administrative assistant Jobs in Abu Dhabi

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assistant front office manager Jobs in Abu Dhabi

assistant front office manager

guest services executive (front desk) - conrad abu dhabi etihad towers Jobs in Abu Dhabi

guest services executive (front desk) - conrad abu dhabi etihad towers

accounting assistant

guest services assistant

Farah Experiences

<div><ul><li>Welcome guests in a friendly and professional manner
</li><li>Engage each guest as a unique individual and listen attentively to their requests
</li><li>Manage and maintain queue lanes efficiently
</li><li>Sell tickets and other products via a computerised Point of Sale (POS) system
</li><li>Collect payments/make change by accepting cash, vouchers, credit card and listed foreign currencies
</li><li>Balances cash drawer/register/float by counting cash at beginning and end of work shift and ensure timely remittance of sales to cash control
</li><li>Maintain awareness and adherence to company&acirc;&euro;&trade;s cash handling policies
</li><li>Maintain knowledge and awareness of ongoing promotions
</li><li>Provide pricing, promotion, shows, rides &amp; attractions information and suggestions to guests, keeping them well informed to enhance/maximise the guest experience
</li><li>Consistently upsell/cross-sell and promote products, activities, and services to generate additional revenue
</li><li>Proactively anticipate, listen to guest&acirc;&euro;&trade;s needs and concerns and act appropriately to resolve any issues in a timely manner in adherence to company&acirc;&euro;&trade;s guest complaint policy
</li><li>Efficiently manage turnstiles to ensure guests are able to enter/leave the park with ease by holding a valid ticket/pass
</li><li>Efficiently manage all guest services operational areas
</li><li>Manage lost and found counter according to company&acirc;&euro;&trade;s lost and found policy
</li><li>Conduct guest surveys using a company provided tablet, ensuring that all questions are completed and submitted
</li><li>Maintain awareness and ability to act or respond to any emergency situations while ensuring guest safety
</li><li>Work outdoors, in extreme temperatures, wet, humid or windy conditions caused by weather (YWW)
</li><li>Fondly bid farewell to all guests exiting the park 
</li></ul>Essential:
<ul><li>English proficiency (spoken &amp; written)
</li><li>Basic computer knowledge
</li><li>Ability and genuine willingness to entertain/engage guests
</li><li>Flexibility
</li><li>High levels of respect and integrity
</li></ul>Desirable:
<ul><li>Theme park/water park experience
</li><li>Higher secondary or equivalent</li></ul></div>

Guest Services Associate

Danat Al Emarat Hospital for Women & Children

<div>
 
 Overview
 
 
 
 M42 delivers comprehensive healthcare services across the full continuum of care; from primary care to advanced specialty treatments. Leveraging cutting-edge health technologies and precision medicine, we ensure the highest standards of effectiveness, efficiency, and patient-centered outcomes. With a global presence spanning more than 480 facilities in 27 countries and a dedicated workforce of over 20,000 professionals, M42 is uniquely positioned to redefine the future of healthcare on a global scale.
 
 
 Danat Al Emarat is a world-class specialty women&rsquo;s and children&rsquo;s hospital in the Emirate of Abu Dhabi. It offers advanced medical services across specialties including Neonatology, Pediatrics, Obstetrics &amp; Gynecology, and Women&rsquo;s Health. The hospital is one of the very few to encompass a dedicated Fetal Medicine Department along with a full-fledged Neonatal Intensive Care Unit (NICU) in the UAE. This has established Danat Al Emarat as a regional referral center for women with high-risk pregnancies, supported by its Level III NICU providing care for the most fragile newborns.
 
 
 We are searching for UAE Nationals to be a part of our Patient Access Services team.
 
 
 As a Guest Services Officer, you will be the first point of contact for patients, families, and visitors, ensuring a welcoming and efficient experience at our healthcare facilities. Your role will encompass patient registration, appointment scheduling, insurance verification and eligibility through the official platforms. All while maintaining the highest standards of service excellence. Additionally, this position requires translation support in consultation with the physicians (Arabic to English/English to Arabic). This role is ideal for individuals passionate about delivering exceptional patient care and customer service, ensuring a seamless experience for all visitors at our healthcare facilities.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Greet and assist patients to ensure a positive and professional experience.
 </li>
 <li>
 Manage patient registration, insurance verification, and appointment scheduling.
 </li>
 <li>
 Handle cash collections, billing inquiries, and accurate patient identification.
 </li>
 <li>
 Provide Arabic-English interpretation to support clear patient-staff communication.
 </li>
 <li>
 Support clinical assistant duties as required.
 </li>
 <li>
 Ensure compliance with DOH, DHA, and JCI standards.
 </li>
 <li>
 Communicate effectively with patients, families, and medical teams.
 </li>
 <li>
 Contribute to service excellence and continuous process improvement
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 UAE National with a valid Family Book.
 </li>
 <li>
 Minimum 2 years of experience in customer service, patient access, translation, or administrative roles, preferably in healthcare.
 </li>
 <li>
 Strong attention to detail and ability to work effectively in a fast-paced environment.
 </li>
 <li>
 Excellent communication and interpersonal skills with a patient-centric approach.
 </li>
 <li>
 Proficiency in Microsoft Office and familiarity with hospital systems (EMR, insurance portals).
 </li>
 <li>
 Fluency in both Arabic and English, with the ability to provide interpretation support.
 </li>
 </ul>
</div>

Guest Services Officer (Part-time)

Accor

<div><div>Company Description</div> 
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster.<div> 
Job Description</div> 
Customer relations<ul><li>Establish good working relationships with the guests and your colleagues.</li></ul>
Professional techniques / Production<ul><li>Ensure that the guest service is excellent so that he/she will return to the hotel.</li><li>Update Guest history.</li><li>Know the services offered by the hotel and encourage the guests to use them during their stay at the hotel.</li><li>Listen to the guest at all times; strive to answer all requests from the guests as quickly as possible.</li><li>Follow up on the guest requests and ensure it is done or offer alternative solution.</li><li>Own the problem, solve it and follow up, involve your supervisor when it is necessary.</li><li>Ensure that the service offered and the provisions provided to the guests are up to company standard.</li><li>Ensure that the service provided to the guests will win their loyalty to return to the company.</li><li>Provide wake-up calls as requested by the guests.</li><li>Inform the guest of all the conditions related to their stay in the hotel.</li><li>Forward any messages received for the guest.</li><li>Forward all relevant information to the other departments in the hotel.</li><li>Strive to optimise the occupancy rate, the average price per room and the turnover for the hotels.</li><li>Perform miscellaneous job-related duties as assigned.</li></ul>
 Commercial / Sales<ul><li>Know the local environment of the hotel: city, culture, activities, exhibitions, shopping malls, and general information.</li></ul>
 Management and administration<ul><li>Ensure that the handing of a reservation for the hotel is done with complete professionalism.</li><li>Welcome the guests whether on the phone or in the hotel and ensure that the check-in and checkout procedures are very well handled.</li><li>Attend all the departmental briefing and training programs concerned.</li><li>Prepare lists of arrivals, departures, residents and VIPs.</li><li>Apply Policy and Procedure for cash handling as per Hotel regulation.</li><li>Apply Guest Credit Policy as per Hotel regulation.</li></ul><div> 
Qualifications</div><ul><li> 
University graduate / Hotel Management or related course.
</li><li>At least 3 years experience in the same capacity preferrably in 4* or 5* Hotels. 
</li></ul> 
<div>Additional Information</div> 
Skills / Qualities<ul><li> Opera know-how</li><li>Health in good condition</li><li>Fluent in English language and conversational Arabic</li></ul></div>

Guest Service Attendant

ISS International SpA

<div>ISS International SpA Abu Dhabi Branch is looking for an Office Assistant &amp; Visa Coordinator to be based at our office in Abu Dhabi.
Roles &amp; Responsibilities: 
1. Office &amp; Administrative Support<ul><li>
Manage incoming and outgoing correspondence (emails, letters, official communications)</li><li>
Organize meetings, appointments, and business travel arrangements</li><li>
Prepare, format, and file documents, reports, and presentations</li><li>
Handle office coordination, telephone communications, and visitor reception</li><li>
Support management and coordinate with internal departments and external suppliers</li><li>
Request purchase quotations and manage office supplies procurement.</li><li>
Manage leases, including handling lease expirations, renewals/extensions, insurance certificates, and internal documentation requests.</li></ul>
2. Visa &amp; Immigration Coordination<ul><li>
Manage end-to-end processes for work visas, residence visas, Emirates ID, medical tests, health insurance and permits</li><li>
Track visa, residence &amp; work permits and insurance expiry dates and ensure timely renewals</li><li>
Coordinate with PRO for all the applications related to Immigration authorities, MOHRE, ICP, and CICPA.</li><li>
Prepare and verify documentation for employees, consultants, and visitors</li><li>
Support employee onboarding and offboarding processes</li><li>
Ensure compliance with UAE labour and immigration regulations</li></ul>
3. Logistics Coordination<ul><li>
Arrange travel logistics including flights, accommodation, and transportation</li><li>
Coordinate staff mobilization and demobilization</li><li>
Organize training and certifications (BOSIET, CICPA, H2S, medicals, etc.)</li><li>
Manage site access passes, ID badges, and security clearances</li><li>
Coordinate and maintain occupancy records for the guest houses, and liaise with the cleaning service provider to ensure proper cleaning services for both the guest houses and the office</li></ul>
Skills &amp; Competencies<ul><li>
Strong organizational and time-management skills</li><li>
High attention to detail and accuracy</li><li>
Ability to manage multiple tasks and meet deadlines</li><li>
Excellent communication and interpersonal skills</li></ul>
Qualifications &amp; Experience<ul><li>
Diploma or Bachelor&rsquo;s degree in Administration, Business, or a related field</li><li>
2&ndash;5 years of experience in secretarial, HR, or logistics roles</li><li>
Proven experience with UAE visa and immigration procedures</li><li>
Familiarity with MOHRE, ICP processes is an advantage</li></ul>
Language &amp; IT Skills<ul><li>
Fluent in English (written and spoken)</li><li>
Knowledge of Arabic is an advantage</li><li>
Proficient in MS Office (Word, Excel, Outlook)</li></ul></div>

Office Assistant & Visa Coordinator

Four Seasons

<div>About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island &ndash; Abu Dhabi&rsquo;s business and lifestyle destination &ndash; Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the Hotel define Four Seasons as Abu Dhabi&rsquo;s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites &ndash; all with water views. With six creative restaurants and lounges, this is Al Maryah Island&rsquo;s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest&rsquo;s unique personal needs &ndash; whether the goal is relaxing on vacation or staying efficient for business.
About the role
 
The Eclipse Pool Terrace Server provides professional and attentive service to guests, ensuring an enjoyable dining experience in accordance with the outlet&rsquo;s standards.
 
 
What you will do
 
Main Duties and Responsibilities
 
1. Take accurate food and beverage orders and serve them promptly.
 
2. Present menus, recommend dishes, and explain daily specials.
 
3. Ensure proper table setup, cleanliness, and ambiance.
 
4. Monitor guest satisfaction and respond to requests promptly.
 
5. Handle guest inquiries and complaints professionally.
 
6. Collaborate with kitchen and bar staff to ensure smooth service.
 
7. Follow hygiene, safety, and service standards always.
 
8. Perform other tasks or projects as assigned by the F&amp;B Supervisor, Assistant Restaurant Manager or Assistant Director of F&amp;B.
<div>What you bring
 
<ul><li>A minimum of at least 1 year of experience in the similar role in a luxury brand
</li><li>An outgoing personality and a can-do approach to an assigned task
</li><li>High level of understanding and knowledge of F&amp;B operations
</li><li>Ability to work in a fast-paced environment and as part of a team.
</li><li>Proficient in English (speaking, reading, writing)
</li><li>Excellent interpersonal, verbal, and written communication skills
</li></ul></div><div>What we offer
 
<ul><li>Competitive Salary, wages, and a comprehensive benefits package
</li><li>Excellent Training and Development opportunities
</li><li>Complimentary Accommodation at other Four Seasons Hotels and Resort
</li><li>Complimentary Dry Cleaning for Employee Uniforms
</li><li>Complimentary Employee Meals
</li><li>and so much more!
</li></ul></div><div>Schedule and hours
 
<ul><li>This is a full-time role</li></ul></div></div>

Eclipse Pool Terrace Server

IHG Hotels & Resorts

<div>InterContinental Abu Dhabi is seeking a dynamic, energetic, and hands-on Assistant Restaurant Manager to join our vibrant Belgian Sports Bar, a fast-paced outlet known for live sports screenings, premium beverages, and high-volume service.

This role is ideal for a hospitality professional who thrives in an energetic environment, leads by example on the floor, and is passionate about delivering exceptional guest experiences.

A little taste of your day-to-day:

Every day is different, but you&rsquo;ll mostly do:
<ul>
<li>Support the Restaurant Manager in the daily operations of the Belgian Sports Bar, ensuring smooth and efficient service at all times</li>
<li>Lead and supervise the service team on the floor, especially during peak hours, live sports events, and promotions</li>
<li>Ensure exceptional guest experience, handling guest feedback, concerns, and service recovery professionally</li>
<li>Drive sales performance through upselling, promotions, and active guest engagement</li>
<li>Maintain brand standards, service quality, and consistency in line with InterContinental and outlet guidelines</li>
<li>Assist with staff scheduling, attendance monitoring, and productivity management</li>
<li>Support in training, coaching, and motivating the team to maintain high performance and engagement</li>
<li>Ensure compliance with health &amp; safety, hygiene, and food safety standards</li>
<li>Assist in inventory control, stock management, and cost control initiatives</li>
<li>Coordinate closely with Kitchen, Bar, and other departments to ensure seamless operations</li>
</ul>
What we need from you:
<ul>
<li>Minimum 2&ndash;3 years&rsquo; experience in a similar role within a high-volume restaurant, sports bar, or casual dining outlet</li>
<li>Strong operational knowledge of F&amp;B service, bar operations, and guest handling</li>
<li>Proven ability to work in a fast-paced, high-energy environment, especially during peak periods</li>
<li>Excellent leadership, communication, and people management skills</li>
<li>Guest-focused mindset with strong problem-solving abilities</li>
<li>Flexible to work evenings, weekends, public holidays, and match days</li>
<li>Experience within international hotel brands is an advantage</li>
<li>Knowledge of POS systems and basic administrative reporting</li>
</ul>
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life &ndash; impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you&rsquo;ll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Assistant Restaurant Manager - InterContinental Abu Dhabi

Marriott International

<div>Additional Information 
Job Number25202259 
Job CategoryFood and Beverage &amp; Culinary 
LocationThe St. Regis Saadiyat Island Resort Abu Dhabi, Saadiyat Island, Abu Dhabi, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Managing Day-to-Day Operations
<ul><li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</li></ul>
<ul><li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul> 
Leading Food and Beverage Team
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Ensures and maintains the productivity level of employees.</li></ul>
<ul><li>Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</li></ul>
<ul><li>Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</li></ul>
<ul><li>Ensures compliance with all applicable laws and regulations.</li></ul>
<ul><li>Ensures compliance with food handling and sanitation standards.</li></ul>
<ul><li>Ensures staff understands local, state and Federal liquor laws.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul>
<ul><li>Establishes guidelines so employees understand expectations and parameters.</li></ul>
<ul><li>Monitors alcohol beverage service in compliance with local laws.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</li></ul>
<ul><li>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</li></ul>
<ul><li>Handles guest problems and complaints.</li></ul>
<ul><li>Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</li></ul>
<ul><li>Ensures corrective action is taken to continuously improve service results.</li></ul>
<ul><li>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li></ul>
<ul><li>Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).</li></ul> 
Managing and Conducting Human Resource Activities
<ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li></ul>
<ul><li>Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</li></ul>
<ul><li>Ensures employees are treated fairly and equitably. Strives to improve employee retention.</li></ul>
<ul><li>Ensures employees receive on-going training to understand guest expectations.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &quot;open door&quot; policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Ensures recognition is taking place across areas of responsibility.</li></ul> 
Additional Responsibilities
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Assists servers and hosts on the floor during meal periods and high demand times.</li></ul>
<ul><li>Recognizes good quality products and presentations.</li></ul>
<ul><li>Supervises daily shift operations in absence of Assistant Restaurant Manager.</li></ul>
<ul><li>Oversees the financial aspects of the department including purchasing and payment of invoices.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Restaurant Manager - Mediterranean Cuisine Restaurant

Explore 808+ Guest services assistant in Abu Dhabi this January. Find roles across top companies and apply now to boost your career.