administrative assistant

hr manager

sales coordinator

hr executive

administration assistant

guest relations officer

IIQAF

<div>Location: Dubai, UAE 
Industry: Construction 
Job Type: Full-Time 
Salary: AED 7,500 &ndash; AED 8,000 per month
<h3 class="jobSectionHeader">Job Overview</h3>
IIQAF Group is seeking a professional and customer-focused Guest Relations Officer to manage client interaction and front-facing services within our construction projects and corporate offices in Dubai. The ideal candidate will act as the primary point of contact for visitors, clients, contractors, and stakeholders, ensuring a positive and professional company image.
This role is ideal for candidates searching for Guest Relations Officer jobs in Dubai, Client Relations Officer UAE, Front Office Construction jobs, or Customer Service Officer &ndash; Construction Industry.
<h3 class="jobSectionHeader">Key Responsibilities</h3>
<ul><li>Greet and assist clients, visitors, contractors, and stakeholders professionally</li><li>
Manage front desk operations and corporate reception activities</li><li>
Handle client inquiries, complaints, and service requests efficiently</li><li>
Coordinate meetings between project managers, engineers, and clients</li><li>
Maintain visitor logs, access records, and site entry documentation</li><li>
Support customer satisfaction initiatives and client relationship management</li><li>
Assist in organizing corporate events, project meetings, and site visits</li><li>
Ensure compliance with company policies and site security procedures</li></ul>
<h3 class="jobSectionHeader">Required Skills &amp; Qualifications</h3>
<ul><li>Proven experience as a Guest Relations Officer, Client Relations Officer, or Front Office Executive</li><li>
Background in construction, real estate, or corporate environments preferred</li><li>
Excellent communication and interpersonal skills</li><li>
Strong problem-solving and customer service abilities</li><li>
Professional appearance and presentation skills</li><li>
Ability to handle high-profile clients and VIP visitors</li></ul>
<h3 class="jobSectionHeader">Preferred Qualifications</h3>
<ul><li>Experience in construction project offices or developer companies in UAE</li><li>
Knowledge of CRM systems and customer service tools</li><li>
Multilingual skills (Arabic is an advantage)</li></ul>
<h3 class="jobSectionHeader">Why Join IIQAF Group</h3>
<ul><li>Competitive salary: AED 7,500 &ndash; AED 8,000 per month</li><li>
Professional corporate role within Dubai&rsquo;s growing construction sector</li><li>
Opportunity to work with high-profile projects and clients</li><li>
Career growth in client relations and corporate services</li><li>
Structured and supportive work environment</li></ul></div>

Guest Relations Officer

TASC Outsourcing

<div>
 <ul>
 <li>
 
 Role - Guest Relations Officer
 
 </li>
 <li>
 
 Location - Across Dubai
 
 </li>
 <li>
 
 Salary - 3000-4000 AED+Transportation
 
 </li>
 <li>
 
 Type - Outsourced
 
 </li>
 <li>
 
 Contract - Long Term
 
 </li>
 <li>
 
 Working days/Time - 6 days working(Rotational Shift)Night Shift
 
 </li>
 </ul>
 
 
 
 
 Key Responsibilities
 
 
 Customer Engagement
 
 <ul>
 <li>
 Approach and engage customers to promote games and activities.
 </li>
 <li>
 Explain game rules, features, and prize structures clearly.
 </li>
 <li>
 Encourage participation and upsell gaming packages or promotions.
 </li>
 </ul>
 
 Sales &amp; Promotion
 
 <ul>
 <li>
 Achieve daily participation and revenue targets.
 </li>
 <li>
 Promote ongoing offers, events, and loyalty programs.
 </li>
 <li>
 Assist in promotional campaigns and special events.
 </li>
 </ul>
 
 Operational Support
 
 <ul>
 <li>
 Ensure gaming areas are clean, organized, and visually appealing.
 </li>
 <li>
 Support basic setup and monitoring of gaming stations.
 </li>
 <li>
 Coordinate with the operations team to ensure smooth functioning of games.
 </li>
 </ul>
 
 Customer Service
 
 <ul>
 <li>
 Address customer inquiries and provide assistance when required.
 </li>
 <li>
 Handle minor concerns professionally and escalate issues if needed.
 </li>
 <li>
 Ensure customers have a positive and memorable experience.
 </li>
 </ul>
 
 Regards
 
 
 TASC Recruitment Team
 
</div>

Aurora Stays Holiday Homes Rental LLC

Holiday Homes Manager &amp; Guest Relations Officer About Aurora: Aurora is a premier holiday homes company in the heart of Dubai. We are dedicated to delivering impeccable short-term rental experiences, making every guest feel right at home while introducing them to the unique charm of Dubai.Responsibilities:Operations &amp; Management: Oversee the daily operations of our holiday homes, ensuring properties are in pristine condition and meet Aurora's high standards.Guest Relations: Act as the primary contact for guests. Assist them with any requests, questions, or concerns before, during, and after their stay. Provide detailed information about our properties, services, and the local area. Handle complaints and issues, ensuring guest satisfaction and upholding the company's reputation. Keep records of guest interactions, transactions, comments, and complaints. Promote and upsell additional services and experiences offered by Aurora.Booking &amp; Reservations: Manage all aspects of bookings using property management software and ensure smooth check-ins and check-outs.Feedback Handling: Monitor guest feedback, address concerns promptly, and implement measures to improve guest satisfaction.Team Collaboration: Work closely with housekeeping, maintenance, and other teams to ensure the optimal guest experience. Schedule and supervise cleaning tasks for changeovers.The ideal candidate will have the following:<ul><li>Previous experience in holiday home management, guest relations, or a similar role in the hospitality sector. (required)</li><li>Outstanding organizational, leadership, and customer service skills.</li><li>Proficient in using property management software.</li><li>Exceptional communication skills in English; knowledge of additional languages is a bonus.</li><li>Familiarity with Dubai's attractions, culture, and local hotspots.</li><li>Problem-solving attitude, with the ability to gracefully manage challenging situations.</li><li>Flexible mindset, holiday homes business operates on a 24/7 basis. (day offs are provided)</li><li>UAE driving license (required)</li><li>Own car (preferred, but not required)</li></ul>What We Offer at Aurora:Competitive Salary: A market-aligned compensation package that recognizes your experience and skills.Flexible Work Schedule: The possibility for flexible working hours ensuring a work-life balance.Career Growth: Opportunities for personal and professional development in a rapidly-growing company.Dynamic Work Environment: A diverse and inclusive work culture where innovation is encouraged and efforts are celebrated.Training Programs: Access to training sessions, workshops, and seminars to enhance job-related skills.Team Building: Regular team outings, dinners, and events to foster teamwork.Strategic Location: Work in the heart of Dubai, close to public transport and major attractions.Supportive Management: A management team that prioritizes employee well-being, feedback, and continuous improvement.Vacation &amp; Time Off: Generous annual leave policy, including holidays, sick leave, and personal days.Job Type: Full-timeApplication Question(s):<ul><li>Salary expectation:</li><li>Where did you work before in the Holiday Homes industry? List your previous companies based in Dubai.</li><li>Did you answer all questions listed? If you don't have relevant experience please don't apply.</li></ul>Experience:<ul><li>Holiday Homes (in Dubai): 3 years (Preferred)</li></ul>Language:<ul><li>Arabic (Preferred)</li></ul>License/Certification:<ul><li>UAE driving license (Preferred)</li></ul>

Holiday Homes Guest Relations Officer

Sofitel

<div>Company Description 
Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.
Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.
With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment &ldquo;Where life lives&rdquo; and indulge in excellence.
The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L&rsquo;Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges. 
Job Description 
<ul><li>
Warmly welcome guests upon arrival, assist with registration, and ensure smooth check-in/check-out procedures.</li><li>
Verify guest preferences, ensuring that room assignments and special requests are met.</li><li>
Offer a seamless departure process by handling check-out swiftly, ensuring all accounts are accurately settled.</li><li>
Handle guest inquiries, requests, and complaints with the utmost professionalism, responding promptly and efficiently.</li><li>
Offer tailored recommendations about hotel services, local attractions, and events to enhance the guest experience.</li><li>
Manage guest expectations and resolve any issues or concerns to ensure complete satisfaction.</li><li>
Accurately manage room assignments and keep guest profiles updated.</li><li>
Process billing and payments, including cash, credit cards, and digital transactions, ensuring correctness and confidentiality.</li><li>
Resolve billing discrepancies with efficiency, providing clarity on charges as needed.</li><li>
Handle reservation modifications, cancellations, and special requests while ensuring the availability of preferred accommodations.</li><li>
Keep the reservations system up-to-date, ensuring accuracy and maximizing room occupancy.</li><li>
Work closely with the Sales and Reservations team to confirm guest bookings and accommodate last-minute changes.</li><li>
Provide concierge services by helping guests with transportation, restaurant reservations, spa appointments, tickets to events, and other special requests.</li><li>
Proactively anticipate guest needs and provide personalized service, such as arranging surprise amenities or requests for special occasions.</li><li>
Maintain thorough knowledge of hotel amenities, services, and operational procedures to provide accurate information to guests.</li><li>
Stay informed about local attractions, restaurants, and events, and provide informed recommendations to enhance guests&rsquo; stays.</li><li>
Work cohesively with other departments such as Housekeeping, Engineering, and F&amp;B to address guest needs and resolve any service issues.</li><li>
Assist team members during peak hours and high-demand periods, maintaining a calm and professional demeanor.</li><li>
Ensure the front desk area is clean, organized, and welcoming at all times.</li><li>
Handle administrative tasks such as filing, sorting, and data entry as needed.</li><li>
Follow hotel policies, procedures, and safety standards, ensuring the well-being of guests and team members.</li><li>
Monitor security systems and report any suspicious activity or safety concerns to appropriate departments.</li></ul> 

Qualifications 
<ul><li>
Previous experience in hospitality or customer service, preferably in a luxury hotel or 5-star environment.</li><li>
Experience with property management systems (PMS) or hotel reservation software is highly preferred.</li><li>
Excellent communication and interpersonal skills with the ability to manage challenging situations calmly and professionally.</li><li>
Strong multitasking abilities and the capacity to handle high-pressure situations.</li><li>
Problem-solving skills with the ability to find creative solutions to guest concerns.</li><li>
Exceptional attention to detail, ensuring high standards of service and accuracy in billing and room assignments.</li><li>
High school diploma or equivalent required; a degree in hospitality management or related fields is a plus.</li><li>
Proficiency in English; additional languages such as Spanish, French, or Mandarin are a significant advantage.</li><li>
Experience using property management systems (PMS), reservations software, and basic office software (Word, Excel, Outlook).</li><li>
Ability to operate hotel phone systems, fax, and other office equipment.</li></ul></div>

Guest Services Officer - Night Shift (Arabic Speaker)

Marriott International

<div>Additional Information 
Job Number26019833 
Job CategoryRooms &amp; Guest Services Operations 
LocationBvlgari Resort Dubai, Jumeirah Bay Island, Dubai, United Arab Emirates, United Arab Emirates, 72223 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div>Marriott International bietet als Arbeitgeber Chancengleichheit, eine Willkommenskultur und vielf&auml;ltige M&ouml;glichkeiten zur beruflichen Weiterentwicklung. Wir f&ouml;rdern aktiv ein Umfeld, in dem die einzigartigen Hintergr&uuml;nde unserer Mitarbeitenden wertgesch&auml;tzt werden. Unsere gr&ouml;&szlig;te St&auml;rke liegt in der Vielfalt der Kulturen, Talente und Erfahrungen unserer Mitarbeitenden. Wir verpflichten uns zur Nichtdiskriminierung in Bezug auf gesch&uuml;tzte Merkmale, einschlie&szlig;lich Behinderung, Veteranenstatus oder andere durch geltendes Recht gesch&uuml;tzte Merkmale.
Unsere exklusiven Bulgari Hotels &amp; Resorts wurden in Zusammenarbeit mit dem Juwelier und Luxusproduktdesigner Bulgari entwickelt und befinden sich in den wichtigsten kosmopolitischen Metropolen und an luxuri&ouml;sen Resort-Reisezielen. Treten Sie unserem Team bei und leisten Sie einen Beitrag, um G&auml;sten spannende Erlebnisse mit dem zeitlosen Glamour und dem Erbe der Marke Bulgari zu erm&ouml;glichen. Bei Bulgari Hotels &amp; Resorts werden Sie Teil des Markenportfolios von Marriott International. Hier k&ouml;nnen Sie Ihr Bestes geben, Ihre Bestimmung finden, einem fantastischen globalen Team angeh&ouml;ren und das Beste aus sich herausholen.</div></div>

Agent-Front Desk

The First Group Hospitality

<div>Overview:

Nestled in Dubai Marina, The First Collection Marina provides a chic urban escape with stunning views and premium facilities with 493 guest rooms and suites. Guests can relax in the rooftop pool, rejuvenate at the spa, and enjoy exclusive access to Soluna Restaurants &amp; Beach Club on the Palm Jumeirah, encompassing both dining and beach club experiences. Ideal for travellers seeking a relaxed yet lively stay, this hotel captures the spirit of Dubai Marina.<div>
About The First Group Hospitality</div><div> 
The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.</div><div></div><div> 
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.</div><div></div><div> 
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.</div>
Job Description:
<div>
Job Summary:</div><div>
A Guest Relations Supervisor is responsible for managing the guest experience and ensuring that guests have a pleasant and enjoyable stay at a hotel or resort. They oversee a team of guest relations staff and work closely with other departments to ensure that guests' needs are met.</div><div></div><div> 
Responsibilities:</div><ul><li>
Managing the guest relations team and ensuring that all staff are trained and motivated to provide excellent customer service</li><li>
Overseeing the daily operations of the guest relations desk, including guest check-in and check-out, room assignments, and handling guest complaints and requests</li><li>
Monitoring guest satisfaction levels and taking appropriate action to address any issues or concerns</li><li>
Providing recommendations to guests for local attractions, restaurants, and other activities</li><li>
Collaborating with other departments, such as housekeeping and maintenance, to ensure that guests' needs are met in a timely and efficient manner</li><li>
Developing and implementing guest relations policies and procedures</li><li>
Assisting with the planning and execution of special events and activities, such as weddings and corporate meetings</li><li>
Maintaining guest relations records and generating reports on guest satisfaction levels and trends</li><li>
Handling billing disputes and ensuring that guest accounts are accurate and up-to-date</li><li>
Maintaining a professional appearance and demeanor at all times</li></ul>
Desired Skill &amp; Expertise:
<div>
Skills and Qualifications:</div><ul><li>
Bachelor's degree in hospitality management or related field; relevant work experience may be substituted for formal education</li><li>
Previous experience in guest relations, with a strong track record of providing excellent customer service</li><li>
Strong interpersonal and communication skills, with the ability to effectively communicate with guests and staff at all levels</li><li>
Excellent organizational and time-management skills, with the ability to prioritize and manage multiple tasks simultaneously</li><li>
Knowledge of hotel operations, including front desk procedures, housekeeping, and maintenance</li><li>
Proficient in Microsoft Office and other computer applications used in hospitality management</li><li>
Ability to work flexible hours, including evenings, weekends, and holidays as needed</li><li>
Strong problem-solving and decision-making skills, with the ability to resolve conflicts and handle emergency situations in a calm and effective manner</li><li>
Ability to maintain a high level of professionalism and confidentiality at all times</li></ul></div>

Guest Relations Supervisor

noon

<div>
 
 
 welcome to noon 🚀
 
 
 
 Government Relations Officer
 
 
 📍 Dubai, On-site
 
 
 👤
 
 (Emiratization Role)
 
 
 
 
 About noon
 
 
 
 noon is the region&rsquo;s leading consumer commerce platform, operating across e-commerce, food delivery, quick commerce, fintech, and fashion. Launched in 2017, we&rsquo;re still only 5% into our journey.
 
 
 
 Our mission:
 
 Ring every doorbell, every day.
 
 
 
 Role Overview
 
 
 
 We are hiring a
 
 Government Relations Officer
 
 to strengthen noon&rsquo;s engagement with government entities and regulatory authorities. This role will act as the primary liaison, ensuring regulatory compliance, smooth government coordination, and alignment with initiatives.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Build and maintain strong relationships with local government entities
 </li>
 <li>
 Coordinate permits, licenses, approvals, and official documentation
 </li>
 <li>
 Monitor regulatory updates and assess business impact
 </li>
 <li>
 Advise internal stakeholders on government requirements and compliance
 </li>
 <li>
 Represent noon in government meetings and official engagements
 </li>
 <li>
 Prepare reports and briefings for senior management
 </li>
 <li>
 Support advocacy initiatives aligned with Emiratization priorities
 </li>
 </ul>
 
 
 Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Public Policy, Law, Business Administration, or a related field
 </li>
 <li>
 3&ndash;5 years&rsquo; experience in government relations
 </li>
 <li>
 Strong knowledge of government structures, laws, and regulations
 </li>
 <li>
 Excellent communication and stakeholder management skills
 </li>
 <li>
 High level of professionalism, discretion, and integrity
 </li>
 <li>
 Fluent in
 
 Arabic and English
 
 </li>
 </ul>
 
 ✨
 
 This role is part of noon&rsquo;s Emiratization initiative
 
 
</div>

Government Relations Officer

Explore 265+ Guest relations officer in Dubai this February. Find roles across top companies and apply now to boost your career.

265 guest relations officer jobs In Dubai

Guest Relations Officer

Guest Relations Officer

Holiday Homes Guest Relations Officer

Guest Services Officer - Night Shift (Arabic Speaker)

Agent-Front Desk

Guest Relations Supervisor

Government Relations Officer