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onsite operations specialist Jobs in Doha

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guest experience supervisor front desk

Ladiva Chocolate and Cafe

A Food &amp; Beverage (F&amp;B) Supervisor manages daily restaurant or outlet operations, ensuring high-quality guest service, staff efficiency, and compliance with health and safety regulations. Key responsibilities include leading team members, managing inventory, optimizing costs, resolving customer complaints, and training staff. They act as a liaison between the kitchen and front-of-house to deliver memorable dining experiences.Job Type: Full-timePay: Up to QAR3,500.00 per monthWork Location: In person

Food Service Supervisor

Royal Beauty Lounge

Royal beauty lounge is inviting applications for the post of Receptionist/Salon supervisor.We are looking for experienced and enthusiastic professional female staffs .Preference is given to candidates who can speak English and Arabic fluently.Job Responsibilities:<ul><li>Provide leadership of the day to day operations of the reception desk and guest service team</li><li>Properly open and close salon each day according to the Standard Operating Procedures</li><li>Accurately &amp; efficiently book, change and cancel salon appointments</li><li>Acknowledge and greet everyone who enters and leaves the salon facilities</li><li>Complete knowledge of salon menu, packages, facility features and hours of operation</li><li>Utilize salon computers with skill and proficiency</li><li>Maintain salon desk bank &amp; assure closing paperwork is correct and efficient</li><li>Answer the phone promptly and use the guest&rsquo;s name throughout the phone conversation</li><li>Actively promote the salon treatments, services and retail, as well as promotions and/or discounts available</li><li>Handle guests&rsquo; questions and concerns professionally and courteously</li><li>Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction</li><li>Maintain clean, safe, fully stocked and well organized work area including all guest areas.</li><li>Develop ability to work without constant direct supervision and remain at assigned post for extended periods of time</li><li>Maintain a positive attitude and contribute toward a quality work environment</li><li>Regularly attend, participate in and support training and staff meetings for the salon</li><li>Assist in all areas of salon operation as requested by management</li><li>Communicate to management any and all occurrences involving staff or guests that require attention</li></ul>Email us your CV or reach us on 66248822Job Type: Full-timePay: From QAR2,000.00 per monthApplication Question(s):<ul><li>Do you speak English?</li><li>Are you currently in Qatar?</li><li>What is your notice period?</li></ul>Language:<ul><li>Arabic (Preferred)</li></ul>Work Location: In person

Ladies Salon - Receptionist

Mandarin Oriental Hotel Group

<div>Mandarin Oriental, Doha is looking for a Guest Services Agent to join our Front Office team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.
As Guest Services Agent, you will be responsible for the following duties:<ul>
<li>
Greet, check-in, and escort guests promptly to their rooms</li>
<li>Address special guest preferences recorded in guest history profiles</li>
<li>Handle cash drawer properly as outlined in the MODOH Controller&rsquo;s Policy</li>
<li>Check cash float at the beginning and end of each shift to ensure at all times that amounts are correct</li>
<li>Provide quality service with colleagues to the guests by responding to requests promptly, efficiently and courteously during check-in, check-out and throughout the guest&rsquo;s experience</li>
<li>Arrange fulfilment of guest services by working with the Concierge, Housekeeping, PBX, Reservations and Room Service colleagues</li>
<li>Print and drop cash out, adjustment slips, paid out voucher, and bank count reports</li>
<li>Communicate clearly with the Night Duty Manager and Accounting Department</li>
<li>Establish a good working knowledge of the Hotel outlets and products</li>
</ul>
As Guest Services Agent, we expect from you:<ul>
<li>
Friendly, enthusiastic, passionate, Sociable</li>
<li>Engaging, Genuine, Organised</li>
<li>Minimum of 1 year of Front Office experience</li>
<li>Minimum 2 years of experience working in a 5-star hotel environment</li>
<li>Previous experience working in the Middle East Region is an advantage</li>
<li>Strong command of Microsoft Office products, PSMS, GoConcierge, HotSoS, and Rex</li>
</ul>
Our commitment to you
<ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
<li>A competitive salary and benefits packages</li>
<li>Transportation and Housing provided</li>
<li>Relocation and Vacation Tickets</li>
</ul>
We&rsquo;re Fans. Are you?</div>

Guest Services - Agent

Position OverviewWe are seeking a proactive and people-oriented Operations &amp; Marketing Coordinator to oversee the smooth day-to-day functioning of a Group of Salons. This role requires a balanced skill set across salon operations, customer service, product control, marketing activities, and staff coordination. The ideal candidate will support Salon Incharges, ensure management instructions are followed, and contribute to business growth and customer satisfaction.Key Responsibilities1. Operations &amp; Front Desk Support<ul><li>Work 2 days per week at each salon to cover reception/front desk duties on staff off-days.</li><li>Provide temporary front desk coverage during staff leave or absence.</li><li>Ensure all salons operate efficiently as per management guidelines.</li><li>Support Salon Incharges and ensure their responsibilities are executed effectively.</li><li>Take corrective actions where required and escalate critical issues to management.</li><li>Ensure cleanliness, hygiene standards, and ministry compliance across all branches.</li><li>Coordinate with the accountant, salon driver, and technician to ensure smooth daily operations.</li></ul>2. Customer Service &amp; Complaints Handling<ul><li>Review and finalize customer concern forms prepared by Salon Incharges.</li><li>Handle customer complaints professionally and ensure timely resolution.</li><li>Contact customers directly when required to understand and resolve issues.</li><li>Make random customer feedback calls to monitor service quality and consistency.</li><li>Identify recurring issues and implement preventive measures.</li><li>Monitor WhatsApp, Instagram, and other social media platforms to ensure proper customer interaction and escalate concerns when needed.</li></ul>3. Product &amp; Inventory Management<ul><li>Monitor product usage and inventory to minimize wastage.</li><li>Maintain proper stock levels and follow approved purchasing standards.</li><li>Ensure all products are used according to salon policies and quality guidelines.</li></ul>4. Social Media &amp; Marketing Activities<ul><li>Coordinate with the designer and Salon Incharges to manage social media content.</li><li>Utilize dedicated office days for:</li><li>Online and offline marketing campaigns</li><li>Expanding salon visibility in new areas</li><li>Contacting companies via email, phone, and in-person visits for partnerships</li><li>Attending meetings with corporate clients and collaborators</li><li>Monitor daily social media and WhatsApp interactions to ensure timely responses.</li></ul>5. Staff Performance &amp; Development<ul><li>Monitor staff performance using reports and analytics.</li><li>Ensure Salon Incharges and receptionists are performing their duties effectively.</li><li>Recommend improvement plans in coordination with management.</li><li>Conduct staff meetings, training sessions, and motivational activities.</li><li>Maintain strong coordination with Salon Incharges, receptionists, and staff to promote a healthy and professional work environment.</li><li>Coordinate with management for all major decisions.</li></ul>Email us your CV or reach us on 66278822Job Type: Full-timePay: QAR2,000.00 - QAR3,000.00 per monthApplication Question(s):<ul><li>Do you speak English?</li><li>Are you currently in Qatar?</li><li>How many years of experience do you have working in a salon?</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Work Location: In person

Operations & Marketing Coordinator

The Ned & Ned's Club

<div>
 Housed within Doha&rsquo;s iconic former Ministry of Interior building, The Ned Doha is not just a hotel &mdash; it is a refined luxury destination where heritage, elegance, and contemporary sophistication come together to create an exceptional experience.
 
 
 With seven distinctive dining concepts, 90 beautifully designed bedrooms, elegant event spaces, and Ned&rsquo;s Club&mdash;our private members&rsquo; club complete with a rooftop terrace, spa, gym, and a breathtaking 30-metre outdoor pool&mdash;The Ned Doha blends heritage, creativity, and modern luxury into one vibrant experience.
 
 
 
 Job Purpose:
 
 
 
 The Housekeeping Supervisor will oversee and coordinate the daily activities of the housekeeping team to ensure our facilities meet the highest standards of cleanliness and order. This role involves managing staff, organizing workflow, and ensuring all cleaning and maintenance tasks are completed efficiently and effectively.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Supervise and schedule housekeeping staff to ensure proper coverage and high standards of cleanliness.
 </li>
 <li>
 Conduct daily inspections of guest rooms, public areas, and back-of-house spaces to ensure adherence to cleanliness and safety protocols.
 </li>
 <li>
 Train new housekeeping staff and provide ongoing coaching and feedback to existing team members.
 </li>
 <li>
 Develop and implement housekeeping procedures, checklists, and standards to enhance operational efficiency and guest satisfaction.
 </li>
 <li>
 Handle inventory management, including ordering and maintaining cleaning supplies and equipment.
 </li>
 <li>
 Address guest complaints and concerns related to housekeeping in a timely and professional manner.
 </li>
 <li>
 Monitor and manage housekeeping budgets, including labor and supply costs.
 </li>
 <li>
 Ensure compliance with health, safety, and sanitation regulations.
 </li>
 <li>
 Collaborate with other departments to ensure seamless operation and guest experience.
 
 
 </li>
 </ul>
 
 Qualifications &amp; Competencies:
 
 
 
 <ul>
 <li>
 High school diploma or equivalent required; additional education in hospitality management or related field is advantageous.
 </li>
 <li>
 Minimum of 2-3 years of experience in a supervisory role within a housekeeping or hospitality environment.
 </li>
 <li>
 Strong leadership skills with a proven ability to manage, motivate, and develop a team.
 </li>
 <li>
 Excellent organizational and time-management skills with a keen eye for detail.
 </li>
 <li>
 Proficiency with housekeeping and cleaning equipment and techniques.
 </li>
 <li>
 Strong problem-solving skills and the ability to handle multiple tasks simultaneously.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Flexibility to work varied shifts, including evenings, weekends, and holidays.
 
 
 </li>
 </ul>
 
 What&rsquo;s In It for you?
 
 
 
 <ul>
 <li>
 Tax-free annual salary of QAR 36,000
 </li>
 <li>
 Company-provided accommodation and transportation
 </li>
 <li>
 21 calendar days annual leave and 11 paid public holidays
 </li>
 <li>
 Sick leave benefits as per Qatar Labour Law
 </li>
 <li>
 Private Medical Insurance for self
 </li>
 <li>
 End of Service benefits
 </li>
 <li>
 Complimentary meals at Neddy&rsquo;s, our team restaurant (breakfast, lunch &amp; dinner)
 </li>
 <li>
 Exclusive hotel and dining rates for you, your family, and friends
 </li>
 <li>
 Outstanding learning, development, and career progression opportunities
 </li>
 <li>
 Reward and recognition programs
 </li>
 <li>
 The opportunity to work in one of Doha&rsquo;s most iconic luxury destinations
 
 
 </li>
 </ul>
 At The Ned Doha, we go beyond celebrating diversity&mdash;we continuously challenge ourselves to be better. Inclusion, respect, and opportunity are at the heart of everything we do, and we are committed to creating a workplace where everyone can thrive.
 
 
 Apply today and join us!
 
 
 
 Ready to lead something extraordinary? Apply today and join us as Housekeeping Supervisor.
 
 
 
 #HousekeepingSupervisor #TheNedDoha #DohaJobs
</div>

Housekeeping Supervisor

Al Sraiya Holding Group

Job descriptionDuties and responsibilitiesChef de Partie position -Italian Cuisine(Mainly past or pizza)Strong personality- 5 years minimum experience in Italian cuisine (proven)<ul><li>Assist in managing the kitchen, leading team, and preparing technical dishes with large influences involving fermentation knowledge</li><li>Ensure a seamless guest experience while working with the front-of-house team, maintain hygiene and safety standards in the kitchen and collaborate on menu development and contribute creative and innovative ideas</li><li>Ensure efficient and high-quality food production that meets the needs of the restaurant</li><li>Maintain par stock levels, monitor ingredient usage, and minimize food wastage</li><li>Foster collaboration within the culinary department, leveraging collective knowledge to enhance operations. Mentor and coach colleagues to maximize engagement and ensure smooth functioning.</li><li>Enforce strict adherence to hygiene and sanitation guidelines, overseeing proper handling, maintenance, and use of equipment and utensils</li><li>Utilize multi-skilling, multi-tasking, and flexible scheduling techniques to maximize colleague productivity. This approach aims to meet the financial objectives of the department while exceeding guest expectations.</li><li>Minimum 5 years as Chef de Partie in a hotel or large restaurant with good standards</li><li>Experience in Asian cuisine with a strong background in fine dining and Japanese cuisine</li><li>Balance of creativity, precision and leadership with an emphasize on guest interaction</li><li>Excellent knowledge of modern dishes and cooking techniques</li><li>Strong organizational and multitasking skills</li><li>Ability to lead and mentor a young team</li><li>Preferably with experience in luxury international brands</li><li>Qualification in Kitchen Production or Management will be an advantage</li><li>Comprehensive knowledge of kitchen hygiene practices and occupational health and safety standards will be essential</li></ul>Job Type: Full-timeWork Location: In person

Chef De Partie

PromoQ

Key Responsibilities:<ul><li>Supervise and coordinate front of house operations during shifts</li><li>Lead, train and motivate service staff to maintain high performance standards</li><li>Ensure excellent customer service and handle guest inquiries or complaints professionally</li><li>Monitor staff scheduling, attendance and shift coverage</li><li>Maintain cleanliness, hygiene and safety standards in compliance with regulations</li><li>Support management in achieving sales targets and controlling costs</li><li>Oversee opening and closing procedures</li><li>Assist in inventory management and stock control</li></ul>Requirements and Qualifications:<ul><li>Proven experience in a supervisory role within a casual dining or F&amp;B environment</li><li>Strong leadership and team management skills</li><li>Excellent communication and customer service abilities</li><li>Ability to work in a fast paced environment and handle pressure</li><li>Flexible availability, including evenings, weekends and holidays</li><li>Knowledge of food safety and hygiene standards.</li></ul>Job Type: Full-timeWork Location: In person

F&B Supervisor

Explore 614+ Guest experience supervisor front desk in Doha this April. Find roles across top companies and apply now to boost your career.