receptionist

hr manager

hr assistant

hr coordinator

front desk receptionist

guest relations manager

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25169978
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road, Business Bay, Dubai, United Arab Emirates, United Arab Emirates, 121000VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
 
 
 Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
 JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Assistant Guest Relations Manager

<div>Additional Information 
Job Number25182401 
Job CategoryRooms &amp; Guest Services Operations 
LocationDelta Hotels Jumeirah Beach Dubai, Jumeirah Beach Residence, Bahar 7, Dubai, United Arab Emirates, United Arab Emirates, 118555 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY
The Guest Relations Manager is the principle orchestrator and welcoming face of the public space which offers features and services for guests that are uniquely for the brand &ndash; ultimately fostering guest productivity, connectivity, and a sense of community. This role activates key public space proof points and programming including the Community Table, Studios, Booths and the Coffee Bar&amp;More which enable guest productivity and connectivity and foster a sense of community, delivering on the brand experience. The Guest Relations Manager works to facilitate peak performance and achievement of guest work goals while staying with us by ensuring guests are connected with tech support, can procure work space, have food &amp; beverage needs met, and any other ad-hoc requests through seamless coordination with other departments and functions. This role also facilitates connectivity between guests and the local community by forming and managing partnerships with local businesses and organizing lobby events that promote the learning and growth of our guests. The Guest Relations Manager drives profitability in the transformed brand public space and is empowered to use their discretion to elevate and deliver personalized guest service with a community mindset &ndash; critically important as a core value of the brand. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 5 year's experience in the guest services, front desk, sales and marketing or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, Hospitality, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Maintaining Public Space Goals
<ul><li>Activates key branded public space proof points that deliver on the Brand experience.</li></ul>
<ul><li>Manages public space operations, particularly around on-strategy branded proof points, maintaining quality and standards on a daily basis.</li></ul>
<ul><li>In support of the brand vision for public space and core value of Community, develops specific public space goals and plans to prioritize, organize, and accomplish work in support of those goals.</li></ul>
<ul><li>Contributes to critical components of operations to drive guest satisfaction and the desired financial results.</li></ul>
Enabling Guest Productivity
<ul><li>Works to maximize guest productivity by providing meeting spaces, business services and an atmosphere conducive to guest success.</li></ul>
<ul><li>Identifies and implements strategies and tactics for creating and maintaining an atmosphere conducive to customer productivity and success and implements strategies for the property or specific tactics on a guest by guest basis.</li></ul>
<ul><li>Develops staffing plans and executes against them to provide public space coverage that enables customer productivity through space, technology, and business services by having a continual presence in the public space, including awareness of onsite VIP and in-house groups.</li></ul>
<ul><li>Manages the Brand Studio spaces and monitors for proper set up at the start of meetings, attendee awareness of how the studios work and overall attendee satisfaction during bookings.</li></ul>
<ul><li>Orchestrates public space services with key on property partners and departments to maintain a flexible and inclusive lobby that meets guests needs in a seamless manner. Anticipates guests&rsquo; needs to book Studios, leverage Booths, have printing needs met, order F&amp;B and have needed meeting materials.</li></ul>
<ul><li>Finds, builds and manages relationships with local professional service businesses, such as graphic designers and print shops, to serve as a local expert and facilitator for business service needs to guests.</li></ul>
<ul><li>Maintains a database of service providers that other staff may access to meet guests needs.</li></ul>
<ul><li>Facilitates maximum guest productivity by proactively ensuring guests are connected with meeting spaces, business services, food &amp; beverage, Wi-Fi.</li></ul>
<ul><li>Assists guests in maintaining routines while visiting the Brand public space by keeping them informed of local vendors that may assist them or working to alleviate any technology issues they may be experiencing.</li></ul>
<ul><li>Engages in constant communication connecting all departments to deliver seamless guest service in the public space.</li></ul>
<ul><li>Proactively gathers data and seeks opportunities to improve hotel and local guest productivity needs in the public space.</li></ul>
Building Community
<ul><li>Builds relationships with both guests and local organizations and business to create a sense of community within the hotel through networking and enriching events that foster personal and professional development of guests.</li></ul>
<ul><li>Brokers and negotiates relationships with local organizations and businesses for on-property programming, events and other partnerships.</li></ul>
<ul><li>Plans and hosts regular events that focus on professional and personal development. Partners with other departments for awareness and promotion of events.</li></ul>
<ul><li>Partners across departments for compelling and flawless execution of community activations. Finds, builds and manages relationships with local organizations and vendors to enhance guests&rsquo; experiences.</li></ul>
<ul><li>Serves as host to both locals and travelers in the lobby by getting to know them and when the opportunity presents itself, makes introductions between guests with common or complimentary interests, especially around the Community Table feature of the lobby.</li></ul>
<ul><li>Maintains awareness of cultural differences needed to meet guest&rsquo;s specific needs and requirements.</li></ul>
Guest Relations
<ul><li>Creates a seamless, easy experience for guests, provides continuity to the guest experience journey by supporting all guest relations matters within the public space.</li></ul>
<ul><li>Maintains awareness of daily operations and events at the hotel including daily house-count, arrivals/departures, VIPs, scheduled in-house group names, background, activities, locations, and times as well as special requests/arrangements.</li></ul>
<ul><li>Provides check-in and check-out services and handles reservations when needed.</li></ul>
<ul><li>Provides warm welcome and anticipation of guest needs throughout their stay.</li></ul>
<ul><li>Confirms repeat and VIP guests are receiving appropriate service and verifies their requests are carried out.</li></ul>
<ul><li>Delivers an appropriate response and resolution of all Public Space guest issues received directly from guests or from Guest Relations.</li></ul>
<ul><li>Maintains knowledge of rooms and their locations, services and facilities of the hotel.</li></ul>
<ul><li>Works with the leadership team of the property to identify and implement action plans to prevent the reoccurrence of guest issues.</li></ul> 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don&rsquo;t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what&rsquo;s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Guest Relations Manager- Delta Hotels by Marriott Jumeirah Beach, Dubai

Skyline Serenity Vacation Homes Rental LLC

Skyline Serenity is redefining Dubai&rsquo;s short-term rental market with design-driven apartments, seamless operations, and exceptional guest experiences. Our focus is on delivering consistent quality, reliability, and comfort across every stay. As our portfolio continues to expand, we are looking for an experienced and dedicated Operations Manager to oversee our day-to-day operations, maintain service excellence, and lead a growing team within a structured and professional environment.About the RoleThe Operations Manager will oversee the entire operational framework of the company. This includes managing guest relations, housekeeping, maintenance, and logistics to ensure that all properties are guest-ready, compliant, and maintained to Skyline Serenity&rsquo;s standards. The role requires strong leadership, strategic thinking, and hands-on execution to maintain operational efficiency and service quality.Key ResponsibilitiesThe Operations Manager will manage all operational departments to ensure consistent property readiness and service delivery. They will supervise the Guest Relations and Housekeeping teams while coordinating daily activities with the Maintenance and Logistics departments. They will oversee guest communication and resolve escalations with empathy and professionalism. They will conduct regular property inspections to ensure every unit meets five-star readiness and presentation standards. They will maintain and update Standard Operating Procedures for each department to ensure uniformity and compliance. They will monitor and ensure adherence to Dubai Tourism and Commerce Marketing (DTCM) and Sakani guest registration requirements. They will coordinate cleaning schedules and operational checklists in line with booking calendars. They will manage vendor relations, approve quotations, and review operational expenses with the Finance Manager. They will monitor guest feedback and operational performance reports to identify improvement opportunities. They will promote collaboration, accountability, and a strong performance-driven culture across the team.Skills and QualificationsCandidates must have at least three years of managerial experience in operations, guest relations, or front office management within a luxury holiday home company or a five-star hotel in the UAE. Strong leadership and communication skills are essential, along with the ability to train and motivate teams. A solid understanding of housekeeping, maintenance, and guest experience standards is required. Experience with platforms such as Airbnb, Booking.com, and Expedia is preferred. Knowledge of property management software such as Hostaway, Breezeway, and Monday.com will be an advantage. Familiarity with DTCM and Sakani procedures will be beneficial. A valid UAE driving license is mandatory. The ideal candidate must be organized, proactive, and able to manage multiple priorities under pressure while maintaining attention to detail.What We OfferSkyline Serenity offers a competitive monthly salary between AED 10,000 and AED 15,000, depending on experience and performance. The role includes health insurance, an annual flight allowance, and a performance-based bonus. We offer a five-day work week with flexibility during peak seasons. Our work environment is collaborative, professional, and growth-oriented. This is an excellent opportunity to join one of Dubai&rsquo;s fastest-growing short-term rental companies and play a key role in its continued success.How to ApplyIf you are passionate about hospitality and operations and want to contribute to a company that values excellence and accountability, we invite you to apply.Job Type: Full-timeApplication Question(s):<ul><li>Are you currently residing in the UAE with a valid working visa?</li><li>Do you have prior experience in a managerial position within the hospitality sector?</li><li>Do you have a valid UAE driving license?</li></ul>

Operations Manager - Hospitality

Raffles

<div>Company Description 
An architectural surprise inspired by an Egyptian aesthetic, 5-star Raffles Dubai offers the luxury of city-centre space, impeccable service and sophisticated Asian style. A 15-minute drive from Dubai International Airport, it is ideally located in the business and shopping district, adjacent to Wafi Mall and close to the magnificent Khan Murjan souk and the convention centres. 
Job Description 
PURPOSE OF POSITION
To manage all activities relevant to the Front Desk such as the reception, check in / out, cashiering, foreign exchange and assisting guest with inquiries.
KEY ROLES &amp; RESPONSIBILITIES<ul><li>
Register and room all guest arrivals according to established procedures</li><li>
Perform check in, check out and room change procedures and ensure all data are accurately entered into the hotel system</li><li>
Maintain cashier float and ensure accurate daily report of all money received</li><li>
Cash hotel guests&rsquo; personal and travelers checks and assist with currency exchange</li><li>
Keep abreast of all modifications to accounting policies and procedures</li><li>
Attend to guests&rsquo; request of using the service of safety box at all times</li><li>
Knowledgeable of all special promotion procedures for programs such as Seasonal Packages, Frequent Flyers Programs, and also Hotels Group Loyalty programs</li><li>
Attend to guest&rsquo;s complaints, inquiries and requests, refer problems to supervisor/Assistant Manager if he/she unable to assist</li><li>
Is familiar with other Raffles properties so that guest indicating any next destination on the registration card can be &ldquo;sold&rdquo; an onward booking to another Raffles property</li><li>
Ensure that the guests depart the hotel with a positive impression of hotel service</li><li>
Perform the audit balances and prepare all reports for audit in an orderly fashion</li><li>
When on night shift, check night report, prepare morning report and prepare all necessary forms for guest arrivals</li><li>
Maintain comprehensive knowledge of standard reservation procedures</li><li>
Maintain exemplary department standards of behavior and appearance and attitude</li><li>
Ensure front desk work area is kept clean and in an orderly state at all times</li><li>
Is fully aware of the Credit policy</li><li>
Adhere to OH&amp;S policies and procedures</li><li>
Perform related duties and special projects assigned</li></ul> 
Qualifications 
PERSONAL ATTRIBUTES<ul><li>
Strong written and verbal communication skill in English</li><li>
Able to develop rapport with and gain support from Colleagues and Management staff</li><li>
Ability to work cohesively with co-workers as part of a team</li><li>
Ability to focus attention on guest needs, remaining calm and courteous at all times</li><li>
Ability to promote positive relations with all guests and patrons</li><li>
Able to exercise good judgment with difficult guests</li><li>
Understanding and ability to work in a multi-cultural environment</li></ul>
QUALIFICATIONS<ul><li>
Post Secondary Education or relevant qualifications in Hotel Management</li><li>
Arabic or a European language capability</li></ul>
EXPERIENCE<ul><li>
Minimum 2 years Guest Relations experience preferably in a four or five star hotel</li></ul> 

Additional Information 
Raffles Dubai Sheikh Rashid Road, Wafi121800 Dubai, United Arab Emirates</div>

Front Office Agent

The Dubai EDITION

<div>
 
 
 Guest Relations Supervisor
 
 
 
 
 Job Family: Guest Services/Front Desk
 
 
 
 
 
 
 
 POSITION SUMMARY
 
 
 
 Respond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities. Respond to guest requests for special arrangements or services (e.g., spa services, transportation, religious services, babysitting, financial services, business centre services, interpretation services, reservations, dry cleaning, entertainment/sporting events, shopping) by making arrangements or identifying appropriate providers. Contact the appropriate individual or department as necessary to resolve guest requests. Collaborate with management to develop and carry out ideas and procedures and set goals to continuously improve department performance. Assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Follow all company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support the team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organisational efficiency, productivity, quality, safety, and/or cost-savings. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
 
 
 
 
 
 CRITICAL TASKS
 
 
 
 
 Safety and Security
 
 
 
  Report work-related accidents or other injuries immediately upon occurrence to the manager/supervisor.
 
 
  Complete appropriate safety training and certifications to perform work tasks.
 
 
 
 Policies and Procedures
 
 
 
  Protect the privacy and security of guests and coworkers.
 
 
  Maintain confidentiality of proprietary materials and information.
 
 
  Perform other reasonable job duties as requested by Supervisors.
 
 
 
 Communication
 
 
 
  Provide assistance to coworkers, ensuring they understand their tasks.
 
 
 
 Assists Management
 
 
 
  Assist management to ensure that hourly employees have the necessary resources to effectively perform their jobs (e.g., supplies, equipment, and inventory).
 
 
 
 Working with Others
 
 
 
  Support all co-workers and treat them with dignity and respect.
 
 
  Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.
 
 
 
 Physical Tasks
 
 
 
  Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
 
 
 
 Greet/Escort Guests
 
 
 
  Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.
 
 
  Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services).
 
 
 
 Guest Services
 
 
 
  Make pre-arrival, mid-stay, and post-stay calls to guests to ensure needs are met.
 
 
  Compile and distribute a list of anticipated services and amenities to relevant departments.
 
 
  Contact the appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping,
 
 
  Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem.
 
 
  Ensure that any outstanding requests or problems from the previous day receive priority and are resolved.
 
 
  Follow up with guests to ensure their requests or problems have been met to their satisfaction.
 
 
 
 
 
 
 CRITICAL COMPETENCIES
 
 
 
 
 
 
 Analytical Skills: Computer Skills
 
 
 Interpersonal Skills: Customer Service Orientation
 
 
 Communications:  Writing,  English Language Proficiency
 
 
 
 
 
 
 PREFERRED QUALIFICATIONS
 
 
 
 
 
 
 Education: High school diploma/G.E.D. equivalent
 
 
 Related Work Experience: At least 1 year of related work experience
 
 
 Supervisory Experience: At least 1 year of supervisory experience
 
</div>

Guest Relations Supervisor

TALENTMATE

<div>
 
 Job Description
 
 
 
 
 Job Description
 
 
 
 
 About Jumeirah &amp; The Hotel
 
 
 
 Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties across the Middle East, Africa, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
 
 
 A sustainable hospitality leader in the capital, Jumeirah Saadiyat Island is a breadth of fresh air offering an eco-friendly stay amidst contemporary surroundings on the Abu Dhabi coastline. Surrounded by natural beauty and designed to care for every aspect for guest wellbeing, the resort resembles a perennial summerhouse where visitors can experience Abu Dhabi Island life at its best. The luxury beachfront resort is home to seven world-class restaurants and bars, three swimming pools and the award-winning spa featuring an extensive menu of specialised treatments and exclusive products from all around the world. In addition, guests can utilise a wide range of leisure facilities including a mixed and ladies only gym, a kids club and a tennis court. Boasting 400 metres of pristine private beach and sand dunes, the resort is anchored on one of the most desirable beach locations in the UAE and was conceived with the environment in mind having implemented eco-friendly strategies and initiatives since its launch in 2018.
 
 
 
 About The Job
 
 
 
 An opportunity has arisen for an
 
 Ambassador
 
 to join our team of
 
 Guest Relations
 
 at
 
 Jumeirah Saadiyat Island.
 
 The main duties and responsibilities of this role:
 
 
 <ul>
 <li>
 To assist in meeting and escorting all arriving VIP guests to their rooms, ensuring that their needs are met, their luggage swiftly sent to their rooms and that they are checked-in in a courteous and efficient manner without delay.
 </li>
 <li>
 Provide the latest information on the Hotel&rsquo;s outlets, amenities, services and facilities whilst actively upselling and making reservations as necessary.
 </li>
 <li>
 Provide historical and cultural facts of the destination and be a storyteller for Jumeirah and the unique hotel differentiators / interesting facts.
 </li>
 <li>
 To handle the administrational duties of the Guest Relations Operation and to ensure effective communication to the business on daily basis, updating with all and any important information that will assist the Hotel Operation and improve the guest stay experience.
 </li>
 <li>
 Respond to any guest requests for particular services (e.g., directions, transportation, reservations, dry cleaning, celebrations, other) by making arrangements with the relevant departments and following up to ensure satisfaction.
 </li>
 <li>
 To meet and escort all arriving VIP guests to their rooms, ensuring that their needs are met, their luggage swiftly sent to their rooms and that they are checked-in in a courteous and efficient manner without delay.
 
 
 </li>
 </ul>
 
 About You
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 
 <ul>
 <li>
 Minimum of 1 year luxury hospitality experience in a similar role
 </li>
 <li>
 Excellent communication and interpersonal abilities
 </li>
 <li>
 Flexibility to work evenings, weekends, and holidays as needed
 </li>
 <li>
 Ability to multitask and work under pressure in a fast-paced environment
 </li>
 <li>
 Fluency in English; additional language skills are a plus
 
 
 </li>
 </ul>
 
 About The Benefits
 
 
 
 We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&amp;B benefits, reduced hotel rates across our properties globally, excellent leave and health care package including dental coverage, flights home, life insurance, incentive programs, and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.
 
 
 Job Details
 
 
 Role Level: Entry-Level Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: http://www.jumeirah.com Job Function: Others Company Industry/
 
 
 Sector: Hospitality
 
 
 What We Offer
 
 
 
 About The Company
 
 
 
 Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
 
 
 Report
 
 
 Disclaimer: talentmate.com is only a platform to bring jobseekers &amp; employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
</div>

Ambassador - Guest Relations - Jumeirah Saadiyat Island

Dubai Holding Entertainment

<div>
 
 
 About Dubai Holding Entertainment:
 
 
 
 Dubai Holding Entertainment offers an impressive range of destinations and attractions that enhance the appeal and competitiveness of Dubai as an international tourism and leisure hub, with the added value of the quality of the facilities and the high standards of training, supervision, and security.
 
 
 Ain Dubai, the tallest observation wheel in the world, is the jewel of the Bluewaters extraordinary and one-of-a-kind experience and is set to offer a majestic new experiential perspective from the eye in the sky across Dubai&rsquo;s mesmerizing skyline.
 
 
 Global Village is one of the longest established tourist attractions in Dubai having opened its doors in 1997. It offers world-class cultural and family entertainment, featuring 26 international pavilions and millions of visitors every season.
 
 
 As the most recent attraction within Dubai Holding Entertainment, Dubai Parks and Resorts&trade; is the Middle East&rsquo;s largest multi-themed leisure and entertainment destination comprising of three separate theme parks: MOTIONGATE&trade; Dubai, LEGOLAND&reg; Dubai and LEGOLAND&reg; Water Park.
 
 
 Leading destinations and attractions by Dubai Holding Entertainment also include Coca-Cola Arena, the largest multipurpose indoor arena in the Middle East; Roxy Cinemas, a premiere theatre experience; and The Green Planet in City Walk, a destination that recreates a tropical forest and many more.
 
 
 Dubai Holding Entertainment owns the largest radio network in the region. Arabian Radio Network (ARN) is the most dynamic multiplatform broadcaster in the UAE and is at the forefront of innovation. It provides advanced in-studio cameras, broadcasting on-air, online on smartphone apps and the Apple TV platform. ARN has ten radio stations, including Dubai Eye, Virgin Radio, Al Arabiya and Hit &ndash; reaching over 200 nationalities and 4 million listeners each week in seven languages.
 
 
 Building on ARN&rsquo;s commitment to embracing the future and being able to provide access to the best marketing platforms in the region, MPN by Dubai Holding Entertainment is a multimedia sales house, operating premium out-of-home assets, video production, event sponsorship and activations.
 
 
 
 
 
 
 Job Overview:
 
 
 
 Here's your chance to step into the role of
 
 Guest Relations Associate
 
 at
 
 Green Planet
 
 under
 
 Dubai Holding Entertainment
 
 . In this position, you'll take on key responsibilities that include:
 
 
 
 
 
 The Guest Relation Associate is responsible for providing courteous and professional guest service. The Guest Relation Associate is also responsible for assisting in all areas of operations to deliver an outstanding guest experience
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 To display a friendly, helpful and cheerful attitude while communicating effectively with our guests and fellow team members to support cinema operation.
 </li>
 <li>
 To represent &amp; promote TGP &amp; DHE positively to maintain a professional brand image.
 </li>
 <li>
 To ensure the enforcement of TGP rules and efficiently provide crowd control throughout the areas as necessary to ensure the guest`s safety and an enjoyable experience.
 </li>
 <li>
 Attends to all guests&rsquo; reasonable requests and enquiries.
 </li>
 <li>
 Ensures the security of cash, ticket stubs and equipment in TGP
 </li>
 <li>
 Performs duties in all front-of-house positions
 </li>
 <li>
 Participates in conducting all guest programs, including Camping in the Rainforest, Birthday Parties and events, Summer camp, and exclusive tours as needed.
 </li>
 <li>
 Operate the automated ticketing system and POS.
 </li>
 <li>
 Assists in the acknowledgement of delivery and dispatch of materials to and from the TGP in the absence of the Duty Manager
 </li>
 <li>
 Provides support with advertising and promotional events as required.
 </li>
 <li>
 Handles day-to-day accounting and end-of-shift financial matters.
 </li>
 <li>
 Adheres to all policies and procedures.
 </li>
 <li>
 Adheres to the highest standards of Animal Welfare and Safe Handling of Animals for programs.
 </li>
 <li>
 Assist in all emergency and health, and safety policies and procedures.
 </li>
 <li>
 Assist as required in ensuring all presentations and standards are achieved.
 </li>
 <li>
 Completes assigned tasks within given deadlines.
 </li>
 <li>
 Performs any other duties as required by the Management.
 </li>
 <li>
 Performs all related guest service functions to provide excellent support and service.
 </li>
 <li>
 Follow, implement and train on HACCP procedures.
 </li>
 <li>
 Performs other duties as assigned.
 </li>
 <li>
 Implement Work Culture: Clean, Tidy &amp; Presentable
 </li>
 <li>
 Participates in animal handling training and conducts all animal handling in a professional manner in accordance to SOPs.
 </li>
 <li>
 Ensures to stay up to date on all new Animal Handbook information to be able to discuss with guests and cover all front-of-house biome guest-facing positions.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 High School Certificate.
 
 
 
 
 
 
 Experience:
 
 1+ years of experience in a Customer Service role, preferably in the entertainment and hospitality industry
 
 
 
 
 
 
 Skills
 
 :
 
 <ul>
 <li>
 Relevant product knowledge
 </li>
 <li>
 Not afraid of handling animals, including snakes
 </li>
 <li>
 Knowledge of Vistais is desirable but not essential
 </li>
 </ul>
 
 
 
 
 
 About the Benefits:
 
 
 
 In the world of entertainment, Dubai Holding Entertainment is dedicated to nurturing the talents and well-being of our team members. Join our dynamic and diverse workforce to enjoy a comprehensive benefits package that includes competitive compensation, exciting career development opportunities, and a collaborative and creative work environment. We strongly believe in empowering our workforce, as they play a pivotal role in shaping unforgettable entertainment experiences for tomorrow.
 
 
 We are committed to attracting the brightest minds and nurturing the most innovative candidates who aspire to make a significant impact on the future of the entertainment industry in Dubai. At Dubai Holding Entertainment, we embrace equal opportunity and promote a discrimination-free environment where everyone's unique talents and contributions are celebrated. Join us in crafting a thrilling and extraordinary tomorrow in entertainment!
 
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Guest Relations Associate - Green Planet - Dubai Holding Entertainment

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