hr officer

billeting supervisor

concierge

office manager

security guard

guest service officer front office

Hyatt Regency

<div>
 
 Organization- Hyatt Regency Doha
 
 
 
 
 Summary
 
 
 
 About Hyatt Regency Oryx Doha:
 
 
 Welcome to Hyatt Regency! One of Hyatt's very first brands of hotels and resorts, Hyatt Regency brings people together and fosters connections at more than 175 Hyatt Regency hotels and resorts worldwide.
 
 
 The alluringly modern Hyatt Regency Oryx Doha is conveniently located close to Hamad International Airport and just a few minutes away from the heart of the city, the palm-fringed Corniche, National Museum of Qatar and Doha&rsquo;s business district. With its contemporary architecture and warm hospitality, the hotel creates the perfect ambience for business and leisure travelers through stress-free environment designed for productivity and peace of mind with the tools to stay connected and energized.
 
 
 About the role:
 
 
 We are looking for colleagues who can quickly perpetuate a culture that embraces modern design and exceptional service, who have a passion for outstanding customer-tailored service that is both unique and authentic. We believe our guests select our hotel because of our caring and attentive colleagues who provide efficient service and create seamless, intuitive, signature experience making our guests&rsquo; stay free from stress and filled with success.
 
 
 As Guest Service Officer &ndash; Front Office you will be creating a welcoming experience for our guests through helpful and exceptional service: greeting the guests when they arrive at the hotel, assisting them with the registration, processing payments and responding to the guests&rsquo; inquiries. In this position you will be proactively resolving service-related concerns and providing appropriate follow up. This highly visible role gives opportunity for casual conversation and has a direct impact on creating signature experience.
 
 
 
 Qualifications
 
 
 
 What we are looking for:
 
 
 Relevant degree or diploma in Hospitality or Tourism management
 
 
 Exceptional interpersonal skills showing care and the ability to connect and care for our guests
 
 
 International experience in luxury hotel brands demonstrating adaptability to a range of cultures and environments
 
 
 Desire to constantly learn and ambition to grow
 
 
 Ability to work under pressure
 
 
 Excellent English
 
 
 What we are offering:
 
 
 Competitive tax free salary and benefits
 
 
 Opportunities for career growth within the global company
 
 
 Discounted rooms at Hyatt wordwide
</div>

Guest Service Officer - Front Office

A to Z Services Group

We are seeking a professional, customer-focused, and well-presented Concierge to join our team immediately. The ideal candidate will be responsible for providing exceptional guest and tenant services, handling inquiries, coordinating requests, and ensuring a welcoming and positive experience for all visitors.Key Responsibilities<ul><li>Greet and assist guests, visitors, and tenants in a courteous and professional manner.</li><li>Respond to inquiries and provide accurate information regarding facilities, services, and local amenities.</li><li>Coordinate transportation, reservations, and special requests as required.</li><li>Manage incoming calls, emails, and visitor records.</li><li>Assist with access control and visitor registration procedures.</li><li>Handle customer complaints and service requests efficiently and professionally.</li><li>Coordinate with security, housekeeping, maintenance, and other departments to ensure seamless service delivery.</li><li>Maintain a clean, organized, and professional reception/concierge area.</li><li>Support administrative and customer service functions as assigned.</li></ul>Requirements<ul><li>Minimum 2 years of experience in Concierge, Front Desk, Guest Relations, Customer Service, Hospitality, or a similar role.</li><li>Excellent communication and interpersonal skills.</li><li>Professional appearance and customer-oriented attitude.</li><li>Strong organizational and multitasking abilities.</li><li>Proficiency in Microsoft Office applications.</li><li>Ability to work flexible shifts, including weekends and holidays if required.</li><li>Fluency in English is mandatory; Arabic is an advantage.</li><li>Valid Qatar ID (QID) with transferable visa preferred.</li></ul>Preferred Qualifications<ul><li>Experience in hotels, residential towers, commercial properties, or premium facilities management environments.</li><li>Immediate availability to join.</li></ul>Benefits<ul><li>Competitive salary package.</li><li>Career growth opportunities.</li><li>Professional working environment.</li></ul>Interested candidates who can join immediately are encouraged to apply with their updated CV.Application Question(s):<ul><li>Do you currently hold a valid Qatar ID (QID)? Is it Transferable</li><li>Are you fluent in English?</li><li>Are you willing to work shifts?</li><li>How soon can you join?</li><li>How many years of concierge/front desk/customer service experience do you have?</li></ul>Work Location: In person

Concierge

Apparel Group

<div>
 POSITION OBJECTIVE
 
 
 <ul>
 <li>
 The position is responsible for generating sales and deliver customer service at its best.
 </li>
 <li>
 Support the other operational duties such as housekeeping, visual presentation standards, etc. as assigned by the Store Management Team.
 
 
 </li>
 </ul>
 Key Responsibilities
 
 
 Hospitality and Guest Service
 
 
 <ul>
 <li>
 Provides important visual cues for guests that make a positive first impression E.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room.
 </li>
 <li>
 Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate.
 </li>
 <li>
 Delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge.
 </li>
 <li>
 Enhances the guest experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You.
 </li>
 <li>
 Uses proper procedures to ensure the accuracy of every order for every guest.
 </li>
 <li>
 Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru.
 </li>
 <li>
 Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests&rsquo; needs.
 </li>
 <li>
 Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue.
 </li>
 <li>
 Listens carefully to guests and apologizes for the experience in the case of a complaint. Store Operations
 </li>
 <li>
 Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided.
 </li>
 <li>
 Prepares all products as required, following the order monitor to ensure the accuracy of every order.
 </li>
 <li>
 Communicates showcase and product needs to ensure proper product availability for guests.
 </li>
 <li>
 Regularly takes temperatures of the required products and records in the Time &amp; Temperature Log. Policies and Procedures
 </li>
 <li>
 Participates in and attends all store meetings and other related functions.
 </li>
 <li>
 Follows all restaurant policies, procedures and standards.
 </li>
 <li>
 Maintains the front counter by keeping it clean, organized, stocked and ready for rush periods in the restaurant.
 </li>
 <li>
 Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Store Manager. Cashiering
 </li>
 <li>
 Receives payment by cash, credit cards, vouchers or automatic debits.
 </li>
 <li>
 Issue receipts, refunds, or change to the customers correctly.
 </li>
 <li>
 Count money in the cash till at the beginning of the shifts to ensure that amount is correct and there is adequate change.
 </li>
 <li>
 Maintain clean and orderly checkout areas. Health &amp; Safety
 </li>
 <li>
 Works in compliance with occupational health and safety legislation.
 </li>
 <li>
 Knows, understands and follows safe work practices and procedures.
 </li>
 <li>
 Uses or wears personal protective equipment or clothing as required.
 </li>
 <li>
 Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner.
 </li>
 <li>
 Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone.
 </li>
 </ul>
</div>

Service Crew

Loft A

Hostess &ndash; Position OverviewWe are seeking a welcoming and service-oriented Hostess to be the first point of contact for guests at the beach facility. The Hostess will be responsible for greeting guests, managing reservations, and ensuring smooth guest flow across seating and activity areas. The ideal candidate should possess excellent communication skills, a professional appearance, and the ability to deliver outstanding hospitality in a dynamic beach environment.Key Responsibilities<ul><li>Greet and welcome guests warmly upon arrival and provide information about available facilities, services, and promotions.</li><li>Manage guest reservations and seating arrangements.</li><li>Maintain a professional and approachable presence at the entrance and guest service desk.</li><li>Handle guest inquiries, requests, and feedback promptly and courteously.</li><li>Assist in promoting beach activities, special events, and F&amp;B offerings.</li><li>Ensure cleanliness, organization, and readiness of the reception and guest service areas.</li><li>Collaborate with floor supervisors and service staff to ensure seamless guest experiences.</li><li>Uphold the highest hospitality and customer service standards in line with company policies.</li></ul>Qualifications &amp; Skills<ul><li>High school diploma or equivalent (Diploma in Hospitality or Tourism preferred).</li><li>Prior experience working as a hostess, receptionist, or customer service professional within the hospitality or hotel industry.</li><li>Excellent communication and interpersonal skills.</li><li>Fluency in English is required; Arabic and other languages are an advantage.</li><li>Professional grooming, positive attitude, and guest-oriented approach.</li><li>Ability to work in a dynamic, outdoor beach environment with flexible shifts, including weekends and holidays.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have previous experience working as a hostess, receptionist, or guest relations staff in a hotel or hospitality environment?</li><li>Are you able to communicate confidently and professionally in English with guests?</li><li>Have you previously handled guest reservations, seating coordination, or front-desk customer service?</li><li>Are you comfortable managing guest inquiries and resolving complaints in a professional manner?</li></ul>Language:<ul><li>Arabic (Preferred)</li></ul>Work Location: In person

Hostess

Pearl Design and Contracting

Specific Expectations: The primary purpose of the position is to maintain excellent customer service, to ensure guest satisfaction and a future return. As front-line employees, the Host/Hostess/Cashier is the director of first impressions. They are expected to provide prompt, courteous, friendly and professional service to all Canad Inns and &lsquo;l Bistro guests at all times. They are responsible for maintaining superior quality service for guests. Performing their jobs on a daily basis, they are required to be detailed in every aspect of their work while maintaining an efficient pace and assisting in keeping waste and spillage to a minimum. The Host/Hostess/Cashier will adhere to all rules and guidelines as set to all department employees.Opening Duties:<ul><li>Sign in on department time sheet and check bulletin board for any special preparations of the day;</li><li>Check the daily special, while carefully reviewing preparation steps and ingredients used.</li><li>Provide an adequate supply of place settings for tables, and miscellaneous supplies for work stations to last the duration of shift;</li><li>Obtain float and counts,and ensure accuracy by documenting,signing,datingand initialing;</li><li>Review schedule to ensure that all employees scheduled are ready and able to work and are signed in on department timesheet. Inform management of any late or absent employees;</li><li>Check reservation book to ensure any special preparations needed are noted and all tasks have been completed.</li></ul>2.1Shift Duties:<ul><li>Check to ensure tables are cleared, cleaned and place settings are present;</li><li>Greet each guest in a friendly and polite manner&mdash;within 20 seconds, smile and</li></ul>use eye contact and friendly gestures;<ul><li>When appropriate, inquire if coloring books and crayons are desired and distribute;</li><li>Provide highchairs and special seating arrangements to guests as needed or as requested;</li><li>Seat each guest in the appropriate section, rotate sections to ensure that Servers are not overwhelmed and tables are distributed evenly;</li><li>Provide menus for each guest and remove unnecessary place settings. Inform guest of Server&rsquo;s name and of daily specials;</li><li>Inform Server of new tables seated in section. Return to cashier&rsquo;s desk and mark table as occupied;</li><li>Inform kitchen staff of number of people seated, especially large reservations or groups;</li><li>Answer phone calls and handle guest inquiries, take reservations as per restaurant policy and procedures. Take and ensure delivery of room service orders;</li><li>Ensure menus are kept clean and in a neat and tidy state;</li><li>Ensure that all sections are covered when shift change is occurring;</li><li>As guests vacate tables, ensure they are being cleaned and removed from the board as occupied;</li><li>Collect all forms of credit as it pertains to the payment of bills;</li><li>Provide Loyalty Points information to guests;</li><li>Thank each guest as they leave the premises;</li><li>Collect and distribute Server gratuities appropriately.</li></ul>Closing Duties: 1. Ensure relief personnel are ready and available to perform job duties;2.2<ul><li>Inform relief personnel of any special requests, reservations or tasks needing to be done;</li><li>Inform Servers of shift changeover;</li><li>Replenish workstation supplies</li><li>Inform occupied and unoccupied tables to relief personnel;</li><li>Communicate details about any waiting guests and their requests to relief personnel;</li><li>Ensure all bills are settled before cashing out, informing relief personnel about any bills that are outstanding;</li><li>Obtain sales total for shift from Manager and reconcile amount sold with cash and other credit slips on hand;</li></ul>Qualifications:Communicate articulately, both verbally and in writing; Bondable; Can acquire Criminal Background Check and It&rsquo;s Good Business certificate;Clean, with good hygiene habits; Detail-oriented; Enjoys meeting and talking with different people; Experience in a similar work environment; Extroverted personality; General knowledge of restaurant and hotel procedures; Multi-tasks efficiently; Organized, accurate and reliable; Prioritizes and works efficiently with limited supervision; Professional attitude and expectations; Positive and upbeat attitude and demeanor;2.3Recognizes and resolves problems quickly and efficiently; Strong mathematics and basic computer skills; Takes direction and learns quickly; Works in a team environment;Works with the public in a calm, courteous, friendly and professional manner.Supplies &amp; Equipment:<ul><li>Basic office supplies: pens, calculator, etc.</li><li>Clean and pressed uniform with name tag</li><li>POS System card</li></ul>Workplace Abilities:Bend and stretch frequently; Deal with loud noises, large crowds and potentially upset guests; Handle a fast-paced environment that is often stressful; Lift, balance and carry trays of up to 20 lbs during your shift; Operate a cash register and all processes of payment; Stand, walk and remain on feet and perform job duties during your shift;Work quickly and quietly.Job Type: Full-timePay: QAR2,000.00 - QAR3,000.00 per monthWork Location: In person

Cashier / Waitress

Mandarin Oriental Hotel Group

<div><h2 class="jobSectionHeader">Scope of Position</h2>
The Waiter will carry out all required operational tasks and duties in the outlet under the guidance of the respective managers and supervisors, with the overall objective to serve food in a timely manner and delight and satisfy each and every guest.
Responsibilities
General:
<ul><li>It is part of your role to understand and comply with all corporate and hotel policies and standard operating procedures.</li>
<li>MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.</li>
<li>It is part of your role and your responsibility to fully support all learning and development activities.</li>
<li>You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.</li>
<li>Use of the hotel&rsquo;s network, computers or internet access which is in the hotel&rsquo;s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal.</li>
<li>Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.</li>
<li>Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site.</li>
<li>Mandarin Oriental, Doha has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.</li>
<li>To carry out any additional duties requested by management, related to hotel operational activities.</li>
</ul>
Departmental:<ul>
<li>
Have a good understanding of the outlet&rsquo;s concept and food and beverage offerings and be able to verbally explain those to guests.</li>
<li>Ensure that mise en place is completed shift to shift and during service in order to provide an efficient service. This includes cleaning tasks in front and back of house as well as polishing and assembling of equipment.</li>
<li>Be able to operate the required steps on the point of sales system in order to process food and beverage orders.</li>
<li>Be able to deliver service by understanding the guest requirements.</li>
<li>Carry out all tasks in a friendly, courteous and efficient manner.</li>
<li>Properly up-sell services and products to our guests at all times, enhancing service and generating increased revenue.</li>
<li>Be able to process MOHG Gift cards and other non-cash methods of payment.</li>
<li>Perform any tasks relating to billing according to hotel standards and cashiering policies.</li>
<li>Ensure all dishes are presented in compliance with hotel standards and food &amp; beverage specifications.</li>
<li>Conserve all outlet equipment and utensils in good conditions by proper day to day handling of all applicable utensils and by carrying out required side duties as assigned.</li>
<li>Assist in picking up all required stocks, including linen, beverage, dried goods and</li>
</ul>
others and arrange them accordingly.<ul>
<li>
Ensure product knowledge is up to date.</li>
<li>Support as required other outlets as assigned by the restaurant manager.</li>
<li>Any other reasonable tasks as assigned by the restaurant manager.</li>
</ul>
Colleague Relations:<ul>
<li>
Communicate well with colleagues and superiors in order to avoid misunderstandings and other shortfalls caused by lack of communication.</li>
<li>Be committed to being a team player; proactively cooperating and supporting colleagues in operational tasks.</li>
</ul>
Guest Relations:<ul>
<li>
Listen to every guest and observe body language carefully in order to be able to understand guest needs and expectations and consistently delight and satisfy every guest.</li>
<li>Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA.</li>
<li>Have a natural, warm smile and a friendly and passionate approach towards guests.</li>
<li>Create WOW moments to surprise and delight guests in the Restaurants through gestures and other actions.</li>
<li>Report guest&rsquo;s preference to superiors and act upon them whenever known.</li>
</ul>
Preferable Mandarin/Chinese Speaker</div>

Waiter

Mandarin Oriental

<div>
 Scope of Position
 
 
 The Waiter will carry out all required operational tasks and duties in the outlet under the guidance of the respective managers and supervisors, with the overall objective to serve food in a timely manner and delight and satisfy each and every guest.
 
 
 
 Responsibilities
 
 
 
 
 General:
 
 
 
 <ul>
 <li>
 It is part of your role to understand and comply with all corporate and hotel policies and standard operating procedures.
 </li>
 <li>
 MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.
 </li>
 <li>
 It is part of your role and your responsibility to fully support all learning and development activities.
 </li>
 <li>
 You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.
 </li>
 <li>
 Use of the hotel&rsquo;s network, computers or internet access which is in the hotel&rsquo;s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal.
 </li>
 <li>
 Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.
 </li>
 <li>
 Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site.
 </li>
 <li>
 Mandarin Oriental, Doha has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.
 </li>
 <li>
 To carry out any additional duties requested by management, related to hotel operational activities.
 
 
 </li>
 </ul>
 
 Departmental
 
 
 
 <ul>
 <li>
 Have a good understanding of the outlet&rsquo;s concept and food and beverage offerings and be able to verbally explain those to guests.
 </li>
 <li>
 Ensure that mise en place is completed shift to shift and during service in order to provide an efficient service. This includes cleaning tasks in front and back of house as well as polishing and assembling of equipment.
 </li>
 <li>
 Be able to operate the required steps on the point of sales system in order to process food and beverage orders.
 </li>
 <li>
 Be able to deliver service by understanding the guest requirements.
 </li>
 <li>
 Carry out all tasks in a friendly, courteous and efficient manner.
 </li>
 <li>
 Properly up-sell services and products to our guests at all times, enhancing service and generating increased revenue.
 </li>
 <li>
 Be able to process MOHG Gift cards and other non-cash methods of payment.
 </li>
 <li>
 Perform any tasks relating to billing according to hotel standards and cashiering policies.
 </li>
 <li>
 Ensure all dishes are presented in compliance with hotel standards and food &amp; beverage specifications.
 </li>
 <li>
 Conserve all outlet equipment and utensils in good conditions by proper day to day handling of all applicable utensils and by carrying out required side duties as assigned.
 </li>
 <li>
 Assist in picking up all required stocks, including linen, beverage, dried goods and
 
 
 </li>
 </ul>
 others and arrange them accordingly.
 
 
 <ul>
 <li>
 Ensure product knowledge is up to date.
 </li>
 <li>
 Support as required other outlets as assigned by the restaurant manager.
 </li>
 <li>
 Any other reasonable tasks as assigned by the restaurant manager.
 
 
 </li>
 </ul>
 
 Colleague Relations
 
 
 
 <ul>
 <li>
 Communicate well with colleagues and superiors in order to avoid misunderstandings and other shortfalls caused by lack of communication.
 </li>
 <li>
 Be committed to being a team player; proactively cooperating and supporting colleagues in operational tasks.
 
 
 </li>
 </ul>
 
 Guest Relations
 
 
 
 <ul>
 <li>
 Listen to every guest and observe body language carefully in order to be able to understand guest needs and expectations and consistently delight and satisfy every guest.
 </li>
 <li>
 Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA.
 </li>
 <li>
 Have a natural, warm smile and a friendly and passionate approach towards guests.
 </li>
 <li>
 Create WOW moments to surprise and delight guests in the Restaurants through gestures and other actions.
 </li>
 <li>
 Report guest&rsquo;s preference to superiors and act upon them whenever known.
 
 
 </li>
 </ul>
 Preferable Mandarin/Chinese Speaker
</div>

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296 guest service officer front office jobs In Doha

Guest Service Officer - Front Office

Concierge

Service Crew

Hostess

Cashier / Waitress

Waiter

Waiter