receptionist

reservations agent

assistant manager - front office (night) Jobs in Doha

assistant manager - front office (night)

assistant restaurant manager Jobs in Doha

assistant restaurant manager

engineering supervisor

guest experience supervisor

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25125999<br>
<b>Job Category</b>Rooms &amp; Guest Services Operations<br>
<b>Location</b>The Ritz-Carlton Doha, 1 West Bay Lagoon, Doha, Qatar, Qatar<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<div><p><br>
</p><div>Procesar todos los registros de ingreso de los hu&eacute;spedes, verificar su identidad, la forma de pago, asignarles una habitaci&oacute;n, entregarles y activar las llaves de la habitaci&oacute;n. Abrir cuentas precisas para cada hu&eacute;sped seg&uacute;n sus requerimientos. Ingresar informaci&oacute;n sobre el programa de puntos Marriott Rewards. Asegurarse de que las tarifas se ajusten a las normas del mercado y de que se documenten todas las excepciones que surjan. Obtener los pagos antes de entregar las llaves de la habitaci&oacute;n y verificar o reajustar la facturaci&oacute;n. Recopilar y revisar los informes, registros y listas de imprevistos diarios. Completar los informes del cajero y los informes de cierre. Brindar indicaciones e informaci&oacute;n a los hu&eacute;spedes sobre la manera de llegar a destinos y ofrecer informaci&oacute;n sobre el hotel. Responder a las solicitudes de los hu&eacute;spedes contactando al personal apropiado si fuera necesario. Hacer un seguimiento para asegurarse de que se hayan atendido las solicitudes. Procesar todos los medios de pago, comprobantes, desembolsos y gastos. Balancear y entregar los recibos. Computar y asegurar la caja al comenzar y finalizar el turno. Obtener autorizaciones manuales y cumplir con todos los procedimientos de Contabilidad. Notificar a Prevenci&oacute;n de P&eacute;rdidas o a Seguridad cualquier denuncia de robo presentada por un hu&eacute;sped. Asistir a la gerencia en la capacitaci&oacute;n, evaluaci&oacute;n, asesoramiento, motivaci&oacute;n y entrenamiento de los empleados y servir como ejemplo y primer punto de contacto del proceso de &quot;Garant&iacute;a de tratamiento justo y pol&iacute;tica de puertas abiertas&quot;. Cultivar y mantener relaciones de trabajo positivas, apoyar al equipo para alcanzar los objetivos comunes y escuchar y responder de manera apropiada las inquietudes de los empleados. Cumplir con todas las pol&iacute;ticas y los procedimientos de la compa&ntilde;&iacute;a; informar al gerente los accidentes, las lesiones y las condiciones laborales inseguras; asegurarse de que el uniforme y la apariencia personal sean pulcras y profesionales; mantener la confidencialidad de la informaci&oacute;n patentada y proteger los bienes de la compa&ntilde;&iacute;a. Recibir y reconocer a los hu&eacute;spedes de acuerdo con los est&aacute;ndares de la compa&ntilde;&iacute;a, anticiparse a sus necesidades de servicio y atenderlas, asistir a las personas con discapacidades y agradecer a los hu&eacute;spedes con aprecio genuino. Hablar utilizando un lenguaje claro y profesional, preparar y revisar los documentos escritos de manera exacta y completa y atender los tel&eacute;fonos utilizando el protocolo adecuado. Asegurar el cumplimiento de los est&aacute;ndares de calidad. Ingresar y localizar informaci&oacute;n mediante la utilizaci&oacute;n de computadoras o sistemas de punto de venta (Point of Sales, POS). Estar de pie, tomar asiento o caminar durante un per&iacute;odo prolongado de tiempo. Mover, levantar, transportar, empujar, arrastrar y ubicar sin ayuda objetos que pesen 10 libras o menos. Ejecutar otros deberes de trabajo razonables solicitados por supervisors.<br>
<div></div>
APTITUDES DESEABLES<br>
<div></div>
Educaci&oacute;n:T&iacute;tulo de estudios secundarios o certificado equivalente de un programa de Desarrollo de Educaci&oacute;n General.<br>
<div></div>
Experiencia laboral af&iacute;n:Al menos 1 a&ntilde;o de experiencia laboral af&iacute;n.<br>
<div></div>
Experiencia como supervisor:Al menos 1 a&ntilde;o de experiencia como supervisor.<br>
<div></div>
Licencia o certificaci&oacute;n:Ninguna</div><br>
<div></div>
<div></div><i>En Marriott International, nos comprometemos a ofrecer igualdad de oportunidades, a hacer que todos se sientan bienvenidos y a facilitar el acceso a oportunidades laborales. Promovemos activamente un entorno en el que se valora y celebra la diversidad de or&iacute;genes de nuestros asociados. Nuestra gran fortaleza yace en la exquisita fusi&oacute;n de culturas, talentos y experiencias de nuestros asociados. Nos comprometemos a no discriminar por motivos de discapacidad, condici&oacute;n de veterano u otras caracter&iacute;sticas protegidas por la legislaci&oacute;n vigente.</i>
<p></p><p>Con m&aacute;s de 100 hoteles galardonados en todo el mundo, las damas y caballeros de The Ritz-Carlton crean experiencias tan excepcionales que el hu&eacute;sped recuerda durante mucho tiempo, incluso cuando ya se ha ido. Queremos atraer a los mejores profesionales del sector hotelero del mundo para que creen recuerdos duraderos, ya que creemos que todos tienen &eacute;xito cuando est&aacute;n empoderados para ser creativos, amables y compasivos.<br>
</p><div>
<br>
Todos los d&iacute;as, establecemos los est&aacute;ndares para un servicio de lujo excepcional y especial en todo el mundo y nos enorgullecemos de brindar excelencia en el cuidado y el confort de los hu&eacute;spedes.</div><div>
<br>
Tu funci&oacute;n ser&aacute; asegurarte de que los &ldquo;est&aacute;ndares de oro&rdquo; de The Ritz-Carlton se cumplan con amabilidad y atenci&oacute;n todos los d&iacute;as. Los est&aacute;ndares de oro son la base de The Ritz-Carlton, lo que nos gu&iacute;a para que cada d&iacute;a sea mejor que el anterior. Gracias a esta base y la creencia de que nuestra cultura conduce al &eacute;xito, The Ritz Carlton se ha ganado la reputaci&oacute;n de marca mundial l&iacute;der en el sector hotelero de lujo. Como parte del equipo, aprender&aacute;s y pondr&aacute;s en pr&aacute;ctica los est&aacute;ndares de oro, como la promesa del empleado, el credo y los valores de servicio. Adem&aacute;s, te prometemos que te ofreceremos la oportunidad de estar orgulloso del trabajo que haces y de tu equipo.</div><div>
<br>
Al unirte a The Ritz-Carlton, te unes a una cartera de marcas con Marriott International. <b>Estar&aacute;s</b> donde puedes llevar a cabo tu mejor trabajo, <b>comenzar&aacute;s</b> a cumplir tu prop&oacute;sito, <b>formar&aacute;s parte</b> de un incre&iacute;ble equipo mundial y <b>te convertir&aacute;s</b> en tu mejor versi&oacute;n.</div></div></div><p></p><br /> <div id='job-id'>Job Id: IhqCOXXasK8Ey9IJOB4xkw+/UCoIVpvQVjjLknJK3nTjoOxyjC7w3PXwJIEIkpYH4LQh0u5M3thaed6mqz1GfSD782oH5flNovTlNHM96lshn59bzTneR+3hqVu1TC2uNg2eTGxrjklPc3ZJFalp2kfV/O873A6fVMx2Dhkx4b/rdzn0poM8DW6blq7ZWc8DZyKWhs7/VSxEWiAuxNyS8K5fEE0=</div>

Guest Experience Supervisor

<div>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <strong>
  Job Number
 </strong>
 25125999
 <br/>
 <br/>
 <strong>
  Job Category
 </strong>
 Rooms &amp; Guest Services Operations
 <br/>
 <br/>
 <strong>
  Location
 </strong>
 The Ritz-Carlton Doha, 1 West Bay Lagoon, Doha, Qatar, Qatar,VIEW ON MAP
 <br/>
 <br/>
 <strong>
  Schedule
 </strong>
 Full Time
 <br/>
 <br/>
 <strong>
  Located Remotely?
 </strong>
 N
 <br/>
 <br/>
 <strong>
  Position Type
 </strong>
 Non-Management
 <br/>
 <br/>
 <em>
  شركة ماريوت الدولية هي شركة توفر فرص توظيف متكافئة. نؤمن بتوظيف قوى عاملة متنوعة الخلفيات والحفاظ على ثقافة شاملة تهتم بالأشخاص في المقام الأول. نلتزم بعدم التمييز على أي أساس محمي، مثل الإعاقة وحالة المحاربين القدماء، أو أي أساس آخر يغطيه القانون المعمول
  <br/>
  <br/>
 </em>
 في أكثر من 100 فندق حائز على جوائز في جميع أنحاء العالم، يخلق فندق ريتز كارلتون للسيدات والرجال تجارب استثنائية للغاية لدرجة أنه بعد فترة طويلة من إقامة الضيف معنا، تبقى التجربة معه. من خلال جذب أفضل محترفي الضيافة في العالم الذين يرسمون ذكريات تدوم مدى الحياة، نعتقد أن الجميع ينجحون عندما يتم تمكينهم من أن يكونوا مبدعين ومفكرين ومتعاطفين.
 <br/>
 <br/>
 كل يوم، نضع معايير الخدمة الفاخرة النادرة والخاصة في جميع أنحاء العالم ونفخر بأنفسنا لتقديم التميز في رعاية وراحة ضيوفنا.
 <br/>
 <br/>
 سيكون دورك هو ضمان تقديم "المعايير الذهبية" لفندق الريتز كارلتون بلطف وعناية كل يوم. المعايير الذهبية هي أساس فندق الريتز كارلتون وهي ما يرشدنا كل يوم لنكون أفضل من اليوم التالي. هذا هو الأساس وإيماننا بأن ثقافتنا هي الدافع وراء النجاح الذي من خلاله اكتسب فندق الريتز كارلتون سمعة باعتباره علامة تجارية عالمية رائدة في مجال الضيافة الفاخرة. كجزء من فريقنا، ستتعلم وتجسد المعايير الذهبية، مثل وعد الموظف والعقيدة وقيم الخدمة الخاصة بنا. ووعدنا لك هو أننا نقدم الفرصة لتكون فخورًا بالعمل الذي تقوم به ومع من تعمل معه.
 <br/>
 <br/>
 عند الانضمام إلى فندق الريتز كارلتون، فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية.
 <strong>
  كن
 </strong>
 في المكان الذي يمكنك فيه القيام بأفضل أعمالك،
 <strong>
  وابدأ
 </strong>
 هدفك،
 <strong>
  وانتمي
 </strong>
 إلى فريق عالمي مذهل،
 <strong>
  لتصبح
 </strong>
 أفضل نسخة منك.
</div>
<br /> <div id='job-id'>Job Id: 9JWmFEh7TFV4hxQHAvf1Wxf43J2JlLUjGZwnLTdqAUrGW9miSHfjtKwoayS051Z1X9Rj7g9B1XT5D2QoPYhcgN3JQrzGIkDDdVgFOwHkhIdDL+z5S1uJr77Zw3HfZVqn4KDSS00lrC/BB103KLeEMqHlqu+TYXysYvv1HLPyfqzZeynibzUpj52YLdSh3bbZAhm+Ca4UweMEa4hbMPe9oIyC8bXOUO+QERA=</div>

<div><b>Additional Information</b><br>
<b>Job Number</b>25131038<br>
<b>Job Category</b>Rooms &amp; Guest Services Operations<br>
<b>Location</b>The St. Regis Doha, Doha West Bay, Doha, Qatar, Qatar, 14435<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<div><p><br>
</p><div>Procesar todos los registros de ingreso de los hu&eacute;spedes, verificar su identidad, la forma de pago, asignarles una habitaci&oacute;n, entregarles y activar las llaves de la habitaci&oacute;n. Abrir cuentas precisas para cada hu&eacute;sped seg&uacute;n sus requerimientos. Ingresar informaci&oacute;n sobre el programa de puntos Marriott Rewards. Asegurarse de que las tarifas se ajusten a las normas del mercado y de que se documenten todas las excepciones que surjan. Obtener los pagos antes de entregar las llaves de la habitaci&oacute;n y verificar o reajustar la facturaci&oacute;n. Recopilar y revisar los informes, registros y listas de imprevistos diarios. Completar los informes del cajero y los informes de cierre. Brindar indicaciones e informaci&oacute;n a los hu&eacute;spedes sobre la manera de llegar a destinos y ofrecer informaci&oacute;n sobre el hotel. Responder a las solicitudes de los hu&eacute;spedes contactando al personal apropiado si fuera necesario. Hacer un seguimiento para asegurarse de que se hayan atendido las solicitudes. Procesar todos los medios de pago, comprobantes, desembolsos y gastos. Balancear y entregar los recibos. Computar y asegurar la caja al comenzar y finalizar el turno. Obtener autorizaciones manuales y cumplir con todos los procedimientos de Contabilidad. Notificar a Prevenci&oacute;n de P&eacute;rdidas o a Seguridad cualquier denuncia de robo presentada por un hu&eacute;sped. Asistir a la gerencia en la capacitaci&oacute;n, evaluaci&oacute;n, asesoramiento, motivaci&oacute;n y entrenamiento de los empleados y servir como ejemplo y primer punto de contacto del proceso de &quot;Garant&iacute;a de tratamiento justo y pol&iacute;tica de puertas abiertas&quot;. Cultivar y mantener relaciones de trabajo positivas, apoyar al equipo para alcanzar los objetivos comunes y escuchar y responder de manera apropiada las inquietudes de los empleados. Cumplir con todas las pol&iacute;ticas y los procedimientos de la compa&ntilde;&iacute;a; informar al gerente los accidentes, las lesiones y las condiciones laborales inseguras; asegurarse de que el uniforme y la apariencia personal sean pulcras y profesionales; mantener la confidencialidad de la informaci&oacute;n patentada y proteger los bienes de la compa&ntilde;&iacute;a. Recibir y reconocer a los hu&eacute;spedes de acuerdo con los est&aacute;ndares de la compa&ntilde;&iacute;a, anticiparse a sus necesidades de servicio y atenderlas, asistir a las personas con discapacidades y agradecer a los hu&eacute;spedes con aprecio genuino. Hablar utilizando un lenguaje claro y profesional, preparar y revisar los documentos escritos de manera exacta y completa y atender los tel&eacute;fonos utilizando el protocolo adecuado. Asegurar el cumplimiento de los est&aacute;ndares de calidad. Ingresar y localizar informaci&oacute;n mediante la utilizaci&oacute;n de computadoras o sistemas de punto de venta (Point of Sales, POS). Estar de pie, tomar asiento o caminar durante un per&iacute;odo prolongado de tiempo. Mover, levantar, transportar, empujar, arrastrar y ubicar sin ayuda objetos que pesen 10 libras o menos. Ejecutar otros deberes de trabajo razonables solicitados por supervisors.<br>
<div></div>
APTITUDES DESEABLES<br>
<div></div>
Educaci&oacute;n:T&iacute;tulo de estudios secundarios o certificado equivalente de un programa de Desarrollo de Educaci&oacute;n General.<br>
<div></div>
Experiencia laboral af&iacute;n:Al menos 1 a&ntilde;o de experiencia laboral af&iacute;n.<br>
<div></div>
Experiencia como supervisor:Al menos 1 a&ntilde;o de experiencia como supervisor.<br>
<div></div>
Licencia o certificaci&oacute;n:Ninguna</div><br>
<div></div>
<div></div><i>En Marriott International, nos comprometemos a ofrecer igualdad de oportunidades, a hacer que todos se sientan bienvenidos y a facilitar el acceso a oportunidades laborales. Promovemos activamente un entorno en el que se valora y celebra la diversidad de or&iacute;genes de nuestros asociados. Nuestra gran fortaleza yace en la exquisita fusi&oacute;n de culturas, talentos y experiencias de nuestros asociados. Nos comprometemos a no discriminar por motivos de discapacidad, condici&oacute;n de veterano u otras caracter&iacute;sticas protegidas por la legislaci&oacute;n vigente.</i>
<p></p><p>St. Regis Hotels &amp; Resorts, combinando el glamour atemporal con un esp&iacute;ritu de vanguardia, se compromete a brindar experiencias exquisitas en m&aacute;s de 50 hoteles y resorts de lujo en las mejores ubicaciones de todo el mundo. Comenzando con el debut del hotel St. Regis en Nueva York con John Jacob Astor IV a principios del siglo XX, la marca sigue comprometida con un nivel de servicio incondicional que se adelante a las necesidades de los hu&eacute;spedes, ofrecido a la perfecci&oacute;n por un equipo de amables anfitriones que combinan la sofisticaci&oacute;n cl&aacute;sica con la sensibilidad moderna, as&iacute; como el servicio de mayordomo exclusivo. Te invitamos a consultar las oportunidades de empleo en St. Regis. Al unirte a St. Regis, te unes a una cartera de marcas con Marriott International. <b>Estar&aacute;s</b> donde puedes llevar a cabo tu mejor trabajo, <b>comenzar&aacute;s</b> a cumplir tu prop&oacute;sito, <b>formar&aacute;s parte</b> de un incre&iacute;ble equipo mundial y <b>te convertir&aacute;s</b> en tu mejor versi&oacute;n.</p></div></div><br /> <div id='job-id'>Job Id: aKSsPBGspYfqcuR/aLPWmzAAyQmj8asrHBzchQHYhZ7QjTPX8uSIp7zjxLb3EuCEWGJI8OxVmIHRT4ZVrOcbQ29wKBdU14kCk5v4ZorR/lRe5EhxdLOzR812s0Fo6PJiWNobGzi1Zj+uSffWnoyPnvDVKYbNkpXrA+EwXydjPny25CvTheuA227g0B1YuHukEVCKXgq5oXFIYzKJ8kNH16c=</div>

Mandarin Oriental Hotel Group

<p></p><div><p>Mandarin Oriental, Doha is looking for a Guest Services Supervisor to join our Front Office team.</p><p></p><p>
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.</p><p>
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p><p></p><p>
Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.</p><p></p><p><b>
About the job</b></p><p></p><p>
Based at Mandarin Oriental, Doha within the Front Office Department in Doha, The Guest Services Supervisor will meet and exceed guest expectations by providing effi-cient and courteous Front Desk service in accordance with Legendary Quality Experiences. The Guest Services Supervisor will run the daily operations of the reception desk. The Guest Services Supervisor will assist the Front Office Management team in running daily shifts when needed. The Guest Services Supervisor reports to the Assistant Front Office Manager.</p><p></p><p><b>
As Guest Services Supervisor, you will be responsible for the following duties</b></p><ul>
<li>
Oversee and manage shifts effectively to ensure a smooth and effective overall operation by guiding colleagues on and personally involving himself in all required aspects of the Reception.</li>
<li>Provide direction and support to all FO colleagues at any time, particularly during the operational hours.</li>
<li>Support the Assistant Manager - Front Office when required to train colleagues in accordance with the applicable standards and policies.</li>
<li>Follow the duty schedule and assure all tasks are completed at all times in a timely manner.</li>
<li>Assure the back and front of house areas of the Reception are clean and tidy at all times.</li>
<li>Constantly identify areas for improvement in Front Office service quality through guest comments, comment cards and guest incident reports and share observations and recommendations with the Assistant Manager - Front Office</li>
<li>Encourage proactive, efficient and effective communication within the team in order to promote a climate of teamwork and enthusiasm.</li>
<li>Ensure that Mandarin Oriental, Doha&rsquo;s grooming and appearance standards are implemented and maintained at all times to reflect an image of professionalism and care.</li>
</ul><p></p><p><b>
As Guest Services Supervisor, we expect from you</b></p><ul>
<li>
Minimum 2 year of experience working in a 5-star hotel environment</li>
<li>A minimum of 1 years of Front Office experience</li>
<li>Previous experience working in the Middle East Region is an advantage</li>
<li>Strong commands of Microsoft Office products, PSMS, GoConcierge, HotSoS, and Rex</li>
<li>Effective verbal and written communication skills in English. Arabic is an advantage</li>
</ul><p></p><p><b>
Our commitment to you
</b></p><ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
<li>A competitive salary and benefits packages</li>
<li>Transportation and Housing provided</li>
<li>Relocation and Vacation Tickets</li>
</ul><p></p><p><b>
We&rsquo;re Fans. Are you?</b></p></div><br /> <div id='job-id'>Job Id: PXlr8+KCG19yOsJSj9mzj75GabFnX9pJ4J1hnjwHo2cvx6Ky+T9k47rfOufdo89zJejgqyfjOD4DuQ76pdv84Rkk2fieZ359PB+ThpTcO7Plb56XYhGfPcB5+OcpiYxCaFCNqz1Rpbthgss2kyRGf/UPUkDRRO5A5hZ9Nw==</div>

Guest Services - Supervisor

Mandarin Oriental

<div>
 Mandarin Oriental, Doha is looking for a Guest Services Supervisor to join our Front Office team.
 <br/>
 <br/>
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 <br/>
 <br/>
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 <br/>
 <br/>
 Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.
 <br/>
 <br/>
 <strong>
  About The Job
  <br/>
  <br/>
 </strong>
 Based at Mandarin Oriental, Doha within the Front Office Department in Doha, The Guest Services Supervisor will meet and exceed guest expectations by providing effi-cient and courteous Front Desk service in accordance with Legendary Quality Experiences. The Guest Services Supervisor will run the daily operations of the reception desk. The Guest Services Supervisor will assist the Front Office Management team in running daily shifts when needed. The Guest Services Supervisor reports to the Assistant Front Office Manager.
 <br/>
 <br/>
 <strong>
  As Guest Services Supervisor, you will be responsible for the following duties
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Oversee and manage shifts effectively to ensure a smooth and effective overall operation by guiding colleagues on and personally involving himself in all required aspects of the Reception.
  </li>
  <li>
   Provide direction and support to all FO colleagues at any time, particularly during the operational hours.
  </li>
  <li>
   Support the Assistant Manager - Front Office when required to train colleagues in accordance with the applicable standards and policies.
  </li>
  <li>
   Follow the duty schedule and assure all tasks are completed at all times in a timely manner.
  </li>
  <li>
   Assure the back and front of house areas of the Reception are clean and tidy at all times.
  </li>
  <li>
   Constantly identify areas for improvement in Front Office service quality through guest comments, comment cards and guest incident reports and share observations and recommendations with the Assistant Manager - Front Office
  </li>
  <li>
   Encourage proactive, efficient and effective communication within the team in order to promote a climate of teamwork and enthusiasm.
  </li>
  <li>
   Ensure that Mandarin Oriental, Doha&rsquo;s grooming and appearance standards are implemented and maintained at all times to reflect an image of professionalism and care.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  As Guest Services Supervisor, we expect from you
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum 2 year of experience working in a 5-star hotel environment
  </li>
  <li>
   A minimum of 1 years of Front Office experience
  </li>
  <li>
   Previous experience working in the Middle East Region is an advantage
  </li>
  <li>
   Strong commands of Microsoft Office products, PSMS, GoConcierge, HotSoS, and Rex
  </li>
  <li>
   Effective verbal and written communication skills in English. Arabic is an advantage
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Our commitment to you
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
  </li>
  <li>
   MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
  </li>
  <li>
   Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
  </li>
  <li>
   Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
  </li>
  <li>
   A competitive salary and benefits packages
  </li>
  <li>
   Transportation and Housing provided
  </li>
  <li>
   Relocation and Vacation Tickets
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  We&rsquo;re Fans. Are you?
 </strong>
</div>
<br /> <div id='job-id'>Job Id: tsYydOY8vZLbmDEMl2IGSERCCHNkSlsbGmsN1gluj3FFZ5dHYB03qj4UUimaXgwhwMUEPH3YEepYgtyA6Eg1PD+t5WCXSC3qH8gEYRZiQu3bETcm4loUIS+y4f7wLig2UvH12253xjXnG0DkZUHg61O4z6W9sxc+1LrwvqH8GDAk5VCEmiVI6k8Y9FyoMOhQmhWCk13VFwAJOAQ0HfI5OQ==</div>

<ul><li><b>Room Cleaning:</b> Clean and sanitize guest rooms according to established standards, including making beds, changing linens, dusting, vacuuming, and cleaning bathrooms.</li><li><b>Public Area Maintenance:</b> Ensure that public areas such as lobbies, hallways, and restrooms are clean and well-maintained.</li><li><b>Stock Management:</b> Replenish room supplies such as toiletries, towels, and linens. Report any deficiencies or maintenance needs to the housekeeping supervisor.</li><li><b>Guest Requests:</b> Respond promptly to guest requests for additional amenities or services, and handle any special cleaning requests.</li><li><b>Safety and Compliance:</b> Adhere to safety and sanitation regulations, including proper handling and use of cleaning chemicals and equipment.</li><li><b>Inventory Management:</b> Monitor and manage the inventory of cleaning supplies and report any shortages or needs to the supervisor.</li><li><b>Reporting:</b> Report any maintenance issues, damaged furniture, or safety hazards to the supervisor or maintenance department.</li><li><b>Collaboration:</b> Work collaboratively with other housekeeping staff and departments to ensure efficient and effective service.</li></ul><p>Job Type: Full-time</p><br /> <div id='job-id'>Job Id: iEX5+fjvhn3bnfKGkoj+jyqS4SXiOLZCJRI3/urFXCKCHB7AYylHGfvHGx4nPETgjzRF7L4XKL853NEzyrQbH4EFvqJRZQWKSfF4di5MTbQ/hIZBl0u8Rwm8a62n</div>

HOUSE KEEPING ATTENDANT

Rosewood Doha

<div>
 <strong>
  Job Summary
 </strong>
 &nbsp;
 <br/>
 To ensure the smooth and efficient running of the Valet department relating to both guest laundry and dry cleaning. To be prompt and courteous when dealing with guests and associates.&nbsp;
 <br/>
 <strong>
  Essential Duties and Responsibilities
 </strong>
 <ul>
  <li>
   Ensure that all company brand standards have been implemented.
  </li>
  <li>
   Work closely with other associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
  </li>
  <li>
   Contribute to the collective commitment of a unique guest experience - to create a sense of place.
  </li>
  <li>
   Support new members of the housekeeping team.
  </li>
  <li>
   Handle guests concerns and comments and find a proper resolution to ensure guest satisfaction.
  </li>
  <li>
   Ensure that the Valet service is open and operating at specified times throughout the week.
  </li>
  <li>
   Ensure that all guest laundry and dry cleaning collected throughout the day is checked for the correct room number and that all items of clothing are checked and listed correctly before items are sent for processing.
  </li>
  <li>
   Inspect pockets of every item for any valuable items left by the guest and associate as well.
  </li>
  <li>
   Maintain the daily production report and submit it to the Supervisor at every end of the day.
  </li>
  <li>
   Scrutinize every item for any defects and other discrepancies and report to the Supervisor or appropriate action to be taken.
  </li>
  <li>
   After the processing of all item&rsquo;s segregates, sorts and thoroughly checks every article, ensuring the fullest quality standard of cleaning or pressing, before putting into hangers and packing.
  </li>
  <li>
   Maintain the appropriate availability of all the processing supplies. Makes follow up with Supervisor to ensure the needed stocks are always on updated level.
  </li>
  <li>
   Make sure that all laundry and dry-cleaning charges are made to the correct guests.
  </li>
  <li>
   Upon the return of the guest laundry ensure that all items are present and placed in the correct room.
  </li>
  <li>
   Handover to the Evening Floor Supervisor any guest laundry not delivered.
  </li>
  <li>
   Ensure all held laundry is handed over to the Evening Floor Supervisor and items secured and when returned to guest.
  </li>
  <li>
   Ensure that all face cloths, other cloths and rags are washed in a timely manner.
  </li>
  <li>
   Ensure all paperwork is completed in a clear and accurate manner so that anybody reading it will be able to understand it.
  </li>
  <li>
   Ensure that all paperwork is carried out and is up to date.
  </li>
  <li>
   Ensure all health and safety guidelines for dry cleaning machinery are adhered to at all times.
  </li>
  <li>
   Carry out regular checks to ensure perc monitor is constantly switched on and functioning accurately.
  </li>
  <li>
   Ensure regular cleaning tasks are being carried out for all valet and dry-cleaning machinery.
  </li>
  <li>
   Report any mechanical faults to housekeeping leadership as soon as they occur.
  </li>
  <li>
   Deal with guest and associate queries.
  </li>
  <li>
   Be responsible for any pressing or repair work carried out and charges made.
  </li>
  <li>
   Keep the Valet area clean and tidy. Hand over key cards to Security at the end of the shift.
  </li>
  <li>
   Work overnight when required.
  </li>
  <li>
   Report all malfunctions on assigned floors to Engineering department. Follow up any reports, taking further action if required.
  </li>
  <li>
   Ensure all associates equipment is well maintained and in proper working order.
  </li>
  <li>
   Report immediately any matters concerning the security of guest rooms to the security department.
  </li>
  <li>
   Ensure safety and return of all key cards and mobile phones. Report any loss of key card or mobile phone immediately to the housekeeping office.
  </li>
  <li>
   Ensure lost and found items are turned directly into Housekeeping and the lost property procedure follows.
  </li>
  <li>
   Gifts from guests must be accompanied by a signed authorization from the guest and securities pass out before they can be removed from the hotel.
   <br/>
  </li>
 </ul>
 <strong>
  Standard Responsibilities
 </strong>
 <ul>
  <li>
   Comply and adhere to the Rosewood company policies.
  </li>
  <li>
   Take on other tasks in addition of the ones stated, in a reasonable framework.
  </li>
  <li>
   Be a &ldquo;brand ambassador&rdquo; at all times and ensure brand integrity and clarity are always maintained.
  </li>
  <li>
   Model the company&rsquo;s culture, vision, mission and core values at all times.&nbsp;
   <br/>
  </li>
 </ul>
 <strong>
  Confidentiality
  <br/>
 </strong>
 Whist working for the company there will be access to a wide variety of confidential information concerning the company, guests and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests and employees, unless otherwise stated.
 <br/>
 <strong>
  Health &amp; Safety
 </strong>
 <ul>
  <li>
   Be aware of and comply with safe working practices as laid down under the Health and Safety rules, regulations and procedures. as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.
  </li>
  <li>
   The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.
  </li>
  <li>
   Report any defects in the building, plant or equipment according to hotel procedure.
  </li>
  <li>
   Ensure that any accidents to associates, guests or visitors are reported immediately in accordance with correct procedures.
  </li>
  <li>
   Attend Fire, Health &amp; Safety training and be fully conversant with and abide by all rules concerning Fire, Health &amp; Safety.
  </li>
  <li>
   Be fully conversant with:
  </li>
  <ul>
   <li>
    Regulations
   </li>
   <li>
    Risk Assessments for your department
   </li>
   <li>
    Hotel Fire &amp; Bomb Procedures&nbsp;
    <br/>
   </li>
  </ul>
 </ul>
 <strong>
  Other
 </strong>
 The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.As the hotel&rsquo;s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.
</div>
<br /> <div id='job-id'>Job Id: iyCbyGyyUc2LfnzF8aJtHRh22kVWeYhQgota1Ot2P7jhPwr8O1dB0Il3dQCcT23mVTpK0IG5dTFbGfewbtMM4+fRyJx3E9MMtJXgj+v5HRQtbLeURwdml/QdsNJ0k/zuebm+GOdsSGxA7VBliacLlOegroVr+hkr7Nn1yIZAiLjerBE7</div>

Laundry Runner Associate

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HOUSE KEEPING ATTENDANT

Laundry Runner Associate