guest services supervisor

guest event expert

Marriott International

<div>Additional Information 
Job Number26026926 
Job CategoryFood and Beverage &amp; Culinary 
LocationAtlanta Airport Marriott Gateway, 2020 Convention Center Concourse, Atlanta, Georgia, United States, 30337 
SchedulePart Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Our jobs aren&rsquo;t just about serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique. Our Guest Event Experts are skilled in a wide range of event functions with responsibility for making sure the event is well-executed from start to finish. Whether setting up or breaking down the materials, transporting supplies, taking orders, interacting with guests, or anything in between, the Guest Event Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Event Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Guest Event Expert

Brewed to Serve Restaurant Group Inc.

Company OverviewBrewed to Serve Restaurant Group Inc. is an Atlanta-based company that develops, owns, and operates restaurants and breweries. Our mission is rooted in the spirit of Servant Leadership, creating authentic and sustainable environments where hospitality thrives. Location: White Oak, Downtown AtlantaAbout Us White Oak is a restaurant and wine bar celebrating the intersection of the soulful comfort of the American South and the coastal flavors of Southern Europe. Recognized by Wine Spectator and beloved by our guests for our hospitality, White Oak has offered an elevated yet approachable dining experience in the heart of Downtown Atlanta for the past 13 years.Position Summary We&rsquo;re seeking warm, professional, and detail-oriented Servers to join our dining room team. The ideal candidate has a passion for hospitality, thrives in a fast-paced environment, and takes pride in creating memorable guest experiences.Responsibilities<ul><li>Provide attentive, knowledgeable, and gracious service to all guests</li><li>Guide guests through menu selections, including wine and cocktail pairings</li><li>Accurately take and input orders using Toast POS</li><li>Anticipate guest needs and resolve issues with professionalism</li><li>Maintain cleanliness and organization of the dining room and service areas</li><li>Collaborate with bartenders, hosts, and managers to deliver seamless service</li><li>Assist with private dining and event service as needed</li></ul>Qualifications<ul><li>Previous serving experience in upscale or fine dining preferred</li><li>Strong food, wine, and beverage knowledge (willingness to learn required)</li><li>Proficiency with Toast POS (or similar systems)</li><li>Excellent communication and teamwork skills</li><li>A guest-first mentality with a commitment to creating memorable experiences</li><li>Ability to multitask and remain composed under pressure</li></ul>What We Offer<ul><li>Growth opportunities within Brewed To Serve Restaurant Group</li><li>A positive, team-driven culture</li><li>Company subsidized health, dental, and vision insurance</li><li>Opportunity to be part of a Atlanta dining landmark</li><li>401k program</li></ul>Job Type: Full-timePay: $800.00 - $1,200.00 per weekBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Vision insurance</li></ul>Ability to Commute:<ul><li>Atlanta, GA 30303 (Required)</li></ul>Ability to Relocate:<ul><li>Atlanta, GA 30303: Relocate before starting work (Required)</li></ul>Work Location: In person

Server

The Home Depot

<div>Position Purpose:
Leads in-house and agency-led Marketing program management and execution. This role is responsible for building internal and external materials and presentations, monitoring and reporting on campaign activity and working with internal and agency teams on program logistics and details. This role will support FIFA World Cup efforts, Brand and special projects identified by brand priorities. 
Key Responsibilities:<ul><li>
50% Develop Marketing Campaigns - Partner with supervisor to develop strategic Marketing campaigns and events while providing support in the planning, implementation, and execution process; Contribute ideas and strategies to grow existing and new programs; Responsible for development or marketing recommendations, POVs, campaign materials and communications with minimal oversight from the Manager; Develop and maintain relationships with cross-functional teams to drive business priorities, provide creative direction and secure needed approvals</li><li>
20% Reporting - Responsible for campaign management and measurement tools as well as with agency partners and THD analytics and marketing finance teams to collect, compile and aggregate campaign and weekly, monthly, quarterly and/or annual reporting; making recommendations and optimizations based on insights</li><li>
10% Trending Subject Matter Expert - Research and stay abreast of new, relevant vendors/partners and share POVs with team, Manager, and agency partners; Stay current on specialty channels, programs, and content; help identify new partners and or campaign opportunities on an ongoing basis; Responsible for competitive benchmarking, programs, and analysis to keep leadership abreast of trends and watch outs; Research and report on trends/best practices in specialized marketing areas via demonstrating an interest in and an aptitude for growing the offering</li><li>
20% Vendor Relationships - Manage outside partners, vendors and agencies to ensure execution of programs and tactics are on time, on strategy and within budget</li></ul> 
Direct Manager/Direct Reports:<ul><li>
This position typically reports to Manager, Influencer</li><li>
This position has 0 Direct Reports</li></ul> 
Travel Requirements:<ul><li>
No travel required.</li></ul> 
Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 
Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 
Preferred Qualifications:<ul><li>
Excellent written and verbal communication skills</li><li>
Strong understanding of marketing, social media ecosystems</li><li>
Prior marketing, sponsorship, event planning or agency account management experience</li><li>
Exceptional written and verbal communication skills</li><li>
Ability to multitask in fast paced environment</li><li>
Excellent time management, project management, prioritization, and organizational skills</li><li>
Entrepreneurial spirit and intellectually curious mindset</li><li>
Knowledge of online marketing, advertising and ecommerce</li><li>
Mastery of scope and budget development &amp; tracking</li></ul> 
Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> 
Minimum Years of Work Experience:<ul><li>
3</li></ul> 
Competencies:<ul><li>
Action Oriented</li><li>
Collaborates</li><li>
Drives Engagement</li><li>
Communicates Effectively</li><li>
Customer Focus</li><li>
Drives Results</li><li>
Manages Conflict</li></ul></div>

Senior Specialist, Influencer Marketing

Valor Hospitality

<div><h1 class="jobSectionHeader">COMPANY OVERVIEW</h1>
At Valor, we are passionate Hotelitarians&mdash;driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you&rsquo;re someone who notices the little things and strives to make a lasting impact, you&rsquo;ll thrive here.
Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.
POSITION PROFILE
Assist the Guest Services Manager by overseeing the responsibilities of the guest service staff. Ensure that the guests are being serviced in a professional and competent manner. Smile and greet customers in a welcoming manner, as the first point of contact.
ESSENTIAL RESPONSIBILTIES<ul><li>
Can perform and assist with all the front desk functions to include but not limited to the following Guest Service Aide, PBX Operator, Guest Service Agent, Reservationists, etc. Has complete working knowledge and understands the software system, to include all daily transactions, and reservations operations.</li><li>
Knows how and where to post all charges and knows all the room rates. Train all new Guest Service Agents.</li><li>
Communicate with the Engineering Department regarding any maintenance requests from the guests.</li><li>
Check AM and PM discrepancy reports. Communicate with the Housekeeping Department regarding guest rooms and requests.</li><li>
Issues safety deposit boxes to guests when requested.</li><li>
Provide for a safe work environment by following all safety and security procedures and rules.</li><li>
Ensure proper staffing levels of the guest service department by assisting Guest Services Manager in preparing weekly schedule and maintaining proper documentation (time cards, disciplinary procedures, reviews, etc.).</li><li>
Assist the Guest Services Manager by handling special requests, group blocking and unusual circumstances.</li></ul>
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES<ul><li>
Requires having excellent computer and cash handling skills</li><li>
Present a sociable, outgoing, lively and guest service oriented behavior.</li><li>
Working knowledge is generally learned on-the-job.</li><li>
Communicate information and hotel services to management, staff and guests.</li></ul>
PHYSICAL DEMANDS<ul><li>
Ability to stand for extended periods of time.</li><li>
Lift, pull, push, bend, and move items to support the hotel and outlets</li></ul><h1 class="jobSectionHeader">
BENEFITS PACKAGE</h1><ul><li>
Competitive Salary</li><li>
Daily Pay!</li><li>
Team Member Hotel Discount Program</li><li>
Uniforms Provided for most positions</li><li>
Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options</li><li>
Paid PTO</li><li>
401k with employer match</li><li>
Food and Beverage Discounts</li><li>
Tuition Reimbursement</li></ul></div>

Guest Services Supervisor

Zanzibar Cuisine & Lounge

Position OverviewWe are seeking a polished, confident, and detail-oriented Host / Hostess with experience using Tock reservation systems. This role is essential in setting the tone for the guest experience and ensuring smooth front-door operations in a high-volume dinner and lounge setting.The ideal candidate understands pacing, guest flow, table management, and how to balance reservations with walk-ins while maintaining an elevated and welcoming atmosphere.Key ResponsibilitiesGuest Experience<ul><li>Greet all guests warmly and professionally upon arrival</li><li>Manage waitlists and reservations efficiently</li><li>Maintain a calm, composed presence during peak hours</li><li>Communicate accurate wait times and manage guest expectations</li></ul>Reservation &amp; Tock Management<ul><li>Manage reservations through Tock</li><li>Adjust seating based on real-time table availability</li><li>Handle reservation modifications, cancellations, and notes</li><li>Monitor large party bookings and direct guests to events department when required</li><li>Prevent double bookings and enforce reservation policies respectfully</li></ul>Floor Flow &amp; Operations<ul><li>Strategically seat guests to maintain balanced service flow</li><li>Communicate effectively with servers, bartenders, and management</li><li>Track table turn times and optimize seating rotation</li><li>Ensure VIP notes and special occasions are acknowledged</li></ul>Professional Standards<ul><li>Maintain a polished appearance</li><li>Stay poised in fast-paced, high-energy environments</li><li>Uphold company policies and reservation guidelines</li></ul>Qualifications<ul><li>Previous host experience in a high-volume restaurant or lounge</li><li>Hands-on experience with Tock (required)</li><li>Strong communication and organizational skills</li><li>Ability to multitask and think quickly under pressure</li><li>Availability for evenings, weekends, and peak service times</li></ul>What We&rsquo;re Looking For<ul><li>Someone who understands that the host stand controls the entire guest experience</li><li>Strong awareness of timing, spacing, and service pacing</li><li>Professional, warm, and confident demeanor</li><li>Solution-oriented and proactive mindset</li></ul>Job Types: Full-time, Part-timePay: $13.00 - $17.00 per hourWork Location: In person

Host, Hostess, and Server Assistant

City Winery

<div><div>A rare opportunity to join the City Winery team as we reimagine the future of live music and hospitality. City Winery to deliver the highest end combined culinary and cultural experience to our customers who are passionate in sharing wine, music, and culinary arts. We are a unique facility, combining a fully functioning winery with intimate concerts, food &amp; wine classes, private events in a variety of configurations, and fine dining. We have created a compelling mix for our sophisticated clientele of foodies, and active cultural patrons&mdash;bringing the wine country experience to the middle of a large city. 
 
Position Summary
 
Bartenders are responsible for delivering consistently exceptional guest experiences to all guests of City Winery. Duties include preparing and serving alcoholic and non-alcoholic beverages for all patrons, maximizing tasting bar and overall beverage sales by educating guests on beverage offerings, assisting in floor service by tending to tables as needed, assessing and anticipating guest needs, and making recommendations.<div>
</div>Overview of Responsibilities<ul><li>Provide positive guest experience including greeting, conversing with, and thanking departing guests</li><li>Interact with guests, take orders, serve food and beverages, handle transactions, and support guest service needs from beginning to end</li><li>Prepare and serve alcoholic and non-alcoholic beverages for patrons within the standards of City Winery</li><li>Upsell, increase check average, compete in sales incentives, drive marketing promotions &amp; special events, and promote the City Winery brand</li><li>Perform opening and closing duties including set-up, maintenance, and breakdown of the area within the allotted time frame not to exceed 20% or maximum of 2 hours of the scheduled shift time</li><li>Interact with guests, take orders, and serve food as needed</li><li>Assist in floor service by attending to tables as needed</li><li>Assess guest needs and preferences, provide recommendations to upsell</li><li>Follow all health and safety regulations, including enforcing laws and ordinances in the handling and provision of alcoholic beverages</li><li>Handle payment transactions and maintain accurate cash drawer</li><li>Adhere to and abide by cash handling procedures as per Company standards</li><li>Serve wine, beer and liquor in proper proportions and glassware and charging proper prices for beverages</li><li>Maintain a working knowledge of City Winery brand, history, culture, and programming, both in venue and restaurant</li><li>Maintain menu knowledge, including ingredients, preparation methods, and allergen information and communicate this information tableside to guests</li><li>Ensure proper amount of bar supplies and inventory is always readily available</li><li>Maintain cleanliness and safety of work areas including bar, floor, shelves, taps, coolers, and storage areas</li><li>Attend trainings, tastings, meetings, as needed</li><li>Follow all company policies, procedures, and guidelines including being ready to work at scheduled shift time, in uniform, with neat and presentable appearance</li><li>Perform all other reasonably assigned duties</li></ul>
Minimum Qualifications<ul><li>2+ years&rsquo; experience as a bartender in a fast-paced, high-volume service environment and/or equivalent relevant experience</li><li>Strong work ethic, team player, and exceptional guest service skills</li><li>Ability to consistently deliver high-quality guest experiences, exceed guest expectations, and strive to create a memorable experience at every City Winery visit</li><li>Effective communication and interpersonal skills with a proven ability to build positive relationships with people in the scope of employment</li><li>Aptitude to resolve problems</li><li>Ability to execute professional guest service experience</li><li>Ability to navigate venue conditions, including tight spaces, dark room and loud environment</li><li>Ability to handle all guests with composure and hospitality</li><li>Strong knowledge of wine, craft beer and craft spirits</li><li>Polished presentation</li><li>Ability to take direction from others</li><li>Ability to work both independently and in a team environment</li><li>Must be fluently literate in English including ability to read, write, communicate, conduct basic business-related mathematics, and able to accurately function a POS</li><li>Ability to work a flexible schedule including days, nights, weekends, and holidays</li><li>Ability to perform physical requirements of the role including standing/walking for entirety of shift, bending, pulling, pushing, using stairs, lifting and carrying up to 50lbs.</li></ul><div>
</div>About Us
Wine, food, and live entertainment collide at City Winery to create a dynamic and incredibly unique workplace. Since 2008, City Winery has been turning heads across the nation with amazing live performances, delectable cuisine, and award winning, locally produced wines. But there's more to us than that we're a haven for community and creativity, a place where the philosophy of hospitality is more than just a buzzword, but a way of life. City Winery, founded by music industry veteran &amp; visionary Michael Dorf, has established itself as a one-of-a-kind brand providing unforgettable experiences for guests. From world class music venues to sustainably produced wines with ratings of 90+ points, City Winery offers a range of topnotch events &amp; experiences.
We are an equal opportunity employer and value diversity at City Winery. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Additionally, City Winery participates in the E-Verify Program in certain locations, as required by law.</div>
INDFOH</div>

Bartender

Mahjong Inc

Job Summary We are seeking a friendly and professional Server to join our dynamic team in providing exceptional guest experiences. The ideal candidate will have a strong background in food service, excellent customer relations skills, and the ability to efficiently manage multiple tables in a fast-paced environment. This role offers an opportunity to work in a vibrant setting, delivering memorable dining experiences while showcasing your hospitality expertise. Must know have US citizenship and know how to use Toast POS systems.Duties<ul><li>Greet guests warmly and present menus with enthusiasm, offering recommendations and upselling specials to enhance the dining experience.</li><li>Take accurate food and beverage orders using Toast POS</li><li>Serve food and drinks promptly while maintaining high standards of presentation and sanitation.</li><li>Ensure guest satisfaction by checking on tables regularly, addressing any concerns promptly, and providing attentive service throughout their visit.</li><li>Handle cash and credit card transactions accurately, including cash handling and cashiering responsibilities.</li><li>Maintain cleanliness and sanitation standards in all service areas, including bussing tables and assisting with food safety protocols.</li><li>Collaborate with kitchen staff to ensure timely delivery of orders and proper food handling procedures.</li><li>Assist with guest relations by creating a welcoming atmosphere, resolving issues professionally, and fostering repeat business.</li><li>Support other restaurant operations as needed, including host/host duties or food prep assistance during busy periods.</li></ul>Requirements<ul><li>Proven experience in food service or restaurant environments; fine dining or nightclub experience is a plus.</li><li>Strong knowledge of food safety, sanitation practices, and proper food handling procedures.</li><li>Excellent customer service skills with the ability to engage guests positively and handle diverse situations gracefully.</li><li>Effective time management skills to prioritize tasks efficiently during busy shifts.</li><li>Ability to upsell menu items confidently to increase sales opportunities.</li><li>Basic math skills for accurate cash handling and billing procedures.</li><li>Previous experience in hospitality roles such as host/host or bussing is advantageous.</li><li>Must be able to work flexible hours including nights; weekend availability is preferred. Join our team if you are passionate about delivering outstanding guest experiences in a lively restaurant setting!</li></ul>Job Types: Full-time, Part-timePay: $25.00 - $35.00 per hourBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li></ul>Work Location: In person

Explore 40+ Guest event expert in Atlanta this March. Find roles across top companies and apply now to boost your career.

40 guest event expert jobs In Atlanta

Guest Event Expert

Server

Senior Specialist, Influencer Marketing

Guest Services Supervisor

Host, Hostess, and Server Assistant

Bartender

Server