div><div><div><div><h2 class="jobSectionHeader"><b>Ready to get shit done?</b></h2></div><div><div>
We&rsquo;re all about giving our users a smooth, worry-free banking experience while keeping their money safe from fraudsters   ️ As a Fraud Ops Analyst, you&rsquo;ll be the go-to person for spotting any suspicious activity, protecting users at every stage, and making sure we stay compliant with all the rules.</div><p>
You&rsquo;ll handle everything related to fraud cases, take charge of tricky situations, and come up with smart ideas to make our processes even better for a safer and smoother banking experience.</p><p></p><p><b><br>
Take Ownership</b></p><ul><li>Become a detective in fraud prevention, using your in-depth investigation and problem-solving skills to protect our users from suspicious activity   ️&zwj; ️</li><li>Keep an eye out for potential risks, using your knowledge of fraud monitoring and prevention to stay one step ahead</li><li>Bring empathy and effective communication into every interaction to provide the best support possible</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
This challenge is perfect for you if</b></h2></div><div><ul><li><div>
You thrive working during night hours and can stay productive and focused from 23:00 to 08:00 Amsterdam time.</div></li><li><div>
You have knowledge of fraud monitoring and prevention</div></li><li><div>
You speak English fluently and have strong communication skills, while showing empathy</div></li><li><div>
You're a problem solving enthusiast, and can prioritize your work when needed</div></li><li><div>
You thrill at leading thorough investigations, using your attention to detail for efficient resolution</div></li><li><div>
You already have a advantage if you're familiar with the financial/banking sector, and if terms like KYC, KYB, payment and compliance operations ring a bell</div></li><li><div>
Your expertise in KYC and PayOps, as these will be strong advantages when tackling fraud cases and improving our processes will be a plus.</div></li></ul><p></p><p><b><br>
Your space to perform</b></p><p>
We give you the space and the tools you need to succeed:</p><p>
   Great, international colleagues, who share your mindset</p><p>
  &zwj;   Hybrid setup: after 3 months in-office, work 2 days remote, 3 days in-office weekly</p><div>
   We support growth with bunq Academy and &euro;1500 annual learning budget<br>
<ul><li>️ A Multisport gym card for your health and wellbeing (in Turkey)</li></ul></div><p>
     Flex Benefits: &euro;70 monthly budget via Re: benefit, offering access to 150+ perks tailored to your lifestyle in Bulgaria</p><p>
   Travel expenses are covered whether you come walking or by bike, bus or car (though we prefer green choices   ) (In Turkey)</p><p>
   Digital Nomad Program: After your first year, enjoy up to 20 days per year to work while traveling, combining flexibility with strong team collaboration</p><p>
   We reward tenure with a dedicated travel budget: &euro;1.5k after 2 years and &euro;3k after 4 years to visit another core office</p><p>
   A MacBook so you can Get Shit Done with us</p><div>
   Delicious lunches from our fabulous in-house chefs with vegan and vegetarian options<br>
<ul><li>️ Private health insurance, just in case</li></ul></div><p>
   Monthly contribution to your phone and internet bills (in Turkey)</p><p>
   Friday drinks and other celebrations - bunq style</p></div></div></div><p></p><div><div><div><div><div><div><br>
Hybrid</div></div></div><div></div><div><div><div><div><div>
Istanbul</div></div></div><div><div><div>
/</div></div><div><div>
Sofia</div></div></div></div></div><div></div><div><div><div>
Support &amp; Operations</div></div></div><div></div><div><div><div><div>
40</div></div><div><div>
hours per week</div></div></div></div></div></div></div></div><div></div>

Fraud Ops Analyst - Night shift

<div><div><div><div><h2 class="jobSectionHeader"><b>Ready to get shit done?</b></h2></div><div><div>
At bunq, we're not just building a banking app; we're reshaping how people around the world experience financial freedom. As our Process Automation Engineer, your mission is to build the engine of efficiency at bunq. You'll empower every team to automate their workflows, eliminating repetitive tasks so we can deliver a faster, more reliable, and seamless experience to our users.</div><p></p><p><br>
Up for this?</p><p>
Kick off your application by taking our assessment and find out if bunq is your perfect match!   </p><p></p><p><b><br>
Take Ownership</b></p><p>
As our Process Automation Engineer, you are the catalyst for operational excellence across the company. You'll:</p><ul><li><div>
Identify platform gaps and user blockers, then design and implement solutions to drive automation adoption and capabilities across bunq.</div></li><li><div>
Develop custom software, including n8n nodes (Node.js) and AWS Lambda functions (Python), to expand our platform's power and solve complex automation challenges.</div></li><li><div>
Enable teams to automate independently by providing expert training, workshops, and ongoing support, fostering a company-wide culture of efficiency.</div></li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
This challenge is perfect for you if</b></h2></div><div><ul><li><div>
You are proficient in both low-code platforms (like n8n or Zapier) and programming languages (Node.js, Python), with a strong grasp of API integrations.</div></li><li><div>
You are a strategic thinker, skilled at using data to analyze problems, identify platform needs, and drive solutions from concept to implementation.</div></li><li><div>
You are a natural teacher and communicator, capable of delivering effective training and managing stakeholder expectations.</div></li><li><div>
You excel at building and maintaining complex automations that are too critical or technically demanding for teams to manage themselves.</div></li><li><div>
You are fluent in English - able to communicate effectively in a global team, ensuring collaboration and clarity across all project stages.</div></li></ul><p></p><p><i><br>
All new hires are subject to Pre-employment Screening (PES), which includes checks conducted by our third-party partner, DISA. This is part of our commitment to a secure and trustworthy workplace</i></p><p></p><p><i><br>
Curious to see how we make life easy? - try the </i><i>bunq app</i><i>, it only takes 5 minutes to sign up.</i></p><p></p><p><b><br>
Your space to perform</b></p><p>
We give you the space and the tools you need to succeed     </p><p>
   Great, international colleagues who share your mindset</p><p>
  &zwj;   Hybrid setup: after 3 months in-office, work 2 days remote, 3 days in-office weekly.</p><div>
   We support growth with bunq Academy and &euro;1500 annual learning budget<br>
<ul><li>️ A Multisport gym card for your health and wellbeing (in Turkey)</li></ul></div><p>
     Flex Benefits: &euro;70 monthly budget via Re: benefit, offering access to 150+ perks tailored to your lifestyle.</p><p>
   Travel expenses are covered whether you come walking or by bike, bus or car (though we prefer green choices   ) (In Turkey)</p><p>
   Digital Nomad Program: After your first year, enjoy up to 20 days per year to work while traveling, combining flexibility with strong team collaboration</p><p>
   We reward tenure with a dedicated travel budget: &euro;1.5k after 2 years and &euro;3k after 4 years to visit another core office.</p><p>
   A MacBook so you can Get Shit Done with us</p><div>
   Delicious lunches from our fabulous in-house chefs with vegan and vegetarian options<br>
<ul><li>️ Private health insurance, just in case</li></ul></div><p>
   Monthly contribution to your phone and internet bills (in Turkey)</p><p>
   Friday drinks and other celebrations - bunq style</p></div></div></div><p></p><div><div><div><div><div><div><br>
Hybrid</div></div></div><div></div><div><div><div><div><div>
Istanbul</div></div></div><div><div><div>
/</div></div><div><div>
Sofia</div></div></div></div></div><div></div><div><div><div>
Technology</div></div></div><div></div><div><div><div><div>
40</div></div><div><div>
hours per week</div></div></div></div></div></div></div></div><div></div>

Process Automation Engineer

Adapty.io

<div>
 <strong>
  FunnelFox
 </strong>
 is a no-code platform that helps app developers grow revenue through web2app funnels. Launched two years ago as Adapty&rsquo;s new project, it&rsquo;s already showing impressive growth. Marketers and product managers can build, launch, and optimize funnels in hours instead of months, all without writing a single line of code.
 <br/>
 <br/>
 Our team of 50+ top professionals loves solving big challenges. Imagine having no boring corporate meetings, but direct contact with the founders and working alongside the best in the market. Here, your voice is heard, your ideas matter, and your impact is immediate.
 <br/>
 <br/>
 Our customer base expanded rapidly over the last 6 months, which leads us to grow our customer success capacity. We continue to make sure our customers are happy with our product and motivate them to use its full potential.
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 That&rsquo;s why we&rsquo;re looking for a strong Customer Success Manager who can help us build long-lasting relationships with our customers.
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 What you will do
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 <ul>
  <li>
   Customer onboarding. After handoff from Sales, you&rsquo;ll guide new clients through integration, help them build their first funnel, and get their campaigns live.
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   Act as a strategic advisor. Consult clients on funnel optimization and offer guidance on UA, analytics, and campaign performance.
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   Drive performance. Track key client metrics, check in regularly, and proactively identify opportunities for improvement and growth.
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   Be the voice of the customer. Gather and relay feedback, bugs, and feature requests to the product team. Follow up to ensure critical issues are delivered.
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   Build trust. Create strong relationships with clients and be their go-to person for everything Onifox.
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   Know the product inside and out. You&rsquo;ll be expected to answer detailed product questions and assist with complex use cases.
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  </li>
 </ul>
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  About You
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 <ul>
  <li>
   You have proven experience in Customer Success at SaaS companies, ideally in the mobile industry
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   You possess solid knowledge of mobile analytics and UA: you understand the basics of Amplitude, Facebook Ads, creative testing, and acquisition metrics
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   You&rsquo;re fluent in English written and spoken (B2+ or higher)
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   You&rsquo;re independent and proactive &mdash; we don&rsquo;t micromanage, so you should be comfortable owning your work and driving outcomes
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   You&rsquo;re a team player with a positive attitude &mdash; just good communication and collaboration
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   You live in Istanbul
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 <strong>
  Nice To Have
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 </strong>
 <ul>
  <li>
   Experience building or analyzing funnel performance.
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   Familiarity with support/CRM tools
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   Understanding of mobile monetization and growth strategies.
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  </li>
 </ul>
 What&rsquo;s in it for you
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 <ul>
  <li>
   Join a growing product with huge potential. We&rsquo;re building something big, and you&rsquo;ll have a key role in that journey.
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  <li>
   Global travel for conferences. Represent FunnelFox, meet clients, and learn from industry leaders.
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   Strong product with industry-best metrics. FunnelFox is among the top 5% fastest-growing SaaS companies.
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   Career growth. Own critical areas, build a team and grow with us.
  </li>
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   Direct communication and ownership. No bureaucracy, no politics &ndash; just impact.
  </li>
  <li>
   Flexible remote work. Join us from anywhere, and deliver impressive results. We work as individual contractors (PTO, public holidays, and sick leave included).
  </li>
  <li>
   Benefits. English lessons, sports reimbursements, laptop coverage, and more.
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  </li>
 </ul>
 <strong>
  Share This Job
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 </strong>
 Job Information
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 Department
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 Customer Success (FF)
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 Location
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 Istanbul, Turkey
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 Employee Type
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 Full-time
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 Career Level
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 Middle
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 Apply for a job now
</div>


Customer Success Manager (FunnelFox, Turkey)

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