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HAVN Lifestyle Getaways

About Us: HAVN is a fast-growing, fully licensed holiday home company in Dubai, known for creating memorable stays and seamless guest experiences. We&rsquo;re looking for a Guest Relations Executive (Office-Based) to join our vibrant team and help us deliver 5-star hospitality across our portfolio of premium short-term rentals.Key Responsibilities:<ul><li>Handle guest communication via Airbnb, Booking.com, and other booking platforms</li><li>Coordinate daily operations with the housekeeping and maintenance teams</li><li>Manage check-ins, check-outs, and guest-related requests remotely</li><li>Respond to inquiries quickly and professionally across all channels</li><li>Resolve guest complaints with empathy and efficiency</li><li>Update reservations, notes, and reports through Hostaway (experience required)</li><li>Support the Guest Relations field team when needed</li><li>Maintain a high standard of service, accuracy, and speed in all tasks</li></ul>Requirements:<ul><li>1-2 years of experience in holiday homes / short-term rentals in Dubai is a plus</li><li>Proficiency in Hostaway or similar PMS tools</li><li>Excellent written and verbal English communication skills</li><li>Fast typing and multitasking abilities</li><li>Strong problem-solving and guest handling skills</li><li>Ability to stay calm and professional under pressure</li><li>Office-based role &ndash; must be available to work from our Dubai office</li><li>UAE Drivers License is a plus</li><li>Multi-lingual is a plus</li></ul>What We Offer:<ul><li>Competitive salary (based on experience)</li><li>Performance bonuses</li><li>Supportive and friendly work environment</li><li>Growth opportunities within a fast-expanding company</li><li>Modern office in Barsha Heights</li></ul>If you&rsquo;re passionate about hospitality, love creating happy guest experiences, and thrive in a fast-paced environment &mdash; we&rsquo;d love to hear from you!Job Type: Full-timePay: AED3,000.00 - AED4,000.00 per monthApplication Question(s):<ul><li>How many years of experience do you have in the holiday homes or short-term rental industry?</li></ul>Work Location: In person

Guest Relations Executive (Office-Based) – Holiday Homes, Dubai

PFC Group

We are looking for an experienced Employee Relations Officer to join our HR team and manage employee relations activities within a large-scale construction environment. The ideal candidate will have strong experience in handling a diverse workforce, resolving employee concerns, and promoting a positive workplace culture.Key Responsibilities:<ul><li>Manage employee relations matters in compliance with company policies, UAE Labor Law, and regulatory requirements.</li><li>Handle employee grievances, disciplinary cases, investigations, and workplace concerns with fairness and confidentiality.</li><li>Conduct regular site visits and labor camp inspections to understand workforce concerns and ensure employee welfare standards.</li><li>Support employee engagement initiatives, feedback sessions, suggestion schemes, and communication programs.</li><li>Provide guidance and counselling to employees and managers on HR policies, workplace issues, conduct, attendance, and employee concerns.</li><li>Manage employee retention initiatives through feedback analysis, engagement activities, and improvement recommendations.</li><li>Support resignation, exit interviews, separation processes, clearance procedures, and related HR documentation.</li><li>Maintain accurate employee relations records, including grievance reports, disciplinary actions, investigations, and HR correspondence.</li><li>Prepare HR reports and insights related to employee relations cases, workforce trends, engagement, and welfare matters.</li><li>Collaborate with project teams, line managers, and leadership to maintain a positive and productive work environment.</li></ul>Requirements:<ul><li>Minimum 6 years of experience in Employee Relations / HR Operations.</li><li>Preferably experience in the construction, contracting, or large-scale project industry.</li><li>Strong experience managing employee relations for a large and multicultural workforce.</li><li>Good knowledge of UAE Labor Law and HR practices.</li><li>Excellent communication, counselling, and conflict resolution skills.</li><li>Ability to work independently and handle sensitive employee matters professionally.</li><li>Strong documentation and reporting skills.</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Construction: 6 years (Preferred)</li></ul>License/Certification:<ul><li>UAE DRIVING LICENSE MANDATORY (Preferred)</li></ul>Work Location: In person

Employee Relations Officer

crunchys global india private limited

The HR Officer is responsible for supporting the organization's human resource functions, including recruitment, onboarding, employee relations, payroll coordination, attendance, leave management, visa documentation, and ensuring compliance with UAE Labour Law and company policies.Key Responsibilities<ul><li>Manage end-to-end recruitment and onboarding processes.</li><li>Prepare employment contracts, offer letters, and HR documentation.</li><li>Maintain employee records and HR databases.</li><li>Process attendance, leave, overtime, and payroll inputs.</li><li>Coordinate employee visa, Emirates ID, medical, and labour documentation.</li><li>Ensure compliance with UAE Labour Law and company policies.</li><li>Handle employee grievances and disciplinary procedures.</li><li>Support performance appraisal and employee engagement activities.</li><li>Coordinate training and development programs.</li><li>Prepare HR reports and maintain confidential employee information.</li><li>Assist in HR audits and statutory compliance.</li><li>Perform any other duties assigned by Management.</li></ul>Pay: AED2,500.00 - AED5,500.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Human resources management: 5 years (Required)</li><li>Recruitment: 4 years (Required)</li><li>restaurant : 2 years (Required)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

HR Officer

Gulf Mode Garments Trading LLC

Gender Requirements: Male onlyJob description:Human Resources (HR) officers play a crucial role in organizations by managing various aspects of the employee life cycle and ensuring that the company's human capital is effectively utilized. The specific duties and responsibilities of an HR officer may vary depending on the organization's size, industry, and structure, but here are some common tasks associated with the role:<ul><li>Recruitment and Staffing:</li><li>Developing and implementing recruitment strategies to attract and hire qualified candidates.</li><li>Conducting job interviews and coordinating the hiring process.</li><li>Managing new employee orientations and onboarding processes.</li><li>Employee Relations:</li><li>Handling employee relations matters, including conflict resolution and grievance procedures.</li><li>Promoting a positive work environment and addressing employee concerns.</li><li>Conducting employee satisfaction surveys and taking action based on feedback.</li><li>Performance Management:</li><li>Implementing and managing performance appraisal processes.</li><li>Providing guidance to supervisors and employees on performance improvement plans.</li><li>Identifying training and development needs to enhance employee performance.</li><li>Compensation and Benefits:</li><li>Administering compensation and benefits programs.</li><li>Conducting salary surveys to ensure competitive pay rates.</li><li>Managing employee benefits, such as health insurance and retirement plans.</li><li>Training and Development:</li><li>Identifying training needs and coordinating training programs.</li><li>Developing and implementing employee development initiatives.</li><li>Facilitating career development and succession planning.</li><li>HR Policies and Compliance:</li><li>Developing and updating HR policies and procedures.</li><li>Ensuring compliance with labor laws and regulations.</li><li>Handling legal matters related to employment and HR practices.</li><li>Record Keeping and Reporting:</li><li>Maintaining accurate and up-to-date employee records.</li><li>Generating HR reports and analytics for management.</li><li>Ensuring data privacy and confidentiality.</li><li>Employee Engagement:</li><li>Organizing employee engagement activities and events.</li><li>Promoting a positive workplace culture and morale.</li><li>Recognizing and rewarding employee achievements.</li><li>Health and Safety:</li><li>Implementing and monitoring health and safety policies.</li><li>Ensuring a safe working environment and compliance with safety regulations.</li><li>Termination and Offboarding:</li><li>Managing employee separations and exit interviews.</li><li>Conducting exit interviews to gather feedback and insights.</li><li>Handling documentation related to terminations.</li></ul>Job Type: Full-timeWork Location: In person

HR Executive

Al Safadi Hospitality

<div>
 
 Location: Dubai, UAE
 
 
 
 
 
 
 About Al Safadi Hospitality
 
 
 
 
 
 
 Al Safadi Hospitality is one of the UAE's leading Lebanese hospitality groups, renowned for delivering authentic Lebanese cuisine and exceptional guest experiences. With a growing portfolio of restaurants and over 1,000 employees, we are committed to operational excellence, innovation, and creating a workplace where our people can thrive.
 
 
 
 
 
 As we continue to grow, we are looking for a passionate and experienced Senior HR Specialist to join our Human Resources team.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 Employee Relations
 
 
 
 . Manage employee relations cases, workplace investigations, disciplinary actions, and grievances.
 
 
 . Advise managers on employee relations matters and ensure the consistent application of company policies.
 
 
 . Ensure compliance with UAE Labour Law and company policies.
 
 
 . Prepare investigation reports, disciplinary documentation, and recommendations.
 
 
 . Support the development, implementation, and continuous improvement of HR policies and procedures.
 
 
 
 
 
 
 Recruitment &amp; Hiring
 
 
 
 . Partner with hiring managers throughout the recruitment and selection process.
 
 
 . Conduct competency-based interviews and assess shortlisted candidates.
 
 
 . Evaluate candidates and provide hiring recommendations based on business and role requirements.
 
 
 . Participate in final interviews for key positions to ensure the selection of the best talent.
 
 
 . Support hiring managers in making informed and objective hiring decisions.
 
 
 
 
 
 
 Learning &amp; Development
 
 
 
 . Develop and deliver training initiatives that support employee performance, operational excellence, and continuous development.
 
 
 . Identify training needs and recommend learning solutions to address business and operational requirements.
 
 
 . Evaluate the effectiveness of training programs and recommend improvements where needed.
 
 
 . Performance Management &amp; Development
 
 
 . Coordinate and support the Company's annual performance appraisal cycle.
 
 
 . Monitor appraisal completion and follow up with managers to ensure timely completion.
 
 
 . Prepare and monitor Performance Improvement Plans (PIPs), Individual Development Plans (IDPs), and Personal Development Plans (PDPs) in partnership with managers.
 
 
 . Coach managers on performance management, employee development, and follow-up actions.
 
 
 . Monitor employee progress and provide recommendations to support performance improvement and career development.
 
 
 
 
 
 
 Offboarding
 
 
 
 . Manage the end-to-end offboarding process in accordance with Company policy and UAE Labour Law.
 
 
 . Conduct exit interviews and provide insights and recommendations based on employee feedback.
 
 
 . Process employee separations in the HR system and ensure all offboarding activities are completed accurately and on time.
 
 
 . Coordinate with internal departments to ensure a smooth and compliant separation process.
 
 
 . Prepare offboarding reports and identify trends to support employee retention initiatives.
 
 
 
 
 
 
 Requirements
 
 
 
 . Bachelor's degree in Human Resources, Business Administration, or a related field.
 
 
 . Minimum 5 years of progressive HR experience, including Employee Relations, Performance Management, and Recruitment.
 
 
 . Strong knowledge of UAE Labour Law.
 
 
 . Proven experience handling workplace investigations, disciplinary actions, employee grievances, and conflict resolution.
 
 
 . Experience conducting competency-based interviews and supporting hiring decisions.
 
 
 . Experience developing and delivering employee training programs.
 
 
 . Experience managing performance appraisal cycles, PIPs, IDPs, and PDPs.
 
 
 . Experience managing employee offboarding and conducting exit interviews.
 
 
 . Fluent in Arabic and English (spoken and written) &ndash; Mandatory.
 
 
 . Hospitality or F&amp;B experience is highly preferred.
 
 
 . Excellent communication, interviewing, facilitation, coaching, and report-writing skills.
 
 
 . Strong analytical and problem-solving abilities.
 
 
 . High level of professionalism, integrity, confidentiality, and sound judgment.
 
 
 . Ability to build strong relationships and influence stakeholders across all levels of the organization.
 
</div>

Senior HR Specialist (Arabic Speaker)

Northwest Clinic Day Surgical 

We are seeking for an active experienced HR officer who proactively works towards achieving departmental objectives and company goals. The ideal candidate will have to look over all human resource functions with the adoption of new technology; along with build employee relations at all levels and bring in efficiency.Job Responsibilities:<ul><li>1. Employee Onboarding &amp; Employment</li><li>Manage recruitment and hiring processes.</li></ul>2. Visa &amp; Government Relations<ul><li>Process employment visas, renewals, cancellations, and status changes.</li><li>Coordinate medical fitness tests for visa processing.</li><li>Maintain compliance with UAE labour and immigration regulations.</li><li>Manage employee records required by the Ministry of Labour (MOHRE).</li></ul>3. Employee Documentation<ul><li>Maintain complete employee personnel files.</li><li>Ensure all staff documents are updated and compliant with MOHRE requirements.</li><li>Issue salary certificates, employment certificates, and other HR letters upon request.</li><li>Manage employee information within the WebHR system.</li></ul>4. Professional Licensing &amp; Compliance<ul><li>Process and renew DHA professional licenses.</li><li>Coordinate DHA examinations and licensing requirements for healthcare professionals.</li><li>Schedule and monitor Basic Life Support (BLS) certification and renewals.</li><li>Manage professional malpractice insurance for clinical staff.</li><li>Track expiry dates for licenses, certifications, and mandatory training.</li></ul>5. Payroll &amp; Employee Administration<ul><li>Coordinate employee information required for payroll.</li><li>Process salary certificates and employment verification letters.</li><li>Maintain accurate employee attendance and leave records (where applicable).</li></ul>6. GPSSA<ul><li>Coordinate GPSSA processes.</li><li>Maintain records and follow up on legal requirements.</li><li>Support management in employee related initiatives.</li></ul>7. Meetings &amp; Internal Coordination<ul><li>Organize doctors' meetings.</li><li>Coordinate weekly Wednesday management meetings.</li><li>Prepare meeting agendas, minutes, and follow-up action items.</li><li>Communicate HR announcements and policy updates.</li></ul>8. Vendor &amp; Contract Management<ul><li>Manage service contracts including:</li><li>Pest control</li><li>Laundry services</li><li>General waste disposal</li><li>Water tank cleaning</li><li>Monitor contract renewals and vendor performance.</li><li>Coordinate with vendors to ensure uninterrupted services.</li></ul>9. HR Compliance<ul><li>Ensure compliance with UAE Labour Law, DHA regulations, and clinic policies.</li><li>Monitor expiry dates of visas, labour cards, contracts, licenses, malpractice insurance, and certifications.</li><li>Maintain confidential employee records.</li><li>Support audits and regulatory inspections by ensuring documentation is complete and up to date.</li></ul>10. General HR Support<ul><li>Provide guidance to employees on HR policies and procedures.</li><li>Respond to employee HR-related queries.</li><li>Support management with workforce planning and HR reporting.</li><li>Maintain accurate HR records and generate reports as required.</li><li>Coordinate interviews and candidate selection.</li><li>Negotiate salary packages and employment terms.</li><li>Prepare and issue employment offers and appointment letters.</li><li>Process labour contracts and employment contracts.</li><li>Ensure smooth onboarding of new employees.</li></ul>Knowledge and Skills:<ul><li>Strong written and verbal English communication skills.</li><li>Analytical decision making and problem-solving ability.</li><li>Knowledge of UAE labor law and HR policies.</li></ul>Job qualifications and requirements:Bachelors or Masters with majors in Human Resource.With at least 1 or 2 years of experience in health care sector.Job Type: Full-timePay: From AED5,000.00 per monthWork Location: In person

Marriott International

<div>Additional Information 
Job Number26094272 
Job CategoryProcurement, Purchasing, and Quality Assurance 
LocationMarasi Drive, Dubai, United Arab Emirates, United Arab Emirates, 191984 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>JOB SUMMARY 
Implements quality assurance processes and verifies training and development activities are strategically linked to the company&rsquo;s mission, vision, brand standards, and targets customer needs. Verifies employee satisfaction and focuses on continuous improvement at the property level. This position champions the Quality function and builds support for change. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li></ul>
OR
<ul><li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li></ul> 
Essential Experience
<ul><li>Experience and/or knowledge of hotel business.</li></ul>
<ul><li>Ability to understand quality management practices and teaches to others.</li></ul>
<ul><li>Ability to understand data collection methods.</li></ul>
<ul><li>Knowledge of budget preparation and the control of costs.</li></ul>
<ul><li>Working knowledge of statistical measurement tools.</li></ul>
<ul><li>Effective presentation skills.</li></ul>
<ul><li>Detail orientation and analytical</li></ul>
Desirable Experience
<ul><li>Operations background &ndash; depending on hotel facilities, a rooms or f&amp;b background may be preferred</li></ul>
<ul><li>Previous training in guest relations.</li></ul>
<ul><li>Previous experience using database, word processing, spreadsheet, graphic and statistical computer applications.</li></ul>
<ul><li>Experience/trained in Six Sigma or TQM</li></ul> 
CORE WORK ACTIVITIES 
Managing Quality Assurance Goals
<ul><li>Attends daily executive committee meetings to give real time updates on hotel performance, address guest incidences and attends monthly department meetings to enhance quality training.</li></ul>
<ul><li>Presents and shares weekly analysis on defect trends, guest feedback and provides recommendations on focus areas.</li></ul>
<ul><li>Coordinates a weekly quality meeting focusing on guestVoice, top incidents, and business standard audits.</li></ul>
<ul><li>Records, tracks, and communicates the progress of quality related activities in the hotel to executive committee members, managers, associates, and the corporate office.</li></ul>
<ul><li>Facilitates problem solving meetings to verify the systematic process is adhered to and quality tools are used, with the intent to achieve resolution.</li></ul>
<ul><li>Facilitates process improvement teams, verifying use of the systematic processes, and improvement is achievable and measurable.</li></ul>
<ul><li>Immerses in operations to better understand issues/defects faced on the ground.</li></ul>
<ul><li>Drives several initiatives for business standard audits and guestvoice.</li></ul>
<ul><li>Conducts monthly audit to verify compliance with company and brand standards.</li></ul>
<ul><li>Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</li></ul>
<ul><li>Directs property quality efforts to address critical customer requirements.</li></ul>
<ul><li>Completes other reasonable duties as requested by leadership.</li></ul> 
Executing Quality Training Programs
<ul><li>Partners with Learning &amp; Development (L&amp;D) to train executive committee members and managers on problem solving, process improvement, and strategic planning techniques.</li></ul>
<ul><li>Develops specific training designed to improve service performance.</li></ul>
<ul><li>Drives brand values and philosophy in all training and development activities.</li></ul>
<ul><li>Partners with L&amp;D team to verify transfer of learning in the hotel/classroom takes place.</li></ul>
<ul><li>Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.</li></ul>
<ul><li>Partners with HR on hotel recognition program for associates to recognize associates for involvement in the quality process.</li></ul> 
Managing Quality Tools
<ul><li>Verifies that management practices at all levels are aligned with quality tools.</li></ul>
<ul><li>Verifies the tools for continuous improvements are in place and being utilized.</li></ul>
<ul><li>Uses data collection methods to identify, compile, display, track, and analyze defect trends.</li></ul> 
Managing the Guest Experience
<ul><li>Reviews guest feedback with leadership team and verifies appropriate corrective action is taken.</li></ul>
<ul><li>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li></ul>
<ul><li>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction.</li></ul>
<ul><li>Supports operational leaders in the response and handling of guest feedback, problems, and complaints on various platforms (social media, TripAdvisor, etc.).</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Director of Quality and Training - The St. Regis Downtown Dubai

Explore 152+ Guest relations officer in Dubai this August. Find roles across top companies and apply now to boost your career.

152 guest relations officer jobs In Dubai

Guest Relations Executive (Office-Based) – Holiday Homes, Dubai

Employee Relations Officer

HR Officer

HR Executive

Senior HR Specialist (Arabic Speaker)

HR Officer

Director of Quality and Training - The St. Regis Downtown Dubai