sales manager

marketing executive

receptionist

project manager

hr executive

guest experience manager

Jumeirah

<div>
 
 About Jumeirah:
 
 
 
 
 
 Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
 
 
 
 
 
 About the Job:
 
 
 
 
 
 An opportunity has arisen to join the Rooms Division team at Jumeirah Beachfront properties in Dubai. We are hiring for the following positions with the starting date of September 2026:
 
 
 
 
 
 - Guest Services Executive
 
 
 - Guest Relations Executive
 
 
 - Team Leader - Front Office
 
 
 - Assistant Front Desk Manager
 
 
 
 
 
 
 
 
 The main duties and responsibilities include:
 
 
 
 
 
 - Greet all guests at any time in a friendly and helpful manner and attempt to learn and use guest's name at every opportunity. Register arriving guests ensuring that full details are obtained on the registration form in accordance with established procedures.
 
 
 - Handle and resolve more complex guest issues and complaints, working to achieve a satisfactory resolution and restore guest satisfaction.
 
 
 - Enter all arrivals' check in / out details accurately in the computer and modify any information correctly with particular care towards spelling and room rates.
 
 
 - Actively solicit and review guest feedback, using insights to make improvements and address any recurring issues.
 
 
 - Collaborate with other hotel departments to coordinate guest services and ensure that all requests and needs are met efficiently.
 
 
 
 
 
 
 
 
 About you:
 
 
 
 
 
 The ideal candidates for these positions will have the following experience and qualifications:
 
 
 - Minimum of 1&ndash;2 years of experience in the same role in a 5-star luxury hotel.
 
 
 - Strong communication and teamwork skills, with the ability to remain calm and efficient in a fast-paced environment.
 
 
 - Excellent interpersonal and communication skills, both in person and by telephone.
 
 
 - Knowledge of Opera Cloud is preferred
 
 
 
 
 
 About the Benefits:
 
 
 
 
 
 At Jumeirah, we are dedicated to fostering a vibrant community where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by offering excellent accommodation, extensive sports and leisure facilities, alongside comprehensive healthcare, and opportunities for professional development.
 
 
 
 
 
 Benefits include:
 
 
 Supportive and inclusive work environment
 
 
 Access to Learning &amp; Development programmes and clear career pathways
 
 
 Opportunities for internal mobility within our global network
 
 
 Colleague discounts on food, beverage, and hotel stays worldwide
 
 
 Company-provided shared accommodation
 
 
 Comprehensive healthcare and life insurance coverage
 
 
 Paid annual leave and flight from your home country
 
 
 Performance-based incentives tailored to your role
 
 
 Competitive tax-free salary paid in UAE Dirhams (AED)
 
</div>

Rooms Division Opportunities - Jumeirah

six senses

<div>In this role, I will behave in a professional manner and set an example to all. I will abide by Six Senses principles, core values, best practices, guidelines and objectives, while respecting other cultures and nationalities and projecting a positive and proactive position to help build and maintain a strong, loyal team. 
My duties and responsibilities will include:
<ul><li>Responsible for the daily operation of the telephone operations during the shift and related administrative tasks.</li><li>Answer all inquiries in an efficient and friendly manner, using guest names whenever possible and routing calls to proper extensions.</li><li>Handle all long distance and local calls and relay message if required.</li><li>Accept and deliver wake-up calls, messages and facsimiles in a timely manner.</li><li>Assist in booking and taking requests for reservations for any resort outlets and Experiences requests.</li><li>Ensure proper handover of all outstanding matters for follow-up at the end of the shift.</li><li>Utilize and ensure proper working condition of the telephone switchboard, guest room telephones and equipment.</li><li>Inform any defects of equipment.</li><li>Update general messages and relevant information from the guest via App for internal communication.
</li><li>Knowledge of all facilities and services offered by the resort including all room rates, categories, as well as their location and layout, credit policy of the hotel and reservation coding. Understand the hotel's policy on guaranteed reservations and no-shows.</li><li>Maintain a high standard of personal appearance, grooming and hygiene.</li><li>Knowledge of all safety, security and emergency procedures related to my position in line with brand and statutory requirements.</li><li>Ensure the privacy of guests, partners and residential owners, I will apply an extra level of protection to any sensitive personal data and use confidential information only to perform my job.</li><li>Ensure all equipment of the department is kept clean and in good working condition.</li><li>Upsell all resort facilities and activities.</li><li>Attend meetings and training as required.</li><li>Knowledge and strict adherence to LQA standards.</li></ul> 

Qualifications
To execute the position of Junior GEM/ Telephone Operator, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following: 
 
High school diploma or equivalent and at least 1 year experience in a similar setting. Hospitality diploma/degree from a recognized hospitality school is preferred.
 
Fluent in English &amp; Arabic Languages. 
The above is intended to provide an overview of the role and responsibilities for a Junior GEM/ Telephone Operator, at Six Senses The Palm Dubai. It is not and does not infer that the above is an inclusive and/or ex 
Six Senses The Palm Dubai is an equal opportunity employer. This policy applies to all terms and conditions of employment.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Junior Guest Experience Maker/Telephone Operator (Arabic Speaking)- Six Senses The Palm, Dubai

Marriott International

<div>Additional Information 
Job Number26066517 
Job CategoryRooms &amp; Guest Services Operations 
LocationDubai Marina, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand&rsquo;s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</div></div>

Guest Experience Expert - Guest Relations Officer

<div>Additional Information 
Job Number26066514 
Job CategoryRooms &amp; Guest Services Operations 
LocationDubai Marina, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand&rsquo;s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</div></div>

Guest Experience Expert - Front Office Agent

<div>Additional Information 
Job Number26067824 
Job CategoryRooms &amp; Guest Services Operations 
LocationMarasi Drive, Dubai, United Arab Emirates, United Arab Emirates, 191984 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Guest Experience Expert - The St. Regis Downtown Dubai

Hilton

<div>Housekeeping Manager
Description
As an Housekeeping Manager, you are responsible for overseeing all housekeeping to deliver an excellent Guest and Member experience. An Housekeeping Manager will also be required to evaluate guest satisfaction and set department targets and objectives. Specifically, you will be responsible for performing the following tasks to the highest standards:
Oversee housekeeping operations and ensure compliance with hotel standards
Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement
Operate within departmental budgets through effective stock and cost controls and well managed schedules
Set departmental targets and objectives, work schedules, budgets, and policies and procedures
Inspect, regularly, all fixtures, fittings, and appliances to ensure compliance to standards and take action as necessary to conform to standard
Monitor the appearance, standards and performance of the Housekeeping with an emphasis on training and teamwork
Ensure team members have an up-to-date knowledge of all room categories and amenities
Maintain good communication and work relationships in all hotel areas and with external customers and suppliers
Ensure staffing levels cover business demands
Ensure ongoing training
Ensure communication meetings are conducted and post-meeting minutes generated
Manage staff performance issues in compliance with company policies and procedures
Recruit, manage, train and develop the Housekeeping team
Competent in property management systems
Assist other departments wherever necessary
Qualifications
We are seeking an experienced and detail-oriented Housekeeping Manager to lead our housekeeping operations and maintain the highest standards of cleanliness, presentation, and guest satisfaction throughout the property. The ideal candidate will be a passionate leader with strong operational and team management skills within a hotel environment.
Housekeeping experience in the hotel/leisure/retail sector in a managerial or supervisory capacity
A successful track record of managing a large team
A high school certificate or equivalent
High level of commercial awareness and cost control capabilities
Previous experience of managing a department and Profit and Loss account
Excellent leadership, interpersonal and communication skills
Committed to delivering high levels of customer service
Ability to work under pressure
Excellent grooming standards
Flexibility to respond to a range of different work situations
Proficiency, at an intermediate level, with computers and computer programs, including OnQ and Microsoft Office
Strong organizational, budget management, and problem solving skills
Strong communication skills
A passion for delivering exceptional levels of guest service</div>

Housekeeping Manager

LUMIRAS

Job Title: AdministratorCompany: Lumiras Group Location: Dubai, UAE Employment Type: Full-time, PermanentHoliday Homes AdministratorDepartment: OperationsReports To: General Manager / Operations ManagerLocation: Dubai, UAEPOSITION OVERVIEWThe Holiday Homes Administrator is responsible for handling the day-to-day administrative and coordination tasks related to holiday homes operations, ensuring smooth property management, guest support, documentation, and system accuracy.The role requires strong organizational skills, attention to detail, and the ability to coordinate between guests, landlords, operations teams, cleaning teams, and external vendors.KEY RESPONSIBILITIESAdministrative OperationsManage daily administrative tasks related to holiday homes portfolioMaintain accurate property records, contracts, permits, and documentationUpdate and organize landlord files, guest records, and internal databasesEnsure all property licenses, permits, and compliance documents remain updatedBooking &amp; Reservation ManagementMonitor booking platforms including Airbnb, Booking.com, Expedia, and internal PMS systemsUpdate calendars, pricing, availability, and booking informationCoordinate reservation details and booking confirmationsEnsure booking records are accurate and reconciledGuest CoordinationSupport guest communication before, during, and after stayCoordinate check-in and check-out schedulesHandle guest documentation and registration requirementsAssist in resolving guest issues and operational requestsLandlord CoordinationMaintain communication with landlords regarding property updates, issues, and operational mattersTrack landlord agreements, payment schedules, and property documentationSupport onboarding of new properties and documentation collectionOperations CoordinationCoordinate with:housekeeping teamsmaintenance vendorsdrivers/logisticsexternal suppliersto ensure operational readiness of units.Track maintenance requests and ensure timely resolutionFollow up on cleaning schedules and property readinessFinancial &amp; Reporting SupportAssist in tracking payments, invoices, and expense recordsMaintain operational expense logsSupport reconciliation of bookings, commissions, and payoutsPrepare daily/weekly/monthly operational reportsSystem ManagementUpdate PMS/CRM systems with accurate operational dataMaintain login records, platform access, and listing informationEnsure operational dashboards and trackers remain updatedQUALIFICATIONSBachelor&rsquo;s degree preferredMinimum 2 years experience in:holiday homesproperty managementhospitality administrationshort-term rental operationsSKILLS REQUIREDStrong organizational and administrative skillsExcellent communication skillsKnowledge of Airbnb, Booking.com, and holiday homes systemsMicrosoft Excel / Google Sheets proficiencyAttention to detail and accuracyAbility to multitask and work under pressureJob Types: Full-time, PermanentApplication Question(s):<ul><li>Please State your Nationality.</li><li>Please State your Gender.</li><li>Please State your Date of Birth.</li><li>Please specify the languages you speak and your level of proficiency.</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Language:<ul><li>English fluently (Required)</li></ul>Work Location: In person

Administrator

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