hr executive

receptionist

hr manager

front desk receptionist

front office supervisor

guest relations officer

AraBnB Vacation Home Rentals

&#10024; Key Responsibilities&#10024;&#10024;Guest ExperienceConduct smooth in-person check-ins and check-outsAssist guests with luggage, access, parking guidance, and basic orientationRespond professionally and promptly to guest needs and on-site questionsRepresent the Arabnb Homes brand with excellent communication and hospitality&#10024;Property OperationsPerform scheduled inventory checks in all apartments (linens, amenities, supplies)Install and replace items such as name plates, diffusers, decor pieces, basic fixturesSupport maintenance visits and coordinate with our in-house technicianConduct basic troubleshooting (WiFi resets, simple fixes, lock issues, etc.)&#10024;Quality ControlInspect apartments after cleaning to ensure Arabnb Homes&rsquo; standardsReport damages, missing items, or cleanliness issuesVerify that linens, toiletries, and amenities are correctly stockedEnsure apartments remain guest-ready at all times&#10024;Logistics &amp; Coordination&#10024;Pickup and drop-off of items between unitsAssist the operations manager with daily tasksUpdate task trackers and maintain consistent communicationEnsure smooth coordination between cleaning teams, maintenance, and VAs&#10024; RequirementsStrong English communication (spoken &amp; written)Professional and friendly guest-facing attitudeProactive, reliable, and able to work independentlyBasic knowledge of maintenance or willingness to learnValid UAE driving license + familiarity with Dubai roadsPrevious experience in hospitality, customer service, or Airbnb preferred&#11088; What We OfferCompetitive salary (5,000&ndash;6,000 AED)Work visa &amp; benefitsA growing company with strong career development potentialSupportive team environmentOpportunities to learn hospitality operations at a professional level&#10024;Language:<ul><li>English&ndash;Arabic bilingual proficiency is required.</li></ul>Job Type: Full-timePay: AED5,000.00 - AED6,000.00 per month

Guest Relations Officer

AW Rostamani

<div><div>AW Rostamani Group is a leading multi-sector family business in the Middle East, driven by a legacy of over seven decades. Its operations span across a diverse range of sectors including automotive, real estate, retail, lighting solutions, travel, logistics, agritech and sustainable packaging, the Group serves over 155,000 customers and 24,000 businesses annually, supported by a diverse team of more than 3,000 employees. 
</div><div></div> 
<div>Guided by its purpose to enrich lives across generations, AW Rostamani Group is dedicated to building purposeful businesses that meaningfully impacts people, industries and the planet. By Championing innovation, sustainability, and progress, AW Rostamani Group leads transformative change - creating a future where opportunity and progress go hand in hand. 
</div><div></div> 
<div>Rooted in its rich legacy and guided by its values, AW Rostamani Group continues to lead with focus on the future, nurturing partnerships and delivering excellence across its operations. 
</div><div></div> 
<div>For more information, visit www.awrostamani.com .</div></div>
 <div><div>AWR Automotive, a flagship vertical of AW Rostamani Group, has been shaping the future of transportation in the Middle East for over five decades. Previously known as Arabian Automobiles, the company represents leading global brands, including Nissan, INFINITI, and Renault, exclusively in Dubai and the Northern Emirates, while Zeekr, Chery, and Smart are offered across the UAE. Beyond vehicle sales and services, AWR Automotive is driving innovation with flexible mobility solutions through its homegrown brands like Shift and Subscribe Me. 
</div><div></div> 
<div>Rooted in AW Rostamani Group's legacy of excellence, AWR Automotive embodies the Group&rsquo;s commitment to intelligent and sustainable mobility, continuously delivering value to over 155,000 customers annually. Together with its partners, the company pioneers electric mobility and sustainable solutions, fostering a smarter, greener future for the region. 
</div><div></div> 
<div>For more information, visit www.awrostamani.com .</div></div>

Guest Relations officer

Hyatt

<div><div>Summary<div>
You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Services Officer - Front Office is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division.</div></div><div>
Qualifications<div>
Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.</div></div></div>

GUEST SERVICES OFFICER - FRONT OFFICE

Naik Foundation

Position OverviewThe Guest Relations Executive is responsible for delivering exceptional customer service by ensuring a warm welcome, prompt assistance, and personalized attention to all guests. This role involves coordinating with various departments, addressing guest concerns, and enhancing overall guest satisfaction.Key Responsibilities<ul><li>Greet guests warmly and ensure a smooth check-in and check-out process.</li><li>Act as the main point of contact for guest inquiries, requests, and feedback.</li><li>Handle guest complaints professionally and ensure timely resolution.</li><li>Maintain accurate records of guest information, preferences, and service history.</li><li>Coordinate with housekeeping, food &amp; beverage, front office, and other departments to fulfill guest needs.</li><li>Assist in the preparation and execution of guest engagements, events, and VIP arrivals.</li><li>Promote hotel services, facilities, and special offers to enhance guest experience.</li><li>Monitor guest satisfaction levels through surveys and direct feedback.</li><li>Maintain lobby appearance and ensure a welcoming environment.</li><li>Follow company service standards, protocols, and hospitality guidelines.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Hospitality Management or related field (preferred).</li><li>Proven experience in guest services, front office, or customer service roles.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>Professional appearance, positive attitude, and customer-oriented mindset.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Familiarity with hotel PMS software , Opera is an advantage.</li><li>Fluency in English; additional languages are a plus.</li></ul>Key Competencies<ul><li>Customer service excellence</li><li>Relationship management</li><li>Attention to detail</li><li>Time management</li><li>Team collaboration</li><li>Empathy and patience</li></ul>Job Types: Full-time, Permanent

Guest Relation Executive

The Lana, Dubai - Dorchester Collection

<div>
 
 Hotel
 
 
 
 The Lana
 
 
 
 Division &amp; Department
 
 
 
 Rooms - Guest Relations
 
 
 
 Job Title
 
 
 
 Guest Experience Coordinator
 
 
 
 Contract Type
 
 
 
 Permanent
 
 
 
 Status
 
 
 
 Full time
 
 
 
 Position Overview
 
 
 
 We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. An eclectic grouping who really care about each other and our guests; where belonging transcends all else. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people &ndash; our Legends &ndash; to live our vision &ndash;Treasured by Guests, Cherished by Employees, Celebrated Worldwide.
 
 
 Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process.
 
 
 We care about your career and are known for having the absolute best people in the industry. When you join us as a Guest Experience Coordinator you start a unique opportunity to become celebrated as the very best in your field. You&rsquo;ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.
 
 
 
 What You'll Get
 
 
 
 As a Guest Experience Coordinator at The Lana, Dorchester Collection Dubai here are just some of the great benefits you will receive:
 
 
 <ul>
 <li>
 Competitive Salary Package
 </li>
 <li>
 World-class Development Opportunities
 </li>
 <li>
 Complimentary stays with breakfast included in our sister Dorchester Collection hotels.
 </li>
 <li>
 50% off at bars and restaurants within all of our sister Dorchester Collection hotels
 </li>
 <li>
 Meals on Duty
 </li>
 <li>
 Private Medical Insurance
 </li>
 <li>
 Life Insurance
 </li>
 <li>
 Flight Allowance every 24 months
 </li>
 <li>
 Shared Company Accommodation
 </li>
 <li>
 Company provided transportation to and from work
 </li>
 <li>
 Uniform provided by the Company with complimentary laundry
 </li>
 <li>
 Service Charge
 
 
 </li>
 </ul>
 
 What You'll Do
 
 
 
 You&rsquo;ll love what you do and take pride in delighting our guests:
 
 
 <ul>
 <li>
 You will greatly contribute to the processes and activities that create and promote the Dorchester Collection culture, values and bring the Company Philosophy &ldquo;We Care&rdquo; to life ensuring our employees and guests receive nothing but the best experience.
 </li>
 <li>
 You will own the pre arrival experience becoming the first point of contact for our guest after the booking has been made.
 </li>
 <li>
 You will act as an air traffic controller for all incoming guest requests and cases. Managing the hotel inventory by allocating the right room to the right guest at the right time. You will proactively manage all administrative and technical requirements to ensure seamless guest experience.
 </li>
 <li>
 You will ensure guest requests, room allocation, recognition delivery, and additional administration are executed timely, seamlessly and accurately.
 </li>
 <li>
 You will own the creation and distribution of operational tasks and you will own the system business rules for service requests.
 </li>
 <li>
 Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Guest Experience Coordinator, you&rsquo;ll have the opportunity to bring these to life and continue to create our legacy.
 
 
 </li>
 </ul>
 The items shared are the essence of a day in the life of a Guest Experience Coordinator, but we&rsquo;ll make sure you are provided with specifics on how we care for our hotel.
 
 
 
 What You'll Bring
 
 
 
 <ul>
 <li>
 Bring your unique personality and enthusiasm to both the role and the team, making a positive impact every day.
 </li>
 <li>
 You are focused on process improvement, meticulous with details, and persistent in follow-up to ensure excellence.
 </li>
 <li>
 Clear communication is the backbone of our success. You possess outstanding communication skills, paired with a strong sense of customer service and business ethics.
 </li>
 <li>
 English is our primary language, and you can communicate confidently and effectively in it.
 </li>
 <li>
 Previous experience in Front Desk, Guest Relations, or Concierge is preferred.
 </li>
 <li>
 A high level of English and proficiency in the local hotel language are essential; additional languages are a plus.
 </li>
 <li>
 Familiarity with systems such as Microsoft Dynamics, Opera, HotSOS, and Spa Soft is highly advantageous.
 
 
 </li>
 </ul>
 
 Position location
 
 
 Job Location
 
 
 
 United Arab Emirates
 
 
 
 Location
 
 
 
 Dubai
</div>

Guest Experience Coordinator

Elite Bricks Real Estate Brokers LLC

Join Dubai&rsquo;s Fastest-Growing Real Estate Brokerage &ndash; Elite Bricks Real Estate Brokers LLC!Are you a driven, confident, and results-oriented real estate professional? Take your career to new heights in Dubai&rsquo;s dynamic property market with Elite Bricks Real Estate Brokers LLC, where your experience, negotiation skills, and proven track record can unlock even greater success.What We Offer:<ul><li>Uncapped Commission &ndash; limitless earning potential</li><li>Daily Verified Leads &amp; Exclusive Listings</li><li>Full Marketing, Admin &amp; CRM Support</li><li>Ongoing Training, Coaching &amp; Mentorship</li><li>Visa &amp; Medical Insurance Provided</li><li>Rewards, Incentives &amp; Fast-Track Career Growth</li></ul>Who We&rsquo;re Looking For&#10004; Excellent communication, negotiation, and presentation skills &#10004; Ambitious, disciplined, and results-driven &#10004; Currently in Dubai or willing to relocate (overseas candidates welcome) &#10004; Experience in Real Estate, Sales, Customer Service, Airlines, or Hospitality (Front Office / Guest Relations) &#10004; Strong personality, polished appearance, and a professional, trustworthy attitudeLocation: Are you a driven, confident, and results-oriented real estate professional? Take your career to new heights in Dubai&rsquo;s dynamic property market with Elite Bricks Real Estate Brokers LLC, where your experience, negotiation skills, and proven track record can unlock even greater success.Dubai &ndash; Prime LocationImportant Notes<ul><li>In-person interviews are held only in Dubai</li><li>Priority is given to candidates with prior real estate experience.</li></ul>At Elite Bricks, we don&rsquo;t just sell properties &mdash; we build careers, growth, and futures.Job Type: Full-time

Senior Property Consultant

DELANO

Summary
The Concierge is responsible for providing personalized, high-quality service to guests by assisting with a variety of requests, from booking reservations and transportation to providing recommendations for local attractions. This role ensures that each guest has a seamless and memorable stay by offering expert advice, arranging services, and attending to guest needs promptly.
Responsibilities
<ul>
 <li>Greet guests upon arrival and proactively offer assistance with any inquiries or special requests.</li>
 <li>Provide detailed information about the hotel s amenities, services, and policies.</li>
 <li>Respond to guest inquiries in person, over the phone, or via email, ensuring prompt and professional communication.</li>
 <li>Anticipate guest needs and tailor services to individual preferences, including room upgrades, dining reservations, and special occasions.</li>
 <li>Arrange transportation services, including taxis, private cars, and airport transfers.</li>
 <li>Provide personalized recommendations for local restaurants, attractions, entertainment, shopping, and activities.</li>
 <li>Make and confirm reservations for guests at restaurants, events, tours, and other local activities.</li>
 <li>Coordinate bookings for hotel amenities such as spa treatments, tours, or exclusive hotel experiences.</li>
 <li>Ensure guests are kept informed about reservation details and any changes or updates.</li>
 <li>Handle any issues or complaints guests may have, addressing concerns promptly and efficiently to ensure guest satisfaction.</li>
 <li>Offer solutions and alternatives for any requests or situations that may arise during a guest s stay.</li>
 <li>Coordinate with various hotel departments and external vendors to ensure all event details are executed seamlessly.</li>
 <li>Maintain an organized and efficient concierge desk or area, ensuring that all tools, brochures, and materials are up to date and accessible for guest use.</li>
 <li>Stay informed about hotel promotions, seasonal offerings, and new local attractions to provide the best advice to guests.</li>
 <li>Build rapport with guests, remembering their preferences and providing a personalized experience to encourage repeat visits.</li>
 <li>Maintain relationships with local service providers, vendors, and attractions to secure exclusive guest benefits and discounts.</li>
 <li>Keep current on local events, festivals, shows, and activities that guests may be interested in.</li>
 <li>Stay informed about the hotel s policies, services, and offerings to ensure accurate and helpful information is shared with guests.</li>
 <li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property</li>
</ul>

Concierge

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