guest relations officer

Al-Futtaim

<div>Job Requisition ID: 177471
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day 


UAE National Part-Time Opportunity: Guest Relations Officer &ndash; Al Futtaim Toyota - Sheik Zayed Road 


Are you a UAE National looking for a part-time role in a dynamic and professional environment? ✨Al Futtaim Automotive is offering an exciting opportunity to join our team as a Guest Relation Officer &ndash; where you&rsquo;ll be the face of our brand and the first to deliver our World&rsquo;s Warmest Welcome to every customer. 


What&rsquo;s in it for you?
<ul>
<li>A part-time position with 2 days off per week</li>
<li>Willing to work either morning or afternoon shifts, with a schedule of 4 hours per day</li>
<li>Gain hands-on experience in a prestigious automotive brand</li>
<li>Work in a customer-focused, professional environment</li>
<li>Be part of one of the UAE&rsquo;s leading automotive groups</li></ul> 


What you will do:
<ul>
<li>Be the first point of contact for all customers visiting our showroom</li>
<li>Welcome, guide, and ensure customers are connected to the right executive seamlessly</li>
<li>Deliver an exceptional customer journey from start to finish</li>
<li>Give every guest a warm send-off, ensuring they leave feeling valued and cared for</li></ul> 


✅ What we&rsquo;re looking for:
<ul>
<li>UAE National with Family Book (mandatory)</li>
<li>Fluent in English with strong communication skills</li>
<li>Customer service experience is an added advantage</li>
<li>Basic knowledge of MS Office (Excel preferred)</li>
<li>High school diploma or higher</li></ul> 


About the role:

You&rsquo;ll be working in a busy workshop environment, and you will be engaging with customers and colleagues across all levels. If you are motivated, customer-focused, and passionate about cars, this is your chance to shine! 


✨ Apply today and take the first step into building your career with Al Futtaim Automotive.
We&rsquo;re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click &ldquo;apply&rdquo;: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application. 
Additional Internal Information:<div> 
<ul><li>Reports to: Sales Manager</li><li>Band: E</li></ul></div>

Note:-

You must have been an Al-Futtaim employee for at least 18 months in order to be considered. 
You must inform your HRBP in confidence of your application. 
Please note that this vacancy may be advertised externally in the next week so apply without delay.</div>

Guest Relations Officer

<div>
 
 Job Requisition ID:
 
 177471
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Emiratization Part-Time Opportunity: Guest Relations Officer &ndash; Al Futtaim Toyota - Sheik Zayed Road
 
 
 
 Are you a
 
 Emiratization
 
 looking for a part-time role in a dynamic and professional environment? 🚗✨Al Futtaim Automotive is offering an exciting opportunity to join our team as a
 
 Guest Relation Officer
 
 &ndash; where you&rsquo;ll be the
 
 face of our brand
 
 and the first to deliver our
 
 World&rsquo;s Warmest Welcome
 
 to every customer.
 
 
 
 📌 What&rsquo;s in it for you?
 
 
 
 <ul>
 <li>
 A part-time position with 2 days off per week
 </li>
 <li>
 Willing to work either morning or afternoon shifts, with a schedule of 4 hours per day
 </li>
 <li>
 Gain hands-on experience in a prestigious automotive brand
 </li>
 <li>
 Work in a customer-focused, professional environment
 </li>
 <li>
 Be part of one of the UAE&rsquo;s leading automotive groups
 
 
 </li>
 </ul>
 
 💼 What you will do:
 
 
 
 <ul>
 <li>
 Be the first point of contact for all customers visiting our showroom
 </li>
 <li>
 Welcome, guide, and ensure customers are connected to the right executive seamlessly
 </li>
 <li>
 Deliver an exceptional customer journey from start to finish
 </li>
 <li>
 Give every guest a warm send-off, ensuring they leave feeling valued and cared for
 
 
 </li>
 </ul>
 
 ✅ What we&rsquo;re looking for:
 
 
 
 <ul>
 <li>
 Emiratization with Family Book (mandatory)
 </li>
 <li>
 Fluent in English with strong communication skills
 </li>
 <li>
 Customer service experience is an added advantage
 </li>
 <li>
 Basic knowledge of MS Office (Excel preferred)
 </li>
 <li>
 High school diploma or higher
 
 
 </li>
 </ul>
 
 👥 About the role:
 
 
 
 You&rsquo;ll be working in a busy workshop environment, and you will be engaging with customers and colleagues across all levels. If you are
 
 motivated, customer-focused, and passionate about cars
 
 , this is your chance to shine!
 
 
 ✨ Apply today and take the first step into building your career with
 
 Al Futtaim Automotive
 
 .
 
 
 We&rsquo;re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
 
 
 Before you click &ldquo;apply&rdquo;: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
 
 
 As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
 
 
 Additional Internal Information:
 
 
 <ul>
 <li>
 Reports to: Sales Manager
 </li>
 <li>
 Band: E
 
 
 </li>
 </ul>
 
 Note:-
 
 
 
 You must have been an Al-Futtaim employee for at least 18 months in order to be considered.
 
 
 You must inform your HRBP in confidence of your application.
 
 
 Please note that this vacancy may be advertised externally in the next week so apply without delay.
</div>

Guest Relations Officer | Al-Futtaim Automotive | Toyota

<div>
 
 Job Requisition ID:
 
 177517
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role
 
 
 
 We are looking for a dedicated and customer-focused Guest Relations Officer to join our team at Al Futtaim Automotive. The primary responsibility of this role is to provide full support to all customers visiting our branches and to be the first point of contact to welcome and identify customers' needs.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Ensure customers receive the world's warmest welcome upon entering the branch
 </li>
 <li>
 Establish the reason for customer visits and direct them to the appropriate department
 </li>
 <li>
 Ensure customers with appointments are directed to the correct executive for a smooth transition
 </li>
 <li>
 Provide a warm send-off to customers exiting the branch
 </li>
 <li>
 Understand and manage the customer journey from start to finish
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or equivalent
 </li>
 <li>
 Minimum of 1-year experience in customer service or a customer-facing role
 </li>
 <li>
 Proficiency in written and spoken English
 </li>
 <li>
 Emiratization with family book
 
 
 </li>
 </ul>
 
 About The Team
 
 
 
 You will be part of the Retail Sales department, working closely with the Branch Manager, Branch Sales Executives, and Branch Support Staff to ensure all customers receive first-class service.
 
 
 
 What Equips You For The Role
 
 
 
 Your experience in customer service, strong communication skills, and ability to adhere to core values will equip you to excel in this role. Your charismatic personality and established work ethic will help you gain customer confidence and trust, ensuring a positive experience for all visitors.
 
 
 
 About Al-Futtaim Automotive
 
 
 
 A major division of the UAE-based Al-Futtaim Group of companies,
 
 Al-Futtaim Automotive
 
 is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
 
 
 Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world&rsquo;s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
 
 
 We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
 
 
 We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial &amp; construction equipment.
 
 
 What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path.
 
 This is Al-Futtaim Automotive and we empower talent to move forward.
 
</div>

Receptionist - Emiratization | Al-Futtaim Automotive | FAMCO

Buffalo Wings & Rings Dubai

<div>
 <ul>
 <li>
 Have a very good understanding of the outlet&rsquo;s concept and food and beverage offerings including promotions and be able to verbally explain those to the guests.
 </li>
 <li>
 Display proper and professional phone etiquette and assure that all guest details and requests are clearly registered and communicated.
 </li>
 <li>
 Take reservations by phone, by email, through internet booking applications and in person and update the reservations system accordingly as per the standards in place.
 </li>
 <li>
 To reconfirm all reservations by phone or email at the set timely standard and schedule the reservations and planned seating arrangements with management prior to service period.
 </li>
 <li>
 Constantly update the reservation system with an accurate table count and ensure to update and reinstate all available tables as soon as possible.
 </li>
 <li>
 Perform any tasks related to billing according to restaurant standards and cashiering policies if required.
 </li>
 <li>
 To bid friendly farewell to guests and sincerely thank them for their visit.
 </li>
 <li>
 Check that all public areas of the outlet including the bathrooms are kept clean throughout operation times and communicate to superiors or housekeeping colleagues if areas are in not acceptable state.
 </li>
 <li>
 Communicate clearly and directly with all colleagues and superiors in order to avoid misunderstandings and other shortfalls caused by lack of communication. Particularly focus on clear communication of all floor plans and seating related matters as well as other requests from guests to related service colleagues.
 </li>
 <li>
 Be committed to being a team player; proactively cooperating and supporting colleagues in operational tasks including assisting service procedures such as order taking, clearing of table or serving food if required.
 </li>
 <li>
 Ensure that grooming and appearance standards are implemented and maintained at all times to reflect an image of professionalism and care.
 </li>
 <li>
 Listen to every guest and observe body language carefully in order to be able to understand guest needs and expectations and consistently delight and satisfy every guest.
 </li>
 <li>
 Be able to converse well in English and preferably other languages, in verbal and written format and present and recommend menus to the guest.
 </li>
 <li>
 Have a natural, warm smile and a friendly and passionate approach towards guests and handle and resolve challenging situations with guests.
 </li>
 <li>
 Create WOW moments to surprise and delight guests in the outlet through gestures and other actions.
 </li>
 </ul>
 
 
 
 
 Skills &amp; Qualifications
 
 <ul>
 <li>
 High School qualification or equivalent is preferred.
 </li>
 <li>
 Experience as Hostess in a high-volume, fast pace restaurant level of service is preferred.
 </li>
 <li>
 Minimum 2 years&rsquo; experience working as Hostess in f&amp;b environment.
 </li>
 <li>
 Ability to understand guest needs and to deliver superior customer service.
 </li>
 <li>
 Familiar with Table Management System procedures is preferred.
 </li>
 <li>
 Ability to understand the flow of service and handle multiple tasks effectively is preferred.
 </li>
 <li>
 Ability to handle telephone calls and written correspondence properly.
 </li>
 <li>
 Basic computer skills including MS Office.
 </li>
 <li>
 Able to communicate clearly with peers and superiors.
 </li>
 <li>
 Very good verbal and written communication skills in English
 </li>
 </ul>
 
 
 
 
 Candidates must be located in the UAE. Applications are accepted via email. Please send your CV to
 
 admin@ae.bwr-intl.com
 
 mentioning the position you are applying for.
 
</div>

Hostess

La Petite Maison (LPM)

<div>
 We are currently looking for a confident and service-driven
 
 Receptionist
 
 to join our team.
 
 
 As the first and last point of contact, you will play a key role in shaping the guest&rsquo;s overall impression. This position is central to delivering a seamless and refined arrival experience from the very first interaction
 
 .
 
 We are looking for someone who combines warmth, organisation, and composure &mdash; even during the busiest moments.
 
 
 
 The Role
 
 
 
 As our Receptionist, you will manage reservations, coordinate guest flow, and ensure a seamless arrival experience. You will maintain control of the front desk while creating a welcoming and polished atmosphere aligned with the
 
 Le Caf&eacute; LPM.
 
 
 
 
 Your Profile
 
 
 
 
 Experience &amp; Mindset
 
 
 
 <ul>
 <li>
 A dynamic, energetic, and vibrant personality is highly valued.
 </li>
 <li>
 Familiarity with reservation systems and managing guest flow during peak hours is essential.
 </li>
 <li>
 French or another European language in addition to English is considered an advantage.
 
 
 
 </li>
 </ul>
 
 Guest Interaction &amp; Communication
 
 
 
 
 First Impression:
 
 
 
 You create a warm, professional, and confident first impression for every guest, setting the tone for the entire dining experience.
 
 
 
 Communication:
 
 
 
 You communicate clearly and effectively, both in person and over the phone, handling inquiries and special requests with professionalism and discretion.
 
 
 
 Multilingual Skills:
 
 
 
 English is required; Arabic, French, or additional languages are a strong asset.
 
 
 
 Organisation &amp; Operational Awareness
 
 
 
 
 Reservation Management:
 
 
 
 You manage reservations, seating arrangements, and guest lists with accuracy and structure, ensuring optimal table allocation at all times.
 
 
 
 Flow Control:
 
 
 
 You balance walk-ins and pre-booked reservations strategically to optimise seating capacity and maintain service flow.
 
 
 
 Presentation:
 
 
 
 You ensure the reception area remains clean, organised, and representative of the brand at all times.
 
 
 
 Problem-Solving &amp; Composure
 
 
 
 
 Pressure Handling:
 
 
 
 You remain calm and composed during peak service periods and unexpected situations such as overbookings.
 
 
 
 Solution-Oriented:
 
 
 
 You find quick, practical solutions that protect both guest satisfaction and operational efficiency,
 
 while maintaining a positive and composed demeanour.
 
 
 
 
 Appearance &amp; Professionalism
 
 
 
 <ul>
 <li>
 You maintain a polished and well-groomed appearance.
 </li>
 <li>
 You adhere to professional etiquette and dress standards at all times.
 
 
 
 </li>
 </ul>
 
 Compensation
 
 
 
 
 What We Offer
 
 
 
 
 Basic Salary:
 
 4,000 AED per month
 
 
 
 Housing &amp; Transportation Allowance:
 
 2,400 AED per month
 
 
 
 Benefits
 
 
 
 ✨ Staff discounts at LPM Restaurants and sister companies.
 
 
 🗓️ 2 days off per week + 22 days annual leave + public holidays.
 
 
 🏥 Comprehensive medical insurance.
 
 
 ✈️ Annual return ticket to your home destination.
 
 
 📈 An opportunity to grow within one of the most prestigious dining brands, with potential international mobility.
</div>

Receptionist (Le Café LPM)

AKX INVESTMENTSLLC SOC

A.K.X Investments LLC SOC is looking for a highly experienced and reliable Public Relations Officer (PRO) / CEO Assistant to join our team in Dubai.The ideal candidate should have around 5 years of UAE experience with strong knowledge of government procedures, visa processing, labour and immigration matters, trade license renewals, company legal documentation, and the ability to provide direct administrative and operational support to the CEO.Candidates with previous experience in an Investment Company, Holding Company, or Group of Companies will be given preference.Key Responsibilities:As PRO:<ul><li>Handle all visa applications, renewals, cancellations, and labour/immigration procedures</li><li>Manage trade license renewals, company registrations, amendments, and approvals</li><li>Coordinate with MOHRE, Immigration, DED, Dubai Economy, Emirates ID, Medical, and other government authorities</li><li>Process employment visas, labour contracts, Emirates ID, medical appointments, and related documentation</li><li>Maintain all company legal documents and ensure timely renewals</li><li>Handle attestation, notarization, and official government submissions</li><li>Ensure company compliance with UAE legal and regulatory requirements</li></ul>As CEO Assistant:<ul><li>Provide direct administrative and operational support to the CEO</li><li>Manage the CEO&rsquo;s meetings, appointments, schedules, and follow-ups</li><li>Coordinate with internal departments and external parties on behalf of the CEO</li><li>Prepare and organize documents, reports, official letters, and correspondence</li><li>Attend meetings when required and assist in recording action points and follow-ups</li><li>Handle confidential documents and sensitive company matters professionally</li><li>Support the CEO in day-to-day business coordination and special assignments</li></ul>Requirements:<ul><li>Minimum 5 years of UAE experience in PRO / Government Relations</li><li>Strong knowledge of UAE labour law, immigration, visa processing, and licensing procedures</li><li>Experience in executive support / CEO assistance / office coordination</li><li>Candidates with Investment Company / Holding Company / Group Company experience will be preferred</li><li>Excellent communication, coordination, and follow-up skills</li><li>Ability to work independently and handle multiple responsibilities</li><li>Strong organizational and documentation skills</li><li>Valid UAE driving license is an advantage</li><li>Must be currently available in the UAE</li></ul>Preferred Candidate:<ul><li>Experience working in an Investment Company or Group of Companies</li><li>Strong knowledge of corporate documentation, trade licenses, and legal formalities</li><li>Professional attitude with the ability to handle confidential matters</li><li>Arabic language is an advantage</li></ul>Salary:To be discussed based on experienceJob Type: Full-timePay: AED3,000.00 - AED6,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Public Relations Officer (PRO) / CEO Assistant: 5 years (Preferred)</li></ul>Location:<ul><li>Dubai (Preferred)</li></ul>Work Location: In person

Public Relations Officer (PRO) / CEO Assistant

The Doris Duan-Young Autism Center

Client Relations Officer (Female / Arabic &amp; English Speaker)Full-time/ Admin / Dubai Healthcare CityBe part of DDY - Expertise That Cares!The Doris Duan-Young Autism Center (DDY) is a multidisciplinary center in Dubai Healthcare City. We are committed to delivering innovative, evidence-based programs and services, supported by industry-recognized credentials, accreditations, and certifications.We are looking for a Client Relations Officer to join our team at our Autism Center &mdash; someone who is compassionate, professional, and passionate about making a difference in the lives of children and families.This role offers an exciting chance to elevate your career in an inspiring &amp; Supportive environment.Key Responsibilities:<ul><li>Serve as the primary point of contact for both existing and new clients and families.</li><li>Answer a high volume of client inquiries and maintain a rapid response and follow-up rate according to the company standards.</li><li>Conduct communication with potential new clients, providing all relevant information about company services.</li><li>Educate patients about payment options and financial assistance while handling price and package negotiations with clients.</li><li>Explain all paperwork, policies, and Insurance procedures, and schedule the initial consultation appointments, assessment appointments, intake appointments, etc.</li><li>Support the admissions and onboarding process for new clients</li><li>Build and maintain long-term positive relationships with parents, caregivers, and stakeholders.</li><li>Coordinate closely with the Client Relations Manager to ensure seamless service delivery.</li><li>Collaborate with the clinical and administrative teams to ensure client satisfaction and service quality.</li><li>Maintain accurate and confidential client records in line with organizational standards.</li><li>Obtain customer feedback, assist with client satisfaction surveys, and provide regular updates to the Management of any concerns/matters that may arise.</li></ul>Requirements:<ul><li>A bachelor&rsquo;s degree in a related field is required.</li><li>Fluency in Arabic and English (spoken and written) is mandatory.</li><li>Previous experience in a healthcare or rehabilitation setting (experience in an autism or therapy center is a plus).</li><li>Good understanding of insurance procedures and documentation.</li><li>Strong communication, coordination, and interpersonal skills.</li><li>Excellent negotiation skills and multitasking abilities.</li><li>Professional, empathetic, and client-focused attitude.</li><li>Proficiency in Microsoft Office, MS Excel, and CRM systems (preferred).</li><li>Ability to work collaboratively within a multidisciplinary team.</li></ul>If you are interested, please share your CV with hr@ddydubai.com or drop your CV directly to the HR team via WhatsApp +971 55 524 8075Job Type: Full-timeEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Health care preferbly in rehabilitation/autism center: 3 years (Preferred)</li></ul>Language:<ul><li>Arabic (Required)</li><li>English (Required)</li></ul>Work Location: In person

Client Relations Officer (CRO)

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