guest relations officer

Cala Restaurant

Job OverviewC&aacute;la is an upper-tier dining space built around experience, storytelling, and precision. We are looking for a Female Guest Relations Officer who understands that hospitality is not just service. it is anticipation, discretion, and emotional intelligence.This role is ideal for someone who can manage guests with calm confidence while maintaining a refined, quiet, and controlled floor presence.Key Responsibilities<ul><li>Welcome and host guests, ensuring a smooth and composed arrival experience</li><li>Manage reservations, table allocation, and guest flow efficiently</li><li>Build relationships with repeat and VIP guests, remembering preferences and occasions</li><li>Guide guests through the dining experience when needed (menu, concept, dishes)</li><li>Handle complaints professionally and ensure effective service recovery</li><li>Coordinate closely with floor staff and kitchen to maintain service timing</li><li>Maintain a calm, organized, and noise-controlled environment on the floor</li></ul>Location: Emaar Coral Tower, DHA Phase 8, KarachiApplication Question(s):<ul><li>Do you know regarding CRM use i.e SevenRooms</li><li>What's your current salary?</li><li>What's your expected salary?</li></ul>Experience:<ul><li>Hospitality: 2 years (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Karachi (Preferred)</li></ul>Work Location: In person

Restaurant GRO - Female

Falcon-i Pvt Ltd

Job Title: Officer - Human Resources | Location: Karachi. | Industry: Tracker | Job Type: Full-timeJob Description:We are seeking an energetic and motivated HR Officer to join our team. The HR Officer will play a crucial role in managing the human resources functions of our organization, ensuring compliance with HR policies, and contributing to the development of a high-performance workforce.Key Responsibilities:&middot; Oversee the recruitment and selection process, including posting job ads, screening resumes, conducting interviews, and onboarding new employees.&middot; Manage employee relations, including handling grievances, conducting disciplinary actions, and facilitating conflict resolution.&middot; Administer compensation and benefits programs, ensuring competitiveness and compliance with relevant regulations.&middot; Maintain and update employee records, ensuring accuracy and confidentiality.&middot; Coordinate and deliver training and development programs to enhance employee skills and performance.&middot; Monitor and ensure compliance with labor laws and regulations.&middot; Assist in the development and implementation of performance management systems.&middot; Provide support and guidance to management and employees on HR-related matters.&middot; Participate in HR projects and initiatives to improve organizational effectiveness.&middot; Handle confidential information with discretion and professionalism.&middot; Managing Payroll.Qualifications:&middot; Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field.&middot; Proven experience as an HR Officer or in a similar HR role.&middot; Strong interpersonal and communication skills.&middot; Excellent organizational and time-management abilities.&middot; Ability to handle sensitive information with confidentiality and integrity.&middot; Proficiency in HR software and Microsoft Office Suite.&middot; Demonstrated ability to work in a fast-paced and dynamic environment.Preferred Area: &middot; Candidates residing in or near Clifton, DHA, Saddar, Civil Lines, Garden, Kharadar, Mithadar, Lyari, Kemari, and Old City Area will be preferred.Pay: From Rs45,000.00 per monthWork Location: In person

Officer HR (Female Only)

MSAFHPC

The Orchid School Location: Shahra e FaisalJob SummaryWe are seeking a dedicated and customer-focused Parent Relations Officer to build and maintain positive relationships with parents. The ideal candidate will serve as the primary point of contact for parents, address their concerns promptly, provide continuous support, and work proactively to improve parent satisfaction and student retention.Key Responsibilities<ul><li>Build strong and professional relationships with parents.</li><li>Respond to parents' queries, concerns, and complaints in a timely and courteous manner.</li><li>Provide guidance and support regarding school policies, academic updates, and student-related matters.</li><li>Follow up with parents who express concerns or intend to withdraw their child and make every effort to retain enrollments.</li><li>Coordinate with academic and administrative departments to ensure timely resolution of parent concerns.</li><li>Maintain accurate records of parent interactions and follow-ups.</li><li>Conduct regular parent satisfaction calls and feedback sessions.</li><li>Assist in organizing parent meetings, orientations, and school events.</li><li>Ensure a positive parent experience throughout the academic year.</li></ul>Requirements<ul><li>Bachelor's degree in Business Administration, Education, Marketing, Communications, or a related field.</li><li>1&ndash;3 years of experience in customer service, parent relations, admissions, or a similar role (school experience will be preferred).</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>Ability to handle challenging situations with professionalism and empathy.</li><li>Proficiency in Microsoft Office.</li></ul>Preferred Skills<ul><li>Excellent verbal and written English communication.</li><li>Strong persuasion and relationship management skills.</li><li>Ability to multitask and work under pressure.</li><li>Customer-oriented mindset with attention to detail.</li></ul>Work Location: In person

Parent Relations Officer

Ingenious Guru

Location: Block 13-B, Gulshan-e-Iqbal, Karachi Working Hours: 1:00 PM &ndash; 10:00 PM (Onsite) Experience: 1&ndash;2 YearsWe are looking for a results-driven Off-Page SEO Officer to strengthen our website's online presence through strategic off-page SEO and high-quality link-building initiatives.Key Responsibilities<ul><li>Plan and execute effective off-page SEO and backlink-building strategies.</li><li>Perform guest posting outreach and build relationships with relevant websites.</li><li>Acquire high-quality dofollow backlinks from reputable and niche-relevant domains.</li><li>Conduct competitor backlink analysis to identify new link-building opportunities.</li><li>Utilize SEO tools such as Ahrefs, SEMrush, Moz, Majestic, and similar platforms to monitor backlink profiles and website performance.</li><li>Track, analyze, and report the effectiveness of link-building campaigns.</li><li>Stay updated with Google's algorithm changes and the latest SEO trends to implement best practices.</li><li>Collaborate with the SEO, content, and marketing teams to support overall search engine optimization objectives.</li><li>Ensure all backlink-building activities follow ethical (white-hat) SEO practices.</li></ul>Requirements<ul><li>6&ndash;12 months of experience in Link Building or Off-Page SEO.</li><li>Solid understanding of search engine optimization principles and Google's ranking factors.</li><li>Experience with guest posting, outreach campaigns, and backlink acquisition.</li><li>Proficiency in SEO tools including Ahrefs, SEMrush, Moz, Majestic, or similar platforms.</li><li>Strong analytical, communication, and research skills.</li><li>Ability to work independently while meeting project deadlines and SEO targets.</li></ul>Pay: Up to Rs30,000.00 per monthAbility to commute/relocate:<ul><li>Karachi Gulshan-E-Iqbal: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

Off-Page SEO Officer

UBL - United Bank Limited

<div>
 
 
 
 Officer/Manager Investigations
 
 
 
 
 
 
 
 
 About the role:
 
 
 
 To conduct investigations in order to suggest ways to eliminate/minimize internal frauds through conducting Investigation on Bank wide level and identify actual amount of misappropriated amount.
 
 
 
 
 
 
 Job Responsibilities:
 
 
 <ul>
 <li>
 To conduct Investigation on Bank wide level in order to suggest ways to eliminate/minimize internal frauds in the organization.
 </li>
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 Analyse major and unusual transactions or any activity during investigation including but not restricted / limited to review of personnel files, contracts, confidential documents, correspondence, communications, minutes etc.
 </li>
 <li>
 Exercise due care in document handling to maintain confidentiality and acceptability of evidence in ERD against charge fixed to employees or any legal proceedings.
 </li>
 <li>
 Draft investigation report and ensure that the investigation report is properly supported by sufficient, relevant and reliable evidences.
 </li>
 <li>
 Coordinate with Legal department for collaboration with Law Enforcement Agencies in fraud matters. Where required appear in a Banking court on behalf of UBL.
 </li>
 <li>
 Providing root-cause analysis with nature &amp; amount with details required by Management.
 </li>
 <li>
 Assist to Manager/ supervisor for preparing monthly activity report for the Unit.
 </li>
 <li>
 Stay informed about emerging trends, best practices, and regulatory changes related to fraud detection and investigation techniques.
 </li>
 <li>
 Follow-up of Disciplinary action with Employees Relations Department.
 </li>
 </ul>
 
 
 
 
 
 Minimum Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree from an HEC Recognized Institute/University, Master&rsquo;s degree shall be given preference.
 </li>
 </ul>
 
 
 
 
 
 Minimum Experience:
 
 
 
 02-03 Years of professional experience
 
 
 
 
 
 
 
</div>

Officer/Manager Investigation

Fly Jinnah

<div>
 
 Job Purpose
 
 
 
 To monitor the progress of assigned flights in accordance with the detailed provisions of the Airline&rsquo;s Operational Manual and in compliance with the respective civil aviation authority related regulations. Assists the Captain in achieving ultimate safety, security and efficiency throughout the flight; records and documents all necessary data; supports the flight/cabin crew, and effectively applies emergency procedures when instructed; takes control over the flight from the captain when instructed or required as per the adopted procedures.
 
 
 
 Key Result Responsibilities
 
 
 
 <ul>
 <li>
 Performs as the &lsquo;Pilot Flying&rsquo; or the &lsquo;Pilot Monitoring&rsquo;, assists the Captain in managing flight deck work by monitoring the flight progress, efficiency of operating systems, and performance of other cockpit crew members. Demonstrates high level of cooperation whilst ensuring a well-balanced task distribution, and a systematic approach for exchanging information.
 </li>
 <li>
 When required or instructed by the Captain, flies the assigned aircrafts from one destination to another; taking into account the following key factors, in order of priority:
 </li>
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 Safety
 </li>
 <li>
 Efficiency
 </li>
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 Passenger comfort
 </li>
 <li>
 Conducts flights in accordance with the detailed provisions of the Airline&rsquo;s Operations Manual and regulations. At all times applies and monitors the procedures necessary to ensure the safe and smooth operation of the aircraft assigned.
 </li>
 <li>
 Coordinates with Captain and Dispatch Team prior to each flight to ensure flight/cabin crew members are well prepared and provided with required information, this includes aircraft technical status, route preferences, weather, fuel, weight, distribution of roles, etc.
 </li>
 <li>
 Carries out necessary checks, records, and documentation tasks assigned to him/her for conducted flights such as take-off data and fuel requirements, ATS flight plan, etc.
 </li>
 <li>
 Uses adopted systems and forms to record data such as log book, CFP, and others; verifies calculated data with assumed ones and obtains Captain&rsquo;s signature accordingly.
 </li>
 <li>
 At stations without qualified personnel, checks the fuel type and supervises the fuelling of the aircraft, ensuring proper distribution of fuel.
 </li>
 <li>
 Alerts the Captain with any irregularities or unfavourable variables that may affect safety; applies necessary actions as instructed by Captain and assists the crew on how to react in case of safety or security irregularities.
 </li>
 <li>
 Undertakes additional, ground based tasks such as Safety Officer or Security Officer, as directed by the Head of Flight Operations and in accordance with the provisions of Part A of the Airline&rsquo;s Operations Manual.
 </li>
 <li>
 Keeps himself/herself up to date with the legal requirements of the different regulatory bodies such as, civil aviation authority, Airbus Company and any other relevant regulatory body relating to flights and Flight Crew. Attends recurrent and competency-based trainings as planned by the Training Department.
 </li>
 <li>
 Checks the prescribed manuals, charts, maps, and forms ensuring that the Airline&rsquo;s Operations Manual is distributed, accounted for, maintained, updated, and complied with by Flight Crew for current and next flight; where this is not attainable, ensures the security of the aircraft until return to home base.
 </li>
 <li>
 Assists the Captain in completing the necessary records and reports such as the voyage report and aircraft flight log, safety and discretion reports. Deposits the flight envelops in the designated secure place post each conducted flight.
 
 
 </li>
 </ul>
 Key Result Responsibilities - Continued
 
 
 
 Qualifications (Academic, Training, Languages)
 
 
 
 <ul>
 <li>
 Appropriate ATPL License, alternatively, CPL License with Frozen ATPL is a must.
 </li>
 <li>
 He/she must pass the technical/psychometric assessment for the Second Officer (Co-Pilots) as per the Airline and respective civil aviation authority standards.
 </li>
 <li>
 He/she must pass the Medical Fitness check-up carried for the Second Officers (Co-Pilots) as per the Airline and respective civil aviation authority standards.
 </li>
 <li>
 Training in safety and emergency response is essential &ndash; a formal qualification is an advantage.
 </li>
 <li>
 Basic Airport, security procedures and regulations training is an advantage.
 </li>
 <li>
 Crew Resources Management Training is considered as an advantage.
 </li>
 <li>
 IATA principles &amp; standards relating to security is an advantage.
 </li>
 <li>
 Proficient in using Aircraft systems, proficient in Microsoft Office, Internet and Web Search.
 </li>
 <li>
 Very good written and verbal communication skills, Technical reports writing, presentations, etc.
 </li>
 <li>
 Very good in English Language, Arabic and French Languages are an advantage.
 
 
 </li>
 </ul>
 
 Work Experience
 
 
 
 <ul>
 <li>
 He/she must have completed a minimum of 1500 hours of flying an aircraft, Airbus 320 is preferred.
 </li>
 <li>
 Experience with low-cost airline is highly desirable.
 </li>
 <li>
 Possesses acceptable industry knowledge in aircraft systems and operating procedures.
 </li>
 <li>
 He/she must possess needed knowledge and exposure to handle any other role delegated to him/her such as security or safety related roles as required by the airline and respective civil aviation authority standards.
 </li>
 <li>
 Exposure to QA/Safety/Security/Audit procedures and practices related to and affecting Flight Operations.
 </li>
 <li>
 Capable of applying policies, procedures, and manuals as per approved standards and regulations.
 </li>
 <li>
 Capable to perform in a changing environment with heavy work-load schedules and ad-hoc scenarios.
 </li>
 <li>
 Composed, self-confident and focused, capable of handling emergencies and threats with efficiency.
 </li>
 <li>
 Proven skills in analysing data, identifying irregularities, and recommending solutions.
 </li>
 <li>
 Cost-oriented, possesses effective problem solving and decision-making skills.
 </li>
 <li>
 High accuracy and attention to details.
 </li>
 <li>
 Employs technical expertise and interpersonal relations to support company&rsquo;s objectives.
 </li>
 <li>
 Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.
 </li>
 </ul>
</div>

First Officer

ASK Development

Job descriptionA Leading Telecom company required a position of Sales Officer who will deal the sale of Company products. Job Position: Outdoor Sales Officer Qualification: Intermediate/ Bachelor's Benefits: Medical mandatory: BikeJob Type: Full-timeJob Type: Full-timePay: Rs40,000.00 - Rs80,000.00 per monthApplication Question(s):<ul><li>Do you have Bike ?</li></ul>Education:<ul><li>Intermediate (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: On the road

Intermediate job

Explore 39+ Guest relations officer in Karachi this August. Find roles across top companies and apply now to boost your career.