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guest relations receptionist

Conservatorium Hotel

<div><div><div><p>Guest Relations Agent
 </p><div></div><div><div><ul><li>JR-03992
</li> </ul></div><div></div><div><ul><li>Rooms
</li> </ul></div><div></div><div><ul><li>Full time
</li> </ul></div><div></div><div><ul><li>Permanent
</li><div></div><li><div>Mandarin Oriental Downtown, Dubai
</div></li> </ul></div></div><div></div><div><div><div>Add To Favourites
</div></div> <div></div><div>View Favourites
</div>
</div><div><div><div><p>Mandarin Oriental Downtown, Dubai is looking for a Guest Relations Agent to join our Front Office team.</p>
<p></p>
</div><div><p>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.</p>
<p></p>
</div><div><p>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p>
<p></p>
</div><div><p>Nestled in the city's heart, Mandarin Oriental Downtown, Dubai offers a stunning fusion of modern design with a touch of oriental flair, redefining hospitality standards. With unparalleled views of Dubai's skyline, the iconic Burj Khalifa, and the sparkling Arabian Sea, this urban retreat offers 224 luxury Residences and 259 Rooms &amp; Suites. Going beyond traditional hospitality, Mandarin Oriental Downtown, Dubai is not just a hotel but a lifestyle destination, offering relaxation, luxury, and memorable experiences.</p></div>
<div>
<p></p><p><b>About the job</b></p>
</div>
<p></p><div><p>Based at the Mandarin Oriental Downtown, Dubai within the Front Office Department in Dubai, the Guest Relations Agent is responsible to meet and exceed guest expectations by providing efficient and courteous Guest Relations service in accordance with Legendary Quality Experiences. The Guest Relations Agent will meet, greet, and escort all VIP guests and will ensure a smooth arrival and a fond farewell. Guest Relations Agent reports to Guest Relations Manager.</p>
</div>
<p></p><div><p><b>As a </b><b>Guest Relations Agent</b><b>, you will be responsible for the following duties:</b></p>
</div>
<div><ul><li><p>Assist the Guest Relations Manager with VIP room inspections, guest greetings, amenity requests, and daily operations including communication forms and meetings.</p></li>
<li><p>
Monitor guest preferences, manage inventory and billing processes, and support the Front Office during peak periods.</p></li>
<li><p>
Ensure compliance with safety, hygiene, and industry regulations while maintaining quality assurance through inspections and audits.</p></li>
<li><p>
Establish personal connections with guests, track arrivals and departures, and proactively attend to individual guest needs throughout their stay.</p></li>
<li><p>
Foster teamwork, provide coaching, and collaborate with multiple departments to ensure smooth operations and high colleague satisfaction.</p></li>
<li><p>
Deliver exceptional guest service, handle complaints, perform check-ins/outs, and create memorable &ldquo;WOW&rdquo; moments aligned with MOHG Legendary Quality Experiences (LQEs).</p></li>
</ul></div>
<p></p><div><p><b>As a </b><b>Guest Relations Agent</b><b>, we expect from you:</b></p>
</div>
<div><ul><li><p>Senior school qualification with at least 2 years&rsquo; experience in a 5-star hotel environment, including 1 year in Front Office; pre-opening and Middle East experience are advantages.</p></li>
<li><p>
Proficient in Microsoft Office, PSMS, and other Front Office systems.</p></li>
<li><p>
Communicates effectively in English; additional language skills in Arabic or others are preferred.</p></li>
<li><p>
Demonstrates strong problem-solving abilities and the capacity to deliver high-level customer service tailored to guest expectations.</p></li>
<li><p>
Possesses excellent interpersonal, communication, and organizational skills, capable of multitasking in a fast-paced setting.</p></li>
<li><p>
Physically able to stand for long periods and work flexible shifts, including evenings, weekends, and holidays based on business needs.</p></li>
</ul></div>
</div><p></p><div><div><p><b>Our commitment to you</b></p>
</div>
<div><ul><li><p>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</p></li>
<li><p>
MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</p></li>
<li><p>
Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</p></li>
<li><p>
Colleague Comfort and Convenience: Benefit from comfortable accommodation, a duty transportation, and duty meals to ensure your work experience is both enjoyable and hassle-free.</p></li>
<li><p>
Competitive Salary and Benefits: We offer a competitive salary and an attractive benefits package, fully aligned with UAE industry standards, to ensure your financial well-being and stability.</p></li>
</ul></div>
<p></p><div><p><b>We&rsquo;re Fans. Are you?</b></p></div></div></div></div></div></div>

Guest Relations Agent

Shangri-La Group

<div>
 <strong>
  Find Your Shangri-La in Shangri-La
  <br/>
  <br/>
 </strong>
 Shangri-La Dubai is a luxurious urban sanctuary where modern energy meets timeless hospitality. With panoramic views of the Burj Khalifa and Dubai&rsquo;s glittering skyline, every visit becomes an unforgettable experience .
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 As a
 <strong>
  Guest Relations Supervisor
 </strong>
 , you will lead the Guest Relations team in delivering exceptional service experience. You will play a key role in ensuring guest satisfaction, driving loyalty, and maintaining Shangri-La service standards across all touchpoints.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Supervise daily Guest Relations operations and always ensure service excellence.
  </li>
  <li>
   Lead and support the Guest Relations team to deliver warm, professional, and consistent guest experiences.
  </li>
  <li>
   Oversee guest arrivals, in-house experience, and departures to ensure seamless service delivery.
  </li>
  <li>
   Proactively handle guest feedback, complaints, and special requests, ensuring timely resolution.
  </li>
  <li>
   Monitor guest satisfaction scores and contribute to improving loyalty and engagement results.
  </li>
  <li>
   Coordinate closely with Front Office, Housekeeping, and other departments to ensure smooth operations.
  </li>
  <li>
   Ensure brand standards, grooming, and service protocols are consistently followed.
  </li>
  <li>
   Support training, coaching, and performance monitoring of Guest Relations colleagues.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About You
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum 2&ndash;3 years&rsquo; experience in a Guest Relations or Front Office role within a 5-star or international hotel.
  </li>
  <li>
   Prior supervisory or leadership experience preferred.
  </li>
  <li>
   Proficient in OPMS with strong knowledge of reservations, guest profiles, and front office operations.
  </li>
  <li>
   Fluent in spoken and written English; additional languages are an advantage.
  </li>
  <li>
   Strong leadership, communication, and guest engagement skills.
  </li>
  <li>
   Professional appearance with a warm and confident personality.
  </li>
  <li>
   Flexible and adaptable to operational requirements and shift schedules.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why Join Us
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A workplace that values your passion and supports self-realization and personal growth.
  </li>
  <li>
   Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
  </li>
  <li>
   Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
  </li>
  <li>
   Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.
   <br/>
   <br/>
  </li>
 </ul>
 We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.
 <br/>
 <br/>
 We appreciate your interest in joining us. Please note that only successful candidates will be contacted.
</div>


Guest Relations Supervisor

gulfa

<p><b>Guest Relations Officer / Hostess </b></p><p>A reputed Company is looking for an experienced Guest Relations Officer / Hostess for one of its luxury establishments. As a Hostess in luxury establishments, your role is to provide guests with a warm welcome and ensure that their experience begins with sophistication and grace. Your professionalism and attention to detail set the tone for a memorable and luxurious experience, reflecting the commitment to excellence that defines the establishment.</p><p>Experience in Hospitality, Food &amp; Beverage, high-end restaurants, luxury retail is essential.</p><p>We would like to meet someone who provide an elevated guest experience, set the tone for the level of service and sophistication for our guests and partners. Multilingual candidates with cultural proficiency with experience of Key Accounts Management, handling exclusive events and special projects will be given a priority.</p><p>- Valid UAE driving license</p><p>Job Types: Full-time, Fixed term contract</p><p>Job Types: Full-time, Permanent, Contract<br/>Contract length: 24 months</p>

Guest Relations Officer - Hostess

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25201189<br>
<b>Job Category</b>Rooms &amp; Guest Services Operations<br>
<b>Location</b>Sheraton Jumeirah Beach Resort, Al Mamsha Road, Dubai, United Arab Emirates, United Arab Emirates<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<p></p><div><div><br>
<p><b>POSITION SUMMARY</b></p><p><br>
</p><p>Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.</p><p><br>
</p><p>No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time.</p><p><br>
</p><p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: No related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p><p></p><p><br>
</p></div><div></div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div>

Guest Relations Agent - Female

<div>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <strong>
  Job Number
 </strong>
 25201189
 <br/>
 <br/>
 <strong>
  Job Category
 </strong>
 Rooms &amp; Guest Services Operations
 <br/>
 <br/>
 <strong>
  Location
 </strong>
 Sheraton Jumeirah Beach Resort, Al Mamsha Road, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAP
 <br/>
 <br/>
 <strong>
  Schedule
 </strong>
 Full Time
 <br/>
 <br/>
 <strong>
  Located Remotely?
 </strong>
 N
 <br/>
 <br/>
 <strong>
  Position Type
 </strong>
 Non-Management
 <br/>
 <br/>
 <strong>
  Position Summary
  <br/>
  <br/>
 </strong>
 Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
 <br/>
 <br/>
 No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time.
 <br/>
 <br/>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 Education: High school diploma or G.E.D. equivalent.
 <br/>
 <br/>
 Related Work Experience: No related work experience.
 <br/>
 <br/>
 Supervisory Experience: No supervisory experience.
 <br/>
 <br/>
 License or Certification: None
 <br/>
 <br/>
 <em>
  At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
  <br/>
  <br/>
 </em>
 When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International.
 <strong>
  Be
 </strong>
 where you can do your best work,
 <strong>
  begin
 </strong>
 your purpose,
 <strong>
  belong
 </strong>
 to an amazing global team, and
 <strong>
  become
 </strong>
 the best version of you.
</div>


One & Only Royal Mirage

<div></div><div><div>Receptionist<br>
(18523)</div><br>
<div></div>
<div>
At One&amp;Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests&rsquo; stay to bring their dreams and desires to life. With an atmosphere that&rsquo;s chic but wonderfully unstuffy&trade;, and a team who are meticulous but warm, we seek to exceed our guests&rsquo; expectations at every possible turn.</div><div><br>
Gleaming in the vibrant heart of New Dubai, enveloped in private sands and luxuriant gardens, One&amp;Only Royal Mirage is a sanctuary of traditional splendour where indulgence and excitement gloriously combine. With abundant knowledge and generosity, we anticipate our guest&rsquo;s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it&rsquo;s our passion.</div><div></div><div><br>
With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for a Receptionist to join the One&amp;Only team at One&amp;Only Royal Mirage Resort in Dubai.</div>
<div>
With the global growth of our brands, you will be responsible for all systems and procedures connected with front desk, check in, check out, resort information, guest transfers, guest relations, excursions, cashiering, night reception functions, and other allied front office functions. Will always project an image of courteousness and hospitality while handling guests. In addition, to perform all such duties and to carry out all such responsibilities as may be assigned from time to time to ensure the highest levels of personalized attention and standards of service. Anticipates the needs of guests, including prearrival journey and executes all requests in a timely fashion. You will be instrumental in creating an environment &amp; executing service that is second to none by consistently seeking opportunities to create everlasting memories and building relationships.</div><br>
<div></div>
<div>
Suitable candidate will be reporting directly to the Front of House Manager. He/She must be highly qualified and must have at least 1-2 years&rsquo; experience in a similar role in an upscale luxury hospitality industry or five-star hotels. He/She must have customer service &amp; reservations background with strong attention to details and analytical skills, must be able to work under pressure and meet strict deadlines with excellent spoken and written communication skills in English and/or another language. Computer literacy including relevant software and experience in using an opera system. Middle East/GCC experience is an advantage.</div><br>
<div></div>
<div>
At One&amp;Only creating JOY is at the forefront of everything we do. If you are the one to make every detail count &amp; are bold to go beyond the obvious in every task assigned with positive</div><br>
<div></div>
<div>
Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</div></div>

Receptionist

Health Plus Investment LLC

<p><b>VACANCY: RECEPTIONIST &ndash; MEDICAL FIELD (Dubai)</b></p><p><i><b>About Us !</b></i></p><p>Dermazone Laser and Cosmetic Center LLC is an venture under Health Plus Investment group specialized in premium Aesthetic clinics offering high quality alluring services in Dermatology, Dental, Laser, nonsurgical aesthetic treatments , Body Slimming, etc. using the latest technologies offered by highly qualified and experienced team of Doctors, Nurses and Technicians. Founded in 2012.</p><p>Dermazone Laser and Cosmetic Center is committed to extending and advancing the expedition of providing premium aesthetic treatment.</p><p>We are now looking for a <b>Receptionist </b>to join the Dubai team.</p><p>Requirements</p><p><b>&middot; Bachelor Degree. </b></p><p><b>&middot; A minimum of two (2) years of work experience as Receptionist /Patient Relations in Dermatology / Aesthetic Field. </b></p><p><b>&middot; Uses initiative, self-motivated, confident and has a professional telephone manner.</b></p><p>Weekly off : 1 Day</p><p>Salary : Negotiable</p><p>Send your Cvs to dermazonecareer@gmail.com</p><p>Job Types: Full-time, Permanent</p><p>Pay: Up to AED5,000.00 per month</p><p>Experience:</p><ul><li>dermatology &amp; aesthetics: 1 year (Required)</li></ul><p>Language:</p><ul><li>Arabic (Required)</li></ul><p>Location:</p><ul><li>Dubai (Required)</li></ul>

Explore 868+ Guest relations receptionist in Dubai this January. Find roles across top companies and apply now to boost your career.

868 guest relations receptionist jobs IN Dubai

Guest Relations Agent

Guest Relations Supervisor

Guest Relations Officer - Hostess

Guest Relations Agent - Female

Guest Relations Agent - Female

Receptionist

Receptionist