sales coordinator

administrative assistant

hr manager

sales associate

office assistant

guest services agent

WADI AL SAHAB FOR MANAGEMENT AND CONSULTANCIES. CO

<div>
 
 Industry &amp; Sector:
 
 Hospitality &mdash; Full-service hotel and guest services operating in the United Arab Emirates. We deliver high-touch front-office experiences for business and leisure travellers across the Emirates, focusing on efficiency, hospitality standards, and guest satisfaction.
 
 
 
 Primary job title (standardized):
 
 Front Desk Agent / Hotel Receptionist
 
 
 
 About The Opportunity
 
 
 
 Join an on-site front-office team in a busy UAE hotel environment where you will be the first point of contact for guests. This role suits organised, guest-focused professionals who can manage check-ins/check-outs, reservations, billing and guest enquiries while maintaining high standards of service and accuracy.
 
 
 Role &amp; Responsibilities
 
 
 <ul>
 <li>
 Welcome guests, manage efficient check-in and check-out processes, and ensure accurate registration and room assignment.
 </li>
 <li>
 Handle reservations, modify guest bookings, and coordinate room availability with housekeeping and reservations teams.
 </li>
 <li>
 Process guest payments, maintain accurate billing, perform cashiering duties and reconcile end-of-shift transactions.
 </li>
 <li>
 Operate property management and front-office systems to record guest data, special requests, and maintain confidentiality.
 </li>
 <li>
 Respond promptly to guest enquiries and complaints&mdash;resolve or escalate issues to maintain guest satisfaction and service standards.
 </li>
 <li>
 Coordinate with concierge, housekeeping, maintenance and F&amp;B teams to fulfil guest requests and ensure a seamless stay.
 
 
 </li>
 </ul>
 
 Skills &amp; Qualifications
 
 
 
 Must-Have
 
 
 <ul>
 <li>
 Proven experience in hotel front desk or guest services roles.
 </li>
 <li>
 Operational knowledge of Opera PMS or equivalent property management systems.
 </li>
 <li>
 Proficiency with POS systems and basic cashiering/billing procedures.
 </li>
 <li>
 Fluent English (verbal and written); clear telephone etiquette.
 </li>
 <li>
 Strong attention to detail and ability to handle transactions accurately under pressure.
 </li>
 <li>
 Valid legal authorization to work in the UAE.
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 Arabic language proficiency.
 </li>
 <li>
 Experience with MICROS/Oracle POS or global distribution/reservation systems.
 </li>
 <li>
 Formal training or certificate in hospitality, customer service or front office operations.
 
 
 </li>
 </ul>
 Benefits &amp; Culture Highlights
 
 
 <ul>
 <li>
 On-site role in a fast-paced hospitality environment with opportunities for cross-department exposure and growth.
 </li>
 <li>
 Competitive UAE compensation package, staff benefits and training to advance front-office skills.
 </li>
 <li>
 Clear career pathways for high performers within hotel operations and guest services.
 
 
 </li>
 </ul>
 To apply, highlight your front-office experience, familiarity with Opera PMS or similar systems, and your language abilities. Employer: WADI ALSAHAB FOR MANAGEMENT CONSULTANCIES CO.
 
 
 Skills: management,cashiering,operations
</div>

Hotel Receptionist

Aurora Stays Holiday Homes Rental LLC

Aurora is one of Dubai&rsquo;s leading short-term rental management companies. We are looking for a reliable and well-presented Check-In Agent to handle guest arrivals and ensure a seamless start to every stay. The ideal candidate is punctual, service-oriented, and familiar with Dubai locations and buildings.Responsibilities:<ul><li>Greet guests upon arrival and conduct smooth, professional check-ins</li><li>Guide guests through apartment features, facilities, and rules</li><li>Handle key handovers and verify guest IDs and booking details</li><li>Communicate with operations, housekeeping, and maintenance teams to ensure readiness</li><li>Coordinate check-outs when needed and report any issues</li><li>Maintain excellent communication with the Guest Experience team</li><li>Represent the company with professionalism and hospitality</li></ul>Requirements:<ul><li>Minimum 1 year of experience in hospitality, concierge, or holiday homes in Dubai</li><li>Excellent communication and interpersonal skills</li><li>Fluent in English (Arabic or additional languages is a strong advantage)</li><li>Familiarity with Downtown Dubai buildings and locations</li><li>Well-groomed, punctual, and customer-service oriented</li><li>Flexible to work evenings, weekends, and public holidays</li><li>UAE driving license is a strong advantage</li></ul>Benefits:<ul><li>Competitive salary + performance bonuses</li><li>Fuel allowance / transportation support</li><li>Company mobile phone provided</li><li>Training and growth opportunities within the team</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Salary expectation:</li><li>List your previous Dubai experience in the Holiday Homes (Dubai) industry. Which companies did you work for?</li></ul>Experience:<ul><li>Holiday Homes (Dubai): 1 year (Preferred)</li></ul>Language:<ul><li>English fluently (Preferred)</li><li>Arabic (Preferred)</li></ul>License/Certification:<ul><li>UAE driving license (Preferred)</li></ul>

Check-In Agent – Holiday Homes

The First Group Hospitality

<div>Overview:
<div>
About The First Collection: 
The First Collection represents a new era of urban lifestyle resorts, delivering a unique blend of hospitality across Dubai&rsquo;s vibrant landscape. Known for merging modern sophistication with authentic Dubai charm, The First Collection is where exceptional service meets innovative design. Each hotel in the portfolio offers bespoke experiences, including exclusive access to Soluna Restaurants &amp; Beach Club on the Palm Jumeirah for both dining and beachside relaxation, as well as serene city escapes that reflect Dubai&rsquo;s dynamic energy. As part of The First Group, a leader in award-winning hospitality and real estate developers in Dubai, The First Collection is more than a hotel brand&mdash;it&rsquo;s an immersive journey into the heart of Dubai.</div><div></div><div> 
About The First Collection Marina: 
Nestled in Dubai Marina, The First Collection Marina provides a chic urban escape with stunning views and premium facilities with 493 guest rooms and suites. Guests can relax in the rooftop pool, rejuvenate at the spa, and enjoy exclusive access to Soluna Restaurants &amp; Beach Club on the Palm Jumeirah, encompassing both dining and beach club experiences. Ideal for travellers seeking a relaxed yet lively stay, this hotel captures the spirit of Dubai Marina.</div><div></div> 
About The First Group Hospitality
The First Group Hospitality is a Dubai-headquartered, full-service hospitality management company specialising in hotel operations, asset management, and F&amp;B strategy. With a team of industry veterans and a proven track record, the company delivers tailored solutions that enhance efficiency, optimise revenue, and maximise asset value for investors and hotel owners. As a trusted third-party hotel management provider, The First Group Hospitality partners with leading global brands to drive operational excellence and long-term profitability, thanks to expertise spanning property performance optimisation, cost management, and guest experience enhancement. Beyond management, The First Group Hospitality develops and operates a dynamic portfolio of upscale hotels, residences, and award-winning restaurants, creating high-value hospitality assets that stand out in the market.
For more information, visit tfghospitality.com
Job Description:
<div>
The Club Lounge Agent is responsible for the set-up, clearing and cleanliness of the Lounge area in safe and efficient compliance with policies and procedures and brand standards. Must deliver personal service to our VIP Guests and complies with all guest service basics such as proper uniform, name tag and proper guest greetings.</div>
Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management. 
Reports any deviations from policies, procedures, brand standards and regulations to management. Should be knowledgeable on hotel facilities and services to assist guests as appropriate and ensures all communication containing Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations. Impresses guests with quality and timely service in a pleasant and friendly manner.<ul><li>
Perform Check In/Check Out for VIP Club Lounge guests</li><li>
Monitor lounge access and ensure only eligible guests are admitted</li><li>
Welcome and assist club lounge guests in a professional and courteous manner</li><li>
Serve drinks, beverages, and light refreshments to guests</li><li>
Replenish food and beverage items and coordinate with kitchen/bar staff</li><li>
Support smooth lounge operations during peak hours</li><li>
Comply with policies and Practice safe work habits and comply with Sanitary, safety, security and emergency procedures.</li><li>
Respond promptly to guest requests and resolve concerns efficiently</li><li>
Perform any other tasks / duties as requested by management</li></ul>
Desired Skill &amp; Expertise:
<ul><li><div>
Excellent customer service and guest relations skills</div></li><li><div>
Strong verbal and written communication abilities</div></li><li><div>
Knowledge of food and beverage service, including serving drinks</div></li><li><div>
Front desk and receptionist operation skills</div></li><li><div>
Ability to multitask and manage guest requests efficiently</div></li><li><div>
Professional appearance and positive attitude</div></li><li><div>
Basic computer skills and familiarity with hotel systems</div></li><li><div>
Problem-solving and conflict resolution skills</div></li><li><div>
Attention to detail and organizational abilities</div></li><li><div>
Ability to work independently and as part of a team</div></li></ul></div>

Guest Service Agent

Marriott International

<div>Additional Information 
Job Number26022562 
Job CategoryRooms &amp; Guest Services Operations 
LocationBvlgari Resort Dubai, Jumeirah Bay Island, Dubai, United Arab Emirates, United Arab Emirates, 72223 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests&rsquo; satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft. 
Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels &amp; Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand. In joining Bulgari Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Villa Butler (Russian Speaker)

<div>Additional Information 
Job Number26016496 
Job CategoryRooms &amp; Guest Services Operations 
LocationSheraton Dubai Creek Hotel &amp; Towers, Baniyas Street, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. 
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Guest Experience Supervisor - Telephone Operator

Westminster Properties

Job Seekers: for immediate joining only (no notice period), please apply only if you meet the following requirements:RESERVATION AGENT: 5* Hotel Back ground (or Holiday Homes) with solid experience in PROPERTY MANAGEMENT SYSTEM (like Opera, RMS) as reservation executive (back office)URGENT<ul><li>5* Hotel UAE Experience in Property Management System regarding reservations booking, check-in, check-out, cancellations, invoicing, receipts, blocking the units, unit availability in PMS, month-end closing, recording expenses,</li><li>Create direct reservations in the property management software as per apartment availability by coordinating with sales and guest service staff</li><li>Block the rooms in reservation management system</li><li>Prepare the confirmation letter</li><li>Create the Check-in in the reservation software.</li><li>Prepare the receipt from the reservation software.</li><li>Create the Check-out after verifying that all payments have been received and invoice has been generated</li><li>Quote room rates, determine promotions plans and coordinate with guest service executives and marketing team.</li><li>Quote for the refund in case of cancelled reservation.</li></ul>REQUIREMENTSMinimum 2 years solid UAE Experience in 5* Hotel (or Holiday Homes) as reservation agent with extensive experience in PROPERTY MANAGEMENT SYSTEM (Opera, RMS)<ul><li>Immediate joiners and visa takers (only visit or cancelled Visa)</li><li>Attractive and can speak English, Arabic.</li><li>A highly responsible and Confident individual and attention to details is a must. Should be flexible with timings</li></ul>Job Types: Full-time, PermanentPay: AED3,500.00 per month

Reservation Agent (Hotel / Holiday Homes Background)

Millennium Al Barsha Hotel

<div>
 As a Reservations Agent, you will be the first point of contact for guests looking to make room reservations. Your role involves providing excellent customer service, assisting with booking inquiries, and ensuring accurate and efficient reservation processes.
 
 
 
 Key Job Responsibilities:
 
 
 
 <ul>
 <li>
 Assist guests in making room reservations through various communication channels, including phone, email, and online platforms.
 </li>
 <li>
 Provide information about room availability, rates, and hotel amenities.
 </li>
 <li>
 Ensure accurate and efficient processing of guest reservations.
 </li>
 <li>
 Address guest inquiries and concerns related to bookings and accommodation.
 </li>
 <li>
 Verify guest information and payment details to confirm reservations.
 </li>
 <li>
 Offer assistance and recommendations to guests based on their preferences and needs.
 </li>
 <li>
 Promote special offers, packages, and discounts to enhance the guest experience.
 </li>
 <li>
 Maintain up-to-date knowledge of hotel policies, procedures, and room types.
 </li>
 <li>
 Collaborate with the reservations team to ensure accurate room inventory management.
 </li>
 <li>
 Assist with group reservations and bookings as needed.
 </li>
 <li>
 Uphold a high standard of customer service and professionalism in all interactions.
 </li>
 <li>
 Participate in ongoing training to improve reservation skills and knowledge.
 </li>
 <li>
 Operate in a safe and environmentally friendly manner to safeguard the health and safety of guests and colleagues, as well as contribute to environmental conservation.
 </li>
 <li>
 Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.
 </li>
 </ul>
</div>

Reservations Agent - Millennium Atria Business Bay

Explore 1470+ Guest services agent in Dubai this February. Find roles across top companies and apply now to boost your career.